Ward 18 LGH Admissions MSK patient information leaflet - Library
Ward 18 LGH Admissions MSK patient information leaflet - Library
Ward 18 LGH Admissions MSK patient information leaflet - Library
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
General InformationCancellations or queries prior to surgery:You can telephone us directly, between 10:00am - 4.00pm,Monday - Friday:0116 258 83410116 258 42650116 258 88420116 258 8312Please leave a message on the answer machine if no-one isavailable to take your call.Pre-AdmissionDRAFTAssessment AppointmentIf you cannot attend please ring 0116 258 8341 / 4265. This willprevent your admission being automatically cancelled.Please note:If you are taking the oral contraceptive pill, please telephone theabove number on receipt of your pre-admission assessmentappointment letter.2
<strong>Ward</strong> <strong>18</strong> <strong>Admissions</strong> Area<strong>Ward</strong> <strong>18</strong> is an admissions area and day case ward for orthopaedicand sports injury <strong>patient</strong>s.The ward opens Monday - Friday at 7:15am and closes at 7:30pm.Nearly all elective orthopaedic <strong>patient</strong>s requiring surgery areadmitted to ward <strong>18</strong>, however on occasion <strong>patient</strong>s can beadmitted directly to the in<strong>patient</strong> wards 14/16/19 due to bedavailability. Beds are also available on the Surgical Day Case Unit,you will be contacted by telephone if your admission location isto be altered.If your admission day is Saturday you will be contacted on Fridayevening to confirm your allocated ward. If we are unable to contactyou for a Saturday admission please report directly to ward 14.DRAFTThe area and the admissions processThe area is designed to provide a warm, welcoming, safe andrelaxing environment for <strong>patient</strong>s to be prepared for theiroperation on the day of admission.There is a reception area, day room with television and payphone.Please be aware that ward <strong>18</strong> and some of the other in<strong>patient</strong>wards can have both male and female <strong>patient</strong>s at times;however sexes are not mixed in single areas, as male and female<strong>patient</strong>s are in different bays and have separate waiting areas,changing and toileting facilities.3
The area and the admissions process (continued)Your relative or friend is welcome to accompany you to ward <strong>18</strong>,however as it is a busy admissions area and has limited space,for reasons of <strong>patient</strong> privacy and dignity, relatives are notencouraged to stay unless there is a specific requirement agreedwith the nursing staff. In this case a maximum of one persononly will be allowed to stay with the <strong>patient</strong>.After 12 noon a friend or relative can call ward <strong>18</strong> (0116 2584147) to find out which ward you are on. It would be useful ifthey could pass this <strong>information</strong> onto other family and friends.You will go to theatre from ward <strong>18</strong>. If you are going home onthe day of surgery you will usually go back to ward <strong>18</strong>, otherwiseyou will be transferred to one of the Orthopaedic <strong>Ward</strong>s (ward14, 16 and 19).DRAFTWhilst we try and transfer you directly to anin<strong>patient</strong> ward directly after your stay in the theatre recovery ,you may need to return to ward <strong>18</strong> until an in-<strong>patient</strong> bedbecomes available. We try to keep post-operative in-<strong>patient</strong>s onthe same ward after surgery, however it may be necessary onoccasions to transfer you again due to bed availability or otherneeds.<strong>Ward</strong> <strong>18</strong> will appear very busy initially whilst all the clinical staff(surgeons, anaesthetists, junior doctors and nurses) assesses<strong>patient</strong>s. It will then settle down as <strong>patient</strong>s are taken to theatre.The nurses will admit and prepare you for your operationaccording to the finalised order of the theatre list. This occurs by8:30am and whilst it does alter on occasion due to clinicalreasons, you will be kept informed of the progress of the list andgiven approximate waiting times.4
What about waiting times?We try to minimise waiting times prior to operations, however itis inevitable that some <strong>patient</strong>s may have to wait until as late as4pm. We appreciate your patience and understanding whilst youwait for your operation. Theatre start time is 8:30am for an allday list and 1pm for afternoon lists. Most <strong>patient</strong>s need to beseen by the anaesthetist and all <strong>patient</strong>s need to see the surgeonprior to start of theatre.Unfortunately there is no extra time in the schedule to stopoperating, for <strong>patient</strong>s to be seen in between cases and later inthe day. Therefore all <strong>patient</strong>s must be assessed before the startof the whole operating list.Please feel welcome to bring things whilst you wait, such asbooks, magazines,DRAFTpuzzles, word searches etc.You may be able to leave the ward for short periods of time, tostretch your legs, and change environment. Please discuss thiswith a member of the nursing team.5
What about eating and drinking?You will have been given your fasting times at pre-assessmentand this will have been confirmed by letter. Please ensure youkeep to this guidance, as failure to do so can have seriousconsequences during surgery and may lead to your operationbeing cancelled.The anaesthetist will discuss with the nursing team if you can eatand drink after the theatre list has been confirmed on youradmission day. If the Anaesthetist agrees that fluid or fluid anddiet can be given, a member of the nursing team will arrange this.Eating and drinking after your operation- Day Case <strong>patient</strong>sreturning to ward <strong>18</strong>.There are no hot meals provided on ward <strong>18</strong> but sandwiches andtoast area available,DRAFTalong with hot drinks and soup, cakes andbiscuits.Hospital Facilities• Margaret’s restaurant and Costa Coffee Café• WRVS shop and Café Bar• Cash Machine (ATM)• Accommodation - please contact:belindaderbyshire@uhl-tr.nhs.uk or telephone: 0794 9289 379(Monday - Friday 8.00am - 4.00pm).6
What to bring into hospitalPlease do not bring in valuable or excessive amounts of propertyas security cannot always be guaranteed. All valuables remainyour own responsibility and you will be asked to sign a propertydisclaimer as the Trust will not take responsibility for damage,loss or theft of your property.Things to bring into hospital:• Bring all your medications with you in their original containers.• Inhalers,DRAFTcreams, remaining stellisept wash, Insulin and Insulinpens etc.• Any mobility aids you will need.• Sleep Apnoea machine (CPAP) if you use one.• Glasses, hearing aid.• Dressing gown, slippers and toiletries.Please ask visitors to bring any other items in later. Keep those toa minimum and preferably in a soft bag as there is no storage forlarger bags or hard cases on wards. If you are staying in overnightall property will be returned to you after surgery.Please remove all make up, nail varnish, jewellery, and bodypiercing. You will not need to remove your wedding ring unlessyou are having hand or upper limb surgery.7
What if I feel unwell or have any symptoms prior to admission?• Diarrhoea and or vomiting• High temperature/ fever/ Flu/ Cold• Chicken PoxIf you develop any of the above symptoms within 48 hours ofadmission please contact us on the number provided at the startof the <strong>leaflet</strong>.Car Park Office:Opening hours are 8:30am-4:30pm Monday - Friday. Telephone(0116) 258 8281.DRAFTPatient and prime care saver tickets are availablefrom the Car Park Office during opening hours. The car parkoffice is located near to Margaret’s Restaurant.Visiting Times and Day Case <strong>patient</strong> CollectionVisiting times are 2-4pm and 6-8pm. All day case <strong>patient</strong>s havingsurgery under General Anaesthesia will need to be collected onthe ward and have a suitable adult with them for the following24 hours.A drop off and collection zone for 20 minutes is available at themain entrance doors. Please ask relatives to telephone ward <strong>18</strong> todiscuss a suitable time to collect you. If you have met the NonEmergency Patient Transportation Eligibility criteria and havearrived by ambulance please inform nursing staff on arrival.8
Visiting Times and Day Case <strong>patient</strong> Collection (continued)Ambulance transport is not routinely available and has stricteligibility criteria. Please organise your own transport fordischarge wherever possible. For those <strong>patient</strong>s who do not havea medical need for ambulance transport, but may require help inmeeting the cost of travel to and from their care may be entitledto financial assistance under the Hospital Travel Costs Scheme.Further <strong>information</strong> can be found at:http://www.directgov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/illorinjured/DG100<strong>18</strong>959Before you go home:DRAFTAfter your operation, the following arrangements may need tobe organised, so please do not ring relatives/ friends forcollection until the nurse has agreed this with you:• Practice nurse/district nurse• Physiotherapy intervention and referral• Tablets and discharge letter.How to contact us:<strong>Ward</strong> <strong>18</strong> (0116) 258 4147<strong>Ward</strong> 19 (0116) 258 4150<strong>Ward</strong> 16 (0116) 258 8335<strong>Ward</strong> 14 (0116) 258 41139
What if I have more questions or concerns?We understand that having an operation can be a worrying timeand we will do our best to ease your anxieties. You are welcometo ask any of our staff about any questions you may have whilstyou are with us.Or you may like to make a note of your questions and bring themwith you on the day of admission:1.2.DRAFT3.4.10
Patient Experience QuestionnaireWe value <strong>patient</strong> feedback and we will provide you with aquestionnaire on discharge please complete this if possible as it isinvaluable to improving our service. ‘Message to Matron’ cardsare also available, so if you have a positive comment, complaintor question please feel free to ask us for a post card and we candirect you to the post box.We look forward to meeting you.DRAFT11
DRAFTIf you would like this <strong>information</strong> in anotherlanguage or format, please contact theservice equality manager on 0116 258 8295Haddaad rabto warqadan oo turjuman oo ku duuban cajaladama qoraal ah fadlan la xiriir, Maamulaha Adeegga Sinaanta0116 258 8295.Eĝer bu broşürün (kitapçıĝın) yazılı veya kasetli açıklamasınıisterseniz lütfen servis müdürüne 0116 258 8295 telefonundanulaşabilirsiniz.Produced: June 2012 Review: June 2014(Goldson)612KR ??0??-0612