AUTUmN/WiNTER 2010 ISSUE 20 (PDF) - Energy Safe Victoria

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20www.energysafe.vic.gov.auProsecutionsESV has recently taken legal proceedingsagainst the following. Under the PrivacyAct, energysafe is precluded frompublishing the names of individualscharged with offences.> Abeta Switchboards & Electrical ContractorsPty Ltd, an REC, was charged with four countsof permitting a person to carry out electricalwork which did not comply with the ElectricitySafety Act and Regulations. The defendant gavean undertaking to be of good behaviour for 12months and was ordered to pay costs of $1250.> An LEIW was charged with two counts ofcarrying out electrical work which did notcomply with the Electricity Safety Act andRegulations. The defendant gave an undertakingto be of good behaviour for 12 months and wasordered to pay costs of $1250.> An LEIW was charged with installing unsafeelectrical equipment. The defendant wasconvicted under section 78 of the SentencingAct and no further order was made.> DEC Contractors Pty Ltd, an REC, wascharged with failing to record the route of anunderground cable and permitting a person tocarry out work which was not in accordancewith the Electricity Safety Act and Regulations.May09Jun09Jul09Aug09The defendant was convicted, fined $500and ordered to pay costs of $1500.> An LEIW was charged with breaching anundertaking to be of good behaviour. Thedefendant was convicted and fined $500.> Homework Development Pty Ltd, a builder,was charged with carrying out electricalcontracting work when not registered. Thedefendant was convicted and fined $5000.> An unregistered and unlicensed personwas charged with two counts of carryingout electrical contracting work when notregistered and three counts of carrying outelectrical installation work unlicensed. Thedefendant was fined $1000 without convictionand ordered to pay costs of $1500.> An LEIW was charged with two counts ofgiving false information to an EnforcementOfficer and one count of giving misleadinginformation to ESV. The defendant was fined$2000 without conviction and ordered to paycosts of $3815.50.> An LEIW was charged with one count ofcontracting without a registration and onecount of carrying out electrical installationwork unlicensed. The defendant gave anundertaking to be of good behaviour andordered to make a payment of $4000 to thecourt fund within six months. The defendantwas also ordered to pay costs of $3815,50 –payment to be made within three months.Infringement notice summarySep09Oct09Total 6 4 5 4 0 0 1 5 2 3 3 1 34Nov09Dec09Jan10Feb10Mar10Apr10TotalInfringement notices 2009/10types of infringement notices issued2008/2009 REC LEW Other Offence Code Offence PenaltyMay 09 OTHER 6220 Unlicensed electrical installation work $567LEW 6228 Fails to complete certificate within time $113LEW 6228 Fails to complete certificate within time $110LEW 6228 Fails to complete certificate within time $110REC 6241 Fails to complete certificate $113REC 6241 Fails to complete certificate $113June 09 REC 6217 Employ unlicensed person $567LEW 6228 Fails to complete certificate within time $113LEW 6228 Fails to complete certificate within time $113LEW 6228 Fails to complete certificate within time $113July 09 OTHER 6384 Supply equipment not approved $2,268OTHER 6384 Supply equipment not approved $2,268OTHER 6384 Supply equipment not approved $2,268LEW 6299 Fails to give electronic notice in time $57LEW 6243 Fails to lodge copy with ESV $113August 09 LEW 6228 Fails to complete certificate within time $113OTHER 3595 Unauthorised excavation near pipeline $1,134OTHER 6384 Supply equipment not approved $2,336LEW 6231 Fails to state that work complies $113November 09 OTHER 6220 Unlicensed electrical installation work $584December 09 OTHER 6201 Supply unregistered electrical equipment $567OTHER 6205 Offer unregistered electrical equipment $567OTHER 6220 Unlicensed electrical installation work $567REC 6242 Fails to give certificate within time $113LEW 6242 Fails to give certificate within time $113January 10 LEW 6350 Interfere with a network asset $234REC 6350 Interfere with a network asset $234February 10 REC 6243 Fails to lodge copy with the Office $117LEW 6220 Unlicensed electrical installation work $567March 10 REC 6373 Fails to display number $1,168REC 6373 Fails to display number $1,168REC 6373 Fails to display number $1,168April 10 LEW 6228 Fails to complete certificate within time $117> An unregistered and unlicensed person wascharged with one count of contracting withoutregistration and one count of carrying outelectrical installation work unlicensed. Thedefendant was fined $1000 without convictionand ordered to pay costs of $1500.> An LEIW was charged with one count of failingto take precautions against electric shock. Thedefendant was fined $1000 without convictionand ordered to pay costs of $1500.> An LEIW was charged with two counts ofcontracting without registration and one countof carrying out electrical installation workunsupervised whilst an L Licence holder. Thedefendant was convicted, fined $5000 andordered to pay costs of $1400.> An REC was charged with aiding and abettinganother person, dealt with earlier in a court, tocarry out contracting work without registration,aiding and abetting the same person to carryout electrical installation work unlicensed andfailing to complete a compliance certificate.The defendant was fined $600 withoutconviction and ordered to pay costs of $1500.> YM Nominees Pty Ltd, an REC, was chargedwith failing to have prescribed work inspected,installing unsafe electrical equipment, failingto record the route of an underground electricline, failing to give information and failing toprovide a certificate of electrical safety. Thedefendant company was convicted, fined$15000 and ordered to pay costs of $4148.18.> A plumber and B Grade electrician wascharged with carrying out gasfitting work forwhich he did not hold an appropriate licence.The defendant gave an undertaking to thecourt to be of good behaviour for six monthsand was ordered to pay costs of $600.> An REC was charged with one count of failingto take precautions against electric shock,carrying out electrical work which did notcomply with the Electricity Safety Act andRegulations, two counts of failing to test, failureto complete a compliance certificate, failure tohave prescribed work inspected and failure tocomplete a certificate of electrical safety.The defendant was fined $1500 withoutconviction and ordered to pay costs of $1000.> An LEIW was charged with carrying outcontracting work unregistered, and at the timeof the offence carrying out electrical installationwork unlicensed. The defendant gave anundertaking to be of good behaviour for oneyear and was ordered to pay costs of $1500.> The pilot of a crop duster aeroplane wascharged with flying within 45 metres of anetwork asset. The defendant has givenan undertaking to be of good behaviour forsix months and was ordered to pay costsof $1800.> An L class licence holder was chargedwith carrying out contracting work whenunregistered. The defendant gave anundertaking to be of good behaviour for 12months and was ordered to pay costs of $500.> An unlicensed person was charged withcarrying out contracting work unregistered.The defendant was convicted, fined $600and ordered to pay costs of $1500.> An L class licence holder was chargedwith carrying out contracting work whenunregistered. The defendant gave anundertaking to be of good behaviour for12 months and was ordered to paycosts of $1200.
Positive responses for ESV fromstakeholder satisfaction surveysESV received some positive responsesfrom two stakeholder satisfactionsurveys which were conducted on itsbehalf by expert external providersearlier this year.One survey undertaken by Quantum involved15 minute telephone interviews with each of400 respondents from the electrical tradesand 300 from the gas trades.The other survey undertaken by Buchan’scovered CEOs or managing directors, regulatoryand operational managers and peopleholding similar positions from a wide rangeof organisations involved in the electrical, gasand pipeline industries. State Governmentdepartments and other regulators also took partin the survey. It was conducted by email.Director of Energy Safety, Paul Fearon, toldenergysafe: “Firstly ESV would like to thankeveryone who agreed to take part in the surveysand gave up valuable time to be involved. Suchexaminations of our working relationships withthe industries we deal with and the services weprovide to some of our major stakeholders arevitally important for our forward planning.“Obviously we are all encouraged by theresponses received. As a regulator we cannotplease all of the people all of the time but itis gratifying to be recognised among otherattributes for our professionalism, technicalcompetence, independence and impartiality.“Basically both the surveys are good newsstories for ESV but we wish to assure allstakeholders that these results will not makeus complacent. We know we have a great dealof challenging and hard work ahead of us overthe next few years and we will not be sittingon our laurels.“We have also received some very importantfeedback on where we can improve and thechallenges we have to face. ESV is analysing theresults very closely to incorporate the findingsinto our business and corporate planningprocesses,” said Paul.Quantum survey – major findingsThe survey found that electrical and gasstakeholders are generally satisfied with ESV.The survey recorded improvements across theboard compared to the previous surveys.There were high performance levels recordedfor ESV’s knowledgeable, friendly andapproachable staff together with high qualityservice and the availability of easy to understandinformation.In 2010 the overall level of satisfaction with ESVof gas stakeholders has reached 99% while forelectrical stakeholders the level is 77% – anotheroutstanding result.Quantum survey – areas to improveThe survey recorded that both gas and electricalstakeholders would like to see more TVadvertising of energy safety messages.Electrical stakeholders also identified threeareas where ESV is underperforming intheir view:> > Quick response to queries;> > Accessing the correct people; and,> > Informing customers of changes that impactcustomer operations.These issues and others will be addressed.Buchan surveyOne important question asked of respondeeswas: “Is ESV fulfilling its statutory role?” and90% of them said yes.Questions asked on performance ratingsresulted in high scores between “excellent”and “good” being recorded for ESV’sprofessionalism, analytical/intellectual capacity,technical competence, – and governance.Scores between “good” and “satisfactory”were recorded across other areas.The reportsAs far as ESV’s reputation is concerned withthese stakeholders, scores in excess of 80%were recorded for being helpful, effective,reliable, credible, a leader, impartial, cooperativeand independent.Buchan survey – where we can improveRespondees listed the following:> > More consultation with stakeholders,particularly key players;> > Wider consultation before decisions are made;> > More public awareness advertising;> > An improvement to the website; and,> > ESV needs to be forward thinking andstrategic in its approach.Buchan survey – future challenges for ESVRespondees listed the following:> > The impact of findings from the BushfiresRoyal Commission;> > The national regulation of occupational healthand safety procedures and licensing;> > The impact of technology and how itinfluences approaches to safety;> > The impact of climate changes policies suchas the Emissions Trading Scheme. The surveywas held before the Federal Governmentdecided to defer the scheme for a numberof years; and,> > Integration of information systems and techdevices (Smart Grids).In conclusionPaul Fearon said: “It is encouraging that theindustries and others which we work with alsorecognise some of the challenges that we face.We take the points they make onboard and lookforward to working with them as we all strive forimproved energy safety.”21Autumn/Winter 2010 ISSUE 20Buchan surveyA total of 79 respondees completed the emailsurvey. This represented a response rate of 61%of the names provided by ESV to Buchan’s. Thisis considered to be an excellent result.Energy Safe VictoriaCustomer Satisfaction SurveyApril 2010It was the first time that such an intense surveyof senior respondents within industry andGovernment had been conducted for ESV. Whilethe results are good for ESV, no comparisonscan be made with previous performance.Quantum surveyQuantum conducted a similar telephonesurvey involving the same number of electricityand gas trades respondees for ESV in 2007.The company also conducted a survey ofelectrical trades respondees for the Office ofthe Chief Electrical Inspector (OCEI) in 2004.Because mostly the same questions wereasked in the surveys, comparisons on howESV is faring can be made.Prepared for:Energy Safe Victoria
Page 6 and 7: 6www.energysafe.vic.gov.auESV alert
Page 8 and 9: Victorian Bushfires RoyalCommission
Page 10 and 11: Beware carbon monoxide -the silent
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Page 28 and 29: Guidance notes for the electricaltr
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AUTUmN/WiNTER 2010 ISSUE 20 (PDF) - Energy Safe Victoria

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