ASEAN MUTUAL RECOGNITION ARRANGEMENT ON TOURISM ...

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The Certificate III in TravelAgencies (Sales and Service)The Certificate III in TravelAgencies (Operations)The Certificate IV in TravelAgencies (Reservations andTicketing)The Certificate IV in TravelAgencies (Sales and Service)The Certificate IV in TravelAgencies (Operations)The Diploma of TravelAgencies (Supervision andP a g e | 76situations.Designed to reflect the role of individuals who perform a range ofskilled sales and customer service tasks in the Secondary LabourDivision of Travel Agencies using discretion and judgement andhaving the ability to select, adapt and transfer skills to differentsituations.Designed to reflect the role of individuals who perform a range ofskilled operational tasks in the Secondary Labour Division of TravelAgencies using discretion and judgement and having the ability toselect, adapt and transfer skills to different situations.Designed to reflect the role of individuals who perform a broad rangeof reservations and ticketing tasks in the Secondary Labour Divisionof Travel Agencies including evaluation and planning, and providingleadership and guidance to others with some responsibility for groupoutcomes.Designed to reflect the role of individuals who perform a broad rangeof sales and customer service tasks in the Secondary Labour Divisionof Travel Agencies including evaluation and planning, and providingleadership and guidance to others with some responsibility for groupoutcomes.Designed to reflect the role of individuals who perform a broad rangeof operational tasks in the Secondary Labour Division of TravelAgencies including evaluation and planning, and providing leadershipand guidance to others with some responsibility for group outcomes.Designed to reflect the role of a supervisor or assistant manager inthe Secondary Labour Division of Travel AgenciesTravel Advisor; Domestic Travel Consultant;Domestic International Consultant;Corporate Travel Consultant; ReservationsSales Agent; Travel Information Officer.Ticketing Officer; Reservations Clerk;Ticketing Clerk; Inbound Tour ReservationsClerk; Domestic Tour Reservations Clerk.Booking Agent; Travel Advisor; DomesticTravel Consultant; Domestic InternationalConsultant; Corporate Travel Consultant;Reservations Sales Agent; Travel InformationOfficer.Senior Ticketing Officer; Senior ReservationsClerk; Senior Ticketing Clerk; Senior InboundTour Reservations Clerk; Senior DomesticTour Reservations Clerk; Senior BookingAgent.Senior Travel Advisor; Senior DomesticTravel Consultant; Senior DomesticInternational Consultant; Senior CorporateTravel Consultant; Senior Reservations SalesAgent; Senior Travel Information Officer.Senior Ticketing Officer; Senior ReservationsClerk; Senior Ticketing Clerk; Senior InboundTour Reservations Clerk; Senior DomesticTour Reservations Clerk; Senior BookingAgent; Senior Travel Advisor; SeniorDomestic Travel Consultant; Senior DomesticInternational Consultant; Senior CorporateTravel Consultant; Senior Reservations SalesAgent; Senior Travel Information Officer.Travel Supervisor; Assistant GeneralManager; Assistant Branch Manager.
Administration)The Advanced Diploma ofTravel Agencies(Management)Designed to reflect the role of an owner-operator or manager in theSecondary Labour Division of Travel Agencies.General Manager; Branch Manager; TravelManager.P a g e | 77
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Table of FiguresFigure 1-1 ASEAN To
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Executive summaryIn 2015, the ASEAN
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downloaded from the ASEAN website.
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satisfaction of tourists visiting t
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a) Facilitate mobility of Tourism P
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f) The ASEAN Common Competency Stan
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1.10 The ASEAN-Australia Developmen
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“Member States shall cooperate in
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to operate. The proposed developmen
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2.5 The Importance of a Competency
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In the ACCSTP Framework, the Compet
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3. Common ASEAN Tourism CurriculumT
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qualifications in each of the labou
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Page 37 and 38: 3.8.1 Recognition of AttainmentIt w
Page 39 and 40: 3.11.4 Credit Transfer ProcessNTOs
Page 41 and 42: Figure 4-1: A Competent WorkerCompe
Page 43 and 44: Figure 4-2: Competency Standards ve
Page 45 and 46: 4.3.5 Alternative Assessment ToolsT
Page 47 and 48: collect appropriate evidence and ma
Page 49 and 50: If the participant is unable to ans
Page 51 and 52: Assessment GuideThe following skill
Page 53 and 54: d) The ASEAN Tourism Professionals
Page 55 and 56: 5.4.1 ATPMC ResponsibilitiesThe com
Page 57 and 58: Equipped to maintain a profile of a
Page 59 and 60: 6.3 Conformity AssessmentAccording
Page 61 and 62: check their details and after this
Page 63: 6.8 How ATQEM will workThe ATQEM is
Page 66 and 67: A Skills Passbook may be designed a
Page 68 and 69: 7. Conclusions and Implementation R
Page 70 and 71: 5 Feasibility Study for development
Page 72 and 73: 7.5 ConclusionsThe MRA on Tourism P
Page 74 and 75: and to create favourable conditions
Page 76 and 77: competency certificate in a specifi
Page 78 and 79: 8.1 The provisions of this Arrangem
Page 80 and 81: ANNEX II: The Tourism Professional
Page 82 and 83: The Certificate IV in FoodProductio
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