ASEAN MUTUAL RECOGNITION ARRANGEMENT ON TOURISM ...

ASEAN MUTUAL RECOGNITION ARRANGEMENT ON TOURISM ... ASEAN MUTUAL RECOGNITION ARRANGEMENT ON TOURISM ...

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The Certificate III in TravelAgencies (Sales and Service)The Certificate III in TravelAgencies (Operations)The Certificate IV in TravelAgencies (Reservations andTicketing)The Certificate IV in TravelAgencies (Sales and Service)The Certificate IV in TravelAgencies (Operations)The Diploma of TravelAgencies (Supervision andP a g e | 76situations.Designed to reflect the role of individuals who perform a range ofskilled sales and customer service tasks in the Secondary LabourDivision of Travel Agencies using discretion and judgement andhaving the ability to select, adapt and transfer skills to differentsituations.Designed to reflect the role of individuals who perform a range ofskilled operational tasks in the Secondary Labour Division of TravelAgencies using discretion and judgement and having the ability toselect, adapt and transfer skills to different situations.Designed to reflect the role of individuals who perform a broad rangeof reservations and ticketing tasks in the Secondary Labour Divisionof Travel Agencies including evaluation and planning, and providingleadership and guidance to others with some responsibility for groupoutcomes.Designed to reflect the role of individuals who perform a broad rangeof sales and customer service tasks in the Secondary Labour Divisionof Travel Agencies including evaluation and planning, and providingleadership and guidance to others with some responsibility for groupoutcomes.Designed to reflect the role of individuals who perform a broad rangeof operational tasks in the Secondary Labour Division of TravelAgencies including evaluation and planning, and providing leadershipand guidance to others with some responsibility for group outcomes.Designed to reflect the role of a supervisor or assistant manager inthe Secondary Labour Division of Travel AgenciesTravel Advisor; Domestic Travel Consultant;Domestic International Consultant;Corporate Travel Consultant; ReservationsSales Agent; Travel Information Officer.Ticketing Officer; Reservations Clerk;Ticketing Clerk; Inbound Tour ReservationsClerk; Domestic Tour Reservations Clerk.Booking Agent; Travel Advisor; DomesticTravel Consultant; Domestic InternationalConsultant; Corporate Travel Consultant;Reservations Sales Agent; Travel InformationOfficer.Senior Ticketing Officer; Senior ReservationsClerk; Senior Ticketing Clerk; Senior InboundTour Reservations Clerk; Senior DomesticTour Reservations Clerk; Senior BookingAgent.Senior Travel Advisor; Senior DomesticTravel Consultant; Senior DomesticInternational Consultant; Senior CorporateTravel Consultant; Senior Reservations SalesAgent; Senior Travel Information Officer.Senior Ticketing Officer; Senior ReservationsClerk; Senior Ticketing Clerk; Senior InboundTour Reservations Clerk; Senior DomesticTour Reservations Clerk; Senior BookingAgent; Senior Travel Advisor; SeniorDomestic Travel Consultant; Senior DomesticInternational Consultant; Senior CorporateTravel Consultant; Senior Reservations SalesAgent; Senior Travel Information Officer.Travel Supervisor; Assistant GeneralManager; Assistant Branch Manager.

Administration)The Advanced Diploma ofTravel Agencies(Management)Designed to reflect the role of an owner-operator or manager in theSecondary Labour Division of Travel Agencies.General Manager; Branch Manager; TravelManager.P a g e | 77

The Certificate III in TravelAgencies (Sales and Service)The Certificate III in TravelAgencies (Operations)The Certificate IV in TravelAgencies (Reservations andTicketing)The Certificate IV in TravelAgencies (Sales and Service)The Certificate IV in TravelAgencies (Operations)The Diploma of TravelAgencies (Supervision andP a g e | 76situations.Designed to reflect the role of individuals who perform a range ofskilled sales and customer service tasks in the Secondary LabourDivision of Travel Agencies using discretion and judgement andhaving the ability to select, adapt and transfer skills to differentsituations.Designed to reflect the role of individuals who perform a range ofskilled operational tasks in the Secondary Labour Division of TravelAgencies using discretion and judgement and having the ability toselect, adapt and transfer skills to different situations.Designed to reflect the role of individuals who perform a broad rangeof reservations and ticketing tasks in the Secondary Labour Divisionof Travel Agencies including evaluation and planning, and providingleadership and guidance to others with some responsibility for groupoutcomes.Designed to reflect the role of individuals who perform a broad rangeof sales and customer service tasks in the Secondary Labour Divisionof Travel Agencies including evaluation and planning, and providingleadership and guidance to others with some responsibility for groupoutcomes.Designed to reflect the role of individuals who perform a broad rangeof operational tasks in the Secondary Labour Division of TravelAgencies including evaluation and planning, and providing leadershipand guidance to others with some responsibility for group outcomes.Designed to reflect the role of a supervisor or assistant manager inthe Secondary Labour Division of Travel AgenciesTravel Advisor; Domestic Travel Consultant;Domestic International Consultant;Corporate Travel Consultant; ReservationsSales Agent; Travel Information Officer.Ticketing Officer; Reservations Clerk;Ticketing Clerk; Inbound Tour ReservationsClerk; Domestic Tour Reservations Clerk.Booking Agent; Travel Advisor; DomesticTravel Consultant; Domestic InternationalConsultant; Corporate Travel Consultant;Reservations Sales Agent; Travel InformationOfficer.Senior Ticketing Officer; Senior ReservationsClerk; Senior Ticketing Clerk; Senior InboundTour Reservations Clerk; Senior DomesticTour Reservations Clerk; Senior BookingAgent.Senior Travel Advisor; Senior DomesticTravel Consultant; Senior DomesticInternational Consultant; Senior CorporateTravel Consultant; Senior Reservations SalesAgent; Senior Travel Information Officer.Senior Ticketing Officer; Senior ReservationsClerk; Senior Ticketing Clerk; Senior InboundTour Reservations Clerk; Senior DomesticTour Reservations Clerk; Senior BookingAgent; Senior Travel Advisor; SeniorDomestic Travel Consultant; Senior DomesticInternational Consultant; Senior CorporateTravel Consultant; Senior Reservations SalesAgent; Senior Travel Information Officer.Travel Supervisor; Assistant GeneralManager; Assistant Branch Manager.

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