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HOW TO ORDER:Online: www.surefit.comPhone: 800-914-7299Normal Hours of operation:Monday – Friday: 8:30 AM to 8:00 PM ETSaturday: 9:00 AM to 5:00 PM ETSunday: ClosedMail: Download our order form at www.surefit.com/formor call our customer service department at 800-518-9168 and we will mail an order form to you. Once youmake your selections, send your completed order form to:<strong>Sure</strong> <strong>Fit</strong> Inc.ATTN: Customer Service8000 Quarry Road, Suite CAlburtis, PA 18011CUSTOMER SEVICE:Customer service representatives are available to answerquestions you may have.Phone: 800-518-9168 (hours of operation listed above)Email: customerservice@surefit.comOnline Chat: Available at www.surefit.com (during hoursof operation listed above)PAYMENT INFORMATION:Internet and Phone Orders: We accept Visa,MasterCard, American Express, Discover and Paypal.Mail Orders: In addition to the payment methods listedabove, we also accept checks and money orders fororders sent via regular mail through the USPS. Pleasemake your checks or money orders payable to<strong>Sure</strong> <strong>Fit</strong> Inc. Please do not send cash.HOW TO ORDERSales Tax:Applicable sales tax will be added for orders shippingto Pennsylvania, New York, California and Georgia.SHIPPING INFORMATIONStandard Shipping within the U.S.:All in stock orders will leave our warehouse within 7days of the date the order is placed. Some items sentdirectly from our suppliers require additional processingtime. All orders shipping to a street address aredelivered via Fed Ex. Orders shipping to P.O. Boxes orFPO/APO, are delivered via Priority Mail. All swatchorders are delivered regular mail through the USPS.Merchandise Total Shipping & Handling*Up to $50.00 $10.95$50.01-$75.00 $12.95$75.01-$100.00 $14.95$100.01-$150.00 $17.95$150.01-$200.00 $21.95$200.01-$250.00 $24.95$250.01-$300.00 $26.95$300.01-$400.00 $30.95over $400.00 8% of order totalSwatches (1- 5) $3.00* Additional Shipping & Handling charges may applyto oversize items such as furniture and rugs. Theadditional charge is shown with the applicable itemson the website.Expedited Shipping:Expedited shipping is available for an additional chargefor orders shipping to destinations within the U.S.,including Alaska and Hawaii, through Fed Ex, excludingorders that contain items that ship directly fromour suppliers. A street address is required (no P.O.Boxes or FPO/APO). Expedited Shipping is not availableon swatch orders.Next Day Air: $29.00 plus the standard shipping andhandling charges apply.Second Day Air: $22.00 plus the standard shippingand handling charges apply.Three Day Air: $16.50 plus the standard shipping andhandling charges apply.All orders with expedited shipping for in stock itemsplaced before 8pm ET Monday – Friday will leaveour warehouse on the next business day. Orders withexpedited shipping for in stock items placed after 8 pmET Monday – Friday or on weekends and holidays mayrequire an additional business day for processing beforeshipment. We do not ship on Saturday or Sunday.Shipping outside the U.S.:Visit www.surefit.com/shipping for details on shippingto destinations outside the U.S., including Shipping &Handling charges for Canada.EXCHANGES/RETURNS:Visit www.surefit.com/returns or call our customerservice at 800-518-9168 for information on exchangesor returns.<strong>View</strong> our completelist of measuringguides at surefit.com/measureor scan here.38 | 800-339-4256
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