Appendix D - BC Hydro - Transmission

Appendix G to SGIADispute Resolution Procedure1. Internal Dispute Resolution Procedures: Any dispute between theInterconnection Customer and Transmission Provider involving InterconnectionService under the Tariff or this SGIA (excluding applications for rate changes orother changes to the Tariff which shall be presented directly to the Commissionfor resolution) shall be referred to a designated senior representative of theTransmission Provider and a senior representative of the InterconnectionCustomer for resolution on an informal basis as promptly as practicable. In theevent the designated representatives are unable to resolve the dispute within thirty(30) Calendar Days or such other period as the Parties may agree upon by mutualagreement, such dispute may be submitted to arbitration and resolved inaccordance with the arbitration procedures set forth below.2. External Arbitration Procedures: Any arbitration initiated pursuant toParagraph 1 above shall be conducted in British Columbia before a single neutralarbitrator appointed by the Parties. If the Parties fail to agree upon a singlearbitrator within ten (10) Calendar Days of the referral of the dispute toarbitration, each Party shall choose one arbitrator who shall sit on a three-memberarbitration panel. The two arbitrators so chosen shall within twenty (20) CalendarDays select a third arbitrator to chair the arbitration panel. In either case, thearbitrators shall be knowledgeable in electric utility matters and shall not have anycurrent or past substantial business or financial relationships with any party to thearbitration (except prior arbitration). The arbitrator(s) shall conduct thearbitration in British Columbia and shall provide each of the Parties anopportunity to be heard and, except as otherwise provided herein, shall generallyconduct the arbitration in accordance with the Commercial Arbitration Act ofBritish Columbia.3. Arbitration Decisions: Unless otherwise agreed, the arbitrator(s) shall render adecision within ninety (90) Calendar Days of appointment and shall notify theParties in writing of such decision and the reasons therefor. The arbitrator(s) shallbe authorized only to interpret and apply the provisions of the Tariff and thisSGIA, as applicable, and shall have no power to modify or change any of them inany manner. The decision of the arbitrator(s) shall be final and binding upon theParties, and judgment on the award may be entered in any court havingjurisdiction. The decision of the arbitrator(s) may be appealed solely on thegrounds that the conduct of the arbitrator(s), or the decision itself, violated thestandards of the Commercial Arbitration Act of British Columbia. The finaldecision of the arbitrator must also be filed with the Commission if it affects theTransmission Provider’s rates, terms and conditions of service or facilities.- 75 -DM_VAN/BCT0007-BCT00129/6206155.10