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Demand – Supply of Workers from DOLE Administrative Records

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DEPARTMENT OF LABOR AND EMPLOYMENTVol. I No. 11 September 2011<strong>Demand</strong> - <strong>Supply</strong> <strong>of</strong> <strong>Workers</strong> <strong>from</strong><strong>DOLE</strong> <strong>Administrative</strong> <strong>Records</strong>: 2nd Quarter 2011For the second quarter <strong>of</strong> 2011, the total number <strong>of</strong> job vacancy postings culled <strong>from</strong> Phil-JobNet increased by39.1 percent, while the number <strong>of</strong> approved job orders for land-based workers <strong>from</strong> POEA slightly increased by12.2 percent as compared with the first quarter 2011 data.In general, an upward-trend was observed in labor supply for the 2nd quarter <strong>of</strong> this year. Applicants registered atthe Phil-Jobnet and maritime trainees increased by 77.9 percent and 49.2 percent, respectively, as comparedwith the previous quarter; while the list <strong>of</strong> licensed pr<strong>of</strong>essionals at Pr<strong>of</strong>essional Regulation Commission registeredan increase <strong>of</strong> 0.85 percent; TESDA graduates increased by 8% during the 1st quarter <strong>of</strong> 2011, while TESDA has certified82.7% <strong>of</strong> the assessed workers <strong>from</strong> various sectors, however, graduates <strong>of</strong> OWWA programs and services oneducation and training decreased by 5.6% as compared to the previous quarter.Business Expectation Survey (BES) <strong>from</strong> the Bangko Sentral ng Pilipinas (BSP) showed a 2.3 percentage increase inthe overall business confidence index in the 2nd quarter as compared with the previous quarter, indicating a positivechange in the direction <strong>of</strong> the overall business activity in the economy.I. MANPOWER DEMANDJob Vacancies by Major Occupational GroupApril - June 20111. Phil-JobnetMajor Occupational GroupAve. No. <strong>of</strong>Vacancies% ShareThe Phil-Jobnet posted an average total <strong>of</strong> 69,276 vacanciesfor the period April - June 2011, increased by39.1%, as compared with the first quarter <strong>of</strong> 2011. Majority<strong>of</strong> the demand consisted mostly <strong>of</strong> job openingsfor Clerks, Laborers and Unskilled <strong>Workers</strong>, Pr<strong>of</strong>essionals,and Trades and Related <strong>Workers</strong>, whose combinedtotal accounted for 70.6 percent <strong>of</strong> the totalvacancy figure. The remaining twenty nine percent(29.4%) were distributed among Service <strong>Workers</strong> &Shop & Market Sales <strong>Workers</strong>; Plant and Machine Operatorsand Assemblers; Technicians and AssociatePr<strong>of</strong>essionals; Officials <strong>of</strong> Government & Special InterestOrganization, Corporate Executives, Managers,Managing Proprietors and Supervisors, and SpecialOccupations.Special Occupations 476 0.7Officials <strong>of</strong> Gov't. & Special InterestOrg, Corporate Exec., Managers,Managing Proprietors andSupervisors2,796 4.0Pr<strong>of</strong>essionals 7,836 11.3Technicians & Assoc. Pr<strong>of</strong>essionals 4,788 6.9Clerks 25,889 37.4Service <strong>Workers</strong> & Shop & Market Sales<strong>Workers</strong>6,825 9.9Farmers, Forestry <strong>Workers</strong> & Fishermen 11 0.0Trades and Related <strong>Workers</strong> 7,011 10.1Plant & Machine Operators &Assemblers5,472 7.9Laborers & Unskilled <strong>Workers</strong> 8,176 11.8TOTAL 69,276 100.0Source: Philjobnet, BLEwww.phil-job.netThe Labor Market Monitor is a quarterly publication <strong>of</strong> the Bureau <strong>of</strong> Local Employment (BLE) that tracks the changes in the supply and demand for pr<strong>of</strong>essionals,skilled and unskilled workers as viewed <strong>from</strong> administrative data generated by <strong>DOLE</strong> agencies involved in skills training and certification, pr<strong>of</strong>essional regulation,employment facilitation and overseas employment. This is a collaborative undertaking <strong>of</strong> the <strong>DOLE</strong> family <strong>of</strong> agencies (TESDA, POEA, OWWA, PRC, MTC, ILAS, BLESand BLE), that integrates in one publication key performance indicators on labor market supply and demand. It likewise captures critical and emerging occupationsfor the purpose <strong>of</strong> labor market signaling and as basis for timely and meaningful policy and program interventions.1


LABOR MARKET MONITOR 2ND QTR 2011By location, vacancy posting for local hiring outnumberedthat <strong>of</strong> overseas job openings, accounting for65.7 percent <strong>of</strong> the total vacancies reported duringthe reference period.Total Vacancies Posted by LocationApril - June 201134.3% LOCAL65.7%OVERSEASthe top 10 for the past three years, indicating the continuousexpansion <strong>of</strong> the business activities <strong>of</strong> the BPOsector in the country.For the last three (3) quarters, it was observed that vacancies,particularly for domestic helper, nurse anddriver were consistently in the top 10 list <strong>of</strong> vacancies.Areas <strong>of</strong> deployment for these occupation are theMiddles East, US and some <strong>of</strong> the European and Asiancountries.2. Overseas <strong>Demand</strong> Based onApproved Job OrdersLocationTop 10 vacanciesOf the various vacancies posted by different employersin the Phil-Jobnet, the following occupations wereon the top ten list, accounting for 42.38% <strong>of</strong> the averageposted job vacancies:Occupation Local Overseas1. Call Center Agent 13,545 02. Customer Service Assistant 6,070 03. Technical Support Staff 2,287 04. Domestic Helper 0 2,2725. Nurse 0 1,9926. Salesman/lady 1,711 07. Production/Factory Worker 1,662 3158. Cashier 1,087 09. Driver 834 1,24410. Data Encoder 732 0Source: Philjobnet, BLETotalNumber% ShareLocal 45,538 65.7Overseas 23,738 34.3Source: Philjobnet, BLETotal 69,276 100.0Of the top 10 vacancies, 82.7% were for local employmentwhile 17.3% were for overseas employment. Jobopenings for Call Center Agent, Customer Service Assistant,and Technical Support Staff were regularly on<strong>Demand</strong> for Land-Based <strong>Workers</strong>A total <strong>of</strong> 176,606 active job orders were approvedduring the second quarter <strong>of</strong> 2011. The bulk <strong>of</strong> theseoverseas job openings were for Production & Related<strong>Workers</strong> (46.10%), Service <strong>Workers</strong> (31.02%), and Pr<strong>of</strong>essionalTechnical & Related <strong>Workers</strong> (15.94%).Approved Job Orders by Major Skills GroupApril - June 2011Major Skill Number % Share<strong>Administrative</strong> & Managerial<strong>Workers</strong>Agricultural Animal Husbandry& Poultry <strong>Workers</strong>,Fishermen & HuntersClerical & Related<strong>Workers</strong>Production & Related<strong>Workers</strong>Pr<strong>of</strong>essional Technical &Related<strong>Workers</strong>Of the total 176,606 approved job orders, 49,588 or28.08% were processed, leaving a balance <strong>of</strong> 127,018(71.92%) unfilled job orders.1,063 0.6619 0.45,828 3.381,416 46.128,150 15.9Sales <strong>Workers</strong> 3,290 1.9Service <strong>Workers</strong> 54,774 31.0Others (NEC) 1,466 0.8Source: POEATotal 176,606 100.02


LABOR MARKET MONITOR 2ND QTR 2011Among the occupations/skills that remained unfilled,the following were on top <strong>of</strong> the list:Top Ten Unfilled Job Orders by Occupation/SkillApril to June 2011Occupation/SkillDomestic Helper & Related HouseholdWorkerNumber <strong>of</strong> UnfilledJob orders25,452Construction <strong>Workers</strong> (NEC) 10,856Production & Related Worker (NEC) 10,659Pr<strong>of</strong>essional Nurses 5,0213. Prospective Overseas <strong>Demand</strong>Based on POLO IntelligenceReportsThe Philippine Overseas Labor Offices (POLOs) reportedthe continuous demand for Overseas Filipino<strong>Workers</strong> (OFWs) in the Eastern Region, particularly inthe construction and service sectors. The skills requirementsin the said foreign markets remained relativelythe same as with the previous year.Prospective Overseas RequirementsWaiters, Bartenders & Related <strong>Workers</strong> 3,772Wireman Electrical 3,099Welders & Flame Cutters 2,727Cooks & Related <strong>Workers</strong> 2,629Plumbers & Pipe Fitters 2,578Supervisor Production & General Foreman 2,256Source: POEAOccupations/skills which consistently remained in thelist <strong>of</strong> the top 10 unfilled job orders for the past twoquarters were Domestic Helper; Construction Worker;Production & Related Worker (NEC); Pr<strong>of</strong>essionalNurse; Waiter, Bartenders & Related <strong>Workers</strong>; WiremanElectrical; Welder and Flame Cutter; Cooks & Related<strong>Workers</strong>; Plumber and Pipe Fitter; and Supervisor Production& General Foreman. The required skills weremostly for the Middle East markets except for nurseswhere there is also a need in the United States <strong>of</strong>America, the United Kingdom, and Canada. Meanwhile,job openings for Production Worker were concentratedin Taiwan and Korea.<strong>Demand</strong> for Sea-Based <strong>Workers</strong>The total deployment <strong>of</strong> sea-based workers for 2010was 347,150. Registering a 5.06% increase <strong>from</strong> 2009(330,424), and a 32.7% increase <strong>from</strong> 2008 (261,614).www.poea.gov.phMajor OccupationalCategoryAgriculturaland relatedworkers<strong>Administrative</strong>and relatedworkersClerical andrelated workersProductionand relatedworkersIndustry/Sector/SkillsRequirementAgricultural <strong>Workers</strong><strong>Administrative</strong> staff,manager, bank andcorporate workersClerk, document controller*Construction workers:Aluminum installers, carpenter,concrete finishers,draftsmen, drillers,electric/mechanicalassistants, electricians,erectors, fabricators,foremen, heavy equipmentoperators, helpers/watchmen,mason,pipefitters, plaster painters,plasterers, plumbmers,riggers, safety <strong>of</strong>ficers,welders, and mechanics* Oil and Gas; oil andgas workers: instrumentationworkers, engineers,welders, pipe fitters,and telecommunicationstechnicians* Production Manufacturing:electronic workers,metal workers, andquality control inspectorsCountries <strong>of</strong> DestinationAustria, Commonwealth<strong>of</strong> NorthernMarianas (CNMI),Japan, Malaysia,Taiwan, Korea,and PolandKuwait, Singapore,and SwitzerlandUnited Arab Emirate(UAE)Brunei, Japan,Macau, Taiwan,CNMI, Poland, Germany,Cyprus,Oman, UAE, KSA,Korea, and Poland3


LABOR MARKET MONITOR 2ND QTR 2011Prospective Overseas Requirements (con’t)Major OccupationalCategoryIndustry/Sector/SkillsRequirementCountries <strong>of</strong> DestinationII. MANPOWER SUPPLYPr<strong>of</strong>essional,Technical,Medical andrelated workersArchitecture and Engineering:autocad,draftsman, firefighters,engineers (civil, piping,design, scheduling/planning, chemical,mechanical, HVAC design,structural, biomedical,communication,and agricultural),Emergency medicaltechnicianMalaysia, Macau,Middle East, Belgium,Germany,Japan, and NorwayKSA1. Registered Pr<strong>of</strong>essionalsAs <strong>of</strong> the 2nd Quarter <strong>of</strong> 2011, the cumulative total <strong>of</strong>pr<strong>of</strong>essionals registered with the Pr<strong>of</strong>essional RegulationCommission (PRC) stood at 3,265,929.The top pr<strong>of</strong>essions consisted <strong>of</strong> the following:Education: teachers,pr<strong>of</strong>essors, and lecturersSeychelles,Macau, US, KoreaPr<strong>of</strong>essionals Registered with Pr<strong>of</strong>essional RegulationCommission (PRC)April—June 2011Sales andrelated workersService andrelated workersHealth: nurses(operating nurse, aestheticnurse, scrub nurse,theatre nurse, criticalcare/ICU nurse, pediatricnurse, cardiac, nurse,dental nurse, chiefnurse, head nurse, andnurse manager)CaregiversDoctors, midwives, andphysical therapistsIT pr<strong>of</strong>essionalsSalesmen/salesladiesHotel/Tourism worker:cooks, chefs, managers,waiters, waitressesGround handling crew,casino/gaming workers,receptionists, entertainersService workers, cleaners,cleaning supervisorsHousehold workersMiddle East, Belgium,Spain, Italy,Poland, Switzerland,Denmark,Finland, Norway,Brunei, Singapore,Taiwan, JapanIsrael, Japan, UK,Switzerland, TaiwanBelgium, MacauPoland, Belgium,Germany, SingaporeUAE, MacauKuwait, UAE, CNMI,Oman, KSA, UAE,Korea, Macau,Singapore, RomaniaBrunei, Macau,Singapore, HongKongItaly, Macau, Singapore,UAE, TaiwanHong Kong, Korea,Taiwan, Switzerland,RomaniaPr<strong>of</strong>ession Number % Share1. Pr<strong>of</strong>essional Teacher 1,093,065 33.52. Nurse 696,021 21.33. Midwife 166,302 5.14. Accountancy 138,892 4.25. Civil Engineer 120,681 3.76. Physician 112,604 3.47. Mechanical Engineer 76,341 2.38. Marine Deck Officers 64,192 2.09. Pharmacist 59,186 1.810. Marine Engine Officers 59,129 1.8Source: PRCPr<strong>of</strong>essional Teacher was on top <strong>of</strong> the list accountingfor the majority or 33.5 percent <strong>of</strong> the total number <strong>of</strong>registered pr<strong>of</strong>essionals. Second in rank were Nurse(21.3%), followed by Midwife (5.1%).Of the top ten pr<strong>of</strong>essions, four (4) belonged to thehealth pr<strong>of</strong>essional group, namely: Nurse, Midwife,Physician, Pharmacist, while two (2) belonged to theEngineering group, these are, Civil Engineer and MechanicalEngineer.Source: Philippine Overseas Labor Offices4


LABOR MARKET MONITOR 2ND QTR 20112. Phil-Jobnet RegistryAn average <strong>of</strong> 19,875 job applicants registered at thePhil-Jobnet during the second quarter <strong>of</strong> 2011, higherby 77.9% as compared to the previous quarter's applicantsregistered data.Majority <strong>of</strong> the registrants were Clerks (20.8%), Laborersand Unskilled <strong>Workers</strong> (17.6%), Service <strong>Workers</strong> andShop and Market Sales <strong>Workers</strong> (17.0%), and Pr<strong>of</strong>essionals(13.6%) making up 69% <strong>of</strong> the total registrants.Phil-Jobnet Registered ApplicantsApril - June 2011Major Skill/Occupational Group Ave. No. % ShareOccupationNumber1. Production /Factory Worker 1,7972. Production Machine Operator 1,2043. Service Crew 8624. Pr<strong>of</strong>essional Nurses 7535. Cashier 6906. Sales Clerk 6417. Data Encoder 5478. Office Clerk 5379. Salesman/lady 53310. Waiter/Waitress 315Source: Philjobnet. BLEPhil-Jobnet Top Ten RegistrantsApril - June 2011Special Occupations 15 0.1Officials <strong>of</strong> Government & SpecialInterest Organizations,Corporate Exec., Managers,Managing Proprietors andSupervisors793 4.0Pr<strong>of</strong>essionals 2,699 13.6Technicians & Assoc.Pr<strong>of</strong>essionals1,677 8.4Clerks 4,138 20.8Service <strong>Workers</strong> and Shop andMarket Sales <strong>Workers</strong>Farmers, Forestry <strong>Workers</strong> &Fisherman3,371 17.040 0.2Trades and Related <strong>Workers</strong> 1,729 8.7Plant & Machine Operators &Assemblers1,916 9.6Laborers & Unskilled <strong>Workers</strong> 3,497 17.6Source: Philjobnet, BLETotal 19,875 100.0By specific occupation, the top ten occupations interms <strong>of</strong> the average number <strong>of</strong> registered applicantsconsisted <strong>of</strong> the following and accounting for 39.6% <strong>of</strong>the total registrants during the reference period:3. TESDA Voc-Tech Graduates/Assessed and Certified <strong>Workers</strong>Voc-Tech GraduatesThe number <strong>of</strong> TVET top 20 graduates by qualificationtitle during the first quarter <strong>of</strong> 2011 totaled to 132,562,<strong>of</strong> which 79.6% or 105,517 were included in the top 10qualification titles. During the same period, the top tenTESDA programs in terms <strong>of</strong> number <strong>of</strong> TVET graduatesby qualification title were Computer Programming NCIV, Computer Hardware Servicing NC II, Food and BeverageServices NC II, Commercial Cooking NC II, andHousekeeping Services NC II.Top Ten TVET Graduates by Qualification TitleJanuary to March 2011Rank Sector No <strong>of</strong>Graduates1 Computer Programming NC IV 22,2122 Computer Hardware Servicing NC II 15,4103 Food and Beverage Services NCII 12,9974 Commercial Cooking NC II 11,6715 Housekeeping Services NC II 9,637www.prc.gov.phwww.phil-job.netOther courses with relatively large number <strong>of</strong> graduateswere Automotive Servicing NC II, Shielded MetalArc Welding (SMAW) NC II, Caregiving NC II, BookkeepingNC II, and Consumer Electronic Servicing NCII.5


LABOR MARKET MONITOR 2ND QTR 2011Rank Sector No <strong>of</strong>Graduates6 Automotive Servicing NC II 8,9047 Shielded Metal Arc Welding (SMAW)NC IITESDA has been responding to the top demands in thelabor market, particularly with respect to skills highlydemanded overseas such as its training programs onTourism, Information and Communication Technology,Metals & Engineering and Construction.Assessed and Certified <strong>Workers</strong>By SectorDuring the reference period, a total <strong>of</strong> 431,877 workerswere assessed and 357,293 workers were certified byTESDA.Classified by sector, the top ten assessed and certifiedworkers were distributed as follows:Assessed & Certified <strong>Workers</strong> By Sector:January - June 2011SectorAssessed Certified CertificationRateTourism 131,621 114,591 87.1%Health, Social & Other CommunityDev’t. Services (HSCDS)105,216 93,305 88.7%Information 44,722 23,656 52.9%Maritime 41,344 39,540 95.6%Automotive 41,270 31,483 76.3%Construction 18,472 15,561 84.2%Metals and Engineering 18,353 15,138 82.5%Electronics 15,844 10,618 67.0%Agri-Fisheries 4,339 3,869 89.2%Garments 4,260 3,587 84.2%Source: TESDA7,2628 Caregiving NC II 6,7359 Bookkeeping NC II 5,68710 Consumer Electronic Servicing NC II 5,002The biggest number <strong>of</strong> workers assessed and certifiedbelonged to the Tourism (Hotel & Restaurant) sector.While the highest certification rate registered was theMaritime sector with a certification rate at 95.6 percentand Agri-Fisheries sector with 89.2%.4. Graduates <strong>of</strong> OWWA Programsand Services on Educationand TrainingAs <strong>of</strong> the 2nd quarter <strong>of</strong> 2011, a total <strong>of</strong> 36,235graduated under the short term course, collegedegree and elementary/high school program <strong>of</strong> theOverseas <strong>Workers</strong> Welfare Administration (OWWA).Majority <strong>of</strong> its graduates (79.2%) were beneficiaries <strong>of</strong>the short-term course on Language Training and CultureFamiliarization followed by Computer Literacy(Micros<strong>of</strong>t Tulay Project) and by Skills for EmploymentScholarship Program (SESP) with 13.7 percent and 3.9percent, respectively.Number <strong>of</strong> Graduates on Education & Training ProgramsApril - June 2011Program/ServiceNo <strong>of</strong> GraduatesShort-Term Course 36,064Skills for Employment Scholarship Program(SESP)1,432Seafarer's Upgrading Program (SUP) 977Bridging Program (Dugtong Aral) forMarine OfficersMicros<strong>of</strong>t Tulay Project 4,950Language & Culture Familiarization 28,697College Degree (4 to 5 years) 170Educational for Dev't Scholarship Program(EDSP)Congressional Migrant <strong>Workers</strong> ScholarshipProgram4142OFW Dependent Scholarship Program 18Elementary/High School 1Sagip Batang Manggagawa Program 1Tulay - Aral Project10Total Graduates 36,235Source: OWWAwww.tesda.gov.phwww.owwa.gov.phwww.mtc.gov.ph6


LABOR MARKET MONITOR 2ND QTR 20115. Maritime Training and Assessment.Top Ten Trainings Conducted by Maritime TrainingCenter January - May 2011A. National Maritime Polytechnic (NMP)Training CoursesNo <strong>of</strong> GraduatesFor the 2nd quarter 2011, the NMO issued 6,020 trainingcertificates to Filipino merchant marine <strong>of</strong>ficers,ratings, cadets, maritime faculties, trainers, and otherpersonnel in the maritime industry. Included in thesetrainingswere STCW Courses (Deck, Engine, RadioCommunication, Passenger and Tanker Courses, andSafety, Security & medical Courses), EnvironmentalProtection &Maritime Allied Courses, Pr<strong>of</strong>essional DevelopmentCourses, andFaculty DevelopmentCourses. A total <strong>of</strong> 2,635 seafarers/trainees weretrained.Number <strong>of</strong> Training Certificates Issued by National MaritimePolytechnic: April - June 2011Basic Safety Training 14,483MARPOL I 5,585Pr<strong>of</strong>iciency in Survival Craft and RescueBoatRatings Forming Part <strong>of</strong> NavigationalWatch3,995General Tanker Familiarization 3,603Shore Based Fire Fighting 3,369Rating Forming Part <strong>of</strong> EngineeringWatch2,878Crowd Management 2,862Source: MTC5,313MARPOL II 4,801ECDIS 4,064Program/ActivityAccomplishment1. Conduct <strong>of</strong> Marine TrainingCoursesB. Maritime Training CenterA total <strong>of</strong> 79,478 certificates <strong>of</strong> pr<strong>of</strong>iciency were issuedby the Maritime Training Center to its traineesduring the period January to May 2011. Basic SafetyTraining tops the list with 14,483 graduates, 18.2%.MARPOL I (5,585) and Pr<strong>of</strong>iciency in Survival Craft andRescue Boat (5,313) followed as second and third, respectively.Other areas <strong>of</strong> pr<strong>of</strong>iciency were MARPOL II,ECDIS, Ratings Forming Part <strong>of</strong> Navigational Watch,General Tanker Familiarization, Shore-based Fire Fighting,Rating Forming Part <strong>of</strong> Engineering Watch, andCrowd Management.6,020 training certificatesissued2. Number <strong>of</strong> seafarers/trainees 2,635 seafarerstrainedSource: NMP6. Business Expectation Survey(BES) for the 3rd Quarter2011The BES is a quarterly survey <strong>of</strong> leading firms drawn<strong>from</strong> the Securities and Exchange Commission's top7,000 Corporations conducted nationwide since 2003.For the 3rd quarter <strong>of</strong> 2011, the business confidencecontinued to be strong, registering an overall confidenceindex <strong>of</strong> 34.1 percent, as compared to the31.8% confidence index during the 2nd quarter.www.bsp.gov.phwww.nmp.gov.ph7


LABOR MARKET MONITOR 2ND QTR 201160.00%50.00%40.00%30.00%20.00%10.00%0.00%Overall BusinessConfidence 3rd Quarter43.90% 45.00% 50.60% 47.50%Q22010Q32010Q42010Q1201131.80%Q2201134.10%Q32011Dir. Criselda R. SyBLEDir. Noel VillaflorTESDAMr. Manuel LaopaoBLESEDITORIAL BOARDTECHNICAL COMMITTEECONTRIBUTING WRITERSDir. Nimfa De GuzmanPOEADir. Vivian TorneaOWWAMs. Evelyn DacumosBLEThis indicates that more businesses are optimisticabout the country’s economic prospect, the number<strong>of</strong> the optimists relative to pessimists increased. Thefactors cited above were also the same considerationstaken by the economic think-tanks as well asmultilateral and credit rating institutions to be behindtheir favorable views on the economy’s growth prospects.Mr. Edwinpole DivinagraciaILABMs. Ma. Elvira AdorOWWAMs. Grace Marie AyasoNMPMs. Perla D. SayanaPRCMr. Everos EvangelistaPOEAMr. Gilbert GuerreroMTCMs. Lourdes CastanteTESDAMr. Varic SumaBLETechnical Notes:Averages are computed using the previous three months’ figures. Details may not add up to totals due to rounding <strong>of</strong>f.The Labor Market Monitor is a publication <strong>of</strong> the Bureau <strong>of</strong> Local Employment whichcontains information derived <strong>from</strong> the Phil-Jobnet and various government agenciesand <strong>of</strong>fices.For comments/queries,Please e-mail ble_lmcgd@yahoo.com Or call tel nos. 527-2543 and 527-25398

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