eCRC Online Service Walk-through Guide - Ministry of Justice

Please accurately and truthfully completethe applicant information on data entryform.All mandatory fields are marked with ared asterisk (*).Note: Please provide your valid or expireddriver’s licence number if you have one asthis may assist in expediting the criminalrecord check process.Check over the informationyou have entered for accuracy.Make any corrections that arenecessary. If for any reason youwish to cancel the request forcriminal record check, you mayselect the Cancel button.To proceed, select Next.Page 5 of 14

This page will display all of theinformation that you have entered.Please review carefully.Select Next to proceed to identityverification (EIV).This page will display identityverification questions (based on yourCanadian credit history).Questions will be written in a way thatonly you will know the answer.Please answer all the questions toproceed.At the next step, if you are required topay the $28 fee for the criminal recordcheck (everyone must pay except forvolunteers associated with registeredvolunteer associations), you will betaken to the credit card payment page. Please have your credit card ready. To proceed, select Next.Page 6 of 14

Provide your credit cardinformation.Select Pay Now. Your credit cardwill be charged $28 and you willbe taken the receipt page.* If for some reason you areunable to complete the EIVportion of your application – thisscreen will appear.It will list all of the informationyou entered and prompt you toprint off the page and submit yourapplication manually.Remember to sign and date thebottom of the form.Note: You will be required to takethis form to your organization tohave your ID checked manuallyprior to submitting to the CRRP.Page 7 of 14

Please print a copy of this pagefor your records.Note: the Criminal RecordsReview Program is not able toproduce a copy of this receipt, soit is important that you print andretain for your records.After you print off your receipt,your request for a criminal recordcheck has been submitted to theCriminal Records Review Programand is in progress. The result willbe sent directly to yourorganization once completed.Page 8 of 14

To be able to share:The criminal record check musthave been completed within thelast 5 years through the Ministry ofJustice Criminal Records ReviewProgram. Note: A criminal recordcheck is considered complete oncethe result of the check has beenissued to an organizationThe request must be for the sametype of check as previouslycompleted, either for children,vulnerable adults, or both childrenand vulnerable adultsPage 9 of 14

Enter the access code that your new organization has provided you. Type the characters you see in theimage and click Share the result of a Criminal Record Check.Your organization’s information will already be populated. Please review this information carefully toensure that it is accurate.At the end of theprocess yourcriminal recordcheck will be sentdirectly to theorganization shown.Select Next toproceed.The consent screen explains the conditions of the sharing check and the responsibilities of all parties.Please read this page carefully and click Yes when you have fully understood the acknowledgements.Click Next to proceed.Page 10 of 14

Please review all of the information you entered to ensure that it is accurate.Once you are satisfied – select next to proceed to the identity verification (EIV).If our system cannot find amatch – you will be promptedwith this notice:The system could not find acompleted criminal recordcheck to share.Please print out the pageshown, bring it to yourorganization to verify your ID,sign the consent and then sendto the CRRP to be processedmanually.If a matching criminal recordcheck is found – you will berequired to verify your identitythrough the EIV service.Page 12 of 14

The question will be credit historybased. Please answer all questionsand then click Next.*If for some reason you areunable to complete the EIVportion of your application, thisscreen will appear.It will list all of the informationyou entered and prompt you toprint off the page and submityour application manually.Remember to sign and date thebottom of the form.Page 13 of 14

You have completed the process. Your result will be shared with your organization. Pleaseallow for a minimum of 3 business days for the check result to be sent.You may print this page for your records and exit.Phone: Call toll-free at 1-855-587-0185 Facsimile: 250-356-1889Website:www.pssg.gov.bc.ca/criminal-recordsreviewE-Mail:sgspdps@gov.bc.caPage 14 of 14