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Brennan Report - Department of Health and Children

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Chapter 7 Accountability – Employment <strong>and</strong> PayThere has been ongoing comment during the course <strong>of</strong> our deliberations that the vastmajority <strong>of</strong> increased employment in the health sector has been taken up by administrators -i.e. that administrative staff, rather than those providing a direct patient service, have consumedthe additional resources allocated. We have not found evidence to support this perception.In October 2001, health boards were asked by the <strong>Department</strong> <strong>of</strong> <strong>Health</strong> <strong>and</strong> <strong>Children</strong> to carryout a comprehensive analysis <strong>of</strong> the primary roles <strong>and</strong> functions <strong>of</strong> the staff classified as“Management/Administration”.The result <strong>of</strong> this analysis is set out in Table 7.3 below.Table 7.3:Total <strong>Health</strong> Service Staffing 2001 (including a breakdown <strong>of</strong> theManagement/Administration Category)GRADE CATEGORY 2001 As % <strong>of</strong>Category TotalManagement/Administration 14,714<strong>of</strong> whichPayroll etc. 1,324 9%Human Resource Management (including training) 736 5%Service Managers 441 3%IT Staff 441 3%General Management Support 1,619 11%Legislative <strong>and</strong> Information Requirements 736 5%Direct Patient Services 9,417 64%Medical/Dental 6,285Nursing 31,429<strong>Health</strong> <strong>and</strong> Social Care Pr<strong>of</strong>essionals 9,228General Support <strong>and</strong> Other Patient <strong>and</strong> Client Care 31,340Total 92,996Source: <strong>Department</strong> <strong>of</strong> <strong>Health</strong> <strong>and</strong> <strong>Children</strong>Of those falling within the category <strong>of</strong> "Management/Administration" in 2001, 64% are staffengaged in direct service to the public. These include Consultants’ secretaries, out-patientdepartment personnel, medical records personnel, telephonists <strong>and</strong> computer personnel whoare engaged in front-line duties. These personnel are recorded generically at clerical<strong>of</strong>ficer/grade 3 level on the basis <strong>of</strong> their rates <strong>of</strong> pay as distinct from the functions theyperform. While there is no directly comparable figure for 1997, applying that same ratio <strong>and</strong>extrapolating from that category’s 26% share <strong>of</strong> the total increase indicates that <strong>of</strong> the order <strong>of</strong>10 out <strong>of</strong> every 11 additional employees recruited since 1997 are engaged in duties <strong>of</strong> directservice to patients <strong>and</strong> the public.Rates <strong>of</strong> PayTable 7.4 shows the average pay levels for selected representative grades in the public health89

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