GE : imagination at work

职 业 加 油 站 Career DevelopmentAs a key member of GE, Sabrina agrees with GE’s integrity policies and strictly adheres to these principles. In her words, once anemployee violates company integrity protocol during their daily work or business cooperation, GE must be quick to act. “GE has notolerance for integrity violations. This is not just my personal beliefs, this is GE’s position. At the orientation training for new employees,GE emphasizes its integrity values and asks each employee to follow the company’s compliance policies. Therefore, if some employeesact alone or take risks, the company will initiate a thorough investigation. This is not something that’s up for discussion,” Sabrina said.Duan Liyan: Compliance Culture isGE’s SoulHaving full confidence and value compliance responsibilitySabrina has full confidence in GE’s ombuds system, not only Sabrina said that employees who are hesitant to report theirbecause she is a member of the compliance team, but because concerns may doubt the ombuds system. But she also said thatstatistics reflect the reality of the system’s effectiveness. “In those who report their concerns were satisfied with the resultsthe past five years, we received about 5,000 cases annually and appreciated the efforts the ombudsmen and the complianceworldwide, and each one was put on record, which means that team made. Therefore, she wants more employees to report theireach case and concern can be tracked so that the ombudsmen concerns or integrity violations they see to help the companycan find and follow up on a particular case. Such a strictsolve these problems and mitigate risks.system shows GE’s emphasis on the compliance culture, thusdemonstrating its strong social responsibility.”Promoting the culture and encouraging employee participationDuan Liyan has been a GE employee since 1999, growing froma graduate intern into the Director of Sales and Operations forGE Intelligent Platforms. During her 13 years at GE, Liyan has beena strong advocate for GE’s culture and values. As such, when GE beganpromoting its compliance culture in 2007, on the recommendation of herleader, Liyan took the role of ombudsperson. She has been doing this jobpart time for the past five years.As an ombudsperson, Liyan fulfills her duties by keeping everyone up to date on GE’s compliance policies in order to reduce risks tothe company’s integrity and make sure GE grows in a safe and sustainable way. “I am in charge of channel management which hasa close relationship with compliance policies. Therefore, our department holds compliance training every year to introduce policesand classic cases to employees whose positions are related to channel operation. This allows them to learn exactly what they shouldor shouldn’t do to make sure the channel operation runs smoothly,” Liyan says. Aside from these training sessions, Liyan makesexcellent use of any opportunity to promote the GE integrity culture. Whether it’s chatting with employees during breaks or meetings,Liyan uses her experience to help employees learn the importance of compliance policies to assist the company’s overall growth anddevelopment.In addition to dealing with the cases, promoting a culturefollowing up on concerns involving these acquisitions. On someof integrity is also part of her work. To improve employees’ occasions, she has to deal with 25 cases at once.The reason Liyan emphasizes integrity is she believes the compliance culture is the soul of a company, especially for GE. “Integrityawareness on compliance policies, GE Oil & Gas holds an annualis not only a reflection of a company’s culture or values, but also a strong backbone for its development. As a responsible corporateBottoms Up activity to promote integrity. During this large-scale “GE is growing fast, becoming a much larger company. Thecitizen, GE has always regarded integrity as its first principle, which has allowed it to operate successfully for more than 100 years,”activity, employees can communicate with their managers current compliance resources cannot cover each business aroundLiyan said. “Violations that taint GE’s reputation or integrity are unacceptable.” Liyan cites an example where an authorized dealer soldface to face to share their concerns in their work and possible the world. Nowadays, employees’ integrity awareness becomescompany products at a discounted price to the end user and erased all the serial numbers of the products to avoid punishment insteadmisunderstandings on GE’s polices. After each activity, Sabrina higher, leading to an increase of reported concerns, althoughof obeying GE’s policy to fairly compete with other company’s during a business venture. After thorough investigation and verification,and her team collect all the concerns that employees mentioned we can get support from the GGO team and legal department, IGE immediately terminated the business relationship with the vendor. Although the decision had a negative influence on the businessduring the meeting, and still hope more and more employees join the compliance teamdevelopment of sales channel in a short term, GE benefited from the result in the long term, Liyan said.investigate each one by to root out problems that could prove detrimental to GE’s worldone.image.”With her deep understanding of GE’s business operations, Liyan has established solid relationships with colleagues in the ombudssystem, allowing her to learn more about GE’s compliance policy while reinforcing her belief in the importance of those policies in GE’sAs GE Oil & Gas During the interview, each of Sabrina’s carefully chosen wordsgrowth. She’s also learned that GE’s ombuds system provides a safe working environment for employees.broadens its business and responses showed her passion and love for her work. Wescope, acquisitions hope she will continue to be devoted to integrity and thankIn addition to dealing with employees' concerns, Liyan also needs to coordinate her own work. As a sales director whose job coversincrease in number. her for helping keep GE a safe place to work. We also hopedistributor management, pre-sale support, business training and business performance assessment, this double work load can proveTo accommodate GE employees continue to feel comfortable in reporting theirto be challenging, but as Liyan mentioned in the interview, she manages to make time to get the job done. As a mother, after her busythis expansion, Sabrina concerns through the ombuds program.day, she travels with her family or enjoys some peace and quiet at the library with her daughter. With a strong sense of responsibility,and her team pay specialLiyan will continue to promote GE’s integrity.attention on investigating and25 GE & ME GE & ME 26