Accessibility guide - V/Line
Accessibility guide - V/Line Accessibility guide - V/Line
Regional train and coach networkMilduraRobinvalePinnarooTo AdelaideTo AdelaideMt GambierNhillCastertonDimboolaHorshamPortlandOuyenHopetounHeywoodWarracknabealManangatangMurtoaKoroitPort FairySea LakeBirchipDonaldRupanyupMortlakePortCampbellPiangilTerangKerangWedderburnWARRNAMBOOLSWAN HILLSt ArnaudDerrinallumCamperdownColacBarhamPyramid MoamaDunollyCohunaGeelongDeniliquinBarmahCowesTocumwalGriffithNumurkahKyabramSheppartonStanhopeMELBOURNE(see inset)NathaliaHeathcoteMARYBOROUGHStawellCastlemaineSeymourAvocaTalbotWallanHalls Gap(Open 2013) Daylesford KynetonYeaARARATClunesLancefieldWoodendWhittleseaBeaufortGlenthompsonCreswick SunburyWendoureeMeltonBallaratHamiltonSkiptonBacchusRingwoodMarshApollo BayRochesterElmoreECHUCAWerribeeLorneBendigoLaraAngleseaFinleyMulwalaCobramYarrawongaMurchisonEastDandenongBenallaMansfieldCorowaWarragulRutherglenSpringhurstLang LangTraralgonAndersonWonthaggiCapeInverlochPatersonWangarattaKorumburraLeongathaALBURYBrightMt BullerMaffraSaleTo SydneyWodongaBeechworthYarramTo CanberraMt BeautyBAIRNSDALEOrbostLakes EntranceCann RiverTo CanberraTo Narooma &Batemans BayTO BENDIGOTO SEYMOURTO BALLARATWatergardensMeltonRockbankTO GEELONGSunburySunshineFootscrayNewportWerribeeMELBOURNE(Southern Cross Station)WallanMELBOURNEBroadmeadows METROEssendonNorth MelbourneFlinders StreetRichmondCaulfieldClaytonDandenongBerwickPakenhamTO GIPPSLAND2
IntroductionV/Line is Victoria’s largest regionaltransport operator, providingregional communities with railand coach services.Each week V/Line runs more than1400 train services across regionalVictoria. Passenger rail servicesoperate to:• Geelong (including South Geelongand Marshall) and Warrnambool.• Bacchus Marsh (including Melton),Ballarat (including Wendouree),Ararat and Maryborough.• Kyneton, Bendigo (includingEaglehawk), Swan Hill and Echuca.• Seymour, Albury and Shepparton.• Traralgon, Sale and Bairnsdale.There are also almost 600 coachservices each week that connect withthe rail network and serve regionalVictorian communities where trainsdon’t operate. Some coach servicesalso travel through to South Australia,New South Wales and the AustralianCapital Territory.V/Line is committed to makingits services accessible to allpeople wishing to travel, whetherindependently or with carers.We are working closely with theVictorian Government to improvethe accessibility of stations, trainsand coaches.While there has been steady progressin recent years, more improvementscan be made. We welcome feedbackand suggestions on how we cancontinue to improve accessibilityacross the V/Line network.If you have any questions orcomments, please contact V/LineCustomer Feedback on 1800 800 007(6 am-midnight daily) or speak toone of our Customer Service team atstations or during your journey. Youcan also email us from the website atvline.com.au/contactusThis guide is designed to help youplan your journey, board your train orcoach and reach your destination aseasily and comfortably as possible.3
- Page 1: Accessibility guide
- Page 5 and 6: Buying your ticketTickets for trave
- Page 7 and 8: CoachesAll coaches on regular V/Lin
- Page 9 and 10: On boardAll V/Line trains are wheel
- Page 11 and 12: Travellers Aid at Southern CrossSta
- Page 13 and 14: Our fleetOur 22 Z carriages have wi
- Page 15 and 16: After your journeyV/Line is committ
Regional train and coach networkMilduraRobinvalePinnarooTo AdelaideTo AdelaideMt GambierNhillCastertonDimboolaHorshamPortlandOuyenHopetounHeywoodWarracknabealManangatangMurtoaKoroitPort FairySea LakeBirchipDonaldRupanyupMortlakePortCampbellPiangilTerangKerangWedderburnWARRNAMBOOLSWAN HILLSt ArnaudDerrinallumCamperdownColacBarhamPyramid MoamaDunollyCohunaGeelongDeniliquinBarmahCowesTocumwalGriffithNumurkahKyabramSheppartonStanhopeMELBOURNE(see inset)NathaliaHeathcoteMARYBOROUGHStawellCastlemaineSeymourAvocaTalbotWallanHalls Gap(Open 2013) Daylesford KynetonYeaARARATClunesLancefieldWoodendWhittleseaBeaufortGlenthompsonCreswick SunburyWendoureeMeltonBallaratHamiltonSkiptonBacchusRingwoodMarshApollo BayRochesterElmoreECHUCAWerribeeLorneBendigoLaraAngleseaFinleyMulwalaCobramYarrawongaMurchisonEastDandenongBenallaMansfieldCorowaWarragulRutherglenSpringhurstLang LangTraralgonAndersonWonthaggiCapeInverlochPatersonWangarattaKorumburraLeongathaALBURYBrightMt BullerMaffraSaleTo SydneyWodongaBeechworthYarramTo CanberraMt BeautyBAIRNSDALEOrbostLakes EntranceCann RiverTo CanberraTo Narooma &Batemans BayTO BENDIGOTO SEYMOURTO BALLARATWatergardensMeltonRockbankTO GEELONGSunburySunshineFootscrayNewportWerribeeMELBOURNE(Southern Cross Station)WallanMELBOURNEBroadmeadows METROEssendonNorth MelbourneFlinders StreetRichmondCaulfieldClaytonDandenongBerwickPakenhamTO GIPPSLAND2
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