Listen Up - Social Welfare Portal

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listenup!Chapter 1 | 27Case Study“If you’re not living with your parents andyou’re 18 and on income support, youcan’t go to college because you’ll lose yourbenefits, unless it’s 16 hours a week and it’shard to find a course within those hours.You want to get a job but you get a deadendjob, so you want to go to college to geta better job, and they’re saying, ‘Well, wecan’t support you’. You have to think abouteverything you do. You want to come offthe benefits, but they don’t give you theopportunity… you panic that you’ll lose yourhouse and all your income if you try to gointo college or get a job…”Finally, young people wanted to be made moreaware of the support and information on offer froma range of services, so that they could access servicesat an earlier stage. It was felt that services had to becarefully targeted and focused, with a clear purpose,so that young people did not get confused andcould decide for themselves which service wouldmeet their specific needs.“Most of the time some services don’t even knowwhat they’re there for.”Young personYoung personThe young people interviewed understood andappreciated the fact that one service could notmeet all their needs, so they felt that ‘signposting’to help them know what other services mightmeet their needs, and helping them access thoseservices, were essential, as well as providingaccurate, up-to-date, friendly, and understandableinformation on a range of issues.“It is hard to know where to go… You don’t knowwhere to start or how to get help… There should bemore information out there.”Young person
listenup!28 | Chapter 1The Caterpillar ServiceBarnardo’s Marlborough Road Partnership, Cardiff
Page 1 and 2: listenup!Person-centred approaches
Page 3 and 4: listenup!02 | About the artworkAbou
Page 5: listenup!04 | AcknowledgementsAckno
Page 9 and 10: listenup!8 | Chapter 1Aberdeen Foye
Page 11 and 12: listenup!10 | Chapter 1Children and
Page 13 and 14: listenup!12 | Chapter 1of comprehen
Page 15 and 16: listenup!14 | Chapter 1Experience i
Page 17 and 18: listenup!16 | Chapter 2Project back
Page 19 and 20: listenup!18 | Chapter 2staff workin
Page 21 and 22: listenup!20 | Chapter 1Community Li
Page 23: listenup!22 | Chapter 3What young p
Page 26 and 27: listenup!Chapter 1 | 25A small hand
Page 30 and 31: listenup!Chapter 1 | 29The partners
Page 32 and 33: listenup!Chapter 4 | 3103 The organ
Page 34 and 35: listenup!Chapter 1 | 33choice5Deliv
Page 36 and 37: listenup!Chapter 5 | 35I’ve alway
Page 38 and 39: listenup!Chapter 5 | 37Support @ Th
Page 40 and 41: listenup!Chapter 5 | 39Each project
Page 42 and 43: listenup!Chapter 1 | 416successful
Page 44 and 45: listenup!Chapter 6 | 43Being social
Page 46 and 47: listenup!Chapter 6 | 45Groups are r
Page 48 and 49: listenup!Chapter 6 | 47“Young peo
Page 50 and 51: listenup!Chapter 1 | 497Providing s
Page 52 and 53: listenup!Chapter 7 | 51“… when
Page 54 and 55: listenup!Chapter 7 | 53The staff at
Page 56 and 57: listenup!Chapter 7 | 55The whole pr
Page 58 and 59: listenup!Chapter 1 | 57Young person
Page 60 and 61: listenup!Chapter 8 | 59also need to
Page 62 and 63: listenup!Chapter 8 | 61“Our advis
Page 64 and 65: listenup!Chapter 8 | 63Taking work
Page 66 and 67: listenup!Chapter 8 | 65“If young
Page 68 and 69: listenup!Chapter 8 | 67Case StudyTh
Page 70 and 71: listenup!Chapter 9 | 69Young people
Page 72 and 73: listenup!Chapter 9 | 71Value and im
Page 74 and 75: listenup!Chapter 10 | 73Making a di
Page 76 and 77: listenup!Chapter 10 | 75I wouldn’
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listenup!Chapter 11 | 77Key challen
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listenup!Chapter 11 | 79“Communit
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listenup!Chapter 11 | 81Showing wha
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listenup!Chapter 11 | 83Counselling
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listenup!Chapter 12 | 85Recommendat
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listenup!Appendix 2 | 87Appendix 2:
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listenup!Case Study 1 | 89Referrals
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listenup!Case Study 1 | 91Sorted No
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listenup!Case Study 2 | 93Recruitme
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listenup!Case Study 2 | 95Experienc
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listenup!Case Study 3 | 97Service c
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listenup!Case Study 3 | 99(Canning
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listenup!Case Study 4 | 101this ref
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listenup!Case Study 5 | 103Case Stu
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listenup!Case Study 5 | 105Support
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listenup!Case Study 6 | 107not tech
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listenup!Case Study 6 | 109The Mark
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listenup!Case Study 7 | 111Referred
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listenup!Case Study 7 | 113Streetwi
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listenup!Case Study 8 | 115Referral
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listenup!Case Study 8 | 117The Zone
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listenup!Bibliography | 119Mental H
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About the Mental Health FoundationF
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