Listen Up - Social Welfare Portal

listenup!Contents | 01ContentsAbout the art work 02‘Butterfly Soup’: A young person’s story 03Acknowledgements 04Terminology 05Foreword 06An introduction to the report 071. Children and young people’s mental health 092. Project background, aims, methodology and limitations 153. What young people want from services 214. The partner sites’ experience of what works 295. Delivering a successful service: Providing choice 336. Delivering a successful service: Providing accessible services 417. Delivering a successful service: Providing support at all stages 498. Young person participation 579. Young people’s experiences of service user participation 6810. Making a difference to young people’s lives 7211. Key challenges 7612. Recommendations 84Appendix 1: Wish list for services 86Appendix 2: Partner site case studies 87Bibliography 118