Title of the presentation - Acord

TheACORDFrameworkIn practiceSteven TuftenACORD Implementation ForumSydney, 15-16 Nov 2012

Represents an international network of strong brands withfirst class products, Allianz brings together the expertise ofspecialists in property and casualty insurance, lifeand health insurance, asset management and banking.• Services over 78 million customers in 70 countries• Among the top 30 of the world’s largest corporations based onrevenues• Among the largest insurers based on market cap• Insures the majority of the Global Fortune 500 companies• The world’s largest P&C insurer based on revenues• Among the top five in the life/health insurance business• The largest global assistance provider based on revenues• The worldwide leader in credit insurance• One of the world’s four largest active asset managersThe ACORD Framework in Practice© Copyright Allianz 16/11/2012• Has approximately 142,000 employees in over 70 differentmarkets.2

Allianz was named Large General Insurance Company of the Year2012 at the Australian and New Zealand Institute of Insurance andFinance (ANZIIF) Australian Insurance Industry Awards. (Also won in2011 and 2009).Allianz was recognised as an Employer of Choice for Women 2012by the Equal Opportunity for Women Agency (EOWA) for the fourthyear in a row.Quick Facts•Gross Written Premium: $3.4 billion•Net Operating Profit: $277 million (after tax)•Combined Operating Ratio: 97.6%•Investment assets: $6.1 billion•Delivers personal, life, CTP, commercial and workers' compensation insurance•Operates throughout Australia and New Zealand•One of Australia’s largest general insurers (No.4)•Over two million policy holders•Leading Workers’ Compensation insurer•Specialist subsidiaries Allianz Life, Club Marine, Hunter Premium Funding,Allianz Finance, Allianz Marine & Transit, Global Transport (Heavy Transport),Agricola (Crop and Forestry), Primacy (Crop), and Ken Tame & Associates PtyLtd (caravan and campervan insurance)•Australia’s largest pleasurecraft insurer through Club Marine•Provides cover to approximately one in five Australian employees•Employs over 3,600 employeesThe ACORD Framework in Practice© Copyright Allianz 16/11/20123

eforethe frameworkchanging the waywe design andbuildThe ACORD Framework in Practice4

ConceptDetailed DesignBuildpreframeworkBusinessDataModelderivesJava Message ObjectModel/s Schema/srealised inJARunalignedConceptual -LogicalDataModelgenerates,mapped toPhysicalJavaDataModel/sObject Model/srealised inDDLunalignedServiceDesignmapped toMessageSchema/srealised inXMLunalignedACORD ACORD Messaging MessagingStandards Standardsharvest, implementmap andtransform toAALEAImodelThe ACORD Framework in Practice© Copyright Allianz 16/11/2012harvest5

painpointsCommonVocabularyBasePremium= TransactionPremium= Net ?+Which ACORDstandardto useinternally?MappingcomplexityAMLPCSThe ACORD Framework in Practice© Copyright Allianz 16/11/20126

complexityThe ACORD Framework in Practice© Copyright Allianz 16/11/20127

thedisconnectACORDInformationModelAAL Information& Data ModelsACORD AMLAustraliaAALApplicationServices& MessagesAlignmentAALACORDAlignmentACORDBusinessGlossaryThe ACORD Framework in Practice© Copyright Allianz 16/11/2012AAL EAI ModelOther ACORDMessagingStandards(PCS, LIF, etc)8

onemodelAAL Information& Data ModelsAALApplicationServices& MessagesAlignmentAALAALInformationModelAALMessagingModelACORDInformationModelACORDAlignmentACORD AMLAustraliaACORDBusinessGlossaryThe ACORD Framework in Practice© Copyright Allianz 16/11/2012AAL DataModelsOther ACORDMessagingStandards(PCS, LIF, etc)9

desired endstateServiceDesignmapped tomaximise alignment to ACORD IM, AML & PCSAALInformationModelmapped toAALMessagingModelgenerate,harmoniseAALDataModelmapped toLogicalDataModelupdategenerates, mapped toalternate path to generateharvestgenerates, mapped toMessageSchema/sJavaJavaObjectObjectModel/sModel/sPhysicalPhysicalDataDataModel/sModelrealised inrealised inrealised inXMLJARDDLThe ACORD Framework in Practice© Copyright Allianz 16/11/2012ConceptDetailed DesignBuild10

starting thejourneya solid foundation plusincremental projectimprovementsThe ACORD Framework in Practice11

programobjectivesCreate a cost effective and fit for purpose Allianz InformationModel * derived from ACORD standards and frameworks as anenabler for...• Short Term• improved service definition• improved message design• Medium to Longer Term• application object model persistance and mapping• improved alignment to physical data modelsThe ACORD Framework in Practice© Copyright Allianz 16/11/201212

creatingtheAAL IMACORDACORD AMLACORDInformation ModelACORD PCS 1.8AALMessagingModelAALInformationModelProduction SystemsPolicyManagementFront Ends –Direct andIntermediatedEAIReferenceDataStrategicInformationModelsIn-FlightProjectsThe ACORD Framework in Practice© Copyright Allianz 16/11/201213

creatingtheAAL IMbusiness definitionsfor new conceptsremove non-relevant packagesand elementsadd AAL aliases asmetadata to each elementand packageACORDInformationModel 2.2add new subtypes andattributes for AALspecific extensionsadd new elementsand codes for AALspecific conceptsAALInformationModel -Releaseversion 0 (baseline)review, socialise andpublishThe ACORD Framework in Practice© Copyright Allianz 16/11/201214

The ACORD Framework in Practice15

designartifacts &toolsACORDInformation•ACORD Business Glossary•ACORD Information ModelIntegration•ACORD Capability Model•ACORD AML•ACORD PCSDesignArchitectureAALProjectModelsAALEnterpriseModelsThe ACORD Framework in Practice© Copyright Allianz 16/11/2012SparxSystemsEnterprise Architect•AAL Information ModelSparxSystems Enterprise Architect•AAL Data ModelIBM InfoSphere Data Architect•Project Business Data Model•Project Conceptual Data ModelSparxSystems Enterprise Architect•Project Logical Data Model•Project Physical Data ModelIBM InfoSphere Data ArchitectAAL Data DictionarySparxSystems EnterpriseArchitect•AAL Messaging ModelAltova XMLSpy•AAL ServicesAAL Service Catalog•Project Services•Project MessagesSparxSystems Enterprise ArchitectAltova XMLSpyLegendDesign Tools shown inhighlighted block16

How will how the willAAL IMit bebeused?used goingforward?1. generation of first cut ProjectData Models2. generation of first cut XMLSchema3. ensure common naming andrelational alignment betweenproject artifactsThe ACORD Framework in Practice© Copyright Allianz 16/11/201217

leadingthe waytransitioningto businessas usualThe ACORD Framework in Practice18

the workinggrouplink plannedto implementedchangesmanageworking groupcommunicationsWorking Groupgenerate newAAL IM andMM schemasreview andharmoniseCheck-inAAL ModelAAL ModelSchemaSchemaACORDUpdatesThe ACORD Framework in Practice19

who are theworkinggroup ?Working GroupMark Kyte, Integration ArchitectCraig Paddon, Integration Development Team LeadGary Thomas, Integration Services Team LeadSteven Tuften, Data ArchitectThe ACORD Framework in Practice© Copyright Allianz 16/11/201220

collaborationThe ACORD Framework in Practice21

trackingissuesThe ACORD Framework in Practice22

managingchangeThe ACORD Framework in Practice© Copyright Allianz 16/11/201223

progressand challengessuccesses andlessonslearntThe ACORD Framework in Practice24

thebalancingactProjectDrivers• project deadlines• AAL best practice• gap in Rules expertise• tool integration& publishing• legacy mappingAAL-ACORDdeliverablesACORDConcepts• mostly ok but some renamingeg. Insurance Agreement Policy ,CoverageDeductible CoverExcess• ambiguousterms• getting it rightAALTerminologyAlignment• Naming (always)• structures forFit for purpose• Relational (always)messaging & rulesThe ACORD Framework in Practice© Copyright Allianz 16/11/2012• Structural (it depends)• legacy alignment25

progressPilot Project 1Pilot Project 2AAL IM and MMv1.0BAU• Internal Integration• Test Product Portfolio• focused on coreconcepts andaligning AAL andACORDterminology• External Integration• Test Product Portfolio• focus on“alignment”between modelsand artifacts• additional subjectareas• focus on managingchange and keepingMM and IM in synch• new products &domains refinedproject by project• ongoing focus on ITcommunication,engagement andalignmentThe ACORD Framework in Practice© Copyright Allianz 16/11/2012• look at feeding backimprovements intoACORD IM and AML 26

keychallengesWhat do wemean byalignment?How do weincorporateACORDchanges?What do wecall thisthingcalled....?How do weincorporatetraceability?The ACORD Framework in Practice© Copyright Allianz 16/11/201227

questions ?The ACORD Framework in Practice© Copyright Allianz 16/11/201228

want totalkfurther?Steven TuftenData ArchitectAllianz Australia Insurance Ltd2 Market Street, Sydney NSW 2000Ph: +61 2 8258 5233Mobile: +61 0412 341 402Email: steven.tuften@allianz.com.auThe ACORD Framework in Practice© Copyright Allianz 16/11/201229