FAQ – THE MILLEMIGLIA e-COUPON PROMOTION ... - Alitalia

3. Can I request a full refund for a ticket purchased using a MilleMiglia e-Coupon?If the purchased fare allows for a full refund on the ticket, this can be done by contacting ourCustomer Center. In this case, you will be charged a penalty of € 55 for the operation and will besent a new MilleMiglia e-Coupon of the same value to replace the original. The new e-Coupon willbe valid for purchasing additional Alitalia tickets up until and no later than December 31 st 2013.The miles used to request MilleMiglia e-Coupons will not be refunded under any circumstances.4. If Alitalia cancels my flight and I am unable to depart, will I be reimbursed for the value of theMilleMiglia e-Coupon?You will be issued and sent a new MilleMiglia e-Coupon of equal value or for the value of theunused portion. The MilleMiglia e-Coupon issued to replace the original will be valid forpurchasing Alitalia tickets up until and no later than December 31 st 2013.SECTION 4 – EARNING MILES WITH MILLEMIGLIA e-COUPONS1. Can I earn miles on tickets purchased using MilleMiglia e-Coupons?Yes, the miles earned will correspond to those foreseen by the MilleMiglia Program rules andregulations.