Maintenance - Introduction to Lean Visual ... - Highways Agency

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Lean Visual ManagementCreating the right environmentLean Visual Management is based around communication, with teams workingtogether to achieve clear shared goals. Subsequently, Lean Visual Managementworks best when:■ A collaborative form of contract exists that promotes improvement■ Leadership encourages and demonstrates working together■ Incentives are focused on improving the overall outcome■ Goals and the criteria for success are clearly defined■ A lean practitioner facilitates improvement■ All stakeholders contribute and are engaged in participation■ Teams are willing to positively embrace transparency■ Teams are prepared to be constructively honest yet direct with each other■ There is a commitment by all to learn■ A designated area is available to facilitate teams coming together■ Good facilitation skills are available to keep meetings concise and focused■ There is a willingness to jump in and learn by participationPage 3Any printed copy of this document is considered uncontrolled. Controlled documents are maintainedelectronically and can be found on the Highways Agency’s PartnerNET at www.ha-partnernet.org.uk
Lean Visual ManagementWhat is Lean Visual Management?Lean Visual Management is about communication and enabling teams to deliverperformance improvement over time. It involves doing three things:■ Using Primary Visual Displays (see Appendix B of this guidance note)■ Having Stand-up Meetings■ Seeking continuous Performance Improvement; by measuring, monitoring and■reviewing team performanceTogether, these three actions provide a foundation upon which teams can begin tocontinuously improve.Figure 1 Lean Visual ManagementStand-upMeetingsPerformanceImprovementVisualDisplaysPage 4Any printed copy of this document is considered uncontrolled. Controlled documents are maintainedelectronically and can be found on the Highways Agency’s PartnerNET at www.ha-partnernet.org.uk
Page 1 and 2: Safe roads, Reliable journeys, Info
Page 3 and 4: ContentsAbout this Guidance NoteWha
Page 5: What’s in it for You?The benefits
Page 10 and 11: Visual DisplaysContentYour Visual D
Page 12 and 13: Visual DisplaysExamplesExamples of
Page 14 and 15: Performance ImprovementConcern, Cau
Page 16 and 17: Performance ImprovementThe Four Fol
Page 18 and 19: Performance ImprovementBefore movin
Page 20 and 21: Stand-up MeetingsMore than a notice
Page 22 and 23: Stand-up MeetingsVisual Displays ar
Page 24 and 25: Stand-up MeetingsStand-up Meetings
Page 26 and 27: Implementing Lean Visual Management
Page 28 and 29: Enhancing Lean Visual ManagementWhi
Page 30 and 31: AppendicesAppendix A: Example Conce
Page 32: © Crown copyright 2010. You may re

Maintenance - Introduction to Lean Visual ... - Highways Agency

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