Maintenance - Introduction to Lean Visual ... - Highways Agency

Performance ImprovementThe recording of implementation results should be aimed at answering thefollowing questions:■ Was the suggestion successful? If not, why not?■ What was the result of implementing the suggestion? Did performance■ increase? If so, by how much?■ Did performance increase in areas other than those expected? Why?■ Were there any lessons learnt? If so, what were they and how are they being■ communicated?Key pointsImprovement Suggestion Systems:■ Form part of a team’s Visual Display■ Are discussed at daily Stand-up Meetings■ Are driven by team performance measures and suggestions focused on■ raising areas of underachievement■ Focus on solutions that can be implemented by the teamPage 16Any printed copy of this document is considered uncontrolled. Controlled documents are maintainedelectronically and can be found on the Highways Agency’s PartnerNET at www.ha-partnernet.org.uk