D. DIVERSITY, RECRUITMENT, AND RETENTIONThe following questions are about recruitment and retention <strong>of</strong> your staff, contractors, andpartnership members. Because personnel policies are sometimes sensitive issues, it isemphasized that none <strong>of</strong> the information you provide will ever identify individual agencies thatparticipate in the study. Anonymity is assured.1. Does your agency have a staffing diversity plan that addresses recruitment and retention <strong>of</strong> staff,contractors, and/or partnership members who reflect the diversity <strong>of</strong> your clients?~ Yes ! go to 2~ No ! go to 3~ Don’t know ! go to 32. Which <strong>of</strong> the following applies to your staffing diversity plan?MARK ALL THAT APPLY~Covers executive level administrators and managers~ Covers other employed staff~ Covers contractors~ Covers partnership members~ Don’t know~ None <strong>of</strong> the above3. In which <strong>of</strong> the following ways does your agency support or encourage the development <strong>of</strong> a diversestaff, contractor pool, and/or partnership membership?MARK ALL THAT APPLY~ Provides financial incentives (e.g., to obtain additional non-English languages or diversitytraining)~ Offers recruitment incentives (e.g., finder’s fees)~ Maintains or regularly uses a regional or national recruiting network or information system~ Provides enhanced benefits packages~ Other, please specify _______________________________________~ Don’t know~ None <strong>of</strong> the aboveCOSMOS Corporation, December 2003 15
4. Which <strong>of</strong> the following strategies does your agency utilize to recruit staff, contractors, and/orpartnership members that reflect the racial, ethnic, and linguistic diversity <strong>of</strong> your clients?MARK ALL THAT APPLY~ Agency newsletter or publication~ Major regional newspaper~ Community/neighborhood newspapers or publications~ Local bulletin postings (e.g., community centers and other sites)~ Local radio outlets or television broadcasts~ National employment database~ Web sites~ Contact leaders and liaisons involved with community health issues and networks (i.e., consumergroups, advocacy groups, local health <strong>of</strong>ficials)~ Other, please specify _______________________________________~ Don’t know~ None <strong>of</strong> the above5. Which <strong>of</strong> the following practices apply to your agency’s recruitment efforts (for staff, contractors,and/or partnership members) to address clients’ needs for culturally and linguistically appropriateservices?MARK ALL THAT APPLY~ Document non-English language skills~ Identify non-English language skills as preferred or required in recruitment announcements~ Hire, contract with, or partner with, candidates with non-English language skills when otherqualifications are comparable~ Identify diversity training and experience as preferred or required~ Hire, contract with, or partner with, candidates with diversity training or experience when otherqualifications are comparable~ Appoint a selection committee trained in cultural competence~ Offer “sign up” bonuses paid directly to new employees, contractors, or partners with skills ortraining related to providing culturally and linguistically appropriate services~ Other, please specify _______________________________________~ Don’t know~ None <strong>of</strong> the aboveThe last two questions are about diverse clinical practices that may be encouraged by youragency.6. In which <strong>of</strong> the following ways does your agency encourage its (employed, contracted, orpartnership) providers to integrate alternative and complementary treatments regarding patient care?MARK ALL THAT APPLY~ Promotes consideration <strong>of</strong> cultural differences and preferences when developing treatments~ Promotes consultation with family members, as appropriate, when diagnosing or developingtreatment for the patient~ Promotes collaboration with local culturally-specific healers about patient care or treatment~ Don’t know~ None <strong>of</strong> the aboveCOSMOS Corporation, December 2003 16
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Developing a Self-Assessment Toolfo
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ContentsChaptersPage1. Introduction
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Chapter 1Introduction
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While many LPHAs currently provide
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LPHAs include: adult and child immu
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Professions Education Partnership A
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Chapter 2Methodology for Developing
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Public Health Practice Program Offi
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assess their own beliefs and have k
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communicate with, and clearly under
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2.1.6 Identifying Key Components of
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Given these persistent disparities
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(Exhibit 2-2, Continued)DOMAIN / KE
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limited to the actual clinical enco
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Chapter 3Project Results and Recomm
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local board of health. PEP and PAG
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numerous promising CLAS practices a
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References
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