Developing a Self-Assessment Toolfor Culturally - Office of Minority ...

2. Does your agency conduct periodic assessments of the needs of employed staff, contractors, and/orpartnership members to better serve culturally and linguistically diverse clients?~ Yes ! go to 2a~ No ! go to Section B on p.3~ Don’t know ! go to Section B on p.32a. How often are these needs assessments conducted?~ Annually~ Every two years~ Less regularly~ Within the last 2 years~ Other, please specify _______________________________________~ Don’t know2b. Which of the following are involved in these needs assessments (regardless if categoriesrepresent staff, contractors, or partnership members)?MARK ALL THAT APPLY~ Executive level administrators~ Supervisors and program managers~ Client services staff~ Physicians~ Dentists~ Physician assistants and nurse practitioners~ Nursing professionals~ Pharmacy, lab, and X-ray staff~ Allied or associated health professionals~ Information specialists~ Front line personnel (e.g., appointment clerks, receptionists, secretaries)~ Interpreters~ Accounts/billing staff~ Other, please specify _______________________________________~ Don’t know~ None of the above2c. How is the needs assessment information communicated to your employed staff, contractors,and/or partnership members?MARK ALL THAT APPLY~ Initial orientation (employment, contract, membership)~ Annual report or publication~ Other agency publications~ Periodic workshops~ Regular meetings~ Other, please specify _______________________________________~ Don’t know~ None of the aboveCOSMOS Corporation, December 2003 3