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Developing a Self-Assessment Toolfor Culturally - Office of Minority ...

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9. Does your agency have a written policy governing language translation <strong>of</strong> written information for yourclients?~ Yes ! to 9a~ No, a written policy is in the planning phase ! go to 9b~ No ! go to 9b~ Don’t know ! go to 10~ Declined ! go to 109a. Which <strong>of</strong> the following describes your agency’s policies governing language translation?MARK ALL THAT APPLY~ A State policy~ A local policy~ A policy within your local health agency~ Exists to promote translation <strong>of</strong> materials to meet clients’ needs~ The policy establishes a method for identifying the need for translated materials(e.g., a minimum threshhold <strong>of</strong> population for translation <strong>of</strong> materials)~ The policy ensures that commonly used materials (e.g., vital documents such asin-take and consent forms) are translated~ The policy establishes an organizational entity with programmatic responsibilityfor translation <strong>of</strong> materials~ The policy provides notification <strong>of</strong> translated materials to clients~ Other, please specify _____________________________________________~ Don’t know~ Declined9b. Which <strong>of</strong> the following describes the reasons why your agency does not currently have a policygoverning translation?MARK ALL THAT APPLY~ Your clients are not very culturally or linguistically diverse~ The population in your service area is not very culturally or linguistically diverse~ These programs are too costly in comparison to their benefits~ It is difficult to make staff time available for planning, assessment, or training~ Other, please specify _____________________________________________~ Don’t know~ DeclinedCOSMOS Corporation, December 2003 7

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