Raymond, N.R., and G. D’Eramo-Melkus, “Non-Insulin-Dependent Diabetes and Obesityin the Black and Hispanic Population: <strong>Culturally</strong> Sensitive Management,” DiabetesEducator, July-August 1993, 19(4).Redican, K., “Pr<strong>of</strong>essional Preparation in Cultural Awareness and Sensitivity in HealthEducation: A National Survey,” Journal <strong>of</strong> Health Education, July-August, 1994,25(4).Redmond, S.P., “Residential Treatment for Drug Exposed Mothers and Their Infants:Implications for <strong>Culturally</strong> Sensitive Service Delivery,” Conference: Society for theStudy <strong>of</strong> Social Problems (SSSP), 1990.Roberts, Richard N., G. Barclay-McLaughlin, J. Cleveland, W. Colston, R. Malach, L.Mulvey, G., Rodriguez, T. Thomas, and D. Ynoemitsu, <strong>Developing</strong> <strong>Culturally</strong>Competent Programs for Families <strong>of</strong> Children With Special Needs, GeorgetownUniversity Child Development Center, Washington, DC, 1990.Saint-Germain, M., and A. Longman, “Resignation and Resourcefulness: Older HispanicWomen’s Responses to Breast Cancer,” in Barbara Bair and Susan E. Cayleff (eds.),Wings <strong>of</strong> Gauze: Women <strong>of</strong> Color and the Experience <strong>of</strong> Health and Illness, WayneState University Press, Detroit, MI, 1993.Smedley, Brian D., Stith Adrienne Y., and Alan R. Nelson, eds., Unequal Treatment:Confronting Racial and Ethnic Disparities in Health Care, National Academies Press,Washington, DC, 2002.Smith, D.B., “Addressing Racial Inequities in Health Care: Civil Rights Monitoring andReport Cards,” Journal <strong>of</strong> Health Politics, Policy, and the Law, 1998, 23:75-105.Smith, S., and Gonzalez, V., “All Health Plans Need <strong>Culturally</strong> and LinguisticallyAppropriate Materials,” Health Plans, 2000; 41:3-45.Texas Department <strong>of</strong> Health, “Is Poison In Your Medicine?” 1998a.Texas Department <strong>of</strong> Health, Centers for <strong>Minority</strong> Health Initiatives and CulturalCompetency, “Cultural Competency Checklist,” 1998b.Tirado, M.D., Tools for Monitoring Cultural Competence in Health Care, Latino Coalitionfor a Healthy California, January 31, 1996.Todd, Knox H., N. Samaroo, and J.R. H<strong>of</strong>fman, “Ethnicity as a Risk Factor for InadequateEmergency Department Analgesia,” Journal <strong>of</strong> the American Medical Association,1993, 269(12):1537-9.COSMOS Corporation, December 2003 R-9
U.S. Bureau <strong>of</strong> the Census, “Census 2000 Summary File 3,” 2000.U.S. Bureau <strong>of</strong> the Census, “Overview <strong>of</strong> Race and Hispanic Origin,” Census 2000 Brief,March 2001.U.S. Conference <strong>of</strong> Local Health <strong>Office</strong>rs, “Coping with Linguistic and CulturalDifferences: Challenges to Local Health Departments,” Washington, DC, 1993.Villarruel, Antonia M., C.J. Portillo, and P. Kane, “Communicating with Limited EnglishPr<strong>of</strong>iciency Persons: Implications for Nursing Practice,” Nursing Outlook, 1999,47(6).Washington State Department <strong>of</strong> Health, Multicultural Work Group, Building CulturalCompetence: A Blueprint for Action, 1995.Woloshin, Steven, N.A. Bickell, L.M. Schwartz, F. Gany, and H.G. Welch, “LanguageBarriers in Medicine in the United States,” Journal <strong>of</strong> the American MedicalAssociation, March 1, 1995, 273(9):724-728.COSMOS Corporation, December 2003 R-10
- Page 1 and 2: Developing a Self-Assessment Toolfo
- Page 3 and 4: ContentsChaptersPage1. Introduction
- Page 5 and 6: Chapter 1Introduction
- Page 7 and 8: While many LPHAs currently provide
- Page 9 and 10: LPHAs include: adult and child immu
- Page 11 and 12: Professions Education Partnership A
- Page 13 and 14: Chapter 2Methodology for Developing
- Page 15 and 16: Public Health Practice Program Offi
- Page 17 and 18: assess their own beliefs and have k
- Page 19 and 20: communicate with, and clearly under
- Page 21 and 22: 2.1.6 Identifying Key Components of
- Page 23 and 24: Given these persistent disparities
- Page 25 and 26: (Exhibit 2-2, Continued)DOMAIN / KE
- Page 27 and 28: limited to the actual clinical enco
- Page 29 and 30: Chapter 3Project Results and Recomm
- Page 31 and 32: local board of health. PEP and PAG
- Page 33 and 34: numerous promising CLAS practices a
- Page 35 and 36: References
- Page 37 and 38: Becker, M.H., and L.A. Maiman, “S
- Page 39 and 40: Frye, B., “Health Care Decision M
- Page 41 and 42: Marin, G., “Defining Culturally A
- Page 43: Perkins, Jane, “Overcoming Langua
- Page 47 and 48: Appendix AMembership Lists of the P
- Page 49 and 50: Appendix A-1Developing a Self-Asses
- Page 51 and 52: Appendix A-2Developing a Self-Asses
- Page 53 and 54: Appendix B-1Overview of Eight CLAS
- Page 55 and 56: Domain 3: Culturally Inclusive Heal
- Page 57 and 58: understanding of diversity issues i
- Page 59 and 60: Appendix B-2Conceptual Framework fo
- Page 61 and 62: Appendix CLPHA Director or Designee
- Page 63 and 64: Pre-Interview Script for LPHA Direc
- Page 65 and 66: 3b. Which of the following are refl
- Page 67 and 68: 6. Does your agency have a formal p
- Page 69 and 70: 10. Which of the following describe
- Page 71 and 72: Post-Interview Script for LPHA Dire
- Page 73 and 74: Appendix DStaffing Questionnaire
- Page 75 and 76: A. QUALITY MONITORING AND IMPROVEME
- Page 77 and 78: B. MANAGEMENT INFORMATION SYSTEMS (
- Page 79 and 80: 7. Please indicate, if you know, th
- Page 81 and 82: 1c. Please indicate for which categ
- Page 83 and 84: 6. Please indicate for which catego
- Page 85 and 86: 10. Which of the following topical
- Page 87 and 88: 17. Which of the following benefits
- Page 89 and 90: 4. Which of the following strategie
- Page 91 and 92: Appendix EClient Services Questionn
- Page 93 and 94: A. QUALITY MONITORING AND IMPROVEME
- Page 95 and 96:
6b.Which of the following community
- Page 97 and 98:
3. Please report or estimate what p
- Page 99 and 100:
3. Which of the following practices
- Page 101 and 102:
Oral Interpretation Services10. Whi
- Page 103 and 104:
16. At which of the following key e
- Page 105 and 106:
3. Which of the following kinds of
- Page 107 and 108:
Appendix FPilot Test Response Form
- Page 109 and 110:
RESPONDENT EVALUATIONOF THE QUESTIO
- Page 111 and 112:
Appendix GCLAS in MCOs Study Data C
- Page 113 and 114:
position, as titles will likely var
- Page 115 and 116:
complex and uncertain at the time t
- Page 117 and 118:
1. Incorporate a confirmation pre-c
- Page 119 and 120:
Exhibit 2DATA COLLECTION PROCESSSen