Developing a Self-Assessment Toolfor Culturally - Office of Minority ...

More documents

Recommendations

Info

REFERENCESAdams, Diane L., ed., Health Issues for Women of Color: A Cultural DiversityPerspective, Sage Publications, Thousand Oaks, CA, 1995.Ahn, H.N., and N. Gilbert, “Cultural Diversity and Sexual Abuse Prevention,” The SocialService Review, September 1992, 66(3).Anderson, L.M., S.C. Scrimshaw, M.T. Fullilove, J.E. Fielding, and J. Normand,“Culturally Competent Healthcare Systems: A Systematic Review,” AmericanJournal of Preventive Medicine, 2003, 24(3S).Andrulis, D., “Toward a More Culturally Competent System of Care: Implications forFederal Policy, Managed Care Provider and Communities,” National Health PolicyForum Meeting: Cross Cultural Competency in a Managed Care Environment,September 12, 1997.Arizona Center for Minority Health Service, Arizona Department of Health ServicesCultural Competence Needs Assessment, 1996.Association of Asian Pacific Community Health Organizations, Development of Modelsand Standards for Bilingual/Bicultural Health Care Services for Asian and PacificIslander Americans: The Language Access Project, August 1996a.Association of Asian Pacific Community Health Organizations, State Medicaid ManagedCare: Requirements for Linguistically Appropriate Health Care, 1996b.Association of Schools of Public Health, “The Population Approach to Public Health,”1990.Association of State and Territorial Health Officials, “ASTHO Bilingual Initiative, StateHealth Agency Strategies to Develop Linguistically Relevant Public Health Systems,”Washington, DC, 1992.Asian and Pacific Islander American Task Force, Cultural Competence Guidelines inManaged Care Mental Health Services for Asian and Pacific Islander Populations,June 1997.Bach, Peter B., Laura D. Cramer, Joan L. Warren, and Colin B. Begg, “Racial Differencesin the Treatment of Early-Stage Lung Cancer,” New England Journal of Medicine,1999, 341:1198-1205.COSMOS Corporation, December 2003 R-1
Becker, M.H., and L.A. Maiman, “Strategies for Enhancing Patient Compliance,” Journalof Community Health, 1980, 6(2):113-135.Brach, C., and I. Fraser, “Can Cultural Competency Reduce Racial and Ethnic HealthDisparities? A Review and Conceptual Model,” Managed Care Research andReview, 2000, 57(Supplement 1):181-217.Brown, E. Richard, Robert Wyn, and Stephanie Teleki, “Disparities in Health Insuranceand Access to Care for Residents Across U.S. Cities,” The Commonwealth Fund,August 2000.Brown, Gina M., “Maternal Mortality: Clinical Implications of International Perspectives,”Journal of American Medical Women’s Association, Fall 2001, 56(4):191-192.California Department of Health Services, Cultural and Linguistic Requirements Subgroup,“Recommended Standards for the Medi-Cal Managed Care Program,” December 7,1993.Campinha-Bacote, J., “The Process of Cultural Competence,” Transcultural C.A.R.E.Associates in: Building Cultural Competence: A Blueprint for Action, NationalMaternal and Child Heath Resource Center on Cultural Competency, State ofWashington Department of Health, September 1995.Clermont R., J. Samter, and A. Fisher, “A Celebration of Cultures in a Long-Term CareFacility: A Day of Cultural Awareness May Help Staff and Residents Forge StrongerRelationships Through Greater Understanding,” Geriatric Nursing, September-October 1993, 14(5).Cohen, Elena, and Tawara Goode, “Rationale for Cultural Competence,” Policy Brief 1,National Center for Cultural Competence, Winter 1999.Collins, Karen Scott, Dora L. Hughes, Michelle M. Doty, Brett L. Ives, Jennifer N.Edwards, and Katie Tenney, “Diverse Communities, Common Concerns: AssessingHealth Care Quality for Minority Americans,” The Commonwealth Fund, March2002.The Commonwealth Fund, “Bettering the Health of Minority Americans,” June 1996.The Commonwealth Fund, “A Comparative Survey of Minority Health: Minority HealthCare Survey Highlights,” 1994.COSMOS Corporation, December 2003 R-2
Page 1 and 2: Developing a Self-Assessment Toolfo
Page 3 and 4: ContentsChaptersPage1. Introduction
Page 5 and 6: Chapter 1Introduction
Page 7 and 8: While many LPHAs currently provide
Page 9 and 10: LPHAs include: adult and child immu
Page 11 and 12: Professions Education Partnership A
Page 13 and 14: Chapter 2Methodology for Developing
Page 15 and 16: Public Health Practice Program Offi
Page 17 and 18: assess their own beliefs and have k
Page 19 and 20: communicate with, and clearly under
Page 21 and 22: 2.1.6 Identifying Key Components of
Page 23 and 24: Given these persistent disparities
Page 25 and 26: (Exhibit 2-2, Continued)DOMAIN / KE
Page 27 and 28: limited to the actual clinical enco
Page 29 and 30: Chapter 3Project Results and Recomm
Page 31 and 32: local board of health. PEP and PAG
Page 33 and 34: numerous promising CLAS practices a
Page 35: References
Page 39 and 40: Frye, B., “Health Care Decision M
Page 41 and 42: Marin, G., “Defining Culturally A
Page 43 and 44: Perkins, Jane, “Overcoming Langua
Page 45 and 46: U.S. Bureau of the Census, “Censu
Page 47 and 48: Appendix AMembership Lists of the P
Page 49 and 50: Appendix A-1Developing a Self-Asses
Page 51 and 52: Appendix A-2Developing a Self-Asses
Page 53 and 54: Appendix B-1Overview of Eight CLAS
Page 55 and 56: Domain 3: Culturally Inclusive Heal
Page 57 and 58: understanding of diversity issues i
Page 59 and 60: Appendix B-2Conceptual Framework fo
Page 61 and 62: Appendix CLPHA Director or Designee
Page 63 and 64: Pre-Interview Script for LPHA Direc
Page 65 and 66: 3b. Which of the following are refl
Page 67 and 68: 6. Does your agency have a formal p
Page 69 and 70: 10. Which of the following describe
Page 71 and 72: Post-Interview Script for LPHA Dire
Page 73 and 74: Appendix DStaffing Questionnaire
Page 75 and 76: A. QUALITY MONITORING AND IMPROVEME
Page 77 and 78: B. MANAGEMENT INFORMATION SYSTEMS (
Page 79 and 80: 7. Please indicate, if you know, th
Page 81 and 82: 1c. Please indicate for which categ
Page 83 and 84: 6. Please indicate for which catego
Page 85 and 86: 10. Which of the following topical
Page 87 and 88:
17. Which of the following benefits
Page 89 and 90:
4. Which of the following strategie
Page 91 and 92:
Appendix EClient Services Questionn
Page 93 and 94:
A. QUALITY MONITORING AND IMPROVEME
Page 95 and 96:
6b.Which of the following community
Page 97 and 98:
3. Please report or estimate what p
Page 99 and 100:
3. Which of the following practices
Page 101 and 102:
Oral Interpretation Services10. Whi
Page 103 and 104:
16. At which of the following key e
Page 105 and 106:
3. Which of the following kinds of
Page 107 and 108:
Appendix FPilot Test Response Form
Page 109 and 110:
RESPONDENT EVALUATIONOF THE QUESTIO
Page 111 and 112:
Appendix GCLAS in MCOs Study Data C
Page 113 and 114:
position, as titles will likely var
Page 115 and 116:
complex and uncertain at the time t
Page 117 and 118:
1. Incorporate a confirmation pre-c
Page 119 and 120:
Exhibit 2DATA COLLECTION PROCESSSen
show all

Developing a Self-Assessment Toolfor Culturally - Office of Minority ...

Create successful ePaper yourself

Delete template?

Save as template?