ADMINISTRATIVE PLAN - San Antonio Housing Authority

Failed Verification Report Error MessagesExplanationError MessageCorrective ActionDescription1 – SSN is not in fileHUD-50058.or* The input SSN wasnot verifiedIf the numbers do not match,make the necessarycorrection on line 3n of formHUD-50058.8 Verification failed -SSN not found in SSArecordsXXXXXXXXX9 Verification failed -Surname matched, butdate of birth did notmatch with SSArecordsMM/DD/YYYYThe tenant SSN recorded online 3n of the form HUD-50058 is not a valid numberissued by SSA. However, theSSN reflected in SSA recordsis listed at the end of the errormessage.The date of birth recorded online 3e of the form HUD-50058 is incorrect. However,the DOB reflected in SSArecords is listed at the end ofFor continued SSN failures,notify HUD OIG or otherlaw enforcement agency.Update line 3n of formHUD-50058 with the SSAprovidedSSN.Update line 3e of formHUD-50058 with the SSAprovidedDOB.the error message.Note: If the SSA’s records are wrong, only the tenant can request SSA to correct his/herrecord, by completing and submitting form SS-5 Application for a SocialSecurity Card to the local SSA office.Page 17- 14 Revised/Approved 04/08/10 (Eff: 07/01/10)