ADMINISTRATIVE PLAN - San Antonio Housing Authority

Failed Verification Report Error MessagesExplanationError MessageCorrective ActionDescription4 Verification failed -Date of birth matched,but surname did notmatch with SSArecordsorThe surname recorded on line3b of the form HUD-50058 isnot the same surname reflectedin SSA’s records.Ask the tenant to providedocumentation (SSN card,birth certificate, state issuedidentification card, marriagelicense or court documents)of the other name he/she isusing.5 - Surname does notmatch; DOB waschecked5 Verification failed –SS/SSI benefits cannotbe disclosed due todiscrepancy in date ofbirth MM/DD/YYYY6 Verification failed –SS/ SSI benefits cannotbe disclosed due todiscrepancy in name7 Verification failed -SSN not found in SSArecordsorThe tenant is receiving SS/SSIbenefits; however, SSA cannot disclose the benefit amountbecause the date of birthrecorded on line 3e of the formHUD-50058 is incorrect.However, the DOB reflected inSSA records is listed at the endof the error message.The tenant is receiving SS/SSIbenefits; however, SSA cannot disclose the benefit amountbecause the surname recordedon line 3b of the form HUD-50058 is not the same surnamereflected in SSA records.The tenant’s SSN recorded online 3n of the form HUD-50058 is not a valid numberissued by SSA or listed in SSArecords.Update line 3b of formHUD-50058 with the correctsurname.Request the tenant to providea current SS/SSI benefitletter.Update line 3e of formHUD-50058 with the SSAprovidedDOB.Request the tenant to providea current SS/SSI benefitletter.Ask the tenant to providedocumentation (SSN card,birth certificate, state issuedidentification card, marriagelicense or court documents)of the other name he/she isusing.Update line 3b of formHUD-50058 with the correctsurname.Request original SSN cardfrom tenant.Confirm SSN displayed onthe card matches the SSNreported on line 3n of formPage 17- 13 Revised/Approved 04/08/10 (Eff: 07/01/10)