ADMINISTRATIVE PLAN - San Antonio Housing Authority

Administrative Plan -Table of ContentsChapter 2FAIR HOUSING AND EQUAL OPPORTUNITYPART I: NONDISCRIMINATION....................................................................................... 2-22-I.A. Overview................................................................................................. 2-22-I.B. Nondiscrimination .................................................................................. 2-2Providing Information to Families and Owners ............................... 2-3Discrimination Complaints............................................................... 2-4PART II: POLICIES RELATED TO PERSONS WITH DISABIILTIES............................. 2-52-II.A. Overview................................................................................................. 2-52-II.B. Definition Of Reasonable Accommodation............................................ 2-6Types of Reasonable Accommodations............................................ 2-62-II.C. Request For An Accommodation ........................................................... 2-72-II.D. Verification Of Disability....................................................................... 2-82-II.E. Approval/Denial Of F Requested Accommodation [JointStatement Of The Departments Of HUD And Justice: ReasonableAccommodations Under The Fair Housing Act].................................... 2-8PART III:2-II.F. Re-Verifying The Need For Reasonable Accommodations ................. 2-102-II.G. Program Accessibility For Persons With Hearing Or VisionImpairments ......................................................................................... 2-102-II.H. Physical Accessibility........................................................................... 2-102-II.I. Denial Or Termination Of Assistance .................................................. 2-12IMPROVING ACCESS TO SERVICES FOR PERSONS WITH LIMITEDENGLISH PROFICIENCY (LEP)....................................................................... 2-132-III.A. Overview............................................................................................... 2-132-III.B. Oral Interpretation ................................................................................ 2-142-III.C. Written Translation............................................................................... 2-142-III.D. Implementation Plan............................................................................. 2-14Exhibit 2-1: Definition Of A Person With A Disability UnderFederal Civil Rights Laws [24 CFR Parts 8.3, and 100.201]............................... 2-16© Copyright 2008 Nan McKay & Associates TOC-2Revised/Approved 04/08/10 (Eff: 07/01/10)Unlimited copies may be made for internal use