Quality of Care Report - Ballarat Health Services

BHS theatre nurses Lauren Atkinson and Tiarni Platt kick off the super boot competition. The North Ballarat Football Club and the CIty of Ballaratteamed together to raise funds to support BHS in purchasing a new retroscope to assist in the treatment of the specific men’s health problem ofprostate disease.Servingour CommunityOur Campuses and ServicesBHS was established in 1997 throughthe amalgamation of three existingorganisations' resulting in anintegrated health service;• The Base Hospital which has220 acute beds;• The Queen Elizabeth sub acute siteof 70 beds and 525 residential bedshoused at 12 sites; and• Grampians Psychiatric Service with67 acute beds.BHS is the largest regional health careprovider and principle referral hospitalto the culturally and linguisticallydiverse Grampians region. BHSemploys over 3000 staff. The keyservices are based at two sites, theBase Hospital and the Queen ElizabethRehabilitation Centre. In addition,there are 13 off-site facilities includingresidential aged care and communitybased programs located throughoutBallarat. Community based psychiatricservices are located in Horsham,Stawell, Ararat and Bacchus Marsh.Demand continues to grow for BHSservices with increased patientnumbers treated, and more complexconditions as the population ages. In2007-2008 BHS:• admitted 31,799 acute inpatients,• performed 10,403 surgicaloperations,• delivered 1192 babies and,• treated 43,192 patients in theEmergency Department.Our CommunityWho are our consumers?As the major referral hospital in theGrampians region we are accessible toover 200,000 consumers who live in anarea covering 48,000 squarekilometers, from Bacchus Marsh to theSouth Australian border.BHS has a catchment area spreadingacross 12 local government areas andcovers 20 per cent of the state. Theprimary catchment for which BHS is thelocal health care provider is defined asthe City of Greater Ballarat.The secondary catchment is the areafor which BHS is the main referralhospital for acute health care, andincludes Greater Ballarat and theadjoining shires, plus the township ofMaryborough. The tertiary catchment isthe area for which BHS is thedesignated tertiary referral hospital andpsychiatric service provider. The tertiarycatchment includes all of theGrampians region, as well as thetownship of Maryborough.Knowing our community is essential ifwe are to provide services that meetthe needs of everyone within thatcommunity. A total of 64 per cent ofBHS clients live within the City ofBallarat, with a further 27 per centliving in the Grampians region. Nineper cent of BHS clients live outside theregion.5Ballarat Health Services Quality of Care Report 2007-08