Vol 7 No 1 - Roger Williams University School of Law
Vol 7 No 1 - Roger Williams University School of Law Vol 7 No 1 - Roger Williams University School of Law
liability for third-party content.57 In fact, as this paper will nowdiscuss, courts have interpreted the CDA as providing ISPs acomplete safe harbor from tort liability for third-party contentposted on their services, even when the provider does not employany of the self-monitoring activities Congress hoped to promote inenacting the CDA.58C. Applying the CDA: ISP Immunity from Liability for Third-Party ContentIn Zeran v. America Online, Inc.,59 an unidentified personposted a message on an America Online bulletin board advertisingt-shirts for sale glorifying the April 16, 1995 bombing of the AlfredP. Murrah Federal Building in Oklahoma City, and instructinginterested parties to call a person named “Ken” at Zeran’s homephone number.60 After receiving a high volume of calls, Zeraninformed America Online of the defamatory posting, and was toldthat the message would be removed.61 Zeran later sued AOL forunreasonable delay in removing the message, refusing to post aretraction, and failing to screen for similar postings following theincident.62 AOL successfully plead that it was immune fromliability under the CDA.63On appeal, the court construed Section 230 of the CDAbroadly, stating that “[b]y it’s plain language, Section 230 createsa federal immunity to any cause of action that would make serviceproviders liable for information originating with a third-party userof the service.”64 The court also noted that the CDA directlyprecluded an ISP such as America Online being liable as thepublisher of third-party content.65 The court regarded AOL’sactivities in maintaining the bulletin board not as the role of a57. See id; see also Douglas B. Luffman, Defamation Liability for Online Services:The Sky is Not Falling, 65 Geo. Wash. L. Rev. 1071, 1083-85 (1997); David R. Sheridan,Zeran v. AOL and the Effect of Section 230 of the Communications Decency Act UponLiability for Defamation on the Internet, 61 Alb. L. Rev. 147, 167-77 (1997).58. See e.g.,Blumenthal v. Drudge, 992 F. Supp. 44, 52 (D.D.C. 1998); Zeran v.Am. Online, Inc., 129 F.3d 327, 330-31 (4th Cir. 1997), cert. denied, 524 U.S. 937(1998).59. See Zeran, 129 F.3d at 327.60. See id. at 328.61. See id.62. See id.63. See id.64. Id. at 330.65. See Zeran, 129 F.3d at 330.
distributor, but rather as a participant in the publication of thirdparty content—an activity which is protected under Section 230.66The court even went so far as to hold that, upon notice of adefamatory posting, an ISP is “thrust into the role of a traditionalpublisher,” because the service provider must then determinewhether or not to publish, edit, or withdraw the posting.67 Thisrationale effectively prevents an ISP distributing third-partycontent from ever meeting the knowledge standard required forliability, because once knowledge is proven, the ISP would rise tothe federally protected realm of a publisher.68 In support of thisholding, the court argued that an interpretation of Section 230imposing liability on ISPs with knowledge of defamatory contentwould be contrary to Congress’ intent in passing the CDA, as itwould deter service providers from monitoring the content of theirsystems.69One year after Zeran, a similar decision was reached inBlumenthal v. Drudge70 regarding the CDA’s extreme limitationon the liability faced by an ISP for third-party content posted onits services. In Blumenthal, Sidney Blumenthal, an assistant toPresident Clinton, sued Matt Drudge, a gossip columnist, overcomments included in Drudge’s publication, “The Drudge Report,”suggesting that Blumenthal had a history of beating his wife.71Blumenthal also sued America Online, which had a contract withDrudge to make the Drudge Report available to all AOL membersfor the period of one year in exchange for a monthly royalty of$3,000.72 In the contract, America Online reserved the right toremove content from the Drudge Report that it reasonablydetermined violated AOL’s standard terms of provider service.73AOL had also vigorously promoted its distribution of the DrudgeReport, characterizing Matt Drudge as a “Runaway GossipSuccess.”74 After Drudge formally retracted his allegations aboutBlumenthal, America Online disabled access to the story on its66. See id. at 332.67. See id.68. See Goldstein, supra note 3.69. See Zeran, 129 F.3d at 333; see also Goldstein, supra note 3.70. 992 F. Supp. 44 (D.D.C. 1998).71. See id.72. See Blumenthal v. Drudge, 992 F. Supp. 44, 47 (D.D.C. 1998).73. See id.74. See id. at 51.
- Page 184 and 185: It is against this background that
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distributor, but rather as a participant in the publication <strong>of</strong> thirdparty content—an activity which is protected under Section 230.66The court even went so far as to hold that, upon notice <strong>of</strong> adefamatory posting, an ISP is “thrust into the role <strong>of</strong> a traditionalpublisher,” because the service provider must then determinewhether or not to publish, edit, or withdraw the posting.67 Thisrationale effectively prevents an ISP distributing third-partycontent from ever meeting the knowledge standard required forliability, because once knowledge is proven, the ISP would rise tothe federally protected realm <strong>of</strong> a publisher.68 In support <strong>of</strong> thisholding, the court argued that an interpretation <strong>of</strong> Section 230imposing liability on ISPs with knowledge <strong>of</strong> defamatory contentwould be contrary to Congress’ intent in passing the CDA, as itwould deter service providers from monitoring the content <strong>of</strong> theirsystems.69One year after Zeran, a similar decision was reached inBlumenthal v. Drudge70 regarding the CDA’s extreme limitationon the liability faced by an ISP for third-party content posted onits services. In Blumenthal, Sidney Blumenthal, an assistant toPresident Clinton, sued Matt Drudge, a gossip columnist, overcomments included in Drudge’s publication, “The Drudge Report,”suggesting that Blumenthal had a history <strong>of</strong> beating his wife.71Blumenthal also sued America Online, which had a contract withDrudge to make the Drudge Report available to all AOL membersfor the period <strong>of</strong> one year in exchange for a monthly royalty <strong>of</strong>$3,000.72 In the contract, America Online reserved the right toremove content from the Drudge Report that it reasonablydetermined violated AOL’s standard terms <strong>of</strong> provider service.73AOL had also vigorously promoted its distribution <strong>of</strong> the DrudgeReport, characterizing Matt Drudge as a “Runaway GossipSuccess.”74 After Drudge formally retracted his allegations aboutBlumenthal, America Online disabled access to the story on its66. See id. at 332.67. See id.68. See Goldstein, supra note 3.69. See Zeran, 129 F.3d at 333; see also Goldstein, supra note 3.70. 992 F. Supp. 44 (D.D.C. 1998).71. See id.72. See Blumenthal v. Drudge, 992 F. Supp. 44, 47 (D.D.C. 1998).73. See id.74. See id. at 51.