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Vol 7 No 1 - Roger Williams University School of Law

Vol 7 No 1 - Roger Williams University School of Law

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liability for third-party content.57 In fact, as this paper will nowdiscuss, courts have interpreted the CDA as providing ISPs acomplete safe harbor from tort liability for third-party contentposted on their services, even when the provider does not employany <strong>of</strong> the self-monitoring activities Congress hoped to promote inenacting the CDA.58C. Applying the CDA: ISP Immunity from Liability for Third-Party ContentIn Zeran v. America Online, Inc.,59 an unidentified personposted a message on an America Online bulletin board advertisingt-shirts for sale glorifying the April 16, 1995 bombing <strong>of</strong> the AlfredP. Murrah Federal Building in Oklahoma City, and instructinginterested parties to call a person named “Ken” at Zeran’s homephone number.60 After receiving a high volume <strong>of</strong> calls, Zeraninformed America Online <strong>of</strong> the defamatory posting, and was toldthat the message would be removed.61 Zeran later sued AOL forunreasonable delay in removing the message, refusing to post aretraction, and failing to screen for similar postings following theincident.62 AOL successfully plead that it was immune fromliability under the CDA.63On appeal, the court construed Section 230 <strong>of</strong> the CDAbroadly, stating that “[b]y it’s plain language, Section 230 createsa federal immunity to any cause <strong>of</strong> action that would make serviceproviders liable for information originating with a third-party user<strong>of</strong> the service.”64 The court also noted that the CDA directlyprecluded an ISP such as America Online being liable as thepublisher <strong>of</strong> third-party content.65 The court regarded AOL’sactivities in maintaining the bulletin board not as the role <strong>of</strong> a57. See id; see also Douglas B. Luffman, Defamation Liability for Online Services:The Sky is <strong>No</strong>t Falling, 65 Geo. Wash. L. Rev. 1071, 1083-85 (1997); David R. Sheridan,Zeran v. AOL and the Effect <strong>of</strong> Section 230 <strong>of</strong> the Communications Decency Act UponLiability for Defamation on the Internet, 61 Alb. L. Rev. 147, 167-77 (1997).58. See e.g.,Blumenthal v. Drudge, 992 F. Supp. 44, 52 (D.D.C. 1998); Zeran v.Am. Online, Inc., 129 F.3d 327, 330-31 (4th Cir. 1997), cert. denied, 524 U.S. 937(1998).59. See Zeran, 129 F.3d at 327.60. See id. at 328.61. See id.62. See id.63. See id.64. Id. at 330.65. See Zeran, 129 F.3d at 330.

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