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March 20 & 21 - GES

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VANCOUVER <strong>20</strong>11Lecture &Workshop ScheduleSunday PMRegistered guests of the ESI Vancouver Conference haveaccess to all lectures listed below at no additional cost.START SPEAKERS TOPICS ROOM DURATION PAGE1:30 n Carol Phillips LUXXSale - Successful Selling Strategies in the Luxury Spa Environment 8 50 min 331:30 n Dori Soukup Spa Reception and Profits - Are Your Receptionists Making or Breaking You? 12 50 min 341:30 n Tanya Palladina Infection Control Starts with Awareness 13 50 min 3<strong>21</strong>:30 n Jacques-Lee Pelletier Morphology 10 50 min 3<strong>21</strong>:30 n Doug Coburn A Reflective Look at the Pedicure 18 50 min 291:30 n Lori Raudnask Persistence Pays – How Getting What You Want Is Easier Than You Think 14 50 min 331:30 n Cathi Graham Best Kept Secrets to a New You 6 50 min 441:30 n Cinthia Audet Sonophoresis and Your Skin <strong>20</strong> 50 min 411:30 n DeeAnn Lensen Stand Out with a 5-Star Spa Experience – The Sequel 15 50 min 391:30 n Diane Bernard Step Into Our Ocean for the Benefits of a Seaweed Feet Retreat 7 50 min 481:30 n Manon Pilon Hyperpigmentation/Melasma, a Rapidly Growing Skin Disorder: 9 50 min 43Treatments Without Hydroquinone1:30 n Margarita Saian Non-Surgical Face Lift, Neck Lift, and Collagen Infusion Therapy Achieved 17 110 min 47Through Galvanic, Microcurrent, Infrared Technology and Natural Clinical Products1:30 n Paul Rex New Osmosis Canada Skin Care - Skin Nutrition and Scientific 5 50 min 46Breakthroughs in Melasma and Aging1:30 n Valerie Potter-Johns Turning Your Traditional Spa Into a Medispa 11 50 min 411:30 n Vicki Malo The Population is Aging. Are You Ready for Their Feet? 16 50 min 442:30 n Nina Curtis The Face Never Lies 8 50 min <strong>21</strong>2:30 n Rob Cass & Building a Profitable Spa Business 12 50 min 28Yogita Bouchard2:30 n Alvina Ryan Personnel Management: A Guide to Deal with Your Therapists 13 50 min 342:30 n Daniel Francœur Men’s Facials (Education Beyond School) - Part 2 10 50 min 30& Robb Gorman2:30 n Michael Effler Designing For The Future: Medical Spas & Lifestyle Spa Environments 18 50 min 292:30 n Christopher Schmid Investment Considerations for IPL and Laser Technology: <strong>20</strong> 50 min 49What You Need to Know Before You Buy2:30 n Dr. Haneef Alibhai Latest Advances in Light Based Esthetic Technology 14 50 min 472:30 n Helen Hodgson Universal Contour Wrap & Eurowave 6 110 min 402:30 n Jessica Hoel Akzentz Sculptured Gel Nails Perfected 16 50 min 392:30 n Marina Beliakov, MSc Introduction to Chemical Peels 11 50 min 462:30 n Michael Pugliese Treating Ethnic Skin 5 50 min 412:30 n Niko Papadatos Niko True USDA Organic Ingredients Facial 7 50 min 462:30 n Shelley Willis Jade Stone Massage - The Hottest New Stone Treatment 9 50 min 482:30 n Vicky Grant Makeup Artist Tips on Self-Tanning 15 50 min 493:30 n Blake Rector Building Your Business in a Recession 15 50 min 493:30 n Harry Fallick, D.O. Intrinsic & Extrinsic Factors in Skin Aging 9 50 min 433:30 n Olga Palylyk Perfecting Your Gel Nail & Art Techniques 16 50 min 40LECTURE & WORKSHOP SCHEDULE5SPA-SHOW.COM

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