KeynoteSpeakersEsthétique SPA InternationalKEYNOTE SPEAKERS30Designing For The Future: MedicalSpas & Lifestyle Spa EnvironmentsSunday 2:30 p.m. Room 18The IDC design team reveals the essence of creating successfulmedical, wellness, and destination spas. Learn key strategies in design,how to avoid construction pitfalls, the value of lighting, ergonomicsand visual merchandising. We’ll explore environments thatoffer a total lifestyle approach — partnering with other businessesthat have the right synergy and compatible amenities for a highlyprofitable destination centre. See how a fusion of unique experiences,global influences and new technologies provide an advantagein a competitive market place.What They Don’t Tell YouAbout Building a SpaMonday 11:30 a.m. Room 18Same as SundayDesigning For The Future: MedicalSpas & Lifestyle Spa EnvironmentsMonday 2:30 p.m. Room 18Same as Sunday1-866-772-7469MARK FOURNIERCertified Master life-coach, therapist, Emmyaward-winning TV/radio host, inspiring author,columnist and Master trainer Mark Fournierhas specialized in coaching spa owners,technicians and customers for decades.Over four years ago, Mark predicted the newesttrend in spa: offering spa clients morethan topical treatments. “Clients come to you for only one realreason: to feel better, says Mark Fournier. Yet ‘feeling better’ is infinitelymore psychological than physical. But, what if you had awhole new way of helping your clients feel more at peace with theworld, more satisfied with their life, more fulfilled, more confidentand more joyful (in addition to everything you already do)? Nowthat would be a spa worth frequenting.”And just two years after Mark’s prediction, Spa Finders announcedthat ‘Lifestyle’ will become the next trend in spa. And it’s happeningnow, through Mark Fournier.The Future of Spa! Life Coaching Is theSecond Fastest Growing Industry inAmerica and Heading for… the Spa!Sunday 10:30 a.m. Room 13This exciting, highly interactive 2-hour workshop will give you anopportunity to coach and be coached — one-on-one — for free, whilelearning how to increase your business by adding Life Coachingto your spa skills and services! You’ll even receive a graduationcertificate from The Center for Empowerment for taking this lifechanging‘Introduction to Life Coaching’ workshop. Reinvent yourlife, your career, and your entire organization with this industryaltering,career-enhancing, transformational workshop.This comprehensive workshop will show how you can increase yourrevenues, expand your clientele, improve employee morale and learnto live in a more empowered, happier, peaceful state yourself.You will leave this inspiring workshop feeling better about yourselfand your future, and able to decide if Life Coaching is a partof your future or that of your spa. Its exponential growth hasshown there is an insatiable demand for Life Coaching, but mostof us have no idea where to go for coaching. Who do we call; howdo we know they’re qualified? Life Coaching is still in its infancyand looking for a ‘home’, a place where the public can go for certified,professional, consistent coaching… and the spa is the perfectvenue! Find out what Life Coaching really is, why you’ll want to seriouslyconsider adding this lucrative service to your spa menu andhow it will increase your bottom line. Life Coaching offers the bestface lift of all… a smile.The Future of Spa! Life Coaching Is theSecond Fastest Growing Industry inAmerica and Heading for… the Spa!Sunday 10:30 a.m. Room 13Same as SundayDANIEL FRANCŒURAND ROBB GORMANSharing his knowledge with professionalsacross North America, Daniel Francœur hasquickly become the preeminent source forall matters pertaining to male grooming andspa care. Daniel got his start in the spa business13 years ago, operating Little House Spa,a traditional female-dedicated business. Overthe years, his male clientele grew to over 40%,which led to the launching of a new venture.Bodé Spa For Men, Canada’s only spa for menby men, opened its doors in the beautifulSandy Hill district of Ottawa. Now in its seventhyear, the spa has gained an internationalreputation for its client care and modernmindedapproach. Leading the charge, Daniel is not only the spa’sowner, he is also a massage therapist (orthotherapist), waxing specialist(trainer) and esthetician. Daniel uses his experience bothfrom a typical spa setting as well as Bodé to share the tales and woesof his male clientele. What men are looking for, what makes themfeel comfortable. Daniel’s class is a journey through the eyes of themale client, and a look into the benefits of having male staff withina mainstream setting. With humour, honesty and a few laughs, youwill see that men often feel a little left out and misunderstood.
VANCOUVER <strong>20</strong>11KeynoteSpeakersRobb Gorman is a certified esthetician, trained to the exactingstandards of CIDESCO, the world’s foremost skin therapy association,based in Zurich, Switzerland. Having completed his postgraduatetraining with Bodé Spa for Guys in the fall of <strong>20</strong>08, Robbnow specializes in skin care and waxing for men. He launched hisfirst independent venture, Bearskin, in <strong>20</strong>08. The first of its kind,Bearskin was a mobile spa for men. In the fall of <strong>20</strong>10, Robb joinedthe team at Bodé Spa. With over a decade of working with skin, hisskill, professionalism, warmth and humour ensures his clients feelwelcomed and very much at ease.Robb stands proudly among the rarefied ranks of the male esthetician.“Skin and body care isn’t just about looking good, says Robb,it’s a vital component of overall health and well-being. Men haven’thad this kind of relationship with themselves, but that’s changing.Fast. Education is paramount.” Robb celebrates the man who embraceshis uniqueness, celebrates men who believe in the power of theirbodies and those who are wanting to — working to — feel that power.Men’s Facials (EducationBeyond School) - Part 1Sunday 10:30 a.m. Room 10How many of us skin care professionals really treat our male clientdifferently when it comes to a facial treatment? What are the mainissues men are worried about with regards to their skin and appearance?Why is it as skin care professionals we treat men’s skincare so differently than the female counterpart? Do they not sufferfrom the exact same skin issues? Why then do most spas only offer1 or 2 types of facials for men? In this first of a two part seminar,we will go through a man’s facial from meet and greet, questions toask him, facial techniques just for him, and how to sell product toa guy. This seminar will leave you with information and educationto completely change the way you do men’s facials. You won’t wantto miss part two!Men’s Facials (EducationBeyond School) - Part 2Sunday 2:30 p.m. Room 10Upon turning a certain age and finally having facial hair, guys werewelcomed into that special club... the guys’ shaving club. Was thereanyone there to teach us? No way! Usually, our dad or big brothergave us a razor, some shaving cream and said go for it. Upon seeingus once we finished, with all the cuts and razor burn, we received aslap on the back and the words “Welcome to manhood”. And guesswhat: we have been shaving the same way since we were 13. Weneed help! Part two of this seminar is all about shaving. Since thearea a man shaves is about half of his face, don’t you think as skincare professionals we should include, alter, discuss, deal with shavingissues in our facial treatments? How do you care for razor burn,ingrown hairs... Simply put: is your client shaving properly? Menneed to be educated, and you are face care professionals right? Thiswill not only change how you do facials, but open another door forskin care products sales.Men’s Facials (EducationBeyond School) - Part 1Monday 10:30 a.m. Room 10Same as SundayMen’s Facials (EducationBeyond School) - Part 2Monday 2:30 p.m. Room 10Same as SundayCLAUDINE LAMClaudine Lam, a professional trainer andbusiness development coach, specializes inworking with entrepreneurs and small tomedium sized companies. Holding a Bachelorof Commerce degree and a FinancialManagement designation, Claudine complementsher formal education with over 10years of experience in business. Using the methodologies and systemsof SalesPartners, Claudine brings into effect the tremendouspower that learned sales and leadership programs can have on yourcompany with guaranteed results.Instantly Multiply Your Income withthe Same Amount of Effort!Sunday 10:30 a.m. Room 12After this conference, you will walk away with a step by step processon how to: leverage the power of suggestion; easily increaseyour sales results; and be more profitable.The Quickest Way to Overcome Your Fearof Numbers and Understand Their Power!Monday 10:30 a.m. Room 12Claudine Lam reveals the critical numbers that every businessowner should understand and a simple process to identify patternsand areas of opportunities proven to make you more money.KEYNOTE SPEAKERS31SPA-SHOW.COM