March 20 & 21 - GES

KeynoteSpeakersEsthétique SPA InternationalKEYNOTE SPEAKERS30Designing For The Future: MedicalSpas & Lifestyle Spa EnvironmentsSunday 2:30 p.m. Room 18The IDC design team reveals the essence of creating successfulmedical, wellness, and destination spas. Learn key strategies in design,how to avoid construction pitfalls, the value of lighting, ergonomicsand visual merchandising. We’ll explore environments thatoffer a total lifestyle approach — partnering with other businessesthat have the right synergy and compatible amenities for a highlyprofitable destination centre. See how a fusion of unique experiences,global influences and new technologies provide an advantagein a competitive market place.What They Don’t Tell YouAbout Building a SpaMonday 11:30 a.m. Room 18Same as SundayDesigning For The Future: MedicalSpas & Lifestyle Spa EnvironmentsMonday 2:30 p.m. Room 18Same as Sunday1-866-772-7469MARK FOURNIERCertified Master life-coach, therapist, Emmyaward-winning TV/radio host, inspiring author,columnist and Master trainer Mark Fournierhas specialized in coaching spa owners,technicians and customers for decades.Over four years ago, Mark predicted the newesttrend in spa: offering spa clients morethan topical treatments. “Clients come to you for only one realreason: to feel better, says Mark Fournier. Yet ‘feeling better’ is infinitelymore psychological than physical. But, what if you had awhole new way of helping your clients feel more at peace with theworld, more satisfied with their life, more fulfilled, more confidentand more joyful (in addition to everything you already do)? Nowthat would be a spa worth frequenting.”And just two years after Mark’s prediction, Spa Finders announcedthat ‘Lifestyle’ will become the next trend in spa. And it’s happeningnow, through Mark Fournier.The Future of Spa! Life Coaching Is theSecond Fastest Growing Industry inAmerica and Heading for… the Spa!Sunday 10:30 a.m. Room 13This exciting, highly interactive 2-hour workshop will give you anopportunity to coach and be coached — one-on-one — for free, whilelearning how to increase your business by adding Life Coachingto your spa skills and services! You’ll even receive a graduationcertificate from The Center for Empowerment for taking this lifechanging‘Introduction to Life Coaching’ workshop. Reinvent yourlife, your career, and your entire organization with this industryaltering,career-enhancing, transformational workshop.This comprehensive workshop will show how you can increase yourrevenues, expand your clientele, improve employee morale and learnto live in a more empowered, happier, peaceful state yourself.You will leave this inspiring workshop feeling better about yourselfand your future, and able to decide if Life Coaching is a partof your future or that of your spa. Its exponential growth hasshown there is an insatiable demand for Life Coaching, but mostof us have no idea where to go for coaching. Who do we call; howdo we know they’re qualified? Life Coaching is still in its infancyand looking for a ‘home’, a place where the public can go for certified,professional, consistent coaching… and the spa is the perfectvenue! Find out what Life Coaching really is, why you’ll want to seriouslyconsider adding this lucrative service to your spa menu andhow it will increase your bottom line. Life Coaching offers the bestface lift of all… a smile.The Future of Spa! Life Coaching Is theSecond Fastest Growing Industry inAmerica and Heading for… the Spa!Sunday 10:30 a.m. Room 13Same as SundayDANIEL FRANCŒURAND ROBB GORMANSharing his knowledge with professionalsacross North America, Daniel Francœur hasquickly become the preeminent source forall matters pertaining to male grooming andspa care. Daniel got his start in the spa business13 years ago, operating Little House Spa,a traditional female-dedicated business. Overthe years, his male clientele grew to over 40%,which led to the launching of a new venture.Bodé Spa For Men, Canada’s only spa for menby men, opened its doors in the beautifulSandy Hill district of Ottawa. Now in its seventhyear, the spa has gained an internationalreputation for its client care and modernmindedapproach. Leading the charge, Daniel is not only the spa’sowner, he is also a massage therapist (orthotherapist), waxing specialist(trainer) and esthetician. Daniel uses his experience bothfrom a typical spa setting as well as Bodé to share the tales and woesof his male clientele. What men are looking for, what makes themfeel comfortable. Daniel’s class is a journey through the eyes of themale client, and a look into the benefits of having male staff withina mainstream setting. With humour, honesty and a few laughs, youwill see that men often feel a little left out and misunderstood.