RTMC Model Conditions of Contract - Highways Agency

Regional Technology Maintenance ContractConditions of Contractby the Contractor, the Employer or the relevant accreditation body:Z17.9 If the Contractor fails to comply with his quality management system,the Contractor accrues Quality Management Points from the datewhen the failure is identified in accordance with the Quality Table.The number of Quality Management Points is reduced in accordancewith the Quality TableZ17.10The Contractor maintains a register of the number of QualityManagement Points in effect, showing when Quality ManagementPoints accrue and are removed.Z17.11If the number of Quality Management Points in effect at any time ismore than 25 points, the Contractor and the Service ManagerEmployer meet within one week to consider ways of reducing thenumber of Quality Management Points in effect to 25 or less and toavoid accruing further Quality Management Points. The Contractorsubmits a report to the Service Manager within one week of themeeting setting out• the actions agreed at the meeting and• any other actions which the Contractor proposes to takeimmediately to reduce the number of Quality Management Pointsin effect to 25 or less and to avoid accruing further QualityManagement Points.Z17.12 If the Service Manager does not accept the Contractor’s proposals orthe Contractor does not take the agreed actions, the Service Managerserves a quality warning notice on the Contractor. Within one week ofreceipt of the quality warning notice, the Contractor submits a report tothe Service Manager setting out the actions which the Contractor hastaken and what further or alternative actions he proposes to take toreduce the number of Quality Management Points in effect to 25 orless.Z17.13 Until the number of Quality Management Points in effect is reduced to25 or less, the Contractor takes the actions detailed in his reports andsubmits weekly up date reports to the Service Manager setting out theactions he has taken, the results of those actions and the actionswhich are still to be taken by him.Z17.14 Failure to take actions to reduce the number of Quality ManagementPoints in effect to 25 or less is treated as the Contractor havingSubstantially hindered the Employer or Others.RTMC CoC, Issue 1, Rev 0 July 2011