ANNUAL REPORT 2009 - FPDL

Specific objectivesThe program had the following objectives:• Deepen understanding and knowledge of the basic concepts of diversity managementincluding diversity, ethnicity, identity, stereotypes and prejudices• Improve understanding of the basic concepts of conflict management including conflictmanagement styles, conflict outcomes, conflict causes, conflict stages and conflictmanagement strategies• Deepen knowledge and enhance skills in analyzing conflict situations in multi-ethniccommunities• Improve knowledge and skills in using conflict management strategies in inter-ethnicconflicts, such as enhanced communication, interest based negotiation and multi-partymediation• Develop Action Plans that apply the improved understanding and skills in domesticsituationsTrainersThe program was designed and conducted by MMCP trainers Ana Vasilache/Romania (FPDL)and Bego Begu (OSI Montenegro)Program descriptionIn order to achieve the above-mentioned learning objectives trainers Ana Vasilache and BegoBegu designed and conducted 5 day training, structured as follows:December 10, 2009The first day started with a plenary session facilitated by Ana Vasilache, during which PetraKovacs MMCP Manager presented the background and main objectives of the MMCP, followedby a get acquainted session and short presentations of the objectives and structures of the 3training modules to be conducted in parallel during this training jamboree. The next threesessions of the day took place in the training module and were focused on clarifyingparticipants’ expectations and explaining again the training objectives, setting rules of workand building common understanding on the following main concepts: Identity, Diversity,Ethnicity, Stereotypes and Prejudices. A special attention was devoted to effective strategies inovercoming stereotypes and prejudices.December 11, 2009A documentary was used as starting point for applying and discussing the previous dayconcepts, by analyzing the situation presented in the movie. The rest of the day was devotedto clarify and agree on common definitions of the concepts related to conflict management inMultiethnic Communities: What is conflict? Is conflict destructive or constructive? What are theconflict management styles, at personal and groups’ level? How can they influence the conflictoutcomes? What are the conflict causes: position, interest and basic human needs? A casestudy was used to apply the conflict causes analysis by identifying actors involved in theconflict, identifying their position, interests and basic human needs, as well as solutions toresolve the conflict.December 12, 2009The 3 rd day was devoted to clarify further conflict causes – triggers/immediate, proximate andsystemic/structural. Participants applied the concepts in analyzing another case studydeveloped based on a real situation. The last session focus was on conflict dynamics and theADR techniques that can be used in the different stages of the conflict. Short focus was on howto improve the process of communication. Participants received a task to be applied in the cityduring the afternoon: take photos about signs of conflict or potential conflicts in the city,analyze them by applying the concepts learned.December 13, 2009The 4 th day first session was devoted to debrief the Conflict photo exercise and analyze them,who are the actors, what are the causes, what are the possible solutions. The next sessionsfocused on two ADR techniques: principled negotiation and multi-party mediation. Role play24