Company Overview - Multicom

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Multicom Inc. Overview• Established in 1982 in the Orlando, FL area - now celebrating over 30 years ofCATV, telecom, datacom, traffic control, and networking experience• Customer-Driven: A passion for driving customer satisfaction– Over 3,500 headends! And a wide diversity of customer types: hotel/motel, resort, assistedliving/nursing, hospitals, stadium, school, PCO, military, government, DOT, etc• Customer Solutions Focus – “One Stop” Solutions, Services, and Support– Video, data, and voice acquisition, processing, and distribution system solutions– Fiber optic (including GPON), copper, coax, and wireless-related technologies– Custom design, manufacturing, ship to site– NOC center operations for North America: headends, system monitoring, intervention• Engineering and technical staff with industry-recognized technical experienceand expertise, certifications• Global sales USA, Latin America and Caribbean (22 countries), Europe,Middle East, Africa, APAC, etc• Including Distributors with warehousing-engineering-service centersthroughout Latin America, stocking:– CATV products, including: drop & trunk coax cable, taps, amplifiers, connectors, tools, etc etc– FTTH/GPON, including: fiber optic cable, transmitters, receivers, EDFAs, OLTs, ONT/ONUs,mini-nodes, WDMs, splitters, jumpers, pigtails, connectors, tools, etc, etc– And much much more!© 2013 Multicom, Inc www.multicominc.com | (800) 423-25942
Overview of Multicom Support/ServicesConsultation andProfessionalServices –TechnicalSolutions, includingCATV, Fiberoptics,IP, VoIP, etc ANDAnalysis, Design,CAD servicesCustomer Support– Routine andEmergencies – forRetailers and theirCommercialCustomers –Webportal, 800# forMulticom DISHRetailer Support3 Warehouses -13,000 Products,from over 270 Mfg,in stock, same dayshippingCustomManufacturing –Rack & balance,Burn-in , SystemTest, Staging, Shipto Site – Headends,PadmountEquipment, etc24x7x365 RemoteHeadend SystemMonitoring andFault Resolution –Mpro-HD®,GUARDIANAnd now: GPON!© 2013 Multicom, Inc www.multicominc.com | (800) 423-25943
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Company Overview - Multicom

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