June 9 - Fort Sam Houston - U.S. Army
June 9 - Fort Sam Houston - U.S. Army
June 9 - Fort Sam Houston - U.S. Army
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PAGE 2 NEWS LEADER JUNE 9, 2011A PUBLICATION OF THE 502nd AIR BASE WING – JOINT BASE SAN ANTONIOEditorial Staff502nd Air Base Wing CommanderBrig. Gen. Leonard Patrick502nd Mission Support GroupCommanderCol. Mary GarrPublic Affairs OfficerKarla L. GonzalezEditorSteve ElliottAssociate EditorL. A. ShivelyWriter/EditorLori NewmanLayout ArtistJoe FuntanillaNews Leader office:2330 Stanley RoadBuilding 122, Suite C<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>Texas 78234-5004210-221-0109DSN 471-0109News Leader Advertisements:Prime TimeMilitary Newspapers2203 S. HackberrySan Antonio, Texas 78210Phone: 210-534-8848Fax: 210-534-7134Due to the e-mail migration,a temporary e-mail addresshas been established for theNews Leaderfshnewsleader@gmail.comNews Leader online:www.samhouston.army.mil/PAOThis Air Force newspaper is an authorizedpublication for members of the Departmentof Defense. Contents of the News Leaderare not necessarily the official views of, orendorsed by, the U.S. government or Departmentof Defense. It is published weekly bythe 502nd Air Base Wing and <strong>Fort</strong> <strong>Sam</strong><strong>Houston</strong> Public Affairs Office, 2330 StanleyRoad, Building 122, Suite C, <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>,Texas 78234-5004; 210-221-0615, DSN471-0615. Printed circulation is 10,000.Everything advertised in this publicationshall be made available for purchase, useor patronage without regard to race, color,religion, sex, national origin, age, maritalstatus, physical handicap, political affiliation,or any other nonmerit factor of thepurchaser, user or patron. If a violation orrejection of this equal opportunity policy byan advertiser is confirmed, the printer shallrefuse to print advertising from that sourceuntil the violation is corrected. The editorialcontent of this publication is the responsibilityof the Director of Public Affairs. The NewsLeader is published by Prime Time, Inc.,Military Newspapers, 2203 S. Hackberry,San Antonio, Texas 78210; 210-534-8848,a private firm in no way connected with theU.S. government, under exclusive writtencontract with the 502nd Air Base Wing and<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Public Affairs Office. Thecivilian printer is responsible for commercialadvertising. The appearance of advertisingin this publication, including inserts orsupplements, does not constitute endorsementby the U.S. Air Force. Stories and photosfor publication consideration may be e-mailed tosteven.j.elliott2.civ@mail.mil or lori.a.newman.civ@mail.mil or leslie.a.shively2.civ@mail.milby close of business Friday.<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Post Exchange putting the heat on crimeBy Nicole Kochenburger &Maria Barrera<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Post ExchangeDespite the use ofclosed circuit televisioncameras with DVRtechnology, expandeduse of electronic articlesurveillance and anaggressive youth awarenesscampaign, theft atthe <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>Post Exchange rose 25percent last year, from81 incidents in 2009 to101 in 2010.The <strong>Army</strong> & Air ForceExchange Service, whichhas contributed morethan $2.4 billion to AirForce Services and <strong>Army</strong>Family and Morale,Welfare and RecreationCommand programs inthe past 10 years, continuesto focus its effortson reducing theft.“Shoplifting at theexchange results in areduced return on investmentto our primaryshareholders – the militarycommunity,” saidgeneral manager KennethKlein.“Because the exchangeis a commandwith a mission to returnearnings to quality oflife programs, peoplewho steal from the exchangedon’t only harmthemselves, but directlyimpact FMWRC’s abilityto complete its mission,”Klein added.If shoplifting is suspected,the exchange’sloss prevention officeturns the issue over tolocal law enforcement.During an averageweek, one to 10 peopleare invited back to theAAFES loss preventionoffices after being caughtshoplifting, Klein said,adding that there is noone specific group thatsteals more than another.“We have kids from10 to 17, active-dutySoldiers, spouses andcivilian contractors,” hesaid.“The punishment forbeing caught stealingresults in a minimum ofa person’s AAFES privilegesbeing suspendedfor six months, whichincludes the PX and allof the eating establishmentson post.”In addition to possibledisciplinary action and/orcriminal prosecution, theFederal Claims CollectionAct allows AAFES toenact a flat, administrativecost (civil recovery)of $200. There may befurther fees, in additionto the Civil RecoveryProgram, dependingon the condition of thestolen merchandise.Thought of the WeekThe history of the world is full of men who roseto leadership by sheer force of self-confidence, braveryand tenacity.— Mahatma GandhiSanAntonioTexasKabulAfghanistanBaghdadIraqWeekly Weather WatchJun 9 Jun 10 Jun 11 Jun 12 Jun 13 Jun 1497° 98° 96° 98° 97° 97°Partly Cloudy91°Partly CloudyPartly CloudyMostly SunnyMostly Sunny93° 92° 91° 92° 94°Sunny Mostly Sunny Sunny Sunny Sunny Sunny109° 107° 106° 99° 100° 99°Sunny Sunny SunnyThe <strong>Army</strong> and Air ForceExchange Service employsclosed-circuit video surveillancesystems and in-houseundercover detectives to helpcombat shoplifting. Shopperscan help in the fight againstshoplifting by reporting shopliftersto an AAFES employee.Photo by Senior AirmanNestor CruzSunnySunnyMostly SunnySunny(Source: The Weather Channel at www.weather.com)
JUNE 9, 2011 NEWS LEADER PAGE 3News BriefsDepartment of JusticeHiring PresentationThe <strong>Army</strong> Career and AlumniProgram will host a hiring presentationby the director of VeteranEmployment Services fromthe Department of Justice <strong>June</strong>13 at 9 a.m. at the ACAP Center,Room B-100 in Building 2263. Toregister, call 221-1213.SMA Leon Van AutreveWreath Laying CeremonyThe Noncommissioned Officer'sAcademy will host a wreath layingceremony honoring Sgt. Maj.of the <strong>Army</strong> Leon Van Autreve<strong>June</strong> 14 at 5 p.m. at the <strong>Fort</strong><strong>Sam</strong> <strong>Houston</strong> National Cemetery.Technology ExpoNetwork Enterprise Center willhost the <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> TechnologyExpo <strong>June</strong> 15, 10 a.m.-2 p.m.at the <strong>Sam</strong> <strong>Houston</strong> Club. Morethan 30 exhibitors will demonstratethe latest in secure communicationtechnology, secure workstations,biometrics, engineering andIT products, storage solutions,distance learning and more. Call443-561-2432 for information.187th Med. Bn. Change ofCommandLt. Col. Thomas Bundt willrelinquish command of the187th Medical Battalion toLt. Col. Soo Lee Davis duing achange of command ceremony<strong>June</strong> 17 at 8 a.m. at MacArthurParade Field.FLTCIP Open SeasonThe Federal Long Term CareInsurance Program Open Seasonruns through <strong>June</strong> 24. The FLTCIPoffers numerous options thatsupport long-term care in a homeenvironment. Eligible applicantsare active Federal and U.S.Postal Service employees andtheir spouses/same-sex domesticpartners and active members ofthe uniformed services and theirspouses who are not currentlyenrolled in the FLTCIP. Submit anapplication online at http://www.LTCFEDS.com or call 1-800-582-3337. For more information, call221-2526.See NEWS, P22<strong>Army</strong> training in the 21st century:Honing the X-factor in avolatile, uncertain environmentThe sword is more important than the shield, andskill is more important than either. The final weapon isthe brain. All else is supplemental.”– John SteinbeckBy L.A. ShivelyFSH News LeaderTraining Soldiersfor excellence on andoff the battlefield byleveraging mental andemotional resourcesis the mission of theComprehensive SoldierFitness-Performanceand Resilience EnhancementProgram,opening a new buildingon <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>with a <strong>June</strong> 2 ribboncutting.Scientific studieshave shown a linkbetween thought andperformance, accordingto Lt. Col. GregoryBurbelo, CSF-PREPprogram manager.“Emerging scienceover the last fewdecades on humanperformance suggeststhat regardless ofcontext, the X-factorfor success – excellencein high performance– lies in ourability to leverage ourmental and emotional(From left) Dr. RobinTefft, CSF-PREPsite manager; Col.Mary Garr, 502ndMission SupportGroup commander;retired Sgt. JoshuaMichael and Lt.Col. Gregory Burbelo,CSF-PREPprogram manager,cut the ribbon officiallyopening thenew CSF-PREPbuilding.Photo by Ed Dixonresources for skills ondemand; especiallywhen it matters most,”Burbelo said duringhis remarks at theceremony.The traditionalapproach to buildingmental and emotionalstrength usedonly tough physical,technical and tacticaltraining, with an implicitexpectation thatmental and emotionalstrength emerged as aresult.CSF-PREP teachesspecific mental andemotional skills suchas deep breathing forrelaxation, clearing themind and focusing onthe target as well asvisualizing success.The program alsoprovides team buildingin the learningenhancement programand can be applied toa unit, mission or anindividual.World-class athletesuse the same techniquesto win competitions.But athletes andSolders operate in differentenvironments.While an athletepractices for severalyears for an event thatmay take hours or justminutes to complete,a Soldier fights in anasymmetrical contextthat is 24/7; and who’sparticipation in thefight may result inlife-long consequencesat both the physicaland psychologicallevels.“This asymmetricfight has been bestdescribed using theacronym VUCA whichstands for volatile,uncertain, complex andambiguous,” Burbelosaid, adding that it isextremely difficult toactually prepare forcertain events, or toknow exactly whatto expect in the typeof situations existingtoday in such places asIraq and Afghanistan.See CSF-PREP, P22Photo by Staff Sgt. Keith AndersonLt. Gen. Guy Swan III, commanding general, U.S. <strong>Army</strong> North,presents the Purple Heart Medal to retired U.S. Air Force Tech.Sgt. Ray Johnson Jr. <strong>June</strong> 2 on behalf of his father, Tech. Sgt. RayJohnson, who died during WWII.<strong>Army</strong> North honorsmemory of WWII POWBy Staff Sgt. Keith AndersonARNORTH Public AffairsA prisoner of warkilled 69 years agowas finally recognized,as Lt. Gen. GuySwan III, commandinggeneral, U.S. <strong>Army</strong>North, presented thePurple Heart Medal to retiredU.S. Air Force Tech.Sgt. Ray Johnson Jr. <strong>June</strong>2 on behalf of his father,<strong>Army</strong> Air Corps Tech. Sgt.Ray Johnson, who diedduring WWII.Personnel from U.S.<strong>Army</strong> North and membersof the Military Orderof the Purple Heart,Alamo Chapter 1836,attended the ceremonyin the <strong>Army</strong> North mainconference room.Johnson Jr. was 7years old when his father,Ray, died in the Japaneseprison camp Cabanatuan,which was located nearCabanatuan City in thePhilippines, in 1942.Swan spoke with thosegathered at the PurpleHeart ceremonyabout Ray’s couragein survivingthe infamousBataan DeathMarch before hearrived at thecamp.“If you fellbehind, or fell out of theranks or resisted in anyway, you were eitherbeaten with clubs or riflebutts, bayoneted or shot,”Swan said.Johnson Jr. said survivorsof Cabanatuan eventuallyvisited his familyand spoke to him abouthow his father died.“My father died ofdysentery, malaria andstarvation,” he said.Leaders at <strong>Army</strong> Northand the Military Order ofthe Purple Heart, AlamoChapter 1836, worked toensure Johnson receivedthe honor he deserved.“It’s been fantastic;I’ve had a lot of help,”Johnson Jr. said. “It’sbeen 69 years, but we gotit done.”
PAGE 4 NEWS LEADER JUNE 9, 2011HHC <strong>Army</strong> Support Activity welcomes new commanderBy Lori NewmanFSH News LeaderLeadership of the <strong>Army</strong> SupportActivity’s Headquarters and HeadquartersCompany changed hands<strong>June</strong> 1 during a ceremony at the<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> flagpole as Capt.Lionel Q. Lowery II relinquishedcommand to Capt. James Blevins.The Soldiers of the companyprovide Honor Guard servicesto veterans throughout 63 southTexas counties – more than 1,200times a year.“The Soldiers take this seriously,”explained Frank Blakely, ASAmanager. “This is important workfor them.“Additionally, they are able toprovide full military honors at <strong>Fort</strong><strong>Sam</strong> <strong>Houston</strong> National Cemeterywith the caisson,” Blakely added.“They do this an average of twicea week, almost 100 times a year.”Part of HHCs duties includeinstallation support functions suchas posting state and territorial flagdisplays, putting up canopies andchairs for ceremonies and providingcannon salutes.Most of the Soldiers in HHC areassigned to the unit on compassionateassignment to have accessto medical care for a sick or terminallyill family member.“[Capt. Lowery] was a passionateadvocate for his Soldiers. Heworked every day with counselors,physicians, therapists and chaplainson behalf of his Soldiers andtheir families,” Blakely said, listinga multitude of Lowery’s other accomplishmentsduring his commandof the HHC.Blakely thanked Lowery andhis family and offered them bestwishes for the new challenges andopportunities ahead of them.“[Capt. Blevins] is well prepared,”Blakely said. “He knowsthe terrain; he knows the unit andhe has all the tools in his kit to besuccessful, and more importantly,he wants the job.”Lowery thanked his family andall those who helped and mentoredhim during his command.“This is indeed an honor forme,” said Blevins, the incomingcommander.During the ceremony, Soldiersdemonstrated some of the tasksthey perform as part of their dutieswhile assigned to the HHC,including folding the American flagand loading cannons. One of thecaisson horses also took part in theceremony.Photo by Doug MeyerFrank Blakely (center), <strong>Army</strong> Support Activity manager, passes theHeadquarters and Headquarters Company guidon to incoming commanderCapt. James Blevins (left) during a ceremony at the postflagpole <strong>June</strong> 1.headquarters and headquarters company 32nd medical brigade change of command1st Sgt. Jorge Lopez (right)presents the Headquartersand Headquarters Company,32nd Medical Brigadeguidon to Maj. Eli Lozano(center) during a combinedchange of command ceremonyMay 16 at Blesse Auditorium.Lozano relinquishedcommand of HHC, 32ndMed. Bde. to Col. WilliamLachance, 32nd MedicalBrigade commander, (left),who waits to receive theguidon to officially recognizethe relinquishment.Photo by Esther GarciaNowak assumes command of officer student company1st Sgt. RoderickBatiste (left) presentsthe NoncommissionedOfficer’s Sword to 32ndMedical Brigade CommandSgt. Maj. HarryTharp (right) signifyinghis relinquishmentof responsibilities ofHeadquarters andHeadquarters Company,32nd MedicalBrigade, during achange of responsibilityceremony May 16 atBlesse Auditorium.Photo by Esther GarciaCapt. Bryan Nowak (center) assumescommand of Company A, 187thMedical Battalion, during a changeof command ceremony at the Maj.Gen. Spurgeon Neel plaza April 22.The company provides commandand control administrative and logisticalsupport to cadre and studentsattending the officer basic and officeradvance courses. Nowak mostrecently served as an instructor forthe Basic Officer Leader Course.Photo by Phil Reidinger
JUNE 9, 2011 NEWS LEADER PAGE 5Photo by Dwayne SnaderMaj. Gen. M. Ted Wong (left) receives the Southern Regional MedicalCommand’s colors from Lt. Gen. Eric Schoomaker (center), <strong>Army</strong>Surgeon General and Commanding General of U. S. <strong>Army</strong> MedicalCommand, signifying Wong’s charge of the command.BAMC from P1clinics around the world.He now commandsthe Southern RegionalMedical Command,which is the largestmedical region with 11MTFs in 10 states, plusthe Commonwealth ofPuerto Rico.SRMC provides commandand control ofMTFs and other assignedunits to promote,sustain and enhance thehealth of beneficiarieswith an emphasis onsoldier readiness, warriorsin transition, andmilitary families.Support of units,Soldiers and Familiesthroughout the entire<strong>Army</strong> Force Generationprocess with highquality, flexible andtailored health servicesis also provided bySouthern RMC.As a dual-hatted commander,Wong also leadsBrooke <strong>Army</strong> MedicalCenter, the world’s largest<strong>Army</strong> medical centerwith the only burn unitand level one traumacenter in the Departmentof Defense.In 2008, ground wasbroken for constructionof a new additionto BAMC. The finalphases of the 760,000-square-foot constructionand 288,000-square-footrenovation projects atBAMC are taking place.These projects totalmore than $800 millionin support of the 2005Base Realignment andClosure actions and includerealigning inpatientservices from WilfordHall Medical Center atLackland Air Force Baseto BAMC.
PAGE 6 NEWS LEADER JUNE 9, 2011(From left) Col. Kelly A.Wolgast, U.S. <strong>Army</strong> MedicalCommand chief nurse executive,and Sgt. Maj. DenaJimenez, MEDCOM seniorclinical NCO, celebrate andhonor nurses during the annualNational Nurses Weekcake cutting ceremony inearly May at the MEDCOMheadquarters. The theme“Nurses Trusted to Care”symbolizes the dedicationand achievements ofnurses throughout the yearin providing quality and safepatient care. The annualcelebration is to heightenawareness of the value ofnursing and help educatethe public on duties theyperform to meet the healthcare needs of the Americanpeople. National Nursesweek is observed each yearfrom May 6-12, the birthdayof Florence Nightingale,founder of modern nursing.Courtesy photoNational Nurse’s Week
JUNE 9, 2011 NEWS LEADER PAGE 7Planning, flexibility key to smooth move this summerBy Shannon CarabajalLackland AFB Public AffairsSeveral weeks into thepeak personal propertymovement season, JointBase San Antonio PersonalProperty ProcessingOffice officials areencouraging customersto take steps to ensure asmooth move.Service members commonlyknow the periodbetween Memorial Dayand Labor Day as “PCSseason,” which refers topermanent-change-ofstationmoves.Nearly 50,000 personalproperty movementsare anticipatedduring the peak season,typically May 15 throughJuly 30, according toTech. Sgt. Armagan Butler,NCO-in-charge of theLackland PPPO.Butler said transportationservice providersare sometimes forced toturn back short-noticeshipments due to lackof capability in the peakmovement months.She recommendsthat service membersbegin planning theirmove when they receiveorders.“As soon as membersreceive their orders,they should visit http://www.move.mil to createa Defense PersonalProperty System accountand initiate their move,”Butler said.“It is vital for responsiblePPPO’s to receivemembers’ orders andall necessary shipmentdocuments at least 30to 45 days prior torequested pack and pickup dates,” she added.Courtesy illustrationJoint Base San Antonio Personal Property Processing Office officialsare encouraging customers to take steps to ensure a smooth move.“These steps will enablemembers to receivetheir requested shipmentdates.”Seeking assistanceimmediately will also allowtime for the selectedTSP to arrange a premovesurvey and alignthe necessary manpowerand equipment.TMO officials recommendseveral othersteps to ensure asmooth move:Purge householditems that haven’t beenused in the past 12months or are no longerneeded. Disposing ofor donating unneededitems will lessen thepossibility of exceedinghousehold goodsweight allowance which,in turn, will reduce thepotential of being billedfor expenses above theallowable limit.Alert the PPPO if youhaven’t been contactedby a TSP 10 days priorto the first requestedpack and pick up dates.While rules requirethe TSP to contact youwithin three days of acceptingyour shipmentto arrange a pre-movesurvey, making contactwith PPPO will initiatethe necessary inquiry tothe JPPSO to ensure themove is on track andallow time for unavoidableadjustments.When possible, moveduring an off-peak time.While many factorsnecessitate the need tomove during the busiesttime of the year, PPPOofficials recommendmoving personal propertyafter July 15 whenpossible.For more information,contact the LacklandPersonal PropertyProcessing Officeat 671-2821, the <strong>Fort</strong><strong>Sam</strong> <strong>Houston</strong> PPO at221-1605 or 2812 orvisit the Military SurfaceDeployment andDistribution website athttp://www.sddc.army.mil.
PAGE 8 NEWS LEADER JUNE 9, 2011Aquatic Center openfor summer fun<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> honors military retireesPhoto by Deyanira Romo RossellThe Aquatic Center at Building 3300 on WilliamsRoad opened May 28 and despite construction,families and service members are finding their wayto the water. An alternate route, which includes goingaround <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Elementary School,gives pool goers access to the Aquatic Center. Thecenter features a 50-meter Olympic-size swimmingpool, three amusement-park-style water slides, threefull-time lap lanes, a kiddy pool, a playground andmale and female locker rooms with showers. Thepool is open daily from noon to 8 p.m. For moreinformation or directions, call 221-4887.Photo by Staff Sgt. Keith AndersonEight service members and a Department of the <strong>Army</strong> civilian officially retired before family, friends and well-wishers during the post retirementceremony at the <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Quadrangle May 26. The retirees are: (from left) Col. Stephen Walker, deputy commander, 321st Civil AffairsBrigade, U.S. <strong>Army</strong> Reserve; Col. Alfred Carter, director, deputy chief of staff, Operational Protection Directorate and Provost Marshal, U.S. <strong>Army</strong>South; Col. James Larsen, chief, Training, Exercises and Education, U.S. <strong>Army</strong> North; Lt. Col. Lawrence Hallstrom, chief, Basic Officer LeaderCourse at <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>; Maj. Carlos Valenzuela-Durr, support operations officer, 4th Expeditionary Sustainment Command, <strong>Army</strong> Reserve;Chief Warrant Officer 4 Gregory Welker, senior counter intelligence technician, U.S. <strong>Army</strong> South; Master Sgt. <strong>Sam</strong>uel Ruiz III, senior maintenancesupervisor; 4th Battalion, 5th Air and Missile Defense Regiment, <strong>Fort</strong> Hood; Sgt. 1st Class Anthony Speight, operational rations noncommissionedofficer in charge, Headquarters, Veterinary Command; and Emily Chlebowski, biological laboratory technician, Department of Defense VeterinaryFood Analysis and Diagnostic Laboratory. “This ceremony marks the culmination of the successful careers of nine people who have had proud anddistinguished time in service,” said Maj. Gen. Simeon G. Trombitas, U.S. <strong>Army</strong> South commanding general, who hosted the ceremony. “These ninepeople have a combined total of 240 years in service to our nation. Like all service members, they have made immense sacrifices during their timein service to our nation.”
JUNE 9, 2011 NEWS LEADER PAGE 9
PAGE 10 NEWS LEADER JUNE 9, 2011FMWRC from P1their association withthe military. Family andMWR programs are proofof the <strong>Army</strong>’s commitmentto support and carefor all who defend thenation and their Familymembers.“At garrisons aroundthe world, Family andMWR services and programsprovide a sourceof balance for the menand women in uniformby fostering an environmentwhere Soldiers andFamilies can thrive,” saidMaj. Gen. Reuben Jones,former FMWRC commandinggeneral.“Soldiers and Familiesknow that the <strong>Army</strong>cares and they see thetangible evidence of thatsupport each and everyday as they link with<strong>Army</strong> assistance and supportservices,” he said.“As we integrate intothe Installation ManagementCommand, we willremain steadfast in ourcommitment to Soldiersand Families,” Jonesadded. “We will neverforget that the long-termstrength of our all-volunteer<strong>Army</strong> depends onthe well-being of Soldiersand their Families.”Precursor MWR programsbegan around thestart of the 20th century.In 1903, Congress authorizedthe <strong>Army</strong> to build,operate and maintainPXs, libraries, schools,recreation centers andgymnasiums for thetroops. By the mid-1940s, Special Serviceswas created to overseethe rapidly expandingprograms.By the end of WorldWar II, RecreationServices, the <strong>Army</strong> Exchangeand the SoldierShow were all part ofMWR. Family programs,however, remained few.During the 1960s and’70s, a few programswere created for Families,but it wasn’t until1983 that the <strong>Army</strong>experiences a culturechange regarding Families.“We played an importantrole in the developmentof modern <strong>Army</strong>life,” said Jones, nowthe deputy commanderfor operations for theInstallation ManagementCommand.“We’ve come a longway from the mentalityof ‘If the <strong>Army</strong> wantedyou to have a Family, itwould have issued youone’ to the first <strong>Army</strong>Family Symposium in1981,” he said, “Thepublication in 1983 ofthe <strong>Army</strong> Family’s WhitePaper by then <strong>Army</strong>Chief of Staff, Gen. JohnA. Wickham Jr., whichtruly revolutionized the<strong>Army</strong>’s thinking. The<strong>Army</strong> recognized the integralsupport role of theSoldiers’ Families.”Wickham’s WhitePaper led to the creationof the Community andFamily Support Centeron Nov. 23, 1984. Moreemphasis was placedon supporting Soldiers’Families when the organizationwas renamedthe Family and Morale,Welfare and RecreationCommand on Oct. 24,2006.“In the 27 years sinceCFSC – now FMWRC– came into existence,what a dramatic shift inhow Family and MWRprograms operate onthe garrisons and whatservices they provide,”Jones said. “Through allof the name changes,the mission of Familyand MWR has remainedconstant.”Lynch expressed theimportance of MWR tothe nearly 200 Soldiers,Family members,employees and friendsattending the ceremony.“You all, the employeesof FMWRC, look inthe mirror and the reflectionback is somebodywho sacrifices themselvesfor the greater good andmakes an impact on thelives of the people thatserve our nation in uniformand their Familiesand great civilians everyday,” Lynch said.“So we are wherewe are based on whatyou’ve done, and youshould be very proud ofthat,” Lynch added. “Youshould know that whatyou do is as important aswhat the Soldiers on thefield of battle do today,because you’re backhere taking care of theirFamilies.”Lynch assured theaudience that FMWRC’sdeactivation would notnegatively affect MWRprograms and services.“The merger of thesetwo commands has nothingto do with efficiencies,”he said. “It haseverything to do witheffectiveness. The greatefforts that we’re doingat Headquarters IM-COM, now merged withFMWRC, amplified theactivities that take placeat the garrison level …so we can do even a betterjob taking care of ourSoldiers, our civilians,and their Families.“We’re going to increasethe output, butwe’re going to do it ina more effective manner…we’re going to takeall this to the very nextlevel. I could not be moreencouraged and I couldnot be more optimistic.”Jones agreed.“I’m a believer thatchange is change andthat better certainlyis better,” said Jones,who compared MWR’sevolution to that of musicrecorded on 8-tracks,cassettes, CDs and MP3players. “Is this organizationgoing to be better?You betcha.“Hey, the next level ishere,” Jones said. “Betteris here.”
JUNE 9, 2011 NEWS LEADER PAGE 11WHMC dialysis unit prepares for move to BAMCBy Linda Frost59th Medical Wing Public AffairsAfter 50 years of savinglives, the valve tothe water room in thedialysis unit at WilfordHall Medical Center wasshut off May 27, markingthe closure of fivedecades of providingtreatment to chronicdialysis patients.The unit is scheduledto relocate to <strong>Fort</strong> <strong>Sam</strong><strong>Houston</strong> as part of the2005 Base Realignmentand Closure Law totransition all inpatientservices to Brooke <strong>Army</strong>Medical Center.“We are combiningour forces and strengthsat BAMC, and the finalresult will be a biggerand better dialysissupport center for ourpatients,” said Lt. Col.(Dr.) Laveta McDowell,the flight commanderof nephrology, 59thMedical OperationsSquadron.Dialysis is a treatmentfor kidney failure. It canallow individuals to liveproductive and usefullives, even though theirkidneys no longer workadequately.The dialysis unit atLackland Air Force Baseopened in 1961, whendialysis was at the cuttingedge of researchand technology.“Most of the Air Forcenephrologists in the pastfive decades trainedhere,” said McDowell,who also serves as thenephrology consultant tothe Air Force SurgeonGeneral. “This unit hasprovided guidance to allthe other bases includingthe new dialysissystem at the CraigJoint Theater Hospitalat Bagram Air Base,Afghanistan.”The closure of theunit was a sad momentfor many. About30 people gathered towatch Bobbie Andersonshut off the water valve.Anderson has workedin dialysis for 28 years.She has spent 18 yearsat Wilford Hall trainingdoctors, nurses,and technicians on thedialysis unit.“I chose to work inHemodialysis as longas I did because ofthe camaraderie,” saidAnderson. “This wastruly a unit that treatedeveryone like family.”The group cheeredSee DIALYSIS, P13Photo by Harold ChinaBobbie Anderson gives a thumbs up as she turns off the dialysis unit at Wilford Hall Medical Center May27. The unit will be relocated to <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> as part of the Base Realignment and Closure processto move all inpatient services to Brooke <strong>Army</strong> Medical Center. Anderson has been the backbone of thedialysis unit, training many doctors, nurses, and technicians for more than 18 years at Wilford Hall MedicalCenter. Most of the Air Force nephrologists in the past five decades trained on this dialysis unit.
PAGE 12 NEWS LEADER JUNE 9, 2011‘Rodeo’ validates 14th MI Battalion’s maintenance programBy Capt. Shanttel Stowers4th Military Intelligence BattalionThis really was theirfirst rodeo, but the 14thMilitary IntelligenceBattalion still hit Mac-Arthur Field May 9 withenthusiasm and espritde corps, and in theprocess, validated theirmaintenance programwith a variety of trialsand tasks.During the unit’s firstMaintenance Rodeo, eachteam of 20 Soldiers hadto accomplish five tasks.These included preventivemaintenancechecks and services(PMCS) for faults; trailerbacking; Humvee pull;tire change; fireman’sPhotos by 2nd Lt. Eric GuerreroSoldiers scramble to safely change a tire on a Humvee.carry and donning ofmask; and weaponsdisassembly, reassemblyand functions check.The rodeo was conductedas a team relay,where preparation, proficiency,time managementand teamwork were theessential components fora winning team. Penaltieswere assessed andhard to avoid, and ultimatelydetermined thewinning team.The teams had to findfour faults on a Humveethat had been pre-positionedon the vehiclesby the battalion’s motorsergeants. Soldiers hadto identify all faultsutilizing their technicalmanual for the vehicle.Backing up a traileris no simple task. TheSoldiers at this stationhad to pull the trailer tothe Humvee, connect thetrailer, and then performan S-curve, backing thetrailer into a predeterminedparking spacewithout touching anycones.The Humvee pull wasa test of endurance andstrength, as well as teamwork.Soldiers had to accomplishthis task using atow strap and their ownmuscles, as they were requiredto pull the vehicle50 meters.The tire change challengetested the Soldiers’ability to safely andquickly change a tire asa team.The fireman’s carryinvolved Soldiers carryingan “incapacitatedcasualty” 25 meters toa secure vehicle. Whileenroute to the end of thelane, a simulated gasattack occurred, whichrequired the participantsSoldiers break down weapons at the final station of the maintenancerodeo.to don their protectivemasks as well as place amask on their casualty.In the weapons assemblyand disassembly, Soldiershad to prove theirproficiency on severalweapon systems. For thistask the Soldiers had todisassenble and reassembletwo M16s, one M249and one M9, and completea functions check inorder to take their teamto the finish line.This was an individualtask, but the team couldnot head to the finishline until all memberswere clear.In the end, Company Bwon the competition, andSee RODEO, P16
JUNE 9, 2011 NEWS LEADER PAGE 13DIALYSIS from P11with pride for whatthe dialysis unit hadmeant to them.“We cheered withpride for the patientswe saved there; forthe skills we learnedthat made us thebest down range; forthe feeling of familywe had,” McDowelladded.“One nurse told methat our dialysis unitinspired her in hercareer choice whenshe was a technician,”she explained. “Shehas gone on to be thenurse manager of alarge dialysis unit.That sort of story iscommon among manywho’ve worked here.”On Sept. 15, allinpatient services fromWilford Hall will be inplace at BAMC, or thenew San Antonio MilitaryMedical Center.Until that time,dialysis support for inpatientsat WHMC willcontinue with the useof portable machines,peritoneal dialysis, anda new machine forhemodialysis treatmentfor intensive care unitpatients.“This is the machinethat is used in the fieldhospital in Afghanistan,”McDowell said.“By using it here, weare simultaneouslyproviding cutting-edgecare for our patientsand training ourmedics with equipmentthey will use tosave the lives of ourwounded warriors inthe future“Our staff is excitedabout the move to thisnew location and ourpatients can expectthe same high quality,patient-centeredcare they experiencedat Wilford Hall,”she said.<strong>Army</strong> launches new‘Don’t Ask, Don’t Tell’ repeal websiteBy Sharonda Pearson<strong>Army</strong> News ServiceIn preparation of therepeal of the “Don’t Ask,Don’t Tell” policy, the<strong>Army</strong> has launched anew website to provideservice members andtheir families the mostup-to-date informationabout the change.The website featurescurrent news articles,key facts, frequentlyasked questions andadditional resources. Itis just one of the manytraining resources the<strong>Army</strong> implemented toeducate the force andminimize misconceptionsabout the repeal.“It’s a way for the<strong>Army</strong> to provide the latestand greatest informationabout the repeal toSoldiers, family membersand the public,”said Lt. Col. Timothy M.Beninato, public affairsadvisor to the AssistantSecretary of the <strong>Army</strong> forManpower and ReserveAffairs and <strong>Army</strong> G-1.Current policies remainin effect, and the“Don’t Ask, Don’t Tell,”or DADT, law will stay inplace until 60 days afterthe president, secretaryof defense and chairmanof the joint chiefsof staff certify that therepeal can be implemented“consistent withthe standards of militaryreadiness and effectiveness,unit cohesion, andmilitary recruiting andretention.”To ensure the transitionis as seamless aspossible, the <strong>Army</strong> hasadopted a three-tiertraining approach to ensurethat repeal of DADTdoesn’t undermine forcereadiness, recruitmentand retention.Tier one targets specialstaff and key individualslike chaplains,lawyers, and inspectorsgeneral. Tier two focuseson commanders andsupervisors. Finally, tierthree focuses on the restof the force.Available resourcesinclude presentationslides with narration,scripts, frequently askedquestions, vignettes, DODpolicy guidance, implementationplans andservice-specific material.To improve the depthand breadth of feedback,the <strong>Army</strong>’s DADTsite contains a commentsection where visitorscan provide feedback orask questions about thepolicy.“Currently, the chain ofcommand is the primarymeans for asking questions,which can significantlylimit non-militaryindividual’s ability toask questions about therepeal,” Beninato said.Beninato said seniorleaders felt it was essentialto provide anotherforum where allinterested parties wouldhave the opportunity toask questions and comment.The DADT Repealwebsite can be viewed athttp:\\www.army.mil/dadt.
PAGE 14 NEWS LEADER JUNE 9, 2011Warriors proveendurance,perseverance atA wounded warriortakes part in the 500-meter swim. More than80 people participatedin non-competitivesports, consisting of a500-meter swim, 10-mile bicycle ride and atwo-mile run.Photos by Maria GallegosWarriors complete the 10-mile bicycle ride in the MiniTry held at <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> as the crowd cheers themMay 27.By Maria GallegosBAMC Public AffairsEnduring the blistering Texasheat, wounded warriors proved theirendurance and perseverance at theBrooke <strong>Army</strong> Medical Center’s 4thannual Center for the Intrepid MemorialDay MiniTry, held May 27 at<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>.More than 80 wounded warriorsparticipated in a trio of noncompetitivesports, consisting of a500-meter swim, 10-mile bicycle rideand a two-mile run. The event wasfollowed by a community brunch forparticipants, family members, staffand volunteers.The event allowed the Soldiersto challenge themselves in differentsports, ultimately motivating andencouraging them throughout theirrehabilitation process. The event alsoprovides a community event wherepatients, staff and family memberscan interact in a non-clinical environment.“This event is almost like havinga reunion. Wounded warriors fromthe past and present join togetherto support each other and take theirrehab to the next level,” said KariRoth, CFI lifeguard. “It is not aboutcompeting against each other, it’sabout what you can do for yourself.It’s not about a tangible prize youcan hold. The real prize is making itto the finish line.”Participants included OperationIraqi Freedom and Operation EnduringFreedom patients from Brooke<strong>Army</strong> Medical Center, Walter Reed<strong>Army</strong> Medical Center and Canadian(Left) Sgt. Legrand Strickland’s son,Nathan, walks with his Dad’s wheelchairin the two-mile walk. Familiesare invited to participate with theirlove ones to provide support and encouragementas they complete theactivities.soldiers.“I believe each participantbuilds a strong sense ofsatisfaction and accomplishmentknowing they havesucceeded in doing somethingthat they did not thinkpossible earlier in theirrehab,” said Maj. TerranceFee, CFI officer-in-charge ofOrthopedic and RehabilitationDepartment.“They are surprised tosee what they can do,” Feeadded. “Even the Canadianteam was very excited to seehow our service membersrehabilitate and invited usto try out a Winter MiniTrysomewhere in NorthernCanada so that we canexperience the opposite ofTexas summer heat. We’ll see whathappens.”“Troy [CFI PT staff] nagged meto take part in this event, I finallyagreed and here I am,” said Sgt.Ashton Wallace, a left leg amputeewho finished the two-mile challengein his wheelchair. “If I am here nextyear, I would like to try to do allthree activities. This really boosts myself esteem and motivation.”Sgt. Legrand Strickland, who lostboth legs above his knees in Afghanistan,finished his two-mile walk withhis family. He mentioned he wasnot tired in finishing his walk but itwas difficult to maneuver his legs.He also finished the 500-meter swimand the 10-mile bicycle ride.“I’m not tired of walking becauseI use to be a runner before I wasinjured,” Strickland said. “It was justhard to get my legs to move with theprostheses but I am proud of myselffor finishing all three activities.”“He’s cool,” said Strickland’s son,Nathan.“I’m so proud of him; he came along way since the injury,” added hiswife, Carrie.The event is a joint effort of manyorganizations that came together inmaking this year’s Mini-Try a success,Fee said, thanking the ParalympicsMilitary Program, ChallengedAthletes Foundation, OperationComfort, Wounded Warrior Project,Disabled Sports USA, Morale WelfareRecreation, the 502 Force SupportSquadron, Alamo City Gator Cluband the Jason George MemorialFoundation.
JUNE 9, 2011 NEWS LEADER PAGE 15ARSOUTH hostsLatin America <strong>Army</strong>Section Chief conferenceBy Eric R. LuceroARSOUTH Public AffairsU.S. <strong>Army</strong> South hosted the U.S.<strong>Army</strong> Section Chief and Military PersonnelExchange Program conferenceMay 22 through 27 at the command’sheadquarters at <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>.The conference provided a forum forstaff from the Department of the <strong>Army</strong>headquarters, U.S. Southern Command,Training and Doctrine Command,and other conference guests to betterunderstand how to synchronize theirefforts in support of the ARSOUTH missionand the ARSECs’ partner nationarmy programs and activities, and tofacilitate future coordination.Maj. Gen. Simeon G. Trombitas,ARSOUTH’s commanding general, alsotook the opportunity to reiterate hisvision and engagement strategy forpartner nation armies in the SOUTH-COM region.The ARSECs are foreign area officersassigned to partner nation countries toact as a direct link between the U.S.<strong>Army</strong> and partner nation militaries andto serve as a singular point of contactwithin American embassy countryteams to coordinate and deliver allarmy-to-army assistance.“Everything the U.S. <strong>Army</strong> does insupport of a country in Latin Americaand the Caribbean gets funneledthrough an ARSEC,” said Col. EhrichD. Rose, ARSOUTH operations director.“They are able to have access andcoordinate the type of support thatARSOUTH provides to build, enhanceor sustain various capabilities within apartner nation; all under the rubric oftheater security cooperation.“ARSECs are typically selected as foreignarea officers after serving approximatelyseven years in their respectivecareer fields.Once selected, they undergo up tofour years of specialized training toensure they have the language, and foreignarea cultural and technical skillsto perform the tasks requested of them.After training is complete, they begintheir two-to-three-year assignmentas an ARSEC.Given the remote nature of theirassignment, the ARSEC/MPEP conferenceoffers the participants a chance togather valuable networking and situationalawareness training to carry outthe ARSOUTH mission, commander’sintent, and address regional issues withkey agency resources and officials.“This conference provides direct interactionwith the commanding general.That interaction is important to understandingthe direction that <strong>Army</strong> Southis going and how we support that,”said Lt. Col. Ian Lyles, the ARSEC toArgentina.“The ARSEC conference provides aforum for interaction, where we shareour best practices and lessons learned,and is also a mentoring opportunitywhere the senior officers that are gettingready to leave or move on can talkand provide guidance to the new guysthat are coming in,”Lyles added.The conference included roundtablediscussions that provided ARSOUTHa chance to understand the variouspartner nations’ challenges and requirements.Dialogue like this is vitalto understanding and building partnernation capacity and enhancing regionalstability.“The Department of the <strong>Army</strong> gainsa great deal through fostering andPhotos by Eric R. LuceroMaj. Gen. Simeon G. Trombitas (center), U.S. <strong>Army</strong> South commanding general, provides closing remarksfor the Latin America <strong>Army</strong> Section Chief and Military Personnel Exchange Program conference.building partner nation capacity,” saidCol. Brian McNaughton, ARSOUTH chiefof the Security Cooperation Division.“Theater security cooperation highlightsall of the things we are looking for inour partner nations. Our ARSECs makesure that our support plan is synchronizedwith SOUTHCOM to ensure theeffects and end states are completed.”One of the benefits of theater securitycooperation is the decreasednecessity of large numbers of Americantroops deployed within the region.“What we have come to learn overthe past few decades is that we cannotsolve all of the world’s problemsby ourselves,” Rose said. “By buildingCol. Matt Brand, deputy director of strategy, plans and policy for the Department of the <strong>Army</strong> headquarters,provides a strategic environment presentation during the Latin America <strong>Army</strong> Section Chief andMilitary Personnel Exchange Program conference May 22 at ARSOUTH headquarters.partner nation capacity, we are able toexpand their ability, in many cases tobe able to solve their own problems, orin some cases, to augment U.S. militaryforces.”ARSOUTH’s efforts have led tomeasurable increases in partner nationcapacity and the willingness of partnernations to assist in United Nationspeacekeeping operations worldwide.El Salvador has deployed 11 rotationsof soldiers in support of OperationIraqi Freedom, while the DominicanRepublic, Honduras and Nicaraguahave all provided military support forcombat operations in Iraq.As of March 2011, 14 countries inthe ARSOUTH region were contributingmore than 7,000 observers and troopsto 14 United Nations peacekeeping missionsworldwide.“There is a reciprocal nature in theatersecurity cooperation,” Rose said.“By building the capacities of our partners,collectively, that makes us better.”The ARSECs are the conduit throughwhich many of these programs areplanned, coordinated and executed.Latin America and the Caribbeanhave traditionally been important tothe U.S. because of shared culture andheritage, Rose said. In nearly everycountry in Latin America, the UnitedStates is a primary trading partner.It is equally important to promotesecurity and stability in this hemisphereand throughout the world.Col. Matt Brand, deputy director ofstrategy, plans and policy for headquartersDA, believes that the ARSECs are akey component in this process.“Simply put, without the ARSECswe couldn’t do it. They are the fundamental,necessary piece of this puzzlethat we need,” said Brand. “They areabsolutely critical. Without the ARSECs,the whole thing falls apart.”
PAGE 16 NEWS LEADER JUNE 9, 2011HHBn, <strong>Army</strong> North golfers attack linksduring early celebration of <strong>Army</strong> birthdayPhoto by 2nd Lt. Eric GuerreroSoldiers pull a Humvee 50 meters in a rodeo event.RODEO from P12according to Lt. Col. KrisArnold, battalion commander,“It was BravoCompany’s extensivepreparation and trainingfor the rodeo that helpedthem succeed.”The MaintenanceRodeo was the culminatingevent to close outthe battalion’s commandmaintenance programprior to deploying overseas,and it was designedto build unit cohesionand esprit de corpswithin the battalion.“The 14th MilitaryIntelligence Battalion’scommand maintenanceprogram was a categoricalsuccess,” Arnold said.“We started with fourvehicles last summerand quickly expandedto 27, developing a solidcommand maintenanceprogram from scratchafter redeploying [lastyear].“The program not onlysuccessfully maintainedour vehicles and equipment,but also ensuredall Soldiers in the battalionwere well trained onhow to properly conductequipment maintenance.”Col. Wayne Shanks prepares to launch a ball downrange as Randy Mitchell selectsan iron for his shot during a golf scramble tournament <strong>June</strong> 3 at the GatewayHills Golf Course at Lackland Air Force Base.Lt. Col. ShannonMiller (secondfrom right)presents the winningtrophy to TedRoels (left), 1stSgt. David Roels,Sgt. Glenn Griffoand David Clarkafter the teamnabbed top honorsduring a golftournament <strong>June</strong>3 at the GatewayHills Golf Courseat Lackland AirForce Base.Photos by Sgt. Maj. Eric LobsingerCapt. Loron Grantham (center) presents thenow-famous “Gold Clubs” to Maj. Rene Rodriguez(right) after he and his teammates earned“honors” for last place during a golf tournament<strong>June</strong> 3, as Command Sgt. Maj. EddieFields, Headquarters and Headquarters Battalion,U.S. <strong>Army</strong> North (left), leads a roundof applause. The HHBn golfers were amongthe 15 four-person teams competing duringthe battalion’s inaugural <strong>Army</strong> Birthday GolfTournament at the Gateway Hills Golf Courseat Lackland Air Force Base. At the conclusionof the ceremony, awards were also presentedfor first through third place, longest drive, closestto the hole and longest putt.
JUNE 9, 2011 NEWS LEADER PAGE 17Swan launches first pitch ofSan Antonio Missions gamePhoto by Sgt. Maj. Eric LobsingerSan Antonio Missions first baseman Cody Decker hands the ball back toLt. Gen. Guy Swan III, commanding general of U.S. <strong>Army</strong> North, afterSwan threw out the ceremonial first pitch <strong>June</strong> 1 to kick off Military AppreciationNight, hosted by the San Antonio Missions, at San Antonio’sNelson Wolff Municipal Stadium. The Missions, a Double-A affiliate of theSan Diego Padres, trailed 2-0 from the top of the 1st inning until comingback to tie the game in the bottom of the 9th and earning a hard-fought3-2 victory in the 10th. Following Swan’s first pitch, Lt. Col. Deon Green,deputy staff judge advocate, <strong>Army</strong> North, belted out the national anthemas the <strong>Army</strong> North color guard posted the colors.Obama nominates Dempsey asJCS chairman, Winnefeld as vice chairmanBy Jim GaramoneAmerican Forces Press ServicePresident BarackObama announcedhis choices as chairmanand vice chairmanof the JointChiefs of Staff May 30during a Rose Gardenceremony.Obama intends tonominate <strong>Army</strong> Gen.Martin E. Dempsey aschairman and NavyAdm. James A. Winnefeldas vice chairman.Dempsey is currentlythe <strong>Army</strong> chiefof staff and Winnefeldis the commander ofU.S. Northern Command.Dempsey willreplace Adm. MikeMullen when histerm ends Sept. 30,and Winnefeld willreplace Marine Gen.James Cartwrightwhen his term endsin July.The presidentPhoto by Petty Officer 1st Class Chad J. McNeeleyPresident Barack Obama announced <strong>Army</strong> Gen. MartinE. Dempsey as his choice as chairman of the Joint Chiefsof Staff during a Rose Garden ceremony May 30, 2011.In this photo, Navy Adm. Mike Mullen, chairman of theJoint Chiefs of Staff, speaks with General Dempsey May29 prior to the 2011 National Memorial Day Concert atthe U.S. Capitol in Washington, D.C.intends to nominateGen. Ray Odierno tosucceed Dempsey atthe <strong>Army</strong> post.The Senate mustapprove the nominationsand the presidentcalled on thebody to act expeditiouslyso the militarytransition will be“seamless.”
PAGE 18 NEWS LEADER JUNE 9, 2011Customer Management Services lends voice to customersBy Dr. Katherine HarrisCustomer Service OfficerCustomer ManagementServices is aninstallation-based programthat continuouslyseeks and uses customerfeedback to evaluateand improve both thedelivery and receipt ofJoint Base programs andservices.CMS is a key componentbecause a bigportion of the customerservice mission entailscollecting and assessingdata to determine howwell installation servicessupport service memberand family readiness.The program usesan integrated servicedelivery of three tools forenhancing customer services,assessing customerfeedback and improvingprocesses – individual,constituent group andleadership.The individual toolis the ICE system. ICEis a user-friendly programthat provides anavenue for customersto voice their opinionon what they like anddon’t like and suggestimprovements to serviceproviders.Leaders can then takeadvantage of that informationto prevent smallproblems from becominglarge ones, increasesatisfaction with serviceor make decisions toredirect resources thatbetter meet customerneeds.Don’t forget, you area few keystrokes awayfrom being the changeyou want to see. Moveto action and submit anICE comment at http://www.samhouston.army.mil. When you arrivethere, click on the ICElogo at the bottom of thehome page.The second tool isthe constituent group.Community FIRST, AFAP(<strong>Army</strong> Family ActionPlan) and the Air ForceCaring for People Forumsare organized tocapture ideas and issuesabout improving qualityof life programs andactivities for <strong>Fort</strong> <strong>Sam</strong><strong>Houston</strong>/JBSA..So what is FIRST? Theterm stands for Feedback,Issues, Resolutions,Solutions, Today.The CommunityFIRST program identifiesissues, developsresolutions and solutions,and provides feedback.Community FIRST is aprogram that gathersissues from the community,which are thenreviewed, and sent tothe appropriate squadronleaders or agencyfor action.The issue is workedand the feedback isreviewed by an installation-wideCommunityAction InformationBoard/ Quality of LifeCouncil to determine thefinal disposition. Issuesthat cannot be resolvedat the local level aresubmitted to the yearlyAFAP and/or Caring forPeople Forum.The leadership toolof CMS affords missioncommanders and leadersthe opportunity toweigh-in.An annual CustomerService Assessmentfocuses on missioncommanders and constituentswith a comprehensivesurvey ratingperformance, importanceand priority of services.You are the key to thisprocess. Every day youuse the various facilitiesand services on JBSA.You see where thereare problems and youhave ideas on how to fixthem.Let us know yourideas. Your input matters.For more informationabout the CustomerManagement Serviceprogram, call 221-2543.
JUNE 9, 2011 NEWS LEADER PAGE 19Force SupportSquadronFamily & MWRAnnouncementsEDGE! Summer Fun andActivitiesNow registering children in firstthrough 12 grades for <strong>June</strong> activities.To register, call 221-4871 orvisit https://webtrac.mwr.army.mil.Win a Trip for TwoEnter for a chance to win atrip for two to an Armed ForcesRecreation Center. Visit http://www.armymwr.com/travel/recreationcenters/before <strong>June</strong> 15.Canyon Lake Joint Base WeekendGetawayAug. 5-8, $70 per person,includes room and meals. Must be18 or older to participate, paymentdue by July 15. Call 221-4242.Junior Golf ClinicsRegister now for junior golfclinics held 9-11 a.m., July 11-15and Aug. 8-12 at the <strong>Fort</strong> <strong>Sam</strong><strong>Houston</strong> Golf Club, 1050 HarryWurzbach Road. Cost is $100 perstudent. Call 222-9386.Microsoft Office Classes<strong>June</strong> 14 – Word Level 1<strong>June</strong> 15 – PowerPoint Level 1<strong>June</strong> 16 – PowerPoint Level 2<strong>June</strong> 21 – Word Level 2Classes are 8 a.m.-noon at theRoadrunner Community Service,Building 2797. To register, call221-2518/2705.Calendar of Events<strong>June</strong> 9Mandatory Initial First TermerFinancial ReadinessThe class is 10 a.m.-noon atthe Roadrunner Community Center,Computer Lab Building 2797. Toregister, call 221-1612.Single ParentingClasses are <strong>June</strong> 9 and 16,11 a.m.-1 p.m. at the Red Cross,Building 2650. This two sessionparenting class provides skillsuniquely designed for singleparents. To register, call 295-0313or 221-0349.A Midsummer Knight’s ReadThe event is 1-4 p.m. at KeithA. Campbell Memorial Library, 2011Harney Path. Activities includemaking a medieval banner. Call221-4702/4387.Couple’s EnrichmentClasses are <strong>June</strong> 9, 16 and23, 5:30-7 p.m. at the RoadrunnerCommunity Center, BuildingOutdoor Movie Nights<strong>June</strong> 24, “Life as WeKnow It” at the flagpole<strong>June</strong> 25, “Megamind”at Dodd FieldJuly 8,“The GreenHornet,” rated PG-13, atthe flagpoleJuly 9, “Gnomeo andJuliet” at Dodd FieldJuly 22, “Battle: LosAngeles” rated PG-13, atthe flagpoleJuly 23, “Yogi Bear” atDodd FieldAll movies begin atdusk around 8-8:30 p.m.The movie time will getlater as daylight remainslonger. Bring chairs orblankets and enjoy freepopcorn, snow cones andcotton candy. Call 221-2418/2704.2797. This three session classcenters on reconnecting with yourpartner. To register, call 295-0313or 221-0349.A Musical SplendorThis year’s entry into the 2011Festival of the Arts begins at 7p.m. at the Hacienda RecreationCenter, Building 1462 GardenRoad. Call 224-7250.<strong>June</strong> 10FRG for Command LeadershipThe class is 8 a.m.-noon at theRoadrunner Community Center,Building 2797. To register, call221-1829/0946.Wounded Warrior GolfScrambleScramble begins at 1 p.m.with a shotgun start at the <strong>Fort</strong><strong>Sam</strong> <strong>Houston</strong> Golf Club. Registerup to two players to participate.Fees are $25/member and $35/non-member, includes cart rentals,prizes and the social following thescramble. Participants must be inan authorized pass or leave status.Call 222-9386.<strong>June</strong> 11Key Caller TrainingThe training is 9 a.m.-3 p.m. atthe Roadrunner Community Center,Building 2797. Bring a bag lunch.To register, call 221-1829/0946.<strong>June</strong> 13Debt LiquidationThe class is 2 to 4 p.m. at theRoadrunner Community Center,Building 2797. To register, call221-2380.Driver’s Education CourseSKIES Unlimited Driver’sEducation Course is <strong>June</strong> 13-July6, 5-7 p.m. at the Family ChildCenter, Building 1630A Sultan Rd.Students, ages 14-18 receive 32hours of classroom instruction and14 hours of behind-the-wheel drivinginstruction. Cost per studentis $365. Register be <strong>June</strong> 10. Call221-3381, 771-2148 or 221-4871.<strong>June</strong> 14Interviewing Skills and Dressfor SuccessThe class is 9 a.m.-noon at theRoadrunner Community Center,Building 2797. To register, call221-0516/2705.H.U.G.S. PlaygroupThe group for children up toage 5 meets Tuesdays, 9-11 a.m.at the Middle School Teen Center,See MWR, P20
PAGE 20 NEWS LEADER JUNE 9, 2011AnnouncementsLogistics Officer AssociationScholarshipThe Alamo Chapter of theLogistic Officer Association is acceptingapplications for the 2011scholarship program. All EnlistedPersonnel and DOD Civilians up toGS-09, seeking advancement ina logistics related career field areencouraged to apply. All applicationpackages must be received by <strong>June</strong>27. Call 652-9433 or visit http://www.loanational.org/chapters/index.php?id=46.Calendar of Events<strong>June</strong> 11Sunrise WalkThe Randolph Roadrunnersvolksmarch club will host a 5kand 10k walk starting at the TacoCabana #251, 1130 North Loop1604 West. Walks start between6-8:30 a.m.; finish by 11:30 a.m.Call 723-8574 or visit http://www.randolphroadrunners.info.<strong>June</strong> 17<strong>Army</strong> Birthday BallThe annual ball hosted by <strong>Army</strong>South and Installation ManagementCommand begins at 5:30p.m. at the Marriott Rivercenter Hotel.Tickets are $60, must purchaseby <strong>June</strong> 10. Menu choice is dualplate of chicken and beef or vegtarianstrudel. Call 221-3919 forinformation on dress and tickets.<strong>June</strong> 20Warrant Officer AssociationThe Lone Star Silver Chapterwill meet at 7 p.m. at Chacho’s &Chulucci’s, 8614 Perrin Beitel Rd.All active duty, retired, Reserve,National Guard warrant officersand family members are invited.Call 221-7327 or 666-9818.<strong>June</strong> 22Lone Star Tactical & AviationExpoThe expo will be held 9 a.m.-5p.m. in Arnold Hall on Lackland AirForce Base. Call 757-708-4136 or757-416-6360.<strong>June</strong> 23Veteran Information ProgramThe “Veteran Education &Training Benefits and Opportunities”program will be held6:15-8:30 p.m. at The NeighborhoodPlace, 3014 Rivas St. Meetveteran service advocates andlearn about federal, state andlocal education and trainingbenefits. This event if free.Babsitting services will be available.Reserve a seat by <strong>June</strong> 20.Call 832-3009 or emailveteran2004-VIP@yahoo.com.<strong>June</strong> 26AUSA Golf TournamentThe Alamo Chapter, Associationof the United States <strong>Army</strong>,will host the 14th Annual“For the Soldier” Golf Tournamentat 11:30 a.m. at the <strong>Fort</strong> <strong>Sam</strong><strong>Houston</strong> Golf Course. To sign upas a team or individually,visit the <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>Golf Course or http://www.alamochapterausa.org.Call 421-7782for information.fortfreebiesforsaleFor Sale: Storage cabinet, 30inches by 17 inches by 60 inches,MWR from P19Funston Road Building 2515 for interactiveplay. Call 221-0349/2418.Baby TalkThis new parent discussiongroup meets Tuesdays, 1-2:30 p.m.at Dodd Field Chapel. Call 221-0349/0655.Using Credit WiselyThe class is 2-4 p.m. at theRoadrunner Community Center,Building 2797. To register, call221-2380.<strong>June</strong> 15Nurturing Parenting SeminarThis two-part seminar is <strong>June</strong>15 and 29, 11 a.m.-1 p.m. at theRed Cross, Building 2650. Call221-0349.$17; 4 foot by 8 foot by 1/2 inchplywood sheets, new, $4.50 each;new 8-panel wire pet pen, foldable,2 feet by 4 feet by 16 feet,$45; handcrafted flower hangers,each holds three pots, $8 each;52-inch ceiling fan. 3-speed, fiveblades, $12; Sunbeam gas barbecuegrill, $15. Call 313-0061.Mandatory Initial First TermerFinancial ReadinessThe class is noon-2 p.m. at theEducation Center, Building 2248. Toregister, call 221-1612.<strong>June</strong> 17Dive-In Movie“Tangled” begins at dusk at the<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Aquatic Center,Building 3300 Williams Road. Innertubes or floating chairs allowed inpool, no rafts or air mattresses.Call 221-4887.<strong>June</strong> 19Father/Son or Daughter GolfTournamentThe tournament begins at 12:30p.m. with a shotgun start at the<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Golf Club, 1050Harry Wurzbach Road. Cost is $25/members and $35/non-members.Sign up by <strong>June</strong> 17. Call 222-9386.
JUNE 9, 2011 NEWS LEADER PAGE 21Readers of all ages invited on a medieval questBy Deyanira Romo Rossell502nd FSS MarketingThe Keith A. CampbellMemorial Library inBuilding 1222 at 2601Harney Road on <strong>Fort</strong><strong>Sam</strong> <strong>Houston</strong> is registeringchildren, teens andadults for their summerreading program,“A Midsummer Knight’sRead.”This medieval questincludes prizes for participantswho meet readinggoals and activitiesto keep minds entertainedand challengedduring the long summerbreak.“This year, we havejoined libraries throughoutthe Department ofDefense in the UnitedStates and overseas whoare offering the sameprogram,” said RobbyeDurham, supervisorylibrarian. “Because weknow many of our familieswill be moving, wewant to make sure theycan start here and pickup the reading programat their new home.”KindergartenerAdalynn Acton and hergrandmother were waitingat the front door ofthe library to sign upfor the summer readingprogram.“Adalyn was so excitedto sign up for oursummer reading programthat she arrivedhere before we openedand is officially our firstparticipant,” Durhamsaid. “It’s wonderful tosee such enthusiasmabout books among ouryoung children. We lookforward to a great summerfor all our readers.”Col. Mary Garr, 502ndMission Support Groupcommander, also joinedthe library team inencouraging children toput reading at the top of<strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Elementary Kindergartener Gabriela Lopez Correa(center) is off to a great summer, following a pep talk on the importanceof reading by 502 Mission Support Group commander, Col.Mary Garr and Robbye Durham, supervisory librarian at the Keith ACampbell Memorial Library.their summer plans.Talking to studentsat <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong>Elementary School <strong>June</strong>1, Garr listed off someof her favorite books forchildren including theBerenstain Bears, MagicTree House and LittleCritter.She asked the children,“How many of youwill read this summer?”Receiving a resounding“yes”, Garr challengedthe students to read ahundred books duringtheir break.“If you want to growup to be smart, get agood education and agood job, you need toexercise your brain byreading,” she told thestudents.With the focus onmedieval times there isan abundance of bookson knights, swords anddragons to entertainreaders of all ages.Just as importantly,year-round the KeithA. Campbell MemorialLibrary serves as adestination for CommonAccess Card registration,online training andresources for materialsin the service member’scareer field.The library also offersservice members a placeto gather in their freetime, providing Internetuse, gaming systems, aswell as book and DVDcheckout.For more information,call 221-4702 or 221-4387.Justus Holden, apre-school studentat <strong>Fort</strong> <strong>Sam</strong><strong>Houston</strong> Elementary,tries on a foamclaw, one of themany medievalthemedprizes thatawait studentsat the Keith ACampbell MemorialLibrary in celebrationof their summerreading program,“A MidsummerKnight’s Read.”Courtesy photo
PAGE 22 NEWS LEADER JUNE 9, 2011CSF-PREP from P3“Therefore the bestthing we can do isto prepare how wewill respond and howwell we respond istied to self awarenessand our ability to selfregulate. This facilityis geared towardproviding the mentalskills needed to bemore self aware,more self regulating,resilient with theability to thrive in aVUCA world.”CSF-PREP trainingis especially helpfulfor wounded warriorsBurbelo said, introducingretired Sgt.Joshua Michael, whouses the principles helearned to achieve agreater-than-expectedgoal as a realtor inSan Antonio.Michael said heearned $1 million hisfirst year in businessand he enjoys what heis doing, even in thisshifting economy. “Ilove it. I am booming.”Michaels waswounded in Iraqin 2006 with threeconsecutive traumaticbrain injuries. Hewas sent to <strong>Fort</strong> <strong>Sam</strong><strong>Houston</strong> to recoverand get his life skillsback.“The CSF-PREPhelped me do that.I learned how tomentally focus andhow to set smart andattainable goals. I actuallyblew all of myexpectations out ofthe water,” Michaelssaid.If a particular goalis not attainable asoriginally set, Michaelsredirects hisefforts, or focusesfrom a different perspectiverather thanget frustrated andquit.Formally the <strong>Army</strong>Center for EnhancedPerformance, CSF-PREP was establishedin the fall of 2006 at<strong>Fort</strong> Bragg, N.C. accordingto Burbelo.Currently headquarteredat WestPoint, N.Y., the programhas grown to 11sites around the U.S.and supports multiplemissions around the<strong>Army</strong> from SpecialOperations to deployingForces Commandunits; including theWarrior TransitionCommand and outlyingWTUs.Several audits andnumerous smallerstudies show theprogram is effectiveBurbelo said.“A rigorous programof evaluation oftens of thousands ofSoldiers and leaderstells us we’re clearlyproviding added valueand closing a gap in<strong>Army</strong> need.”“I believe <strong>Fort</strong><strong>Sam</strong> <strong>Houston</strong> is anideal location for thiscapability, specificallyas it relates to the importanceof providingcritical support to themedical community,”Burbelo said.“This ribbon cuttingceremony is theculmination of threeyears of comprehensiveplanning, designingand building;”said Jill Wierzba,CSF-PREP performanceenhancementspecialist, “not justo f t h e f a c i l i t y, b u t f o rredefining thefuture.”NEWS from P3Gazebo Concert<strong>Army</strong> Surgeon General Lt. Gen. Eric Schoomakerwill host a concert <strong>June</strong> 26 at 7 p.m. at the gazebo onStaff Post Road.Wilford Hall Emergency Department ClosingThe Wilford Hall Medical Center EmergencyDepartment will close effective <strong>June</strong> 30 and becomean Urgent Care Center effective July 1. Emergencyservices are still available at Brooke <strong>Army</strong> MedicalCenter. For minor illnesses or injuries, call 916-9900for an appointment with your primary care managerprior to coming to the Urgent Care Center for care.NEC Fee ScheduleThe <strong>Fort</strong> <strong>Sam</strong> <strong>Houston</strong> Network Enterprise CenterFiscal Year 2012 IT Fee Schedule is available. Thecharges for service reflect the current mandate by theNetwork Command to use standardized cost modelsacross CONUS <strong>Army</strong> Installations. Visit NEC website athttp://www.samhouston.army.mil/nec/policies.aspx toview the schedule. Call 221-4565 for information.