HANDBOOK - Wellington Institute of Technology
HANDBOOK - Wellington Institute of Technology HANDBOOK - Wellington Institute of Technology
COURSE TITLE:Course Number:Change ManagementBM7007Level: 7Credits: 15Co requisites:BM5001Learning Hours:Face-to-face tuition 45Self-directed with tutorial supportavailableOnlineDistance (not online)Resource based learning (notonline)Workplace learningSupervised work experienceSelf-directed (out of class without directtutorial support)Workplace projectTests and examinations 5Other(State)……………………………..100Total learning hours 150Aim(s):To provide the student with knowledge of effective change management principleswithin a business context.Topic(s) or summary of content:Change management theories and processesTypes of interventionsProgrammes for changeRole of line and staff functions in change management
Leading changeMeasuring resultsCompetencies of an effective change agentTopic 1:Overview of change managementLearning Outcome(s):Explain why the field of change management is important and how it contributes toeffective change.Assessment criteria:1.1 Define the concept of change management as it relates to the need for changeand renewal.1.2 Identify the major challenges facing organisations today1.3 Outline the advantages and disadvantages of using an internal vs. externalconsultant.1.4 Discuss ‘Open Systems Theory’.Topic 2:Problem diagnosis and analysisLearning Outcome(s):Understand the problems that can occur and the various change theories which canbe used to diagnose and facilitate change.Assessment criteria:2.1 Explain the model of planned change2.2 Discuss Lewin’s Model of change, the ‘Action Research Model’ and othercontemporary approaches.2.3 Identify and evaluate the different types of planned change.2.4 Discuss the key elements that should be considered at the individual, group andorganisational levels.2.5 Outline the types of data collection techniques and determine the appropriatefeedback mechanisms.Topic: 3Approaches to interventionsLearning Outcome(s):Determine what interventions, activities and programs can be utilised to effectivelymanage change.Assessment criteria:3.1 Describe the various types of interventions3.2 Discuss human process and HR management interventions3.3 Explain how structural changes, for example - downsizing and re-structuring, canimpact organisational design and the types of interventions that can be utilised.
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Leading changeMeasuring resultsCompetencies <strong>of</strong> an effective change agentTopic 1:Overview <strong>of</strong> change managementLearning Outcome(s):Explain why the field <strong>of</strong> change management is important and how it contributes toeffective change.Assessment criteria:1.1 Define the concept <strong>of</strong> change management as it relates to the need for changeand renewal.1.2 Identify the major challenges facing organisations today1.3 Outline the advantages and disadvantages <strong>of</strong> using an internal vs. externalconsultant.1.4 Discuss ‘Open Systems Theory’.Topic 2:Problem diagnosis and analysisLearning Outcome(s):Understand the problems that can occur and the various change theories which canbe used to diagnose and facilitate change.Assessment criteria:2.1 Explain the model <strong>of</strong> planned change2.2 Discuss Lewin’s Model <strong>of</strong> change, the ‘Action Research Model’ and othercontemporary approaches.2.3 Identify and evaluate the different types <strong>of</strong> planned change.2.4 Discuss the key elements that should be considered at the individual, group andorganisational levels.2.5 Outline the types <strong>of</strong> data collection techniques and determine the appropriatefeedback mechanisms.Topic: 3Approaches to interventionsLearning Outcome(s):Determine what interventions, activities and programs can be utilised to effectivelymanage change.Assessment criteria:3.1 Describe the various types <strong>of</strong> interventions3.2 Discuss human process and HR management interventions3.3 Explain how structural changes, for example - downsizing and re-structuring, canimpact organisational design and the types <strong>of</strong> interventions that can be utilised.
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