3. - Zagope

Human ResourcesTraining and KnowledgeIn 2010, Zagope’s investment in training andknowledge reflected the company’s bet on thepersonal and professional development of itsemployees.Number of employees:6,704Zagope finished the year of 2010 with a totalof 6 704 employees, The number representsan approximate increase of 25% from theprevious year; a result of the consolidation ofthe company’s internationalisation policy and ofits ever growing presence in Angola, EquatorialGuinea, Republic of the Congo, Algeria andCameroon, among others. 665 admissions for theoperational, medium and executive levels tookplace in Portugal and Brazil.One of the highlights was the Defensive DrivingTraining, that took place in the last semester ofthe year. The action had as its goal to conveythe benefits brought by the practice of proactivedriving, which include savings in fuel, smallerdepreciation of the vehicles, less maintenanceexpenses, less accidents, less noise and reducedgas emissions..The Planning and Management Control Processwere also in evidence in 2010, inspiring a numberof training actions in Portugal and in variousmarkets where Zagope is present.Despite the construction sector being traditionallymasculine, women represent 9% of Zagope’swork force, with positions in the administrativeand production divisions of the company.The launch of AGente Culture, in the end of 2010,involved various training actions to disseminatethe 12 principles and 34 behaviours, reaching outto the Company’s employees in a short space oftime.As in the past, the Quality, Safety andEnvironment training remains a much-valuedprocess within the company.ZAGOPE – Construções e Engenharia, S.A. | Annual Report 2010