1 THE HARYANA ELECTRICITY REFORM ACT, 1997 ... - HIPA

(3) The Commission Advisory Committee shall meet at least once in every 3months.(4) The functions of the Commission Advisory Committee shall be as follows:-(a) to advise the Commission on major questions of policy; relating to theelectricity industry in the State; and(b) to advise the Commission on any matters which the Commission may putbefore it, including matters relating to the quality, continuity and extent ofservice provided by licensees and compliance by licensees with theconditions and requirements of their licences.Consumer Protection;Standards ofPerformance.33. (1) The Commission may, after consultation with (a) holders of supply licences,(b) other persons or bodies appearing to the Commission to be representative ofpersons and categories of person likely to be affected and (c) the Commission AdvisoryCommittee, frame regulations prescribing:--(a) the circumstances in which such licensees are to inform customers of theirrights;(b) the standards of performance in relation to any duty arising undersub-section (a) above or otherwise in connection with the electricity supplyto the consumers; and(c) the circumstances in which licensees are to be exempted from anyrequirements of the regulations or this section and may make differentprovision for different licensees.Electricity Supply;Overall PerformanceStandards(2) Nothing in this or other provisions of this Act shall in any way prejudice oraffect the rights and privileges of the Consumers under other laws including but notlimited to the Consumer Protection Act, 1986.34. (1) The Commission may, after consultation with the licensees, the CommissionAdvisory Committee, and with persons or bodies appearing to it to be representative ofpersons likely to be affected, from time to time-(a) determine such standards of overall performance in connection with theprovision of electricity, supply services and in connection with thepromotion of the efficient use of electricity by consumers as, in its opinion,is economic and ought to be achieved by such licensees; and(b) arrange for the publication, in such form and in such manner as it considers40