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controlling in the function of research and development management

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3. CONTROLLING AS A SUBSYSTEM OF RESEARCH AND DEVELOPMENTMANAGEMENTControll<strong>in</strong>g cannot <strong>and</strong> must not be considered separated from <strong>the</strong> <strong>research</strong> <strong>and</strong> <strong>development</strong><strong>management</strong>, nor can we generally say that <strong>the</strong>re is a successful <strong>research</strong> <strong>and</strong> <strong>development</strong> processwithout <strong>the</strong> application <strong>of</strong> <strong>controll<strong>in</strong>g</strong>. Controll<strong>in</strong>g as a subsystem <strong>of</strong> <strong>research</strong> <strong>and</strong> <strong>development</strong><strong>management</strong> highlights <strong>the</strong> necessity <strong>of</strong> <strong>the</strong>ir mutual <strong>in</strong>terrelation <strong>and</strong> expert collaboration. Theircommon goal is to successfully <strong>and</strong> efficiently manage a company, but <strong>the</strong> ways by which this isrealized are different. While <strong>the</strong> <strong>management</strong>’s obligation is to def<strong>in</strong>e goals through operational<strong>and</strong> strategic plann<strong>in</strong>g, organiz<strong>in</strong>g, conduct<strong>in</strong>g, manag<strong>in</strong>g human resources <strong>and</strong> bus<strong>in</strong>esssupervision, <strong>controll<strong>in</strong>g</strong> is on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong> obliged to fulfill basic tasks by means <strong>of</strong> apply<strong>in</strong>g itsmethods <strong>and</strong> <strong>in</strong>struments, which <strong>in</strong>cludes:1. provid<strong>in</strong>g transparency <strong>in</strong> all bus<strong>in</strong>ess areas,2. provid<strong>in</strong>g high-quality bus<strong>in</strong>ess <strong>in</strong>formation, <strong>and</strong>3. enabl<strong>in</strong>g perpetual bus<strong>in</strong>ess advancement <strong>and</strong> success rate.By virtue <strong>of</strong> apply<strong>in</strong>g <strong>controll<strong>in</strong>g</strong>, bus<strong>in</strong>ess <strong>in</strong>formation from all parts <strong>of</strong> manag<strong>in</strong>g (procurement,production, sell<strong>in</strong>g, market<strong>in</strong>g, account<strong>in</strong>g, f<strong>in</strong>ances, <strong>in</strong>vestments, etc.) become usable, measurable,<strong>and</strong> available to <strong>the</strong> <strong>management</strong> <strong>in</strong> <strong>the</strong> form <strong>of</strong> report. By means <strong>of</strong> <strong>controll<strong>in</strong>g</strong>, it is possible tomonitor <strong>and</strong> measure all processes cont<strong>in</strong>ually. From this connection <strong>of</strong> <strong>research</strong> <strong>and</strong> <strong>development</strong><strong>management</strong> <strong>and</strong> <strong>controll<strong>in</strong>g</strong> stems <strong>the</strong> fact that it is <strong>the</strong>se two very areas that <strong>the</strong> success <strong>and</strong><strong>management</strong> <strong>development</strong> <strong>in</strong> all parts depend on.3.1. Controll<strong>in</strong>g as a <strong>function</strong> <strong>in</strong> a companyAs <strong>the</strong> previous part <strong>of</strong> <strong>the</strong> text highlighted <strong>the</strong> mutual <strong>in</strong>terrelation <strong>of</strong> <strong>controll<strong>in</strong>g</strong> <strong>and</strong> <strong>management</strong>,we conclude that managers are users <strong>of</strong> <strong>in</strong>formation provided by <strong>controll<strong>in</strong>g</strong> on all levels.Controll<strong>in</strong>g achieves best results as <strong>the</strong> very part <strong>of</strong> <strong>the</strong> <strong>management</strong>, but now we come to anextremely essential question, which is, where does <strong>controll<strong>in</strong>g</strong> belong, that is to say, where shouldit be positioned <strong>in</strong> <strong>the</strong> organizational structure <strong>of</strong> a company? It is well worth not<strong>in</strong>g here that<strong>controll<strong>in</strong>g</strong> has been develop<strong>in</strong>g out <strong>of</strong> <strong>function</strong>s <strong>of</strong> account<strong>in</strong>g <strong>and</strong> f<strong>in</strong>ances <strong>in</strong> developed countries.Later on, as it progressed <strong>in</strong> modern conditions, it <strong>in</strong>stitutionalized <strong>and</strong> became an <strong>in</strong>dividual<strong>function</strong> <strong>of</strong> <strong>management</strong>. However, it is fairly hard to compare <strong>the</strong> practice <strong>of</strong> developed countriesaround <strong>the</strong> globe <strong>and</strong> even harder to apply it immediately <strong>in</strong> Serbia. In our economic practice weshould seek practical, applicable, <strong>and</strong> acceptable solutions which will enable <strong>controll<strong>in</strong>g</strong> to take <strong>the</strong>place it belongs for quite some time. Accord<strong>in</strong>gly, an acceptable solution <strong>in</strong> <strong>the</strong> <strong>in</strong>itial <strong>development</strong><strong>of</strong> apply<strong>in</strong>g <strong>controll<strong>in</strong>g</strong> <strong>in</strong> our companies is its presence with<strong>in</strong> <strong>the</strong> frames <strong>of</strong> <strong>in</strong>dividual bus<strong>in</strong>essareas <strong>of</strong> a company, which <strong>in</strong> most cases are: account<strong>in</strong>g, f<strong>in</strong>ances, a plan <strong>and</strong> analysis.3.2. Controll<strong>in</strong>g <strong>and</strong> o<strong>the</strong>r bus<strong>in</strong>ess areasS<strong>in</strong>ce <strong>controll<strong>in</strong>g</strong> is <strong>of</strong>ten mis<strong>in</strong>terpreted <strong>and</strong> falsely related to various bus<strong>in</strong>ess areas, it isnecessary that differences <strong>and</strong> similarities be made among certa<strong>in</strong> bus<strong>in</strong>ess areas. Controll<strong>in</strong>g as asupport to <strong>management</strong> is closely connected to various bus<strong>in</strong>ess areas <strong>of</strong> a company which is<strong>function</strong>ally complemented to all related organizational units.This connection is related to <strong>the</strong> follow<strong>in</strong>g areas:1. Controll<strong>in</strong>g <strong>and</strong> account<strong>in</strong>g2. Controll<strong>in</strong>g <strong>and</strong> f<strong>in</strong>ance3. Supervision <strong>and</strong> control4. Controll<strong>in</strong>g <strong>and</strong> <strong>in</strong>ternal audit<strong>in</strong>g5. Controll<strong>in</strong>g <strong>and</strong> bus<strong>in</strong>ess analysisThis connection refers to <strong>the</strong> next areas: Based on <strong>the</strong> given connection we can say that <strong>controll<strong>in</strong>g</strong>is not account<strong>in</strong>g, f<strong>in</strong>ances, supervision, <strong>in</strong>ternal revision or analysis <strong>of</strong> bus<strong>in</strong>ess as it is commonlythought, but ra<strong>the</strong>r, all <strong>the</strong> aforementioned bus<strong>in</strong>ess areas are part <strong>of</strong> <strong>controll<strong>in</strong>g</strong> <strong>and</strong> represent its300


chief sources <strong>of</strong> <strong>in</strong>formation. In <strong>the</strong> next part <strong>of</strong> <strong>the</strong> text, <strong>the</strong> basic similarities <strong>of</strong> <strong>controll<strong>in</strong>g</strong> <strong>and</strong>certa<strong>in</strong> bus<strong>in</strong>ess areas are listed.1. Controll<strong>in</strong>g <strong>and</strong> account<strong>in</strong>gAccount<strong>in</strong>g is oriented to <strong>in</strong>formation from <strong>the</strong> past, that is to say, all <strong>the</strong> bus<strong>in</strong>ess events from <strong>the</strong> pastwith <strong>the</strong> goal <strong>of</strong> closer prediction, plann<strong>in</strong>g, <strong>and</strong> determ<strong>in</strong><strong>in</strong>g future activities. The company’saccount<strong>in</strong>g is <strong>the</strong> chief source <strong>of</strong> <strong>in</strong>formation for <strong>controll<strong>in</strong>g</strong> s<strong>in</strong>ce account<strong>in</strong>g notes all bus<strong>in</strong>ess changes<strong>and</strong> events <strong>in</strong> relation to <strong>the</strong> company’s bus<strong>in</strong>ess. The chief goal <strong>of</strong> <strong>controll<strong>in</strong>g</strong> is to shape <strong>the</strong> availabledata from account<strong>in</strong>g <strong>in</strong>to usable <strong>in</strong>formation, both <strong>in</strong> terms <strong>of</strong> form <strong>and</strong> content, for <strong>the</strong> needs <strong>of</strong> <strong>the</strong><strong>management</strong>’s decision.2. Controll<strong>in</strong>g <strong>and</strong> f<strong>in</strong>ancesIt is <strong>in</strong> <strong>the</strong> companies’ f<strong>in</strong>ances that <strong>controll<strong>in</strong>g</strong> is most widely applied. Start<strong>in</strong>g from <strong>the</strong> fundamentalpr<strong>in</strong>ciple <strong>of</strong> f<strong>in</strong>ancial <strong>function</strong>, which is keep<strong>in</strong>g <strong>the</strong> liquidity <strong>and</strong> long-term f<strong>in</strong>ancial stability <strong>of</strong> acompany, <strong>controll<strong>in</strong>g</strong> <strong>in</strong> f<strong>in</strong>ances has <strong>the</strong> task to provide efficient manag<strong>in</strong>g <strong>of</strong> <strong>the</strong> f<strong>in</strong>ancial policythrough proper operational <strong>and</strong> strategic plann<strong>in</strong>g, budget<strong>in</strong>g <strong>the</strong> bus<strong>in</strong>ess, establish<strong>in</strong>g an efficientsystem for measur<strong>in</strong>g performances, monitor<strong>in</strong>g, <strong>and</strong> overcom<strong>in</strong>g f<strong>in</strong>ancial risks, report<strong>in</strong>g, as well asconsolidat<strong>in</strong>g activities <strong>of</strong> <strong>the</strong> f<strong>in</strong>ancial <strong>function</strong> with activities <strong>of</strong> o<strong>the</strong>r bus<strong>in</strong>ess <strong>function</strong>s <strong>in</strong> order toatta<strong>in</strong> determ<strong>in</strong>ed goals <strong>of</strong> a company as a whole.3. Controll<strong>in</strong>g <strong>and</strong> controlSupervision as a phase <strong>in</strong> <strong>management</strong> is only a part <strong>of</strong> <strong>controll<strong>in</strong>g</strong>. Supervision entails process<strong>in</strong>g all<strong>the</strong> <strong>in</strong>formation from a company so as to determ<strong>in</strong>e whe<strong>the</strong>r <strong>the</strong>re are deviations between observedfigures, as well as <strong>the</strong> analysis <strong>of</strong> <strong>the</strong>se deviations, whereas <strong>controll<strong>in</strong>g</strong> is focused on <strong>the</strong> comprehensive<strong>and</strong> cont<strong>in</strong>uous support to <strong>the</strong> <strong>management</strong>, <strong>and</strong> is an important part <strong>of</strong> it. From all above, it is necessaryto dist<strong>in</strong>guish supervision from <strong>controll<strong>in</strong>g</strong>, because supervision is just a s<strong>in</strong>gle task <strong>of</strong> support to <strong>the</strong><strong>management</strong> <strong>and</strong> primarily refers to oversee<strong>in</strong>g whe<strong>the</strong>r all <strong>the</strong> activities have been carried out, whereas<strong>the</strong> task <strong>of</strong> <strong>controll<strong>in</strong>g</strong> is tak<strong>in</strong>g certa<strong>in</strong> remedial actions <strong>in</strong> case deviations are not <strong>in</strong> accordance with<strong>the</strong> already def<strong>in</strong>ed st<strong>and</strong>ards. The European literature on economics, especially that <strong>of</strong> Germany, jo<strong>in</strong>edby <strong>the</strong> English literature, def<strong>in</strong>es <strong>the</strong> term ‘supervision’ with <strong>controll<strong>in</strong>g</strong> for <strong>the</strong> sake <strong>of</strong> comparison withcerta<strong>in</strong> figures <strong>and</strong> processes. Pr<strong>of</strong>. Frese, E. (Frese, 1968.), analyz<strong>in</strong>g <strong>the</strong> <strong>function</strong> <strong>of</strong> control, po<strong>in</strong>tedout that supervision should mean comparison between planned <strong>and</strong> realized values for <strong>in</strong>formationabout results <strong>of</strong> economic <strong>in</strong>fluence.4. Controll<strong>in</strong>g <strong>and</strong> <strong>in</strong>ternal audit<strong>in</strong>gControll<strong>in</strong>g <strong>and</strong> <strong>in</strong>ternal audit<strong>in</strong>g are <strong>function</strong>ally convergent. Some developed countries dem<strong>and</strong> <strong>the</strong>irrigid dist<strong>in</strong>ction, <strong>in</strong> o<strong>the</strong>r words, <strong>the</strong> necessity for <strong>the</strong> <strong>in</strong>stitutionalized <strong>in</strong>dependency. For <strong>in</strong>stance, <strong>in</strong> <strong>the</strong>USA revision is a part <strong>of</strong> <strong>controll<strong>in</strong>g</strong>, whereas <strong>in</strong> Germany it is <strong>in</strong>sisted that <strong>the</strong>se two be completelyseparated. The basic purpose <strong>and</strong> goal <strong>of</strong> revision is to <strong>in</strong>crease objectivity <strong>and</strong> reality <strong>of</strong> <strong>in</strong>formationabout manag<strong>in</strong>g a company, whereas on <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> basic purpose <strong>of</strong> <strong>controll<strong>in</strong>g</strong> is to <strong>in</strong>crease<strong>the</strong> success rate <strong>and</strong> <strong>the</strong> faster adaptation to <strong>in</strong>ternal <strong>and</strong> external changes <strong>in</strong> <strong>the</strong> environment.Accomplish<strong>in</strong>g revision’s tasks contributes to <strong>the</strong> success <strong>of</strong> <strong>controll<strong>in</strong>g</strong> <strong>and</strong> vice versa.5. Controll<strong>in</strong>g <strong>and</strong> a bus<strong>in</strong>ess analysisThe basic pr<strong>in</strong>ciple <strong>of</strong> apply<strong>in</strong>g <strong>controll<strong>in</strong>g</strong> <strong>and</strong> a bus<strong>in</strong>ess analysis is <strong>the</strong> bus<strong>in</strong>ess analysis which isrealized by means <strong>of</strong> various methods <strong>and</strong> <strong>in</strong>dexes. The subject <strong>of</strong> analysis is runn<strong>in</strong>g a companyobserved from different aspects <strong>of</strong> <strong>the</strong> success rate. The analysis alone is realized by employ<strong>in</strong>g variousqualitative <strong>and</strong> quantitative bus<strong>in</strong>ess <strong>in</strong>dexes. Goals <strong>and</strong> tasks <strong>of</strong> a bus<strong>in</strong>ess analysis differ from <strong>the</strong>needs <strong>of</strong> <strong>the</strong> users who do <strong>the</strong> analysis on <strong>the</strong>ir own, while <strong>the</strong> activities <strong>of</strong> <strong>controll<strong>in</strong>g</strong> are divertedtowards establish<strong>in</strong>g <strong>the</strong> exist<strong>in</strong>g state <strong>and</strong> propos<strong>in</strong>g a solution as well as establish<strong>in</strong>g <strong>and</strong> develop<strong>in</strong>gan efficient system <strong>of</strong> monitor<strong>in</strong>g companies’ performances <strong>and</strong> report<strong>in</strong>g to <strong>the</strong> <strong>management</strong> needs.The chief <strong>in</strong>fluence <strong>of</strong> <strong>controll<strong>in</strong>g</strong> is to recognize <strong>and</strong> develop <strong>in</strong>dexes <strong>and</strong> methods that representativelydescribe a situation <strong>in</strong> a company.301


5. IN LIEU OF THE CONCLUSIONThe significance <strong>of</strong> <strong>controll<strong>in</strong>g</strong> was long ago recognized by <strong>the</strong> economic systems <strong>of</strong> <strong>the</strong> advancedworld economies, <strong>and</strong> even by <strong>the</strong> neighbor<strong>in</strong>g countries which consider <strong>controll<strong>in</strong>g</strong> an essential<strong>in</strong>strument which has an advisory role <strong>and</strong> contributes to <strong>the</strong> success rate <strong>of</strong> runn<strong>in</strong>g a bus<strong>in</strong>ess. In <strong>the</strong>state <strong>of</strong> crisis, it is extremely important that all <strong>the</strong> data perta<strong>in</strong><strong>in</strong>g to <strong>the</strong> issues <strong>in</strong> runn<strong>in</strong>g a bus<strong>in</strong>ess beobta<strong>in</strong>ed <strong>in</strong> due course, f<strong>in</strong>d <strong>the</strong>ir causes, <strong>the</strong> place <strong>of</strong> occurrence <strong>and</strong> to f<strong>in</strong>d efficient solutions as soonas possible. As a process <strong>of</strong> expert support to <strong>the</strong> <strong>management</strong>, <strong>controll<strong>in</strong>g</strong> provides answers to <strong>the</strong>severy situations, that is to say, represents <strong>the</strong> <strong>function</strong> <strong>of</strong> resolv<strong>in</strong>g every specific problem <strong>in</strong> a company,but also <strong>the</strong> <strong>function</strong> <strong>of</strong> <strong>in</strong>form<strong>in</strong>g which br<strong>in</strong>gs about <strong>the</strong> advancement <strong>and</strong> bus<strong>in</strong>ess <strong>development</strong>. Theeconomic subject <strong>management</strong> <strong>in</strong> Serbia needs to encourage <strong>the</strong> application <strong>and</strong> <strong>development</strong> <strong>of</strong><strong>controll<strong>in</strong>g</strong> <strong>and</strong> th<strong>in</strong>k <strong>of</strong> it as a concept <strong>and</strong> <strong>in</strong>strument by virtue <strong>of</strong> which <strong>the</strong> process <strong>of</strong> <strong>management</strong>will be conducted with greater efficacy <strong>and</strong> efficiency. This way <strong>of</strong> th<strong>in</strong>k<strong>in</strong>g <strong>and</strong> application <strong>of</strong><strong>controll<strong>in</strong>g</strong> <strong>in</strong> practice would allow for <strong>the</strong> <strong>function</strong> <strong>of</strong> <strong>research</strong> <strong>and</strong> <strong>development</strong> <strong>management</strong> to get <strong>the</strong>novel – manag<strong>in</strong>g orientation.REFERENCESEschenbach, Rolf. (1998.): Controll<strong>in</strong>g I. Die Konzeption des Controll<strong>in</strong>g. Wien: Institut fürUnternehmensfuhrung, 43Frese, E.(1968.): „Kontrolle und Unternehmensführung“, Wiesbaden,53.Horvath, P.(1998),: Controll<strong>in</strong>g, München: ValhenInternacional Group <strong>of</strong> Controll<strong>in</strong>g, (2005.) IGC.Weber, J. (1995.),:E<strong>in</strong>führung <strong>in</strong> das Controll<strong>in</strong>g, Sefäffer-Poseschel, StuttgartHorvath, P.(2006.): „Controll<strong>in</strong>g“, 10 Auflage, Verlag Franz Vahlen München, München, 64.Lebefromm, U. (1997.): „Controll<strong>in</strong>g – E<strong>in</strong>führung mit Beispielen aus SAP© ERP©® R/3“,Managementwiessen für Studium und Praxis, R. Oldenbourg Verlag München, Wien, Oldenbourg, 2.Osmanagic-Bedenik, N. (2004): Controll<strong>in</strong>g – Alphabet Bus<strong>in</strong>ess Success, School Books, Zagreb, 2004., 230Osmanagic-Bedenik, N. (1998.): Controll<strong>in</strong>g, Auditor, Ljubljana, 6302

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