s p e c i a l r e p o r tHKIA records first profit and clinches top award, but third anniversary brings ...A sense of dejà vuBy Jonathan SharpChaotic scenes at Hong Kong InternationalAirport (HKIA) as it marked itsthird anniversary in early July wereeerily reminiscent of those at the opening,with thousands of frustrated passengers facedwith delayed or cancelled flights milling aboutthe terminal, venting their anger on staff andphysically confronting security personnel.But unlike the airport’s embarrassingopening in 1998, when computer faults andother troubles resulted in a public relationsdisaster, the problems on this occasion couldnot be blamed so easily on the controlling body,the government’s Airport Authority (AA).A particularly troublesome typhoon,Utor, was buffetingnot justHong Kong at thetime but Taiwan,south China andthe Philippines aswell, putting theregion’s air trafficinto what the AAtermed gridlock.Industrial actionby Cathay PacificAirways pilotscompounded theproblem.Nevertheless,the AA and itsrecently appointed chief executive, DavidPang, came in for storms of criticism. AlbertCheng, a popular and outspoken local radiotalk show host, accused Dr Pang of beingslow to respond to the havoc and quick toshirk responsibility, noting he has no previousexperience of managing airports.As a result when Dr Pang presided overthird anniversary ceremonies (which weredelayed several days because of the badweather), he was obliged to spend a largeportion of his press conference patientlyexplaining what had gone wrong and whatneeded to be fixed.He expressed regret for the disruptionand stressed the importance of improvingcommunications with business partners andthe public. He also pledged to ensure strandedpassengers would have essential needs such aswater, blankets and food.Doubtless he would have preferred tospend more time dwelling on the more positivedevelopments at the airport in the past year,including the survey by British research firmSkyTrax that named Hong Kong as having theworld’s best airport for 2001.The airport at Chek Lap Kok off LantauIsland has also showcased plans to improvepassenger services, including vastly expandedretail and food/beverage outlets, an area thathas previously been seen as the weakest linkin the airport’s package of facilities.Among new attractions are shower rooms(US$8.35 a visit), napping areas, specialistcoffee counters and new web-based servicesproviding updated flight information andallowing passengers to pre-order duty freegoods and collect them at the airport.Also, the AA announced its first annualprofit, making HK$71 million (US$9.1 million)for the year to March 31, compared with a lossof HK$168 million in the previous year.The results would have been better butfor the authority’s decision to cut landing andparking fees by 15% from January 1, 2000in response to airline pressure. The AA saidthe reductions would be maintained for thefinancial year beginning April 1.Authority officials have reiterated that aprime task is to ready the airport for eventualprivatisation. Although no timetable has beendisclosed, some analysts have spoken of 2004as a target date.The past year has seen the opening of amarine cargo terminal at the airport’s edge aspart of its strategy of building links with theeconomically dynamic Pearl River Delta regionadjoining Hong Kong. The terminal enablesair cargo to be ferried by barge to and from16 ports throughout the Delta, a supplementto busy land routes. Also on the cargo front, acontract was signed this year with an internationalconsortium to build and operate HongKong Tradeport, a 28,000 square metre logisticscentre to develop supply chain managementin Hong Kong.Airport officials lay great stress on theneed for integration with the Delta as a conditionfor growth, and understandably playdown concerns that Hong Kong’s intermediaryrole will be erodedas China joinsthe World TradeOrganisation andmore traffic flowsdirectly betweenthe mainlandand the rest ofthe world. Themantra – by nomeans universallyaccepted – is thata bigger trade piewill be sufficientfor all, and HongKong’s superiorskills and facilitieswill offset the lower costs available on themainland.Much effort – and expense – is being putinto a new masterplan called the StrategicOverview of Major Airport Development(SOMAD) aimed at providing a blueprint tomaximise the airport’s traffic potential.AA officials disputed a report in HongKong’s iMail newspaper that consultantsworking on part of the masterplan had beentold to revise their proposals for terminal andcommercials projects for being, at HK$15 billion,too costly.One strong recommendation on the tableis for Hong Kong to develop facilities for expresscargo. “They found that express cargowould be a sensible way to go,” the spokesmansaid. It’s a faster growing segment.”Hong Kong International Airport: made a healthy profit in only its second full year of operation42 | <strong>Orient</strong> <strong>Aviation</strong> | September 2001
New Zealand’s biggest airport,Auckland International, is bracingitself for a tough fight with thecountry’s competition watchdog overproposals to impose price controls on someof its services, writes Tom Ballantyne.A July recommendation by the CommerceCommission could affect up to one third ofthe airport’s US$70.8 million annual revenue.Airport owner, Auckland InternationalAirports Ltd (AIAL), has expressed “completesurprise” at the proposed move and promiseda “forceful and comprehensive submission”in response.It is angry at two key components of therecommendations contained in what is still adraft report. One point of contention is thatAIAL should not be allowed to earn returnsfrom land held for future runway and airfieldexpansion. The second is the recommendedvaluation methodology relative to runways,taxiways and apron assets. AIAL said thesuggested system is inconsistent with normalpractice applied now and accepted in otherregulated New Zealand industries.Airport managing director, John Goulter,Auckland angry atprice controls threatsaid the regulator’s proposal is based on itsview the airport should not earn money offvacant land it has earmarked for a second runway.The second runway will be required foraircraft operations around 2007 and any saleor development in the meantime will increasethe cost of the project later, he said.Goulter said the commission’s preliminaryrecommendation also was based on assetvaluations at historic costs, although theairport values its assets at replacement cost,including depreciation.The prospect of price controls hit the airport’sshare price, which immediately dropped8%. The airport is 7%-owned by SingaporeChangi International Airport.“If the company is forced to divest this assetdue to an inability to achieve a return on it,then this would seriously affect the company’sability to deliver the necessary infrastructurewhen required and would inevitably increasethe cost in the event of the later repurchaseof the land involved,” said Goulter. “Given thepressure already on much of the infrastructureof the Greater Auckland area, it would haveto be a retrograde step that sees long-termplans for New Zealand’s gateway airport andkey support provider of the tourism industry,the wider New Zealand and Greater Aucklandeconomies, frustrated in this manner.”The commission’s report is due in November.A final decision on the recommendationswill be made by the New Zealand Government.The airport is expected to report profits ofaround US$24.6 million for the 2000-2001 year.Income in the first half, ending December 31,2000, rose 13% to US$11.7 million. The airportis a transit point for 70% of all tourists to NewZealand.Macau acceptscargo challengeThe threat of the introduction of direct air links betweenTaiwan and China has hung over Macau Airportsince it opened in 1995. Take away the Taiwanese and mainlandChina passenger traffic and there is not a lot left.But as a new China – Taiwan Air Services Agreement allowsfor the introduction of cargo flights, cargo is seen as one ofthe keys to future success and Macau Airport and its airline,Air Macau, have started to tap that potential.The airport operator, CAM Macau International AirportCompany, has said its goal is to claim 10% of the air cargomarket in the Pearl River Delta, which is put at three milliontonnes a year. In 2000, Macau Airport handled 68,084 tonnesof cargo. To snare 10% of the market with the likes of HongKong, Guangzhou and Shenzhen breathing down their necksin the region, is quite a challenge.For starters, Air Macau has chartered Malaysia’s TransmileAir Serices to fly a B727 freighter between China, Macau andTaipei. A second aircraft will be introduced in October.As well, twice weekly charter flights between Huangshan,in China, and Macau were launched by China Eastern Airlinesin August using a B737-400.September 2001 | <strong>Orient</strong> <strong>Aviation</strong> | 43