VOL. 8 NO. 10 SEPTEMBER 2001C O V E R S T O R Y<strong>CHARM</strong><strong>OFFENSIVE</strong> Page 28China Airlines’lady presidentbreaks the mouldMAGAZINE OF THE ASSOCIATION OF ASIA PACIFIC AIRLINESExclusive:PEOPLESMUGGLING:Share the burden,say airlinesAIRPORTS: Special reportVOL. 8 NO. 10 SEPTEMBER 2001<strong>CHARM</strong><strong>OFFENSIVE</strong>President Christine Tsungbreaks the China Airlinesmould ... with styleDOWN BUT NOT OUT:SriLankan vowsto recoverfrom fleet lossN E W SSafety rating blow for South Korean carriers 12Cathay Pacific dispute could lead to more competition 12Garuda may expand new no-frills airline 13Financial gloom for Asian carriers 14China round-up; new planes for China Southern 15SriLankan Airlines chief vows to overcome fleet loss 26Cathay clicks into gear with onboard e-mail 32M A I N S T O R YPeople traffickers costing airlines millions in fines and costs;governments told to ‘share the burden’ 18H E L I C O P T E R SBuying power helps Hong Kong Government Flying Services save lives 34S P E C I A L R E P O R T : A i r p o r t s i n t h e A s i a - P a c i f i cLet’s pull together, airports chief tells airlines 37Prime minister demands action in Bangkok 40First profit and more awards for Hong Kong International Airport 42South Korea’s Incheon Airport proves doubters wrong 44Testing issues await Sydney International Airport’s new owner 45Philippine Airlines threatens to boycott new terminal over charges 47C O M M E N TTurbulence by Tom Ballantyne 54R E G U L A R F E A T U R E SPublisher’s Letter 7Perspective 10Business Digest 48PublisherWilson Press LtdGPO Box 11435 Hong KongTel: Editorial (852) 2893 3676Fax: Editorial (852) 2892 2846E-mail: orienta@asiaonline.netWeb Site: www.orientaviation.comPublisher and Managing EditorBarry GrindrodE-mail: orienta@asiaonline.netJoint PublisherChristine McGeeE-mail: cmcgee@netvigator.comChief CorrespondentTom BallantyneTel: (612) 9638 6895Fax: (612) 9684 2776E-mail: tomball@ozemail.com.auHong Kong & China:Jonathan Sharp, Wellington NgTel: (852) 2504 3995E-mail: fusharp@aol.comPhotographersAndrew Hunt (chief photographer),Rob Finlayson, Hiro MuraiDesign & ProductionÜ Design + ProductionColour SeparationsTwinstar Graphic Arts Co.PrintingLammar OffsetPrinting Company LtdDistributed byWilson Press LtdAdvertisingHead Office:Wilson Press LtdChristine McGeeTel: (852) 2893 3676Fax: (852) 2892 2846E-mail: cmcgee@netvigator.comSouth East AsiaTankayhui MediaTan Kay HuiTel: (65) 9790 6090Fax: (65) 299 2262E-mail: tkhmedia@singnet.com.sgThe Americas / Canada :Barnes Media AssociatesRay BarnesTel: (1) 434 927 5122Fax: (1) 434 927 5101E-mail: rvbarnes@cablenet-va.comEurope :REM InternationalStephane de RemusatTel: (33 5) 34 27 01 30Fax: (33 5) 34 27 01 31E-mail: sremusat@aol.comNew Media & Circulation ManagerLeona Wong Wing LamTel: (852) 2865 3966E-mail: leonawong@orientaviation.comAssociation of Asia Pacific AirlinesSecretariatSuite 9.01, 9/F,Kompleks Antarabangsa,Jalan Sultan Ismail,50250 Kuala Lumpur, Malaysia.Director General: Richard StirlandCommercial Director: Carlos ChuaTechnical Director: Leroy KeithTel: (603) 2145 5600Fax: (603) 2145 7500E-mail: ushav@aapa.org.myPublished 10 times a yearFebruary, March, April, May, June,July/August, September, October,November and December/January.© All rights reservedWilson Press Ltd, Hong Kong, 2001.The views expressed in thismagazine are not necessarilythose of the Association ofAsia Pacific Airlines.September 2001 | <strong>Orient</strong> <strong>Aviation</strong> |
P U B L I S H E R ’ S L E T T E RHELP DON’T HINDERIt was the The Economist that recently estimated sophisticated crimesyndicates were making more money out of smuggling people toother parts of the world than they earn from trafficking drugs.That’s a mind-boggling thought and so are the figures quotedin our main story “Share the Burden”. Headlines tend to be about illegalimmigrants being found concealed, often dead, in lorries and ships’cargo holds or rescued close to drowning in leaky boats on the highseas. Yet people trafficking by air is at an all-time high and becomingworse daily, says the International Air Transport Association (IATA).Asia’s airways and airports are among the most popular routeswith the gangs organising the illegal human traffic trade and theytend to keep one step ahead of the authorites in this intense battleof wits. Cities like Bangkok and Manila are centres for the forging ofpassports and visas.Our top international airlines are doing their best to curtail theincrease of people smuggling, investing millions of dollars a year totrain their staff to spot bogus documents. They take the problemseriously, not least because they are fined if a passenger arrives at hisor her destination without proper documentation.IATA says the world’s airlines have paid an estimated US$250 millionin fines alone for unwittingly transporting illegal immigrants in the last10 years. Total costs in dealing with the problem top $1 billion!IATA’s assistant director facilitation services, Bob Davidson,has accused many governments of giving up on the problem anddumping too much responsibility for detecting lawless travellers onthe airlines.Cathay Pacific Airways head of security, Peter Kedward, told<strong>Orient</strong> <strong>Aviation</strong>: “We are supposed to be customer orientated, but theauthorities are turning us into a policing agency.”The airlines need support to at least contain this criminal phenomenon.They cannot do it alone. What chance, for example, do pressuredcheck-in staff have of spotting forgeries that, in some cases, wouldbaffle the best professional crime busters in the world?In October, IATA is inviting airlines, government officials and lawenforcement agencies to the first conference convened to discuss theimpact of people smuggling on the airlines in an attempt to find somecommon ground in dealing with this global problem.This is too big an issue for airlines to tackle alone. <strong>Orient</strong> <strong>Aviation</strong>supports the IATA initiative 100 percent.BARRY GRINDRODPublisher/Managing EditorThe Association of Asia Pacific Airlines members and contact list:Air New ZealandManaging Director, Mr Gary ToomeyGeneral Manager GroupCommunications, Mr David BeatsonTel: (64 9) 336 2770 Fax: (64 9) 336 2759All Nippon AirwaysPresident and CEO, Mr Yoji OhashiSenior VP, Public Relations, Mr Koji OhnoTel: (81 3) 5756 5675 Fax: (81 3) 5756 5679Ansett AustraliaGeneral Manager International,Mr Andrew MillerManager Group Public Affairs,Ms Heather JeffereyTel: (61 3) 9623 3540 Fax: (61 3) 9623 2887Asiana AirlinesPresident & Chief Executive, Mr Park Chan-bupManaging Director, PR, Mr Hong Lae KimTel: (822) 758 8161 Fax: (822) 758 8008Cathay Pacific AirwaysChief Executive Officer, Mr David TurnbullCorporate Communications General Manager,Mr Alan WongTel: (852) 2747 8868 Fax: (852) 2810 6563China AirlinesPresident, Ms Christine Tsung Tsai-yiActing VP, Corp Comms, Mr Paul WangTel: (8862) 2514 5750 Fax: (8862) 2514 5754DragonairChief Executive Officer, Mr Stanley HuiCorporate Communication Manager,Ms Laura CramptonTel: (852) 3193 3193 Fax: (852) 3193 3194EVA AirPresident, Mr Frank HsuDeputy Senior Vice President, Mr K. W. NiehTel: (8862) 8500 2585 Fax: (8862) 2501 7599Garuda IndonesiaPresident, Mr AbdulganiVP Corporate Affairs, Mr PujobrotoTel: (6221) 380 0592 Fax: (6221) 368 031Japan AirlinesPresident, Mr Isao KanekoDirector, Public Relations, Mr Geoffrey TudorTel: (813) 5460 3109 Fax: (813) 5460 5910Korean AirPresident and CEO, Mr Shim Yi TaekVP Public Relations, Mr Seung Jae NohTel: (822) 656 7092 Fax: (822) 656 7288/89Malaysia AirlinesChairman, Tan Sri Azizan Zainul AbidinHead of Industry Affairs,Ms R. Nordiana Zainal ShahTel: (603) 2165 5154 Fax: (603) 2163 3178Philippine AirlinesChairman, Mr Lucio TanVP Corporate Communications,Mr Rolando EstabilioTel: (632) 817 1234 Fax: (632) 817 8689Qantas AirwaysManaging Director and CEO, Mr Geoff DixonGroup General Manager Public Affairs,Mr Michael SharpTel: (612) 9691 3760 Fax: (612) 9691 4187Royal Brunei AirlinesChairman, Dato Paduka Awang Haji AliminBin Haji Abdul WahabTel: (673 2) 343 368 Fax: (673 2) 343 335Singapore AirlinesDeputy Chairman and CEO,Dr Cheong Choong KongVP Public Affairs, Mr Rick ClementsTel: (65) 541 4030 Fax: (65) 545 6083Thai Airways InternationalPresident, Mr Bhisit KuslasayanonDirector, PR, Mrs Sunathee IsvarphornchaiTel: (662) 513 3364 Fax: (662) 545 3891Vietnam AirlinesPresident and CEO, Mr Nguyen Xuan HienDep Director, Corp Affairs, Mr Nguyen HuyHieuSeptember 2001 | <strong>Orient</strong> <strong>Aviation</strong> |