Who Do I Contact? - Service Alberta - Government of Alberta

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Auctioneers’ Association of Alberta (AAA)AAA deals with laws and issues affecting the auctionindustry.Red Deer: 403-340-2070www.albertaauctioneers.comResource:• Auctions - Buying and SellingBetter Business Bureau (BBB)BBB exists so consumers and businesses alike havean unbiased source of reference. The BBB provideseducational information and advice that is free ofcharge and easily accessible.Central and Northern AlbertaEdmonton: 780-482-2341Toll-free: 1-800-232-7298www.edmonton.bbb.orgSouthern Alberta and East KootenaysCalgary: 403-517-4222Toll-free in Southern Alberta: 1-800-661-4464http://calgary.bbb.orgThe Business Link - Alberta’sBusiness Information CentreThe Business Link is a not-for-profit organizationsupported by the Government of Canada and theGovernment of Alberta. While most services arefree, a small fee may apply to certain publications,seminars and other enhanced services.Edmonton 780-422-7722Calgary: 403-221-7800Toll-free in Alberta: 1-800-272-9675www.canadabusiness.ab.caCanada Business - GovernmentServices for EntrepreneursThey provide business with the resources it needsto grow and prosper, including a wide range ofinformation on government services, programs andregulations.1-888-576-4444www.canadabusiness.ca8INSURANCEAlberta Insurance Council (AIC)The AIC can provide the following information:• Whether an individual or company is authorizedto act as insurance agent, broker, or adjuster inAlberta;• The type of insurance a certificate holder orcompany is allowed to conduct;• Whether or not they have been subject to adisciplinary action.Edmonton: 780-421-4148Calgary: 403-233-2929Toll-free in Alberta: 1-800-461-3367www.abcouncil.ab.caSuperintendent of InsuranceThe Office of the Superintendent of Insuranceregulates and creates policy for the insurance marketin the province. They ensure that Albertans haveaffordable access to the insurance coverage theyrequire, monitor the effectiveness of the market, andrespond to the needs of the province and its citizens.780-422-1592www.finance.alberta.ca/business/insurance/index.htmllSurety Association of Canada (SAC)SAC is committed to the continued development anduse of surety bonds throughout all jurisdictions ofCanada.905-677-1353www.surety-canada.comINTERNET SHOPPINGConsumer Contact Centre780-427-4088 in Edmonton orToll-free in Alberta at 1-877-427-4088Resource:• Internet Shopping• Internet Safety and Social Media Tips
Who Do I ContactCanadian Anti-Fraud CentreThe CAFC is Canada’s central fraud repository thatcollects information and criminal intelligence on fraudschemes, mass marketing fraud, that target massvictims..1-888-495-8501www.antifraudcentre.caCanadian Marketing Association (CMA)CMA promotes industry growth, development andeducation.416-391-2362www.the-cma.orgCanadian Bankers’ Association (CBA)The CBA advocates for effective public policies thatcontribute to a sound, successful banking system thatbenefits Canadians and Canada’s economy.1-800-263-0231www.cba.caConsumer InformationThis site provides consumers with access to decisionmakingtools, calculators and other resources.613-946-2576www.consumerinformation.caCompetition Bureau819-997-4282Toll-free: 1-800-348-5358www.competitionbureau.gc.caRoyal Canadian Mounted Police (RCMP)The RCMP is the Canadian national police serviceand an agency of the Ministry of Public SafetyCanada.613-993-7267www.rcmp-grc.gc.ca/scams-fraudes/index-eng.htmLANDLORD & TENANTConsumer Contact Centre780-427-4088 in Edmonton orToll-free in Alberta at 1-877-427-4088Resource:• Information for Landlords and Tenants• Renting a Mobile Home Site• RTA Handbook• Quick Reference GuideResidential Tenancy Dispute ResolutionService (RTDRS)RTDRS is an alternative to court for landlords andtenants to use if they have a dispute about an issueunder the Residential Tenancies Act (RTA).The decision of the Tenancy Dispute Officer isbinding and has the authority of a court order. Youdo not need a lawyer to make an application.Edmonton: 780-644-3000Calgary: Toll-free: 310-0000 (then 780-644-3000)www.rtdrs.alberta.caProvincial Court of AlbertaObtain the booklet: “Application in Provincial Courtof Alberta under the Residential Tenancies Act andMobile Home Sites Tenancies Act—Instructions forLandlords and Tenants” and follow all the instructionswww.albertacourts.ab.ca/pc/civil/publication/rta.pdfLandlord and Tenant Advisory Board (LTAB)LTAB provides advice and information to residentialtenants and landlords to address tenancy issues andensure that both tenants and landlords are awareof their rights and obligations under the ResidentialTenancies Act.Edmonton: 780-496-5959www.edmonton.ca (search Landlord or Tenant)9
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