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Karuna Trust, Karnataka - ZEF

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Good and Bad Practices in Microinsurance<strong>Karuna</strong> <strong>Trust</strong>, Indiaeffectively. By forcing the clients to use the free government services, it may not respond tothe clients’ preferences, but helps in saving money. The number of private hospitals in thearea is limited (travel would be necessary) so that many clients (and non-clients) use publicproviders and perceive the quality as the best available (see Figure 3.2).Figure 3.2 Choice of Hospital (2005 Household Survey)300250Reason forchoice: ClosestReason forchoice: CheapestReason forchoice: BestReason forchoice: Obliged todo so by thehealth insuranceNo. of respondents200150100500PrivatePublicKind of hopital normally usedFor the self-help groups, <strong>Karuna</strong> <strong>Trust</strong> provides an additional loan fund restricted to healthrelated use. This is intended to enable the clients to pay for small outpatient treatmentsindependently as these services are not covered.3.4 Familiarity with InsuranceThere was very little knowledge about health insurance before the insurance pilot waslaunched in T. Narsipur taluk. According to the CPD baseline study, 93% of people had noknowledge about health insurance. Even less is known about vehicle, property and fire/theftinsurance. The respondents seemed to be more familiar with life insurance, with 29.5%expressing some knowledge about life insurance. Over half of those who knew aboutinsurance before joining got their knowledge from insurance agents or health institutions.Although the awareness of insurance principles was very low among the total population, ithas increased since the start of the insurance pilot. About 40% of the people interviewed inthe 2005 household survey (n=358) knew at least roughly what insurance is. But it differsbetween those who are members of <strong>Karuna</strong>’s self-help groups and those outside of thisstructure. SHG members have a better understanding about insurance than the generalpopulation, which suggests that information flows are better within institutional structures.23

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