2012 Annual Report - Menno Haven Retirement Communities

CARING FOR THE FUTURE - A HAVEN FOR SOby Lew Martin, Board Chairperson2I am quite pleased to welcomeyou to this year's edition ofMenno Haven's AnnualReport! Returning to the moretraditional style of an annualreport, I am confident that youwill find this report to be loadedwith information about the lifeand livelihood of our residents,staff and the facility as wecontinue to forge the way aheadthrough the ever-changing anddynamic future associated withproviding senior services.Turning to the words of Webster,a "Haven" can be defined as aplace of safety; aplace offeringfavorable opportunitiesor conditions. As Iponder over thisdefinition, I realizethat Menno Haven hasa name that is mostfitting! Over thepages that follow, youwill be introduced toseveral differentexamples and illustrations ofexactly how well-fitting this nametruly has become over its firstnearly 50-year life, with particularattention paid to events of themost recent year. I assure youthat we are also positioningMenno Haven to be just sucha "haven" for the years anddecades that lie before us.At a time in history wheneconomic and financial pressuresappear seemingly unbearable, itis certainly reassuring to reviewthe performance of MennoHaven over this past year. Thenon-profit retirement communityof today cannot properly positionitself without planning for somelevel of an operational surplus.Granted, that same non-profitmust be sure to return any andall profits from the operationdirectly back into thedevelopment of improvedprogramming and services andalso to improving the workingconditions of the staff. No profitis earned or given to benefit anyindividual as there are no owners,nor stockholders (save, of course,the residents themselves) of sucha corporation.Menno Haven has continued toimprove upon its financial healthand is currently well-positioned toenter the foray of growth and thechanges associated with it. AsJack will review for you, MennoHaven fared quite well this pastyear realizing over 3.9 percentprofit margin from operations,due primarily to the fact ofbetter-than-expected censusperformance and also due to thefact that the management teamof Menno Haven was activelyengaged in watching their everyexpense throughout the entireyear! Well done team! Becauseof such performance MennoHaven was able to enter a newyear with a most modest increaseto resident rates and an increaseto staff salaries by a reasonableamount. The master plan wastaken down from the shelf,dusted off,and set offintodiscussionsof whatneeds tohappen tomodify the"haven"appropriately for the currentgroup and for the next influxof our resident base.Believing firmly that a healthyorganization is not one thatremains stagnant nor constantWE BELIEVE THAT WE OWE IT TO OUR RESIDENTSTO ALWAYS BE ON THE LOOKOUT FOR WAYS INWHICH OUR CARE CAN BE DELIVERED IN AS HIGHOF A QUALITY STANDARD, STRIVING TOWARDSPERFECTION WHILE BEING GOOD STEWARDS OFTHE RESOURCES BY WHICH WE ARE GIVEN INORDER TO ACCOMPLISH THAT IMPORTANT TASK.in its programming andofferings, but rather one thatis vigilantly dynamic, constantlyon the lookout for what newvenues, services and programsmay be on the cusp of futurenecessity; exciting changes andadditions are ahead of us! Thefirst step into our new futurewill include the advent of newprogramming for memoryimpaired services. Thatexcellent care for whichMenno Haven has earned itsreputation began in the MennoVillage Nursing Center almost50 years ago. Our futureincludes exceptionally improvingthe skilled nursing environmentin which to live and work withnicely apportioned resident

MANY.space that attends to one'sneed for privacy and dignitythat reflects the true level ofexcellence of care that existson our campuses.Remembering our mission of"enhancing the quality of lifethrough responsive ChristianHuman Services in a caringcommunity," we believe that weowe it to our current and futureresidents to always be on thelookout for ways in which ourcare can be delivered in as highof a quality standard, strivingtowards perfection (always) whilebeing good stewards of theresources by which we are givenin order to accomplish thatimportant task. To that end, youwill hear us beginning to talkabout our future with moredeliberate attention. You willhear us talking about newservices being launched that helpcurrent residents remain asindependentas possiblefor as longas possible,and the factthat someof theseservices weexpect totake out intothe widercommunityat large!EXPANDINGOURHORIZONSWITHOUTREACHby Wendy Cowan, Chief Officer for Marketing & PRAccording to our history bookMenno Haven, The First 35Years…Roots of Service, "At theJuly 30, 1962 Board meeting, thename "Menno Haven" was officiallyselected. Reasoning for this choicewas to show the relationship to theMennonite Church and the use of"Haven" because of its meaning asa place of rest." In that portion ofAmerican history "rest home" was apart of our language and culture.Today is different. Continuing careretirement communities are notonly a place of rest for thoselooking for a simplerlife but also a placeof security, peace ofmind, good services,good friends, goodactivities andamenities andservices that add toone's quality of life.Menno Havenemployees workhard at making ourresident'sexperienceexceptional. Fromour staff taking careof every detail ofour communitiesand services tothose caring for ourresidents healthneeds to ourleadershipworking hard tosteward ourfinances in a waythat will not onlybenefit ourcurrent residentsbut ensure thatwe have theviability andvision that willcontinue a haven for older adultsfar into the future.In addition to conducting 147moves in 2012, marketing createdan outreach program, Center forEnriching Pursuits, that expands ourmission to the general public bypresenting expert resources andexperiences in a way to grow,network, and enhance the quality oflife through shared experiences andhappenings. We are carefullylooking at trends, aging issues andpossibilities so that we can serveour growing aging population. Weexpect the demographic of folkscoming of age who may want ourservices to increase as much as 20percent within our regional areawithin the next five years. MennoHaven has changed with the timesto provide a safe haven for all wholive and who have lived here for thepast 48 years and will continue tobe the haven of choice forgenerations to come.3

MENNO VILLAGE & NORTHFIELD: LEADING BY EXAMPLEby Tracey Sanders, Executive ManagerWhat sets Menno Village apart from other retirementfacilities? In the words from a family of a resident thathas since passed away…"The staff are truly angels, theygo above and beyond to meet your needs.” Workingside by side everyday with the staff in manydepartments and each level of care, I would have to saythat is one of the major differences of our facility thatmakes us a haven for the elderly in comparison toothers.We have a top-notch care team including nursing,therapy, social services, dietary, life enrichment,chaplains, hair care, pharmacy services and physicianservices along with support teams such as IT, finance,marketing, housekeeping, maintenance and grounds.Speaking of grounds, just look around and see thebeauty of the campus. Many departments work togetherto make life at Menno Haven more enjoyable by holdingspecial events such as campfires and "rise ‘n shine"made-to-order breakfasts for our residents.We live on the premise at Menno Haven that we should"Make a Wish Come True" if possible. What does thismean? Life Enrichment has carried out wish-granting forresidents through suggestions or wish requestssubmitted by staff as they interact with residents andhear the resident say, 'I wish I could…" One such wishwe granted this year was for one of our residents in thenursing center that wanted to go to a horse pull. LifeEnrichment didn't stop with just any ole' horse pull; theyactually coordinated it so that this gentleman got to goto the horse pull but also got to ride on a practice sledas the winning team of horses pulled. Now that is adream come true!Our quality of care is evidenced through our deficiencyfreesurvey from the Department of Public Welfare forour Personal Care as well as our one-deficiency surveythrough the Department of Health for our Skilled Nursingfor 2012.In addition to the exemplary staff we have, we areblessed to also have an elite group of volunteers thatserve our facility and the residents in many ways. Justto name a few: some serve as drivers, some delivermail, some cover as receptionists, some assist inrestorative nursing, some are abiders, othersambassadors, others serve as clerks in the thrift shop4and gift shop. The thrift shop andgift shop are an added bonus for ourresidents and staff as well as theoutside community. Both of theseare supported by our generousauxiliary which do as their mottosays, "Brighten the Life, Lighten theload" both for residents and staff.One last thing I need to mentionthat sets Menno Haven apart from everyone elseas a noteworthy haven is the fact that we providebenevolent care for those living inIndependent Living and Personal Care thatwere good stewards of their monies and nolonger have the funds to privately pay.Menno Haven mirrors the definition ofhaven as written by Merriam-Webster,"a place offering favorable opportunitiesor conditions.” I see it every day. I feelwe are blessed on this campus with thediversity of staff and residents. Theresidents and staff truly care abouteach other and see themselves asone family. Evidence of this comesfrom a token of appreciation fromour residents to employeesfrom a resident-drivenemployee-appreciationfund as a way to giveback to the staff for allthey do for them everyday.Chief Financial Officer JackParson lines up with hisfoursome before teeing off inthe 2012 Menno Haven GolfClassic; Karen Davis,Executive Manager for PennHall, poses with resident HarryStephey, during the Penn HallNursing Center renovationparty; Donnalyn Walker,Northgate resident, volleys aball over the net during anindoor water volleyball gameagainst Cross Keys Village; JeffDiehl, CNA at Menno Village,gets a photo taken withLeading Age Board Chair PhilDeBaun as he is awardedCaregiver of the Year - 2012.

PENN HALL: A SAFE HARBOR THEN & NOWby Karen Davis, Executive Manager"Penn Hall provided a safe harbor for thousands ofyoung women…(now) Penn Hall has found newlife, a new life that enables her to provide thatsafe harbor for others." This statement wasmade back in 1993 by the president at the timeof the Penn Hall Alumnae Association and stillholds true today. Not only are we a "Haven"for over 500 residents, but as an employeein these economic times, it gives me agreat sense of security to know I ampart of a strong, healthy organizationthat is guided by Christian principles.I was reminded of that sense ofsecurity that our residentsexperience last year. I wasvisiting one of ourIndependent Living CottageResidents in the hospitaland she said to me, "Ijust want to go home".I shared with her thatshe would be homesoon but wouldneed to visit thenursing centerfor a fewweeks. Shereplied,"Penn Hallis my home". It didn't matter toher what level of care she wasreturning to just that she wanted tobe home at Penn Hall.2012 was an exceptional year for PennHall as we celebrated our seconddeficiency-free survey within fouryears from the Department of Healthat the nursing center. We also hadexcellent surveys with minimal deficiencies in ourPersonal Care and Adult Day Services. Surveys serve asour report cards but are certainly not the heart of whatwe do.The heart of what we do is clear in the followingexcerpts from thank you notes I have received, "youconsistently went above and beyond to pick outappropriate clothes, fix her hair and maintain herdignity" this is from a daughter of a resident in thenursing center. This service occurs everywhere on ourcampus, like when our maintenance departmentresponds to a broken water heater on a Saturday. Ireceived a note saying, "They were so pleasant andefficient, we really are glad to live in such a pleasant andcomfortable facility.”I hear it from family members who have experienced thequick response and flexibility when a loved one is inneed of more care. Our personal care staff quicklyrespond to provide that "Haven". I saw it this past yearas our Elderday, Adult Day Services program stretched toprovide Wednesday evening hours knowing that familymembers could benefit from a night out but needed toknow that their loved one was safe.I invite you to visit us anytime to experience ourcommunity.5

MOVING FORWARD, GETTING AHEADby Jack Parson, Chief Financial Officer"… so he bringeth them unto their desired haven.” Psalm 107:30As depicted throughout this annual report, staff, board, and auxiliary members strive to makeMenno Haven the "place of refuge, an ideal spot" for our residents and their guests. Ourresidents are drawn to Menno Haven because we offer security and positive lifestyles. It is aplace that offers social interaction, activities, wellness programs, dining options, transportation,and access to different levels of healthcare. As our residents age in place, they can havepeace of mind that they will receive quality care if their health care needs requirethem to move through the personal care and/or skilled nursing continuum.When interviewing prospective residents, the marketing staff informs me that their interestedparties are concerned about the cost, amenities, and the financial condition of Menno Haven.Many of the prospective residents realize a decision to come to Menno Haven requires afinancial commitment and they want to be assured they are making a wise, lifetimeinvestment. They want to know whether we have positioned ourselves financially toaddress economic "hard times"? Will we be able to maintain existing and new buildingsand continue to provide current and new services? Will Menno Haven thrive, not justsurvive?Based upon the financial results for 2012, Menno Haven continues to be financiallystrong. We continue to exceed the mandatory targets of our bank loan covenants.MandatoryActual ResultsDebt service coverage 1.25 times 3.92 timesCash to debt ratio >= 30% 67.8%Despite the troubling economic conditions in 2012 and the approximate 11% decrease in ourMedicare reimbursement, Menno Haven ended the year with a $1.6 million operating income. Thistranslated into a 3.9 % profit margin from operations. Overall, combining the operating income with thecontributions, realized and unrealized investment income and change in the value of derivatives, theunrestricted net assets increased $3.8 million for the 12-month period ending December 31, 2012. The restrictednet assets increased $946,000 for the same period. Cash and investments increased $4.6 million from $29.7 millionin 2011 to $34.3 million in 2012. The favorable results for 2012 were due to higher occupanciesthan budgeted, a favorable change in the payer mix, and management controlling theoperating expenditures. Staff will strive to protect our positive financial position in2013 and beyond ensuring a desirable haven for all.Our ResidentsNumbers at a Glance6Menno Village Northfield Penn HallCottages/Townehomes/Villas 241 135 157Apartment Living 24 48 45Personal Care 90 NA 100Nursing Care 111 NA 58Alzheimer’s/Dementia Care 34 NA NA

SAILING TOWARD A TRUE GOALby Dennis Travers, Chief Officer for Human ResourcesDuring the last several years, the HRDepartment has been concentratingon refining its historically primaryfunctions such as hiring, policies,supervisor development, employeeaccountability and benefitadministration. These HRtransformations have beenreasonably successful andhave aided in thedevelopment of MennoHaven's workforce, which isa very significant factor toany business. However, weview these achievementsmore as foundation buildingblocks of our one true goal -"Employer of Choice" forFranklin County.An essential benchmark of anWe view ourachievements asfoundationbuilding blocksof our one truegoal."Employer of Choice" is its ability toattract and retain quality employees.An attractive salary and benefitpackage enables a company toattract and hire quality individuals.However, retaining these individualsrequires a work culture in which theemployee feels comfortableand can excel. This in turnleads to job satisfactionand employee retention.Menno Haven realizes thatthere is only so much thatmanagement can do toensure job satisfaction andthat a significant part ofthe satisfaction puzzlecomes from the employeesthemselves. To enhance ouremployees' ability to realize true jobsatisfaction, the HRgroup introducedthe BEST programin 2012. (BESTstands for BuildingEmployeeSatisfactionTogether.)The BEST program functions to trainemployees to better understand theirco-workers' views and feelings, andto respect, appreciate and workwithin Menno Haven's diverseworkforce. Through developing andrefining this "Employer of Choice"fundamental building block, MennoHaven achieves the retention level ofit quality employees required toprovide the level of service that ourresidents deserve.PROVIDING SERVICES AT EVERY LEVEL OFby Timothy Johnson, Chief Operating OfficerWe know that aswe age, ourphysical needschange. Our careteam worked hardthis past year tocreate a healthyand dignifiedhaven forresidents. Ourteam of physicians, nurses, andcaregivers provided service to 775residents and clients in skilled andpersonal care.Our wellness and restorative nursingstaff provided support to moreresidents and clients than in any yearprior. Exercise is good for the body,mind, and spirit. And, it has been saidthat "the cure to boredom is curiosity8and there is no cure for curiosity."We all have a need to remaininquisitive, to learn new things, andhave new adventures in life. Our lifeenrichment staff provided a widearray of opportunities for ourresidents. The Make a Wish ComeTrue program funded several specialresident requests.Food is an important part of growingolder. We need our nutrition tomaintain the highest level ofindependence for as long as possible.It is also a major social opportunity inour lives. Our dining services staffprovided 556,682 meals in a variety ofsettings including; the ChestnutLanding and Bistro at Northgate, theVillage Square, Manor, andRenaissance dining rooms and coffeeshops. The nursing center residentsbenefited from special theme mealsand buffets.We knowWe thank ourresidents, clients, andpatients for theopportunity to be ofservice this past year.that foodnourishesthe body,but we alsorealize thata warmatmospherenourishesthe soul.In 2012, our transportation staffscheduled, coordinated, and withthe on-going support of volunteerdrivers, took residents from alllevels of care to variousappointments. The number ofpeople transported to appointments

A LOOK AT 2012GREEN TEAM: ELECTRONICS RECYCLING.G R A M P C A M P.K E E P I N G F I T I N T H E W I N T E R.CAREin 2012 was 4,073 and an additional571 people went on routine shoppingtrips. A total of 26,841 miles oftransport services were provided in 2012.During a world volunteer conferenceand in response to a remark thatvolunteers are too often seen asamateurs, the following comment washeard: "Just remember, Noah's arkwas built by amateurs, the Titanic wasbuilt by professionals." We are soblessed by our auxiliary andvolunteers. Each year they offer theirtime, talents, and financial support.The total documented volunteer hoursfor 2012 was 43,879.M A R D I G R A S W I T H F R I E N D S.SPIRITUALITY & AGING SEMINAR.We thank our residents, clients, andpatients for the opportunity to be ofservice this past year.S T R A W B E R R Y S O C I A L. 9

A HAVEN: ASAFE PLACEThe story of Jesus crossing the Seaof Galilee in a boat with his disciplesduring a storm has often grabbed myattention and provided a source ofcomfort in, shall I say, very specificsituations. Having grown up in aChristian home where the Gospelstories were taught regularly, I havea clear memory of a time in my laterteen years when the Mark 4 storyprovided a haven for me, yes, in avery practical way! Indeed, it was ona Saturday night, before a "firstby Bob Keener, Executive Manager for Pastoral Caredate" after gettingmy first car. I wasvery nervous aboutthis new ventureand as I took onelast glance in themirror, I neededsomething to calmthe internal storm!The picture thatthe comforting Spirit brought to meback then wasJesus calming thestorm. "Peace,be still." Nothinglike hearing thosewords andapplying them tothe turbulentsituations of lifethat we findourselves in! Weall face newchapters at various times in life, nomatter whether as a teenager or asLIGHTENING THE LOADby Sherry Wengert, Auxiliary LiaisonThey were gladwhen it grew calmand he guided themto their desired haven.a centenarian or anywhere inbetween. When life's decisionsloom, we need a "haven of rest."Jesus' words can become a safe,resting place for us. Also our familyor circle of friends can become ashelter for us. A communityorganized around specific needs canbecome a haven for us. MennoHaven, which began soon 50 yearsago, included "haven"in its name to be aninviting place ofcommon ground,support andfellowship….and itcontinues to be a"haven" for the manyresident, families,friends and employeesas we journeytogether through our seasons of ourlives.In 2012, the Menno Haven Auxiliary Board wasrestructured to include an Assistant Vice President, whowill serve one year before progressing to Vice President.There were minor changes to several other positionsincluding the Nominating Committee and HospitalityCommittee.Auxiliary fund-raising activities such as the Annual Quiltand Art Show, flower sales, Christmas Tea, book sales,and ham loaf/pork barbecue sales, as well as theincome from the Gift Shops, Convenience Stores andthe Treasure Chest contributed to "Brighten the Life" ofthe residents and "Lighten the Load" of the staff in2012.Throughout last year, many lives were impacted by thegenerosity of the Menno Haven Auxiliary, whichamounted to more than $60,000! The Auxiliaryprovided funds to: care for the aviaries and aquarium,which bring joy to both residents and visitors; replacethe carpet in the Penn Hall Country Store; replace thePenn Hall and Renaissance Guest Room beds; renovatethe Manor Restroom; purchase a chair scale for Menno10Resident Wayne Mowrey had a wish come true when he was reunited with aformer student - thanks to donations from the Auxiliary.Village; purchase furniture for the Menno Village CoffeeShop; install a Menno Village Nursing Center fence,allowing residents to enjoy the outdoors; providebereavement packets; grant wishes for the "Make aWish Come True" program.None of this could have been possible without the helpand support of the Auxiliary volunteers throughout theyear. Thank you and keep up the good work!

A LIFETIMEOF GIVINGby Charles Nelson, Chief Officer for Gift PlanningRecently, I cameacross a quote Ihad written downat some point inthe past. Thisquote is byWinston Churchillwho must havebeen a very givingand caring person to understood whatlife was really about. The quote is "wemake a living by what we get, but wemake a life by what we give."Simplistic in nature but if everyone livedby this theme, the world would be amuch better place. A verse in theBible, Hebrews 13:16, furthersubstantiates this thought; "But do notforget to do good and to share for withsuch sacrifices, God is well pleased."Menno Haven has been the beneficiaryof this concept by so many year afteryear. Last year was no exception withover 900 gifts received. Even with theeconomic downturn the past few years,our friends have continued to supportour mission. We know our organizationis in a better position with your gifts,and we hope that your gift to MennoHaven offered further value to your life.Your gifts have supported the care ofover 150 residents in 2012 through ourbenevolent program. The financialsupport to beautify our campuses,purchase additional equipment, andfund the addition or expansion of ourprograms has enhanced the quality oflife of our residents.We thank all of you who supported usin 2012 and prior years. We ask thatyou continue your support to us andothers with the thought of "a lifetimeof giving" to help others. May Godbless you with peace, joy and goodhealth.WE MAKE A LIVING BY WHAT WE GET.WE MAKE A LIFE BY WHAT WE GIVE.-- Winston ChurchillIt is with sincere thanks that we recognize the many communitymembers & friends who contributed to Menno Haven in 2012.Your gifts make a difference in the lives of our residents.Thank you.11

REACHING INTO OUR COMMUNITYAt Menno Haven, we build relationships with everyone who steps on to one of our campuses whether theyare an employee on their way into the office, a resident moving in, a client boarding the Franklin CountyTransportation bus after a day in ElderDay, or a volunteer preparing to pass out bread at meals. But MennoHaven is also a community that reaches out into the Greater Chambersburg community and beyond to lenda hand and offer support when needed. Our staff volunteer in many capacities for local civic groups, othernonprofit organizations, and various events that they believe in. We are excited to see this list grow as ourMenno Haven community stretches to make a difference in the lives of others and make a difference in SouthCentral Pennsylvania.Here are a few organizations and programs that were supported by Menno Haven in 2012: AARP* AnabaptistProvider’s Group* Allenberry Playhouse * American Heart Association* American Red Cross* Brook Lane*Capitol Theatre * Career Magnet School Advisory Board *Chambersburg Area Chaplain Fellowship Meetings*CROSS Ministry* Chambersburg Chamber Foundation* Chambersburg Chamber of Commerce*Chambersburg Community Theatre* Chambersburg Healthcare Employees Credit Union* ChambersburgRotary Club * Chambersburg School District Foundation and Programming * College Intern Programs *Cumberland Valley Relief Center* Cumberland Valley School of Music* Exchange Club* Executive VolunteerNetwork Services* Franklin County Career and Technology Center Advisory Boards* Franklin County LibrarySystem* Franklin County Shelter for the Homeless* Franklin County Prison Ministry* Franklin LearningCenter* Freedom Valley Chorus* Greencastle Chamber of Commerce * Head Start Programs* HealthyCommunities Partnership* Ice Fest* Institute of Retired Persons* Kiwanis Club* LeadingAge* LeadingAgePA* Leadership Franklin County* Local Church Program Support* Local Radio Ministry* Local Youth Sports*Luhr’s Center* Mennonite Central Committee* Mennonite Health Services* Monthly Local PastoralMinisterium Breakfasts* Occupational Services, Inc.* Older American’s Month* PA Alliance of RetiredCommunity Residents* Penn State Mobile Classroom* Pennsylvania Alzheimer’s Association* Salvation Army*Summit Health Community Health Assessment Board* The Gideon’s* Totem Pole Playhouse* United Way*Wilson Performing Arts Council* Women In Need*MENNO HAVEN 5K FUN RUN FOR ALZHEIMER’SFive years ago, a young man wanted to pay tribute to his 95-year-old grandmother and help outother families who had to make decisions about elderly care and Alzheimer’s. Today, that tribute hasturned into some $25,000 donated to the Alzheimer’s Association – Greater Pennsylvania Chapter –through Menno Haven’s annual race. On Saturday, November 3, Menno Haven will host its Annual5k Fun Run/Walk for Alzheimer’s – the fifth race for the organization. Since the first race and at therequest of runners, a one mile kid’s race has also been added to the docket. “We are happy to bepart of such a wonderful cause and to see so many families come out to show support,” explainedRod Mason, Menno Haven president. “The Alzheimer’s Association hits home with us since it ishelping folks right here in South Central Pennsylvania. We all know someone who has Alzheimer’s orDementia and know how it affects each member of a family.” Pictured: Helen Keckler, Menno HavenMarketing Office Manager, poses with Tiffani Chambers of the Alzheimer’s Association - Greater18PA Chapter during the awards ceremony in April.

BOARD OF DIRECTORSAND MANAGEMENT TEAMSSenior Leadership TeamTim Johnson, Interim CEO andChief Operating OfficerWendy Cowan, Chief Officer forMarketing and Public RelationsCharles E. Nelson, Chief Officer forGift PlanningJack Parson, Chief Financial OfficerDennis Travers, Chief Officer forHuman Resource ManagementExecutive CommitteeLlwellyn Martin, ChairpersonWayne Yeager, Vice ChairpersonDarrell Baer, SecretaryLynn Rotz, TreasurerCarolyn George, AssistantSecretary/TreasurerBoard MembersDale ClugstonRonald GipeLin Ace HoskinsonBradley MartinMartha WalkerGlenn WingertResident RepresentativeHelen Skiba-PowellBoard Members EmeritusMerle CordellAldine MartinM E N N O H A V E N R E T I R E M E N T C O M M U N I T I E S800-222-6695 717-262-2373Menno Haven Business Office 2011 Scotland Ave., Chambersburg, PA 17201Menno Village at Menno Haven 2075 Scotland Ave., Chambersburg, PA 17201Northfield at Menno Haven 1500 Northfield Dr., Chambersburg, PA 17201Penn Hall at Menno Haven 1425 Philadelphia Ave., Chambersburg, PA 17201www.mennohaven.org19

2011 Scotland Avenue Chambersburg, PA 17201