STORE MANAGER Training Needs Assessment Evaluation Form ...

STORE MANAGERTraining Needs Assessment Evaluation FormPersonal/Position InformationName:Period Covered:Position:____________________________________________________________________________________________________________________________________________________________________________________________________________Reviewed by:Title:________________________________________________________________________________________________________________________________________Position Start Date: ____________________________________________________________________Community:Region:________________________________________________________________________________________________________________________________________Page 1

STORE MANAGERTraining Needs Assessment Evaluation FormInstructions:The information contained in this evaluation is strictly confidential. The supervisor wil meet with the employee to review the employee’s performance andcomplete the Community Government Performance Evaluation Form. Input form the employee is critical. The employee will have an opportunity to makecomments concerning the review in the employee comments section of this form. The information will be used to develop an individual training plan for theemployee as well as a training plan for the community.The employee will be rated as follows for each competency:1 –Needs significant improvement –employee is unable to complete task orperform function in a satisfactory manner even though assistance is routinelyprovided2 –Needs improvement - employee can complete task or perform functionwith considerable assistance3 –Satisfactory –employee can complete task or perform function in asatisfactory manner with little or no assistanceEach competency is to be rated as follows:1 –Competency has little significant to the position2 –Competency has minor significance to the position3 –Competency is important to the position4 –Competency has major significance to the position5 –Competency is critical to the effective performance of the position4 –Very good –employee consistently completes task or performs functionsin an above average manner with little or no assistance5 –Outstanding –employee consistently completed task or performsfunction at a very high level with little or no assistanceFor more information on how to complete this review please contact the Regional Office of the Department of Municipal and Community Affairs or the MACASchool of Community Government.Page 2

STORE MANAGERTraining Needs Assessment Evaluation FormMajor Category Skill SubskillManage the StoreOrder stockPerformadministrativetasksMaintaininventoriesGreet thepublicProvidecustomerassistanceMaintaincleanlinessand order inthe storeData enterinformationMaintainoffice filesCompleteCanada PostdutiesP S 5 P S 5 P S 5 P S 4 P S 4 P S 5TakeinventoryOrdergroceries andstockCheck stockreceivedagainstinvoicesP S 3 P S 3 P S 3Schedule workFollow workplansOrganizetasksFinancialManagementMaintainaccountsP S 4 P S 4Mark upprices ongoodsRecord markups in the logbookReceive cashand providecorrectchangeBalance cashreceiptsMakedepositsP S 4 P S 4 P S 5 P S 4 P S 5Maintain amanualgeneral ledgerOperate thecash registerMaintaincharges andreceipts onaccountsWrite receiptsfor the gasbarWrite receiptsfor the storeCash chequesfor FirstNationsmembersP S 4 P S 3 P S 4 P S 3 P S 3 P S 4Page 3

STORE MANAGERTraining Needs Assessment Evaluation FormMajor Category Skill SubskillKeep track ofcredit forEldersProcessmoney ordersMake cashdepositsProcess GST Write anddistributecustomerstatementsKeep track ofpaymentsmade tosuppliersP S 4 P S 4 P S 4 P S 4 P S 4 P S 4CommunicationProfessionalismUse effectivecommunicationDemonstrategood work habitsRead andcomprehendbusinessdocumentsPracticelistening skillsSpeakeffectivelyMaintaincustomerserviceP S 4 P S 4 P S 4 P S 4ManagestressTake direction Motivate self DemonstratedependabilityMaintainconfidentialityMakedecisionsP S 4 P S 4 P S 4 P S 4 P S 5 P S 3Manage time PerformalternatedutiesDemonstratepunctualityDemonstrateflexibilityDemonstrateorganizationalabilitiesWork withminimalsupervisionP S 4 P S 4 P S 5 P S 4 P S 4 P S 4MeetdeadlinesEmployanalyticalskillsDemonstrateresponsibilityBe a teamplayerP S 4 P S 3 P S 4 P S 4Page 4

STORE MANAGERTraining Needs Assessment Evaluation FormMajor Category Skill SubskillComments:1. Supervisor’s comments2. Expectations for the coming year/workplanPage 5

STORE MANAGERTraining Needs Assessment Evaluation FormMajor Category Skill Subskill3. Employee goals and objectives4. Career GoalsPage 6

STORE MANAGERTraining Needs Assessment Evaluation FormMajor Category Skill Subskill5. Recommended training6. Employee CommentsEmployee:Title:Signature:Date:Supervisor:Title:Signature:Date:Page 7