<strong>Beyond</strong> <strong>Greening</strong>: Reflections on <strong>Tourism</strong> in the Rio-Process | Positioningpaperagency. The call was set out in two campaign briefings: "UNWTO-Civil Society Participation:Why it is time for the UNWTO to open its doors" 61 , and "Putting <strong>Tourism</strong> to Rights" 62 . Thebriefings were presented to the UNWTO at a seminar on tourism ethics in Bali on 11-13 June2011.UNWTO's current levels of civil society engagement are insufficient and unrepresentative ofthe multi-stakeholder approaches commonly practiced by the majority of UN agencies.Meaningful civil society engagement, including with organisations challenging unsustainabletourism development practices and associated human rights violations, is essential foreradicating exploitation within the global tourism industry and for promoting a more ethicalindustry, as espoused in the UNWTO’s Global Code of Ethics for <strong>Tourism</strong> 63 .Since then, the UNWTO has acknowledged a need for increased civil society participation. Ithas stated its commitment in this regard and affirmed its willingness to consult with NGOs onwhat form this could take. However, the UNWTO also states that it is severely hamstrung byresource limitations – but surely this is a question of priority rather than absolutes. As amembership organisation, it is primarily accountable to its members, who also significantlyshape the UNWTO’s agenda. This membership is overwhelmingly dominated by nationaltourism ministries and tourism businesses, including in countries where democratic processesand freedom of speech are extremely limited, and for whom community consultation is not apriority, despite being absolutely essential to the development of sustainable, equitabletourism development. The recent ill-judged decision by the UNWTO and World Travel &<strong>Tourism</strong> Council to extend an invitation to Zimbabwe’s President Mugabe to be a "GlobalLeader for <strong>Tourism</strong>" – a man who has perpetuated massive human rights abuses against hisown people through a repressive, autocratic regime and who has caused major long-termsocioeconomic harm to the country –underlines the major gaps in accountability if theUNWTO listens only to its members.Admittedly, there is also a need for civil society organisations across the world engaged inchallenging the harmful impacts of tourism and offering a critical perspective on this massiveglobal industry to link up and organise themselves more effectively. We too need to learn fromthe civil society networks that have been formed to engage in other specific UN processes,such as UNAIDS (see below), and to seek resources in this regard. Securing funding will notbe easy, given the widespread lack of recognition among the donor community that tourismcan do harm as well as good. Indeed, this is the challenge we have always faced and the reasonwhy tourism development is so rarely on the agenda of decision-makers as a human rightsissue, who instead push constantly and uncritically for tourism’s growth as a panacea todeveloping countries’ economic woes. The European <strong>Tourism</strong> Network (TEN) was created in1984 as an informal solidarity network to the Ecumenical Coalition on <strong>Tourism</strong> (ECOT)representing the global South. In the years since these networks formed, countlesscampaigning groups, community-based organisations and grassroots networks have sprungup around the globe. There is immense potential for a global civil society network that could61"UNWTO-Civil Society Participation: Why it is time for the UNWTO to open its doors" by <strong>Tourism</strong> Concern has been endorsed by: EED<strong>Tourism</strong> <strong>Watch</strong> (Germany); Naturefriends International (Austria); Respect (Austria); Informatie Verre Reizen (Netherlands); Arbeitskreis für<strong>Tourism</strong>us und Entwicklung (Switzerland); and the Ecumenical Coalition on <strong>Tourism</strong> (ECOT).www.tourismconcern.org.uk/uploads/file/campaigns/UNWTO-CSO%20Participation-Briefing-June11.pdf62"Putting <strong>Tourism</strong> to Rights" was produced by EED <strong>Tourism</strong> <strong>Watch</strong> and is based on <strong>Tourism</strong> Concern’s report of the same name, plusadditional analysis undertaken by EED <strong>Tourism</strong> <strong>Watch</strong> and Arbeitskreis für <strong>Tourism</strong>us und Entwicklung.63For more information about the Global Code of Ethics for <strong>Tourism</strong>, visit: www.unwto.org/ethics/index.php90
<strong>Beyond</strong> <strong>Greening</strong>: Reflections on <strong>Tourism</strong> in the Rio-Process | Positioningpaperdraw strength from its diversity while being unified under a call for just, equitable,democratic, people-centred and environmentally sustainable tourism – including the right ofcommunities to say "no" to the development of tourism in their homes.Article 10 and the World Committee on <strong>Tourism</strong> EthicsIn particular, the UNWTO could undertake specific steps to increase CSO awareness andengagement in relation to Article 10 of the Global Code of Ethics for <strong>Tourism</strong>, and theassociated activities of the World Committee on <strong>Tourism</strong> Ethics (WCTE). Article 10,"Implementation of the principles of the Global Code of Ethics for <strong>Tourism</strong>" provides for theestablishment of the WCTE as an impartial third party body whose role it is to conciliate ondisputes regarding the implementation or interpretation of the Code. Article 10 therefore hasthe potential to provide an important non-judicial, non-state based mechanism forcommunities who believe their rights have been violated by specific parties involved intourism development to seek redress.However, as of now complaints must be submitted jointly by the plaintiff and allegedoffender. Where the plaintiff is a poor local community and the accused party a powerfulinternational hotel group backed by a national government, the power differentials make thesubmission of a joint complaint untenable in the majority of cases.Furthermore, in order to be effective, such remedial mechanisms must be legitimate,accountable and transparent, as highlighted in the UN Guiding Principles on Business andHuman Rights 64 . Article 10 and the WCTE are lacking on all accounts, given the low levels ofawareness that exist amongst CSOs, theoverarching exclusivity of the UNWTO withrespect to non-industry based stakeholders andsmall CSOs generally, and the need for aggrievedparties to submit issues for consideration to theWCTE jointly. <strong>Tourism</strong> Concern suggests thatthe extracts below from the EffectivenessCriteria for Non-judicial Grievance Mechanismsoffered within the UN Guiding Principles couldbe used by the UNWTO to informimprovements to the WCTE processes in respectto Article 10, so that it may become a moreeffective and accessible means for human rightsvictims to potentially seek non-judicial redress.64Report of the Special Representative of the Secretary-General on the issue of human rights and transnational corporations and otherbusiness enterprises (March 2011) Guiding Principles on Business and Human Rights: Implementing the United Nations “Protect, Respectand Remedy” Framework. www.business-humanrights.org/media/documents/ruggie/ruggie-guiding-principles-21-mar-2011.pdf91