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DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS1.0 INTRODUCTION1.1 Denver International AirportLocated 23 miles northeast of Denver, CO, situated on a53 square mile site, Denver International Airport is one ofthe largest, busiest and most successfully managed airportsin the world. DIA maintains a strong reputation for itsdedication to customer service, aviation safety, and travelerconvenience. Additionally, DIA has a strict drive to upholdits commitment to high level aesthetics and evolve itsdesign criteria so as to remain relevant and cutting-edge.This document is the next step in the evolution of Concourseconcession design at Denver International Airport.The recommendations and requirements herein are to steerDIA concessions into the future of international airportdesign, while maintaining that which is unique and specialabout Denver.While the intent of this document is to help direct theConcessionaire and their design team in producing adesign that satisfies both their functional requirementsand the requirements of DIA, it is not possible to identifyevery design condition that may or may not be approvedby DIA. Therefore, all designs are subject to review andapproval by both Denver International Airport and theAirport’s Retail Architect prior to installation. Concessionairesare solely responsible for the design, fabricationand installation of all concession components attheir own expense.highly encouraged in the Center Cores. These zones symbolizethe Airport’s High Street, the concentrated areaswhere superior quality shops and retailers are located. Anarray of storefront colors, materials and fonts will add tothe retail experience and enhance travelers’ time spent atDIA.This document serves to set forth a set of guiding principlesfor the Center Core concessions, which all Concessionairesmust adhere to, in order to provide a level ofcontrol to the design proposals in these areas. A number ofCenter Core unifying elements are detailed in the followingsections that create a consistent approach to the concessiondesigns. These elements set a framework for CenterCore Concessionaire proposals and help to represent thesense of place for DIA.1.3 Subcore Sense of PlaceThe Subcores in Concourses A, B and C represent a different,yet equally important, component of DIA’s travelers’experiences. The concessions in these zones servicepassengers adjacent to their flight gates when they aredisembarking from or waiting to board the planes. Theyare typified by long, linear corridors, lower ceiling heights,and proximity to base building airport seating. ConcourseSubcores often project a more stationary feeling, as travelersmay visit the concessions more than once while waitingin the gate lounges.SubcoreCenter CoreSubcoreNORTHHigh Street1.2 Center Core Sense of PlaceConcourse A, B and C Center Cores serve a specific andvalued role in the experience of a DIA traveler. These areasconnect travelers to the Subcores within the Concourses,to the transportation system between Concourses and theTerminal, and to the larger experience of having arrived atDIA. The Center Cores are the hub for Concourse activityand concessions and these areas must reflect this in theirdesigns.Center Cores are high traffic zones with lots of travelermovement and wayfinding. These concession areas aremarked by their lofty ceilings, mezzanine levels, connectionsto the trains, and exterior glazing in the three designatedfood courts. They serve as Airport gallerias, bringingpassengers together for retail, food and beverage, andservice experiences between flights.As is the case in the Center Cores, DIA recognizes the needto express brand identity and fosters an environment whereconcessions in Subcores are diverse and varied. Concessionairesare encouraged to select from a broad materialpalette, to vary storefront designs from their neighbors,and to express their concession personalities creatively.This document creates a set of principles for Subcoreconcession design, which Concessionaires are required toobserve. The items mentioned herein establish a consistencyamongst Subcore concessions that serve to presenta unified, cohesive approach to DIA concessions. Flexibilitywithin these principles is permitted as long as the intent ismaintained.Diversity of storefront designs and brand identities areDenver International Airport Subcore4v08.12

2.0 GENERAL NOTES2.1 Design Objectives and CriteriaAs a world-class international airport, Denver InternationalAirport concessions must reflect the contemporary architectureand design befitting such a renowned, successfuldestination. This document shall define a set of base criteriaand standards for Concourse A, B and C concessions forboth Concessionaire leased space and Airport base buildinglocations as they relate to retail, food and beverage andservice spaces.All attempts have been made to work within the existingframework of the base building Airport conditions. Theas-built conditions provide both positive design challengesand opportunities for current and future Concessionairesto express their brand identities. This document endeavorsto allow for the gradual progression of new design proposalsas Concessionaires come and go from the Concourses.It shall not hinder existing concession design but shallpromote existing Concessionaires to update their leasedspaces according to the following guidelines.DIA encourages Concessionaires to express their brandsand identities creatively within the parameters of theregulations outlined in this document. Concessionaires areexpected to become familiar with the following sectionsand how they relate to the design process both to generatehigh-quality, modern concession designs and to expeditethe design review process. This shall apply to all phases ofdesign, from new construction, to mid-term upgrades, tosignage upgrades, etc.While all attempts should be made to represent the characterof Denver and the state of Colorado through the useof materials, finishes and fixtures, Concessionaires arediscouraged from tying their leased spaces to a particularaspect of the region’s history. Nor should the concessionspaces be obviously linked to a stylistic or historical timeperiod. Concessionaire design proposals should be contemporary,timeless and should contribute to a forward-lookingDenver International Airport.2.2 Establishing As-Built ConditionsThis set of concession guidelines is not intended to replacenor shall it supersede any details contained within the ConcessionAgreement. Similarly, should there be any discrepanciesbetween items contained within these concessionguidelines and the base building drawings, the base buildingdrawings shall take precedent.The Concessionaire shall be responsible for verifying anyinformation contained within the base building drawingsand specifications and the Airport makes no claims as totheir accuracy or completeness. Concessionaire designproposals shall in no way damage or compromise any basebuilding condition without express written permission fromDenver International Airport. All site conditions and dimensionsmust be verified by the Concessionaire and confirmedagainst Concession Agreement drawings prior to receivingapproval for final working drawings. Any deviations betweenthis document, the Concession Agreement and thebase building drawings must be specified and submitted bythe Concessionaire.All base building mechanical, electrical, plumbing and telecommunicationservices are to be located by the Concessionaire,as they relate to the leased space, and referencedin the appropriate drawings and documents. Concessionairesare required to incorporate these services into theirdesign proposals and ensure that they remain unimpededwith allowances made for appropriate access. Additionally,Concessionaires are responsible for coordinating with theAirport such that all proper mechanical, electrical, plumbingand telecommunication services necessary for their leasedspace are available.Concessionaires should contact their Project Managersto obtain previously submitted record drawings and specificationsfor their concession areas, which are availablethrough the DIA Planning and Engineering Division Officeof the Airport Office Building. The Concessionaire shall beresponsible for verifying any information contained withinthe record drawings and specifications and the Airportmakes no claims as to their accuracy or completeness.Concessionaires should contact their Project Managers forany clarifications to the Concession Agreement or other additionalaspects of the design review process, as outlined inthe “Design Review Process” section of this document.Denver contemporary architectureDenver contemporary architectureDenver International Airport set in the Rocky Mountainsv08.125

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS2.0 GENERAL NOTESWest Subcore Concessions2.3 Concourse Concession Areas - Concourse ACenter Core ConcessionsCenter Core ConcessionsWest Subcore ConcessionsEast Subcore ConcessionsCenter Core ConcessionsCenter Core ConcessionsEast Subcore ConcessionsWest SubcoreCenter CoreEast SubcoreNORTH6v08.12

2.0 GENERAL NOTES2.3 Concourse Concession Areas - Concourse BWest Subcore Concessions - OutboardWest Subcore Concessions - InboardCenter CoreConcessionsCenter CoreConcessionsWest Subcore Concessions - OutboardWest Subcore Concessions - InboardEast Subcore Concessions - InboardEast Subcore Concessions - OutboardCenter CoreConcessionsCenter CoreConcessionsEast Subcore Concessions - InboardEast Subcore Concessions - OutboardWest Subcore -OutboardWest Subcore -InboardCenter CoreEast Subcore -InboardEast Subcore -OutboardNORTHv08.127

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS2.0 GENERAL NOTES2.3 Concourse Concession Areas - Concourse B MezzanineCenter Core ConcessionsCenter Core ConcessionsCenter Core ConcessionsCenter Core ConcessionsCenter CoreNORTH8v08.12

2.0 GENERAL NOTES2.3 Concourse Concession Areas - Concourse CWest Subcore ConcessionsCenter Core ConcessionsCenter Core ConcessionsWest Subcore ConcessionsEast Subcore ConcessionsCenter Core ConcessionsCenter Core ConcessionsEast Subcore ConcessionsWest SubcoreCenter CoreWest SubcoreNORTHv08.129

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS3.0 STOREFRONTS3.1 Storefront GuidelinesStorefront design is critical in creating the identity for DenverInternational Airport in-line concessions. High qualitystorefront design will help to establish DIA as a leader inairport concessions and will help to improve overall retail,food and beverage, and service sales.Storefronts offer DIA travelers their first glimpse of Concessionaires’brand identity and personality and thereforemust be easily legible and well-maintained. They must providea level of visual interest that is engaging yet in keepingwith the guidelines set forth in this document. Approvedand prohibited material types are depicted in more detail inthe “Materials and Finishes” section of this document.Storefront construction must be securely anchored to thebase building structural system, where such support isrequired.3.2 Storefront RequirementsAll Concessionaires are required to maintain a minimum of70% storefront transparency through the use of glazingor open space. DIA encourages the use of completely openstorefronts and/or full-height glazing where possible.Clean, contemporary storefront with large expanses of glazing and open spaceThe storefront entry height shall be a minimum of 8’-0” inConcourse A, B and C Center Cores and 7’-6” in ConcourseA, B and C Subcores. Entry widths shall be a minimumof 6’-0” in all locations. Storefront elements, other thanCenter Core sign shelves (see “Sign Shelves” subsection ofthis document), may not project more than 1’-0” beyond theConcessionaire lease line.In situations where the Concessionaire’s area is sited suchthat it has more than one public face, each Concessionaireface shall be required to follow the criteria set forth in thisdocument. Concessionaires may treat either or both facesas the primary means of entrance and egress.All base building mechanical, electrical, plumbing andtelecommunication fixtures and devices are required tobe identified by Concessionaires and integrated into theirstorefront designs within their lease lines.Open, corner storefront with suspended storefront signage10v08.12

3.0 STOREFRONTSClean, contemporary corner storefront with large expanses of glazing and open space; brightly lit interiorSign shelf with individually expressed, back lit pin-mounted letteringStorefront portal with large expanses of glazing and open spaceStorefront portal with large expanses of glazingStorefront portal with large expanses of glazing and open space; brightly lit interior; individually expressed signage letteringv08.1211

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS4.0 STOREFRONT SIGNAGE4.1 Signage GuidelinesStorefront signage and Concessionaire identification aremajor components in the overall appearance of DIA retail.DIA encourages and supports creative, imaginative anddimensional signage designs that conform to the belowmentioned criteria.Sign shelves, suspended storefront signage and storefrontportals may depict only the store name, store logo or both.No other information or graphics may be conveyed on thesesignage elements.Concessionaire signage may not interfere in any mannerwith Airport wayfinding signage, security cameras, or LifeSafety System devices.Signage lighting must be designed and fabricated to avoidglare, shadows, scallops, or light leakage from occurringunintentionally. All wiring, tubing, raceways, ballasts,transformers or any other mechanical or electrical equipmentassociated with signage lettering and logos must beconcealed from public view. No exposed signage fastenersor brackets shall be permitted unless they are part of theoverall design intent and, as such, are subject to review byDIA and their Retail Architect.Vertical components of storefronts must maintain a minimumdistance of 8” from the center line of the demisingcap, which creates a 5” reveal, minimum, on either side ofthe concession space. (See Figure 12.)Signage electrical requirements are to be furnished fromthe Concessionaire’s electrical panel.4.2 Sign ShelvesDIA encourages the use of sign shelves in all ConcourseCenter Core storefronts as a means to create a unifyingand consistent element throughout. Flexibility and individualityof storefront sign shelves is permitted, maintainingthat all sign shelves adhere to the following restrictions.Storefront sign shelves shall be located 8’-0” (clear) abovethe finished floor in Concourse A, B and C Center Cores.Sign shelves shall be between 3” and 6” thick and mayproject no more than 1’-0” beyond the existing base buildingstorefront soffit.Sign shelves shall be finished in stainless steel or a similarlydurable, easily maintainable material. (See Figures 1 and 2.)Concessionaires may elect not to employ a sign shelf intheir storefront designs. However, all requirements regardingsignage lettering and logos must be followed. In theevent that Concessionaires do not incorporate a sign shelfinto their storefront designs, signage lettering and logosare to be mounted to the base building storefront soffit, allowingspace for hardware or fixtures as needed.Sign shelf lettering and logos may be selected from one ofthe following permitted sign types:• Individually expressed, reverse pan channel letters(halo lit) pin-mounted to sign shelf• Individually expressed, internally lit (halo, face orside lit) LED embedded letters pin-mounted to signshelf• Individually expressed, dimensional metal, acrylicor wood letters (face or side lit) pin-mounted to signshelfSignage submittals proposing to use trim cap style letteringand logos shall be reviewed on an individual basis forfinishes and detailing quality and are subject to approval byDIA and their Retail Architect.Sign shelf lettering and logos shall be a maximum of 1’-4”high and between 2” and 4” deep.Concessionaire sign shelves may continue into the retailspace, at a minimum height of 8’-0” (clear) above the finishedfloor, in order to create a dynamic entry sequence.4.3 Suspended Storefront SignageIn Concourse Subcores, Concessionaires have the option toinstall suspended storefront signage in order to help createa dynamic traveler experience. DIA encourages the creativeuse of material and color for suspended storefront signs inorder to reflect the individual brands and identities of theConcessionaires according to the regulations mentioned.All suspended storefront signage shall be supported 3”below the existing Concourse Subcore ceiling by two (2)stainless steel cylindrical posts measuring 1” in diameter.(See Figure 4.) Sufficient structural blocking behind thebase building soffit condition must be provided by the Concessionairein order to support the weight of the suspendedstorefront sign. Overall dimensions for suspended signageFigure 1: Center Core sign shelves with individual, pin-mounted lettering3-6”1’-4” max1’-0” max2-4”Figure 2: Sign shelf diagram12v08.12

4.0 STOREFRONT SIGNAGE(not including supporting posts) may not exceed 6’-0” inlength, 1’-3” in height and 6” in depth. Suspended storefrontsigns are to be installed so that they are parallel to thestorefront.Acceptable suspended storefront signage materials include:• Natural stone such as granite, marble or limestone• Laminated or tempered cast, etched, sandblastedor back-lit glass (must conceal all fixtures and hardwarefrom view by the traveling public)• Metal such as stainless steel, copper, brass, bronzeor aluminum – polished or satin finishes• Finished premium grade hardwoods that meetAmerican Woodworking Institute standards• High performance paints or plasters• Resin panelsUnacceptable suspended storefront signage materialsinclude:• Artificial stone, tile, wood, etc.• Brick or artificial brick• Textiles such as carpet or fabric• Vinyl• Plastic laminate• Textured plaster or stucco• Any material deemed to be low-quality, difficultto maintain or aesthetically unacceptable by DIA ortheir Retail ArchitectSuspended storefront signage may be located anywherealong the storefront. However, Concessionaires are encouragedto separate the suspended signage from the entrylocation in order to maximize the storefront entry height.(See Figure 3.)Storefront signage lettering at this portal shall not exceed1’-0” in height. Lettering may project from or be recessedinto the portal to a maximum depth of 3”.Refer to the “Storefront Systems” subsection in this documentfor permitted and prohibited storefront materials.4.5 Prohibited Storefront SignageThe following are a list of prohibited storefront signagetypes:• Animated, audible or flashing signs• Backlit sign boxes• Two-dimensional signs or lettering affixed directlyto the Concessionaire’s storefront or base buildingsoffit• Internally lit neon embedded pan channel letters,with or without face material• Exposed or visible neon• Signage using foamcore, cloth, paper or any othermaterial deemed to be of low quality by DIA andtheir Retail ArchitectDIA reserves the right to reject any storefront signage proposalit deems to be of inferior design, quality or durability.Base BuildingSoffitSuspendedStorefront SignDemising CapFigure 3: Suspended storefront signage1’-3” max 3”6” maxFigure 4: Suspended storefront signage diagram6’-0” maxBlade SignHours of OperationSignSignage lettering may either project from or be recessedinto the suspended sign, to a maximum depth of 1.5” and amaximum height of 1’-0”.2” RevealStorefront PortalBase BuildingSoffitBlade Sign4.4 Storefront PortalsIn Concourse Subcores where Concessionaires intendto utilize the band the width of the storefront from 7’-6”above the finished floor to 9’-0” above the finished floor forsignage (and do not intend to install a suspended storefrontsign) they are required to provide a 2” reveal directly belowthe base building soffit. This reveal shall run the entirewidth of the storefront and create a distinct portal or entrysequence for travelers entering the concession. (See Figure5.)Demising Cap5” RevealFigure 5: Storefront portalHours of OperationSignv08.1213

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS5.0 ADDITIONAL SIGNAGE5.1 Additional Signage GuidelinesDIA recognizes the important role that signage can play inany commercial environment. Concessionaires may employmultiple levels of signage such that every component worksto create a unified message and uncluttered presentation.Additional Concessionaire signage (lettering and/or logos)may be applied to the inside of the storefront glass or tothe interior side of any storefront portal as part of theoverall storefront design. Such signage shall be appliedat a minimum of 3’-0” above the finished floor and shall bea maximum of 4” high. Such applied signage may be twodimensional.American Woodworking Institute standards• High performance paints or plasters• Resin panelsUnacceptable blade sign materials include:• Artificial stone, tile, wood, etc.• Brick or artificial brick• Textiles such as carpet or fabric• Vinyl• Plastic laminate• Textured plaster or stucco• Any material deemed to be low-quality, difficultto maintain or aesthetically unacceptable by DIA ortheir Retail ArchitectVendor supplied, charge card or any other potential appliedsignage item must receive Airport approval prior to installation.Concourse Subcore blade signs may depict only the storename, store logo or both.5.2 Blade Signs5.3 Hours of Operation SignsDIA encourages the use of suspended blade signs in ConcourseA, B and C Subcore locations. Blade signs can helptravelers to recognize Concessionaire presence in the Subcoresfrom great distances and will contribute to expressingthe brand and identity of each retail, food and beverage,and service area.All blade signs shall be supported 3” below the existingConcourse Subcore ceiling by two (2) stainless steel cylindricalposts measuring 1” in diameter. Sufficient structuralblocking behind the base building soffit condition mustbe provided by the Concessionaire in order to support theweight of the blade sign and shall be designed to meet allapplicable local, state and national building codes. Overalldimensions for blade signs (not including supporting posts)are to be 2’-6” in length, 1’-3” in height and 3” in depth.Blade signs are to be installed so that they are perpendicularto the storefront and centered between existing Airportbase building downlights. (See Figures 6, 7 and 8.)Acceptable blade sign materials include:All Concessionaires are required to furnish and install onesign indicating the store’s hours of operations that adheresto the following criteria. This item shall serve to unify allConcessionaire locations in Concourses A, B and C andprovide a consistent branding message for DIA.Hours of operations signs are to be 6” tall by 6” wide. Theyare to include either the Concessionaire’s store name orstore logo in the top 2 1/2”; the hours and days of operationin the following 2 3/4”; and the concession’s DIASpace Number, General Manager phone number, and DIAfeedback website in the bottom 3/4”. Font size for thestore name or store logo and the hours and days of operationmust be legible from 3’ away from the mounted sign.Font for the DIA Space Number, General Manager phonenumber, and DIA feedback website shall be 12 point ArialRounded MT Bold. All hours of operations signs are tocontain the DIA logo at 6” tall by 6” wide, over which storehour information is to be displayed. Concessionaires shallcontact their Project Managers to receive specifications forthe DIA logo. (See Figure 9.)Figure 6: Subcore blade signs3’-6”1’-3”2’-6”3”1’-3”7’-6” to floor3”1’-3” max• Natural stone such as granite, marble or limestone• Laminated or tempered cast, etched, sandblastedor back-lit glass (must conceal all fixtures and hardwarefrom view by the traveling public)• Metal such as stainless steel, copper, brass, bronzeor aluminum – polished or satin finishes• Finished premium grade hardwoods that meetConcessionaires are to mount the hours of operationssigns onto a strong, durable backing such as aluminum orhardwood and face the signs with a piece of ¼” thick clearacrylic. Hours of operations signs shall be strongly affixedwith adhesive or screwed to concession storefront systemsat a height of 5’-0” above the finished floor to the centerlineof the sign. Installation method shall largely depend onFigure 7: Blade sign elevationFigure 8: Blade sign diagram2’-6” max3” max14v08.12

5.0 ADDITIONAL SIGNAGEstorefront system materiality and coefficient of friction.All hours of operations sign fixtures and hardware are tobe concealed from view by the traveling public. (See Figure10.) Signs may be double sided to conceal adhesive fromthe inside store face.Design plans for hours of operations signs shall be submittedto DIA for review and approval prior to installation.6”5.4 Advertising and Promotional SignageThe use of base building conditions for advertising (otherthan storefront soffits) is discouraged though will be reviewedon an as-needed basis.2 1/2”Area for StoreName and LogoAll freestanding advertising and promotional signage mustbe contained within the Concessionaire lease line throughoutall hours of operation. Freestanding signs beyond thelease line are considered to be soft retailing and are prohibitedat DIA in all retail, food and beverage, and servicelocations.2 3/4”Area for StoreHours of OperationDIA reserves the right to request the Concessionaireremove any advertising or promotional signage it deemsinappropriate. Alternatively, this signage shall be removedby the Airport at the Concessionaire’s expense.6”3/4”DIA InfoFigure 9: Hours of operation sign diagramWall SurfaceWall Surface1/4” Acrylic1/4” AcrylicBacking SurfaceBacking SurfaceAdhesiveScrewC L5’-0” AFFFigure 10: Hours of operation sign diagramsv08.1215

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS6.0 DESIGN CONTROL ZONE6.1 Design Control Zone GuidelinesDIA seeks to provide its travelers with a world-class concessionexperience. All aspects of Concessionaires’ leasespaces contribute not only to this overall experience butalso to the brand and identity of DIA.Concessionaires are to adhere to the regulations regardingstorefronts outlined above. Additionally, Concessionairesshould pay special attention to other specified areas oftheir lease spaces including, but not limited to, 1) the entryzone, 2) display cases and 3) the Point of Sale (POS) area.Everything within a Concessionaire’s lease space that isvisible to the traveling public shall be subject to reviewby DIA and the Airport’s Retail Architect.6.2 EntryThe Concessionaire entry zone is defined as the spacebounded by the width of the storefront by a five foot depthinto the store. This area is especially important to the presentationand merchandising of Concessionaire goods andwares.6.3 Display CasesDisplay cases provide Concessionaires with opportunitiesto exhibit their merchandise in a clear, organized manner.They can be strategically placed throughout a lease spaceto allow for product presentation, which may increase retail,food and beverage or service sales.Storefront systems that utilize vertical, built-in displaycases are subject to review by DIA and their Retail Architectand shall be approved on a case by case basis.DIA encourages the use of built-in, well-lit, highly transparentdisplay cases. Display case framework should beminimized with fixtures, hardware and lighting componentsconcealed to the greatest extent possible from the travellingpublic.Display cases shall conform to all applicable local, stateand national building codes as well as the Americans withDisabilities Act (ADA) requirements with regards to counterheights when incorporated into point of sale casework.Entry zone lighting design and material selection requirespecial attention in order to create distinctive, high-designretail spaces. High-quality, durable and easily maintainablematerials and finishes are to be used on the floors, walls,wall bases and ceilings in these highly trafficked areas.Lighting, materials and finishes in the entry zone mustadhere to the regulations outlined in the “Materials andFinishes” and “Lighting” sections of this document.Dynamic entry zone display windowDIA encourages the use of creative, thoughtful productdisplays that professionally showcase Concessionaire merchandise.Posters, banners or other advertising materialare discouraged at the storefront or within the entry zone.Slatwall is discouraged within the entry zone.Clean, organized entry zone display window16v08.12

6.0 DESIGN CONTROL ZONE6.4 Point of SaleDIA requires that all Concessionaire point of sale (POS)locations be well-maintained and free from unnecessaryclutter. Concessionaires shall organize POS counters suchthat impulse items do not hinder travelers’ ability to queueor purchase merchandise. All POS storage is required to beconcealed from the travelling public.Lighting fixtures at POS locations shall be concealed whereappropriate and shall not cause glare for Concessionairecustomers or staff.Concessionaires are required to maintain a 6” setback fromthe front edge of counters for any recessed areas for POSequipment. Acceptable countertop materials include:• Natural stone such as granite, marble or limestone• Laminated or tempered clear or colored glass• Metal such as stainless steel, copper, brass, bronzeor anodized aluminum• Glazed ceramic, quarry or porcelain tiles• Natural or clear finished wood• Quartz or other solid surface materialsWell-lit, contemporary display areasUnacceptable countertop materials include:• Plastic laminate• Artificial stone, tile, brick, wood, etc.• Any material deemed to be low-quality or difficult tomaintain by DIA or their Retail ArchitectSee the “Food and Beverage Guidelines” section in thisdocument for additional POS regulations regarding foodand beverage Concessionaires.Organized, transparent display caseUncluttered point of sale counterv08.1217

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS7.0 DEMISING WALLS AND DEMISING CAPS7.1 Demising WallsDemising walls must extend to the underside of the basebuilding structure and may not be used to support Concessionaire-designedfixtures, millwork or any other displaysystems. These items must be independently secured asdemising walls are not designed to support wall mountedfixturing or millwork.7.2 Demising CapsDemising caps shall be installed at the terminating point ofall demising walls. This design item is intended both to providea consistent, neutral component throughout the in-lineconcession areas of the three Concourses and to contributeto the act of place making for Denver InternationalAirport. The demising cap design is simple, contemporary,durable and is reminiscent of architectural features presentin the City of Denver.Concessionaires are to provide DIA demising caps constructedfrom one metal C-channel (C 6 x 13) and a 4 1/2”width piece of back painted tempered glass.Concessionaires are to consult with their Project Managersto acquire demising cap specifications and suggesteddemising cap glass manufacturers prior to construction.Fabrication, installation and maintenance of demising capsshall be the sole responsibility of Concessionaires at theirown expense.Where concession spaces do not have a newly designeddemising cap on either side of the storefront, the Concessionairesubmitting a design proposal shall be responsiblefor the installation of two demising caps to be located onopposite sides of the Concessionaire’s leased area. Whereconcession spaces have one newly designed demising capon one side of the storefront, the Concessionaire submittinga design proposal shall be responsible for the installationof one demising cap to be located on the remainingside of their leased area. Where concession spaces areflanked by two newly designed demising caps, the Concessionairesubmitting a design proposal has no responsibilityfor demising cap installation.Deflection gap at topof gypsum boardTop of metal studAcoustic insulation,where scheduledFigure 11: Demising wall head detailDIA base buildingceilingContinuous metalangleMetal top runner trackGypsum board baffleConcessionaireprovidedinteriorpartitionRated demising wallSteel• C-channel is to be steel, primed, painted withSeries 1081 Tnemec paint (low VOC, semi-gloss,color: Briquet)• Tnemec contact information: Protective CoatingsIntermountain, Inc. 303-431-7334• 4 1/2” glass is to be 1/4” tempered glass,Formsand Surfaces, ViviChrome Chromis: VCR2431-01-H1, Configuration: Reflect, Color: White, Finish:Opalex• Forms and Surfaces contact information:800-451-0410• Substitutions permitted pending Airport approvalAll points for connection between the demising cap andthe base building demising wall and ceiling conditions shallbe pre-drilled. The C-channel and top and bottom anchorplates are to be shop welded, installed on the job site as asingle unit, and are to come from the fabricator “finished”.Only touch-ups shall be allowed in the field. The demisingcap base anchor plate corners are to be designed with a1/4” radius.The demising cap shall be the full height, from the basebuilding floor to the underside of the base building soffit inall Center and Subcores, of all Concourses.Back painted, colored frosted glass18v08.12

7.0 DEMISING WALLS AND DEMISING CAPSTop anchor plateshop welded toC-channel8” min tostorefront C LCeiling framingBlocking8” min tostorefront C 8” min toLstorefrontAluminum capDIA base buildingceilingTop anchor systemAluminum capDIA base buildingceilingTop anchor systemAluminum capDIA base buildingceilingAluminum capC-channel behindBlocking paintedblack1/4” back painted,tempered glassBlocking paintedblackFigure 13: Concourse demising cap - Section view at topC-channel1/4” back paintedtempered glassDemising wallframingC-channel6”2 1/8”Demising wall1x4 blockingpainted black1/4” back painted,tempered glassC-channel1/4” back painted,tempered glassC-channelConcessionairestorefront1/4” back painted,tempered glassFigure 14: Concourse demising cap - Plan viewDemising wallDemising wallframingAluminum capBase anchor plateshop welded toC-channelC-channel6 1/2”3 1/4”1x4 blockingpainted black1/2” anchor plateAluminum capBase anchor systemAluminum capBase anchor plateFigure 12: Concourse demising capFigure 15: Concourse demising cap - Plan view at baseFigure 16: Concourse demising cap - Section viewFigure 17: Concourse demising cap - Elevation viewv08.1219

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS8.0 MATERIALS AND FINISHES8.1 Storefront Systems8.2 Wall Systems and Wall BasesRefer to the “Storefronts” section of this document for furtherrequirements related to storefront design.Acceptable storefront and wall system materials include:• Natural stone such as granite, marble or limestone• Laminated or tempered clear glass• Laminated or tempered cast, etched, sandblastedor back-lit glass• Metal such as stainless steel, copper, brass, bronzeor aluminum – polished or satin finishes• Metal panels or extrusions – factory applied finishes• Glazed ceramic, quarry or porcelain tiles• Glass tiles• Finished premium grade hardwoods that meetAmerican Woodworking Institute standards• High performance paints or plasters• Resin panels – use may be limited based on DIA approvalUnacceptable storefront and wall system materials include:• Artificial stone, tile, wood, etc.• Brick or artificial brick• Textiles such as carpet or fabric• Wall paper or vinyl wall covering• Pegboard or slatwalls• Plastic laminate• Plastic panels• Textured plaster or stucco• Large swaths of smooth painted drywall• Any material deemed to be low-quality, difficultto maintain or aesthetically unacceptable by DIA ortheir Retail ArchitectWall systems in all Concourse A, B and C concessionareas are to be constructed using metal studs (25 gauge,minimum) and drywall. Gypsum backing board (5/8” thick,minimum) shall be Type-X and shall comply with ASTMC1396/C1396M-11, Standard Specification for GypsumBoard. For ceramic tile substrates Concessionaires shalluse either water resistant gypsum backer boards or cementback boards. Partition control joints and furring runs shallbe spaced at 30’, maximum.Concessionaires are to provide acoustical sealant (1/4”bead, minimum) at all partition perimeters and all cutoutsfor sound control.Any metal trim or metal accessories shall be constructedusing corrosive resistant steel. Concessionaires are to havemetal trim and accessories installed using screws only.Wall bases shall be installed to a height of 6” above the finishedfloor. Storefronts utilizing floor to ceiling glazing mayeliminate the 6” wall base.Acceptable wall base materials include:• Stainless steel• Natural stone tile• Ceramic or quarry tileUnacceptable wall base materials include:• Rubber or vinyl base• Metals other than stainless steel• Plastic laminate• Any material deemed to be low-quality or difficult tomaintain by DIA or their Retail ArchitectGraniteEtched glassBack lit natural stoneFrosted glassAll storefront materials and finishes shall conform to all applicablelocal, state and national building codes.All wall system and wall base materials and constructionshall conform to all applicable local, state and nationalbuilding codes.Painted aluminum panelsStainless steel panelWood panelWood panels20v08.12

8.0 MATERIALS AND FINISHES8.3 Floor SystemsBase building floor systems are to be continued in the Concoursesup until the proposed storefront closure. All basebuilding control joints shall be maintained by the Concessionaire.The finished floor level in all concession areas shall matchthe finished floor level of the base building flooring. Anyfloor level changes within the interior of the Concessionaire’sleased space shall occur beyond 5’ of the closure lineand shall not exceed a slope of 2%.Should concession design proposals indicate the desireto penetrate the floor system for mechanical, electrical,plumbing or telecommunication purposes, the Concessionaireshall be responsible for and required to x-ray the existingfloor system prior to penetration through the requiredDIA Shut Down Request process.Acceptable floor materials include:• Natural stone• Ceramic, quarry or porcelain tiles• Terrazzo• Hardwoods• Stained or polished concrete• High performance commercial carpet – in areas notvisible to the traveling publicUnacceptable floor materials include:• Rubber tile• Vinyl tile• Sheet vinyl• Brick or artificial brick• Laminated wood• Low grade carpet• Any material deemed to be low-quality, difficultto maintain or aesthetically unacceptable by DIA ortheir Retail ArchitectAll floor materials and finishes shall conform to all applicablelocal, state and national building codes.8.4 Ceiling SystemsConcessionaires are encouraged to employ multi-heightceiling systems in their design proposals to create a dynamicexperience for travelers, particularly within the entryzone. Varied ceiling heights must be coordinated with allother design components to work as part of a unified designpackage.Ceilings that are visible to the traveling public may be drywall,an approved suspended metal, or acoustical tile. Ceilingsuspension systems shall be either an exposed or concealedgrid type supported directly from the base buildingstructure or a secondary support system of equal stiffnessand must comply with “heavy duty” structural classificationrequirements. Maximum deflection of the ceiling systemassembly shall not exceed 1/360 for any component. Theceiling must be level to within 1/8” in 12’-0” in any direction.Concessionaires shall take precautions to avoid border areasthat are less than ½ of a ceiling panel, where possible.Ceiling hangers are to be spaced at a maximum distance of12” from the ends of supports and at 48” on-center, maximum.Ceiling control joints shall not be spaced farther than 50’in any direction and from any directional changes in ceilingframing.Concessionaires must provide accessibility to any existingmechanical, electrical, plumbing or telecommunicationinfrastructure located above their ceiling system.All ceiling systems shall conform to all applicable local,state and national building codes.Porcelain tileCeramic tilePolished concretePorcelain tilev08.1221

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS8.0 MATERIALS AND FINISHES8.5 Sustainable RecommendationsWherever possible, DIA encourages the practice of employingsustainable design strategies into Concessionaires’design proposals. Such strategies contribute not only to apositive global environment but also to a responsible culturaland environmental perception of DIA and its tenants.Examples of sustainable strategies might include but arenot limited to:• Install energy efficient lighting• Use occupancy sensors in low-traffic areas• Specify energy efficient equipment and appliances• Install low-flow fixtures to reduce water consumption• Specify recycled and/or rapidly renewable materials• Select materials that are extracted and/or producedwithin a 500 mile radius of Denver• Choose low VOC paints, adhesives, sealants orother coatings• Install recycling bins for use by concession employeesand by concession customers when accessiblefrom the path of public travel• Reduce demolition and construction waste by recyclingor repurposing building components22v08.12

9.0 LIGHTING9.1 Lighting GuidelinesLighting for all retail, food and beverage and service concessionsis an important component of the design andmust be well considered in order to create a dynamic andpleasant experience for DIA travelers. All specified lightingfixtures are to be commercial quality and are subject to approvalby DIA and the Airport’s Retail Architect.Wherever possible, lighting fixtures should be integratedinto the ceiling system and/or concealed from view, unlesscontributing to the overall desired design effect. Barelamp fixtures, including fluorescent and incandescent, areprohibited in areas visible to the traveling public. All wiring,raceways, ballasts, transformers or any other electricalequipment associated with lighting must be concealed frompublic view.Concessionaires are to specify lens covers for all front andback of house kitchen fixtures for maintenance and sanitationpurposes.9.2 Ambient Lighting9.3 Directional LightingConcessionaires may employ directional lighting in theirlighting plans to direct travelers towards specific productsor displays. Directional lighting illumination shall approach100 foot-candles. Directional lighting must not result inglare within the concession space or in adjacent Concourseareas and must not increase ambient temperatures toabove comfortable conditions in the space.Concessionaires should exhibit creativity in choosingdirectional lighting fixtures to create a vibrant shoppingexperience for DIA travelers. Directional lighting fixture imagesshould be submitted with the Concessionaires’ designpackage.LED sources should also be considered for directional lighting.Creative ambient and directional lightingAmbient lighting provides concession spaces with a generalillumination to create an atmosphere that is safe andappealing to travelers. Concessionaires are to specify theirambient lighting illumination to 30 (in servery and circulationzones) and 50 (in food preparation areas) foot-candles.Ambient lighting shall not cause glare or any other visualnuisance.Bright ambient lightingDIA encourages Concessionaires to create brightly lit, attractiveconcessions that balance light levels with energyconsumption. Energy efficient light fixtures are stronglysuggested.LED luminaires are becoming increasingly available and affordablefor applications such as this. LED is a source witha vastly superior lamp life and efficiency as compared withincandescent, halogen and compact fluorescent counterparts.Directional lighting at point of sale counterContemporary directional lighting in display areaDirectional lighting fixtures integrated into overall designv08.1223

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS10.0 SECURITY10.1 Security Guidelines10.3 Sliding Security DoorsSecurity closure systems shall be utilized at every Concourseconcession location when concessions are not openfor business. Visual access into the concession spacesmust be maintained when security closure systems are inuse.All security closure systems must be fully integrated intothe storefront design and be concealed from view fromthe traveling public when not in use, with the exception ofsliding glass doors that may serve as the rear enclosurefor storefront display spaces when not in use. No securityclosure system may protrude beyond the Concessionairelease line nor may they cause raised or depressed areas inthe floor.Concessionaires shall grind, polish and seal with a clearsilicone sealant all joint edges for glazed, frameless storefronts.All security closure systems shall conform to all applicablelocal, state and national building codes.10.2 Coiling or Rolling Security GrillesClear anodized aluminum vertical and top hung rollinggrilles may be specified under the condition that they arefully concealed when not in use. Side rails for coiling overheadgrilles are to be fully recessed. Top track for rollinggrilles must be recessed. Floor tracks are prohibited.Single-track frameless glass or aluminum sliding securitydoors are permitted provided that Concessionaires incorporateconcealed storage into the storefront design for thesecurity closure system during business hours. The exceptionto this shall be for glass sliding doors that serve as therear enclosure for storefront display spaces when not inuse.All top tracks for glass or aluminum sliding doors are to berecessed. Sliding doors are to be mounted at a maximum of½” above the finished floor.Glass sliding security doors shall be tempered.10.4 Swinging Security DoorsSwinging security doors shall be out-swinging and may notopen beyond the Concessionaire lease line. Swinging doorsmay be fully glazed or frameless glass doors on top andbottom patch pivots. Concessionaires may also employ astainless steel bottom rail. During business hours swingingdoors are to remain in the open position.Glass swinging security doors shall be tempered.Sliding glass security doorsSwinging glass security doorsConcessionaires must provide an approved means foregress in rolling grilles when security closure system is inuse.Rolling aluminum security grilles24v08.12

11.0 DIGITAL MEDIA11.1 VisualVideo displays – including flat screen monitors, plasma orLCD screens – may be specified for use in concession areasif deemed necessary for the design and/or function of thespace. Concessionaires shall integrate video displays intotheir leased space as a component of the overall designintent.Video displays are not permitted within the storefront orentry zone of concession spaces. The entry zone is definedas the space bounded by the width of the storefront by afive foot depth into the store.Installation of video displays is subject to review by DIAand their Retail Architect. DIA reserves the right to requireConcessionaires to relocate or redirect any videodisplay at the Concessionaires’ sole expense.11.2 AudioConcessionaires are permitted to employ ambient music orvideo display audio within their concession spaces not toexceed 60 dB. Audio speakers shall be positioned so as todeter sound from penetrating the lease line into the Concourses.Visual display screensAll audio equipment shall be connected to DIA F/A andemergency voice paging system so that Concessionaireaudio systems may be overridden when necessary.All Concessionaire-introduced audio sounds are subjectto review by DIA for both volume and content. DIAreserves the right to require Concessionaires to removeaudio components at the Concessionaires’ sole expense.Visual display screensVisual display screenv08.1225

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS12.0 BASE BUILDING CONDITIONS12.1 Columns Adjacent to Tenant LeaseAreasConcessionaires with leased spaces located in ConcourseA, B or C Center Cores may be granted the opportunity toutilize base building columns in their storefront designsshould the base building columns be situated directly infront of the Concessionaires’ leased space. However, thisopportunity is subject to approval by the Project Managerprior to construction.In the event that base building columns are permitted to beincorporated into a storefront design, all guidelines containedwithin this document, particularly those pertainingto storefront design and material selection, must be followed.Proposed design solutions must be thoughtful andappear to be natural extensions of the storefront systemcontained within the lease line. Applied graphics are notpermitted in these instances.Proposed designs that utilize base building columns maynot interfere with nor obstruct DIA wayfinding, fire suppressionsystems or any other Airport operation system.Additionally, designs shall not disrupt passenger traffic patternsin public pathways. On any Concourse Center Coremain level the path of public travel shall not be reduced toa dimension less than 12’ clear from a fixed or movementobject.Creative column design12.2 WindowsConcessionaires shall endeavor to maintain clear viewstowards base building exterior windows wherever possible,particularly in areas dedicated to food and beverageconcessions. In situations where views towards exteriorwindows are not possible or not desirable, Concessionairesshall conceal base building exterior windows to DIA’s satisfaction.Concession design components may not attach to basebuilding exterior window frames.Clear view through exterior window26v08.12

13.0 RETAIL GUIDELINES13.1 Retail RequirementsAll retail concessions are required to conform to the regulationsoutlined in the body of this document. Retail Concessionairesshould pay particular attention to the followingsections, though are responsible for all items containedherein:• Additional Signage: Additional Signage Guidelines;Advertising and Promotional Signage• Design Control Zone: Display Cases; Point of Sale• Digital Media: VisualRetail Concessionaires shall provide a minimum clearaisleway width of 3’-0” in all locations inside their stores.Furthermore, they must abide by all applicable local, stateand national building codes as well as the Americans withDisabilities Act (ADA)requirements.13.2 Retail Trash, Storage and DeliveriesConcessionaire proposals must include design and operational/proceduralplans for the logistics of trash removal,merchandise storage and merchandise deliveries for approvalby DIA. All stocks and supplies must be concealedfrom view from the traveling public.Clean, well-organized retail entry zoneBrightly lit retail space with clear path of circulationv08.1227

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS14.0 FOOD AND BEVERAGE GUIDELINES14.1 Food and Beverage Requirements14.3 Food and Beverage Display AreasFood and beverage concession areas are to be designedunder the guidance of the conditions contained within thisdocument. However there are several other regulations thatapply to food and beverage concessions that are outlined inthe following subsections.Food and beverage Concessionaires shall provide a minimumclear aisleway width of 3’-0” in all locations withintheir stores or patio areas, to be measured from the backsof chairs. Furthermore, they must abide by all applicable local,state and national building codes as well as the Americanswith Disabilities Act (ADA) requirements.Particular attention must be paid to food and beveragedisplays in order to create an atmosphere at DIA that iscontemporary, fresh and healthy. Display cases and servingareas shall be visually well-organized and DIA encouragesthe use of fresh and prepared foods in counter displays. Alldisplay areas must vent directly towards the interior of theconcession space.Food and beverage display and storage equipment that isvisible to the traveling public shall be well integrated intothe overall concession design and may not display brandingor logos for any particular food or beverage product.Well-organized food and beverage display areaAll queuing at food and beverage locations must be containedwithin the Concessionaire’s leased space and maynot disrupt the flow of passenger traffic. Concessionairesare required to submit queuing plans with their design proposalsfor review and approval.14.2 Food and Beverage StorefrontsFood and beverage concessions, with or without patio seatingareas, shall adhere to the guidelines contained withinthe “Storefronts” and “Storefront Signage” sections of thisdocument. In situations where food and beverage concessions’lease lines include patio seating areas, Concessionairesshall limit the extent of their storefront systems to theportion of the leasable area not containing the patio seatingand are required to follow the above stated guidelinesunder this provision.DIA encourages food and beverage concessionaires toemploy fully open storefronts. Low walls, railings or planterwalls may be used as a means to separate Concessionairespace from the Concourses and must be finished usingdurable materials such as natural stone, laminated glass,metal, tile or hardwood.Concessionaires must design low walls, railings or planterwalls at their lease lines for any concession area thatserves alcohol, the height of which shall be no less than2’-6”.Concessionaires are recommended to install kick rails at alltake away counters and bar areas. Should food and beverageconcession spaces require tray rails they must be integratedinto the overall storefront design and constructedfrom quality, durable and easily maintainable materials. DIArequires sneeze guards to be installed per applicable codesand must be coordinated with the overall design intent.All storage for utensils, trays, napkins, other food servingequipment or condiments must be organized neatly andintegrated into display or counter areas.14.4 Menu BoardsMenu boards shall be professionally designed and fabricated,utilizing the services of graphic designers or professionalphotographers, if applicable. Concessionaires areto install their menu boards to a wall surface behind theprimary service counter. Installation shall be at a heightand lettering shall be at a size such that they are legible totravelers at a distance of 5’-0” from the service counter.The following menu board characteristics are prohibited:• Freestanding, moveable or temporary menu boards• Internally illuminated menu boards• Hand-written menu boards or menu boards usingindividual, push-in letters• Paper signsFood court with clear food and beverage signage and layoutWell-organized food and beverage display areaPredominantly open food and beverage storefrontMaterial selection in these areas shall work in conjunctionwith the overall storefront design and is subject toapproval by DIA and the Airport’s Retail Architect.Contemporary, uncluttered point of sale counterWell-organized food and beverage display area28v08.12

14.0 FOOD AND BEVERAGE GUIDELINES14.5 Food and Beverage FlooringAll floor finishes in kitchens, bars, food preparation, foodstorage and food and beverage service areas must be nonslipand fully waterproof. Concessionaires shall install awaterproof membrane under all above mentioned floors andmust provide a 4” minimum cove base that is backed by awaterproof membrane.14.6 Food and Beverage Trash, Storageand DeliveriesConcessionaire proposals must include design and operational/proceduralplans for the logistics of trash removal,merchandise storage and merchandise deliveries for approvalby DIA. All stocks and supplies must be concealedfrom view from the traveling public.Food preparation area showing durable, non-slip flooringFood preparation area showing durable, non-slip flooringv08.1229

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS15.0 SERVICE CONCESSIONAIRE GUIDELINESService providing Concessionaires are expected to upholdand adhere to all of the design requirements and recommendationscontained within this document in order topresent a unified and consistent design approach in theConcourses of DIA.In situations where service Concessionaires propose walkupcounter spaces, all queuing must be contained withinthe Concessionaire’s leased space and may not disruptthe flow of passenger traffic. Concessionaires are requiredto submit queuing plans with their design proposalsfor review and approval.Service Concessionaires include, but are not limited to:• Money exchanges• Banks• Travel services• Postal and shipping servicesParticular thought and attention must be paid to the designand location of self-service venues. Where applicable, thedesigns for self-service venues shall adhere to the designrequirements and recommendations contained within thisdocument.Airport bank with large amounts of glazing and clear signageSelf-service venues include, but are not limited to:• Cash machines• Lotto machines• Postage machines• Food and beverage vending machinesInformation desk integrated into overall airport concession design30v08.12

16.0 DESIGN REVIEW PROCESS16.1 Concept Submittal RequirementsThe entire process from RFP to revenue generation cantake many months. It is critical to understand the overalldesign intent of the concession space from the Concessionaire’sconcept submittal.At the beginning and during the RFP selection processthere are two provisions given to the Concessionaire foridentifying their design and store approach, specifyingDIA’s required concept submittal and the requirements forDesign Review Committee (DRC) Approval.During a concept submittal process, Concessionaires arerequired to provide an electronic version of the submittalpackage for DIA and their Retail Architect to review priorto the final submission to the DRC. Written review commentsand notes will be given and feedback may include aconference call with the Concessionaire and/or their designteam to review the package. Formal comments will then besubmitted by DIA and their Retail Architect to the Concessionairefor resolution/closure. All comments must beaddressed prior to submitting the Concessionaire packageto the DRC.DIA expects all concept submittals to be of a high qualityand to address the requirements outlined in the previoussections of this document.Requirements for Concessionaires’ concept submittalsare identified in greater detail in the following subsection.These requirements specify minimum expectations in deliveringconcept packages. Concessionaires shall contacttheir Project Managers should further information relatedto the concept submittal review process be required.16.2 Concept Submittal PackageConcept submittals shall consist of a maximum of four 24”x 36” presentation boards for submission to the DRC forreview and approval. Concessionaires are to submit thepresentation boards to DIA and their Retail Architect priorto DRC review. The components of the submittal are:High Quality Renderings – A minimum of two and a recommendedmaximum of four renderings are required to showthe Concessionaire’s design intent. Renderings should betaken from at least two vantage points and identify, at aminimum, the following:• Proposed storefront with materials indicated• Transition between the proposed storefront designand adjacent Concessionaire existing storefronts(show 6’-0” on either side of lease space)• Floor, ceiling, fixture and other store componentswith materials indicatedFloor and Reflected Ceiling Plan – One board shall accommodateone floor plan and one reflected ceiling plan. Some,but not all, of the components to show in plans are:• Key plan with general airport and Concourse location• Graphic scale• North arrow, with north oriented towards the top ofthe board• Finish floor pattern (half tone)• Casework, millwork, moveable fixtures, and otherstore components• Critical dimensions indicating clear widths andcompliance with the Americans with Disabilities Actrequirements (ADA)• Ceiling and soffit heights both in and out of thelease line boundary• Lighting fixtures and ceiling typesMaterials Board – One board will be required to show aConcessionaire’s proposed palette of materials. The materialsboard shall include:• Physical material samples indicating color, form andtexture - material samples shall be securely affixedand applied adhesive shall not affect the materialappearance• Material key plan that clearly relates to the materialapplication in renderings for visual understanding• Additional set of physical material samples shall besent to the Airport’s Retail Architect for review andcomment prior to submission to the DRCThe renderings in conjunction with the materials board shallbe of such a high quality as to accurately and clearly depictthe design intent of the Concessionaire’s proposal. Conceptsubmittals must be able to represent the proposed designappropriately to the DRC without the luxury of an in-personpresentation.The above mentioned deliverables shall also be submittedfor the Concessionaire technical review, in addition to allother technical review requirements.High quality rendering showing materials, entourage and lighting conditionsHigh quality rendering showing materials, entourage and lighting conditionsHigh quality rendering showing materials, entourage and lighting conditionsv08.1231

DENVER INTERNATIONAL AIRPORT CONCOURSE CONCESSION STANDARDS16.0 DESIGN REVIEW PROCESS16.3 Submittal ProcessMilestonesRFP Proposalfor SelectionCommitteeLease AgreementConcept Packagefor DRCPresentationConcept FeedbackDRC PresentationApprovalDesignDocumentationProcurement Construction ConcessionClose-OutOpeningDuration/Weeks4 2 8-10 2-4 8-128-16 forFood & Beverage11-2Concept PackagePlans90%Bid SetIFC SetPunch ListPlansAirportConcept SubmittalPackageRenderingsPhysical MaterialsPre-DesignMeetingRenderingsvConcessions Owner100%Permit SetSubstantialCompletionFinal As-Built SetOptional BoardvPhysical MaterialsOwner’s DesignerFinal As-Built Set(Electronic)HOK Initial Review -Determinecompliance withConcessionGuidelines andrender option toSelectionCommitteeOptional BoardModify per HOK comments forDRC PresentationOn-call ArchitectCertificate ofOccupancy32v08.12

16.0 DESIGN REVIEW PROCESS16.4 Concept Submittal ChecklistThe following are helpful descriptions of DIA’s concept submittaldeliverables for approval by the Design ReviewCommittee (DRC). Items listed below are the minimumcrtieria required for delivering a satisfactory design reviewpackage. Concessionaires may provide additional information,if needed, to further describe their design intent.All exhibit boards are to be electronically provided to DIAand their Retail Architect for printing at 11” x 17” at 150dpi, minimum.All physical presentation boards shall be 24” x 36” foamcore with a minimum thickness of 1/4”. Graphics shall bemounted to match the board size and Concessionairesshall utilize graphic software, such as Adobe Photoshop,InDesign or their equivalent, to achieve a quality packagesuitable for presentatoin to the DRC.Exhibit Board 3 – Physical MaterialsMaterials• Attach all relevant materials• Conceal all adhesives or attachment devices from beingvisible through the materials• Adhere firmly all materials to boards• Provide material legend and/or numbering system todescribe products and their locationExhibit Board 4 – Optional BoardOptional Information• Utilize additional board to convey any supplementalinformation for design intent such as materials, renderings,or drawing exhibitsFloorplanPlansCeilingplanExhibitBoard124”x36”ConcourseKeyplanStorefrontInsidestoreRenderIngs(highresolution)MaterialsLegend vExhibitBoard224”x36”Exhibit Board 1 – PlansConcourse Key plan• Show store location and North ArrowFloor Plan• Include traditional scale and graphic scale• Indicate A.D.A. clearances between display cases,fixtures or seating showing dimensioned clear paths• Identify all casework and millwork• Show lease limit line/boundary• Show floor patterns – half tone• Identify dashed soffit lines aboveCeiling Plan• Call-out all ceiling materials, light fixtures and prominentelements• Dimension storefront entry height and all interior soffitheights• Provide high resolution cut-sheets of light productinformation, if applicableMaterialsPhysIcalMaterIalsMaterialsLegend vOptIonalBoardExhibit Board 2 – RenderingsRenderings• Include 6’- 0” of adjacent conditions, on either side ofthe lease line, and show how they will relate to Concessionaire’sproposed design• Show accurate representation of materials within therenderings• Include people and merchandising, as applicable• Provide materials legend or numbering system – identifymaterial locations on rendering• Coordinate renderings and proposed floor and ceilingplans to matchExhibitBoard324”x36”ExhibitBoard424”x36”