FedEx Service Guide

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C o n t e n t sContentsPageHow to Use This Book 2Overview of Services 3–12Rate, Surcharge and Fee Changes 15How to Calculate Rates 16Zone Charts 17International Express Package 17–19International Express Freight 20Canada 21U.S. Express Package Rates 22Zones 2–8 22–42To Alaska and Hawaii 43–45From Alaska and Hawaii 46–47Within Hawaii 48Multiweight 49–50FedEx SameDay 51U.S. Express Freight Rates 52International Express Package Rates 53U.S. Export 53–68U.S. Export, Multiweight 69U.S. Import 70–85U.S. Import, Multiweight 86FedEx International Next Flight, U.S. Export 87–88FedEx International Next Flight, U.S. Import 89–90International Express Freight Rates 91U.S. Export 91U.S. Import 92FedEx International Premium Zones and Rates 93FedEx Ground and FedEx Home Delivery Rates 94Zones 2–8 94–96Alaska and Hawaii 97–99Canada 100Fees and Other Shipping Information 101–114Terms 117FedEx Express Terms and Conditions 117–144FedEx Ground Tariff 145–159Index 163–168fedex.com 1.800.GoFedEx 1.800.463.3339 1

how to use this bookThis book includes FedEx Express and FedEx Ground standard list rates effective Jan. 3, 2011, for U.S.,U.S. export and U.S. import services; FedEx Express Terms and Conditions; and the FedEx Ground Tariff.This information, along with U.S. retail rates 1 and details about Our Services at fedex.com/ourservices,comprises the FedEx Service Guide. The information in Our Services is not part of the contract of carriage.the fedex service guideThe Service Guide website at fedex.com/serviceguide is your one-stop online resource for informationabout our services and how to ship. Sections include:The New Customer CenterAn overview of Our ServicesU.S. shipping servicesInternational shipping servicesU.S. freight servicesInternational freight servicesReturnsDangerous goods and hazardous materialsValue-added optionsHow to PackHow to Pack LTL FreightHow to create shipping labels and documentationHow to set up your account, drop off, pick up andtrack package statusHow to manage invoices, payment and claimsRates and surcharge informationTerms and conditionsfedex.com/us/newcustomerfedex.com/ourservicesfedex.com/uspackagesfedex.com/internationalpackagesfedex.com/usfreightfedex.com/internationalfreightfedex.com/returnsolutionsfedex.com/dangerousgoodsfedex.com/optionsfedex.com/packagingfedex.com/packagingfreightfedex.com/createlabelsfedex.com/locationsandtrackingfedex.com/afteryoushipfedex.com/us/rates-surchargesfedex.com/us/termsOur ServicesThe Our Services home page highlights what’s new at FedEx and is updated quarterly. The home pagealso includes a list of all our services with quick links to specific services.1For FedEx ® Retail Rates go to fedex.com/us/rates/ratetools.html.2 fedex.com 1.800.GoFedEx 1.800.463.3339

u s e o u r s e r v i c e sU.S. PACKAGE SERVICESDetails at fedex.com/uspackagesPackage Size and WeightMost FedEx Express ® andFedEx Ground ® U.S. andinternational packageservices accept packagesthat weigh up to 150 lbs.Some exceptions apply. Goto fedex.com/ourservicesand select a service toconfirm weight limitationsand package-sizerequirements.FedEx Money-BackGuaranteeYou can count on reliable,on-time delivery when youchoose FedEx. Most ofthe FedEx Express andFedEx Ground services onpp. 3–6 are backed by amoney-back guarantee. 21Standard Saturday delivery andconvenient delivery options arenot available to all areas. Contactyour FedEx account executive formore information.2See the FedEx Express Terms andConditions and FedEx Ground Tarifffor details. The FedEx Money-BackGuarantee does not apply to FedExSmartPost shipments.Post Office is a trademark of theUnited States Postal Service.YOUR your SHIPPing needSAME-Day DELIVERYNext-BUSINESS-Day DELIVERY2- or 3-BUSINESS-Day DELIVERYBUSINESS DELIVERY ViaGROUNDRESIDENTIAL DELIVERY ViaGROUNDour OUR sOLutionServiceFedEx SameDay ® Available 365 days a year for your most urgent shipments. Deliveryis door-to-door in just hours throughout all 50 states. Go to fedexsameday.com orcall 1.800.399.5999 to request pickup.FedEx SameDay ® City Get urgent cross-city delivery within several major U.S. metroareas. Delivery is door-to-door in just hours between select ZIP codes within 25 miles ofthe city center. Ship loose packages or palletized freight. Go to fedexsameday.comor call 1.800.399.5999 to confirm if we serve your city and request pickup.FedEx First Overnight ® When you need it there first thing the next-business-daymorning. Delivery is by 8, 8:30, 9 or 10 a.m., depending on destination, throughout all50 states (Hawaii service is outbound only).FedEx Priority Overnight ® Next-business-day delivery by 10:30 a.m. to most areas(by noon, 4:30 or 5 p.m. to some rural areas). For certain shipments to and from Alaska andHawaii, delivery is in 2 business days. Available throughout all 50 states. Saturday pickupand delivery is available for an additional charge.FedEx Standard Overnight ® When you need it there next business day in theafternoon. Delivery is by 3 p.m. to most areas and by 4:30 p.m. to some rural areas,throughout all 50 states (Hawaii service is outbound only).FedEx 2Day ® A.M. Second-business-day delivery by 10:30 a.m. to most U.S.addresses (by noon to rural areas). Available throughout all 50 states (Hawaii serviceis outbound only).FedEx 2Day ® Second-business-day delivery by 4:30 p.m. to most areas (by 7 p.m. toresidences). For certain shipments to Alaska and Hawaii, delivery is in 3 business days.Available throughout all 50 states.FedEx Express Saver ® Delivery is in 3 business days by 4:30 p.m. to most areas(by 7 p.m. to residences). Available throughout all states except Alaska and Hawaii.FedEx Ground ® Choose this service for economical ground delivery to U.S. businesses.You get day-definite delivery in 1–5 business days (3–7 business days to and from Alaskaand Hawaii) based on the distance to your destination. Delivery is by the end of thebusiness day. Available to every business address throughout all 50 states (service forremote Alaskan locations and the Hawaiian islands of Lanai and Molokai is inbound only).FedEx Home Delivery ® Get residential day-definite delivery in 1–5 business days(3–7 business days to and from Alaska and Hawaii) based on the distance to yourdestination. Delivery is between 9 a.m. and 8 p.m., Tuesday through Saturday.Available to every U.S. residential address, for packages up to 70 lbs. Convenientdelivery options are available for recipients with appointment and evening requirements 1 .For more information on shipping to homes and other residences, go to fedex.com/homedelivery.FedEx SmartPost ® An efficient, cost-effective way to ship low-weight packagesto residences, P.O. boxes and APO/FPO destinations. Delivery is typically in 2–7business days based on the distance to your destination (longer time-in-transit outsidethe contiguous 48 states). We pick up and sort the packages, then route them to a U.S.Post Office TM facility for final delivery. Packages up to 70 lbs. Contract-only service;contact your FedEx account executive for information.fedex.com 1.800.GoFedEx 1.800.463.3339 3

INTERNATIONAL PACKAGE SERVICESDetails at fedex.com/internationalpackagesyour SHIPPING Need needFASTEST-POSSIbLE DELIVERyDELIVERy IN 1, 2 OR3 bUSINESS DaysDELIVERy WIThIN5 bUSINESS DaysINTERNATIONAL MAIL DELIVERyGROUND DELIVERy TO CANADAOUR our Service sOLUTIONFedEx ® International Next Flight Get urgent delivery in just hours,depending on flight availability, to major cities in more than 220 countriesand territories. Available 24 hours a day, 365 days a year, for packages upto 2,200 lbs. (more with prior approval). Call 1.800.974.7333 to request pickup.FedEx International First ® Reach key European and Asian markets early in theday. Delivery as early as 9 a.m. to select postal codes in Belgium, England, France,Germany, Italy, the Netherlands, Spain and Switzerland, in 2 business days, andas early as 10 a.m. to select postal codes in China and Singapore in 3 businessdays. Inbound delivery to select U.S. ZIP codes from more than 60 countries in1 or 2 business days.FedEx International Priority ® Your high-value shipments arrive typicallyin 1, 2 or 3 business days. Service is available to more than 220 countriesand territories, including delivery to major cities in Europe in 2 business daysby noon. U.S.-inbound delivery is also available by 10:30 a.m. or noon to manylocations. Ship until the close of business in western Europe for next-businessdaydelivery by 3 p.m. to major East Coast markets.FedEx International Economy ® Cost-effective delivery typically in2–5 business days to more than 215 countries and territories (2 or 3business days to key markets such as Canada, Mexico and Puerto Rico).U.S.-inbound delivery is available from more than 90 countries and territories.FedEx International MailService ® For catalogs, brochures and othermail. FedEx or our designee sorts and stamps each piece, then tendersthe shipment to the postal service in the destination country for finaldelivery. Delivery is in 4–7 (Premium) or 7–11 (Standard) businessdays from pickup to hand-off to the destination country postal service.Go to fedex.com/us/fims for details. Contract-only service; contactyour FedEx account executive for information.FedEx International Ground ® Get economical day-definite grounddelivery to Canada typically in 2–7 business days, based on the distanceto your destination. Delivery is by the end of the business day. Customsclearance is included through our brokerage-inclusive service (a feeapplies); ask your FedEx account executive how this service can simplifypayment of duties and taxes assessed in Canada.INTernaTIonal ResourcesAccess tools and resourcesfor global shippers, includinginformation on our FedEx ®Crossborder Solutions toCanada and Mexico, onlineat fedex.com/international.FedEx ® 10kg Box andFedEx ® 25kg BoxThese boxes are an easy wayto ship internationally. You paythe same flat rate no matterhow much you put in them —up to 22 lbs. for the FedEx 10kgBox and up to 56 lbs. for theFedEx 25kg Box. Delivery isvia FedEx International Priority ®to more than 220 countriesand territories typically in1, 2 or 3 business days.The boxes are available atmany staffed FedEx shippinglocations.4 fedex.com 1.800.GoFedEx 1.800.463.3339

u s e o u r s e r v i c e sU.S. FREIGHT SERVICESDetails at fedex.com/usfreightmultiWeight pricingMultiweight pricing canhelp you save money onmultiple-piece shipments.• With FedEx ExpressMultiweight ® , qualifyingshipments weighing100 lbs. or more (200 lbs.or more for FedEx ExpressSaver ® ) are rated onboth a per-package andtotal-shipment-weightbasis, and you pay thelower rate. Internationalshipments are rated on atotal-shipment-weight basis.• FedEx Ground Multiweight ®applies to shipmentsweighing 200 lbs. or more(150 lbs. or more to Canada).No special handling isrequired, and you get thesame delivery commitmentsthat apply for regular FedExGround ® packages. Askyour FedEx accountexecutive if you qualify.YOUR your SHIPPING Shipping neeD needUrgent DeliveryDELIVERY in 1, 2 or3 BUSINESS DAYSLTL (LESS-THAN-TRUCkLOAD)FREIGHT DELIVERYcritical DEADLINES ANDSPECIALTY SHIPMENTSuse of an entire AIRCRAFTour OUR sOLUTIONServiceFedEx SameDay ® Freight Available 365 days a year for your most urgent freightshipments. Delivery is in just hours for shipments of 151 lbs. or more composed ofmultiple packages or palletized freight. Available throughout all 50 states. Go tofedexsameday.com or call 1.800.399.5999 to request pickup. See p. 3 forinformation on enhanced intra-city freight delivery via FedEx SameDay City.FedEx First Overnight ® Freight When you need your critical palletized freight therefirst thing the next-business-day morning. Next-business-day delivery by 9 or 10:30a.m. to most primary service area ZIP codes, Monday–Friday, with Saturday pickupand delivery available to many major markets for an additional charge. Availablethroughout all 50 states. Advance confirmation required: Select Create Shipmentfrom the Package, Envelope or Express Freight column under the Ship tab atfedex.com or call 1.800.332.0807.FedEx 1Day ® Freight Ideal for your emergency freight needs. Next-business-daydelivery by 10:30 a.m. or noon to most locations. Available throughout all 50 states(Hawaii service is to and from the island of Oahu only). Saturday pickup anddelivery is available in many major markets for an additional charge. Advanceconfirmation required: Select Create Shipment from the Package, Envelope orExpress Freight column under the Ship tab at fedex.com or call 1.800.332.0807.FedEx 2Day ® Freight Choose this service to synchronize your freight deliveries.Second-business-day delivery by noon to most locations. Available throughout all50 states (Hawaii service is to and from the island of Oahu only). Saturday pickupand delivery is available in many major markets for an additional charge. SelectCreate Shipment from the Package, Envelope or Express Freight column under theShip tab at fedex.com.FedEx 3Day ® Freight A cost-effective choice when there’s more time in yourschedule. Third-business-day delivery by 3 p.m. to most locations. Availablethroughout all states except Alaska and Hawaii. Saturday pickup is available inmany major markets for an additional charge. Select Create Shipment fromthe Package, Envelope or Express Freight column under the Ship tab at fedex.com.FedEx Freight ® (U.S. and International) For value-added delivery of LTL (lessthan-truckload)freight, palletized or nonpalletized, shipping is easier with FedExFreight ® . You benefit from one streamlined network with two easy shipping options,FedEx Freight ® Priority and FedEx Freight ® Economy. Available throughout NorthAmerica and within Puerto Rico. For more information, go to fedex.com/us/freight/main or call 1.866.393.4585.FedEx Custom Critical ® (U.S. and International) Available 365 days a yearfor same-day or next-business-day delivery of your most challenging shipments,from specialty freight to critical deadlines. Services include Surface Expedite ®solutions throughout North America (with no size or weight restrictions) and globalair solutions, plus services for delicate, high-security or temperature-sensitive freight.For more information, go to customcritical.fedex.com or call 1.800.762.3787.FedEx ® Charters (U.S. and International) Charter an entire FedEx aircraft forspecial shipments. You choose the origin and destination airports, with airport-toairportservice available in the U.S. and internationally. For more information, go tofedex.com/charters.fedex.com 1.800.GoFedEx 1.800.463.3339 5

INTERNATIONAL FREIGHT SERVICESDetails at fedex.com/internationalfreightyour YOUR SHIPPing needDelivery in 1, 2 or3 BuSINESS DaysDELIVERy wITHIN5 BuSINESS DaysRELIABLE Air CARGO SERVICESOCEAN AND AIRFREIGHT FORwARDINGair, suRFACE AND OCEANDISTRIBuTION SERVICEOUR our Service sOLUtionFedEx International Priority ® Freight Your high-value international freightshipments arrive typically in 1, 2 or 3 business days. Available to more than130 countries and territories. U.S.-inbound delivery is also available by 10:30 a.m.or noon to many locations. Pickup and delivery options at your door or the airport.Advance confirmation required: Select Create Shipment from the Package, Envelopeor Express Freight column under the Ship tab at fedex.com or call 1.800.332.0807.FedEx International Economy ® Freight Now available to more than130 countries and territories. Delivery is typically within 5 business days(2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico).U.S.-inbound delivery is available from more than 50 countries and territories.Advance confirmation required: Select Create Shipment from the Package, Envelopeor Express Freight column under the Ship tab at fedex.com or call 1.800.332.0807.FedEx International Premium ® Delivery typically in 1, 2 or 3 business days forhigh-priority controlled export shipments and dangerous goods. Available to morethan 30 countries. Pickup is available in the U.S. for an additional charge. To use thisservice, complete the FedEx IATA (023) Air Waybill or the IATA Neutral Air Waybill.Advance confirmation required: Call 1.800.332.0807.FedEx International Express Freight ® (IXF) and FedEx InternationalAirport-to-Airport SM Delivery typically in 2 or 3 and 3–5 business days,respectively. To use these services, complete the FedEx IATA (023) Air Waybillor IATA Neutral Air Waybill. For more information, including rates, call FedExExpress Freight Customer Service at 1.800.332.0807.FedEx Trade Networks ® (U.S. and International) Get end-to-end globalshipping solutions that help with the complexities of international trade. Servicesinclude ocean and air freight forwarding, global order logistics, customs brokerage,distribution and other trade-facilitation solutions. Multiple sailing, flight, pricingand gateway options give you maximum flexibility. For more information, go toftn.fedex.com or call 1.800.249.2953.FedEx ® International DirectDistribution Use these seamless, door-to-doorservices to move your goods across borders to customers and retail stores,bypassing distribution centers and cutting fees and time to market. Contract-onlyservices. To integrate into your supply chain, contact your FedEx account executive.Air and Ocean Solutions Your shipments are consolidated at manufacturingpoints in Asia, Europe and select Latin American locations, then transported byplane or ship to the U.S., Canada and Puerto Rico for delivery to individual recipients.Surface Solutions Your shipments are individually labeled and consolidatedat manufacturing points in Mexico and Canada, and then transported by road tothe U.S. for delivery to individual recipients.FedEx International Priority DirectDistribution ® and FedEx InternationalPriority DirectDistribution ® Freight We clear consolidated shipments throughcustoms as a single entry then deliver to individual recipients, typically in1–4 business days. Package-only shipments to multiple European Unioncountries can be cleared as one unit.FedEx International Ground ® Distribution A drop-ship option for U.S.-to-Canadashipments: You arrange for delivery to a FedEx Ground hub in Canada, then we breakdown the consolidation and deliver individual shipments.Pallet Size and WeightMost FedEx Express ® Freightservices accept palletsweighing 151 lbs. or more,with no limit on total shipmentweight. Pallets exceeding2,200 lbs. — and palletsexceeding 70 inches in heightor 119 inches in length or80 inches in width — requireprior approval. Someexceptions apply. Go tofedex.com/ourservices andselect a service to confirmweight limitations andpallet-size requirements.6 fedex.com 1.800.GoFedEx 1.800.463.3339

u s e o u r s e r v i c e sreturns and EXtra SERVICESDetails at fedex.com/returnsolutions and fedex.com/optionsDangerous goods(FedEx Express)FedEx Express providesreliable delivery andsupport when your shipmentcontains dangerous goods.For special requirements,shipping checklists, seminardates and other details, go tofedex.com/dangerousgoodsand select Dangerous Goods.Hazardous materials(FedEx Ground)Choose FedEx Ground forsafe, reliable delivery whenyour shipment containshazardous materials. Go tofedex.com/dangerousgoodsand select Hazardous Materialsfor sample forms, informationon how to qualify andother resources.SERVICE OPTION FORIMPORTERSFedEx ® Third Party Consigneeis a value-added neutraldelivery service option forimporters who want to bypasstheir distribution center andhave the manufacturer shipdirectly to the ultimaterecipient without disclosingthe importer’s cost and termswith the manufacturer.YOUR your SHIPPING SHipping neeD needReturn SerVICEsPickup and DelIVEry OptionsProof of DelIVEryCollect-on-DelIVEry PaYMEntsupply chain manaGEMEntsPECIal Handling SerVICEsour OUR sOLUTIONSolutionFedEx ExpressTag ® and FedEx Ground ® Call Tag An easy way for your customersto return packages. You specify the pickup location and FedEx provides the returnshipping label to your customer at pickup (commercial or residential pickup available).FedEx Print Return Label and FedEx Email Return Label Take charge of returnsmanagement. You create the return shipping label on your computer or shipping system,then simply print and provide it to your customer, or send it via email.FedEx Stamps Preprinted FedEx Express ® Billable Stamps and FedEx Express ® PrepaidStamps allow you to allocate costs and specify a delivery service in advance.FedEx Ground ® Package Returns Program Preprinted ground labels offer aconvenient solution for shippers with a high volume of returns in the U.S. and Canada.FedEx ® Return System Manage returns via our network of staffed locations.FedEx SmartPost ® Returns A convenient solution for returns of low-weight residentialpackages. Contract-only service; contact your FedEx account executive for information.Pickup Service Go to fedex.com and select Schedule a Pickup from the Package,Envelope or Express Freight column under the Ship tab to schedule a FedEx Expressor FedEx Ground pickup at your location.Saturday Service Available in most U.S. cities and select international locations.For availability, select Get Rates & Transit Times from the Package, Envelope orExpress Freight column under the Ship tab at fedex.com.FedEx ® Delivery Signature Options Select Indirect Signature Required, DirectSignature Required or Adult Signature Required when you need a signature upon delivery.FedEx Home Delivery Convenient Delivery Options Choose from date-certain,evening or appointment home delivery to accommodate your recipient’s schedule.Hold at FedEx Location Service We’ll hold your FedEx Express ® or FedEx Ground ®shipment for pickup at an eligible FedEx shipping location. Select this option when youprepare the shipment, or request a redirect to our location once it’s on its way.FedEx Ground Automatic Proof of Delivery We collect a signature via one of theFedEx Delivery Signature Options and give you verification your shipment was received.FedEx Ground P.O.D. Advantage Receive proof of delivery via CD or FTP.FedEx Signature Proof of Delivery Request an image of your recipient’s signature.FedEx ® Collect on Delivery (C.O.D.) We collect payment from your recipient andreturn it to you the next business day (where available; otherwise via FedEx 2Day).FedEx Ground ® C.O.D. Choose from three payment-collection options: currency C.O.D.,guaranteed funds C.O.D. or regular C.O.D.FedEx Ground ® Electronic C.O.D. (E.C.O.D.) We deposit payment in your bankaccount within 24 or 48 hours after delivery, whichever you prefer.FedEx SupplyChain ® FedEx SupplyChain provides supply chain managementsolutions, including distribution and order handling services for critical, time-sensitiveparts and medical devices.FedEx International Broker Select ® Select a customs broker other than FedEx toclear your shipment. Just provide broker contact information on your documentation.FedEx International Controlled Export Get customs-cleared, door-to-door deliveryin 1, 2 or 3 business days for certain in-bond shipments and other controlled exports.fedex.com 1.800.GoFedEx 1.800.463.3339 7

PACKAGING RESOURCESDetails at fedex.com/packagingyour Your SHIPPING NEED needPackaging exPERts To PACKYOUR Shipment For Youboxes AND othershIPPING SUPPLIESTips to help YOUPACK LIKE a PROOUR our solutionsOLUTIONPack-and-Ship Pros Short on time and don’t have the supplies needed to packyour shipment? Let us pack it for you. Visit your local FedEx Office ® Print and ShipCenter, where our experienced staff can take care of your packing needs, whetheryou’re shipping documents or fragile items. We offer a variety of packing and shippingservices, and boxes and cushioning material to protect items in transit. If yourshipment won’t fit in a standard box, we can customize a box on-site. To find a FedExOffice location near you, go to fedex.com/office.Packaging You Can Purchase You’ll find a variety of shipping suppliesavailable for purchase at FedEx Office and FedEx World Service Center ®locations, including:• An assortment of corrugated boxes.• Packaging for specialty items such as laptop computers, small electronicdevices and framed art.• Air-cellular cushioning, padded envelopes, tape, packaging peanuts andother packing and mailing supplies.Packaging for FedEx Express Shipments Use these packaging options forFedEx Express shipments only. Any other use is prohibited.FedEx ® Envelope and Legal Size Reusable FedEx ® EnvelopeFor standard-size and legal-size documents.FedEx Small Pak, FedEx Large Pak, FedEx ® Padded Pak and FedEx ®Reusable Sturdy PakTear- and water-resistant packaging.FedEx ® Small Box, FedEx ® Medium Box and FedEx ® Large BoxSturdy boxes in a variety of sizes.Go to fedex.com/packaging and select Get Packaging & Supplies for moreFedEx Express packaging options and package acceptance information.Use these tips to get started properly packing your FedEx Ground shipments,or FedEx Express shipments if you use your own packaging. For more informationincluding commodity-specific requirements and recommendations, see our detailedpackaging guides at fedex.com/packaging.1. Cushioning• Choose cushioning of appropriate density and thickness includingair-cellular cushioning, packaging peanuts, corrugated fiberboard, foam padsor molded plastic. Use enough to fill all void spaces in your shipping container.• Place 3 inches of cushioning material on the bottom, top and sides socontents do not shift.2. Boxing• Select an appropriate, sturdy container with all flaps intact that is largeenough to accommodate the proper thickness of cushioning material.• A new box is recommended. If you’re reusing a box, make sure there areno holes, tears or corner dents, and remove or mark through old labels.3. Sealing• Apply at least three strips of packing tape (no duct or masking tape) tothe top and bottom sides of the container using the H taping method.4. Labeling• Place delivery information inside and outside of the package. Includean address for yourself and the recipient.• Place the shipping label with the recipient’s full address on the mostvisible side of the container away from any folds or seams.EnvironmentalInformationThe FedEx ® Envelope andLegal Size Reusable FedEx ®Envelope are made from 100percent recycled paperboard,and most FedEx paks contain45 percent recycled content.The FedEx ® Small Box, FedEx ®Medium Box and FedEx ®Large Box contain a minimumof 30 percent recycledcontent. The FedEx ® 10kg Boxand FedEx ® 25kg Box containa minimum of 40 percentrecycled content.The corrugated boxes soldat many FedEx shippinglocations contain a minimumof 20 percent recycled content.8 fedex.com 1.800.GoFedEx 1.800.463.3339

u s e o u r S E R v I C E SLTL FREIGHT PACKAGING RESOURCESDetails at fedex.com/packagingfreightYOUR yOUR SHIPPING NEED nEEDGUIDELINES to HELP you PACkyour LTL FREIGHT like a proSPECIFIC exAMPLES ofcommon FREIGHT SHIPMENTSPRINTAble labELS toHELP you IDENTIFY yourFREIGHT SHIPMENTSour OUR sOLUTIONSolutionFreight Packaging Essentials Proper packaging of your freight is the best way toensure that your goods arrive safely at their destination. Follow these four essentialsteps for all FedEx Freight ® shipments.1. Plan it. FedEx Freight shipments may be up to 20,000 lbs. and 24 feet in length,and they may be exposed to variable temperature changes. Know the freightshipping network to efficiently and safely prepare your shipments.2. Prepare it. To ensure safe and efficient shipping across town or across thecountry, properly organize, stack, label and prepare your freight shipments.3. Prepare it. To protect your shipment from natural vibration that occurs in transit,use proper cushioning, blocking, bracing, banding, stretchwrapping, and standardwood or plastic pallets.4. Ship it. Use descriptive labels to help identify special handling needs, andcomplete the Bill of Lading with an accurate piece count and description to helpensure that your freight arrives on time and intact.Access our comprehensive Packaging Guidelines for Shipping Freight brochure onlineto get a general understanding of the FedEx Freight shipping conditions and specifictips for preparing and palletizing most types of items.Freight Packaging Tips Freight comes in all shapes and sizes. The How to PackLTL Freight web page includes some common examples and tips to get you started,including information about how to pack bags, cartons, shelf-ready cartons, crates,drums, spools and reels, engines, pipes, and other long freight.Shipping Label Library When preparing freight for shipment through FedEx Freight,using descriptive labels to help identify special handling needs can help ensure yourfreight arrives on time and intact.We’ve developed a comprehensive online library of common shipping labels — fromCaution! Light Bulbs to DO NOT BREAK STRETCH WRAP — to help you identifyyour handling needs.To use these labels, click on an image to open a PDF file and print the image on8.5" x 11" laser label sheets or go to FedEx Office ® Print Online and we’ll print itfor you.fedex.com 1.800.GoFedEx 1.800.463.3339 9

SHIPPING LABELS AND DOCUMENTATIONDetails at fedex.com/createlabelsyour YOUR SHIPPING NEEDConvenient WAYSto crEATE SHIPPINGLABELS ONLINESHIPMENT DOCUMENTATIONto prEPAre MANUALLYgovernment-requiredU.S. Export DOCUMENTATIONOUR our soluTIONsOLUTIONFedEx Ship Manager ® at fedex.com You can access FedEx Ship Manager atfedex.com 24 hours a day, 7 days a week to create labels for FedEx Express,FedEx Ground, FedEx Home Delivery and FedEx SmartPost shipments, and:• Schedule pickups, verify addresses and generate return labels.• Get courtesy rate quotes (account-specific or standard list rates).• Save time by storing up to 300 Shipment Profiles for repeat shipments tothe same address and creating labels for multiple-piece shipments in oneshipping transaction.More Electronic Shipping Tools FedEx offers a range of electronic solutionsthat help you prepare documentation, avoid delays caused by inaccurate orincomplete information, and manage your shipping efficiently. For an overview,go to fedex.com/createlabels and select “Electronic shipping tools.”FedEx Express DocumentationFedEx ® Express Package US Airbill For most FedEx Express package shipmentswithin the U.S.FedEx ® Express Freight US Airbill For most FedEx Express freight shipmentswithin the U.S.FedEx ® International Air Waybill For most FedEx Express internationalpackage shipments.FedEx ® Expanded Service International Air Waybill For FedEx Expressinternational package and freight shipments, dangerous goods and FedEx InternationalBroker Select shipments, as well as certain shipments covered by a letter of creditthat require a “courier receipt.”FedEx Ground DocumentationFedEx Ground Barcode Labels There are separate barcode labels for FedExGround, FedEx International Ground and FedEx Home Delivery. Use them incombination with an address label that you create yourself.FedEx Ground Pick-Up Record If you use preprinted barcode labels, completea page from your pickup record and give it to your FedEx Ground driver with eachday’s shipments.FedEx Ground International Shipment Label Attach one to each FedExInternational Ground package.Commercial Invoice The official transaction record between an exporter and animporter. Submit one signed original and two copies for FedEx Express, and three copiesfor FedEx International Ground.Certificate of Origin A record of where the products you ship were manufactured.Submit one original.Electronic Export Information (EEI) You can self-file EEI information or authorizeus to file on your behalf via FedEx Export AgentFile ® .Specialized FormsFedEx SameDay ® andFedEx ® International NextFlight have their ownseparate documentationthat the courier will bringto you at pickup. Have agovernment-issuedphoto ID ready whenthe courier arrives.10 fedex.com 1.800.GoFedEx 1.800.463.3339

u s e o u r S E R v I C E SDROP-OFF AND TRACKINGDetails at fedex.com/locationsandtrackingfind a locaTIOn onlineGo to fedex.com and selectFind a Location for a FedExshipping location in your area.tracking on THE goWith FedEx ® Mobile youcan track shipment status,create labels and manageyour shipping using yourmobile phone or otherweb-enabled wirelessdevice. Select the Learntab at fedex.com, thenGo Mobile under Shipping101, for details.YOUR yOUR SHIPPING NEED nEEDConvenient SHIPPINGLoCATIonsSHIPMENT-STATUS UPDATESour OUR sOLUTIONSolutionFedEx Office FedEx Office Print and Ship Centers are your access point to printingand shipping expertise. You can drop off packages and handle other businessneeds at more than 1,900 locations. 1 Many are open 24 hours a day, 7 days a week.Utilize our full range of FedEx Express and FedEx Ground delivery services, andrely on pack-and-ship pros who can answer questions and pack your shipment.You can have FedEx Express and FedEx Ground shipments held for pickup as well.Or go to fedex.com/office to access FedEx Office Print Online and otheronline resources.FedEx World Service Center ® Locations The shipping specialists at theselocations can help you choose a delivery service, complete documentation andcreate shipping labels. Many locations are open late and on Saturdays toaccommodate your schedule. Check fedex.com for the list of services offeredat each location (search using Find a Location).FedEx Authorized ShipCenter ® Locations Stop by these independentlyowned locations for packaging and shipping services. You can ship both FedExExpress and FedEx Ground packages at most locations. Most also offer faxing,copying and other business services. Note: Rates for processing packagesreflect each location’s own pricing policies.FedEx ShipSite ® at OfficeMax ® Locations FedEx Express and FedEx GroundU.S. shipping services are now available at more than 900 OfficeMax locations.FedEx Express ® Drop Boxes There are more than 43,000 drop boxes in officebuildings, shopping malls, airports, FedEx Office locations, select Post Officelocations and other busy areas. Most have a limited quantity of airbills andpackaging supplies, and some offer Saturday pickup (if not, packages are pickedup on Monday).FedEx Advanced Tracking at fedex.com For powerful search features andother tools, log in to My FedEx ® at fedex.com, and view the Advanced Tracking tab.FedEx Advanced Tracking provides:• Shipment-status updates in an easy-to-scan format, with search and filteringcapabilities that help you quickly find shipment information.• A broad view of your inbound, outbound and third-party shipments.• Notification when a delivery exception or clearance delay occurs.Track at fedex.com by Tracking Number Go to fedex.com to track the statusof up to 30 FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx SmartPost,FedEx Freight and FedEx Custom Critical shipments, or FedEx Office orders, andsign up to receive automatic email notification of critical shipping events.Track With FedEx Desktop Monitor your shipping right from your desktop.You can nickname shipments, add notes and create watch lists. FedEx Desktopalso will notify you when shipments are delivered or when certain shipmentexceptions occur.FedEx InSight ® This shipment-status tracking and management tool isdesigned for moderate- to high-volume shippers. It monitors your shipping activityand provides status updates. Go to fedex.com/us/insight for more information.1 FedEx Office products, services and hours vary by location.More Tracking Solutions For more ways to track the status of your shipments,select the Track tab at fedex.com.fedex.com 1.800.GoFedEx 1.800.463.3339 11

ACCOUNT MANAGEMENTDetails at fedex.com/afteryoushipyOUR YOUR SHIPPING NEED nEEDManage Billing FromYour CoMPUTERInvoICE DATA INTEGRATEDInto Your SYSTEMSCoNTRol Over InboUNDSHIPPING CoSTSMultiple METHodsof PAYMENTOUR our solutionsOLUTIONFedEx ® Billing Online Plus Manage your billing process end to end:• Schedule and make payments up to 15 days beyond the date you enter paymentinformation via electronic funds transfer, automatic debit or paper check.• Combine multiple invoices into a single payment.• Review individual shipment details or a complete invoice.• Request invoice adjustments or a review of shipping charges.• Create PDF files of your invoices that you can archive or email.To register, click on the Manage tab at fedex.com.FedEx Electronic Data Interchange (EDI) Integrate your accounts-payableprocess with electronic FedEx invoice, remittance and adjustment data. Byconsolidating invoices for multiple FedEx accounts into a single transmission, youincrease your control over costs even when shipments originate from multiple sites.If you have large volumes of data and want details about EDI, call 1.888.450.1774or contact your FedEx account executive.FedEx Ground ® COLLECT This payment option allows you, as the recipient, to beinvoiced directly for inbound shipments, so you can control costs and avoid chargesadded by your suppliers. You receive a weekly itemized invoice detailing charges.You do not need to disclose your account number to your suppliers, who ship as usualby selecting this option via their FedEx Ship Manager ® shipping solution. Available inthe U.S. and Canada. Not available for FedEx Home Delivery. Account setup isrequired before you direct suppliers to ship via FedEx Ground COLLECT. Contact yourFedEx account executive for more information.Payment Options 1,2Electronic funds transfer or automatic debit Requires a FedEx account numberand prior approval.Check or money order Includes cashier’s checks and traveler’s checks. We donot accept counter checks or third-party checks.Credit card You can pay using your credit card in the following ways:• Bill your FedEx account charges directly to a credit card.• Write your credit card number on your airbill or air waybill.• Use your credit card to ship online with FedEx Ship Manager at fedex.com evenif you do not have a FedEx account.• Use your credit card when you drop off a package at a FedEx shipping location.Cash Not an available option at some FedEx shipping locations.1 FedEx Retail Rates apply to all shipments originating in the U.S. if you pay by cash, check, debit or credit cardinstead of using a valid FedEx account number when you ship.2 You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check,traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments.open an aCCOUntTo apply for a FedExaccount, go to fedex.com,call 1.800.GoFedEx1.800.463.3339 and say“new account setup,”or ask a counter agentat one of our staffedFedEx locations for help.12 fedex.com 1.800.GoFedEx 1.800.463.3339

F I N D Y O U R R A T E15 Rate, Surcharge and Fee Changes16 How to Calculate Your Rate17 International Express Package Zones20 International Express Freight Zones21 International Express PackageZones: Canada22 Contiguous U.S. Express Package Rates:Zones 2–822 FedEx First Overnight ®22 FedEx Priority Overnight ®22 FedEx Standard Overnight ®22 FedEx 2Day ® A.M.22 FedEx 2Day ®22 FedEx Express Saver ®43 Alaska and Hawaii Package Rates49 U.S. Express Multiweight Rates51 FedEx SameDay ® Rates52 U.S. Express Freight Rates52 FedEx First Overnight ® Freight52 FedEx 1Day ® Freight52 FedEx 2Day ® Freight52 FedEx 3Day ® Freight53 Puerto Rico Rates (U.S. Export)54 Canada Rates (U.S. Export)56 Mexico Rates (U.S. Export)57 International Express PackageRates (U.S. Export): Zones D–O57 FedEx International First ®57 FedEx International Priority ®57 FedEx International Economy ®69 International Express MultiweightRates (U.S. Export)70 International Express PackageRates (U.S. Import): Zones A–P70 FedEx International First70 FedEx International Priority70 FedEx International Economy86 International Express MultiweightRates (U.S. Import)87 FedEx ® International Next Flight Zonesand Rates (U.S. Export and U.S. Import)91 International Express Freight Rates(U.S. Export and U.S. Import)91 FedEx International Priority ® Freight91 FedEx International Economy ® Freight93 FedEx International Premium ®94 FedEx Ground Rates94 FedEx Ground ®94 FedEx Home Delivery ®100 FedEx International Ground101 Fees and Other Shipping Informationfedex.com 1.800.GoFedEx 1.800.463.3339 13

14 fedex.com 1.800.GoFedEx 1.800.463.3339

Rate, Surcharge and Fee ChangesFor information on FedEx rates, surcharges and fees, or to access FedEx rates online, go to fedex.com/us/2011rates.F I N D Y O U R R A T ERate Information OnlineGo to fedex.com/us/2011rates for information on FedEx rates, surcharges and fees, including:• changes to FedEx rates, surcharges and fees.• Other important changes that may affect your shipping rates.• access to zone information, rate quotes and rate tables.• answers to frequently asked questions.RatesThe rates in this FedEx Service Guide, which are effective Jan. 3, 2011, supersede the rates shownin the January 4, 2010 FedEx Service Guide.New Services, Effective Feb. 28, 2011This guide contains rates for FedEx 2Day ® A.M., a new U.S. express package service. FedEx 2Day A.M.provides second-business-day delivery by 10:30 a.m. to most U.S. addresses (by noon to rural areas).See pp. 22–50 for rates.The guide also contains rates for our new U.S. express freight service, FedEx First Overnight ® Freight.Choose FedEx First Overnight Freight when you need critical palletized freight there first thing thenext-business-day morning. Delivery is by 9 or 10:30 a.m. to most primary service area destinationZIP codes. See p. 52 for rates.Surcharge and Fee ChangesThere are changes to the following FedEx surcharges and fees. Go to fedex.com/us/2011rates orrefer to pp. 101–114 of this book for more information on the changes, which are effective Jan. 3, 2011,unless otherwise noted in this guide.• Additional Handling Surcharge — see p. 103• Address Correction — see p. 103• Ancillary Clearance Service Fees — see p. 104• Declared Value — see p. 106• Delivery Area Surcharge — see p. 107• Delivery Reattempt Charge — see p. 107• Extended Service Area Delivery — see p. 108• Extended Service Area Pickup — see p. 108• FedEx ® Delivery Signature Options — see p. 109• FedEx Ground ® C.O.D. — see p. 109• Metro Service Area Delivery — see p. 111• Metro Service Area Pickup — see p. 111• Missing or Invalid Account Number — see p. 112• Payer Rebilling — see p. 113• Reroute of Shipment — see p. 113• Residential Delivery Charge — see p. 113• Residential Pickup Charge — see p. 114fedex.com 1.800.GoFedEx 1.800.463.3339 15

how to calculate your rateFedEx SameDay ® and FedEx ® International Next Flight have special rate instructions; see pp. 51 and 87–90. You can alsoview rates by service or delivery zone, and get FedEx ® Retail Rates, online; see fedex.com/us/rates/ratetools.html.Package Services1.2.3.4.Find the zone for your destination. For U.S. shipments, go tofedex.com/us/rates/ratetools.html, enter your origin ZIP codein the Get FedEx Zone Locators area, then see which zone yourdestination ZIP code corresponds to. Or request zone locationinformation by calling 1.800.GoFedEx 1.800.463.3339.Zone tables for international shipments are on pp. 17–19 andp. 21 (Canada shipments).Determine the weight. Turn to the appropriate rate table onpp. 22–50 (FedEx Express ® U.S. shipments), pp. 53–90 (FedEx Expressinternational shipments) or pp. 94–100 (FedEx Ground ® and FedEx HomeDelivery ® shipments) and find your package weight. For FedEx Expressinternational shipments, find your total shipment weight. Round upto the next-higher pound. Information about dimensional weight is onp. 108. If dimensional weight applies, find your chargeable weight inthe appropriate rate table.For FedEx Express multiple-piece shipments, multiweight pricing mayapply. See pp. 49–50 (U.S. shipments), p. 69 (Puerto Rico shipments)or pp. 69 and 86 (international shipments) for details.Find your rate by service. 1, 2, 3 A $2.45 residential surcharge perpackage will be added to the FedEx Ground standard list rate forFedEx Home Delivery shipments. FedEx Home Delivery is for packagesup to 70 lbs.Determine fees. See pp. 101–114 for fees and other nontransportationcharges that may apply. For FedEx Express U.S. import shipments,call 1.800.GoFedEx 1.800.463.3339 and say “international services”for service fees applicable from your origin country.Express Freight Services1.2.3.4.Find the zone for your destination. For U.S. shipments, go tofedex.com/us/rates/ratetools.html, enter your origin ZIP codein the Get FedEx Zone Locators area, then see which zone yourdestination ZIP code corresponds to. Or request zone locationinformation by calling FedEx Express Freight Customer Serviceat 1.800.332.0807.Zone tables for international shipments are on p. 21 (Canadashipments) and pp. 20 and 93 (other international shipments).Determine the weight. Turn to the appropriate rate table onp. 52 (U.S. shipments) or pp. 91–93 (international shipments)and find your total shipment weight. Round up to the next-higherpound. Individual pallets typically weigh 151 lbs. or more. Palletsexceeding 2,200 lbs. require prior approval. Information aboutdimensional weight is on p. 108. If dimensional weight applies, findyour chargeable weight in the appropriate rate table.For international shipments, determine your service option (door-todoor,drop-off, hold-at-location, or drop-off and hold-at-location).Find your rate by service. Multiply the per-pound rate by the totalshipment weight.Determine fees. See pp. 101–114 for fees and other nontransportationcharges that may apply. For FedEx Express ® Freight U.S. importshipments, call 1.800.332.0807 for service fees applicable from yourorigin country.1 Rates for U.S. services are on a per-package basis and include any excise tax required by the Internal RevenueCode on the air transportation portion of these services; and this tax, if any, is paid by us.2 A minimum billable weight of 2 lbs. applies to U.S. and U.S. export shipments packaged in FedEx Expressboxes. For shipments packaged in FedEx Express tubes, a minimum billable weight of 6 lbs. (U.S. shipments)or 7 lbs. (U.S. export shipments) applies.3 FedEx Ground return services (excluding FedEx Ground ® Call Tag) are subject to a 5-lb., Zone 8 minimum rate.16 fedex.com 1.800.GoFedEx 1.800.463.3339

INTERNATIONAL express package zONEs: U.S. ExpORT and U.S. ImpORTSee p. 21 for Canada zones.Determine InternationalExpress Package Rates1. Find the zone for your destination or origincountry in the tables on pp. 17–19. For FedExInternational Priority ® and FedEx InternationalEconomy ® shipments to Canada, refer to thepostal code table on p. 21.2. Determine your total shipment weight.3. Choose the service you wish to use.4. For U.S. export shipments, go to pp. 53–69to determine your door-to-door rate for theservice you choose. U.S. import rates are onpp. 70–86. 3There is no FedEx ® Envelope or FedEx ® Pak pricingfor FedEx International Economy. The FedExInternational Economy 1-lb. rate will apply foritems in any packaging up to 1 lb.IF = FedEx International First ®IP = FedEx International PriorityIE = FedEx International Economy4 = Service availableServicesDestination (U.S. Export)/ U.S. Export U.S. ImportOrigin (U.S. Import) Zone 1 IF IP IE Zone 1 IF IP IEAfghanistan m – 4 4 m – 4 –Albania m – 4 4 m – 4 –Algeria m – 4 4 m – 4 –American Samoa m – 4 4 m – 4 –Andorra H – 4 4 H – 4 –Angola m – 4 4 m – 4 –Anguilla I – 4 4 I 4 4 4Antigua I – 4 4 I 4 4 4Argentina L – 4 4 L – 4 4Armenia m – 4 4 m – 4 –Aruba I – 4 4 I 4 4 4Australia J – 4 4 J – 4 4Austria H – 4 4 H – 4 4Azerbaijan m – 4 4 m – 4 –Azores (Portugal) H – 4 4 H – 4 –Bahamas I – 4 4 I 4 4 4Bahrain J – 4 4 m – 4 4Bangladesh O – 4 4 O – 4 –Barbados I – 4 4 I 4 4 4Barbuda I – 4 4 I 4 4 4Belarus m – 4 4 m – 4 –Belgium d 4 4 4 d 4 4 4Belize k – 4 4 k – 4 –Benin m – 4 4 m – 4 –Bermuda I – 4 4 I 4 4 4Bhutan O – 4 4 O – 4 –Bolivia L – 4 4 L – 4 4Bonaire I – 4 4 I 4 4 4Bosnia-Herzegovina m – 4 4 m – 4 –Botswana m – 4 4 m – 4 –Brazil L – 4 4 L 4 4 4British Virgin Islands I – 4 4 I 4 4 4Brunei J – 4 4 m – 4 –Bulgaria m – 4 4 m – 4 –Burkina Faso m – 4 4 m – 4 –Burundi m – 4 4 m – 4 –Cambodia k – 4 4 k – 4 –Cameroon m – 4 4 m – 4 –Canada (see p. 21) A or B – 4 4 A 4 4 4Cape Verde m – 4 4 m – 4 –Cayman Islands I – 4 4 I 4 4 4Central AfricanRepublic 2 m – 4 – m – 4 –Chad m – 4 4 m – 4 –Channel Islands (U.K.) d – 4 4 d 4 4 4Chile L – 4 4 L 4 4 4China N 4 4 4 N – 4 4Colombia L – 4 4 L – 4 4Congo m – 4 4 m – 4 –1Country and zone alignments are subject to change without notice.F I N D Y O U R R A T E2Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339and say “international services.”3If a FedEx ® 10kg Box exceeds the 22-lb. weight limit, or a FedEx ® 25kg Box exceeds the56-lb. weight limit, the appropriate FedEx International Priority rate applies.fedex.com 1.800.GoFedEx 1.800.463.3339 17

INTERNATIOnal express package zones: U.S. ExPORt and U.S. IMPORtSee p. 21 for Canada zones.ServicesDestination (U.S. Export)/ U.S. Export U.S. ImportOrigin (U.S. Import) Zone 1 IF IP IE Zone 1 IF IP IECook Islands k – 4 4 k – 4 –Costa Rica k – 4 4 k 4 4 4Croatia M – 4 4 M – 4 –Curaçao I – 4 4 I 4 4 4Cyprus J – 4 4 M – 4 –Czech Republic M – 4 4 M – 4 4DemocraticRepublic of Congo M – 4 4 M – 4 –Denmark h – 4 4 h – 4 4Djibouti M – 4 4 M – 4 –Dominica I – 4 4 I 4 4 4Dominican Republic I – 4 4 I 4 4 4East Timor J – 4 4 J – 4 –Ecuador l – 4 4 l – 4 4Egypt J – 4 4 M – 4 –El Salvador k – 4 4 k – 4 4England (U.K.) d 4 4 4 d 4 4 4Equatorial Guinea 2 M – 4 4 M – 4 –Eritrea M – 4 4 M – 4 –Estonia M – 4 4 M – 4 4Ethiopia M – 4 4 M – 4 –Faroe Islands h – 4 4 h – 4 –Fiji k – 4 4 k – 4 –Finland h – 4 4 h – 4 4France d 4 4 4 d 4 4 4French Guiana l – 4 4 l – 4 4French Polynesia M – 4 4 M – 4 –Gabon M – 4 4 M – 4 –Gambia M – 4 4 M – 4 –Georgia M – 4 4 M – 4 –Germany e 4 4 4 e 4 4 4Ghana M – 4 4 M – 4 –Gibraltar M – 4 4 M – 4 –Greece h – 4 4 h – 4 –Greenland h – 4 4 h – 4 –Grenada I – 4 4 I 4 4 –Guadeloupe I – 4 4 I 4 4 4Guam k – 4 4 k – 4 –Guatemala k – 4 4 k 4 4 4Guinea M – 4 4 M – 4 –Guinea-Bissau 2 M – 4 – M – 4 –Guyana l – 4 4 l – 4 4Haiti I – 4 4 I 4 4 4Honduras k – 4 4 k – 4 4Hong Kong F – 4 4 F 4 4 4Hungary M – 4 4 M – 4 4Iceland h – 4 4 h – 4 –India O – 4 4 O – 4 4Indonesia J – 4 4 J – 4 41Country and zone alignments are subject to change without notice.IF = FedEx International FirstIP = FedEx International PriorityIE = FedEx International Economy4 = Service availableServicesDestination (U.S. Export)/ U.S. Export U.S. ImportOrigin (U.S. Import) Zone IF IP IE Zone IF IP IEIraq M – 4 4 M – 4 –Ireland, Northern (U.K.) d – 4 4 d 4 4 4Ireland, Republic of d – 4 4 d 4 4 4Israel J – 4 4 M 4 4 –Italy e 4 4 4 e 4 4 4Ivory Coast M – 4 4 M – 4 –Jamaica I – 4 4 I 4 4 4Japan g – 4 4 g 4 4 4Jordan J – 4 4 M – 4 –Kazakhstan M – 4 4 M – 4 –Kenya M – 4 4 M – 4 –Korea, South g – 4 4 g – 4 4Kuwait J – 4 4 M – 4 4Kyrgyzstan M – 4 4 M – 4 –Laos k – 4 4 k – 4 –Latvia M – 4 4 M – 4 4Lebanon J – 4 4 M – 4 –Lesotho M – 4 4 M – 4 –Liberia M – 4 4 M – 4 –Libya M – 4 4 M – 4 –Liechtenstein h – 4 4 h – 4 –Lithuania M – 4 4 M – 4 4Luxembourg d – 4 4 d 4 4 4Macau F – 4 4 J 4 4 –Macedonia M – 4 4 M – 4 –Madagascar M – 4 4 M – 4 –Madeira (Portugal) h – 4 4 h – 4 –Malawi M – 4 4 M – 4 –Malaysia J – 4 4 J – 4 4Maldives, Republic of O – 4 4 O – 4 –Mali M – 4 4 M – 4 –Malta h – 4 4 h – 4 –Marshall Islands M – 4 4 M – 4 –Martinique I – 4 4 I 4 4 4Mauritania M – 4 4 M – 4 –Mauritius M – 4 4 M – 4 –Mexico c – 4 4 c 4 4 4Micronesia M – 4 4 M – 4 –Moldova M – 4 4 M – 4 –Monaco d – 4 4 d – 4 –Mongolia M – 4 4 M – 4 –Montenegro M – 4 4 M – 4 –Montserrat I – 4 4 I 4 4 4Morocco M – 4 4 M – 4 –Mozambique M – 4 4 M – 4 –Namibia M – 4 4 M – 4 –Nepal O – 4 4 O – 4 –Netherlands (Holland) d 4 4 4 d 4 4 4Netherlands Antilles I – 4 4 I 4 4 42Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339and say “international services.”18 fedex.com 1.800.GoFedEx 1.800.463.3339

INTERNATIONAL express package zONEs: U.S. ExpORT and U.S. ImpORTSee p. 21 for Canada zones.F I N D Y O U R R A T EServicesDestination (U.S. Export)/ U.S. Export U.S. ImportOrigin (U.S. Import) Zone 1 IF IP IE Zone 1 IF IP IENew Caledonia k – 4 4 k – 4 –New Zealand J – 4 4 J – 4 4Nicaragua k – 4 4 k – 4 4Niger m – 4 4 m – 4 –Nigeria m – 4 4 m – 4 –Norway H – 4 4 H – 4 4Oman J – 4 4 m – 4 –Pakistan O – 4 4 O – 4 –Palau m – 4 4 m – 4 –Palestine Autonomous J – 4 4 m – 4 –Panama k – 4 4 k 4 4 4Papua New Guinea k – 4 4 k – 4 –Paraguay L – 4 4 L – 4 4Peru L – 4 4 L – 4 4Philippines J – 4 4 F – 4 4Poland m – 4 4 m – 4 4Portugal H – 4 4 H – 4 –Puerto Rico (see p. 53) – 4 4 – 4 4Qatar J – 4 4 m – 4 –Reunion Island m – 4 4 m – 4 –Romania m – 4 4 m – 4 –Russia m – 4 4 m – 4 –Rwanda m – 4 4 m – 4 –Saba I – 4 4 I 4 4 –St. Barthelemy I – 4 4 I 4 4 4St. Croix(U.S. Virgin Islands) I – 4 4 I 4 4 4St. Eustatius I – 4 4 I 4 4 4St. John(U.S. Virgin Islands) I – 4 4 I 4 4 –St. Kitts and Nevis I – 4 4 I 4 4 4St. Lucia I – 4 4 I 4 4 4St. Maarten/St. Martin I – 4 4 I 4 4 4St. Thomas(U.S. Virgin Islands) I – 4 4 I 4 4 4St. Vincent I – 4 4 I 4 4 4Saipan k – 4 4 k – 4 –Samoa m – 4 4 m – 4 –San Marino E – 4 4 E 4 4 4Saudi Arabia m – 4 4 m – 4 –Scotland (U.K.) d – 4 4 d 4 4 41Country and zone alignments are subject to change without notice.IF = FedEx International FirstIP = FedEx International PriorityIE = FedEx International Economy4 = Service availableServicesDestination (U.S. Export)/ U.S. Export U.S. ImportOrigin (U.S. Import) Zone 1 IF IP IE Zone 1 IF IP IESenegal m – 4 4 m – 4 –Serbia m – 4 4 m – 4 –Seychelles m – 4 4 m – 4 –Sierra Leone 2 m – 4 – m – 4 –Singapore F 4 4 4 J – 4 4Slovak Republic m – 4 4 m – 4 –Slovenia m – 4 4 m – 4 –South Africa m – 4 4 m – 4 –Spain H 4 4 4 H 4 4 4Sri Lanka O – 4 4 O – 4 –Suriname L – 4 4 L – 4 4Swaziland m – 4 4 m – 4 –Sweden H – 4 4 H – 4 4Switzerland H 4 4 4 H 4 4 4Syria 2 J – 4 4 m – 4 –Taiwan F – 4 4 p 4 4 4Tanzania m – 4 4 m – 4 –Thailand J – 4 4 J – 4 4Togo m – 4 4 m – 4 –Tonga m – 4 4 m – 4 –Trinidad and Tobago I – 4 4 I 4 4 4Tunisia m – 4 4 m – 4 –Turkey J – 4 4 m – 4 –Turkmenistan 2 m – 4 4 m – 4 –Turks and Caicos Islands I – 4 4 I 4 4 4Uganda m – 4 4 m – 4 –Ukraine m – 4 4 m – 4 –United Arab Emirates J – 4 4 m – 4 4Uruguay L – 4 4 L 4 4 –U.S. Virgin Islands I – 4 4 I 4 4 4Uzbekistan m – 4 4 m – 4 –Vanuatu k – 4 4 k – 4 –Vatican City E – 4 4 E – 4 4Venezuela L – 4 4 L 4 4 4Vietnam J – 4 4 J – 4 4Wales (U.K.) d – 4 4 d 4 4 4Wallis and Futuna m – 4 4 m – 4 –Yemen Arab Republic J – 4 4 m – 4 –Zambia m – 4 4 m – 4 –Zimbabwe m – 4 4 m – 4 –2Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339and say “international services.”fedex.com 1.800.GoFedEx 1.800.463.3339 19

International express freight Zones: U.S. export and U.S. importDetermine InternationalExpress Freight Rates1. Find the zone for your destinationor origin country in the table atright. For FedEx International Priority ®Freight and FedEx InternationalEconomy ® Freight shipments toCanada, refer to the postal codetable on p. 21.2. Determine your total shipmentweight (round up to the next-higherpound) and service option (door-todoor,drop-off, hold-at-location, ordrop-off and hold-at-location).3. Choose the service you wish to use.4. For U.S. export shipments, go top. 91 and multiply the per-poundrate by total shipment weight. U.S.import rates are on p. 92.1Country and zone alignments are subject to changewithout notice.2FedEx does not provide customs clearance or doorto-doordelivery for these freight services to thiscountry. FedEx International Broker Select ® andHold at FedEx Location service are available.ServicesDestination (U.S. Export)/ U.S. Export U.S. ImportOrigin (U.S. Import) Zone 1 IPF IEF Zone 1 IPF IEFAfghanistanM 4 4 M 4 –AlgeriaM 4 4 M 4 –AngolaM 4 4 M 4 –Antigua 2I 4 4 I – –Argentinal 4 4 L 4 4Aruba 2I 4 4 I – –AustraliaJ 4 4 J 4 4Austriah 4 4 H 4 4Bahamas 2I 4 4 I – –BahrainJ 4 4 M 4 4BangladeshO 4 4 O 4 –Barbados 2I 4 4 I – –Belgiumd 4 4 D 4 4Belizek 4 4 k – –Bermuda 2I 4 4 I 4 –Bosnia-Herzegovina M 4 4 M 4 –Brazill 4 4 L 4 4BulgariaM 4 4 M 4 –BurundiM 4 4 M 4 –Canada (see p. 21) a or B 4 4 A 4 4Cayman Islands 2I 4 4 I – –Chilel 4 4 L 4 4chinan 4 4 n 4 4colombial 4 4 L 4 4costa Ricak 4 4 K 4 4CroatiaM 4 4 M 4 –curaçao 2M 4 4 M – –CyprusJ 4 4 M 4 –Czech RepublicM 4 4 M 4 4Denmarkh 4 4 H 4 4djiboutiM 4 4 M 4 –Dominican Republic I 4 4 I 4 4Ecuadorl 4 4 L – 4egyptJ 4 4 M 4 –El Salvadork 4 4 K – –england (U.K.)d 4 4 d 4 4EstoniaM 4 4 M 4 4EthiopiaM 4 4 M 4 –Finlandh 4 4 H 4 4Franced 4 4 d 4 4germanye 4 4 E 4 4ghanaM 4 4 M 4 –Greeceh 4 4 H 4 –grenada 2I 4 4 I – –Guamk 4 4 K 4 –guatemalak 4 4 k – 4Guyanal 4 4 L – –HaitiI 4 4 I – –Hondurask 4 4 K 4 4hong KongF 4 4 F 4 4HungaryM 4 4 M 4 4Icelandh 4 4 H 4 –IndiaO 4 4 O 4 4IndonesiaJ 4 4 J 4 4IraqM 4 4 M 4 –Ireland, Northern (U.K.) d 4 4 D 4 4Ireland, Republic of d 4 4 d 4 4IsraelJ 4 4 M 4 –Italye 4 4 E 4 4JamaicaI 4 4 I – –Japang 4 4 G 4 4JordanJ 4 4 M 4 –KazakhstanM 4 4 M 4 –KenyaM 4 4 M 4 –Korea, Southg 4 4 G 4 4kuwaitJ 4 4 M 4 4KyrgyzstanM 4 – M 4 –latviaM 4 4 M 4 4LebanonJ 4 4 M 4 –IPF = FedEx International Priority FreightIEF = FedEx International Economy Freight4 = Service availableServicesDestination (U.S. Export)/ U.S. Export U.S. ImportOrigin (U.S. Import) Zone 1 IPF IEF Zone 1 IPF IEFLibyaM 4 4 M 4 –LithuaniaM 4 4 M 4 4Luxembourgd 4 4 D 4 4MacauF 4 4 J 4 –MalaysiaJ 4 4 J 4 4Maltah – – H 4 –MauritiusM 4 4 M 4 –Mexicoc 4 4 C 4 4MoroccoM 4 4 M 4 –NamibiaM 4 4 M 4 –nepalO 4 4 O 4 –Netherlands (Holland) d 4 4 D 4 4Netherlands Antilles I 4 4 I – –New ZealandJ 4 4 J 4 –Nicaraguak 4 4 K – –nigeriaM 4 4 M 4 –Norwayh 4 4 H 4 4OmanJ 4 4 M 4 –PakistanO 4 4 O 4 –Palestine Autonomous J 4 4 M 4 –Panamak 4 4 K 4 4Perul 4 4 l – 4PhilippinesJ 4 4 F 4 4PolandM 4 4 M 4 4Portugalh 4 4 H 4 –Puerto Rico (see p. 53)4 4 4 4QatarJ 4 4 M 4 –RomaniaM 4 4 M 4 –RussiaM 4 4 M 4 –RwandaM 4 4 M 4 –St. Croix 2(U.S. Virgin Islands) I 4 4 I – –St. Kitts and Nevis 2 I 4 4 I – –St. Lucia 2I 4 4 I – –St. Maarten/St. Martin 2 I 4 4 I – –St. Thomas 2(U.S. Virgin Islands) I 4 4 I – –San Marinoe 4 4 E 4 4Scotland (U.K.)d 4 4 d 4 4SerbiaM 4 4 M 4 –SeychellesM 4 4 M 4 –SingaporeF 4 4 J 4 4Slovak RepublicM 4 4 M 4 –SloveniaM 4 4 M 4 –South AfricaM 4 4 M 4 –Spainh 4 4 H 4 4Sri LankaO 4 4 O 4 –SwazilandM 4 4 M 4 –Swedenh 4 4 H 4 4Switzerlandh 4 4 h 4 4taiwanF 4 4 P 4 4TanzaniaM 4 4 M 4 –ThailandJ 4 4 J 4 4Trinidad and Tobago 2 I 4 4 I – –TurkeyJ 4 4 M 4 –Turks and Caicos Islands 2 I 4 4 I – –UgandaM 4 4 M 4 –UkraineM 4 4 M 4 –United Arab Emirates J 4 4 M 4 4Uruguay 2l 4 4 L – –U.S. Virgin Islands 2 I 4 4 I – –UzbekistanM 4 4 M 4 –Vatican CityE 4 4 E 4 4VenezuelaL 4 4 l 4 –VietnamJ 4 4 J 4 4Wales (U.K.)d 4 4 D 4 4yemen Arab Republic J 4 4 M 4 –ZambiaM 4 4 M 4 –ZimbabweM 4 4 M 4 –20 fedex.com 1.800.GoFedEx 1.800.463.3339

canada Zones: u.s. exportThese zones apply for shipments to Canada via FedEx International Priority, FedEx International Economy, 1 FedEx International Priority Freight,FedEx International Economy Freight and FedEx International Ground ® .F I N D Y O U R R A T EDetermine FedExExpress RatesZone A is for markets such as Calgary,Hull, Kitchener, Montreal, Niagara,Oshawa, Ottawa, Toronto, Vancouver,Windsor and Winnipeg. Zone B is formore-remote locations.1. Find the zone for your destinationpostal code in Canada in thetable below.2. Determine your total shipmentweight. For FedEx InternationalPriority Freight and FedExInternational Economy Freight,determine your service option (doorto-door,drop-off, hold-at-location,or drop-off and hold-at-location).3. Go to pp. 54–55 to determine FedExInternational Priority and FedExInternational Economy door-to-doorrates. 2 Go to p. 91 to determine FedExInternational Priority Freight and FedExInternational Economy Freight rates.Determine FedEx InternationalGround Rates1. Find the zone for your destinationpostal code in Canada in thetable below.2. Determine your package weight.3. Go to p. 100 to determine yourdoor-to-door rate.Zone 3Destination Express GroundNewfoundlandA a0A–A9Z 4 B 54Nova ScotiaB0A–B9Z B 54Prince Edward IslandC c0A–C9Z B 54New BrunswickE e0A–E9Z B 54Quebec (Express)G0A–G9ZBH0A–H9ZaJ0A–J2WBJ2X–J3gaJ3H–J3KBJ3L–J3naJ3P–J3TBJ3V–J4ZAJ5A–J6HBJ6J–J6RaJ6S–J6VBJ6W–J7RaJ7S–J8NBJ8P–J9caJ9E–J9ZBQuebec (Ground)G0A 51G0B–G0L 54G0M–G0S 51G0T–G0W 54G0X–G3K 51G3L–G4Z 54G5A 51G5B–G5T 54G5V–G6Z 51G7A–G8S 54G8T–H0L 51HOM 54H0N–J0L 51J0M 54J0N–J0V 51J0W–J0Z 54J1A–J9C 51J9E 54Note: Canada postal code sequences vary by FedEx Express and FedEx Ground zone.Zone 3Destination Express GroundJ9G–J9J 51J9K–J9Z 54Ontario (Express)K0A–K0ZBK1A–K2Rak2S–L0HBL0Jal0K–L0NBL0Pal0R–L1EBL1G–L1Zal2A–L2CBL2E–L2wal2X–L3NBL3P–L3taL3V–L3WBL3X–L9taL9V–L9ZBM0A–M9Zan0A–N1ZBN2A–N2VAN2W–N5TBN5V–N6NAN6P–N8MBN8N–N9kan9L–P9ZBOntario (Ground)K0A–K0H 51K0J 54K0K–K7T 51K7V–K8H 54K8J–N9Z 51P0A–P9Z 54ManitobaR0A–R2B B 54R2C–R4a a 51R4B–R9Z B 54Saskatchewan (Express)S0A–S9ZBSaskatchewan (Ground)S0A–S4M 54S4N–S4Z 51S5A–S7G 54Zone 3Destination Express GroundS7H–S7V 51S7W–S9Z 54Alberta (Express)T0A–T1XBT1Y–T3lat3M–T9ZBAlberta (Ground)T0A–T0B 54T0C 51T0E–T1X 54T1Y–T6V 51T6X–T7W 54T7X–T8N 51T8P–T8Z 54T9A–T9E 51T t9G–T9Z 54British Columbia(Express)V0A–V1LBV1MAV1N–V2VBV2W–V3EAV3GBV3H–V4SAV4TBV4V–V7ZAV8A–V9ZBBritish Columbia(Ground)V0A–V0L 54V0M 51V0N–V1L 54V1M 51V1N–V2V 54V2W–V3E 51V3G 54V3H–V7Z 51V8A–V8K 54V8L–V9E 51V9G–V9Z 54Northwest Territories,Nunavut and YukonX0A–Y9Z 4 B 541 There is no FedEx Envelopeor FedEx Pak pricing forFedEx International Economy.The FedEx InternationalEconomy 1-lb. rate will applyfor items in any packagingup to 1 lb.2 If a FedEx 10kg Box exceedsthe 22-lb. weight limit, ora FedEx 25kg Box exceedsthe 56-lb. weight limit,the appropriate FedExInternational Priorityrate applies.3 Country and zonealignments are subject tochange without notice.4 FedEx International Groundpackages destined toLabrador (postal codes A0K,A0P–A0R and A2V) andthe Northwest Territories,Nunavut and Yukon (postalcodes X0A–Y9Z) have amaximum 70-lb. weight limitand will incur an additional$65 charge over the Zone54 rate.fedex.com 1.800.GoFedEx 1.800.463.3339 21

U.S. EXPRESS Package Rates: Zone 2 1Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.DeliveryCommitment 2Next day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.FedEx ®Envelopeup to 8 oz.FedEx ® PakFedExFirstOvernight ®$ 42.85* *FedExPriorityOvernight ®$ 17.85* *FedExStandardOvernight ®$ 15.50* *FedEx2Day ® A.M.$12.49* *FedEx2Day ®**** *FedExExpressSaver ®**** *Shipments in All Other Packaging / Maximum Weight in Lbs.1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849$ 46.3046.7549.5051.4051.7054.5555.9556.2056.6056.6559.9561.3561.9063.4063.8565.4067.0568.5069.3569.4071.7573.1074.1075.1575.5577.5578.5079.8580.4080.4582.9584.6086.0087.3088.6590.7590.8591.9094.1094.1596.3597.4099.35101.00102.60104.15105.45106.00106.60$ 21.3021.7524.5026.4026.7029.5530.9531.2031.6031.6534.9536.3536.9038.4038.8540.4042.0543.5044.3544.4046.7548.1049.1050.1550.5552.5553.5054.8555.4055.4557.9559.6061.0062.3063.6565.7565.8566.9069.1069.1571.3572.4074.3576.0077.6079.1580.4581.0081.60$ 17.7519.1020.4021.9522.6023.9024.3525.6026.9527.5528.5029.4529.8530.9032.1532.8034.5035.5036.4537.1038.1039.4540.1041.1542.1043.0043.7045.0046.0046.7047.6548.6549.7050.5552.0052.9553.9554.9056.3057.2058.2059.2060.2061.2562.2563.2064.5065.5066.50$ 13.0513.2313.2813.6914.0914.7215.3015.9316.7917.5418.3419.3220.6421.6222.4823.0023.7524.5525.4726.3927.6628.4629.1529.7930.7631.6832.7233.7034.6735.3136.3436.8637.8939.1039.9140.4841.2341.9843.2444.3945.5446.2347.2748.1349.1649.7450.8351.7552.79$ 11.3511.5011.5511.9012.2512.8013.3013.8514.6015.2515.9516.8017.9518.8019.5520.0020.6521.3522.1522.9524.0524.7525.3525.9026.7527.5528.4529.3030.1530.7031.6032.0532.9534.0034.7035.2035.8536.5037.6038.6039.6040.2041.1041.8542.7543.2544.2045.0045.90$ 10.5010.5510.6011.0011.1511.8011.8512.4012.9513.8014.4015.2016.0516.8017.4018.0018.6019.2519.9020.7521.3021.8522.8023.5024.2525.0025.9026.6027.5028.1028.8529.4030.2030.8031.4032.3032.9033.5534.5034.7535.8536.4537.2037.9038.7039.2539.9040.7041.301For FedEx Express Multiweight ® per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.* Based on the package weight, the corresponding rate applies.Any fraction of a pound is rounded up to the next-higher pound.** One-pound rate applies.22 fedex.com 1.800.GoFedEx 1.800.463.3339

F I N D Y O U R R A T EDeliveryNext day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.Commitment 2 $ 106.65ServiceFedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®FedExExpressSaver ®50 lbs.$ 81.65$ 67.75$ 53.59$ 46.60$ 41.40Shipments in All Other Packaging / Maximum Weight in Lbs.5152535455565758596061626364656667U.S. EXPRESS Package Rates: Zone 2 1 1For FedEx Express Multiweight per-pound rates, see pp. 49–50.111.05112.35114.10115.50116.85118.55120.35122.45123.80124.80127.55130.00131.75133.75134.45137.65138.1586.0587.3589.1090.5091.8593.5595.3597.4598.8099.80102.55105.00106.75108.75109.45112.65113.1568.7570.1071.4572.4073.7575.0576.7078.3579.7080.9582.4084.6585.8587.6088.9590.5591.9054.4055.0356.0656.8757.9658.8259.5160.6661.4161.9963.1464.2965.3266.4767.4568.3168.9447.3047.8548.7549.4550.4051.1551.7552.7553.4053.9054.9055.9056.8057.8058.6559.4059.9542.5043.1044.0044.6045.1545.8046.3547.2547.7047.7549.0549.8550.8051.5052.1052.7053.4068141.70116.7093.5569.7560.6554.0069143.45118.4595.2570.9061.6554.6570143.50118.5097.1571.9962.6054.7071147.55122.5599.0572.9163.4056.2572148.60123.60101.0573.8364.2056.9573148.65123.65102.5074.5264.8057.6574148.70123.70104.5075.5665.7058.1575148.75123.75106.0576.6566.6558.2076156.50131.50107.7077.4067.3059.9077156.55131.55109.7078.7868.5060.7078156.60131.60111.3579.5269.1561.4079156.65131.65112.7080.4469.9562.1580156.70131.70112.9581.7171.0562.2081165.55140.55116.3082.4671.7063.9082167.80142.80118.9583.3272.4564.6583169.45144.45120.6083.9573.0065.6584169.50144.50121.9084.9973.9065.7085169.55144.55122.5086.0274.8065.7586174.25149.25125.1087.2375.8568.0587174.30149.30126.6087.8676.4068.7088174.35149.35127.8588.6177.0569.3589174.40149.40129.8589.5977.9070.0090174.45149.45129.9091.0879.2070.0591183.05158.05132.5092.4080.3571.7592183.15158.15134.4593.5581.3571.8593183.20158.20136.1094.3082.0073.2594183.25158.25136.1595.1182.7074.2095183.30158.30136.2095.9183.4074.8596192.55167.55141.7596.6084.0075.7097194.00169.00142.8597.5884.8575.8598194.10169.10142.9098.4485.6075.9099100197.60199.00172.60174.00142.95143.0099.30100.0086.3587.0075.9576.002 Some exceptions apply. See Our Services at fedex.com for details.fedex.com 1.800.GoFedEx 1.800.463.3339 23

U.S. EXPRESS Package Rates: Zone 2 1Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.Commitment 2Delivery Next day by8 or 8:30 a.m.FedExFirstService Overnight ®101 lbs.102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150$ 200.99202.98204.97206.96208.95210.94212.93214.92216.91218.90220.89222.88224.87226.86228.85230.84232.83234.82236.81238.80240.79242.78244.77246.76248.75250.74252.73254.72256.71258.70260.69262.68264.67266.66268.65270.64272.63274.62276.61278.60280.59282.58284.57286.56288.55290.54292.53294.52296.51298.50Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by10:30 a.m.FedExPriorityOvernight ®$ 175.74177.48179.22180.96182.70184.44186.18187.92189.66191.40193.14194.88196.62198.36200.10201.84203.58205.32207.06208.80210.54212.28214.02215.76217.50219.24220.98222.72224.46226.20227.94229.68231.42233.16234.90236.64238.38240.12241.86243.60245.34247.08248.82250.56252.30254.04255.78257.52259.26261.00Next day by3 p.m.FedExStandardOvernight ®$ 144.43145.86147.29148.72150.15151.58153.01154.44155.87157.30158.73160.16161.59163.02164.45165.88167.31168.74170.17171.60173.03174.46175.89177.32178.75180.18181.61183.04184.47185.90187.33188.76190.19191.62193.05194.48195.91197.34198.77200.20201.63203.06204.49205.92207.35208.78210.21211.64213.07214.502nd day by10:30 a.m.FedEx2Day ® A.M.$ 101.00102.00103.00104.00105.00106.00107.00108.00109.00110.00111.00112.00113.00114.00115.00116.00117.00118.00119.00120.00121.00122.00123.00124.00125.00126.00127.00128.00129.00130.00131.00132.00133.00134.00135.00136.00137.00138.00139.00140.00141.00142.00143.00144.00145.00146.00147.00148.00149.00150.002nd day by4:30 p.m.FedEx2Day ®$ 87.87 $88.7489.6190.4891.3592.2293.0993.9694.8395.7096.5797.4498.3199.18100.05100.92101.79102.66103.53104.40105.27106.14107.01107.88108.75109.62110.49111.36112.23113.10113.97114.84115.71116.58117.45118.32119.19120.06120.93121.80122.67123.54124.41125.28126.15127.02127.89128.76129.63130.503rd day by4:30 p.m.FedExExpressSaver ®76.7677.5278.2879.0479.8080.5681.3282.0882.8483.6084.3685.1285.8886.6487.4088.1688.9289.6890.4491.2091.9692.7293.4894.2495.0095.7696.5297.2898.0498.8099.56100.32101.08101.84102.60103.36104.12104.88105.64106.40107.16107.92108.68109.44110.20110.96111.72112.48113.24114.001For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.24 fedex.com 1.800.GoFedEx 1.800.463.3339

U.S. EXPRESS Package Rates: Zone 3 1Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.DeliveryCommitment 2FedEx ®Envelopeup to 8 oz.FedEx ® Pak1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by8 or 8:30 a.m.FedExFirstOvernight ®$ 46.25* *$ 53.6055.9058.0559.6561.1063.1065.0567.0068.5568.6072.8074.7576.6578.6080.0582.4084.3586.2587.9088.7091.2092.7094.1095.3095.6598.4099.75101.40102.70102.75105.60107.50109.55110.85112.45113.80116.35117.80119.40121.00122.95124.90126.80128.80131.00133.25135.55137.75140.35Next day by10:30 a.m.FedExPriorityOvernight ®$ 21.25* *$ 28.6030.9033.0534.6536.1038.1040.0542.0043.5543.6047.8049.7551.6553.6055.0557.4059.3561.2562.9063.7066.2067.7069.1070.3070.6573.4074.7576.4077.7077.7580.6082.5084.5585.8587.4588.8091.3592.8094.4096.0097.9599.90101.80103.80106.00108.25110.55112.75115.35Next day by3 p.m.FedExStandardOvernight ®$ 18.55* *$ 24.1025.5027.0028.8029.2032.8534.2535.2536.8038.2539.9541.9044.0545.7047.3048.4049.3050.6052.0053.5054.5555.7556.7557.7058.9560.6062.2563.9065.0565.8066.5567.6569.0570.6071.9573.5074.5076.0077.8079.6080.7081.8083.6085.0586.9088.3590.2092.0093.802nd day by10:30 a.m.FedEx2Day ® A.M.$ 12.76* *$ 13.3413.6314.0314.4915.0115.5817.0818.6319.4420.6421.7423.0024.2125.4726.1126.9727.7728.6929.5030.7631.9733.4734.2135.5436.5737.5538.6439.9640.6541.7543.1344.1045.2046.0647.4448.5349.2250.0351.2952.6153.8855.2056.3557.1058.4259.1160.2661.6463.142nd day by4:30 p.m.FedEx2Day ®**** *$ 11.6011.8512.2012.6013.0513.5514.8516.2016.9017.9518.9020.0021.0522.1522.7023.4524.1524.9525.6526.7527.8029.1029.7530.9031.8032.6533.6034.7535.3536.3037.5038.3539.3040.0541.2542.2042.8043.5044.6045.7546.8548.0049.0049.6550.8051.4052.4053.6054.903rd day by4:30 p.m.FedExExpressSaver ®**** *$ 10.5510.7010.8011.1511.6512.9013.9515.2016.0517.1018.0018.9019.8020.8521.5522.3523.0023.9524.6525.5526.4527.4028.1028.9530.2031.0032.0532.9533.6034.1535.7536.6037.2038.1539.2540.1040.9541.6542.5043.2544.7045.6546.6547.2548.1049.0549.8550.9052.051For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.* Based on the package weight, the corresponding rate applies.Any fraction of a pound is rounded up to the next-higher pound.** One-pound rate applies.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 25

U.S. EXPRESS Package Rates: Zone 3 1Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.Commitment 2Delivery Next day by8 or 8:30 a.m.FedExFirstService Overnight ®50 lbs.51525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100$ 140.50145.15147.70149.70152.20154.55157.00159.30161.50163.80164.75168.65171.20174.10177.00179.90182.75185.70188.55191.45192.75197.50198.85203.65206.55208.10212.65213.80214.90219.25219.30223.10229.45231.95232.25234.85237.40241.95242.50242.55242.60251.95252.00252.75255.05255.10264.15264.45267.05267.25272.00Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by10:30 a.m.FedExPriorityOvernight ®$ 115.50120.15122.70124.70127.20129.55132.00134.30136.50138.80139.75143.65146.20149.10152.00154.90157.75160.70163.55166.45167.75172.50173.85178.65181.55183.10187.65188.80189.90194.25194.30198.10204.45206.95207.25209.85212.40216.95217.50217.55217.60226.95227.00227.75230.05230.10239.15239.45242.05242.25247.00Next day by3 p.m.FedExStandardOvernight ®$ 95.2097.0098.50100.60102.50104.65106.45108.70111.20114.05116.60118.75120.50122.85125.25127.50127.55132.60135.05137.30140.10142.35144.55147.80150.40152.45152.50157.30159.80162.75165.35168.25170.85173.70176.35179.20181.80184.75187.65190.50193.10196.00198.25200.60202.75205.10207.30209.60211.85213.80214.002nd day by10:30 a.m.FedEx2Day ® A.M.$ 63.9464.6365.6766.9368.0269.1770.0971.2472.3973.2673.9574.9876.4277.6378.8379.9880.7382.3483.0384.2485.5086.7188.2689.0190.1091.5492.5893.7894.5395.7496.8397.9899.19100.34101.66102.98103.04105.11106.38107.07108.16109.54110.63112.24112.30112.36113.62113.68113.74113.79114.002nd day by4:30 p.m.FedEx2Day ®$ 55.6056.2057.1058.2059.1560.1560.9561.9562.9563.7064.3065.2066.4567.5068.5569.5570.2071.6072.2073.2574.3575.4076.7577.4078.3579.6080.5081.5582.2083.2584.2085.2086.2587.2588.4089.5589.6091.4092.5093.1094.0595.2596.2097.6097.6597.7098.8098.8598.9098.9599.003rd day by4:30 p.m.FedExExpressSaver ®$ 52.1053.6054.5055.5056.6057.4058.1058.8559.7560.4060.4562.2063.3064.2565.1066.0066.8568.1568.9569.6569.7071.8072.9573.8074.5074.7076.5577.5078.4079.0579.1081.1082.0582.1084.0584.1085.9586.8087.7088.5588.6090.5091.4092.5093.5094.3595.0595.9596.9096.9597.001For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.26 fedex.com 1.800.GoFedEx 1.800.463.3339

F I N D Y O U R R A T EDeliveryNext day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.Commitment 2 $ 274.72ServiceFedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®FedExExpressSaver ®101 lbs.$ 249.47$ 216.14$ 115.14$ 99.99 $97.97Shipments in All Other Packaging / Maximum Weight in Lbs.102103104105106107108109110111112113114115116117118277.44280.16282.88285.60288.32291.04293.76296.48299.20301.92304.64307.36310.08312.80315.52318.24320.96251.94254.41256.88259.35261.82264.29266.76269.23271.70274.17276.64279.11281.58284.05286.52288.99291.46218.28220.42222.56224.70226.84228.98231.12233.26235.40237.54239.68241.82243.96246.10248.24250.38252.52116.28117.42118.56119.70120.84121.98123.12124.26125.40126.54127.68128.82129.96131.10132.24133.38134.52U.S. EXPRESS Package Rates: Zone 3 1 1For FedEx Express Multiweight per-pound rates, see pp. 49–50.100.98101.97102.96103.95104.94105.93106.92107.91108.90109.89110.88111.87112.86113.85114.84115.83116.8298.9499.91100.88101.85102.82103.79104.76105.73106.70107.67108.64109.61110.58111.55112.52113.49114.46119323.68293.93254.66135.66117.81115.43120326.40296.40256.80136.80118.80116.40121329.12298.87258.94137.94119.79117.37122331.84301.34261.08139.08120.78118.34123334.56303.81263.22140.22121.77119.31124337.28306.28265.36141.36122.76120.28125340.00308.75267.50142.50123.75121.25126342.72311.22269.64143.64124.74122.22127345.44313.69271.78144.78125.73123.19128348.16316.16273.92145.92126.72124.16129350.88318.63276.06147.06127.71125.13130353.60321.10278.20148.20128.70126.10131356.32323.57280.34149.34129.69127.07132359.04326.04282.48150.48130.68128.04133361.76328.51284.62151.62131.67129.01134364.48330.98286.76152.76132.66129.98135367.20333.45288.90153.90133.65130.95136369.92335.92291.04155.04134.64131.92137372.64338.39293.18156.18135.63132.89138375.36340.86295.32157.32136.62133.86139378.08343.33297.46158.46137.61134.83140380.80345.80299.60159.60138.60135.80141383.52348.27301.74160.74139.59136.77142386.24350.74303.88161.88140.58137.74143388.96353.21306.02163.02141.57138.71144391.68355.68308.16164.16142.56139.68145394.40358.15310.30165.30143.55140.65146397.12360.62312.44166.44144.54141.62147399.84363.09314.58167.58145.53142.59148402.56365.56316.72168.72146.52143.56149150405.28408.00368.03370.50318.86321.00169.86171.00147.51148.50144.53145.502 Some exceptions apply. See Our Services at fedex.com for details.fedex.com 1.800.GoFedEx 1.800.463.3339 27

U.S. EXPRESS Package Rates: Zone 4 1Shipments moving generally 301– 600 miles from origin to destination anywhere in the contiguous U.S.DeliveryCommitment 2Next day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.FedEx ®Envelopeup to 8 oz.FedEx ® PakFedExFirstOvernight ®$ 49.50* *FedExPriorityOvernight ®$ 24.50* *FedExStandardOvernight ®$ 23.10* *FedEx2Day ® A.M.$13.26* *FedEx2Day ®**** *FedExExpressSaver ®**** *Shipments in All Other Packaging / Maximum Weight in Lbs.1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849$ 61.5066.1570.5574.4079.0083.4587.5091.5095.3098.55102.40106.60110.45114.85117.90122.35125.15128.15130.55133.25135.60138.30141.00144.10147.10150.45153.55156.95160.30163.00166.00169.05171.85175.20178.55181.85184.95187.75190.80193.80196.85200.20203.65206.70209.95213.15216.45219.20221.90$ 36.5041.1545.5549.4054.0058.4562.5066.5070.3073.5577.4081.6085.4589.8592.9097.35100.15103.15105.55108.25110.60113.30116.00119.10122.10125.45128.55131.95135.30138.00141.00144.05146.85150.20153.55156.85159.95162.75165.80168.80171.85175.20178.65181.70184.95188.15191.45194.20196.90$ 32.6536.8040.7544.2048.3052.2555.9059.5562.9065.8069.2573.0076.4580.4083.1587.1589.6092.3094.50101.85104.55107.20110.20113.10116.10119.45122.55125.80128.60132.00134.75137.05139.85143.25146.25149.35153.35156.75159.80162.80165.85168.80171.80175.00178.00181.35184.95188.20190.90$ 13.8614.1514.9516.1617.6019.1520.7622.2023.9825.8227.0328.5229.5631.4533.0134.4435.8837.2638.3539.7941.2942.4443.9345.3146.2347.9649.1650.2051.7553.5355.0356.5858.0859.3460.6661.8163.3764.9866.0767.6268.3769.8170.8472.3973.4974.9876.3077.6378.95$ 12.0512.3013.0014.0515.3016.6518.0519.3020.8522.4523.5024.8025.7027.3528.7029.9531.2032.4033.3534.6035.9036.9038.2039.4040.2041.7042.7543.6545.0046.5547.8549.2050.5051.6052.7553.7555.1056.5057.4558.8059.4560.7061.6062.9563.9065.2066.3567.5068.65$ 10.6010.8011.7512.3013.0014.8015.9517.2518.3519.3520.7521.7022.8024.1025.1526.0027.0528.1029.1030.5031.6532.9034.1034.9536.1037.3538.7039.6540.8042.0543.1044.5045.5046.5547.8548.9549.8551.2552.1552.3054.2055.4056.4557.8058.9060.0561.1061.9563.151For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.* Based on the package weight, the corresponding rate applies.Any fraction of a pound is rounded up to the next-higher pound.** One-pound rate applies.28 fedex.com 1.800.GoFedEx 1.800.463.3339

F I N D Y O U R R A T EDeliveryNext day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.Commitment 2 $ 221.95ServiceFedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®FedExExpressSaver ®50 lbs.$ 196.95$ 190.95$ 80.21$ 69.75$ 63.30Shipments in All Other Packaging / Maximum Weight in Lbs.5152535455565758596061626364656667U.S. EXPRESS Package Rates: Zone 4 1 1For FedEx Express Multiweight per-pound rates, see pp. 49–50.228.00231.05234.10237.45241.60245.65249.65253.75257.75261.50265.55269.25273.40277.45281.15285.25288.95203.00206.05209.10212.45216.60220.65224.65228.75232.75236.50240.55244.25248.40252.45256.15260.25263.95197.00200.05203.10206.45210.10213.60216.25218.50222.00225.55229.05232.60236.35239.85243.20243.25250.7581.5483.0384.1885.4586.4887.7589.1890.7992.5293.9695.2296.3797.5898.73100.22101.66103.2170.9072.2073.2074.3075.2076.3077.5578.9580.4581.7082.8083.8084.8585.8587.1588.4089.7565.2566.4067.5568.9569.9571.0572.2073.1074.2074.2576.3577.5578.7579.9581.3082.4583.3568293.00268.00254.50104.6591.0084.5569297.00272.00257.55106.0392.2085.5570297.05272.05261.50107.7093.6585.6071304.85279.85263.70109.1494.9088.0572304.90279.90267.20110.5296.1089.4573304.95279.95271.45112.1397.5091.1074306.00281.00275.00113.6298.8092.4075316.70291.70278.10114.9499.9592.5576324.45299.45281.95116.32101.1594.9077325.80300.80285.35117.76102.4095.9078325.85300.85289.30119.49103.9097.2079325.90300.90292.65121.10105.3097.3080325.95300.95294.95122.82106.8098.5581329.45304.45298.45122.88106.85101.0582343.20318.20304.80125.58109.20101.8583343.25318.25308.95127.19110.60103.2084343.30318.30312.30128.28111.55104.4585348.30323.30317.30129.61112.70105.5086355.05330.05324.05131.10114.00106.6587360.05335.05329.05132.54115.25108.0588363.25338.25332.25134.15116.65109.3089370.05345.05339.05135.47117.80110.2590375.50350.50344.50136.79118.95111.4591383.80358.80349.20136.85119.00112.5592387.80362.80353.80139.61121.40113.4593389.00364.00358.00139.67121.45114.7094395.60370.60362.40141.28122.85115.7095396.70371.70365.70144.15125.35116.6096400.70375.70369.70145.42126.45117.6597407.45382.45373.45145.48126.50118.7598411.45386.45377.40147.09127.90118.9099100411.50417.00386.50392.00380.50383.00147.14148.00127.95128.00118.95119.002 Some exceptions apply. See Our Services at fedex.com for details.fedex.com 1.800.GoFedEx 1.800.463.3339 29

U.S. EXPRESS Package Rates: Zone 4 1Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.Commitment 2Delivery Next day by8 or 8:30 a.m.FedExFirstService Overnight ®101 lbs.102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150$ 421.17425.34429.51433.68437.85442.02446.19450.36454.53458.70462.87467.04471.21475.38479.55483.72487.89492.06496.23500.40504.57508.74512.91517.08521.25525.42529.59533.76537.93542.10546.27550.44554.61558.78562.95567.12571.29575.46579.63583.80587.97592.14596.31600.48604.65608.82612.99617.16621.33625.50Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by10:30 a.m.FedExPriorityOvernight ®$ 395.92399.84403.76407.68411.60415.52419.44423.36427.28431.20435.12439.04442.96446.88450.80454.72458.64462.56466.48470.40474.32478.24482.16486.08490.00493.92497.84501.76505.68509.60513.52517.44521.36525.28529.20533.12537.04540.96544.88548.80552.72556.64560.56564.48568.40572.32576.24580.16584.08588.00Next day by3 p.m.FedExStandardOvernight ®$ 386.83390.66394.49398.32402.15405.98409.81413.64417.47421.30425.13428.96432.79436.62440.45444.28448.11451.94455.77459.60463.43467.26471.09474.92478.75482.58486.41490.24494.07497.90501.73505.56509.39513.22517.05520.88524.71528.54532.37536.20540.03543.86547.69551.52555.35559.18563.01566.84570.67574.502nd day by10:30 a.m.FedEx2Day ® A.M.$ 149.48150.96152.44153.92155.40156.88158.36159.84161.32162.80164.28165.76167.24168.72170.20171.68173.16174.64176.12177.60179.08180.56182.04183.52185.00186.48187.96189.44190.92192.40193.88195.36196.84198.32199.80201.28202.76204.24205.72207.20208.68210.16211.64213.12214.60216.08217.56219.04220.52222.002nd day by4:30 p.m.FedEx2Day ®$ 129.28 $130.56131.84133.12134.40135.68136.96138.24139.52140.80142.08143.36144.64145.92147.20148.48149.76151.04152.32153.60154.88156.16157.44158.72160.00161.28162.56163.84165.12166.40167.68168.96170.24171.52172.80174.08175.36176.64177.92179.20180.48181.76183.04184.32185.60186.88188.16189.44190.72192.003rd day by4:30 p.m.FedExExpressSaver ®120.19121.38122.57123.76124.95126.14127.33128.52129.71130.90132.09133.28134.47135.66136.85138.04139.23140.42141.61142.80143.99145.18146.37147.56148.75149.94151.13152.32153.51154.70155.89157.08158.27159.46160.65161.84163.03164.22165.41166.60167.79168.98170.17171.36172.55173.74174.93176.12177.31178.501For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.30 fedex.com 1.800.GoFedEx 1.800.463.3339

U.S. EXPRESS Package Rates: Zone 5 1Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.DeliveryCommitment 2FedEx ®Envelopeup to 8 oz.FedEx ® Pak1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by8 or 8:30 a.m.FedExFirstOvernight ®$ 51.35* *$ 65.5569.8574.7079.4084.5089.1593.9098.35103.05107.15111.60115.60119.75123.75127.75131.55134.90137.25139.65142.40145.40148.10151.15154.35157.00160.25164.15168.10171.15174.50177.90181.30184.65188.05191.45194.80198.25201.30204.60208.00211.45214.80218.15221.55224.95228.35231.40234.80234.95Next day by10:30 a.m.FedExPriorityOvernight ®$ 26.35* *$ 40.5544.8549.7054.4059.5064.1568.9073.3578.0582.1586.6090.6094.7598.75102.75106.55109.90112.25114.65117.40120.40123.10126.15129.35132.00135.25139.15143.10146.15149.50152.90156.30159.65163.05166.45169.80173.25176.30179.60183.00186.45189.80193.15196.55199.95203.35206.40209.80209.95Next day by3 p.m.FedExStandardOvernight ®$ 24.35* *$ 36.2040.0544.3548.6052.8556.3561.2065.1569.3573.0077.0080.5584.2087.8091.3594.7097.7099.75101.85110.70113.40116.00118.90121.90125.80128.80131.65134.35137.05140.10143.60146.75149.75152.45155.55158.70162.55166.40169.90173.80177.20181.15184.95188.45191.95195.00198.10201.65203.952nd day by10:30 a.m.FedEx2Day ® A.M.$ 15.07* *$ 15.7616.7918.4621.5123.8626.0528.4630.9933.2935.5438.0140.1442.5545.0246.7548.2450.4952.3354.4556.9858.8860.4962.2764.6366.9369.0671.5373.2674.9277.3479.1281.0282.7485.6887.3489.1391.4393.2795.1197.2999.07101.09102.81104.65106.15107.76109.25110.86112.822nd day by4:30 p.m.FedEx2Day ®**** *$ 13.7014.6016.0518.7020.7522.6524.7526.9528.9530.9033.0534.9037.0039.1540.6541.9543.9045.5047.3549.5551.2052.6054.1556.2058.2060.0562.2063.7065.1567.2568.8070.4571.9574.5075.9577.5079.5081.1082.7084.6086.1587.9089.4091.0092.3093.7095.0096.4098.103rd day by4:30 p.m.FedExExpressSaver ®**** *$ 10.6510.8512.0013.5514.8016.6017.8019.1520.6522.2023.4024.8026.2527.8529.0529.9531.3532.5533.7535.1536.3537.4538.6040.0041.4042.7044.1045.3046.4547.9049.0050.2551.6552.9054.2055.4556.7058.0559.3559.9062.0063.6064.8066.1067.5568.7570.2071.3572.801For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.* Based on the package weight, the corresponding rate applies.Any fraction of a pound is rounded up to the next-higher pound.** One-pound rate applies.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 31

U.S. EXPRESS Package Rates: Zone 5 1Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.Commitment 2Delivery Next day by8 or 8:30 a.m.FedExFirstService Overnight ®50 lbs.51525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100$ 235.00244.95248.30252.00255.15258.15261.20264.25267.55271.35274.70279.10283.90287.65292.05296.35300.75305.55310.25315.00319.45324.15328.90328.95338.35338.40347.50347.55347.60358.45358.50358.55373.25373.30373.35385.70385.75387.85387.90391.65400.20400.25405.30415.65415.70418.35422.60427.35427.40435.80447.00Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by10:30 a.m.FedExPriorityOvernight ®$ 210.00219.95223.30227.00230.15233.15236.20239.25242.55246.35249.70254.10258.90262.65267.05271.35275.75280.55285.25290.00294.45299.15303.90303.95313.35313.40322.50322.55322.60333.45333.50333.55348.25348.30348.35360.70360.75362.85362.90366.65375.20375.25380.30390.65390.70393.35397.60402.35402.40410.80422.00Next day by3 p.m.FedExStandardOvernight ®$ 204.00211.15215.15218.90223.30226.35228.75233.05236.25239.15243.20246.05249.10252.95256.85260.35260.40268.05271.90275.80280.00283.50287.35291.60296.15300.60305.00309.90314.30319.05323.55327.55332.20335.70339.90343.80348.35353.10356.90360.65364.65369.25374.30378.90383.15387.35391.60396.35396.40404.80408.002nd day by10:30 a.m.FedEx2Day ® A.M.$ 114.71116.38119.14120.92122.76125.01127.02128.80130.93133.29135.18136.91139.15140.99142.89145.02147.37149.73152.38155.14157.84160.02162.44165.14167.27169.57171.52173.71176.24178.77181.07181.13185.73185.78189.00192.05194.29196.48198.26200.16202.23204.82204.87204.93204.99205.05205.10216.03216.09216.14217.002nd day by4:30 p.m.FedEx2Day ®$ 99.75101.20103.60105.15106.75108.70110.45112.00113.85115.90117.55119.05121.00122.60124.25126.10128.15130.20132.50134.90137.25139.15141.25143.60145.45147.45149.15151.05153.25155.45157.45157.50161.50161.55164.35167.00168.95170.85172.40174.05175.85178.10178.15178.20178.25178.30178.35187.85187.90187.95188.003rd day by4:30 p.m.FedExExpressSaver ®$ 72.9075.2076.3577.6079.0580.2581.7082.9584.2585.4085.5588.4089.6591.0592.2593.5094.8096.2097.4598.55100.05100.90102.30103.55105.15105.20108.35110.10111.80112.85112.90112.95117.35118.75120.00121.45122.65124.00125.70127.10127.20129.75131.50132.65134.15135.35136.55138.15139.30139.95140.001For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.32 fedex.com 1.800.GoFedEx 1.800.463.3339

F I N D Y O U R R A T EDeliveryNext day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.Commitment 2 $ 451.47ServiceFedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®FedExExpressSaver ®101 lbs.$ 426.22$ 412.08$ 219.17$ 189.88 $141.40Shipments in All Other Packaging / Maximum Weight in Lbs.102103104105106107108109110111112113114115116117118455.94460.41464.88469.35473.82478.29482.76487.23491.70496.17500.64505.11509.58514.05518.52522.99527.46430.44434.66438.88443.10447.32451.54455.76459.98464.20468.42472.64476.86481.08485.30489.52493.74497.96416.16420.24424.32428.40432.48436.56440.64444.72448.80452.88456.96461.04465.12469.20473.28477.36481.44221.34223.51225.68227.85230.02232.19234.36236.53238.70240.87243.04245.21247.38249.55251.72253.89256.06U.S. EXPRESS Package Rates: Zone 5 1 1For FedEx Express Multiweight per-pound rates, see pp. 49–50.191.76193.64195.52197.40199.28201.16203.04204.92206.80208.68210.56212.44214.32216.20218.08219.96221.84142.80144.20145.60147.00148.40149.80151.20152.60154.00155.40156.80158.20159.60161.00162.40163.80165.20119531.93502.18485.52258.23223.72166.60120536.40506.40489.60260.40225.60168.00121540.87510.62493.68262.57227.48169.40122545.34514.84497.76264.74229.36170.80123549.81519.06501.84266.91231.24172.20124554.28523.28505.92269.08233.12173.60125558.75527.50510.00271.25235.00175.00126563.22531.72514.08273.42236.88176.40127567.69535.94518.16275.59238.76177.80128572.16540.16522.24277.76240.64179.20129576.63544.38526.32279.93242.52180.60130581.10548.60530.40282.10244.40182.00131585.57552.82534.48284.27246.28183.40132590.04557.04538.56286.44248.16184.80133594.51561.26542.64288.61250.04186.20134598.98565.48546.72290.78251.92187.60135603.45569.70550.80292.95253.80189.00136607.92573.92554.88295.12255.68190.40137612.39578.14558.96297.29257.56191.80138616.86582.36563.04299.46259.44193.20139621.33586.58567.12301.63261.32194.60140625.80590.80571.20303.80263.20196.00141630.27595.02575.28305.97265.08197.40142634.74599.24579.36308.14266.96198.80143639.21603.46583.44310.31268.84200.20144643.68607.68587.52312.48270.72201.60145648.15611.90591.60314.65272.60203.00146652.62616.12595.68316.82274.48204.40147657.09620.34599.76318.99276.36205.80148661.56624.56603.84321.16278.24207.20149150666.03670.50628.78633.00607.92612.00323.33325.50280.12282.00208.60210.002 Some exceptions apply. See Our Services at fedex.com for details.fedex.com 1.800.GoFedEx 1.800.463.3339 33

U.S. EXPRESS Package Rates: Zone 6 1Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.DeliveryCommitment 2Next day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.FedEx ®Envelopeup to 8 oz.FedEx ® PakFedExFirstOvernight ®$ 51.55* *FedExPriorityOvernight ®$ 26.55* *FedExStandardOvernight ®$ 24.50* *FedEx2Day ® A.M.$18.98* *FedEx2Day ®**** *FedExExpressSaver ®**** *Shipments in All Other Packaging / Maximum Weight in Lbs.1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849$ 69.0074.7580.1585.2090.3095.70100.70105.80110.85110.90120.95125.65129.70133.80133.85141.50144.20146.85149.60152.30154.95157.65160.70164.35165.75171.85175.90178.95182.25182.30188.65192.00195.40199.10202.40205.90209.50213.00216.60220.00223.70227.75231.50235.15239.25243.30247.30251.35251.40$ 44.0049.7555.1560.2065.3070.7075.7080.8085.8585.9095.95100.65104.70108.80108.85116.50119.20121.85124.60127.30129.95132.65135.70139.35140.75146.85150.90153.95157.25157.30163.65167.00170.40174.10177.40180.90184.50188.00191.60195.00198.70202.75206.50210.15214.25218.30222.30226.35226.40$ 39.3044.3549.2053.7057.3062.1066.4570.9575.3579.8084.2588.3591.9595.5099.05102.30104.70107.00109.45118.45121.95125.05127.90131.35134.75137.90140.55144.05146.75150.25153.55157.05161.00164.50167.65171.00174.50178.00182.30186.20189.95193.80197.30201.65205.40208.90212.05215.40218.70$ 19.8421.9125.1929.1032.4336.1140.6044.8548.7652.1056.2460.5564.5268.4372.0575.2178.6081.8284.8787.8691.0293.9697.29100.86104.13107.70111.32114.14117.24120.41123.17126.73130.18134.15138.12141.85145.71149.44153.01156.52160.02163.47167.27170.55173.59176.58180.03183.20186.30$ 17.2519.0521.9025.3028.2031.4035.3039.0042.4045.3048.9052.6556.1059.5062.6565.4068.3571.1573.8076.4079.1581.7084.6087.7090.5593.6596.8099.25101.95104.70107.10110.20113.20116.65120.10123.35126.70129.95133.05136.10139.15142.15145.45148.30150.95153.55156.55159.30162.00$ 12.5013.4015.5017.2019.5021.7024.1026.5028.4030.1532.2034.2036.3038.1540.2041.9043.5545.1046.6548.4050.7052.4054.6056.3557.9559.8061.4063.4565.3067.3569.4071.1573.2075.1076.7578.8580.5082.2084.1086.0087.4589.3091.1092.8094.7096.6098.85101.20102.401For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.* Based on the package weight, the corresponding rate applies.Any fraction of a pound is rounded up to the next-higher pound.** One-pound rate applies.34 fedex.com 1.800.GoFedEx 1.800.463.3339

F I N D Y O U R R A T EDeliveryNext day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.Commitment 2 $ 251.45ServiceFedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®FedExExpressSaver ®50 lbs.$ 226.45$ 218.75$ 189.52$ 164.80$ 102.50Shipments in All Other Packaging / Maximum Weight in Lbs.5152535455565758596061626364656667U.S. EXPRESS Package Rates: Zone 6 1 1For FedEx Express Multiweight per-pound rates, see pp. 49–50.263.80267.85272.20275.95279.70283.70287.40291.45295.50299.85304.25308.60313.30318.05322.75327.45332.55238.80242.85247.20250.95254.70258.70262.40266.45270.50274.85279.25283.60288.30293.05297.75302.45307.55225.05228.25230.85234.00237.45241.00245.55250.75255.60259.95264.50269.20273.85278.50282.65287.35291.60192.68195.56198.55201.88205.45208.61212.23216.26220.28224.14227.47230.63234.03237.48240.98244.95248.00167.55170.05172.65175.55178.65181.40184.55188.05191.55194.90197.80200.55203.50206.50209.55213.00215.65107.30109.10110.80112.55114.35115.95117.95119.85122.05122.10126.10128.30130.45132.65134.80136.70138.9068337.25312.25296.15251.33218.55138.9569337.30312.30301.30254.44221.25139.3070342.00317.00306.30257.49223.90140.7571343.50318.50308.10260.99226.95146.4572343.55318.55312.55264.56230.05148.5073347.75322.75316.75268.35233.35148.6074355.15330.15321.75271.98236.50148.6575355.20330.20324.20275.66239.70148.7076361.55336.55330.55277.27241.10156.3577370.00345.00334.85283.19246.25158.3578370.05345.05339.05283.25246.30158.4079376.15351.15343.45290.78252.85158.4580376.20351.20345.20294.46256.05158.5081381.70356.70350.70294.52256.10158.5582384.30359.30353.30301.24261.95168.1583390.95365.95359.95304.69264.95169.0084391.00366.00360.00304.75265.00169.0585399.55374.55368.55311.48270.85169.1086399.60374.60368.60311.54270.90169.1587399.65374.65368.65311.59270.95178.1588410.40385.40379.40311.65271.00178.2089436.00411.00386.25311.71271.05178.3590436.05411.05390.50324.88282.50178.4591445.05420.05394.70324.93282.55178.5092445.15420.15399.45324.99282.60180.4093445.20420.20404.00325.05282.65180.4594445.25420.25408.30325.11282.70180.5095445.30420.30412.95325.16282.75189.4596448.55423.55417.55327.87285.10193.7097468.40443.40421.75352.53306.55193.7598468.45443.45426.45352.59306.60193.8099100468.50485.00443.50460.00430.65432.00352.65359.00306.65312.00195.65202.002 Some exceptions apply. See Our Services at fedex.com for details.fedex.com 1.800.GoFedEx 1.800.463.3339 35

U.S. EXPRESS Package Rates: Zone 6 1Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.Commitment 2Delivery Next day by8 or 8:30 a.m.FedExFirstService Overnight ®101 lbs.102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150$ 489.85494.70499.55504.40509.25514.10518.95523.80528.65533.50538.35543.20548.05552.90557.75562.60567.45572.30577.15582.00586.85591.70596.55601.40606.25611.10615.95620.80625.65630.50635.35640.20645.05649.90654.75659.60664.45669.30674.15679.00683.85688.70693.55698.40703.25708.10712.95717.80722.65727.50Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by10:30 a.m.FedExPriorityOvernight ®$ 464.60469.20473.80478.40483.00487.60492.20496.80501.40506.00510.60515.20519.80524.40529.00533.60538.20542.80547.40552.00556.60561.20565.80570.40575.00579.60584.20588.80593.40598.00602.60607.20611.80616.40621.00625.60630.20634.80639.40644.00648.60653.20657.80662.40667.00671.60676.20680.80685.40690.00Next day by3 p.m.FedExStandardOvernight ®$ 436.32440.64444.96449.28453.60457.92462.24466.56470.88475.20479.52483.84488.16492.48496.80501.12505.44509.76514.08518.40522.72527.04531.36535.68540.00544.32548.64552.96557.28561.60565.92570.24574.56578.88583.20587.52591.84596.16600.48604.80609.12613.44617.76622.08626.40630.72635.04639.36643.68648.002nd day by10:30 a.m.FedEx2Day ® A.M.$ 362.59366.18369.77373.36376.95380.54384.13387.72391.31394.90398.49402.08405.67409.26412.85416.44420.03423.62427.21430.80434.39437.98441.57445.16448.75452.34455.93459.52463.11466.70470.29473.88477.47481.06484.65488.24491.83495.42499.01502.60506.19509.78513.37516.96520.55524.14527.73531.32534.91538.502nd day by4:30 p.m.FedEx2Day ®$ 315.12 $318.24321.36324.48327.60330.72333.84336.96340.08343.20346.32349.44352.56355.68358.80361.92365.04368.16371.28374.40377.52380.64383.76386.88390.00393.12396.24399.36402.48405.60408.72411.84414.96418.08421.20424.32427.44430.56433.68436.80439.92443.04446.16449.28452.40455.52458.64461.76464.88468.003rd day by4:30 p.m.FedExExpressSaver ®204.02206.04208.06210.08212.10214.12216.14218.16220.18222.20224.22226.24228.26230.28232.30234.32236.34238.36240.38242.40244.42246.44248.46250.48252.50254.52256.54258.56260.58262.60264.62266.64268.66270.68272.70274.72276.74278.76280.78282.80284.82286.84288.86290.88292.90294.92296.94298.96300.98303.001For FedEx Express Multiweight per-pound rates, see pp. 49–50.2Some exceptions apply. See Our Services at fedex.com for details.36 fedex.com 1.800.GoFedEx 1.800.463.3339

U.S. EXPRESS Package Rates: Zone 7 1Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.DeliveryCommitment 2FedEx ®Envelopeup to 8 oz.FedEx ® Pak1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by8 or 8:30 a.m.FedExFirstOvernight ®$ 54.25* *$ 72.0576.8582.0087.0592.2096.95102.50107.90113.35113.40124.00129.40134.90139.70143.45146.50149.25152.00154.80157.85160.50163.65166.65169.70173.20177.00180.30183.40186.85189.95193.30196.70200.50204.30208.05212.10216.25220.70224.75228.60231.90236.75240.15243.90247.70251.50254.80258.95262.70Next day by10:30 a.m.FedExPriorityOvernight ®$ 29.25* *$ 47.0551.8557.0062.0567.2071.9577.5082.9088.3588.4099.00104.40109.90114.70118.45121.50124.25127.00129.80132.85135.50138.65141.65144.70148.20152.00155.30158.40161.85164.95168.30171.70175.50179.30183.05187.10191.25195.70199.75203.60206.90211.75215.15218.90222.70226.50229.80233.95237.70Next day by3 p.m.FedExStandardOvernight ®$ 26.05* *$ 41.9046.1550.7555.2558.9063.0567.8572.6577.4081.9086.7091.4596.25100.45103.75106.45108.85111.25113.70123.40126.95130.40133.20136.10140.90143.85147.45150.80153.55156.35159.05162.20165.20168.80172.50175.70178.75181.35184.50188.45191.95195.75199.70203.05206.90210.90215.15218.50222.102nd day by10:30 a.m.FedEx2Day ® A.M.$ 19.86* *$ 20.7623.8627.6631.5735.0838.9943.2447.6752.2156.8160.9565.3268.4372.0575.2179.0683.2687.0091.0294.0797.29100.97104.31108.39112.24116.04119.95122.99126.16129.55132.37135.99139.15142.54146.17150.77154.79158.82163.01167.04171.35175.61178.88181.93185.27188.26191.19194.47197.282nd day by4:30 p.m.FedEx2Day ®**** *$ 18.0520.7524.0527.4530.5033.9037.6041.4545.4049.4053.0056.8059.5062.6565.4068.7572.4075.6579.1581.8084.6087.8090.7094.2597.60100.90104.30106.95109.70112.65115.10118.25121.00123.95127.10131.10134.60138.10141.75145.25149.00152.70155.55158.20161.10163.70166.25169.10171.553rd day by4:30 p.m.FedExExpressSaver ®**** *$ 13.0514.5016.2518.5520.4522.7525.7028.1530.8533.2035.5537.8539.8541.9543.7546.0048.3050.5052.5554.5556.4558.5060.4062.4564.6066.8069.1571.2573.3575.3577.5579.7081.7583.7585.8587.5589.3091.1092.8094.7096.5098.50100.70102.85105.00107.05109.25111.40112.701For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.* Based on the package weight, the corresponding rate applies.Any fraction of a pound is rounded up to the next-higher pound.** One-pound rate applies.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 37

U.S. EXPRESS Package Rates: Zone 7 1Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.Commitment 2Delivery Next day by8 or 8:30 a.m.FedExFirstService Overnight ®50 lbs.51525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100$ 262.75270.95275.00279.05283.95288.30293.15297.55302.40306.80311.55316.00320.80325.90331.10336.50341.65347.10347.15348.75348.80357.30357.35362.50380.90385.75385.80387.45387.50395.35397.85402.60407.95413.30418.85423.85428.75434.30438.80444.15448.80452.70467.35472.20472.25475.65475.70491.60491.65491.70504.00Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by10:30 a.m.FedExPriorityOvernight ®$ 237.75245.95250.00254.05258.95263.30268.15272.55277.40281.80286.55291.00295.80300.90306.10311.50316.65322.10322.15323.75323.80332.30332.35337.50355.90360.75360.80362.45362.50370.35372.85377.60382.95388.30393.85398.85403.75409.30413.80419.15423.80427.70442.35447.20447.25450.65450.70466.60466.65466.70479.00Next day by3 p.m.FedExStandardOvernight ®$ 222.15230.10234.80239.85245.20248.70253.95258.45263.35267.70272.60277.15281.25285.35290.70295.30300.60305.00309.40313.60317.80320.95326.35331.50335.90341.45346.50351.85356.50361.45366.85371.60376.95382.30387.85392.85397.75403.30407.80412.30416.85421.70426.25430.65435.65439.90444.70449.55454.05458.90461.002nd day by10:30 a.m.FedEx2Day ® A.M.$ 200.27204.01207.69211.37215.51219.59223.04226.78230.63234.43238.40241.10245.24249.26253.29257.49260.76264.56268.12271.80275.20278.30282.33286.18290.55294.46298.71302.16306.02309.52313.38313.43321.20321.25329.88334.31338.62338.68338.73338.79354.78359.20359.26359.32370.36370.42370.47370.53385.19385.25386.002nd day by4:30 p.m.FedEx2Day ®$ 174.15177.40180.60183.80187.40190.95193.95197.20200.55203.85207.30209.65213.25216.75220.25223.90226.75230.05233.15236.35239.30242.00245.50248.85252.65256.05259.75262.75266.10269.15272.50272.55279.30279.35286.85290.70294.45294.50294.55294.60308.50312.35312.40312.45322.05322.10322.15322.20334.95335.00336.003rd day by4:30 p.m.FedExExpressSaver ®$ 112.80118.20120.60122.80125.05127.40129.70132.00134.65137.00137.05141.50143.85146.20148.50150.80153.15155.50157.80160.15160.20164.20166.50168.30168.35168.40175.65178.00179.40179.45179.50186.90189.45189.50189.55195.40197.45199.35200.20200.25200.30208.55208.60208.65208.70208.75208.80216.85216.90218.35224.001For FedEx Express Multiweight per-pound rates, see pp. 49–50.2Some exceptions apply. See Our Services at fedex.com for details.38 fedex.com 1.800.GoFedEx 1.800.463.3339

F I N D Y O U R R A T EDeliveryNext day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.Commitment 2 $ 509.04ServiceFedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®FedExExpressSaver ®101 lbs.$ 483.79$ 465.61$ 389.86$ 339.36 $226.24Shipments in All Other Packaging / Maximum Weight in Lbs.102103104105106107108109110111112113114115116117118514.08519.12524.16529.20534.24539.28544.32549.36554.40559.44564.48569.52574.56579.60584.64589.68594.72488.58493.37498.16502.95507.74512.53517.32522.11526.90531.69536.48541.27546.06550.85555.64560.43565.22470.22474.83479.44484.05488.66493.27497.88502.49507.10511.71516.32520.93525.54530.15534.76539.37543.98393.72397.58401.44405.30409.16413.02416.88420.74424.60428.46432.32436.18440.04443.90447.76451.62455.48U.S. EXPRESS Package Rates: Zone 7 1 1For FedEx Express Multiweight per-pound rates, see pp. 49–50.342.72346.08349.44352.80356.16359.52362.88366.24369.60372.96376.32379.68383.04386.40389.76393.12396.48228.48230.72232.96235.20237.44239.68241.92244.16246.40248.64250.88253.12255.36257.60259.84262.08264.32119599.76570.01548.59459.34399.84266.56120604.80574.80553.20463.20403.20268.80121609.84579.59557.81467.06406.56271.04122614.88584.38562.42470.92409.92273.28123619.92589.17567.03474.78413.28275.52124624.96593.96571.64478.64416.64277.76125630.00598.75576.25482.50420.00280.00126635.04603.54580.86486.36423.36282.24127640.08608.33585.47490.22426.72284.48128645.12613.12590.08494.08430.08286.72129650.16617.91594.69497.94433.44288.96130655.20622.70599.30501.80436.80291.20131660.24627.49603.91505.66440.16293.44132665.28632.28608.52509.52443.52295.68133670.32637.07613.13513.38446.88297.92134675.36641.86617.74517.24450.24300.16135680.40646.65622.35521.10453.60302.40136685.44651.44626.96524.96456.96304.64137690.48656.23631.57528.82460.32306.88138695.52661.02636.18532.68463.68309.12139700.56665.81640.79536.54467.04311.36140705.60670.60645.40540.40470.40313.60141710.64675.39650.01544.26473.76315.84142715.68680.18654.62548.12477.12318.08143720.72684.97659.23551.98480.48320.32144725.76689.76663.84555.84483.84322.56145730.80694.55668.45559.70487.20324.80146735.84699.34673.06563.56490.56327.04147740.88704.13677.67567.42493.92329.28148745.92708.92682.28571.28497.28331.52149150750.96756.00713.71718.50686.89691.50575.14579.00500.64504.00333.76336.002Some exceptions apply. See Our Services at fedex.com for details.fedex.com 1.800.GoFedEx 1.800.463.3339 39

U.S. EXPRESS Package Rates: Zone 8 1Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.DeliveryCommitment 2Next day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.FedEx ®Envelopeup to 8 oz.FedEx ® PakFedExFirstOvernight ®$ 54.70* *FedExPriorityOvernight ®$ 29.70* *FedExStandardOvernight ®$ 27.30* *FedEx2Day ® A.M.$20.13* *FedEx2Day ®**** *FedExExpressSaver ®**** *Shipments in All Other Packaging / Maximum Weight in Lbs.1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849$ 73.3578.9584.0089.5094.60100.05105.15110.30115.75118.15126.35131.80136.95142.40146.90149.95152.70156.05159.50162.60166.35169.40172.80175.85178.90182.15185.15188.55192.00193.10198.80202.10206.15209.90213.55217.20221.25225.00228.95233.05237.00241.30245.75250.45254.10258.10261.80266.20270.50$ 48.3553.9559.0064.5069.6075.0580.1585.3090.7593.15101.35106.80111.95117.40121.90124.95127.70131.05134.50137.60141.35144.40147.80150.85153.90157.15160.15163.55167.00168.10173.80177.10181.15184.90188.55192.20196.25200.00203.95208.05212.00216.30220.75225.45229.10233.10236.80241.20245.50$ 43.0548.0552.5057.4560.9565.7570.2574.7079.5084.2588.8093.5598.10102.90106.80109.50111.85114.85117.85127.90131.40134.20137.40140.20143.60146.75150.55154.85159.05162.10165.40168.55172.30175.75179.10183.00185.35188.45191.95196.15200.35205.05209.60214.30218.20221.70225.05228.25230.40$ 21.0524.9028.5832.5537.0340.6044.6249.1153.9458.3163.1467.4571.3674.5877.9781.2585.0490.1093.0496.43100.91104.65108.56112.41116.27119.43123.17126.16129.89133.23136.74140.07143.58147.14150.77154.62158.70163.01167.27171.01175.61180.03183.77187.39190.15194.75198.55201.88205.68$ 18.3021.6524.8528.3032.2035.3038.8042.7046.9050.7054.9058.6562.0564.8567.8070.6573.9578.3580.9083.8587.7591.0094.4097.75101.10103.85107.10109.70112.95115.85118.90121.80124.85127.95131.10134.45138.00141.75145.45148.70152.70156.55159.80162.95165.35169.35172.65175.55178.85$ 14.6016.9519.2021.9024.6027.8530.6033.4036.0038.8041.5543.9046.5549.0051.7554.0056.4558.4060.4563.0565.1567.5569.7572.1574.5576.8079.2081.6584.3086.7089.0591.5593.9596.8599.20101.45103.70105.65107.70109.70112.05114.45117.05119.60122.05124.95127.45130.05130.101For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.* Based on the package weight, the corresponding rate applies.Any fraction of a pound is rounded up to the next-higher pound.** One-pound rate applies.40 fedex.com 1.800.GoFedEx 1.800.463.3339

F I N D Y O U R R A T EDeliveryNext day by8 or 8:30 a.m.Next day by10:30 a.m.Next day by3 p.m.2nd day by10:30 a.m.2nd day by4:30 p.m.3rd day by4:30 p.m.Commitment 2 $ 270.55ServiceFedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®FedExExpressSaver ®50 lbs.$ 245.55$ 230.45$ 208.96$ 181.70$ 130.15Shipments in All Other Packaging / Maximum Weight in Lbs.5152535455565758596061626364656667U.S. EXPRESS Package Rates: Zone 8 1 1For FedEx Express Multiweight per-pound rates, see pp. 49–50.279.90284.90289.30294.30298.30302.70307.45312.45317.50321.05321.10332.15337.25342.25346.60352.30358.00254.90259.90264.30269.30273.30277.70282.45287.45292.50296.05296.10307.15312.25317.25321.60327.30333.00239.45244.05249.10253.65258.15262.65266.15271.00275.60280.05284.90290.15295.40300.60305.00308.95313.60212.58216.26218.96222.24225.57229.60233.80237.42241.27244.26248.23252.60257.43260.76265.31270.02273.93184.85188.05190.40193.25196.15199.65203.30206.45209.80212.40215.85219.65223.85226.75230.70234.80238.20137.25139.45142.10144.55147.05149.90152.45155.00157.85160.70163.25165.95168.65171.35173.80176.75179.5068363.40338.40318.70277.38241.20182.2569369.10344.10323.55282.21245.40185.1070373.75348.75329.05285.37248.15187.9071380.10355.10333.70289.11251.40190.8572380.15355.15339.45293.48255.20193.6073386.35361.35345.70296.82258.10194.3574386.40361.40351.85301.30262.00194.4075386.45361.45355.45305.27265.45194.4576404.95379.95361.95308.55268.30204.9577405.70380.70368.15312.34271.60205.0078405.75380.75374.75314.87273.80207.7079415.00390.00380.25320.16278.40207.7580415.05390.05383.65320.22278.45207.8081420.70395.70389.70320.28278.50207.8582434.70409.70394.60331.78288.50221.4083435.20410.20399.80335.69291.90224.1084435.25410.25404.25338.96294.75224.1585440.20415.20409.20342.64297.95229.5086445.10420.10414.10346.61301.40232.3587449.60424.60418.60350.06304.40234.9088464.95439.95423.45350.12304.45234.9589465.35440.35428.70350.18304.50235.0090465.40440.40433.20362.19314.95235.0591470.30445.30438.00366.10318.35236.1092483.30458.30442.95369.84321.60238.5093483.35458.35447.85369.90321.65238.5594483.40458.40452.40373.52324.80238.6095488.50463.50457.50380.77331.10238.6596494.75469.75462.05384.79334.60238.7097509.85484.85466.90386.80336.35252.8598509.90484.90471.90386.86336.40252.9099100509.95522.00484.95497.00476.75478.00386.92394.00336.45343.00255.00264.002Some exceptions apply. See Our Services at fedex.com for details.fedex.com 1.800.GoFedEx 1.800.463.3339 41

U.S. EXPRESS Package Rates: Zone 8 1Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.Commitment 2Delivery Next day by8 or 8:30 a.m.FedExFirstService Overnight ®101 lbs.102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150$ 527.22532.44537.66542.88548.10553.32558.54563.76568.98574.20579.42584.64589.86595.08600.30605.52610.74615.96621.18626.40631.62636.84642.06647.28652.50657.72662.94668.16673.38678.60683.82689.04694.26699.48704.70709.92715.14720.36725.58730.80736.02741.24746.46751.68756.90762.12767.34772.56777.78783.00Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by10:30 a.m.FedExPriorityOvernight ®$ 501.97506.94511.91516.88521.85526.82531.79536.76541.73546.70551.67556.64561.61566.58571.55576.52581.49586.46591.43596.40601.37606.34611.31616.28621.25626.22631.19636.16641.13646.10651.07656.04661.01665.98670.95675.92680.89685.86690.83695.80700.77705.74710.71715.68720.65725.62730.59735.56740.53745.50Next day by3 p.m.FedExStandardOvernight ®$ 482.78487.56492.34497.12501.90506.68511.46516.24521.02525.80530.58535.36540.14544.92549.70554.48559.26564.04568.82573.60578.38583.16587.94592.72597.50602.28607.06611.84616.62621.40626.18630.96635.74640.52645.30650.08654.86659.64664.42669.20673.98678.76683.54688.32693.10697.88702.66707.44712.22717.002nd day by10:30 a.m.FedEx2Day ® A.M.$ 397.94401.88405.82409.76413.70417.64421.58425.52429.46433.40437.34441.28445.22449.16453.10457.04460.98464.92468.86472.80476.74480.68484.62488.56492.50496.44500.38504.32508.26512.20516.14520.08524.02527.96531.90535.84539.78543.72547.66551.60555.54559.48563.42567.36571.30575.24579.18583.12587.06591.002nd day by4:30 p.m.FedEx2Day ®$ 346.43 $349.86353.29356.72360.15363.58367.01370.44373.87377.30380.73384.16387.59391.02394.45397.88401.31404.74408.17411.60415.03418.46421.89425.32428.75432.18435.61439.04442.47445.90449.33452.76456.19459.62463.05466.48469.91473.34476.77480.20483.63487.06490.49493.92497.35500.78504.21507.64511.07514.503rd day by4:30 p.m.FedExExpressSaver ®266.64269.28271.92274.56277.20279.84282.48285.12287.76290.40293.04295.68298.32300.96303.60306.24308.88311.52314.16316.80319.44322.08324.72327.36330.00332.64335.28337.92340.56343.20345.84348.48351.12353.76356.40359.04361.68364.32366.96369.60372.24374.88377.52380.16382.80385.44388.08390.72393.36396.001For FedEx Express Multiweight per-pound rates, see pp. 49–50.2Some exceptions apply. See Our Services at fedex.com for details.42 fedex.com 1.800.GoFedEx 1.800.463.3339

U.S. EXPRESS Package Rates to Alaska and Hawaii 1Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.ZonesDeliveryCommitment 2FedEx ®Envelopeup to 8 oz.FedEx ® Pak1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by9 a.m.FedExFirstOvernight ®3$ 56.70* *$ 74.7579.3585.6591.2596.70101.80106.90111.90117.45122.85128.35133.40138.80143.90147.55152.40155.25158.50162.90165.60168.85172.05176.05178.90183.70186.15189.50192.55195.25198.35201.45204.75208.85212.60216.40220.10224.25227.95231.95236.10240.20244.60249.00253.85257.50261.60265.35269.80274.15Next day by10:30 a.m.FedExPriorityOvernight ®$ 31.70* *$ 49.7554.3560.6566.2571.7076.8081.9086.9092.4597.85103.35108.40113.80118.90122.55127.40130.25133.50137.90140.60143.85147.05151.05153.90158.70161.15164.50167.55170.25173.35176.45179.75183.85187.60191.40195.10199.25202.95206.95211.10215.20219.60224.00228.85232.50236.60240.35244.80249.15To Alaska/Hawaii Metro9 and 10Next day by3 p.m.FedExStandardOvernight ®4$ 31.30* *$ 45.0550.6554.8560.3064.9070.4074.6078.7084.2089.1594.5598.10102.75108.15112.35115.20117.85120.70125.00132.50135.10138.40139.45145.50149.30152.65156.05160.25163.10165.65168.60171.85175.75179.20182.80187.05191.60195.50199.60202.95207.65211.80215.55219.75221.45226.95230.65233.75233.802nd day by10:30 a.m.FedEx2Day ® A.M. 5$ 29.76* *$ 31.1134.7339.6842.3245.9448.7652.5655.2659.1764.1167.9770.3872.9175.7979.2482.5186.4291.6094.5997.98102.47106.32110.29114.20118.22121.33125.24129.26132.60136.68140.07144.50148.41152.32156.46160.08164.22168.02171.98175.38179.23183.31186.70190.44193.20197.92201.71205.10208.962nd day by4:30 p.m.FedEx2Day ®**** *$ 27.0530.2034.5036.8039.9542.4045.7048.0551.4555.7559.1061.2063.4065.9068.9071.7575.1579.6582.2585.2089.1092.4595.9099.30102.80105.50108.90112.40115.30118.85121.80125.65129.05132.45136.05139.20142.80146.10149.55152.50155.85159.40162.35165.60168.00172.10175.40178.35181.70Next day by9 a.m.FedExFirstOvernight ®3$ 62.30* *$ 74.8579.6595.00100.80106.15111.90117.60121.90127.85127.90138.10140.60143.75146.95149.90155.20158.75163.95167.55176.60180.65184.10186.60189.65190.60195.70198.50202.05205.95206.60212.35216.25220.25223.85227.70232.05235.30239.30239.35239.40252.40255.90259.55263.85268.20271.30271.35276.65276.70To Alaska/Hawaii Rural11 and 12Next day by10:30 a.m.FedExPriorityOvernight ®$ 37.30* *$ 49.8554.6570.0075.8081.1586.9092.6096.90102.85102.90113.10115.60118.75121.95124.90130.20133.75138.95142.55151.60155.65159.10161.60164.65165.60170.70173.50177.05180.95181.60187.35191.25195.25198.85202.70207.05210.30214.30214.35214.40227.40230.90234.55238.85243.20246.30246.35251.65251.702nd day by4:30 p.m.FedEx2Day ®**** *$ 34.7041.5043.1045.0046.6049.1051.3053.7556.6059.0060.5063.0064.7567.3070.9574.9578.0581.1585.3588.4092.4596.1099.30102.85106.40109.70113.00117.00120.25123.35127.05130.45133.70137.20140.95144.00148.05151.15154.75158.40159.85163.30167.30170.10173.35176.85180.90183.90184.951 For FedEx Express Multiweight per-pound rates,see pp. 49–50.2 Some exceptions apply. See Our Services atfedex.com for details.3 FedEx First Overnight ® is available to Alaska only.Service is not available to Hawaii.4FedEx Standard Overnight ® is available to Alaskametro only.5FedEx 2Day ® A.M. is available to Alaska only.Service is not available to Hawaii.* Based on the package weight, the correspondingrate applies. Any fraction of a pound is roundedup to the next-higher pound.** One-pound rate applies.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 43

U.S. EXPRESS Package Rates to Alaska and Hawaii 1Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.ZonesDeliveryCommitment 2Service50 lbs.51525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by9 a.m.FedExFirstOvernight ®3$ 274.20283.65288.80293.25298.30302.45306.85311.60316.70321.85325.40332.00336.75341.90346.95347.00357.20362.95368.40374.20378.90385.35385.40391.65391.70391.75407.00415.70420.75425.90431.00431.05440.80442.00442.10442.15451.15461.30467.35475.30475.35486.80491.90496.90501.70501.75501.80512.50512.95513.00530.00Next day by10:30 a.m.FedExPriorityOvernight ®$ 249.20258.65263.80268.25273.30277.45281.85286.60291.70296.85300.40307.00311.75316.90321.95322.00332.20337.95343.40349.20353.90360.35360.40366.65366.70366.75382.00390.70395.75400.90406.00406.05415.80417.00417.10417.15426.15436.30442.35450.30450.35461.80466.90471.90476.70476.75476.80487.50487.95488.00505.00To Alaska/Hawaii Metro9 and 10Next day by3 p.m.FedExStandardOvernight ®4$ 233.85243.05250.80255.05259.70264.25267.90271.35276.90277.00282.55290.50297.40304.15305.00305.05311.50324.30329.25329.30333.90333.95350.70356.65360.70360.75363.95377.60377.65388.05392.70392.75396.80405.75411.10411.15417.55424.75424.80435.00444.35445.30445.35454.45464.95465.00465.05473.85476.25482.00489.002nd day by10:30 a.m.FedEx2Day ® A.M. 5$ 212.29215.97219.77219.82225.80229.14233.34237.53241.10245.12248.11248.63256.57261.17261.22269.50270.42278.24281.75282.73285.83289.57293.94297.28306.07310.04312.80312.86315.39320.68324.59324.65332.29336.20339.54343.22347.19350.64354.49358.97362.77366.68370.42374.04374.10381.34385.42389.16389.28389.39403.002nd day by4:30 p.m.FedEx2Day ®$ 184.60187.80191.10191.15196.35199.25202.90206.55209.65213.15215.75216.20223.10227.10227.15234.35235.15241.95245.00245.85248.55251.80255.60258.50266.15269.60272.00272.05274.25278.85282.25282.30288.95292.35295.25298.45301.90304.90308.25312.15315.45318.85322.10325.25325.30331.60335.15338.40338.50338.60350.00Next day by9 a.m.FedExFirstOvernight ®3$ 276.75284.95293.40293.45300.65309.40309.45317.55317.60321.90325.60337.10340.70344.55351.65351.70357.85363.30370.25375.80380.80385.95392.75402.75402.80402.85419.25419.30422.60430.05433.70434.80447.65447.70447.75457.15457.20470.90470.95484.05489.95498.60502.80502.85514.85514.90514.95515.00534.90544.95545.00To Alaska/Hawaii Rural11 and 12Next day by10:30 a.m.FedExPriorityOvernight ®$ 251.75259.95268.40268.45275.65284.40284.45292.55292.60296.90300.60312.10315.70319.55326.65326.70332.85338.30345.25350.80355.80360.95367.75377.75377.80377.85394.25394.30397.60405.05408.70409.80422.65422.70422.75432.15432.20445.90445.95459.05464.95473.60477.80477.85489.85489.90489.95490.00509.90519.95520.002nd day by4:30 p.m.FedEx2Day ®$ 185.00189.40196.55196.60196.65206.40208.00208.05211.20213.75216.10226.45231.60231.65231.70234.50239.00242.60245.50246.85249.75255.80256.80259.60266.75270.05273.65273.75275.30279.75283.20284.05290.05293.75296.85300.20303.45306.65310.05313.40317.00320.55323.85327.20327.25333.15336.40339.50339.75339.90353.001 For FedEx Express Multiweight per-pound rates,see pp. 49–50.2 Some exceptions apply. See Our Services atfedex.com for details.3 FedEx First Overnight is available to Alaska only.Service is not available to Hawaii.4FedEx Standard Overnight is available to Alaskametro only.5FedEx 2Day ® A.M. is available to Alaska only.Service is not available to Hawaii.44 fedex.com 1.800.GoFedEx 1.800.463.3339

U.S. EXPRESS Package Rates to Alaska and Hawaii 1ZonesDeliveryCommitment 2Service101 lbs.102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by9 a.m.FedExFirstOvernight ®3$ 535.30540.60545.90551.20556.50561.80567.10572.40577.70583.00588.30593.60598.90604.20609.50614.80620.10625.40630.70636.00641.30646.60651.90657.20662.50667.80673.10678.40683.70689.00694.30699.60704.90710.20715.50720.80726.10731.40736.70742.00747.30752.60757.90763.20768.50773.80779.10784.40789.70795.00Next day by10:30 a.m.FedExPriorityOvernight ®$ 510.05515.10520.15525.20530.25535.30540.35545.40550.45555.50560.55565.60570.65575.70580.75585.80590.85595.90600.95606.00611.05616.10621.15626.20631.25636.30641.35646.40651.45656.50661.55666.60671.65676.70681.75686.80691.85696.90701.95707.00712.05717.10722.15727.20732.25737.30742.35747.40752.45757.50To Alaska/Hawaii Metro9 and 10Next day by3 p.m.FedExStandardOvernight ®4$ 493.89498.78503.67508.56513.45518.34523.23528.12533.01537.90542.79547.68552.57557.46562.35567.24572.13577.02581.91586.80591.69596.58601.47606.36611.25616.14621.03625.92630.81635.70640.59645.48650.37655.26660.15665.04669.93674.82679.71684.60689.49694.38699.27704.16709.05713.94718.83723.72728.61733.502nd day by10:30 a.m.FedEx2Day ® A.M. 5$ 407.03411.06415.09419.12423.15427.18431.21435.24439.27443.30447.33451.36455.39459.42463.45467.48471.51475.54479.57483.60487.63491.66495.69499.72503.75507.78511.81515.84519.87523.90527.93531.96535.99540.02544.05548.08552.11556.14560.17564.20568.23572.26576.29580.32584.35588.38592.41596.44600.47604.502nd day by4:30 p.m.FedEx2Day ®$ 353.50357.00360.50364.00367.50371.00374.50378.00381.50385.00388.50392.00395.50399.00402.50406.00409.50413.00416.50420.00423.50427.00430.50434.00437.50441.00444.50448.00451.50455.00458.50462.00465.50469.00472.50476.00479.50483.00486.50490.00493.50497.00500.50504.00507.50511.00514.50518.00521.50525.00Next day by9 a.m.FedExFirstOvernight ®3$ 550.45555.90561.35566.80572.25577.70583.15588.60594.05599.50604.95610.40615.85621.30626.75632.20637.65643.10648.55654.00659.45664.90670.35675.80681.25686.70692.15697.60703.05708.50713.95719.40724.85730.30735.75741.20746.65752.10757.55763.00768.45773.90779.35784.80790.25795.70801.15806.60812.05817.50To Alaska/Hawaii Rural11 and 12Next day by10:30 a.m.FedExPriorityOvernight ®$ 525.20530.40535.60540.80546.00551.20556.40561.60566.80572.00577.20582.40587.60592.80598.00603.20608.40613.60618.80624.00629.20634.40639.60644.80650.00655.20660.40665.60670.80676.00681.20686.40691.60696.80702.00707.20712.40717.60722.80728.00733.20738.40743.60748.80754.00759.20764.40769.60774.80780.002nd day by4:30 p.m.FedEx2Day ®$ 356.53360.06363.59367.12370.65374.18377.71381.24384.77388.30391.83395.36398.89402.42405.95409.48413.01416.54420.07423.60427.13430.66434.19437.72441.25444.78448.31451.84455.37458.90462.43465.96469.49473.02476.55480.08483.61487.14490.67494.20497.73501.26504.79508.32511.85515.38518.91522.44525.97529.501 For FedEx Express Multiweight per-pound rates,see pp. 49–50.2 Some exceptions apply. See Our Services atfedex.com for details.3 FedEx First Overnight is available to Alaska only.Service is not available to Hawaii.4FedEx Standard Overnight is available to Alaskametro only.5FedEx 2Day ® A.M. is available to Alaska only.Service is not available to Hawaii.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 45

U.S. EXPRESS Package Rates FROM Alaska and Hawaii 1Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.ZonesDeliveryCommitment 2FedEx ®Envelopeup to 8 oz.FedEx ® Pak1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by8 or 8:30 a.m.FedExFirstOvernight ®$ 49.55* *$ 61.5564.8069.2073.9578.2083.7085.4591.6595.0598.90102.35108.60113.95115.00115.05121.75126.05127.35129.60129.65136.20137.20137.25141.95142.00149.40154.10156.75159.05160.60165.45168.75171.45172.70182.50185.65185.70186.90188.65188.70194.25196.65198.85198.90204.05206.35206.40207.45207.50Next day by10:30 a.m.FedExPriorityOvernight ®$ 24.55* *$ 36.5539.8044.2048.9553.2058.7060.4566.6570.0573.9077.3583.6088.9590.0090.0596.75101.05102.35104.60104.65111.20112.20112.25116.95117.00124.40129.10131.75134.05135.60140.45143.75146.45147.70157.50160.65160.70161.90163.65163.70169.25171.65173.85173.90179.05181.35181.40182.45182.50From Alaska/Hawaii13–16Next day by3 p.m.FedExStandardOvernight ®$ 19.75* *$ 27.8529.6033.7037.4539.2546.2047.0050.9053.6558.1560.5065.2566.9568.9070.9072.6074.6577.4580.7582.1086.5087.8087.8590.3591.9597.75101.50103.55105.40108.90111.25113.75116.45118.90121.65124.40127.15129.90132.70135.40138.15140.90143.00145.05147.50150.25152.95153.00157.102nd day by10:30 a.m.FedEx2Day ® A.M.$ 17.71* *$ 18.5220.1323.4627.3729.7934.1037.6139.9141.5743.8245.6648.7650.3150.7253.0254.6356.7558.4260.2061.9962.0466.1366.1866.2471.7071.7671.8875.1075.1576.6578.6680.8582.5186.5486.6087.8090.1091.5493.4494.8897.12101.09101.14102.98104.54106.26107.64110.00111.842nd day by4:30 p.m.FedEx2Day ®**** *$ 16.1017.5020.4023.8025.9029.6532.7034.7036.1538.1039.7042.4043.7544.1046.1047.5049.3550.8052.3553.9053.9557.5057.5557.6062.3562.4062.5065.3065.3566.6568.4070.3071.7575.2575.3076.3578.3579.6081.2582.5084.4587.9087.9589.5590.9092.4093.6095.6597.25ZonesDeliveryCommitment 2Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by8 or 8:30 a.m.FedExFirstOvernight ®Service50 lbs. $ 207.5551525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100216.75221.80221.85222.85228.45231.10231.15237.80251.45251.50258.60262.40262.45262.55267.50269.00276.90277.85281.30281.35289.50293.25293.30293.35293.40308.85313.40313.45313.50313.55322.95323.00323.05323.10323.15335.20356.60356.65356.70369.40369.50381.60381.65395.60395.65395.75395.85396.35400.15415.00Next day by10:30 a.m.FedExPriorityOvernight ®$ 182.55191.75196.80196.85197.85203.45206.10206.15212.80226.45226.50233.60237.40237.45237.55242.50244.00251.90252.85256.30256.35264.50268.25268.30268.35268.40283.85288.40288.45288.50288.55297.95298.00298.05298.10298.15310.20331.60331.65331.70344.40344.50356.60356.65370.60370.65370.75370.85371.35375.15390.00From Alaska/Hawaii13–16Next day by3 p.m.FedExStandardOvernight ®$ 157.15163.00165.75168.50171.20174.05174.15178.40183.75186.75190.60194.05197.45197.55204.70204.75204.85211.50212.80218.95219.00224.60224.65224.70225.85225.90231.75231.80236.20236.25236.35236.40236.45236.50250.85258.05258.10258.15258.20258.25258.30258.35286.05286.10286.15298.45298.50298.55298.60310.50325.002nd day by10:30 a.m.FedEx2Day ® A.M.$ 114.08116.04117.42119.49120.98123.05124.55126.16128.97130.76132.25133.98136.39137.77140.13141.85144.33145.94148.24150.59152.26154.39156.00158.87160.60162.50164.34166.29168.53170.95176.18176.24176.30178.71180.67194.18194.24194.29202.80202.92205.16205.22209.13209.19209.24209.30217.87221.61221.66221.72238.002nd day by4:30 p.m.FedEx2Day ®$ 99.20100.90102.10103.90105.20107.00108.30109.70112.15113.70115.00116.50118.60119.80121.85123.35125.50126.90128.90130.95132.40134.25135.65138.15139.65141.30142.90144.60146.55148.65153.20153.25153.30155.40157.10168.85168.90168.95176.35176.45178.40178.45181.85181.90181.95182.00189.45192.70192.75192.80207.0046 fedex.com 1.800.GoFedEx 1.800.463.33391 For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.* Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound.** One-pound rate applies.

U.S. EXPRESS Package Rates FROM Alaska and Hawaii 1ZonesDeliveryCommitment 2Shipments in All Other Packaging / Maximum Weight in Lbs.Next day by8 or 8:30 a.m.FedExFirstOvernight ®Service101 lbs. $ 419.15102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150423.30427.45431.60435.75439.90444.05448.20452.35456.50460.65464.80468.95473.10477.25481.40485.55489.70493.85498.00502.15506.30510.45514.60518.75522.90527.05531.20535.35539.50543.65547.80551.95556.10560.25564.40568.55572.70576.85581.00585.15589.30593.45597.60601.75605.90610.05614.20618.35622.50Next day by10:30 a.m.FedExPriorityOvernight ®$ 393.90397.80401.70405.60409.50413.40417.30421.20425.10429.00432.90436.80440.70444.60448.50452.40456.30460.20464.10468.00471.90475.80479.70483.60487.50491.40495.30499.20503.10507.00510.90514.80518.70522.60526.50530.40534.30538.20542.10546.00549.90553.80557.70561.60565.50569.40573.30577.20581.10585.00From Alaska/Hawaii13–16Next day by3 p.m.FedExStandardOvernight ®$ 328.25331.50334.75338.00341.25344.50347.75351.00354.25357.50360.75364.00367.25370.50373.75377.00380.25383.50386.75390.00393.25396.50399.75403.00406.25409.50412.75416.00419.25422.50425.75429.00432.25435.50438.75442.00445.25448.50451.75455.00458.25461.50464.75468.00471.25474.50477.75481.00484.25487.502nd day by10:30 a.m.FedEx2Day ® A.M.$ 240.38242.76245.14247.52249.90252.28254.66257.04259.42261.80264.18266.56268.94271.32273.70276.08278.46280.84283.22285.60287.98290.36292.74295.12297.50299.88302.26304.64307.02309.40311.78314.16316.54318.92321.30323.68326.06328.44330.82333.20335.58337.96340.34342.72345.10347.48349.86352.24354.62357.002nd day by4:30 p.m.FedEx2Day ®$ 209.07211.14213.21215.28217.35219.42221.49223.56225.63227.70229.77231.84233.91235.98238.05240.12242.19244.26246.33248.40250.47252.54254.61256.68258.75260.82262.89264.96267.03269.10271.17273.24275.31277.38279.45281.52283.59285.66287.73289.80291.87293.94296.01298.08300.15302.22304.29306.36308.43310.501 For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 47

U.S. EXPRESS Package Rates Within Hawaii 1Shipments within Hawaii.ZonesDeliveryCommitment 2Intra-HawaiiWithin islandsNext day by5 p.m.FedExFedEx ®EnvelopePriorityOvernight ®up to 8 oz. $ 7.001 lb. $ 7.002 lbs. 7.0037.0047.0057.5067.7578.0088.2598.50108.75119.00129.25139.50149.751510.001610.251710.501810.751911.002011.252111.502211.752312.002412.252512.502612.752713.002813.252913.503013.753114.003214.253314.503414.753515.003615.253715.503815.753916.004016.254116.504216.754317.004417.254517.504617.754718.004818.254918.50Shipments in All Other Packaging / Maximum Weight in Lbs.ZonesDeliveryCommitment 2Service50Shipments in All Other Packaging / Maximum Weight in Lbs.51525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Intra-HawaiiWithin islandsNext day by5 p.m.FedExPriorityOvernight ®lbs. $ 18.7519.0019.2519.5019.7520.0020.2520.5020.7521.0021.2521.5021.7522.0022.2522.5022.7523.0023.2523.5023.7524.0024.2524.5024.7525.0025.2525.5025.7526.0026.2526.5026.7527.0027.2527.5027.7528.0028.2528.5028.7529.0029.2529.5029.7530.0030.2530.5030.7531.0031.25ZonesDeliveryCommitment 2FedExPriorityService Overnight ®101 lbs. $ 31.5010231.7510332.0010432.2510532.5010632.7510733.0010833.2510933.5011033.7511134.0011234.2511334.5011434.7511535.0011635.2511735.5011835.7511936.0012036.2512136.5012236.7512337.0012437.2512537.5012637.7512738.0012838.2512938.5013038.7513139.0013239.2513339.5013439.7513540.0013640.2513740.5013840.7513941.0014041.2514141.5014241.7514342.0014442.2514542.5014642.7514743.0014843.2514943.5015043.75Shipments in All Other Packaging / Maximum Weight in Lbs.Intra-HawaiiWithin islandsNext day by5 p.m.Any fraction of a pound is rounded up to the next-higher pound.1 For FedEx Express Multiweight per-pound rates, see pp. 49–50.2 Some exceptions apply. See Our Services at fedex.com for details.48 fedex.com 1.800.GoFedEx 1.800.463.3339

U.S. Package Rates: FedEx Express MultiweightFedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs.or more for FedEx Express Saver ® shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate bytotal shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package.Zone 2Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.FedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®$ 1.991.971.951.93$ 1.741.721.701.68$ 1.431.411.391.37$ 1.000.980.960.94$ 0.870.850.830.81FedExExpressSaver ®$ 0.760.740.720.70F I N D Y O U R R A T EZone 3Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.Zone 4Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.Zone 5Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.Zone 6Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.Zone 7Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.FedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®$ 2.722.702.682.66$ 2.472.452.432.41$ 2.142.122.102.08$ 1.141.121.101.08$ 0.990.970.950.93FedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®$ 4.174.154.134.11$ 3.923.903.883.86$ 3.833.813.793.77$ 1.481.461.441.42$ 1.281.261.241.22FedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®$ 4.474.454.434.41$ 4.224.204.184.16$ 4.084.064.044.02$ 2.172.152.132.11$ 1.881.861.841.82FedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®$ 4.854.834.814.79$ 4.604.584.564.54$ 4.324.304.284.26$ 3.593.573.553.53$ 3.123.103.083.06FedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®$ 5.045.025.004.98$ 4.794.774.754.73$ 4.614.594.574.55$ 3.863.843.823.80$ 3.363.343.323.30FedExExpressSaver ®$ 0.970.950.930.91FedExExpressSaver ®$ 1.191.171.151.13FedExExpressSaver ®$ 1.401.381.361.34FedExExpressSaver ®$ 2.022.001.981.96FedExExpressSaver ®$ 2.242.222.202.18any fraction of a pound is rounded up to the next-higher pound. FedEx Ground Multiweight ® shipment rates are available by contract only.Contact your FedEx account executive for more information. FedEx Groundmultiple-piece shipments may receive per-pound rates if the total shipmentweighs 200 lbs. or more. A shipment average minimum package weightapplies and varies by contract.fedex.com 1.800.GoFedEx 1.800.463.3339 49

U.S. Package Rates: FedEx Express MultiweightFedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs.or more for FedEx Express Saver ® shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate bytotal shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package.Zone 8Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.FedExFirstOvernight ®FedExPriorityOvernight ®FedExStandardOvernight ®FedEx2Day ® A.M.FedEx2Day ®$ 5.225.205.185.16$ 4.974.954.934.91$ 4.784.764.744.72$ 3.943.923.903.88$ 3.433.413.393.37FedExExpressSaver ®$ 2.642.622.602.58Zones 9 and 10 (To AK and HI Metro)Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.FedExFirstOvernight ®1$ 5.305.285.265.24FedExPriorityOvernight ®$ 5.055.035.014.99Zones 11 and 12 (To AK and HI Rural)Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.FedExStandardOvernight ®2$ 4.894.874.854.83FedExFirstFedExPriorityFedEx2Day ®$ 5.45Overnight ®1 Overnight ®5.435.415.395.185.165.143.513.493.47FedEx2Day ® A.M. 3$ 4.034.013.993.97FedEx2Day ®$ 3.503.483.463.44Zones 13 –16 (From AK and HI to Contiguous U.S.)Multiply by total shipment weight.Weight100–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.FedExFirstOvernight ®$ 4.154.134.114.09FedExPriorityOvernight ®$ 3.903.883.863.84FedExStandardOvernight ®$ 3.253.233.213.19FedEx2Day ® A.M.$ 2.382.362.342.32FedEx2Day ®$ 2.072.052.032.01Intra-HawaiiMultiply by total shipment weight.Weight100–150 lbs.151+ lbs.FedExPriorityOvernight ®$ 0.310.291FedEx First Overnight is available to Alaska only. Service is not available to Hawaii.2FedEx Standard Overnight is available to Alaska metro only.3FedEx 2Day ® A.M. is available to Alaska only. Service is not available to Hawaii.Any fraction of a pound is rounded up to the next-higher pound.50 fedex.com 1.800.GoFedEx 1.800.463.3339

FedEx SameDay ® , FedEx SameDay ® City and FedEx SameDay ® Freight RatesGo to fedexsameday.com or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain at least onepalletized piece are priced at the 151-lb. FedEx SameDay Freight rate.F I N D Y O U R R A T EFedEx SameDay ® Rates (per shipment) 1Total Shipment WeightRate0–25 lbs. $173Each additional lb. in excess of 25 lbs., up to 70 lbs. 1$1.25/lb.Additional lbs. in excess of 70 lbs. (increments of 50 lbs.) 1$85/50 lbs.1 Other additional fees may apply. Prices may vary depending on origin and destination.Discounts may apply for movements of less than 70 miles between origin and destination.Additional discounts may apply for multiple shipments destined to the same city. Call1.800.399.5999 for details.FedEx SameDay ® Freight RatesPer-pound rates (multiply by total shipment weight).FedEx SameDay ® City RatesPer-pound rates (multiply by total shipment weight).Weight1–499 lbs.500–999 lbs.1,000+ lbs.Minimum Charge0A0–15miles$ 1.000.950.6550.00ZONES0B16–25miles$ 1.000.950.6570.000C26–50miles$ 1.000.950.65125.00Weight151–299 lbs.300–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.ZONES2 3 4 5 6 7 80–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plusmiles miles miles miles miles miles miles$ 2.501.751.000.650.60$ 4.252.751.751.301.00$ 5.004.003.702.752.50$ 5.254.253.753.002.75$ 5.504.293.823.503.36$ 5.754.553.913.843.77$ 6.004.884.304.274.13Special Handling Fees and Other ChargesThe following fees may apply to your FedEx SameDay, FedEx SameDay City and FedEx SameDay Freight shipments.FedExSameDay ®1FedExSameDay ® CityFedExSameDay ® FreightAfter Hours (8 p.m.–8 a.m.) Pickup or Delivery $30 – –Alaska and Hawaii Pickup or Delivery $25 – –Excess Mileage (when applicable) $2.25/mile – –Metro Charge – – $30Applies to shipments picked up and/or delivered in selectprimary metro areas. Assessed once per shipment.Outside Delivery Area Pickup and Delivery – – $100Applies when the pickup and/or delivery point is more than50 miles from the serving airport(s). Assessed once per shipment.Oversize Package Charge $30 $30 $30Applies when one piece in the shipment weighs more than 70 lbs.Pickup and Delivery Reattempt $40 $20 $100Saturday Pickup or Delivery $30 $30 2 $150 2Sunday Pickup or Delivery $40 $40 2 $175 2Holiday Pickup or Delivery $50 $50 2 $200 21 These fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery. FedEx SameDay shipments must be ready bythe scheduled pickup time. An additional fee may apply if pickup is delayed due to package unavailability or if additional delivery attempts are required.2 Fee covers both pickup and delivery on the same day.Any fraction of a pound is rounded up to the next-higher pound.fedex.com 1.800.GoFedEx 1.800.463.3339 51

U.S. Express Freight RatesFedEx First Overnight ® FreightPer-pound rates (multiply by total shipment weight).ZONES23456789–101113–16Weight0–150miles151–300miles301–600miles601–1000miles1001–1400miles1401–1800miles1800-plusmilesTo AK/HI 1MetroTo AKRuralFromAK/HI 1151–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.$ 1.191.161.061.02$ 2.092.041.921.89$ 3.583.433.423.29$ 5.455.385.294.86$ 6.166.066.035.78$ 7.106.896.796.73$ 7.747.397.367.29$ 8.478.198.047.97$ 8.888.608.578.46$ 5.535.495.385.33Minimum Charge179.00315.00540.00822.00930.001,072.001,168.001,278.001,340.00835.00FedEx 1Day ® FreightPer-pound rates (multiply by total shipment weight).ZONES23456789–101113–16Weight0–150miles151–300miles301–600miles601–1000miles1001–1400miles1401–1800miles1800-plusmilesTo AK/HI 1MetroTo AKRuralFromAK/HI 1151–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.$ 0.850.830.760.73$ 1.491.461.371.35$ 2.562.452.442.35$ 3.893.843.783.47$ 4.404.334.314.13$ 5.074.924.854.81$ 5.535.285.265.21$ 6.055.855.745.69$ 6.346.146.126.04$ 3.953.923.843.81Minimum Charge80.00140.00212.00274.00294.00310.00344.00680.00730.00310.00FedEx 2Day ® FreightPer-pound rates (multiply by total shipment weight).ZONES23456789–101113–16Weight0–150miles151–300miles301–600miles601–1000miles1001–1400miles1401–1800miles1800-plusmilesTo AK/HI 1MetroTo AKRuralFrom AK/HI 1151–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.$ 0.810.780.710.70$ 1.391.311.281.22$ 1.751.641.581.55$ 1.951.911.881.69$ 2.902.812.732.48$ 3.873.753.703.19$ 4.554.284.143.72$ 5.165.114.864.75$ 5.545.485.445.43$ 2.212.192.172.15Minimum Charge79.00130.00164.00204.00232.00276.00298.00586.00628.00276.00FedEx 3Day ® FreightPer-pound rates (multiply by total shipment weight).ZONES2345678Weight0–150miles151–300miles301–600miles601–1000miles1001–1400miles1401–1800miles1800-plusmiles151–499 lbs.500–999 lbs.1,000–1,999 lbs.2,000+ lbs.$ 0.790.720.690.65$ 1.381.281.221.18$ 1.651.621.501.49$ 1.831.761.681.60$ 2.632.452.392.31$ 3.223.082.922.86$ 3.713.613.543.50Minimum Charge74.0074.0088.0094.00107.00122.00137.00any fraction of a pound is rounded up to the next-higher pound. Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitmentsor service areas for FedEx Express ® Freight U.S. services, go to fedex.com/usfreight and select “Delivery commitments” or call 1.800.332.0807.1In Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details.52 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates to Puerto Rico: U.S. ExPORt 1Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call1.800.GoFedEx 1.800.463.3339 and say “international services.” In Puerto Rico, call toll-free 1.877.838.7834 for FedEx Express shipping rates.F I N D Y O U R R A T EFedEx ®Envelopeup to 8 oz.FedEx ® Pak*1 lb.2 lbs.345678910111213141516171819202122232425262728293031323334353637383940414243444546474849Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®FedExInternationalEconomy ®$ 28.85* *** ** *$ 44.7549.1054.7059.7564.7069.2573.9078.3583.5088.2593.3097.85102.70107.35110.60115.00117.50120.50124.50126.90129.90132.70136.40138.90143.30145.40148.50151.30153.65156.55159.25162.25165.95169.45172.75176.00179.80183.30186.80190.65194.25198.20202.20206.65209.95213.60217.00221.00224.95$ 24.4027.3031.1533.1536.0538.2541.3543.4046.5050.4553.3555.3557.2059.5562.2564.9567.9571.9574.3577.0080.4583.6086.7089.7092.9095.4098.50101.60104.30107.50110.05113.50116.60119.70122.95125.80129.15132.05135.15137.80140.90144.15146.80149.65151.90155.50158.50161.20164.30Weight50 lbs.51525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 225.20233.50238.15242.20246.75250.55254.50258.75263.30267.95271.00277.10281.45286.10290.65294.40299.85305.10310.00315.25319.60325.35329.70329.95330.20338.10348.10352.75357.30361.95366.60371.15375.40375.65380.05389.30393.95394.15403.15407.70412.25416.90421.55426.00430.35430.60430.85444.20448.85449.10455.00FedExInternationalEconomy ®$ 166.80169.80172.70174.85177.60180.05183.50186.70189.45192.70195.05198.25201.70205.60208.20212.05215.65218.85221.55225.50227.90231.00234.25237.00240.70243.70246.35249.50251.50255.65258.75260.40265.00268.00270.75273.75276.95279.50282.60286.25289.15292.50295.35298.25300.10304.05307.35310.35311.95312.20316.00Weight101 lbs.102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 459.55464.10468.65473.20477.75482.30486.85491.40495.95500.50505.05509.60514.15518.70523.25527.80532.35536.90541.45546.00550.55555.10559.65564.20568.75573.30577.85582.40586.95591.50596.05600.60605.15609.70614.25618.80623.35627.90632.45637.00641.55646.10650.65655.20659.75664.30668.85673.40677.95682.50FedExInternationalEconomy ®$ 319.16322.32325.48328.64331.80334.96338.12341.28344.44347.60350.76353.92357.08360.24363.40366.56369.72372.88376.04379.20382.36385.52388.68391.84395.00398.16401.32404.48407.64410.80413.96417.12420.28423.44426.60429.76432.92436.08439.24442.40445.56448.72451.88455.04458.20461.36464.52467.68470.84474.001 For FedEx Express Multiweight per-poundrates, see p. 69 and for express freight ratessee p. 91.* Based on the package weight, thecorresponding rate applies. Any fractionof a pound is rounded up to the next-higherpound.**One-pound rate applies.fedex.com 1.800.GoFedEx 1.800.463.3339 53

fedex international PRIORIty and fedEx International EconomyRates to Canada (Zone A): U.S. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 33.2553.7557.00103.11157.56$ 57.0163.9673.0079.3582.6685.0787.7992.0195.3498.96102.41102.86111.62116.75121.27125.80129.41133.96137.57142.69147.23151.15155.06156.81157.31167.14174.07180.10183.43187.06189.76193.69197.60201.53204.85207.57211.78214.51218.42222.34226.27229.88232.91236.23239.85242.56246.18FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 54.4658.8364.3669.0273.1175.7278.6981.5284.0286.5289.8093.0896.3899.67102.96105.79108.64111.48114.32117.16119.98122.82125.31127.79130.32132.80135.30137.79140.27142.76145.92149.08152.23155.38158.55161.70164.83168.00171.16174.33177.49180.68183.85187.04190.23193.42196.60Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 249.49252.22255.84257.42261.87263.76265.93268.70271.47274.24277.01278.63285.70287.15291.12293.85296.57300.13300.49304.88306.21310.91312.56314.21315.87319.74324.32326.59328.85330.35331.86332.15335.78338.05339.18340.31346.35348.62350.87352.24353.58355.42356.42356.70357.77358.10359.09359.45362.13362.45366.42366.82370.00$ 199.23201.56204.18207.90209.42212.90215.38217.87220.36222.85225.34227.88230.39232.99235.60238.20240.82243.41246.00248.62251.22253.84256.42259.03261.28264.23265.36266.97268.57273.22275.34277.46277.74278.08279.02279.30279.59279.98280.25281.23282.47282.78283.09283.38284.59285.83287.05287.34287.62288.90289.17289.44290.00For shipments to markets inCanada such as:• calgary• hull• kitchener• Montreal• niagara• Oshawa• Ottawa• toronto• Vancouver• windsor• winnipegAny fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.54 fedex.com 1.800.GoFedEx 1.800.463.3339

fedex international PRIORIty and fedEx International EconomyRates to Canada (Zone B): u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 34.5055.0059.50117.96179.90$ 62.1468.1775.7284.7790.5194.4399.25105.59109.81114.94117.13117.71129.13134.55139.07143.61147.82153.86158.69164.12168.64173.17176.78179.00179.65192.48200.92203.61206.11209.68213.27216.81221.11224.68228.27231.82236.11239.33242.54245.76249.00252.92258.26262.20265.41271.13273.99FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 56.9063.9070.5476.9382.5584.6387.8990.8495.8899.12104.76107.72113.33116.89120.73123.59126.08129.26132.43135.60138.79141.62144.44147.26150.93155.07159.50160.69164.23167.50171.05174.59178.15181.41184.36187.63191.17194.72198.28200.93204.20207.16210.99213.95216.91219.59222.83Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 279.06281.77285.10287.22290.53292.53295.04297.86300.68303.50306.32308.86313.15314.52318.88320.51323.71326.15328.85332.16334.57338.14339.70341.05342.42348.80350.87354.11356.29357.66359.02360.52362.03364.60367.16375.26376.08376.49384.65387.19387.56390.73393.60395.03395.37400.21400.70402.13402.48403.55403.90405.90407.00$ 225.80228.46231.43234.53237.64240.28242.65245.38248.11250.84253.57258.64260.86263.08265.61268.12271.72273.73276.11278.47281.14283.80286.31288.83291.51294.16296.53298.90300.58301.67301.93302.20302.46302.73303.00303.26303.53303.80304.06304.33304.59304.86305.13305.39305.66305.93306.19306.46306.72306.99307.26307.52308.00For shipments to remote areasof Canada such as:• New Brunswick• Newfoundland• Northwest Territories• Nova Scotia• Prince Edward Island• Saskatchewan• YukonAny fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 55

International Package Rates to Mexico (Zone C): u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 35.7555.7557.50144.10196.17$ 59.2167.0079.0586.2695.87104.89113.91123.53129.24135.25142.77143.85153.28158.70164.10170.72177.02182.13185.63188.84191.45191.75194.94195.27195.92208.89217.30222.41225.72228.42230.83232.04234.73236.24238.64240.15243.15245.85248.86253.67256.67260.58263.58267.50270.51274.11278.62FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 57.7064.5574.7175.7388.5896.57104.29114.74115.79116.22124.71130.13133.45133.79138.17142.57146.96151.34163.32167.96170.50170.78171.31181.81187.58188.17188.45193.77194.31201.28203.46204.69205.95210.53210.99212.27216.19216.59218.84219.11219.87220.61222.20223.78225.75229.66232.61Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 282.23286.43289.44292.54295.76298.76301.77304.77307.77310.77313.77316.93320.09322.94325.81328.81331.82334.96338.12341.13344.13346.69349.24352.12354.96357.52360.07362.94367.57368.04370.29373.29376.30378.56380.81382.76384.72387.28389.82390.91391.93394.19396.43399.44402.46404.25406.06407.85409.66411.76413.87417.18418.00$ 235.32238.54238.87240.47242.30244.13244.44246.98249.52252.06254.60254.88255.15258.21263.51264.05264.32267.67268.01269.79272.88273.19274.73276.26276.57278.26279.09280.33282.19282.47284.16285.83287.52289.20290.89293.95294.26298.61299.05299.31301.00302.68304.37308.87309.33309.96322.43323.68325.91326.18326.45327.53349.00For shipments to:• MexicoAny fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.56 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates to Zone D: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 91.25108.25111.00N/AN/A$ 115.26127.08141.38155.06167.49174.65182.11188.94197.97206.39208.92209.83225.96234.04240.56247.41254.87261.95268.82276.06284.10288.55289.01289.27290.54315.80321.10327.94333.21339.36339.99340.94359.90361.80374.57380.48386.70391.98399.44405.04411.25415.92423.39428.36434.26440.49447.33FedExInternationalPriority ®$ 46.2563.2566.00165.08245.79$ 70.2682.0896.38110.06122.49129.65137.11143.94152.97161.39163.92164.83180.96189.04195.56202.41209.87216.95223.82231.06239.10243.55244.01244.27245.54270.80276.10282.94288.21294.36294.99295.94314.90316.80329.57335.48341.70346.98354.44360.04366.25370.92378.39383.36389.26395.49402.33FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 63.9977.6390.06101.90113.42124.04131.92138.29141.78142.57158.31162.42171.65174.12176.57191.67194.55194.84195.47195.76196.82217.59219.67228.75229.66244.63246.14260.39261.82262.09263.07282.36284.29284.55287.31287.59287.88288.40288.66288.93289.19289.47292.13292.41294.00325.62328.79Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 453.24459.14459.73471.37476.55478.93485.81492.69499.57506.45513.33519.15528.79532.58542.78545.30555.83558.02568.89570.76582.31583.47595.03596.19606.82607.89619.44620.60632.17633.33639.53642.79646.05658.78666.28667.03677.34678.38687.08687.96699.55700.72704.15710.35713.16720.33727.15732.71738.65746.11752.03758.16759.00$ 408.24414.14414.73426.37431.55433.93440.81447.69454.57461.45468.33474.15483.79487.58497.78500.30510.83513.02523.89525.76537.31538.47550.03551.19561.82562.89574.44575.60587.17588.33594.53597.79601.05613.78621.28622.03632.34633.38642.08642.96654.55655.72659.15665.35668.16675.33682.15687.71693.65701.11707.03713.16714.00FedExInternationalEconomy ®$ 329.11329.37329.63329.91330.18330.45330.77337.07343.37349.67355.97356.62357.00364.43381.82383.56383.85384.13384.41384.70384.97385.27385.54385.83386.12386.41386.69386.97387.25387.52389.75390.01390.28395.01396.77398.53400.28402.04403.79405.55405.82409.06410.82412.58414.33416.09419.27419.60421.34427.98429.75451.50454.00For FedEx InternationalFirst ® shipments to:• Belgium• england (U.K.)• France• netherlands (Holland)For FedEx InternationalPriority and FedEx InternationalEconomy shipments to:• Belgium• channel Islands (U.K.)• england (U.K.)• France• Ireland, Northern (U.K.)• Ireland, Republic of• luxembourg• Monaco• netherlands (Holland)• Scotland (U.K.)• wales (U.K.)Any fraction of a pound is rounded up to thenext-higher pound. Ancillary clearance servicefees may apply for various clearance services,depending on commodity and country; seep. 104 for details.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 57

International package Rates to Zone E: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 91.25108.25111.00N/AN/A$ 115.26127.08141.38155.06167.49174.65182.11188.94197.97206.98213.51214.75225.96234.04240.56247.41254.87261.95268.82276.06284.10289.69296.22302.69303.35315.80321.10327.94333.21340.37346.28355.60361.51368.36374.57380.48386.70391.98399.44405.04411.25415.92423.39428.36434.26440.49447.33FedExInternationalPriority ®$ 46.2563.2566.00170.00258.60$ 70.2682.0896.38110.06122.49129.65137.11143.94152.97161.98168.51169.75180.96189.04195.56202.41209.87216.95223.82231.06239.10244.69251.22257.69258.35270.80276.10282.94288.21295.37301.28310.60316.51323.36329.57335.48341.70346.98354.44360.04366.25370.92378.39383.36389.26395.49402.33FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 63.9977.6390.06101.90113.42124.04131.92138.29145.27145.97158.31162.42171.65172.58176.61191.67197.44202.26208.96209.79210.09215.87230.27231.71232.60250.21254.87255.34255.60255.87256.89277.08279.10279.37279.64282.71285.57285.86286.12289.10301.86303.14303.41306.21334.54337.38337.67Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 453.23459.44465.36471.37476.55478.93485.81492.69499.57506.45513.33519.15528.79532.58542.78545.30555.83558.02568.89570.76582.31583.47595.03596.19606.82607.89619.44620.60632.17633.33644.90646.06657.60658.78666.28667.03677.34678.38687.12688.00699.55700.72704.15710.35713.16720.33727.15732.71738.65746.11752.03758.16759.00$ 408.23414.44420.36426.37431.55433.93440.81447.69454.57461.45468.33474.15483.79487.58497.78500.30510.83513.02523.89525.76537.31538.47550.03551.19561.82562.89574.44575.60587.17588.33599.90601.06612.60613.78621.28622.03632.34633.38642.12643.00654.55655.72659.15665.35668.16675.33682.15687.71693.65701.11707.03713.16714.00FedExInternationalEconomy ®$ 337.93338.20338.46338.73339.77360.43362.51365.40368.29371.18374.07374.95392.40394.15394.54401.43402.12402.40402.69402.97403.26403.54403.82404.11404.39404.68407.88408.21408.48408.74409.01409.27409.54409.80410.07410.33414.33414.73416.68416.95417.21418.73419.60420.48421.95422.23423.10423.98424.86425.74426.18427.51454.00For FedEx InternationalFirst shipments to:• germany• ItalyFor FedEx InternationalPriority and FedExInternational Economyshipments to:• germany• Italy• San Marino• Vatican CityAny fraction of a pound is rounded up to the next-higherpound. Ancillary clearance service fees may apply forvarious clearance services, depending on commodityand country; see p. 104 for details.58 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates to Zone F: u.s. exportUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 89.25103.75107.75N/AN/A$ 111.49121.86138.82152.13164.24171.02178.69187.56193.69198.40207.12211.65218.57225.47232.01238.89245.45251.66258.22265.10273.61282.98289.33292.36293.12308.32313.77320.31325.58332.27337.91345.67351.58357.80364.36370.26376.47382.26388.59393.83399.73405.31411.20416.76422.67426.60432.83FedExInternationalPriority ®$ 44.2558.7562.75166.90248.37$ 66.4976.8693.82107.13119.24126.02133.69142.56148.69153.40162.12166.65173.57180.47187.01193.89200.45206.66213.22220.10228.61237.98244.33247.36248.12263.32268.77275.31280.58287.27292.91300.67306.58312.80319.36325.26331.47337.26343.59348.83354.73360.31366.20371.76377.67381.60387.83FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 60.6673.2785.2596.96107.02116.58125.96130.32133.32134.92148.87150.27158.74159.59169.86170.89180.41181.37191.17197.89202.45210.93211.78218.88219.59225.16238.61240.02240.27245.27250.18255.09260.01268.68273.68274.75278.95287.98288.89292.13299.70300.46304.34308.83319.74320.85324.53Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 438.71444.93450.60451.17457.71458.37464.92471.46478.00484.54491.08496.69508.31509.48520.47521.57532.60533.71544.72545.83556.84557.95568.95570.06572.73581.21592.22593.33604.33605.44616.46617.57628.58629.69629.98630.26631.14648.37656.70657.54668.54669.64677.98678.82687.45688.32698.98700.06711.72712.89723.60724.68734.00$ 393.71399.93405.60406.17412.71413.37419.92426.46433.00439.54446.08451.69463.31464.48475.47476.57487.60488.71499.72500.83511.84512.95523.95525.06527.73536.21547.22548.33559.33560.44571.46572.57583.58584.69584.98585.26586.14603.37611.70612.54623.54624.64632.98633.82642.45643.32653.98655.06666.72667.89678.60679.68689.00FedExInternationalEconomy ®$ 326.35327.47329.08333.87342.69343.58343.83348.05352.27356.49360.71370.98373.46377.79386.53388.20389.05389.32391.10392.85397.52397.99402.67403.14412.04412.93413.18413.43418.09418.57427.46428.35428.60428.85431.41436.09436.56439.15441.71444.28453.17454.06454.31454.56457.13461.80462.27464.85471.35472.00472.56483.65509.00For FedEx InternationalFirst shipments to:• singaporeFor FedEx InternationalPriority and FedExInternational Economyshipments to:• Hong Kong• Macau• singapore• taiwanAny fraction of a pound is rounded up to thenext-higher pound. Ancillary clearance servicefees may apply for various clearance services,depending on commodity and country;see p. 104 for details.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 59

International package Rates to Zone G: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 44.2558.7562.75154.22239.99$ 68.7280.2794.26107.63119.80126.65134.09143.22149.38152.56153.17153.97169.97174.67187.88194.80201.38207.63214.21217.04225.42234.78238.78239.18239.74250.81270.03276.70281.88287.30294.00294.67308.01314.25314.91326.77333.02338.94345.19345.82350.75361.99367.90373.49379.43383.37389.63FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 62.0674.9686.4998.36109.50119.28126.62127.68138.87140.00150.57151.63165.33170.99171.56173.14173.91189.11196.99197.79198.04199.14219.07221.07221.35222.74225.45225.73229.56229.95234.55249.74251.26251.51252.57273.70275.82280.59284.46285.45305.11307.08307.33309.70312.04314.37316.71Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 395.55401.79407.49408.06414.63415.29421.87428.44435.01441.58448.15453.79465.46466.64477.68478.79489.87490.98502.01503.12514.22515.34526.40527.51528.66528.93529.98550.88561.94563.05574.12575.23586.26587.37587.65587.94588.22591.51591.85592.39603.04604.11612.67634.84637.06637.34637.63637.91639.58645.60679.45682.84692.00$ 316.96317.21317.76328.60329.69336.05338.91343.22347.53351.84356.15359.02364.96365.81382.81384.51384.76389.69391.38393.09394.78397.84398.16399.85402.94403.25404.94406.64408.34410.04411.73413.42415.12415.37419.76420.20421.91422.16425.29425.61428.69430.39432.07432.32435.47438.54438.86440.55442.26445.33445.64447.34469.00For shipments to:• Japan• korea, SouthAny fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.60 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates to Zone H: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedEx FedExInternational InternationalFirst ® Priority ®$ 97.75119.75120.00$ 52.7574.7575.00N/AN/A$ 129.25145.43158.17170.66180.25189.88198.59208.84220.98229.37239.63247.13255.48264.50271.35281.61288.86295.37302.57310.48318.70329.33333.11335.93336.81354.38360.56367.76375.31382.17389.01396.57404.12411.32418.52425.04432.24439.10446.30452.82460.03467.57475.12482.67489.17496.37503.59202.38292.06$ 84.25100.43113.17125.66135.25144.88153.59163.84175.98184.37194.63202.13210.48219.50226.35236.61243.86250.37257.57265.48273.70284.33288.11290.93291.81309.38315.56322.76330.31337.17344.01351.57359.12366.32373.52380.04387.24394.10401.30407.82415.03422.57430.12437.67444.17451.37458.59FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 74.9486.4799.07111.71125.94135.13144.80157.65166.42174.79183.42191.00199.26207.57214.50225.24232.85240.45247.45252.61259.00265.39272.38279.12285.81291.91297.70303.49309.59315.37321.17326.95333.04338.53344.63350.72357.49363.72369.20374.67380.59384.24388.52394.30400.39406.49411.98Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 510.46517.66523.80524.51538.53539.94548.15555.70563.25570.80578.35586.24600.90612.86626.86628.26630.88632.22645.92647.30661.33662.74675.83677.14691.18692.59705.67706.99721.02722.43736.23737.61750.91765.29766.73766.98768.14791.28793.60794.11804.09817.75819.12820.53834.25835.63848.72850.03860.00861.01872.67891.78895.00$ 465.46472.66478.80479.51493.53494.94503.15510.70518.25525.80533.35541.24555.90567.86581.86583.26585.88587.22600.92602.30616.33617.74630.83632.14646.18647.59660.67661.99676.02677.43691.23692.61705.91720.29721.73721.98723.14746.28748.60749.11759.09772.75774.12775.53789.25790.63803.72805.03815.00816.01827.67846.78850.00FedExInternationalEconomy ®$ 417.15422.64428.73433.30437.87441.07444.27446.93449.59452.25454.91457.75460.96464.94465.35469.98470.45472.47474.85477.22479.96483.95484.36486.19488.37492.34492.75495.69497.47498.06498.48498.89499.30499.71500.13500.52500.94501.35501.78502.17502.70502.95503.22503.48503.75504.02504.28504.55504.81505.08505.35505.61506.00For FedEx InternationalFirst shipments to:• Spain• SwitzerlandFor FedEx InternationalPriority and FedExInternational Economyshipments to:• andorra• austria• azores (Portugal)• denmark• Faroe Islands• Finland• greece• greenland• Iceland• liechtenstein• Madeira (Portugal)• Malta• norway• Portugal• Spain• Sweden• SwitzerlandAny fraction of a pound is rounded up to thenext-higher pound. Ancillary clearance servicefees may apply for various clearance services,depending on commodity and country; seep. 104 for details.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 61

International package Rates to Zone I: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 45.5058.7565.50159.03237.69$ 68.8779.4793.92106.02119.59129.86139.05147.25148.07148.34153.68158.78167.77174.39194.50206.91208.32209.08224.27232.61235.25235.52235.78236.05237.44265.19267.97268.25268.60275.54282.58295.01301.37312.46313.80340.39359.37361.27368.68369.43376.54378.12378.48385.66386.75408.37410.54FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 62.3176.7685.3095.57101.15113.03120.98123.91131.36137.78143.63149.21154.20158.66164.50171.80177.68184.81191.02197.21203.43209.61215.78221.99228.19234.38240.56245.05251.23256.28261.34265.96270.94275.25280.23284.54288.85293.83299.06304.29308.33311.42315.72319.70323.67328.32340.35Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 410.80411.06413.35459.03463.61464.07468.96478.58488.20497.82507.44508.41508.69510.16539.31542.23542.53542.79544.57580.16583.73584.09584.35586.15608.73610.99611.25612.36634.31636.51636.78637.04637.87654.26655.91656.20656.46656.73656.99658.53689.14692.21692.52694.40731.91738.33738.98739.24739.50739.77741.48775.60780.00$ 341.56341.83344.90348.72352.53356.19360.15364.13368.11372.09376.07379.54383.05387.19391.33398.29403.85404.41408.27412.40416.54420.69424.83432.83433.63437.25441.38445.52449.67453.81457.94460.27462.59464.91467.24469.57471.89474.22478.44478.87484.52488.79489.22489.49491.76495.99496.42502.51503.12503.39505.71508.04531.00For shipments to:• anguilla• antigua• aruba• Bahamas• Barbados• Barbuda• Bermuda• Bonaire• British Virgin Islands• cayman Islands• curaçao• dominica• dominican Republic• grenada• guadeloupe• haiti• Jamaica• Martinique• Montserrat• netherlands Antilles• Saba• St. Barthelemy• St. Croix (U.S. Virgin Islands)• St. Eustatius• St. John (U.S. Virgin Islands)• St. Kitts and Nevis• St. Lucia• St. Maarten/St. Martin• St. Thomas (U.S. Virgin Islands)• St. Vincent• trinidad and Tobago• turks and Caicos Islands• U.S. Virgin IslandsAny fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.62 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates to Zone J: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 53.0070.0075.00195.96319.82$ 73.0188.32102.44114.67126.24138.15150.37161.95174.17186.07192.53195.71216.81228.39239.62249.22258.46267.07275.99284.91293.85302.77317.27318.72319.57336.47344.73353.67362.60371.51380.44389.67398.61407.22416.14432.35433.98451.20459.30460.11469.00477.94486.87495.80504.71520.94522.57FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 69.8384.8696.58107.37118.66129.30142.25153.47163.92167.66175.83185.75209.81215.29224.45236.80244.72246.66260.41265.00278.40285.75293.75296.13302.68315.75318.06330.77332.81340.01352.22353.45359.67366.55376.38387.38388.49397.66412.56414.06424.56425.61439.46445.48451.14451.71455.32Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 531.50540.08548.32549.35569.79571.84579.01589.99600.97611.95622.93630.99652.61667.14670.71672.31703.57708.59709.10713.66729.86731.48755.83763.13770.24781.31784.98785.35791.42802.54808.70820.38825.30854.07857.84871.18872.52872.78873.55888.83890.36890.63890.88893.96895.26921.12923.71924.52940.58942.19942.57950.06975.00$ 461.22471.32472.33477.80487.71488.71493.34499.73506.12512.51518.90519.54519.96528.23529.06536.85538.51543.44556.52558.96559.21559.46559.90568.65569.53569.78571.35571.60571.85572.53574.91575.16575.41575.66575.91576.61577.27577.56579.57579.82580.07580.32580.57580.82582.69583.37583.64584.10593.19594.10594.35596.75597.00For shipments to:• australia• Bahrain• Brunei• cyprus• east Timor• egypt• Indonesia• Israel• Jordan• kuwait• lebanon• Malaysia• new Zealand• Oman• Palestine Autonomous• Philippines• Qatar• Syria 1• Thailand• turkey• united Arab Emirates• Vietnam• yemen Arab Republic1 Service suspended as of publication date.any fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.fedex.com 1.800.GoFedEx 1.800.463.3339 63F I N D Y O U R R A T E

International package Rates to Zone K: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 68.2583.5098.25308.67511.85$ 88.49110.85132.89155.53177.00199.06221.11241.68261.39281.38300.56308.42336.21339.58375.19392.24408.11422.52436.92451.64467.81483.38497.21510.24511.60538.67552.78566.89578.66591.00602.47614.53626.88638.34659.72661.86682.71684.80697.15708.62720.09731.55742.43743.58766.53775.96788.02FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 81.53104.44127.08148.95170.54192.43213.40230.80232.54265.86282.65298.83315.62330.61352.50367.45382.12397.38412.66427.94438.02451.45466.12477.42490.25502.78515.92527.83539.44550.73560.82571.50582.19592.58603.26613.65624.03640.35644.82654.90665.29674.93675.96696.45706.83724.22727.90Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 799.48820.06822.12843.26845.65866.99869.14880.47891.80903.13914.46926.51938.56977.33989.421001.521002.731003.021008.541038.971042.021043.081064.201066.321078.221108.591111.631112.171122.921132.121133.041134.491163.461166.361197.871201.031201.351201.601202.421203.321203.571204.591224.941233.181242.331243.251243.501243.981251.121263.931265.221267.651316.00$ 738.29747.14748.03749.25773.44777.71784.13790.54796.95803.36809.77810.42816.35816.95817.24817.52817.79818.06818.32818.59818.86819.13819.39819.68819.93820.20820.46820.75821.00821.26821.53821.80822.08822.33822.62822.87823.13823.40823.69823.94824.20824.51824.76825.01825.29825.54825.81826.07826.34826.61826.88827.75828.00For shipments to:• Belize• cambodia• cook Islands• costa Rica• el Salvador• Fiji• guam• guatemala• honduras• laos• new Caledonia• nicaragua• Panama• Papua New Guinea• Saipan• VanuatuAny fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.64 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates to Zone L: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 67.5080.50107.00313.10516.98$ 91.86115.07137.96161.46183.74206.65229.54250.89271.36292.11310.88312.85352.25370.26389.50407.20423.68438.63453.58468.87485.64501.84513.44514.60516.73559.21573.86588.51600.73613.54625.44637.96650.78662.68674.60687.11698.70710.91723.74735.64747.55759.45771.66783.57795.77805.54818.06FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 82.58105.79128.72150.87172.74194.91216.15234.38251.67253.40286.28302.68319.68334.86350.35364.03365.51394.97410.15425.33435.35448.71463.29473.56474.81499.72512.78524.62536.16547.38557.41568.03578.65588.98590.02608.37610.21630.57640.89650.91661.24671.56681.89692.21702.53713.15723.47Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 829.97841.57853.47875.42877.89900.08902.30914.05925.80937.55949.30961.84974.35986.56998.771010.981023.191035.101047.001059.051071.111082.871094.621106.981119.341131.391143.461154.601165.751186.551188.631200.091211.531219.781228.011237.721238.711244.191249.691255.031260.371266.021271.661280.191282.641290.171290.931291.421298.831299.581313.491314.891329.00$ 733.80744.12754.14764.47769.78775.09779.78780.26780.74781.22781.70791.26810.09811.98812.29812.55812.82813.08813.35813.61813.88814.15814.41814.68814.94815.21815.47815.74816.00816.27816.54816.80817.07817.33817.60817.86818.13818.40818.66818.93819.19819.46819.72819.99820.25820.52820.79821.05821.32821.58821.85822.11823.00For shipments to:• argentina• Bolivia• Brazil• chile• colombia• ecuador• French Guiana• guyana• Paraguay• Peru• Suriname• uruguay• VenezuelaAny fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.fedex.com 1.800.GoFedEx 1.800.463.3339 65F I N D Y O U R R A T E

International package Rates to Zone M: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 101.50119.50143.25312.43565.04$ 125.78144.63178.07201.39224.73240.59261.07280.40296.90298.55309.53312.18364.92391.19411.68431.58450.33472.83491.87510.29534.33553.74561.62562.41564.79612.16629.18646.78662.36679.67695.83713.43729.00745.16760.74776.90791.89806.61821.61834.60847.87861.71874.98887.39900.37913.64927.49FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 79.76101.75124.03146.31167.73189.13209.96212.94244.55261.56277.99293.82310.24325.20340.15354.52368.59383.84397.92412.57422.85435.17449.24460.97473.27485.60497.91509.35520.19531.92540.73551.58562.14570.35580.61590.57599.38609.63619.60630.16639.54648.93659.78670.93679.14692.04702.60Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 940.48952.87965.84968.66992.78995.201008.141021.401034.661047.921061.181074.481098.561101.011124.521127.221150.201153.451177.031179.971202.711206.511229.531233.041255.791259.261280.201282.301308.301312.021334.541337.861339.131364.441386.451389.601390.921417.181428.671440.131466.671470.231492.641496.471519.751552.871556.191579.601603.081606.961628.981633.711653.00$ 712.56717.84730.74737.77744.82749.86750.37758.00765.63773.26780.89791.51792.59798.48801.57807.71809.25811.68814.30816.95822.18822.71823.36836.30840.41844.52846.28848.91851.56854.19854.47859.26859.74864.74867.38870.01870.30875.31877.95880.57883.04883.29883.55884.11895.30896.42899.05899.33904.12904.61909.41909.89914.00For shipments to:• afghanistan• albania• algeria• american Samoa• angola• armenia• azerbaijan• Belarus• Benin• Bosnia-Herzegovina• Botswana• Bulgaria• Burkina Faso• Burundi• cameroon• Cape Verde• central AfricanRepublic 1,2• Chad• congo• croatia• czech Republic• democratic Republicof Congo• djibouti• equatorial Guinea 1• Eritrea• estonia• ethiopia• French Polynesia• gabon• gambia• georgia• ghana• gibraltar• guinea• guinea-Bissau 1,2• Hungary• Iraq• Ivory Coast• kazakhstan• kenya• kyrgyzstan• latvia• lesotho• liberia• libya• lithuania• Macedonia• Madagascar• Malawi• Mali• Marshall Islands• Mauritania• Mauritius• Micronesia• Moldova• Mongolia• Montenegro• Morocco• Mozambique• namibia• niger• nigeria• Palau• Poland• Reunion Island• Romania• Russia• Rwanda• Samoa• Saudi Arabia• Senegal• Serbia• Seychelles• Sierra Leone 1,2• Slovak Republic• Slovenia• South Africa• Swaziland• tanzania• togo• tonga• tunisia• turkmenistan 1• Uganda• ukraine• uzbekistan• wallis and Futuna• Zambia• Zimbabwe1Service suspended as of publication date.2FedEx International Economy service is not available.any fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.66 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates to Zone N: u.s. exportUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 97.25114.25119.75N/AN/A$ 122.30134.31146.57155.05166.15177.59190.00201.15212.93224.42233.66237.95253.08264.17274.94285.28294.19304.62313.35321.72329.71334.48340.62346.70352.63371.01379.02387.68396.33397.20412.63414.18414.92429.71431.19456.84465.49474.15482.16482.97484.17508.10510.50525.40529.72534.04547.44FedExInternationalPriority ®$ 52.2569.2574.75193.20307.88$ 77.3089.31101.57110.05121.15132.59145.00156.15167.93179.42188.66192.95208.08219.17229.94240.28249.19259.62268.35276.72284.71289.48295.62301.70307.63326.01334.02342.68351.33352.20367.63369.18369.92384.71386.19411.84420.49429.15437.16437.97439.17463.10465.50480.40484.72489.04502.44FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 74.1184.3395.84106.38117.56128.10143.55149.86153.56171.22180.90184.14202.40209.92217.46225.98233.94234.78251.56264.06265.32276.52284.26296.01297.19297.80304.29305.42327.84331.52331.90332.41342.52343.54344.71368.09381.62390.26395.88397.17402.74403.31404.64431.08440.91441.90442.46Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 548.78549.03554.03577.29579.62579.87582.82598.87614.92630.97647.02648.63667.08672.43675.09678.07699.54701.70701.95702.21707.25715.54725.89731.09736.30743.37764.37766.48800.61804.40816.12825.17831.99842.15850.32851.14861.09862.09863.02880.82882.60882.85883.94905.73908.00910.24910.58917.32918.00918.25918.50918.75919.00$ 503.78504.03509.03532.29534.62534.87537.82553.87569.92585.97602.02603.63622.08627.43630.09633.07654.54656.70656.95657.21662.25670.54680.89686.09691.30698.37719.37721.48755.61759.40771.12780.17786.99797.15805.32806.14816.09817.09818.02835.82837.60837.85838.94860.73863.00865.24865.58872.32873.00873.25873.50873.75874.00FedExInternationalEconomy ®$ 442.71443.01443.26445.54447.82450.09456.62457.28457.94458.60459.26459.55459.82460.10461.39461.64461.89462.14462.39462.64462.89463.14463.39463.64463.89464.14464.39464.64464.89465.14465.39465.64465.89466.14466.39466.64466.89467.14467.39467.64467.89468.14468.39468.64468.89469.14469.39469.75470.00470.25470.85482.80484.00For shipments to:• chinaAny fraction of a pound is rounded upto the next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity and country;see p. 104 for details.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 67

International package Rates to Zone O: u.s. exPORtUse these rates when shipping outbound from the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 54.0073.2584.00213.50341.86$ 77.8989.19101.10113.56128.67140.81153.26165.75177.53189.50201.74213.25225.32236.50248.63257.78266.97277.26286.36295.45304.56314.32323.43332.51341.61344.69353.60362.86371.79381.38390.29399.23408.14417.40426.33434.87443.28457.74459.19466.70479.91503.53505.90506.36515.36530.90532.46FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 74.2686.4198.19109.00120.46132.53146.56157.44169.24179.33187.81198.41208.98217.81227.40240.54249.99259.47268.81277.27286.33293.87301.12308.66315.89323.13330.68338.21345.46346.77347.76367.47375.03382.57389.82396.56402.79408.59414.95420.62426.98432.67439.03444.70451.06456.75463.12Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 556.35558.74559.19568.10593.50596.04596.73610.34623.95637.56651.17652.54652.89659.32695.06703.49712.21713.17713.42713.87722.87732.70741.49779.98787.95799.19800.32800.62806.54807.39824.20825.89832.79843.98845.86883.46896.34897.63914.19915.85916.10916.35916.60918.12948.44951.48951.79953.38969.26985.52987.15987.961004.00$ 468.77475.13480.63488.99489.83498.16499.01503.43507.85512.27516.69525.09525.93534.29535.14543.69544.55545.32560.59562.12562.37567.37571.44578.38583.51592.57593.48598.30606.80607.65612.45617.23619.08620.54623.47626.80627.16628.80629.09634.02639.21640.74643.47643.75646.51646.79647.08647.33647.73655.70656.50656.75657.00For shipments to:• Bangladesh• Bhutan• India• Maldives, Republic of• nepal• Pakistan• Sri LankaAny fraction of a pound is rounded up to the next-higher pound.Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country;see p. 104 for details.68 fedex.com 1.800.GoFedEx 1.800.463.3339

fedex express multiweight rates: u.s. exportUse these rates when shipping outbound from the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more.Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment.FedEx Express Multiweight Rates: Puerto RicoFedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the totalshipment weighs 100 lbs. or more. A 15-lb. average minimum package weight for the shipment applies.Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx ExpressMultiweight shipment rate or the sum of the individual price per package.Multiply by total shipment weight.Weight100–999 lbs.1,000+ lbs.FedExInternationalPriority ®$ 4.554.18FedExInternationalEconomy ®$ 3.162.89F I N D Y O U R R A T EFedEx International First ®Multiply by total shipment weight.ZONESWeight100–999 lbs.1,000+ lbs.$D7.597.02$E7.597.02$F7.346.79$H8.958.27$N9.198.49FedEx International Priority ®Multiply by total shipment weight.ZONESWeight100–999 lbs.1,000+ lbs.$A3.703.40$B4.073.70$C4.183.80$D7.146.57$E7.146.57$F6.896.34$G6.926.37$H8.507.82$I7.807.10$J9.758.97$K13.1612.11$L13.2912.09$M16.5315.04$N8.748.04$O10.049.24FedEx International Economy ®Multiply by total shipment weight.ZONESWeight100–999 lbs.1,000+ lbs.$A2.902.67$B3.082.80$C3.493.18$D4.544.13$E4.544.18$F5.094.68$G4.694.31$H5.064.66$I5.314.83$J5.975.49$K8.287.62$L8.237.49$M9.148.32$N4.844.45$O6.576.04Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service feesmay apply for various clearance services, depending on commodity and country; see p. 104 for details.fedex.com 1.800.GoFedEx 1.800.463.3339 69

International package Rates FROM Zone A: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 85.50104.45104.50N/AN/A$ 111.71120.67129.38137.78146.23154.50162.57170.53178.55186.55194.14201.18207.71214.79221.84227.19233.19237.86243.73248.54253.88259.19263.62268.86272.47276.90281.36285.77290.21294.63299.28302.07305.80309.56313.29317.01321.36324.44328.21331.92335.33338.74342.19345.59349.02352.43355.87FedExInternationalPriority ®$ 40.5059.4559.50156.43227.72$ 66.7175.6784.3892.78101.23109.50117.57125.53133.55141.55149.14156.18162.71169.79176.84182.19188.19192.86198.73203.54208.88214.19218.62223.86227.47231.90236.36240.77245.21249.63254.28257.07260.80264.56268.29272.01276.36279.44283.21286.92290.33293.74297.19300.59304.02307.43310.87FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 52.5759.3466.2672.4278.9285.1691.4096.61102.05107.12110.65113.79116.58119.75122.89125.59128.73133.51135.07136.55139.24144.66147.17148.76149.68152.38155.05157.73160.40163.08166.14168.00170.45173.22175.68177.81181.00182.71185.19187.62190.30192.96195.97198.28200.94203.62206.66Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 359.28363.85367.27369.64374.32376.64380.15383.65387.15390.65394.15398.95401.16404.49407.81411.13414.43417.77421.09424.41427.70431.02434.36438.90440.99445.76447.63452.39455.75457.58462.40464.22467.53470.58473.67478.29479.79482.85485.90490.58493.64496.72499.79501.23505.94507.35512.08515.12518.23521.29523.50523.75524.00$ 314.28318.85322.27324.64329.32331.64335.15338.65342.15345.65349.15353.95356.16359.49362.81366.13369.43372.77376.09379.41382.70386.02389.36393.90395.99400.76402.63407.39410.75412.58417.40419.22422.53425.58428.67433.29434.79437.85440.90445.58448.64451.72454.79456.23460.94462.35467.08470.12473.23476.29478.50478.75479.00FedExInternationalEconomy ®$ 209.32212.36215.41218.74220.78224.49225.31227.88230.45233.02235.59240.76242.88246.54248.76251.87254.56257.22259.88262.53264.83270.03270.89273.27276.87278.55280.98284.67285.05289.05290.39294.29294.69296.36301.08302.44303.56308.31310.54311.34313.56315.79320.66321.74322.47326.20326.93330.95331.36333.62338.61339.75340.00For shipments from:• canadaAny fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.70 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates FROM Zone C: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 79.4586.2086.25N/AN/A$ 87.8893.0698.72103.12107.87111.91115.65119.35123.07126.78130.51134.21137.94141.66145.36148.69152.01155.34158.65161.97165.28168.60172.42176.20180.01183.82187.63191.43195.22199.03202.18205.34208.52211.68214.83217.99221.15224.30227.46230.62233.86237.06240.31243.54246.79250.01253.23FedExInternationalPriority ®$ 34.4541.2041.2589.46135.26$ 42.8848.0653.7258.1262.8766.9170.6574.3578.0781.7885.5189.2192.9496.66100.36103.69107.01110.34113.65116.97120.28123.60127.42131.20135.01138.82142.63146.43150.22154.03157.18160.34163.52166.68169.83172.99176.15179.30182.46185.62188.86192.06195.31198.54201.79205.01208.23FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 36.6041.0145.8549.6253.6757.1160.2963.4766.6669.8372.9976.1879.3782.5485.7188.5591.3994.2497.0799.90102.73105.57108.83112.08115.33118.61121.87125.12128.38131.63134.30137.02139.71142.41145.08147.78150.48153.17155.85158.55161.29164.04166.79169.46172.37175.11177.84Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 256.48259.70262.95266.57270.22273.86277.50281.15284.80288.45292.10295.72299.36303.36307.35311.35315.35319.34323.33327.33331.33335.32339.32343.30347.31351.31355.29359.30363.29367.29371.29375.28379.28382.42385.57388.69391.83394.98398.13401.27404.41407.55410.70413.84416.98420.12423.27426.43429.57432.71435.85436.75437.00$ 211.48214.70217.95221.57225.22228.86232.50236.15239.80243.45247.10250.72254.36258.36262.35266.35270.35274.34278.33282.33286.33290.32294.32298.30302.31306.31310.29314.30318.29322.29326.29330.28334.28337.42340.57343.69346.83349.98353.13356.27359.41362.55365.70368.84371.98375.12378.27381.43384.57387.71390.85391.75392.00FedExInternationalEconomy ®$ 180.61183.34186.08189.21192.31195.42198.55201.68204.81207.94211.07217.11220.48223.86227.04230.62234.01237.36237.70244.12247.49250.88254.25257.64260.78264.13267.75271.13271.47277.89281.26284.64287.34288.28290.14292.85295.54297.96300.64300.91306.03308.72311.42314.38316.79319.77322.19324.87327.87330.55330.82334.54338.00For shipments from:• Mexico Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 71

International package Rates FROM Zone D: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 106.90124.50124.60N/AN/A$ 145.33159.48170.64185.66197.65207.60216.72225.67234.64242.91251.90260.16268.49276.79284.23292.56300.02307.49314.97321.45329.92336.34343.62351.98359.21365.43373.91381.20387.25394.53401.78407.75412.39418.34425.10431.53437.59443.57449.53455.49461.32467.13472.94478.73484.58490.39494.57FedExInternationalPriority ®$ 61.9079.5079.60215.41314.46$ 100.33114.48125.64140.66152.65162.60171.72180.67189.64197.91206.90215.16223.49231.79239.23247.56255.02262.49269.97276.45284.92291.34298.62306.98314.21320.43328.91336.20342.25349.53356.78362.75367.39373.34380.10386.53392.59398.57404.53410.49416.32422.13427.94433.73439.58445.39449.57FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 87.1599.44108.93122.13132.34141.21149.16156.94164.43171.59179.73186.54194.13201.34207.42215.04221.12228.01234.51240.15247.52253.08259.39266.67272.44278.33285.69292.03296.73303.04309.91315.09319.12324.29330.17335.78341.04346.24351.43356.60361.15365.02370.21374.04379.28383.80390.74Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 502.01506.14513.63519.15525.23531.08535.12540.91546.70552.49558.28565.96569.86577.26580.79586.25593.73599.23602.68610.18615.68621.16626.65630.00637.64643.11648.61654.09659.56665.06670.54673.72679.22684.34691.83696.97702.12707.26709.96717.57720.24727.85730.49735.63743.29748.44753.59756.94762.24767.53772.82776.62777.00$ 457.01461.14468.63474.15480.23486.08490.12495.91501.70507.49513.28520.96524.86532.26535.79541.25548.73554.23557.68565.18570.68576.16581.65585.00592.64598.11603.61609.09614.56620.06625.54628.72634.22639.34646.83651.97657.12662.26664.96672.57675.24682.85685.49690.63698.29703.44708.59711.94717.24722.53727.82731.62732.00FedExInternationalEconomy ®$ 395.42399.11401.93409.46413.63415.52418.49423.02427.55432.08436.61442.73449.18451.51457.06462.91467.35468.62475.82480.25481.44485.72494.82497.30501.77502.80507.08511.36515.62525.04528.39534.17536.02540.04544.24544.73548.74557.17559.86564.38567.18568.74573.29580.31584.34584.75587.83588.14588.40588.67588.93589.20590.00For all shipments from:• Belgium• channel Islands (U.K.)• england (U.K.)• France• Ireland, Northern (U.K.)• Ireland, Republic of• luxembourg• netherlands (Holland)• Scotland (U.K.)• wales (U.K.)For FedEx InternationalPriority shipments from:• Monaco Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.72 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates FROM Zone E: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 108.35126.20126.20N/AN/A$ 147.56161.79173.57188.94200.65211.35220.10229.90238.39247.50256.74264.42272.90281.34290.69297.42305.04312.67321.27327.91336.58343.13350.58358.02366.63374.11380.36389.06396.52404.01408.78414.87420.96427.05434.47439.23446.76452.87458.93463.57471.04476.38481.35487.29494.83499.13505.06FedExInternationalPriority ®$ 63.3581.2081.20219.67321.88$ 102.56116.79128.57143.94155.65166.35175.10184.90193.39202.50211.74219.42227.90236.34245.69252.42260.04267.67276.27282.91291.58298.13305.58313.02321.63329.11335.36344.06351.52359.01363.78369.87375.96382.05389.47394.23401.76407.87413.93418.57426.04431.38436.35442.29449.83454.13460.06FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 91.48103.99114.46128.36138.57148.09155.89164.92172.49180.30188.86195.35202.89210.41219.15225.15231.94238.74245.99252.36260.10265.44272.09278.71286.88293.03298.58306.32312.97319.63323.88329.29334.72340.14346.77351.65358.38363.17368.57372.70378.81383.02390.71394.48397.83405.07408.04Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 512.69516.91524.58528.77534.68540.61546.53552.46558.39564.32570.25578.13582.11587.70593.30600.94604.51610.10615.71621.27626.87632.47640.24643.66649.27654.84662.71666.04671.64679.55682.83690.78696.40701.68704.52709.75715.01720.26728.02730.74736.01741.25749.09754.34757.00764.88767.48773.78779.21783.26790.02793.63794.00$ 467.69471.91479.58483.77489.68495.61501.53507.46513.39519.32525.25533.13537.11542.70548.30555.94559.51565.10570.71576.27581.87587.47595.24598.66604.27609.84617.71621.04626.64634.55637.83645.78651.40656.68659.52664.75670.01675.26683.02685.74691.01696.25704.09709.34712.00719.88722.48728.78734.21738.26745.02748.63749.00FedExInternationalEconomy ®$ 412.10419.39423.88428.99431.84434.26439.03443.76448.49453.22457.95464.37467.41476.53481.02485.19486.19494.58497.81498.67508.11512.60513.97519.32526.14530.65531.89537.29544.19548.29553.20557.30558.78563.00568.14574.90579.12583.33583.98584.56596.02600.25604.03604.97612.59613.36618.07618.55618.81619.08620.20620.47623.00For all shipments from:• germany• Italy• San MarinoFor FedEx International Priorityand FedEx International Economyshipments from:• Vatican City Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 73

International package Rates FROM Zone F: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 93.35114.35114.40N/AN/A$ 123.62138.12150.47161.37172.06182.74193.12203.14213.19223.91232.95243.39252.35262.89271.77278.60285.43292.23300.02306.87312.71319.50327.39333.16340.95347.93354.20360.44367.25374.06381.15387.61394.07401.19406.30412.75419.19425.63432.08438.53445.48452.44460.97467.64474.96481.17488.93FedExInternationalPriority ®$ 48.3569.3569.40198.64296.20$ 78.6293.12105.47116.37127.06137.74148.12158.14168.19178.91187.95198.39207.35217.89226.77233.60240.43247.23255.02261.87267.71274.50282.39288.16295.95302.93309.20315.44322.25329.06336.15342.61349.07356.19361.30367.75374.19380.63387.08393.53400.48407.44415.97422.64429.96436.17443.93FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 65.3377.3887.6496.68105.54114.40123.03131.36139.71148.62156.11164.79172.22180.97188.34194.02199.68205.35211.83217.52222.36228.01234.57239.35245.95251.64257.34262.03267.69273.36279.77285.12290.49295.85300.07305.41310.76316.11321.44326.79332.58338.35345.43351.24357.05362.85368.65Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 494.22501.20508.15517.14522.60531.65537.04544.26551.48558.70565.92575.15580.39589.66596.91602.06611.39618.65625.89633.07638.17645.37654.89662.14669.39676.65681.48691.14698.38703.21711.64720.14727.39734.63741.79746.49753.70762.28768.13775.35785.32791.12799.87804.27812.93818.69827.83828.75829.00829.25829.50829.75830.00$ 449.22456.20463.15472.14477.60486.65492.04499.26506.48513.70520.92530.15535.39544.66551.91557.06566.39573.65580.89588.07593.17600.37609.89617.14624.39631.65636.48646.14653.38658.21666.64675.14682.39689.63696.79701.49708.70717.28723.13730.35740.32746.12754.87759.27767.93773.69782.83783.75784.00784.25784.50784.75785.00FedExInternationalEconomy ®$ 373.01378.81384.58392.08396.63404.17409.45415.48421.51427.54433.57440.41444.76452.49458.53462.81470.60476.63482.67488.66492.88498.88506.83512.88518.92524.95528.96537.03543.05547.07555.15561.19567.21573.25579.31587.11589.14597.42605.27607.16615.49620.32627.62635.56639.71647.67651.76652.50652.79658.47659.04660.41680.00For all shipments from:• hong KongFor FedEx International Priorityand FedEx International Economyshipments from:• Philippines Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.74 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates FROM Zone G: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 108.20130.20130.20N/AN/A$ 155.16169.30183.06197.20210.38223.54236.71248.62260.49273.21284.24296.14308.01319.88332.67343.66356.12367.42380.58391.18403.05414.94426.65435.46445.68455.95466.19478.07486.67496.92504.25513.37520.69528.08535.45540.88548.22557.51564.88570.20577.46584.72591.98599.23608.63615.91620.97FedExInternationalPriority ®$ 63.2085.2085.20251.39400.93$ 110.16124.30138.06152.20165.38178.54191.71203.62215.49228.21239.24251.14263.01274.88287.67298.66311.12322.42335.58346.18358.05369.94381.65390.46400.68410.95421.19433.07441.67451.92459.25468.37475.69483.08490.45495.88503.22512.51519.88525.20532.46539.72546.98554.23563.63570.91575.97FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 98.62111.49123.59136.25148.03160.11171.60182.60193.25204.30214.15225.23235.44246.09258.02267.89278.54288.64300.45309.92320.57331.22341.72350.25358.73368.63377.09387.76395.44404.62411.97419.35425.88432.50439.06443.92450.46459.67465.37470.10476.60483.10490.55496.07504.52511.05515.55Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 630.46635.49645.04649.99657.25666.88671.75679.00686.25693.50700.75708.01717.85722.03728.79738.19745.00751.78755.82765.35769.36778.93785.70792.49799.27803.14812.85816.65826.42830.17836.92846.77853.55860.33863.96873.92880.70887.47894.27901.05907.82912.07912.50912.75913.00913.25913.50913.75914.00914.25914.50914.75915.00$ 585.46590.49600.04604.99612.25621.88626.75634.00641.25648.50655.75663.01672.85677.03683.79693.19700.00706.78710.82720.35724.36733.93740.70747.49754.27758.14767.85771.65781.42785.17791.92801.77808.55815.33818.96828.92835.70842.47849.27856.05862.82867.07867.50867.75868.00868.25868.50868.75869.00869.25869.50869.75870.00FedExInternationalEconomy ®$ 524.08528.54537.10541.52548.01556.66561.01567.50573.99580.48586.97593.44602.27605.98612.05620.50626.58632.66636.25644.81648.38656.97663.04669.13675.20678.64687.34690.75699.50702.85708.91717.74723.82729.89733.11742.07748.12754.20760.28766.36773.92778.51779.74780.00780.25780.51780.76782.72782.98783.23783.49784.84811.00For all shipments from:• JapanFor FedEx International Priorityand FedEx International Economyshipments from:• korea, South Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 75

International package Rates FROM Zone H: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 113.65139.25139.40N/AN/A$ 158.78175.08188.55206.45222.74234.13245.53260.96274.83289.49303.47315.56329.63342.49354.66367.36380.06392.76406.79418.17432.30443.58455.77469.53480.18492.38504.59518.54530.76541.21549.34559.36565.62573.75583.87592.04598.19608.39614.47622.61632.07639.42644.56654.11659.21666.53673.86FedExInternationalPriority ®$ 68.6594.2594.40270.81435.43$ 113.78130.08143.55161.45177.74189.13200.53215.96229.83244.49258.47270.56284.63297.49309.66322.36335.06347.76361.79373.17387.30398.58410.77424.53435.18447.38459.59473.54485.76496.21504.34514.36520.62528.75538.87547.04553.19563.39569.47577.61587.07594.42599.56609.11614.21621.53628.86FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 104.14118.85131.15147.50162.36172.79183.19197.27209.91223.28236.02247.05259.92271.63282.72294.33305.93317.52330.34340.72353.62363.92375.09387.66397.41408.57419.73432.50443.69453.23460.64469.80475.49482.90492.14499.62505.18514.52520.02527.46535.42541.45550.85551.80562.98567.67569.49Weight48495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 683.51690.86695.82703.14710.46717.77725.06732.39739.72747.05754.38761.71769.04776.13783.21790.30797.38804.46814.36818.65825.73835.70842.83849.93854.06864.15868.24875.31882.43889.50896.59903.67910.76913.99917.24920.49923.74926.98930.23933.47938.45939.95943.21946.45949.69952.95956.18959.43962.66965.92969.16972.45977.00$ 638.51645.86650.82658.14665.46672.77680.06687.39694.72702.05709.38716.71724.04731.13738.21745.30752.38759.46769.36773.65780.73790.70797.83804.93809.06819.15823.24830.31837.43844.50851.59858.67865.76868.99872.24875.49878.74881.98885.23888.47893.45894.95898.21901.45904.69907.95911.18914.43917.66920.92924.16927.45932.00FedExInternationalEconomy ®$ 577.63583.65593.31597.90599.51605.50616.03622.09628.15634.21640.27647.87653.95659.79665.63671.47677.30683.13684.75693.12700.66707.30707.97720.82723.99730.74733.87734.23740.02745.81751.57757.36763.15765.80768.47771.13773.81776.47779.14781.57784.37784.65784.93785.20785.47785.74786.02786.29786.56786.83787.11787.38790.00For all shipments from:• Spain• SwitzerlandFor FedEx International Priorityand FedEx International Economyshipments from:• austria• denmark• Finland• norway• SwedenFor FedEx International Priorityshipments from:• andorra• azores (Portugal)• Faroe Islands• greece• greenland• Iceland• liechtenstein• Madeira (Portugal)• Malta• Portugal Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.76 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates FROM Zone I: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 92.35106.35106.40N/AN/A$ 110.09122.98132.10141.09150.27158.61167.23175.71184.20192.68200.67208.67216.66224.66232.65240.30247.96255.63263.29270.95278.59286.27293.61300.95308.27315.62322.97330.31337.64344.97351.66358.33365.01371.67378.35385.01391.69398.35405.05411.71418.23424.74431.24437.75444.26450.79457.30FedExInternationalPriority ®$ 47.3561.3561.40163.92263.52$ 65.0977.9887.1096.09105.27113.61122.23130.71139.20147.68155.67163.67171.66179.66187.65195.30202.96210.63218.29225.95233.59241.27248.61255.95263.27270.62277.97285.31292.64299.97306.66313.33320.01326.67333.35340.01346.69353.35360.05366.71373.23379.74386.24392.75399.26405.79412.30FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 61.4673.6682.2690.7299.41107.28115.40123.42131.31139.44147.00154.55162.10169.66177.05184.46191.52198.73206.16213.40220.63227.88234.82241.56248.50255.44262.63269.57276.52283.21289.53295.83302.16308.45315.06315.73327.41328.58340.03346.64352.47358.64365.12366.07377.09378.23389.41Weight48495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 463.82470.32476.84483.01489.20495.38501.54507.72513.90520.08526.26532.44538.63544.67550.70556.74562.78568.82574.85580.87586.91592.94599.00605.03611.05617.08623.11629.16635.19641.23647.25653.29659.33663.23667.13671.05674.93678.84682.73686.65690.55694.46698.35702.24706.16710.06713.96717.86721.75725.68729.56733.47736.00$ 418.82425.32431.84438.01444.20450.38456.54462.72468.90475.08481.26487.44493.63499.67505.70511.74517.78523.82529.85535.87541.91547.94554.00560.03566.05572.08578.11584.16590.19596.23602.25608.29614.33618.23622.13626.05629.93633.84637.73641.65645.55649.46653.35657.24661.16665.06668.96672.86676.75680.68684.56688.47691.00FedExInternationalEconomy ®$ 395.56401.69402.31413.68419.92425.37431.55437.41443.27449.13454.99466.10471.77477.91478.53488.87494.56495.13506.40512.11517.34517.87519.02524.62530.19545.79547.35557.17558.16568.55574.77579.94580.46580.71581.21591.16592.16598.55602.24602.61602.86603.54617.02620.71621.08621.33622.01635.49636.84642.89646.57646.94652.00For all shipments from:• anguilla• antigua• aruba• Bahamas• Barbados• Barbuda• Bermuda• Bonaire• British Virgin Islands• cayman Islands• curaçao• dominica• dominican Republic• guadeloupe• haiti• Jamaica• Martinique• Montserrat• netherlands Antilles• St. Barthelemy• St. Croix (U.S. Virgin Islands)• St. Eustatius• St. Kitts and Nevis• St. Lucia• St. Maarten/St. Martin• St. Thomas (U.S. Virgin Islands)• St. Vincent• trinidad and Tobago• turks and Caicos Islands• U.S. Virgin IslandsFor FedEx International Firstand FedEx International Priorityshipments from:• grenada• Saba• St. John (U.S. Virgin Islands) Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 77

International package Rates FROM Zone J: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 92.70109.50109.50N/AN/A$ 120.56134.40148.23162.07175.33188.63201.91213.19224.46235.75246.21254.68267.11277.57288.01298.30309.55318.88329.16339.44349.71360.02369.96379.90387.66399.79409.72419.65429.61439.55449.48459.42469.38479.30490.87499.21509.14519.08529.01538.97548.90560.72568.78578.73588.66598.60610.62FedExInternationalPriority ®$ 47.7064.5064.50209.93342.91$ 75.5689.40103.23117.07130.33143.63156.91168.19179.46190.75201.21209.68222.11232.57243.01253.30264.55273.88284.16294.44304.71315.02324.96334.90342.66354.79364.72374.65384.61394.55404.48414.42424.38434.30445.87454.21464.14474.08484.01493.97503.90515.72523.78533.73543.66553.60565.62FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 61.7373.0184.3095.60106.45117.31128.17137.40146.64155.88164.43172.99181.54190.10198.63207.06216.25223.88232.27240.69249.10257.50265.63273.76281.88290.03298.14306.28314.40322.54330.65338.79346.92355.05364.52371.31379.42387.57395.68403.81411.95421.62428.19436.33444.45452.58462.42Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 618.48628.44638.38648.32658.26670.48678.09688.05698.01707.97717.93727.85740.34747.43757.06766.71776.34785.98795.62805.27814.90824.54834.19843.82853.46863.09872.74882.37892.02901.66911.30920.93930.57939.93949.26958.61967.96977.31986.67988.71988.98989.24989.51989.77990.04990.30990.57990.83991.10991.36991.63991.89993.00$ 573.48583.44593.38603.32613.26625.48633.09643.05653.01662.97672.93682.85695.34702.43712.06721.71731.34740.98750.62760.27769.90779.54789.19798.82808.46818.09827.74837.37847.02856.66866.30875.93885.57894.93904.26913.61922.96932.31941.67943.71943.98944.24944.51944.77945.04945.30945.57945.83946.10946.36946.63946.89948.00FedExInternationalEconomy ®$ 468.84476.97485.09493.22501.35511.37517.62525.76533.90542.04550.18558.25568.47574.23582.09589.96597.82605.67613.54621.40629.25637.11644.97652.84660.69668.54676.42684.27692.13699.99707.85715.70723.57731.20738.83746.46754.11761.75769.37771.48771.75772.01772.28772.54772.81773.07773.34773.60773.87774.13774.44780.47901.00For FedEx International Firstand FedEx International Priorityshipments from:• MacauFor FedEx International Priorityand FedEx International Economyshipments from:• australia• Indonesia• Malaysia• new Zealand• Singapore• thailand• VietnamFor FedEx International Priorityshipments from:• east TimorAny fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.78 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates FROM Zone K: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 94.25109.30125.20N/AN/A$ 124.21140.09156.40171.90187.60203.67218.39232.39246.38260.39270.97281.56292.14302.73313.32322.28331.25340.20349.17358.12367.09376.06384.74393.39402.07410.76419.42428.09436.75445.44453.75462.04470.35478.66486.98495.27503.59511.91520.22528.54536.77545.03553.26561.54569.79578.03586.29FedExInternationalPriority ®$ 49.2564.3080.20236.81357.32$ 79.2195.09111.40126.90142.60158.67173.39187.39201.38215.39225.97236.56247.14257.73268.32277.28286.25295.20304.17313.12322.09331.06339.74348.39357.07365.76374.42383.09391.75400.44408.75417.04425.35433.66441.98450.27458.59466.91475.22483.54491.77500.03508.26516.54524.79533.03541.29FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 67.6781.2595.21108.42121.85135.56148.14160.10172.03183.98193.01202.03210.86218.03228.90234.53242.12251.82259.47267.10272.43279.74287.09297.48304.61309.09319.44326.84334.55341.97345.80352.50359.52370.04373.95380.61391.34398.80401.71408.75416.12426.73429.71436.69448.33451.10462.02Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 594.54602.78611.05619.20627.38635.55643.69651.87660.05668.23676.41684.53692.69700.29707.89715.49723.07730.68738.29745.88753.48761.07768.69776.29783.88791.48799.06806.68814.27821.24822.00837.07844.67848.78852.87856.98861.09865.20869.30873.41877.50881.61885.70889.81893.92898.03902.13906.24910.34914.44918.55922.64930.00$ 549.54557.78566.05574.20582.38590.55598.69606.87615.05623.23631.41639.53647.69655.29662.89670.49678.07685.68693.29700.88708.48716.07723.69731.29738.88746.48754.06761.68769.27776.24777.00792.07799.67803.78807.87811.98816.09820.20824.30828.41832.50836.61840.70844.81848.92853.03857.13861.24865.34869.44873.55877.64885.00FedExInternationalEconomy ®$ 465.10476.14478.66490.17497.14504.09511.06518.04525.02532.00538.98553.28559.24566.27567.35573.24579.66586.09592.52598.95605.37611.80618.24625.25631.08637.49643.93650.35656.77663.83674.98682.48683.23686.11689.60693.11696.62700.12703.61707.13717.38720.92721.28724.10724.63735.06736.11742.14742.75749.21752.75753.11757.00For all shipments from:• costa Rica• guatemala• PanamaFor FedEx International Priorityand FedEx International Economyshipments from:• el Salvador• honduras• nicaraguaFor FedEx International Priorityshipments from:• Belize• cambodia• cook Islands• Fiji• guam• laos• new Caledonia• Papua New Guinea• Saipan• Vanuatu Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 79

International package Rates FROM Zone L: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 90.95104.70119.60N/AN/A$ 118.55133.35148.06162.82177.40191.78206.39218.98231.99244.97254.80264.63274.45284.29294.13302.44311.28319.08327.40335.72344.04352.36361.01368.46376.51384.58392.62400.67408.72417.49424.49432.20439.92447.64455.35463.08470.78479.34487.08494.81501.58511.02516.91524.57532.23539.89547.55FedExInternationalPriority ®$ 45.9559.7074.60219.88331.76$ 73.5588.35103.06117.82132.40146.78161.39173.98186.99199.97209.80219.63229.45239.29249.13257.44266.28274.08282.40290.72299.04307.36316.01323.46331.51339.58347.62355.67363.72372.49379.49387.20394.92402.64410.35418.08425.78434.34442.08449.81456.58466.02471.91479.57487.23494.89502.55FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 66.3379.8192.94106.25119.39132.34145.51156.86168.57180.28189.11197.96206.80215.64224.50231.99240.38246.96254.46261.96269.46276.95285.29291.48298.76306.01313.28320.54327.81336.35348.34350.97355.95362.92369.87376.85390.87394.01399.23413.21419.17422.52424.93431.85439.29445.66453.11Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 555.23562.88570.55578.12585.71595.38600.86608.46616.06623.66631.26638.76646.35653.40660.45667.50674.56684.05688.67695.73702.79709.85719.47723.96731.02739.39745.11752.16759.22768.24769.16780.39787.45791.27795.06798.88802.68806.52810.32814.12817.66818.05825.85829.35833.17836.98840.80844.61848.42852.23856.03859.84865.00$ 510.23517.88525.55533.12540.71550.38555.86563.46571.06578.66586.26593.76601.35608.40615.45622.50629.56639.05643.67650.73657.79664.85674.47678.96686.02694.39700.11707.16714.22723.24724.16735.39742.45746.27750.06753.88757.68761.52765.32769.12772.66773.05780.85784.35788.17791.98795.80799.61803.42807.23811.03814.84820.00FedExInternationalEconomy ®$ 460.05466.96473.33480.72487.56491.03501.19508.06514.93521.80528.67542.12548.47550.33560.51566.86576.09577.02583.01592.28599.37607.31608.11615.71627.20631.15634.12643.13645.81656.61660.48662.90663.15668.15675.51678.95683.20685.83689.23692.67693.02693.78708.10711.28713.87714.20720.78725.11727.66731.14731.49732.04743.00For all shipments from:• Brazil• chile• VenezuelaFor FedEx International Firstand FedEx International Priorityshipments from:• uruguayFor FedEx International Priorityand FedEx International Economyshipments from:• argentina• Bolivia• colombia• ecuador• French Guiana• guyana• Paraguay• Peru• SurinameAny fraction of a pound is rounded up to thenext-higher pound. Ancillary clearance servicefees may apply for various clearance services,depending on commodity and country; seep. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.80 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates FROM Zone M: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 116.85134.95152.15N/AN/A$ 172.26201.63229.78257.92286.06312.99340.67366.84393.76420.68442.71464.73486.76508.77530.79549.16569.02585.87605.85622.59640.95659.32674.02688.72703.42718.10732.81747.51762.21779.03793.77808.51821.00835.71850.40865.10879.79894.51909.20923.90938.60955.92967.99985.40997.381012.101026.80FedExInternationalPriority ®$ 71.8589.95107.15419.98658.67$ 127.26156.63184.78212.92241.06267.99295.67321.84348.76375.68397.71419.73441.76463.77485.79504.16524.02540.87560.85577.59595.95614.32629.02643.72658.42673.10687.81702.51717.21734.03748.77763.51776.00790.71805.40820.10834.79849.51864.20878.90893.60910.92922.99940.40952.38967.10981.80FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 118.90146.32172.61198.91225.19250.33275.67300.63325.78350.92371.50392.07412.65433.22453.79470.95488.56505.24522.90539.53556.69573.85587.57601.29615.00628.73642.45656.17669.91684.29698.03711.76724.80738.52752.25765.96779.68793.42807.14820.86834.59849.12862.03876.60889.48903.21916.93For FedEx International Firstand FedEx International Priorityshipments from:• IsraelFor FedEx International Priorityand FedEx International Economyshipments from:• Bahrain• Czech Republic• Estonia• Hungary• Kuwait• Latvia• Lithuania• Poland• united Arab EmiratesFor FedEx International Priorityshipments from:• Afghanistan• Albania• Algeria• American Samoa• Angola• Armenia• Azerbaijan• Belarus• Benin• Bosnia-Herzegovina• Botswana• Brunei• Bulgaria• Burkina Faso• Burundi• Cameroon• Cape Verde• central African Republic 1• Chad• Congo• Croatia• Cyprus• democratic Republic of Congo• Djibouti• Egypt• Equatorial Guinea 1• Eritrea• Ethiopia• French Polynesia• Gabon• Gambia• Georgia• Ghana• Gibraltar• Guinea• Guinea-Bissau 1• Iraq• Ivory Coast• Jordan• Kazakhstan• Kenya• Kyrgyzstan• Lebanon• Lesotho• Liberia• Libya• Macedonia• Madagascar• Malawi• Mali• Marshall Islands• Mauritania• Mauritius• Micronesia• Moldova• Mongolia• Montenegro• Morocco• Mozambique• Namibia• Niger• Nigeria• Oman• Palau• Palestine Autonomous• Qatar• Reunion Island• Romania• Russia• Rwanda• Samoa• Saudi Arabia• Senegal• Serbia• Seychelles• Sierra Leone 1• Slovak Republic• Slovenia• South Africa• Swaziland• Syria 1• Tanzania• Togo• Tonga• Tunisia• Turkey• Turkmenistan 1• Uganda• Ukraine• Uzbekistan• Wallis and Futuna• yemen Arab Republic• Zambia• Zimbabwe1Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.” Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearanceservices, depending on commodity and country; see p. 104 for details.* Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.fedex.com 1.800.GoFedEx 1.800.463.3339 81F I N D Y O U R R A T E

International package Rates FROM Zone M: u.s. IMPORT*Use these rates when shipping inbound to the U.S.Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 1041.491056.181070.891085.591100.281118.091129.691144.401159.111173.821188.531203.171217.871232.571247.271261.981276.681291.361306.071320.771335.461353.951364.861379.571394.261408.971423.671438.361453.051467.761482.451497.161511.861523.471535.081546.701558.321569.941581.551593.161604.781616.401628.011639.621651.241662.861674.481686.091697.711709.321720.941732.561736.00$ 996.491011.181025.891040.591055.281073.091084.691099.401114.111128.821143.531158.171172.871187.571202.271216.981231.681246.361261.071275.771290.461308.951319.861334.571349.261363.971378.671393.361408.051422.761437.451452.161466.861478.471490.081501.701513.321524.941536.551548.161559.781571.401583.011594.621606.241617.861629.481641.091652.711664.321675.941687.561691.00FedExInternationalEconomy ®$ 930.65944.37945.75971.82985.541000.241013.001026.721040.441054.161067.881081.601095.331109.051122.771136.511150.231163.951165.331191.401205.111220.031232.561246.291260.021273.741287.461301.191314.911316.291342.351356.091369.801380.671391.531402.401413.261414.351434.991437.061456.731467.591468.681489.321500.191511.041521.921532.781543.651554.511558.751576.251578.00 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearanceservices, depending on commodity and country; see p. 104 for details.* Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.82 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates FROM Zone N: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 42.9560.2560.25204.42352.41$ 74.5686.0297.80109.34120.05132.38144.61156.84169.08181.15192.41204.17215.93227.69239.45251.68262.66274.27285.88298.60309.09320.71331.38340.79352.16361.57371.64380.97391.02401.07410.44418.28428.51437.15444.12452.73461.35469.96478.56487.18497.68504.42513.04521.63532.14538.86549.48FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 64.8174.7584.9894.98104.37115.03125.67136.31146.96157.46167.21177.43187.63197.83208.05218.97228.24238.35248.45259.53268.65278.75288.58296.19306.08314.84323.59331.09339.81348.52357.34363.46372.35379.84385.87393.34400.80408.28415.74423.21432.32438.15445.62453.08462.30468.02477.24Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 556.08564.69573.31583.36593.39603.44613.45623.51633.57643.63653.69663.72673.74683.80693.85703.89715.28723.98736.72744.07754.12767.04774.21784.25794.30804.57815.94824.44834.47844.52857.62864.62874.65885.67893.30902.64911.94921.26932.45939.92949.23959.85967.88977.20990.11992.02992.28992.55992.81993.08993.34993.61995.00$ 482.94490.43497.89506.61515.32524.06532.73541.47550.21558.95567.69576.38585.09593.82602.53611.25622.34628.70639.85646.14654.86666.12672.30681.02689.74699.19709.89715.91724.62733.35744.90750.79759.50770.54775.70783.82791.90800.00809.74816.21824.33833.54840.50848.61859.98862.24862.51862.77863.04865.44865.71867.59905.00For shipments from:• china Any fraction of a pound is rounded up to the next-higherpound. Ancillary clearance service fees may apply forvarious clearance services, depending on commodityand country; see p. 104 for details.* Note: Unless otherwise provided herein, the termsand conditions of the country of origin apply toU.S. import shipments.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 83

International package Rates FROM Zone O: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1234567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriority ®$ 53.1565.9085.10208.37312.94$ 83.6397.35109.86122.35133.09143.81158.12168.83179.53190.93199.19208.12217.08226.01235.82243.89251.04259.10268.11275.20283.24291.29298.42305.57312.69319.83326.97335.33341.26348.39355.53362.66369.80376.93384.07391.22399.81406.98412.61419.75426.92434.04441.18449.96455.45462.58469.74FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 66.8077.7687.7397.71106.25114.45126.23134.78142.87152.45158.53165.63172.74179.87187.67194.09199.79206.22214.09224.95226.18231.83237.51243.19249.66261.45267.26275.00277.67278.12283.82296.40302.23308.06312.47317.24319.15332.61337.20343.03346.14353.09357.71359.17362.33368.01373.69Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalPriorityFedExInternationalEconomy ®$ 476.87484.00491.14498.27505.41512.56519.70526.83533.96541.09548.22555.39562.52569.66576.79583.92591.07598.20605.35612.48619.62626.75633.87641.02648.17655.31662.44669.58676.72683.85691.00698.13705.27710.64716.01721.36726.72732.08737.46742.82748.19753.56758.93764.27769.63775.01780.37785.74791.11796.47801.84807.21813.00$ 379.36385.02391.98396.37402.05407.71413.43419.30425.17431.04436.91452.90454.50458.67465.88470.02475.68481.37487.04492.71498.40504.07509.75515.41521.10526.75532.43538.10543.78549.46556.96560.81562.77580.55584.93589.32593.70598.09602.48606.88611.25617.68620.03624.41628.80633.20637.57641.96646.36650.75651.19655.46667.00For all shipments from:• IndiaFor FedEx International Priorityshipments from:• Bangladesh• Bhutan• Maldives, Republic of• nepal• Pakistan• Sri Lanka Any fraction of a pound is rounded up to the next-higherpound. Ancillary clearance service fees may apply forvarious clearance services, depending on commodityand country; see p. 104 for details.* Note: Unless otherwise provided herein, the termsand conditions of the country of origin apply toU.S. import shipments.84 fedex.com 1.800.GoFedEx 1.800.463.3339

International package Rates FROM Zone P: u.s. IMPORT*Use these rates when shipping inbound to the U.S.FedEx ®Envelopeup to 8 oz.FedEx ® 1 lb.Pak 2 lbs.FedEx ® 10kg Box1–22 lbs.FedEx ® 25kg Box1–56 lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirst ®$ 91.70105.95124.35N/AN/A$ 122.73137.74151.70165.19177.75190.27202.59214.24226.60237.61248.50257.98268.16279.18288.54299.19308.86319.02329.16339.33349.49359.63371.04381.23391.41401.60410.41421.31432.18442.37452.01461.64469.67480.89488.84498.45509.80517.65527.30538.70546.19555.56564.93576.32583.68593.01602.38FedExInternationalPriority ®$ 46.7060.9579.35213.23346.66$ 77.7392.74106.70120.19132.75145.27157.59169.24181.60192.61203.50212.98223.16234.18243.54254.19263.86274.02284.16294.33304.49314.63326.04336.23346.41356.60365.41376.31387.18397.37407.01416.64424.67435.89443.84453.45464.80472.65482.30493.70501.19510.56519.93531.32538.68548.01557.38FedExInternationalEconomy ®N/AN/AN/AN/AN/A$ 66.5279.2791.20102.72113.43124.12134.66144.63155.21164.64173.99182.07190.77200.26208.21217.73225.59234.28242.94251.63260.32269.00278.74287.48296.19304.90312.42322.35331.05339.75347.98356.21363.05372.68379.44387.62397.34404.04412.27422.03428.42436.43444.44454.19460.53468.48476.49Weight48 lbs.495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Shipments in All Other Packaging / Maximum Weight in Lbs.FedExInternationalFirstFedExInternationalPriority ®$ 611.75621.09630.49639.84651.51658.57667.90677.30686.70696.10705.50714.76726.71736.10744.21754.90761.57773.70782.78792.48799.01808.39820.72827.11839.51845.84856.76864.58873.95886.43892.66902.03911.39916.47924.81926.69931.72936.81941.89946.98952.05957.13962.22970.84972.41981.04982.57987.66992.74997.831006.551010.591011.00$ 566.75576.09585.49594.84606.51613.57622.90632.30641.70651.10660.50669.76681.71691.10699.21709.90716.57728.70737.78747.48754.01763.39775.72782.11794.51800.84811.76819.58828.95841.43847.66857.03866.39871.47879.81881.69886.72891.81896.89901.98907.05912.13917.22925.84927.41936.04937.57942.66947.74952.83961.55965.59966.00FedExInternationalEconomy ®$ 484.51492.51500.56508.54518.56524.57532.58540.62548.66556.70564.74572.63582.89590.93598.98607.00612.68623.08630.85639.18644.73652.74663.32668.78679.41684.80695.48706.15708.85719.61730.37732.87740.87750.90752.50755.48758.32762.68767.04769.94781.66786.05790.43791.90794.76800.64803.50812.41816.80821.20822.52833.21892.00For shipments from:• taiwan Any fraction of a pound is rounded up tothe next-higher pound. Ancillary clearanceservice fees may apply for various clearanceservices, depending on commodity andcountry; see p. 104 for details.* Note: Unless otherwise provided herein, theterms and conditions of the country of originapply to U.S. import shipments.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 85

fedex express multiweight rates: u.s. IMPORT*Use these rates when shipping inbound to the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply therate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment.FedEx International First ®Multiply by total shipment weight.ZONESWeight100–999 lbs.1,000+ lbs.$A5.245.03$C4.374.15$D7.777.54$E7.947.62$F8.307.97$G9.158.69$H9.779.48$I7.367.14$J9.939.43$K9.309.11$L8.658.48$M17.3616.15$P10.119.71FedEx International Priority ®Multiply by total shipment weight.ZONESWeight100–999 lbs.1,000+ lbs.$A4.794.62$C3.923.74$D7.327.13$E7.497.22$F7.857.57$G8.708.30$H9.329.08$I6.916.73$J9.489.04$K8.858.71$L8.208.07$M16.9115.79$N9.959.39$O8.138.00$P9.669.31FedEx International Economy ®Multiply by total shipment weight.ZONESWeight100–999 lbs.1,000+ lbs.$A3.403.35$C3.383.22$D5.905.75$E6.236.07$F6.806.56$G8.117.74$H7.907.69$I6.526.35$J9.018.60$K7.577.45$L7.437.31$M15.7814.74$N9.058.54$O6.676.56$P8.928.60 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for variousclearance services, depending on commodity and country; see p. 104 for details.* Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.86 fedex.com 1.800.GoFedEx 1.800.463.3339

FedEx International Next Flight Rates: u.s. exportUse these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.F I N D Y O U R R A T EDetermine FedEx International Next Flight RatesU.S. outbound rates for many of the key destinations FedEx InternationalNext Flight serves are listed here. FedEx International Next Flight servesmore than 220 countries and territories: If your destination is not listed,call 1.800.974.7333 for rate information.To calculate your rate:1. determine the U.S. or Puerto Rico origin zone (A through D) for yourshipment using the table below. Call 1.800.974.7333 to verify whichzone applies to your origin ZIP code.2. See the appropriate rate table below for your shipment’s destinationregion (Asia and Australia, Europe, Caribbean, Middle East and Africa,Latin America, Canada). Rates shown are based on a 1-lb. package.This includes both document and nondocument shipments.3. Note any additional charges or fees that may apply from the chart on p. 88.Origin Cities (U.S. and Puerto Rico) Zone 1New YorkaMiamiBBoston; Chicago; Houston; Los Angeles;cSan Francisco; and Washington, D.C.All other cities (including cities in Puerto Rico) DU.S. to Asia and AustraliaOrigin Zones 1Destination AB C DAuckland $ 402 $ 402 $ 427 $ 440Beijing 365 365 427 470Delhi 402 402 427 440Hong Kong 408 408 476 494Jakarta 440 440 507 507Kuala Lumpur 440 440 489 507Manila 402 402 427 440Melbourne 440 440 464 476Mumbai 402 402 427 440Seoul 365 365 427 470Singapore 408 408 476 494Sydney 452 452 476 494Taipei 402 402 427 440Tokyo 408 408 476 494These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.U.S. to EuropeDestination AB C DAmsterdam $ 365 $ 365 $ 464 $ 568Athens 378 378 470 576Barcelona 378 378 470 576Berlin 432 432 556 587Brussels 365 365 464 568Budapest 482 482 501 587Copenhagen 378 378 470 576Dublin 421 421 470 519Dusseldorf 432 454 556 587Frankfurt 365 365 464 568Geneva 365 365 464 568Hamburg 432 454 556 587Helsinki 378 378 470 576Lisbon 378 378 470 576London 241 241 241 489Madrid 365 365 464 568Manchester 427 427 464 568Milan 378 378 470 576Moscow 514 514 525 612Munich 432 454 556 587Oslo 378 378 470 576Paris 365 365 464 568Prague 482 482 501 587Rome 365 365 464 568Stockholm 365 365 464 568Vienna 440 440 464 568Warsaw 482 482 501 587Zurich 365 365 464 568These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.U.S. to CaribbeanOrigin Zones 1Origin Zones 1Destination AB C DAruba $ 396 $ 312 $ 452 $ 525Bahamas 396 312 452 525Barbados 396 312 452 525Curaçao 396 312 452 525DominicanRepublic 396 312 452 525Grand Cayman 396 312 452 525Jamaica 396 312 452 525Puerto Rico 396 312 452 525Trinidad 396 312 452 525These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.1Country and zone alignments are subject to change without notice.fedex.com 1.800.GoFedEx 1.800.463.3339 87

FedEx International Next Flight Rates: u.s. exportUse these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.U.S. to Middle East and AfricaDestinationAB C DAbidjan $ 457 $ 457 $ 494 $ 519Abu Dhabi 507 507 525 576Accra 457 457 494 519Alexandria 441 441 494 519Amman 421 421 494 519Bahrain 457 457 494 519Beirut 457 457 494 519Cairo 421 421 494 519Cape Town 457 457 494 519Casablanca 457 457 494 519Dakar 457 457 494 519Dubai 457 457 494 519Istanbul 457 457 494 519Johannesburg 421 421 494 519Tel Aviv 421 421 494 519These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.U.S. to Latin AmericaU.S. to CanadaOrigin Zones 1Origin Zones 1DestinationAB C DAsuncion $ 408 $ 318 $ 482 $ 544Bogota 408 318 482 544Buenos Aires 396 312 452 525Caracas 408 318 482 544Guayaquil 408 318 482 544Lima 408 318 482 544Mexico City 365 340 427 445Montevideo 396 312 452 525Panama City 396 312 452 525Quito 408 318 482 544Rio de Janeiro 396 312 452 525Santiago 383 298 544 568Sao Paulo 408 318 482 544Origin Zones 1DestinationAB C DCalgary $ 402 $ 422 $ 427 $ 452Montreal 346 346 383 494Ottawa 402 422 427 452Toronto 346 346 383 494Vancouver 402 422 427 452Additional Charges and Fees, and Other InformationFedEx International Next Flight shipments require the FedEx International NextFlight Air Waybill, which the courier will bring to you to complete at time ofpickup. Other export documentation may be required as well. FedEx InternationalBroker Select ® and Hold at FedEx Location services are not available.Special Handling Fees and Other ChargesThe following fees apply per shipment.Declared Value Charge 1Delivery charge for additional documentshipments destined for the same city$0.75 per $100 of value in excess of$100 or $9.07 per lb., whichever is greater$75 per additional documentElectronic Export Information Filing Fee $10Special Handling Fee (when applicable)$2.90 per mileWeekend or Holiday Delivery Charge $75Hand Carry Fee 21Applies to all shipments with a declared value for carriage of more than $100.Quoted at the time of transaction2 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we canarrange to have your package accompanied by a courier while in transit. If the package is too large or heavyto carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travelcost of the courier and will be quoted at the time of transaction.Additional Weight ChargesCharge after the first pound for shipments to European locations(other than Eastern Europe and London)$11.25 per lb.Charge after the first pound for shipments to Africa, the MiddleEast and Eastern European locations 1$14.75 per lb.Charge after the first pound for shipments to London$10.25 per lb.Charge after the first pound for shipments to Canadian locations $7.75 per lb.Charge after the first pound for shipments to Caribbean locations $9.75 per lb.Charge after the first pound for shipments to Asia, Central and SouthAmerican locations, and Mexico$14.75 per lb.Charge after the first pound for shipments from Miami to Centraland South American locations, and Mexico$10.25 per lb.1Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia,Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan,Turkmenistan and Uzbekistan.Dangerous GoodsYou cannot ship dangerous goods of any kind via FedEx International NextFlight service.Declared ValueFor declared value information, see the Declared Value for Carriage and Limitsof Liability section in the FedEx Express International Terms and Conditions.Payment RestrictionsWe do not accept cash, check, money orders or traveler’s checks for FedExInternational Next Flight shipments. All charges, fees, duties and taxes, andancillary clearance charges are invoiced to the U.S.-based payer.These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.1Country and zone alignments are subject to change without notice.88 fedex.com 1.800.GoFedEx 1.800.463.3339

FedEx International Next Flight Rates: U.S. Import*Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.F I N D Y O U R R A T EDetermine FedEx International Next Flight RatesU.S. import rates for shipments from many of the key origins FedExInternational Next Flight serves are listed here. If your origin is not listed,call 1.800.974.7333 for rate information.To calculate your rate:1. determine the U.S. or Puerto Rico destination zone (A through D) foryour shipment using the table below. Call 1.800.974.7333 to verifywhich zone applies to your destination ZIP code.2. See the appropriate rate table below for your shipment’s origin region(Asia and Australia, Europe, Caribbean, Middle East and Africa, LatinAmerica, Canada). Rates shown are based on a 1-lb. package. Thisincludes both document and nondocument shipments.3. Note any additional charges or fees that may apply from the chart on p. 90.New YorkMiamiBoston; Chicago; Houston; Los Angeles;San Francisco; and Washington, D.C.All other cities (including cities in Puerto Rico)Asia and Australia to U.S.destination Zones 1Origin AB C DAuckland $ 537 $ 537 $ 562 $ 575Beijing 500 500 562 605Delhi 537 537 562 575Hong Kong 543 543 611 629Jakarta 575 575 642 642Kuala Lumpur 575 575 624 642Manila 537 537 562 575Melbourne 575 575 599 611Mumbai 537 537 562 575Seoul 500 500 562 605Singapore 543 543 611 629Sydney 587 587 611 629Taipei 537 537 562 575Tokyo 543 543 611 629These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.aBcDEurope to U.S.destination Zones 1OriginAB C DAmsterdam $ 500 $ 500 $ 599 $ 703Athens 513 513 605 711Barcelona 513 513 605 711Berlin 567 567 691 722Brussels 500 500 599 703Budapest 617 617 636 722Copenhagen 513 513 605 711Dublin 556 556 605 654Dusseldorf 567 589 691 722Frankfurt 500 500 599 703Geneva 500 500 599 703Hamburg 567 589 691 722Helsinki 513 513 605 711Lisbon 513 513 605 711London 376 376 376 624Madrid 500 500 599 703Manchester 562 562 599 703Milan 513 513 605 711Moscow 649 649 660 747Munich 567 589 691 722Oslo 513 513 605 711Paris 500 500 599 703Prague 617 617 636 722Rome 500 500 599 703Stockholm 500 500 599 703Vienna 575 575 599 703Warsaw 617 617 636 722Zurich 500 500 599 703These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.Caribbean to U.S.destination Zones 1OriginAB C DAruba $ 531 $ 447 $ 587 $ 660Bahamas 531 447 587 660Barbados 531 447 587 660Curaçao 531 447 587 660DominicanRepublic 531 447 587 660Grand Cayman 531 447 587 660Jamaica 531 447 587 660Puerto Rico 531 447 587 660Trinidad 531 447 587 660These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.Destination Cities (U.S. and Puerto Rico) Zone 1 fedex.com 1.800.GoFedEx 1.800.463.3339 89* Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditionsapply to FedEx International Next Flight U.S. import shipments.1Country and zone alignments are subject to change without notice.

FedEx International Next Flight Rates: U.S. ImportUse these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.Middle East and Africa to U.S.These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.Latin America to U.S.destination Zones 1OriginAB C DAsuncion $ 543 $ 453 $ 617 $ 679Bogota 543 453 617 679Buenos Aires 531 447 587 660Caracas 543 453 617 679Guayaquil 543 453 617 679Lima 543 453 617 679Mexico City 500 475 562 580Montevideo 531 447 587 660Panama City 531 447 587 660Quito 543 453 617 679Rio de Janeiro 531 447 587 660Santiago 518 433 679 703Sao Paulo 543 453 617 679These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.Canada to U.S.destination Zones 1OriginAB C DAbidjan $ 592 $ 592 $ 629 $ 654Abu Dhabi 642 642 660 711Accra 592 592 629 654Alexandria 576 576 629 654Amman 556 556 629 654Bahrain 592 592 629 654Beirut 592 592 629 654Cairo 556 556 629 654Cape Town 592 592 629 654Casablanca 592 592 629 654Dakar 592 592 629 654Dubai 592 592 629 654Istanbul 592 592 629 654Johannesburg 556 556 629 654Tel Aviv 556 556 629 654destination Zones 1OriginAB C DCalgary $ 537 $ 557 $ 562 $ 587Montreal 481 481 518 629Ottawa 537 557 562 587Toronto 481 481 518 629Vancouver 537 557 562 587These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.Additional Charges and Fees, and Other InformationFedEx International Next Flight shipments require the FedEx International NextFlight Air Waybill, which the courier will bring to the shipper to complete attime of pickup. Other export documentation may be required as well. FedExInternational Broker Select and Hold at FedEx Location services are not available.Special Handling Fees and Other ChargesThe following fees apply per shipment.Declared Value Charge 1Delivery charge for additional documentshipments destined for the same citySpecial Handling Fee (when applicable)$0.75 per $100 of value in excess of$100 or $9.07 per lb., whichever is greater$75 per additional document$2.90 per mileWeekend or Holiday Delivery Charge $75Hand Carry Fee 21Applies to all shipments with a declared value for carriage of more than $100.Quoted at the time of transaction2If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we canarrange to have your package accompanied by a courier while in transit. If the package is too large or heavyto carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travelcost of the courier and will be quoted at the time of transaction.Additional charges and fees may apply. They vary depending on origin country.Call 1.800.974.7333 for information.Additional Weight ChargesCharge after the first pound for shipments from European locations(other than Eastern Europe and London)$11.25 per lb.Charge after the first pound for shipments from Africa, the MiddleEast and Eastern European locations 1$14.75 per lb.Charge after the first pound for shipments from London$10.25 per lb.Charge after the first pound for shipments from Canadian locations $7.75 per lb.Charge after the first pound for shipments from Caribbean locations $9.75 per lb.Charge after the first pound for shipments from Asia, Central andSouth American locations, and Mexico$14.75 per lb.Charge after the first pound for shipments to Miami from Centraland South American locations, and Mexico$10.25 per lb.1Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia,Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan,Turkmenistan and Uzbekistan.Dangerous GoodsYou cannot ship dangerous goods of any kind via FedEx International NextFlight service.Declared ValueFor declared value information, see the Declared Value for Carriage and Limitsof Liability section in the FedEx Express International Terms and Conditions.Payment RestrictionsWe do not accept cash, check, money orders or traveler’s checks for FedExInternational Next Flight shipments. All charges, fees, duties and taxes, andancillary clearance charges are invoiced to the U.S.-based payer.1Country and zone alignments are subject to change without notice.90 fedex.com 1.800.GoFedEx 1.800.463.3339

International express freight rates: u.s. exPORtUse these rates when shipping outbound from the U.S.F I N D Y O U R R A T EAbout These Rate TablesIn the rate tables that follow:• Door-to-Door Rates refers toshipments sent from senderdoor to recipient door.• drop-Off Rates refers toshipments that are droppedoff at an origin airport anddelivered to the recipient’s door.• hold-at-Location Rates refers toshipments that are picked up at thesender’s location and held at thedestination airport for pickup.• drop-Off and Hold-at-LocationRates refers to shipmentsthat are dropped off at anorigin airport and held at thedestination airport for pickup.Call 1.800.332.0807 for availableairport locations.Shipments More Than 150 Lbs.: Puerto RicoTo determine the per-pound shipping chargefor your express freight shipment, please referto the table below.Multiply by total shipment weight.FedExInternationalPriority ®FedExInternationalEconomy ®Freight 1 WeightFreight 1151–999 lbs.1,000+ lbs.$ 4.504.15$ 3.112.861For an explanation of delivery areas, or to determinethe delivery area for your shipment, call 1.800.332.0807.FedEx International Priority ® FreightDoor-to-Door RatesMultiply by total shipment weight. 1ZONESWeightA151–999 lbs.1,000+ lbs.Minimum Charge$ 3.663.33178.75B$ 3.953.60196.85C$ 4.043.72241.60D$ 7.006.44317.10E$ 7.006.44317.10F$ 6.776.23352.60$G6.836.28326.95$H8.117.46367.40I$ 7.166.52349.70J$ 9.618.84435.35K$ 12.0211.06578.35L$ 12.7311.59581.35M$ 16.4314.95744.30N$ 8.527.75386.00O$ 9.979.17485.50Drop-Off Rates, Hold-at-Location Rates, and Drop-Off and Hold-at-Location RatesMultiply by total shipment weight. 1ZONESA151–999 lbs.1,000+ lbs.Minimum Charge$ 3.463.13167.85B$ 3.753.40185.90C$ 3.843.52226.50D$ 6.806.24308.05E$ 6.806.24308.05F$ 6.576.03337.50$G6.636.08300.35$H7.917.26358.35I$ 6.966.32315.30J$ 9.418.64426.30K$ 11.8210.86535.45L$ 12.5311.39567.65M$ 16.2314.75735.25N$ 8.327.55376.90O$ 9.778.97470.40FedEx International Economy ® FreightDoor-to-Door RatesMultiply by total shipment weight. 1ZONESWeightA151–999 lbs.1,000+ lbs.Minimum Charge$ 2.782.53178.75B$ 2.932.67196.85C$ 3.202.91241.60D$ 4.093.72308.80E$ 4.093.72308.80F$ 4.674.25352.60$G4.333.98326.95$H4.814.38363.20I$ 4.694.27349.70J$ 5.755.29434.15K$ 7.666.97578.35L$ 7.707.08581.35M$ 8.777.98662.15N$ 4.824.39346.65O$ 6.435.92485.50Drop-Off Rates, Hold-at-Location Rates, and Drop-Off and Hold-at-Location RatesMultiply by total shipment weight. 1ZONESWeightA151–999 lbs.1,000+ lbs.Minimum Charge$ 2.582.33167.85B$ 2.732.47185.90C$ 3.002.71226.50D$ 3.893.52260.40E$ 3.893.52260.40F$ 4.474.05337.50$G4.133.78295.55$H4.614.18306.55I$ 4.494.07304.70J$ 5.555.09369.80K$ 7.466.77492.50L$ 7.506.88492.50M$ 8.577.78647.05N$ 4.624.19322.30O$ 6.235.72470.401Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may applyfor various clearance services, depending on commodity and country; see p. 104 for details.fedex.com 1.800.GoFedEx 1.800.463.3339 91

International express freight rates: u.s. IMPORt*Use these rates when shipping inbound to the U.S.About These Rate TablesIn the rate tables that follow:• Door-to-Door Rates refers toshipments sent from sender doorto recipient door.• drop-Off Rates refers toshipments that are droppedoff at an origin airport anddelivered to the recipient’s door.• hold-at-Location Rates refers toshipments that are picked up atthe sender’s location and held atthe destination airport for pickup.• drop-Off and Hold-at-LocationRates refers to shipments thatare dropped off at an origin airportand held at the destination airportfor pickup.Call 1.800.332.0807 for availableairport locations.FedEx International Priority ® FreightDoor-to-Door RatesMultiply by total shipment weight. 1ZONESWeightACDEFGHIJKLMNOP151–999 lbs.1,000+ lbs.$4.794.62$3.923.74$7.327.13$7.497.22$7.857.57$8.708.30$ 9.32 $ 6.919.08 6.73$9.489.04$8.858.71$8.208.07$16.9115.79$9.959.39$8.138.00$9.669.31Minimum Charge179.95196.45333.65348.59395.80465.91450.30353.65464.31453.16413.88895.59536.66370.05501.07Drop-Off Rates, Hold-at-Location Rates, and Drop-Off and Hold-at-Location RatesMultiply by total shipment weight. 1ZONESWeightACDEFGHIJKLMNOP151–999 lbs.1,000+ lbs.$4.744.57$3.873.69$7.277.08$7.347.07$7.707.42$8.558.15$ 9.17 $ 6.768.93 6.58$9.338.89$8.708.56$8.057.92$16.7615.64$9.809.24$7.987.85$9.519.16Minimum Charge176.51196.42330.45338.83386.01456.42440.61343.82454.78443.34404.34886.47527.18360.03481.74FedEx International Economy ® FreightDoor-to-Door RatesMultiply by total shipment weight. 1ZONESWeightACDEFGHIJKLMNOP151–999 lbs.1,000+ lbs.$3.403.35$3.383.22$5.905.75$6.236.07$6.806.56$8.117.74$ 7.90 $ 6.527.69 6.35$9.018.60$7.577.45$7.437.31$15.7814.74$9.058.54$6.676.56$8.928.60Minimum Charge133.86181.90295.77309.15361.25415.51407.02336.10445.66397.90413.45847.00494.85335.69455.64Drop-Off Rates, Hold-at-Location Rates, and Drop-Off and Hold-at-Location RatesMultiply by total shipment weight. 1ZONESWeightACDEFGHIJKLMNOP151–999 lbs.1,000+ lbs.$3.353.30$3.183.02$5.705.55$6.035.87$6.606.36$7.917.54$ 7.70 $ 6.327.49 6.15$8.818.40$7.377.25$7.237.11$15.5814.54$8.858.34$6.476.36$8.728.40Minimum Charge131.47169.10283.11296.27348.57403.03394.16323.03432.98385.26400.82834.86482.37322.88442.871Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 104 for details.*Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.92 fedex.com 1.800.GoFedEx 1.800.463.3339

FEDEX INTERNATIONAL PREMIUM ® ZONES AND RATES: u.s. exportUse these rates when shipping outbound from the U.S. For rate information on our other international air cargo services, includingFedEx International Express Freight ® (IXF) and FedEx International Airport-to-Airport SM , call 1.800.332.0807.F I N D Y O U R R A T EDetermine FedEx InternationalPremium Rates1. Find the zone for your destinationin the zone table at right.2. Determine your total shipment weight(round up to the next-higher pound).3. Multiply the per-pound rate shownin the rate table below by the totalshipment weight.Destination City Airport Zone 1 Destination City Airport Zone 1Argentina Buenos Aires eZe l Hungary Budapest BUD MAustralia Melbourne MEL J India Mumbai BOM OSydney SYDN new Delhi DELAustria Vienna VIE H Indonesia Jakarta cgk JBelgium antwerp anR d Israel Tel Aviv TLV JBrussels BRUItaly Milan MXP eBrazil Sao Paulo VCP L Japan nagoya ngO gCanada Montreal yul aOsakakIXT toronto yyZtokyonRTVancouver YVRkorea, South Incheon Icn gChile Santiago Scl l Luxembourg luxembourg City lux dChina Beijing Pek n Malaysia kuala Lumpur kul JG guangzhou canPenang PENShanghai PVGMexico guadalajara gdl cShenzhen SZXMexico City MEXcolombia Bogota BOg lMonterrey MTYDenmark copenhagen cPh htoluca tlcEngland (U.K.) Birmingham Bhx d Netherlands (Holland) amsterdam aMS dL london lhRE eindhoven eINManchester MANRotterdam RTMStansted STNPanama Panama City Pty kFrance Bordeaux BOd d Philippines cebu ceB JL lille lILManila MNLlyonlySScotland (U.K.) aberdeen aBZ dnantes nteG glasgow glaPariscdgSingapore Singapore SIN FGermany Berlin txl e Spain Barcelona Bcn hBremen BREMadrid MADcologne cgnSweden Stockholm aRn hD dresden dRSSwitzerland Basel BSl hdusseldorf duSG geneva BSLFrankfurt FRAtaiwan taipei tPE Fhamburg haMThailand Bangkok BKK Jhanover haJUnited Arab Emirates dubai dxB JMunich MUCVenezuela Valencia VLN Lnuremberg nueVietnam Hanoi HAN JStuttgart STRHho Chi Minh City SGNhong Kong hong Kong hkg F 1 Country and zone alignments are subject to change without notice.FedEx International Premium ®Multiply by total shipment weight.WeightA0–99 lbs.100–1,100 lbs.1,101+ lbs.Minimum Charge$ 3.493.463.1343.00C$ 3.883.843.5243.00D$ 6.876.806.2443.00E$ 6.876.806.2443.00F$ 6.646.576.0343.00G$ 6.706.636.0843.00ZONES$H7.997.917.2643.00$J9.509.418.6443.00K$ 11.9411.8210.8643.00L$ 12.6612.5311.3943.00M$ 16.3916.2314.7543.00N$ 8.408.327.5543.00O$ 9.879.778.9743.00Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 104 for details.fedex.com 1.800.GoFedEx 1.800.463.3339 93

FedEx Ground and FedEx HOME DELIVERY U.S. RATES: ZONES 2–8ServiceDeliveryCommitmentZonesMaximum Weight in Lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647484950FedEx Ground ® and FedEx Home Delivery ® (up to 70 lbs.)1–5 days based on distance to destination2 3 4$ 5.175.375.455.585.795.966.266.516.656.867.107.307.507.657.807.928.008.118.248.398.558.758.949.129.359.609.819.9910.2010.4510.6610.7410.9411.0511.2511.4511.6511.8312.0012.1212.3112.5012.6612.8212.9613.1113.2513.3913.5313.67$ 5.405.725.976.166.256.446.636.827.017.057.347.557.757.978.228.348.608.819.129.429.7110.0010.3110.5710.8611.1111.3711.6411.8712.1612.4112.6812.9713.2613.5613.7514.0614.2814.5614.8915.1315.3115.5815.8416.1016.3516.5116.7216.9317.12$ 5.516.226.536.867.157.277.417.617.737.877.998.138.238.388.528.658.939.219.569.8910.2110.5810.9211.2611.5711.9212.2012.5912.9613.3613.6814.0514.4014.7215.0615.3915.6916.0416.4116.7717.0917.4217.7818.0718.4118.6818.9719.2619.5519.825 6$ 5.756.346.737.177.467.657.858.008.178.408.568.698.909.109.319.509.8910.4110.8811.3711.8612.3012.7513.1713.5614.0114.4414.8815.2315.6816.1116.5717.0217.4517.8918.3418.7819.2319.6520.0620.4820.8721.3221.7522.1822.5923.0123.4023.8024.15$ 6.046.757.157.537.837.978.208.468.639.009.329.7310.1710.7411.3111.7512.3812.9913.5614.1514.7315.3315.9116.5117.0917.7218.3118.8919.4520.0620.6221.2121.7722.3722.9423.5124.0324.5725.1525.6626.1426.5927.0927.5728.0528.4928.8929.3129.6930.077 8$ 6.126.897.367.858.208.448.669.049.5110.1710.8111.4612.1612.7813.4413.9514.7015.3516.0216.7017.3718.0618.7219.3720.0220.6821.3522.0022.5823.2323.8724.5425.1925.8526.5127.1627.8128.4829.1829.8030.4030.9931.6532.3032.9633.6134.2634.9235.5736.24$ 6.227.137.888.448.919.109.409.9610.5811.2811.9912.7913.6214.4015.1815.8416.6817.5218.3719.2120.0220.8921.7422.5923.4224.2525.0925.9626.7427.5928.4129.2730.0830.9331.7432.4933.1133.7334.4234.9935.5336.0936.7137.3137.9338.5639.1839.8140.4241.04FedEx Home Delivery ShipmentsA $2.45 residential surchargeper package will be added to theFedEx Ground standard list rate forFedEx Home Delivery shipments.Any fraction of a pound is rounded up to the next-higher pound.94 fedex.com 1.800.GoFedEx 1.800.463.3339

FedEx Ground and FedEx HOME DELIVERY U.S. RATES: ZONES 2–8ServiceDeliveryCommitmentZones51 lbs.525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100Maximum Weight in Lbs.2$ 13.7813.9214.0414.1814.3314.4514.6714.8214.9515.1015.2515.3715.4915.6315.7615.8916.0116.1416.2816.3916.7517.5918.4219.2619.9720.7321.5322.1922.9723.5924.1324.9425.6626.4327.1427.8928.6429.6130.6431.6432.1532.9333.7134.5035.3136.1036.9337.7638.5939.32FedEx Ground ® and FedEx Home Delivery ® (up to 70 lbs.)1–5 days based on distance to destination3 4 5 6 7$ 17.2817.4217.6117.7717.9218.1418.3318.5218.7218.9219.1019.2519.4419.6419.8620.1020.3120.5220.6720.8621.3022.0622.7623.5124.1924.9225.4925.9826.4827.1427.6328.1228.7029.4030.1130.7931.5132.2132.8933.5034.1734.8235.4936.1336.7437.3638.0738.6939.3139.95$ 20.0020.1820.3020.5620.7721.0021.2221.4621.7221.9622.1922.3922.6022.8323.1023.3623.5923.8124.0424.2024.4724.8125.1525.5226.1626.7327.4228.0128.7129.3930.0730.7531.4332.0732.6933.3534.1034.7335.3935.9236.6237.1537.8638.3939.0039.6540.2541.0341.8142.59$ 24.5324.8625.1825.5225.8926.2526.6326.9127.1727.3727.6827.9228.1628.3628.5528.7428.9129.0829.2429.3529.5930.1430.6531.3731.9332.4532.8633.2333.7434.2134.4635.1035.7936.4737.1637.8538.5339.2239.9040.3040.9941.5442.1342.6843.2543.8244.5045.0445.6046.28$ 30.4430.8031.1731.5531.9032.2832.6232.9933.2933.5833.8834.1234.3434.5834.8835.2435.5235.7135.9035.9836.2036.7537.3637.9438.2938.7739.4640.1440.4341.1241.6742.2042.8543.4944.1644.7845.3645.9546.5346.7647.3447.9348.3248.8849.2049.5950.1850.7651.3351.90$ 36.8637.4337.8938.2438.5238.8039.0939.3339.5539.7639.9940.2240.4840.7540.9641.1741.3741.6041.8241.9642.0142.5143.1643.8244.2745.0045.8546.6246.9047.1047.7348.3949.0549.6650.1950.7351.2651.8052.3352.4352.9653.5553.9054.4754.7655.1155.6856.2556.8157.388$ 41.6742.2842.9143.5444.1344.7645.3245.7746.1146.4046.6846.9747.2547.5247.8048.1548.2848.3948.5248.9549.0349.1649.2949.4849.5849.8549.9349.9750.3450.7150.8651.1051.6852.2752.8553.4354.0254.6255.2255.7956.3957.0157.5958.1958.7959.3759.9960.5761.1861.78FedEx Home Delivery ShipmentsA $2.45 residential surchargeper package will be added to theFedEx Ground standard list rate forFedEx Home Delivery shipments.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 95

FedEx Ground U.S. rates: zones 2–8Zones101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150lbs.2$ 39.9940.4041.1041.7642.4443.1443.7744.4045.0445.6046.1046.5947.0947.5948.1048.6049.0949.6150.1250.9951.5551.9152.4452.9553.4754.0054.5155.0555.5756.1056.6457.1757.7058.2358.6859.1659.6960.2360.7661.3261.8562.1062.6563.2063.4263.9764.5164.9265.2865.833$ 40.5941.2041.8342.4443.0943.7244.3845.0145.6446.3046.8147.3247.8448.3748.9149.4249.9550.4851.0251.5452.0852.6153.1353.6954.2254.7555.3055.8656.4056.9457.5058.0558.6159.1559.7260.2660.8561.4262.0362.6363.2063.8064.3964.9865.6066.1966.7967.3968.0068.624$ 43.3643.8644.4044.9345.4445.9746.4947.0247.5448.0848.6249.1549.6950.2250.7851.3151.8452.4052.9353.4954.0354.5855.1455.7156.2656.8157.3857.9458.5059.0459.6360.1960.7661.3461.9062.4963.0863.6964.2864.8865.5166.1166.7267.3467.9668.5769.2169.8270.4471.615$ 46.9447.5548.0348.5349.0449.5350.0450.5451.0451.5352.0352.5453.0353.5454.0554.5655.0555.5656.0556.5757.0857.5958.0858.6159.1159.6260.1360.6461.1761.6562.1962.6963.1963.7364.2664.8065.2765.8866.4366.9867.5068.0568.6169.1569.7170.2470.8071.3671.9074.326$ 52.4653.0053.5054.0054.5255.0255.5256.0256.5257.0657.5558.0558.5659.0759.5560.0760.5661.0661.5762.0662.5863.0763.5764.0964.5765.0965.5966.0866.5967.0767.5868.0868.5669.0969.6470.1970.6171.3071.8572.4272.9873.5274.0874.6475.2175.7676.3176.8877.4378.027$ 57.9458.4758.9859.4960.0260.5461.0861.6162.1462.6963.2263.7664.2864.8065.3565.8866.4166.9467.4767.9968.5269.0469.5870.1070.6271.1571.6772.1872.7173.2373.7774.2874.8175.3275.8776.4276.8977.5278.0678.6179.1679.7080.2680.8181.3581.8982.4483.0083.5384.098$ 62.3662.9663.5264.1264.6765.2765.8666.4367.0267.6168.3469.0869.6570.2370.8071.3771.9672.5273.4674.0574.6175.2275.8176.3876.9677.5878.1478.7579.3379.9280.8981.4882.0782.6783.2583.8784.4685.0485.6486.2486.8387.4188.0188.6089.1989.7690.3890.9792.0092.60Maximum Weight in Lbs.1–5 days based on distance to destinationFedEx Ground ®ServiceDeliveryCommitment96 fedex.com 1.800.GoFedEx 1.800.463.3339

FedEx Ground and FedEx HOME DELIVERY U.S. RATES:alaska and hawaii shIPMentsServiceDeliveryCommitmentZonesMaximum Weight in Lbs.1 lb.2 lbs.34567891011121314151617181920212223242526272829303132333435363738394041424344454647484950FedEx Ground ® and FedEx Home Delivery ® (up to 70 lbs.)1–7 days based on distance to destination17 22 23 25 9 14 92 96To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii$ 19.1821.3023.2125.3727.6330.0132.0633.9736.3638.6140.8142.5744.3246.1747.8750.1951.9554.3156.5158.6160.1862.0563.9366.0368.0870.3772.3174.2676.0877.9079.8281.5483.2585.1187.2189.2791.3193.4895.5097.5499.42101.30103.36105.42107.47109.54111.63113.55115.49117.44$ 4.804.854.884.944.995.145.335.525.705.916.106.346.546.766.977.147.367.567.808.018.238.428.668.879.139.359.609.8210.0610.2710.4910.6510.8311.0411.2311.4111.6011.7911.9512.1512.3112.5112.6612.8613.0213.2113.3713.5913.8014.03$ 7.498.099.5110.7012.1713.7115.1816.7018.1719.6721.1622.5823.9125.1626.4227.5928.9130.2531.5732.8434.0035.0936.1937.2838.4839.6640.8041.9943.1744.3545.5246.6247.7048.7649.6950.5451.4052.2553.1353.9954.8755.7256.5457.4358.2959.1660.0460.8861.7462.61$ 7.728.329.7711.2912.8314.4215.9817.6119.2220.8422.4223.9725.4326.9228.3829.7331.2832.8234.3635.9237.4638.9240.4141.8843.3144.7346.1147.5148.8850.2851.6152.8453.9955.0656.0657.0057.9158.8459.7660.7961.8562.9464.0465.1066.1967.2768.3769.4470.4371.36$ 19.1821.3023.2125.3727.6330.0132.0633.9736.3638.6140.8142.5744.3246.1747.8750.1951.9554.3156.5158.6160.1862.0563.9366.0368.0870.3772.3174.2676.0877.9079.8281.5483.2585.1187.2189.2791.3193.4895.5097.5499.42101.30103.36105.42107.47109.54111.63113.55115.49117.44$ 4.804.854.884.944.974.985.045.135.215.285.355.435.505.565.605.665.725.785.855.915.986.026.076.136.206.266.346.386.446.496.566.616.666.756.816.856.937.007.057.117.197.277.357.457.537.667.797.908.058.20$ 7.498.099.5110.7012.1713.7115.1816.7018.1719.6721.1622.5823.9125.1626.4227.5928.9130.2531.5732.8434.0035.0936.1937.2838.4839.6640.8041.9943.1744.3545.5246.6247.7048.7649.6950.5451.4052.2553.1353.9954.8755.7256.5457.4358.2959.1660.0460.8861.7462.61$ 7.728.329.7711.2912.8314.4215.9817.6119.2220.8422.4223.9725.4326.9228.3829.7331.2832.8234.3635.9237.4638.9240.4141.8843.3144.7346.1147.5148.8850.2851.6152.8453.9955.0656.0657.0057.9158.8459.7660.7961.8562.9464.0465.1066.1967.2768.3769.4470.4371.36FedEx Home Delivery ShipmentsA $2.45 residential surchargeper package will be added to theFedEx Ground standard list rate forFedEx Home Delivery shipments.Any fraction of a pound is rounded up to the next-higher pound.F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 97

FedEx Ground and FedEx HOME DELIVERY U.S. RATES:alaska and hawaii shIPMentsServiceDeliveryCommitmentZonesMaximum Weight in Lbs.51 lbs. $ 119.4252 121.3453 123.1954 125.1555 127.0856 129.0557 131.0958 133.0559 135.0960 137.2061 138.8862 141.1863 143.4664 145.8665 148.2466 150.5367 152.8168 155.0169 157.2870 160.6071 163.0572 165.4873 167.9074 169.5175 171.4576 173.5677 174.9978 175.9279 175.9580 177.7981 179.2982 180.1883 182.1684 184.2685 186.3886 188.3587 190.4788 192.5789 194.5890 196.5591 198.6692 200.5493 202.5194 204.4295 206.3896 208.2897 210.2798 212.1499 214.13100 216.12FedEx Ground ® and FedEx Home Delivery ® (up to 70 lbs.)1–7 days based on distance to destination17 22 23 25 9 14 92 96To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii$ 14.2214.4514.6514.9015.1115.3415.5415.7715.9816.2016.4016.6116.8317.0617.2817.4917.7117.9418.1518.3718.5619.1919.8220.4521.0821.7022.3322.9623.5924.2224.8325.4726.1026.7327.3627.9828.5929.2329.8630.5031.1131.7532.3633.0033.6334.2634.8935.5236.1436.76$ 63.3964.1064.8165.5066.2166.8567.4568.0768.7269.3269.9670.6171.2371.8272.4272.9573.5174.0374.5975.1575.6776.2576.7977.4278.1178.8479.5180.3181.1281.8782.6683.3684.0784.7985.4986.2787.0487.8288.5489.2589.9590.6591.3792.0792.8593.6394.4295.2195.9296.61$ 72.2973.2274.1575.0576.0176.8477.6178.4079.1779.9480.6581.3382.0482.7083.4384.1184.8085.5186.1986.8887.5788.2788.9789.6590.3791.0791.7892.4493.1593.8494.5495.2395.9496.6297.3397.9998.7399.38100.09100.78101.49102.18102.88103.57104.24104.95105.64106.36107.07107.74$ 119.42121.34123.19125.15127.08129.05131.09133.05135.09137.20138.88141.18143.46145.86148.24150.53152.81155.01157.28160.60163.05165.48167.90169.51171.45173.56174.99175.92175.95177.79179.29180.18182.16184.26186.38188.35190.47192.57194.58196.55198.66200.54202.51204.42206.38208.28210.27212.14214.13216.12$ 8.358.488.648.808.969.139.269.429.609.749.8810.0610.1810.3410.5210.6410.8110.9411.1111.2611.4212.0512.6613.3013.9114.5515.1515.7716.4017.0217.6318.2618.8919.5020.1320.7421.3721.9922.6123.2223.8724.4825.1125.7226.3526.9627.5928.2028.8229.46$ 63.3964.1064.8165.5066.2166.8567.4568.0768.7269.3269.9670.6171.2371.8272.4272.9573.5174.0374.5975.1575.6776.2576.7977.4278.1178.8479.5180.3181.1281.8782.6683.3684.0784.7985.4986.2787.0487.8288.5489.2589.9590.6591.3792.0792.8593.6394.4295.2195.9296.61$ 72.2973.2274.1575.0576.0176.8477.6178.4079.1779.9480.6581.3382.0482.7083.4384.1184.8085.5186.1986.8887.5788.2788.9789.6590.3791.0791.7892.4493.1593.8494.5495.2395.9496.6297.3397.9998.7399.38100.09100.78101.49102.18102.88103.57104.24104.95105.64106.36107.07107.74FedEx Home Delivery ShipmentsA $2.45 residential surchargeper package will be added to theFedEx Ground standard list rate forFedEx Home Delivery shipments.98 fedex.com 1.800.GoFedEx 1.800.463.3339

FedEx Ground U.S. rates: alaska and hawaii shIPMentsServiceDeliveryCommitmentZonesMaximum Weight in Lbs.101 lbs. $ 218.10102 220.11103 222.09104 224.20105 226.19106 228.28107 230.39108 232.49109 234.48110 236.46111 239.15112 241.85113 243.96114 246.08115 248.17116 250.19117 252.19118 254.19119 257.87120 259.99121 262.23122 264.45123 266.70124 268.93125 271.17126 273.38127 275.62128 277.86129 280.09130 282.33131 285.93132 288.17133 290.42134 292.67135 294.91136 297.15137 299.41138 301.66139 303.90140 306.01141 308.15142 310.32143 312.42144 314.57145 316.79146 319.05147 321.29148 323.53149 327.35150 329.601–7 days based on distance to destination17 22 23 25 9 14 92 96$ 37.3938.0338.6639.2939.9040.5341.1641.7942.4343.0543.6744.3044.9345.5546.1846.8347.4448.0848.6949.3349.9550.6051.2151.8452.4653.1053.7254.3654.9655.6156.2356.8757.4858.1258.7359.3860.0060.6361.2561.8962.5063.1263.7764.3965.0365.6566.2766.8967.5368.16$ 97.3398.0398.8099.59100.37101.10101.79102.50103.16103.99104.77105.55106.24106.97107.67108.39109.14109.94110.72111.48112.29113.08113.83114.62115.40116.21116.98117.77118.56119.33120.11120.91121.68122.46123.25124.06124.83125.62126.39127.16127.93128.74129.52130.31131.07131.85132.65133.45134.23135.01FedEx Ground ®To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii$ 108.46109.13109.84110.52111.23111.92112.60113.29113.98114.69115.37116.13116.94117.70118.45119.27120.03120.79121.49122.20122.88123.56124.27124.95125.67126.33127.06127.83128.57129.35130.15130.92131.68132.46133.16133.86134.55135.24135.91136.63137.30138.02138.71139.49140.25141.03141.80142.55143.35144.12$ 218.10220.11222.09224.20226.19228.28230.39232.49234.48236.46239.15241.85243.96246.08248.17250.19252.19254.19257.87259.99262.23264.45266.70268.93271.17273.38275.62277.86280.09282.33285.93288.17290.42292.67294.91297.15299.41301.66303.90306.01308.15310.32312.42314.57316.79319.05321.29323.53327.35329.60$ 30.0830.6931.3231.9432.5633.1833.7934.4335.0635.6836.2836.9037.5338.1438.7639.3940.0240.6441.2641.8842.5043.1343.7444.3644.9945.6246.2246.8647.4748.1048.7149.3449.9550.6051.2151.8352.4553.0853.6954.3254.9355.5456.1956.7957.4258.0458.6759.2759.9160.52$ 97.3398.0398.8099.59100.37101.10101.79102.50103.16103.99104.77105.55106.24106.97107.67108.39109.14109.94110.72111.48112.29113.08113.83114.62115.40116.21116.98117.77118.56119.33120.11120.91121.68122.46123.25124.06124.83125.62126.39127.16127.93128.74129.52130.31131.07131.85132.65133.45134.23135.01$ 108.46109.13109.84110.52111.23111.92112.60113.29113.98114.69115.37116.13116.94117.70118.45119.27120.03120.79121.49122.20122.88123.56124.27124.95125.67126.33127.06127.83128.57129.35130.15130.92131.68132.46133.16133.86134.55135.24135.91136.63137.30138.02138.71139.49140.25141.03141.80142.55143.35144.12F I N D Y O U R R A T Efedex.com 1.800.GoFedEx 1.800.463.3339 99

FedEx international ground rates: canadaUse these rates when shipping outbound from the U.S. to Canada*.ZONEsZONEsZONEsMaximum Weight in Lbs.1 lb.2 lbs.3456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051$ 13.1014.3014.8515.8516.9017.8018.6519.5020.3521.2522.0022.7523.5024.3025.2026.0526.9527.9528.8529.5530.4031.3532.2533.1033.8534.8035.6536.5037.3538.2039.0539.9040.7541.5042.4543.2044.2045.0045.8546.7547.5548.3049.2049.9550.7551.5552.3553.1554.0554.9554$ 20.6521.7022.8523.9524.8025.9526.6527.6528.2529.2030.2531.3032.3533.4034.5035.6036.8037.9539.2540.4041.5542.8044.0545.1546.4047.6048.8050.0551.2552.5053.6054.8556.1057.2558.2059.4060.6561.7062.7063.8064.9065.8567.0068.0069.1570.1571.2572.3573.3574.40Maximum Weight in Lbs.51 lbs.52535455565758596061626364656667686970717273747576777879808182838485868788899091929394959697989910051$ 56.6056.6058.1558.1559.6059.6060.8060.8062.1562.1563.3063.3064.4564.4565.3065.3066.3566.3567.3067.3068.3068.3069.4069.4070.4070.4070.9570.9571.8571.8572.4072.4073.2073.2073.7073.7074.5574.5575.3075.3075.8575.8576.6576.6577.3577.3578.0578.0578.6578.6554$ 76.0576.0577.5577.5579.1079.1080.6580.6582.1582.1583.9083.9085.4085.4086.8586.8588.5088.5090.1090.1091.6591.6593.5593.5595.5095.5096.8596.8599.0599.05101.20101.20103.25103.25105.60105.60107.65107.65109.75109.75112.00112.00114.00114.00116.15116.15118.35118.35120.40120.40Maximum Weight in Lbs.101 lbs.10210310410510610710810911011111211311411511611711811912012112212312412512612712812913013113213313413513613713813914014114214314414514614714814915051$ 82.7082.7082.7082.7082.7085.6085.6085.6085.6085.6088.4588.4588.4588.4588.4590.9590.9590.9590.9590.9593.3593.3593.3593.3593.3595.5595.5595.5595.5595.5597.7597.7597.7597.7597.75100.00100.00100.00100.00100.00102.20102.20102.20102.20102.20104.40104.40104.40104.40104.4054$ 126.15126.15126.15126.15126.15131.75131.75131.75131.75131.75137.30137.30137.30137.30137.30143.00143.00143.00143.00143.00148.55148.55148.55148.55148.55154.10154.10154.10154.10154.10160.25160.25160.25160.25160.25166.45166.45166.45166.45166.45172.50172.50172.50172.50172.50178.55178.55178.55178.55178.55*Additional surcharges apply to certain rural destinations in Canada.Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply, depending on commodity; see p. 104 for details.100 fedex.com 1.800.GoFedEx 1.800.463.3339

fees and other shipping information 1Optional-service fees, additional shipping fees and other shipping information.Optional-service fees apply whenyou select specific service options.See pp. 103–114 for fee amounts,descriptions and other information.OPTIONAL-SERVICE FEESCollect on DeliveryFedEx First Overnight ®FedEx Priority Overnight ®FedEx Standard Overnight ®U.S. PACKAGE INTERNATIONAL PACKAGE ExPRESS FREIGHT PAGESERVICES SERVICES SERVICES NO.FedEx 2Day ® A.M.FedEx 2Day ®FedEx Express Saver ®FedEx ® Collect on Delivery (C.O.D.) 4 4 4 4 4 4 4 4 108FedEx Ground ® C.O.D. 4 4 109FedEx Ground ® Electronic C.O.D. (E.C.O.D.) 4 110Dangerous Goods and Hazardous Materialsdangerous Goods (FedEx Express) 2 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 106hazardous Materials (FedEx Ground) 4 111DeliveryFedEx ® Delivery Signature Options 4 4 4 4 4 4 4 4 4 109FedEx Home Delivery Convenient Delivery Options 4 110Inside Delivery Charge 4 4 4 4 111Reroute of Shipment 4 4 4 4 4 4 4 4 4 4 113Saturday Delivery 4 4 4 4 4 4 4 4 114Pickupcourier Pickup Charge 4 4 4 4 4 4 4 4 4 105FedEx Ground ® Alternate Address Pickup 4 4 4 109Inside Pickup Charge 4 4 4 4 4 111On-Call Pickup Charge 4 4 4 112Pickup Charge (FedEx International Premium) 4 113Return On-Call Pickup Surcharge 4 4 4 4 4 114Saturday Pickup 4 4 4 4 4 4 4 4 4 4 4 4 4 4 114weekly Pickup Fee 4 4 4 114Proof of DeliveryFedEx Ground P.O.D. Advantage 4 4 4 110Signature Proof of Delivery via FedEx Standard Overnight Envelope 4 4 4 4 4 4 4 4 4 4 4 4 4 114ReturnsFedEx Email Return Label 4 4 4 4 4 4 4 4 4 109FedEx ExpressTag ® 4 4 4 4 109FedEx Ground ® Call Tag 4 4 109FedEx Print Return Label 4 4 4 4 4 4 4 4 4 110OtherDeclared Value 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 106electronic Export Information Filing Fee 4 4 4 4 4 4 108extra Services Charge 4 4 4 4 4 108FedEx International Controlled Export 4 4 110FedEx Ground ®FedEx Home Delivery ®FedEx International First ®FedEx International Priority ®FedEx International Economy ®FedEx International Ground ®FedEx First Overnight ® FreightFedEx 1Day ® FreightFedEx 2Day ® FreightFedEx 3Day ® FreightFedEx InternationalPriority ® FreightFedEx InternationalEconomy ® FreightFedEx International Premium ®More InformationF I N D Y O U R R A T E1For FedEx Express ® U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees.2Includes accessible and inaccessible dangerous goods, and dry ice. Availability varies by service. See Dangerous Goods on p. 106 for details.fedex.com 1.800.GoFedEx 1.800.463.3339 101

fees and other shipping informationYour shipment may incur fees inaddition to its base rate. This chartis an overview of those fees plus othershipping information. See pp. 103–114for fee amounts, descriptions andother information.U.S. PACKAGE INTERNATIONAL PACKAGE ExPRESS FREIGHT PAGESERVICES SERVICES SERVICES NO.ADDITIONAL shIPPING FEESAdditional Handling Surcharge 4 1 4 4 4 4 4 4 4 4 1 4 1 4 1 4 4 4 1 4 1 4 1 4 1 4 1 103Address Correction 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 103Ancillary Clearance Service Fees 4 4 4 4 4 4 4 104Broker Select Option Fee 4 4 4 4 105Change of Air Waybill Charge 4 105Clearance Entry Fee 4 105Delivery Area Surcharge 4 4 4 4 4 4 4 107Delivery Reattempt Charge 4 4 4 4 107Duties and Taxes 4 4 4 4 4 4 108Extended Service Area Delivery 4 4 4 4 108Extended Service Area Pickup 4 4 4 4 4 108Fuel Surcharge 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 110International Out-of-Delivery-Area Surcharge 4 4 4 4 4 111International Out-of-Pickup-Area Surcharge 4 4 4 4 4 111Metro Service Area Delivery 4 4 4 4 111Metro Service Area Pickup 4 4 4 4 4 111Missing or Invalid Account Number 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 112Northern Canada Surcharge 4 112Oversize Charge 4 4 4 4 4 4 4 4 4 113Payer Rebilling 4 4 4 4 4 4 4 4 4 4 4 4 4 113Residential Delivery Charge 4 4 4 4 4 4 4 4 4 2 4 2 4 2 4 4 4 4 4 4 2 4 2 113Residential Pickup Charge 4 4 4 4 4 114other shipping INFORMATIONCurrency Conversion 105Delivery Reattempts 107Dimensional Weight 108Minimum Billable Weight for FedEx Express ® Packaging 111Multiple-Piece Shipments 1121Effective Jan. 17, 2011.2Effective Jan. 17, 2011. For U.S. export services, the residential delivery charge will only apply to shipments to Canada.FedEx First Overnight ®FedEx Priority Overnight ®FedEx Standard Overnight ®FedEx 2Day ® A.M.FedEx 2Day ®FedEx Express Saver ®FedEx Ground ®FedEx Home Delivery ®FedEx International First ®FedEx International Priority ®See pp. 105–112 for details on how dimensional weight may affect your rate,guidelines for tendering multiple-piece shipments and other important FedExshipping information.FedEx International Economy ®FedEx International Ground ®FedEx First Overnight ® FreightFedEx 1Day ® FreightFedEx 2Day ® FreightFedEx 3Day ® FreightFedEx InternationalPriority ® FreightFedEx InternationalEconomy ® FreightFedEx International Premium ®More Information102 fedex.com 1.800.GoFedEx 1.800.463.3339

fees and other shipping information 1Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information. See the FedExExpress Terms and Conditions and FedEx Ground Tariff for more information. Separate fees apply for FedEx SameDay ® and FedEx ® International Next Flight.Fees that apply to FedEx Express ® U.S. services may also apply to FedEx Express services from the U.S. to Puerto Rico.For FedEx Express U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx1.800.463.3339 and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees.F I N D Y O U R R A T EU.S. Express Package Services = FedEx First Overnight ® , FedEx Priority Overnight ® , FedEx Standard Overnight ® , FedEx 2Day ® A.M., FedEx 2Day ® and FedEx Express Saver ®U.S. Ground Services = FedEx Ground ® and FedEx Home Delivery ®International Express Package Services = FedEx International First ® , FedEx International Priority ® and FedEx International Economy ®International Ground Service = FedEx International Ground ®U.S. Express Freight Services = FedEx First Overnight ® Freight, FedEx 1Day ® Freight, FedEx 2Day ® Freight and FedEx 3Day ® FreightInternational Express Freight Services = FedEx International Priority ® Freight, FedEx International Economy ® Freight and FedEx International Premium ®DEFINITION APPLICABLE SERVICEs chARGESAdditional Handling SurchargeExpress Packages. A surcharge applies to any package that: 1) measures greater than60 inches along its longest side; 2) measures greater than 30 inches along its second-longestside; 3) has an actual weight of greater than 70 lbs.; 4) is not fully encased in an outershipping container; 5) is encased in an outer shipping container made of metal or wood;6) is cylindrical, including (without limitation) cans, buckets, barrels, drums or pails that arenot fully encased in a shipping container made of corrugated cardboard; 7) is cylindrical,whether or not encased in corrugated cardboard, and exceeds 18 inches in length or 3 inchesin diameter or has a diameter greater than its height; 8) is bound with metal, plastic or clothbanding (including packages where the outer surface area is loosely wrapped or creased, orwhere the contents protrude outside the surface area); or 9) would become entangled in orcause damage to other packages or the FedEx conveyance system. For U.S. express services,this surcharge applies on a per-piece basis even if multiple pieces are bundled in a shipment.We reserve the right to assess additional handling charges for packages that require specialhandling or that require FedEx to apply additional packaging during transit.The additional handling surcharge does not apply to U.S. express packages that measuregreater than 108 inches along their longest side. Such packages are subject to the FedExoversize charge (see p. 113 for more information).Express Freight. A surcharge applies to any piece, skid or pallet of freight that measuresgreater than 70 inches along its longest side. For U.S. express freight services, thissurcharge applies on a per-piece, per-skid or per-pallet basis even if multiple pieces offreight are bundled in a shipment. We reserve the right to assess additional handlingcharges for freight that requires special handling during transit.Ground. A surcharge applies to any package that: 1) measures greater than 60 inches butequal to or less than 108 inches along its longest side; 2) measures greater than 30 inchesalong its second-longest side; 3) has an actual weight of greater than 70 lbs.; 4) is not fullyencased in an outer shipping container; 5) is encased in an outer shipping container made ofmetal or wood; 6) is cylindrical, including (without limitation) cans, buckets, barrels, drums orpails that are not fully encased in an outer shipping container made of corrugated cardboard;7) is bound with metal, plastic or cloth banding (including packages where the outer surfacearea is loosely wrapped or creased, or where the contents protrude outside the surfacearea); or 8) would become entangled in or cause damage to other packages or the FedExconveyance system. This surcharge applies on a per-piece basis even if multiple piecesare bundled in a shipment. We reserve the right to assess additional handling charges forpackages that require special handling or that require FedEx to apply additional packagingduring transit.Address CorrectionExpress. If a recipient’s address on an airbill, air waybill or shipping label is incompleteor incorrect, we may attempt to find the correct address and complete delivery. We willassess a shipping fee. For shipments receiving FedEx Express Multiweight ® pricing, thefee is $11 per package up to a maximum of $77 per shipment. Address correction is alsorequired if the recipient phone number is omitted for a Rural Delivery (RD) address or aStar Route Assignment (SRA) address in Alaska. If we are unable to complete delivery,we are not liable for failing to meet our delivery commitment.Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. boxZIP code. For international shipments destined to a P.O. box address, we may assess thefee if a valid telephone, fax or telex number is not provided for the recipient.For FedEx International Broker Select ® , the address correction fee will apply if the broker’saddress is incomplete or incorrect on the air waybill or other shipping documentation. Ifwe cannot determine the correct address or cannot reach the broker, we may attempt tocontact the sender for address clarification or instructions to return the shipment. If weare unable to complete delivery under these circumstances, we will not be liable forfailing to meet our delivery commitment.U.S. Express Package Services, U.S. GroundServices, International Ground ServiceInternational Express Package Services 2U.S. Express Freight Services 2FedEx International Priority Freight,FedEx International Economy Freight 2U.S. Express Package Services,International Express Package Services,FedEx International Priority Freight,FedEx International Economy FreightU.S. Express Freight Services$8 per package$8 per shipment$100 per piece, skid or pallet$100 per shipment$11 per correction$60 per correction1Charges shown do not include any fuel surcharge which may be applicable. Go to fedex.com/us/services/fuelsurcharge.html for details.2Effective Jan. 17, 2011.fedex.com 1.800.GoFedEx 1.800.463.3339 103

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESAddress Correction (cont.)Ground. If we are unable to deliver a shipment because the shipper-provided addressis incorrect or is a P.O. box, we will attempt to determine the correct address, completedelivery and notify the shipper of the address correction. We assess an additional chargefor delivery or attempted delivery to the corrected address. For shipments receiving FedExGround Multiweight ® pricing, the fee is $10 per package up to a maximum of $35 pershipment. The money-back guarantee does not apply to these shipments, and we are notliable for failing to complete delivery or meet our scheduled delivery time.U.S. Ground Services,International Ground Services$11 per correctionAncillary Clearance Service FeesFedEx provides import clearance processing for international express package andinternational express freight shipments, and international ground shipments. FedEx maycharge an ancillary clearance service fee, where applicable, on international shipmentsfor clearance processing, for services requested by the shipper, recipient or importer ofrecord, or to recover the costs passed to FedEx by the regulatory agency for regulatoryfiling. Ancillary clearance service fees that are invoiced are described on a separate lineitem on the duty-and-tax invoice.We may apply these service fees, which are subject to change, to either a U.S.- ornon-U.S.-based shipper, recipient or designated third party. When possible, we will honorthe shipper’s request to bill these service fees to the payer as designated on the Bill Dutiesand Taxes section of the air waybill or shipping label. When we are unable to honor thatrequest, the recipient may be invoiced for applicable ancillary clearance services.When the Bill Shipper or Bill Third Party option is selected to pay duty-and-tax charges,the payer will be invoiced for all applicable ancillary service fees that are assessed forclearance in the destination country, including all fees resulting from ancillary servicesthat may have been requested by the recipient.For more information about the ancillary clearance service fees that may apply to yourshipment, select your destination country from the list provided at fedex.com/ancillary/go/service.International Express Package Services,International Express Freight ServicesAncillary Clearance Service Fees: FedEx Express (U.S. Import Shipments)Additional Entry Line Items, per line$3if over 5 linesAdvancement FeeEntry Copy, per entryEntry of Goods Pursuant to U.S.Department of Defense ContractsLive Entry ProcessingOther Special Brokerage ProcessingPrior Notice for Food and Food ProductsStorage ChargeU.S. Bureau of Alcohol, Tobacco, Firearmsand Explosives ClearanceU.S. Fish and Wildlife Service ClearanceU.S. Food and Drug Administration ClearanceGreater of $6 or 2% of duty, tax andmerchandise processing fee charges$1$50$20$7–$62.50$10• $20 minimum• $0.04 per lb. per day for the first week,after 48 hours• $0.08 per lb. per day for the secondweek and beyond$70$97$20International Ground ServiceAncillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments)Additional Entry Line Items, per lineif over 5 linesDisbursement Fee (may be identifiedas an Advancement Fee on the FedExGround invoice)U.S. Fish and Wildlife Service ClearanceU.S. Food and Drug Administration ClearanceOther Government Agency, per entryAdditional Entry Line Items, per lineif over 5 linesDisbursement Fee (may be identifiedas an Advancement Fee on the FedExGround invoice)Fax or Call FeeTemporary Import Entry, per entryOther Government Agency, per entry$3Greater of $6 or 2% of duty, tax andmerchandise processing fee charges$97$20VariesAncillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments)CAD$3.75Note: Fees are per shipment unless otherwise noted.Greater of cad$10 or 2.5% ofduty-and-tax charges• CAD$3 (local)• CAD$4 (long distance, U.S. to Canada)CAD$120cad$16104 fedex.com 1.800.GoFedEx 1.800.463.3339

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESBroker Select Option FeeA fee applies to FedEx International Broker Select shipments if you choose to have uscomplete the delivery after customs clearance and if your recipient and customs brokerare served by different FedEx clearance points.FedEx International Priority, FedExInternational Economy, FedEx InternationalPriority Freight, FedEx InternationalEconomy FreightGreater of $10 per shipment or $0.50per lb.F I N D Y O U R R A T EChange of Air Waybill ChargeA charge applies to any change on the air waybill due to new sender instructions receivedafter a FedEx International Premium shipment has left the airport of departure. When thesender changes the destination and additional shipping is required, the sender is liablefor the shipping charges as originally routed, plus transportation charges between theoriginal and amended destination airports.Clearance Entry FeeWhen a shipment is processed as a brokerage-inclusive shipment and FedEx Groundarranges for clearance services, a clearance entry fee is charged to cover processesrequired to check the Commercial Invoice submitted with the shipment and completeentry preparation procedures required by either U.S. Customs and Border Protection or theCanada Border Services Agency, including calculation of applicable duties and taxes foreach type of commodity included in the shipment. The clearance entry fee is subject to allapplicable Canadian taxes.Courier Pickup ChargeA charge applies when you request a pickup, including requests made using FedEx ® electronicshipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 (say “schedule a pickup”).The charge is itemized separately on your invoice. If you pay by cash, which is not acceptedat all pickup locations; check; money order; or credit card, the charge will be collected whenyou tender the package. The charge applies for pickup of FedEx Express ® Billable Stamp andFedEx Express ® Prepaid Stamp shipments. This charge does not apply if you drop off yourpackage at a FedEx shipping location or if you have regular scheduled pickup.Currency ConversionFedEx Express customers who need their charges converted to a freely convertiblecurrency (other than U.S. dollars) will be billed using a daily conversion rate. Our sourcefor the daily information is OANDA, an internet exchange rate service.FedEx International PremiumInternational Ground ServiceU.S.-to-Canada ShipmentsValue for Duty (CAD$)$0–$20$20.01–$40$40.01–$100$100.01–$200$200.01–$1,000$1,000.01–$1,600$1,600.01–$2,000$2,000.01-plusCanada-to-U.S. ShipmentsValue for Duty$0–$200$200.01–$1,250$1,250.01–$2,000$2,000.01-plusU.S. Express Package ServicesInternational Express Package ServicesInternational Express Package Services,International Express Freight Services$6.50 per shipmentFee (CAD$)$0$7$19.45$29$40.30$46.70$52.74$6.03 for each additional $1,000Fee$0$23.75$35$1.70 for each additional $1,000$4 per package$4 per shipmentFor details on currency conversion, seethe Billing section in the FedEx ExpressInternational Terms and Conditions.fedex.com 1.800.GoFedEx 1.800.463.3339 105

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESDangerous GoodsAccessible Dangerous Goods. Certain dangerous goods must be accessible duringtransit. You can ship these accessible dangerous goods using FedEx First Overnight, FedExPriority Overnight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx InternationalFirst (U.S.-inbound), FedEx International Priority, FedEx International Economy (except toPuerto Rico), FedEx International Priority Freight, FedEx International Economy Freight(except to Puerto Rico), FedEx International Premium and FedEx International ExpressFreight ® (IXF) services.Class 1.4Class 2.1Class 2.2Class 3Class 4Class 5Class 8explosivesFlammable gasnon-flammable gas with a “cargo aircraft only” labelFlammable liquidFlammable solid, spontaneously combustible, dangerous when wetOxidizer and organic peroxidecorrosive materialInaccessible Dangerous Goods. You can ship the following dangerous goodsclassifications via most FedEx Express ® services.Class 2.2Class 6.1Class 6.2non-flammable gas without a “cargo aircraft only” labeltoxicInfectious substancesClass 7 Radioactive materials 1Class 9 ORM-D and all class 9You cannot ship dangerous goods of any kind in the FedEx ® 10kg Box or FedEx ® 25kg Boxwith the exception of Iata Section II lithium batteries.FedEx First Overnight,FedEx Priority OvernightFedEx Standard Overnight, FedEx 2Day A.M.,FedEx 2Day, FedEx Express SaverFedEx International First (U.S.-outbound)FedEx International First (U.S. import-ratedshipments), FedEx International Priority,FedEx International EconomyFedEx First Overnight Freight,FedEx 1Day FreightFedEx 2Day Freight, FedEx 3Day FreightInternational Express FreightServices• $70 per package (accessible)• $35 per package (inaccessible)• $5 per package (dry ice only)• $35 per package (inaccessible)• $5 per package (dry ice only)$5 per shipment (dry ice only)• Greater of $110 per shipment or$0.60 per lb. (accessible)• Greater of $55 per shipment or$0.30 per lb. (inaccessible)• $5 per shipment, or $5 per packagefor shipments to or from Puerto Rico(dry ice only)• Greater of $76 per shipment or$0.60 per lb. (accessible)• Greater of $35.50 per shipment or$0.24 per lb. (inaccessible)Greater of $35.50 per shipment or$0.24 per lb. (inaccessible only)• Greater of $110 per shipment or$0.60 per lb. (accessible)• Greater of $55 per shipment or$0.30 per lb. (inaccessible)Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible),only dangerous goods charges are assessed. The dry-ice surcharge is not assessed.Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice areassessed the same fees that apply to shipments within the U.S. You can ship ORM-Don an international air waybill to Puerto Rico only. ORM-D is classified as inaccessibledangerous goods.Declared ValueSee the Declared Value and Limits of Liability sections in the FedEx Express Terms andConditions and the FedEx Ground Tariff for details.If U.S. multiple-package shipments processed together on a FedEx electronic shippingsolution contain a package with a declared value equal to or greater than $500, the DirectSignature Required FedEx ® Delivery Signature Option will automatically be applied to theentire shipment. Additional Direct Signature Required fees will apply to those packageswithin the shipment with a declared value of less than $500. See FedEx DeliverySignature Options on p. 109 for more information.1 Class 7 Radioactive materials cannot be shipped using FedEx First Overnight, FedEx First OvernightFreight or FedEx International First.U.S. Express Package ServicesInternational Express Package ServicesU.S. Ground Services,International Ground ServiceU.S. Express Freight ServicesInternational Express Freight Services$0.75 per $100 of value for shipmentsvalued in excess of $100 ($2.25 minimum)$0.75 per $100 of value in excess of $100or $9.07 per lb., whichever is greater$0.75 per $100 of value for shipmentsvalued in excess of $100 ($2.25 minimum)$0.75 per $100 of value in excess of $100or $1 per lb., whichever is greater$0.75 per $100 of value in excess of $100or $9.07 per lb., whichever is greater106 fedex.com 1.800.GoFedEx 1.800.463.3339

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESDelivery Area SurchargeA delivery area surcharge applies to package shipments destined to select U.S. ZIP codes.In addition, a delivery area surcharge applies to FedEx Express ® and FedEx Ground ®shipments destined for areas in Alaska and Hawaii that are remote, sparsely populatedor geographically difficult to access. Go to fedex.com/us/rates-surcharges for a list ofZIP codes where this surcharge applies.A maximum charge may apply for shipments receiving FedEx multiweight pricing.For FedEx Ground packages that exceed 70 lbs. and are destined to an Alaska ZIP codethat receives the delivery area surcharge, the applicable fee will be 3.5 times the Alaskacommercial or Alaska residential charge (FedEx Home Delivery packages cannot exceed70 lbs.).FedEx Priority Overnight, FedEx StandardOvernight, FedEx 2Day A.M., FedEx 2Dayand FedEx Express SaverPer-Package ChargeMaximum Charge:Multiweight PricingCommercial $1.85 $9.25Extended Commercial $1.85 $9.25Alaska Commercial 1 $15 Not applicableHawaii Commercial 2 $6 Not applicableResidential $2.75 $9.25Extended Residential $3 $9.25Alaska Residential 1 $15 Not applicableHawaii Residential 2 $6 Not applicableFedEx GroundCommercial $1.85 $9.25Extended Commercial $1.85 $9.25Alaska Commercial $30 Not applicableHawaii Commercial $11 Not applicableIntra-Hawaii Commercial $1 Not applicableFedEx Ground and FedEx Home DeliveryResidential $2.75 $9.25Extended Residential $3 $9.25Alaska Residential $30 Not applicableHawaii Residential $11 Not applicableIntra-Hawaii Residential $1 Not applicableF I N D Y O U R R A T EDelivery Reattempt ChargeIf we cannot complete delivery of a U.S express freight or international express freightshipment on the initial delivery attempt, the freight will be returned to the nearest FedExExpress Freight ramp location. We will not reattempt delivery unless the shipper or recipientrequests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattemptwill be subject to a delivery reattempt charge in addition to all other applicable charges. Afterthree attempts to notify the recipient or shipper, or five business days after the initial deliveryattempt, whichever comes first, the shipment may be considered undeliverable.Delivery ReattemptsExpress and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Ground willreattempt delivery of U.S. nonresidential shipments if: 1) no one at the recipient address or aneighboring address is available to sign for the package and there is no signature release onfile; or 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient isavailable to sign for the package.Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx HomeDelivery will reattempt delivery of U.S. residential shipments if: 1) the shipper has selected aFedEx Delivery Signature Option and no eligible recipient is available to sign for the package;or 2) we, at our sole discretion, determine the package may not be released. Some exceptionsapply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details.Express Packages (International). For FedEx Express international packages, we provideredelivery service upon request at no additional charge. However, if delivery of a shipmentto a residential address in an international location (including a residence used as an office)cannot be completed on the initial attempt, we may, at our sole discretion, either reattemptdelivery, hold the shipment at our facility until we contact the recipient for further deliveryinstructions, or both. After three attempts to deliver and/or three attempts to notify therecipient, or five business days from the date of shipment, whichever occurs first, the shipmentmay be considered undeliverable.For FedEx International First shipments, we may provide three delivery attempts. For shipmentsthat cannot be delivered on the first attempt, we may reattempt delivery by 10:30 a.m. on theday of the first attempted delivery. If necessary, a second reattempt may occur by 10:30 a.m.the following business day.Express Freight. For more information on FedEx Express ® Freight delivery reattempts, seeDelivery Reattempt Charge above.1 Applies to FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day only.2 Applies to only FedEx Priority Overnight and FedEx 2Day shipments from the contiguous U.S., Alaska or Hawaii.U.S. Express Freight ServicesExpress Services, Ground ServicesGreater of $45 per shipment or$0.0481 per lb.See the definition at left and the Pickupand Delivery section in the FedExExpress Terms and Conditions and FedExGround Tariff for details.fedex.com 1.800.GoFedEx 1.800.463.3339 107

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESDimensional WeightExpress. Dimensional weight is calculated by multiplying the length by width by heightof each package in inches and dividing the total by 166 (for shipments within the U.S. andshipments between the U.S. and Puerto Rico) or 139 (for U.S. export and U.S. import-ratedinternational shipments). If the dimensional weight exceeds the actual weight, charges maybe assessed based on the dimensional weight. Dimensions of one-half inch or greater arerounded up to the next whole number; dimensions less than one-half inch are rounded down.The final calculation is rounded up to the next whole pound. Dimensional weight applies ona per-package or per-shipment basis to all FedEx Express U.S. shipments in customerpackaging, and on a per-shipment basis to all international shipments and U.S.-to-PuertoRico shipments in customer packaging. Shipments in FedEx packaging may be subject todimensional-weight pricing.Ground. Dimensional weight may apply to FedEx Ground packages that are 3 cubic feet(5,184 cubic inches) or larger. Multiply the length by width by height of each package ininches. If the total is 5,184 or greater, calculate dimensional weight by dividing by 166(for shipments within the U.S.) or 139 (for shipments to Canada). If the dimensional weightexceeds the actual weight, charges may be assessed based on the dimensional weight.Dimensions of one-half inch or greater are rounded up to the next whole number;dimensions less than one-half inch are rounded down. The final calculation is rounded up tothe next whole pound. If the package measures less than 5,184 cubic inches, dimensionalweight does not apply and charges will be assessed based on actual weight.Duties and TaxesDuties and taxes, including goods and services tax (GST) and value-added tax (VAT), may beassessed on the contents of the shipment. Any such charges will be billed to the recipient,unless you instruct us otherwise. In the event we advance duties and taxes on any givenshipment, the payer will be assessed a surcharge based on a flat rate or on a percentage ofthe total amount advanced.Electronic Export Information Filing Fee (formerly the Shipper’s ExportDeclaration Filing Fee)A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. government’sAutomated Export System (AES) via FedEx Export AgentFile ® on your behalf.Extended Service Area DeliveryShipments delivered to points outside the FedEx primary service areas are assessed anextended service area delivery charge. No other destination-related, surchargeable freightservices are available to extended service areas.For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreightand select “Delivery commitments.” To determine the service area for your shipment, go tofedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator,or call 1.800.332.0807.Extended Service Area PickupShipments picked up outside the FedEx primary service areas are assessed an extended servicearea pickup charge. No other origin-related, surchargeable freight services are available fromextended service areas.For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreightand select “Delivery commitments.” To determine the service area for your shipment, go tofedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator,or call 1.800.332.0807.Extra Services ChargeWhen the shipper or recipient requests a special handling service beyond the standardfreight pickup and delivery features of service outlined in this FedEx Service Guide, orwhen determined by FedEx, we will assess an extra services charge in addition to allother applicable charges.FedEx ® Collect on Delivery (C.O.D.)If the C.O.D. sender’s shipments have a 20 percent refusal rate, a higher charge may beapplied. If a C.O.D. shipment is refused by the recipient, we will return the shipment to thesender. See the Collect on Delivery (C.O.D.) Service section in the FedEx Express Terms andConditions. For shipments receiving FedEx Express Multiweight ® pricing, the maximumcharge is $70 per shipment.Express Services, Ground ServicesInternational Express Package Services,International Express Freight ServicesInternational Express Package Services,International Express Freight ServicesU.S. Express Freight ServicesU.S. Express Freight Services,FedEx International PremiumU.S. Express Freight Services,FedEx International PremiumFedEx Priority Overnight, FedEx StandardOvernight, FedEx 2Day A.M., FedEx 2Day,FedEx Express SaverFedEx 1Day Freight, FedEx 2Day Freight,FedEx 3Day FreightIf the dimensional weight exceeds theactual weight, charges may be assessedbased on the dimensional weight. Seethe definition at left for details.See the definition at left and the Dutiesand Taxes section in the FedEx ExpressInternational Terms and Conditionsfor details.$10 per shipment$110 per shipment$110 per shipment$62 per handler hour ($62 minimum)$10 per package$55 per shipment108 fedex.com 1.800.GoFedEx 1.800.463.3339

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESFedEx ® Delivery Signature OptionsWe provide three options when you need a signature upon delivery: Indirect SignatureRequired, Direct Signature Required and Adult Signature Required. Indirect SignatureRequired is available to residential addresses only. For shipments receiving FedEx ExpressMultiweight or FedEx Ground Multiweight pricing, the maximum charge is $14 pershipment for Indirect Signature Required, $22.75 per shipment for Direct Signature Requiredand $29.75 per shipment for Adult Signature Required. When you tender multiple-packageshipments processed together using a FedEx electronic shipping solution to us, any FedExDelivery Signature Option that you select will apply to all packages within the shipment.U.S. Express Package Services,U.S. Ground ServicesInternational Ground Service• $2 per package(Indirect Signature Required)• $3.25 per package(Direct Signature Required)• $4.25 per package(Adult Signature Required)$3.25 per package(Direct Signature Required)F I N D Y O U R R A T EFedEx Email Return LabelA charge applies in addition to shipping charges once the recipient has used thereturn label.FedEx ExpressTag ®A charge applies in addition to shipping charges when we pick up the package for returnat your recipient’s location.FedEx Ground ® Alternate Address PickupWe may provide pickup service to an address other than the shipping location associatedwith the FedEx Ground account number, upon request, for an additional charge of$10 per unique address per week. The fee only applies to FedEx Ground on-call pickupsscheduled at an alternate address location by account numbers that are assessed theweekly pickup fee (see p. 114).FedEx Ground ® Call TagA $7 charge applies in addition to shipping charges when you request a call tag for acommercial location via electronic shipping solutions or selecting Schedule a Pickup fromthe Ship tab at fedex.com. An $8 charge applies in addition to shipping charges when youcall FedEx Customer Service to request a call tag for a commercial location. For residentiallocations, an $8 charge applies in addition to shipping charges when you request a call tagvia electronic shipping solutions, selecting Schedule a Pickup from the Ship tab atfedex.com or calling FedEx Customer Service. Additional delivery charges may apply.FedEx Ground ® C.O.D.A charge applies when you direct us to collect payment from your recipient.If you select regular or guaranteed funds C.O.D., the charge is $10 per package.If you select currency C.O.D., the charge is $10 per package plus an additional chargebased on your shipment’s destination. For currency C.O.D. deliveries in the U.S., theadditional charge is $20 per package for currency collection up to $500, plus an additional4 percent of the currency C.O.D. amount that is in excess of $500. For currency C.O.D.deliveries in Canada, the additional charge is $20 per package. The minimum charge forcurrency C.O.D. is $30 per package for all destinations.For shipments receiving FedEx Ground Multiweight pricing, the maximum C.O.D. chargeis $70 per shipment for regular or guaranteed funds C.O.D. For currency C.O.D. deliveriesin the U.S., the maximum charge is $210 per shipment plus an additional 4 percent of theC.O.D. amount per package that is in excess of $500. For currency C.O.D. deliveries inCanada, the maximum charge is $210 per shipment.If you select FedEx Ground C.O.D. for multiple-package shipments processed togetherusing a FedEx electronic shipping solution, all packages within the shipment will belabeled C.O.D.1Not available with FedEx Home Delivery.FedEx First Overnight, FedEx PriorityOvernight, FedEx Standard Overnight,FedEx 2Day A.M., FedEx 2Day, U.S.Ground Services, FedEx 2Day Freight,FedEx 3Day FreightFedEx Priority Overnight, FedEx StandardOvernight, FedEx 2Day A.M., FedEx 2DayU.S. Ground Services, InternationalGround ServiceU.S. Ground ServicesU.S. Ground Services, 1International Ground Service$1 per label$4 per package$10 per unique address per week• $7 per package (commercial pickuprequested via electronic shippingsolutions or Schedule a Pickupat fedex.com)• $8 per package (commercial pickuprequested via FedEx Customer Service)• $8 per package (residential pickup)$10 per package (additional charge forcurrency C.O.D. shipments; see definitionat left)fedex.com 1.800.GoFedEx 1.800.463.3339 109

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESFedEx Ground ® Electronic C.O.D. (E.C.O.D.)A charge applies when you direct us to collect payment from your recipient and depositit directly into your bank account. There is an additional weekly service charge of $10 fordeposit in 48 hours, or $35 for deposit in 24 hours. For shipments receiving FedEx GroundMultiweight pricing, the maximum charge is $70 per shipment in addition to the weeklyservice charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. — it isnot available for shipments to or within Canada.U.S. Ground Services 1 $10 per package, plus a $10 or $35weekly charge (see definition at left)FedEx Ground P.O.D. AdvantageYou can choose to pay either a per-package or per-month fee when enrolling.FedEx Home Delivery Convenient Delivery OptionsYou can choose a convenient delivery option for recipients with special appointment andevening requirements.FedEx International Controlled ExportA charge applies when you select the FedEx International Controlled Export optionfor shipments moving under a U.S. State Department (DSP) license or U.S. DrugEnforcement Administration permits. The charge also applies for in-bond shipmentsmoving under a transportation and exportation customs form (CF7512) from a foreigntrade zone or bonded warehouse.FedEx Print Return LabelA charge applies in addition to shipping charges once the recipient has used thereturn label.Fuel SurchargeWe reserve the right to assess fuel and other surcharges on shipments, without notice. We willdetermine the amount and duration of any such surcharges at our sole discretion. By tenderingyour shipment to FedEx, you agree to pay the surcharges, as determined by FedEx.For FedEx Express, the fuel surcharge percentage will be subject to adjustment monthly using arounded average of the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel,as published monthly by the U.S. Department of Energy. The surcharge now in effect applies toall FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx InternationalExpress Freight (IXF) and FedEx International Airport-to-Airport SM shipments.For FedEx Ground, the fuel surcharge percentage will be subject to adjustment monthly using arounded average of the National U.S. On-Highway Average price for a gallon of diesel fuel, aspublished monthly by the U.S. Department of Energy.Changes to the fuel surcharge will be applied effective the first Monday of each month. Thesurcharge percentage will be reflected on your FedEx invoice. The percentage for each monthis available at fedex.com/us/services/fuelsurcharge.html approximately two weeks beforethe surcharge is applicable.1Not available with FedEx Home Delivery.U.S. Ground Services,International Ground ServiceFedEx Date Certain Home Delivery ®With Indirect Signature RequiredWith Direct Signature RequiredWith Adult Signature RequiredFedEx Evening Home Delivery ®With Indirect Signature RequiredWith Direct Signature RequiredWith Adult Signature RequiredFedEx Appointment Home Delivery ®With Direct Signature RequiredWith Adult Signature RequiredFedEx International Priority,FedEx International Priority FreightFedEx First Overnight, FedEx PriorityOvernight, FedEx Standard Overnight,FedEx 2Day A.M., FedEx 2Day, U.S.Ground Services, FedEx 2Day Freight,FedEx 3Day FreightExpress Services, Ground Services$1 per package or $150 per month$3 per shipment$3 per shipment plus $2 per package$3 per shipment plus $3.25 per package$3 per shipment plus $4.25 per package$7 per shipment$7 per shipment plus $2 per package$7 per shipment plus $3.25 per package$7 per shipment plus $4.25 per package$15 per shipmentIncluded$15 per shipment plus $4.25 per package$50 per shipment$0.50 per labelGo to fedex.com/us/services/fuelsurcharge.html for updatesto the fuel surcharge.110 fedex.com 1.800.GoFedEx 1.800.463.3339

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESHazardous MaterialsWe assess a surcharge on each package containing hazardous materials. Materialsclassified as ORM-D are the only hazardous materials you can ship via FedEx HomeDelivery and FedEx International Ground (no surcharge applies for ORM-D).FedEx GroundFedEx Home Delivery, InternationalGround Service$25 per packageORM-D only; no charge appliesF I N D Y O U R R A T EInside Delivery ChargeWhen requested, FedEx may move shipments to positions beyond the adjacent loadingarea. In doing so, we will assess an inside delivery charge in addition to all other applicablecharges. The adjacent loading area is defined as a delivery site that is directly accessiblefrom the curb and is no more than 50 feet inside the outermost door. We will assess aninside delivery charge when shipment breakdown is necessary to fit a shipment through adoorway. FedEx does not provide piece count or piece verification when a breakdown of afreight shipment occurs at the delivery site.Inside Pickup ChargeWhen requested, FedEx may move shipments from positions beyond the adjacent loadingarea. In doing so, we will assess an inside pickup charge in addition to all other applicablecharges. The adjacent loading area is defined as a pickup site that is directly accessiblefrom the curb and is no more than 50 feet inside the outermost door.International Out-of-Delivery-Area SurchargeShipments delivered to remote and less-accessible locations outside the U.S. areassessed an out-of-delivery-area surcharge. Go to fedex.com/us/rates-surchargesfor a list of postal codes or cities by destination country where this surcharge applies.International Out-of-Pickup-Area SurchargeShipments picked up from remote and less-accessible locations outside the U.S. areassessed an out-of-pickup-area surcharge. Go to fedex.com/us/rates-surchargesfor a list of postal codes or cities by origin country where this surcharge applies.Metro Service Area DeliveryShipments delivered to select highly congested metro ZIP codes are assessed a metroservice area delivery charge. No other destination-related, surchargeable freight servicesare available to metro service areas.For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreightand select “Delivery commitments.” To determine the service area for your shipment, go tofedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator,or call 1.800.332.0807.Metro Service Area PickupShipments picked up in select highly congested metro ZIP codes are assessed a metroservice area pickup charge. No other origin-related, surchargeable freight services areavailable from metro service areas.For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreightand select “Delivery commitments.” To determine the service area for your shipment, go tofedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator,or call 1.800.332.0807.Minimum Billable Weight for FedEx Express PackagingA minimum billable weight applies to shipments packaged in FedEx Express boxesand tubes.U.S. Express Freight ServicesU.S. Express Freight Services,FedEx International PremiumInternational Express Package Services,FedEx International Priority Freight,FedEx International Economy FreightInternational Express Package Services,FedEx International Priority Freight,FedEx International Economy Freight (U.S.import-rated shipments only, for all services)U.S. Express Freight ServicesU.S. Express Freight Services,FedEx International PremiumU.S. Express Package Services,International Express Package ServicesGreater of $75 per shipment or$0.05 per lb.Greater of $75 per shipment or$0.05 per lb.Greater of $24 per shipment or $0.24 per lb.Greater of $24 per shipment or $0.24 per lb.$110 per shipment$110 per shipment• A minimum billable weight of 2 lbs.applies to the FedEx ® Small Box,FedEx ® Medium Box and FedEx ® LargeBox for U.S. and U.S. export shipments• A minimum billable weight of 6 lbs.applies to the FedEx ® Tube forU.S. shipments• A minimum billable weight of 7 lbs.applies to the FedEx Tube forU.S. export shipmentsfedex.com 1.800.GoFedEx 1.800.463.3339 111

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESMissing or Invalid Account NumberA fee applies if the shipper does not provide a valid or accurate FedEx account number orcredit card number for the billing option selected.Multiple-Piece ShipmentsFor FedEx Express and FedEx Ground package services, you can ship multiple piecesas a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions,packaging type and delivery instructions (including FedEx Delivery Signature Options,collect on delivery, FedEx Express Saturday pickup or delivery, Hold at FedEx Locationservice, or FedEx Home Delivery convenient delivery options); 2) move together on thesame day from one sender to one recipient; and 3) meet all size, weight and acceptanceguidelines for the selected service. Individual packages in a multiple-piece shipment mayhave different weights, dimensions and declared value. Within the U.S. only, individualpackages in a multiple-piece shipment processed using FedEx electronic shippingsolutions may contain different designations of dangerous goods (for FedEx Express)or hazardous materials (for FedEx Ground). All labeling requirements, guidelines andrestrictions apply. Each individual piece or single handling unit must have an addresslabel showing complete sender and recipient addresses.Multiple-piece shipments tendered as express freight must be palletized, stackable,forkliftable, banded and shrinkwrapped to form single handling units.Once a multiple-piece shipment tendered via a U.S. package service reaches a totalshipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver) or200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight rates), it is ratedon a price-per-package and a price-per-total-shipment-weight basis. You are billed the lowerof the two rates. For FedEx Express, a 15-lb. average minimum package weight for theshipment applies. For FedEx Ground, an average minimum package weight for the shipmentapplies and varies by contract. FedEx Express international multiple-piece shipments arebilled based on total shipment weight.All FedEx electronic shipping solutions can create shipping labels for FedEx Express andFedEx Ground multiple-piece shipments within the U.S., and will place a master trackingnumber and package-count sequence and total on each label. A FedEx ® Express PackageUS Airbill or FedEx ® Express Freight US Airbill can accept up to 999 pieces as a multiplepieceshipment (except for shipments in FedEx ® Envelope or FedEx 10kg Box and FedEx25kg Box packaging).Northern Canada SurchargeAn additional charge applies for packages destined to the Yukon, Northwest Territories, Nunavutand Labrador. This surcharge applies to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z.On-Call Pickup ChargeA charge applies when you request a FedEx Ground pickup, including requests made usingFedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 (say “schedulea pickup”). The charge is itemized separately on your invoice. This charge does not apply if youdrop off your package at a FedEx shipping location or if you are assessed the weekly pickup fee(see p. 114). On-call pickup charges also do not apply to FedEx Print Return Label, FedEx EmailReturn Label and FedEx Ground ® Package Returns Program pickups.1Same-day pickup is available in select areas only.Express Services, Ground ServicesU.S. Express Services, InternationalExpress ServicesGround ServicesInternational Ground ServiceU.S. Ground Services, InternationalGround Service$11 per shipmentFedEx Express Multiweight ratesmay apply. See pp. 49–50 (U.S.) andp. 69 (Puerto Rico and international)for more details.FedEx Ground Multiweight rates areavailable by contract only.$65 per package over the Zone 54 rate• $3 per package (future-day pickupsrequested via electronic shippingsolutions)• $4 per package (future-day pickupsrequested via FedEx Customer Service)• $4 per package (same-day pickups 1requested via electronic shippingsolutions)• $5 per package (same-day pickups 1requested via FedEx Customer Service)112 fedex.com 1.800.GoFedEx 1.800.463.3339

fees and other shipping informationDEFINITION APPLICABLE SERVICES CHARGESOversize ChargeExpress. The maximum limits for FedEx Express U.S. packages are 150 lbs., and 119 inchesin length and 165 inches in length and girth. Packages that weigh 150 lbs. or less and exceed108 inches in length or 130 inches in length and girth are considered “oversize” packages.Oversize packages are rated based on the greater of the package’s actual rounded weight ordimensional weight. In addition, a charge of $50 per oversize package applies.We may refuse packages that exceed 119 inches in length or 165 inches in length and girth,or if we find them in our network, we may consider them for shipping at our sole discretion.These packages also are rated based on the greater of the package’s actual rounded weight ordimensional weight, and a $50 charge per oversize package applies.Note: We may accept FedEx Express packages weighing less than 151 lbs. that exceed165 inches in length and girth and rate them as FedEx Express Freight U.S. shipments.See the Extra-Large Packages section in the FedEx Express U.S. Terms andConditions for details.Ground. A package weighing 150 lbs. or less and measuring greater than 130 inches in lengthand girth is classified as an “oversize” package. The shipping charges for an oversize packageare based on the greater of the package’s actual rounded weight and its dimensional weight.A charge of $50 per oversize package also applies to any package measuring greater than 130inches in length and girth.For FedEx Home Delivery, the shipping charges for any package with a dimensional weight ofgreater than 70 lbs. are the same as a FedEx Ground package of corresponding dimensionalweight being shipped under the same circumstances, plus FedEx Home Delivery fees and othercharges. A charge of $50 per oversize package also applies to any package measuring greaterthan 130 inches in length and girth.U.S. Express Package Services,U.S. Ground Services, InternationalGround Service$50 per packageF I N D Y O U R R A T EPayer RebillingFor every request to change the billing instructions for a shipment, we will assess a fee tothe payer in addition to shipping charges.Pickup Charge (FedEx International Premium)FedEx International Premium is an airport-to-airport service. Pickup at the shipper’slocation is available for an additional fee. The fees are: minimum charge $20, $0.16 perpound for shipments that weigh 100–220 lbs., $0.14 per pound for shipments that weigh221–660 lbs., and $0.12 per pound for shipments that weigh 661 lbs. or more.Reroute of ShipmentA shipping fee is billed to the account number specified on the FedEx airbill or shipping labelfor each rerouted package; it appears as an address correction on the invoice. Reroutes caninclude delivering to a different address in the same city or changing a hold-at-locationinstruction to courier delivery. Only one reroute is allowed per package. Any requested changeto an address that is not a reroute or an address correction is a new shipment, and newshipping charges will apply. For shipments receiving FedEx Express Multiweight pricing, thefee is $11 per package up to a maximum of $77 per shipment.Residential Delivery ChargeA residential delivery charge applies to shipments to a home or private residence,including locations where a business is operated from a home, or to any shipment inwhich the shipper has designated the delivery address as a residence.For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing,the maximum charge is $24 per shipment.1Effective Jan. 17, 2011.U.S. Express Package Services, InternationalExpress Package Services, U.S. ExpressFreight ServicesFedEx International PremiumU.S. Express Package ServicesU.S. Express Freight ServicesU.S. Express Package Services,U.S. Ground Services, InternationalGround ServiceInternational Express Package Services(to Canada, and U.S. import-ratedshipments from all origins) 1U.S. Express Freight ServicesFedEx International Priority Freight,FedEx International Economy Freight(to Canada, and U.S. import-ratedshipments from all origins) 1$11 per shipmentVaries based on shipment weight; seedefinition at left ($20 minimum)$11 per package$60 per shipment$2.75 per package ($2.45 per package forFedEx Home Delivery)$2.75 per shipment$110 per shipment$110 per shipmentfedex.com 1.800.GoFedEx 1.800.463.3339 113

fees and other shipping informationDEFINITION APPLICABLE SERVICEs chARGESResidential Pickup ChargeShipments picked up at a home or private residence, including locations where a businessis operated from a home, incur a residential pickup charge in addition to all other applicablecharges.Return On-Call Pickup SurchargeA charge applies for pickup of FedEx Print Return Label and FedEx Email Return Labelshipments. This charge does not apply if you drop off your package at a FedEx shippinglocation or include it in a regular scheduled pickup.Saturday DeliveryFor U.S. package shipments, Saturday delivery is available with FedEx First Overnight,FedEx Priority Overnight and FedEx 2Day for an additional charge.For U.S. express freight shipments, Saturday delivery is available to several U.S. marketswith FedEx First Overnight Freight, FedEx 1Day Freight and FedEx 2Day Freight for anadditional charge. Hold at FedEx Location service is not available with Saturday expressfreight delivery. To determine if Saturday delivery is available to your destination, go tofedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator,or call 1.800.332.0807.For international shipments, Saturday delivery is available for an additional charge inmany of the countries served by FedEx International Priority. In certain Far East and MiddleEast countries, Saturday is a regular business day, and delivery is available at no extracharge via many FedEx Express international services. U.S.-inbound delivery is availablein major markets via FedEx International Priority and FedEx International Priority Freightfor an additional charge. Call FedEx International Customer Service at 1.800.GoFedEx1.800.463.3339 (say “international services”) for more information.Saturday PickupSaturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedExStandard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver for anadditional charge. The maximum Saturday pickup charge for FedEx Express U.S. packageservices is $105 per shipment. An additional charge also applies when you request Saturdaypickup for FedEx International First, FedEx International Priority or FedEx International PriorityDirectDistribution ® shipments. To check availability, select Get Rates & Transit Times from theShip tab at fedex.com. Saturday pickup is not available with FedEx International Economy.For U.S. express freight shipments, Saturday pickup is available in several U.S. marketswith FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx3Day Freight for an additional charge. To determine if Saturday pickup is available at yourlocation, go to fedex.com/usfreight and select “U.S. shipping resources” to use the ServiceArea Locator, select Get Rates & Transit Times from the Ship tab at fedex.com, or call1.800.332.0807.For U.S. export express freight shipments, Saturday pickup is available in several U.S. marketswith FedEx International Priority Freight and FedEx International Economy Freight for anadditional charge. To check availability, select Get Rates & Transit Times from the Ship tab atfedex.com. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say“international services”) for more information.Signature Proof of Delivery via FedEx Standard Overnight EnvelopeA charge applies when you request to have FedEx signature proof-of-delivery informationdelivered to you via FedEx Standard Overnight. (This information also is available atfedex.com for no charge.)Weekly Pickup FeeFedEx Ground may provide regular scheduled pickup service for an additional charge.The weekly pickup fee is assessed to the account number associated with the regularscheduled pickup. The weekly pickup fee amount is determined using the accountnumber’s previously invoiced combined weekly FedEx Express, FedEx Ground and FedExSmartPost ® charges. Account numbers assessed the weekly pickup fee do not payon-call pickup charges (see p. 112). Also see FedEx Ground Alternate Address Pickupon p. 109.U.S. Express Freight Services,FedEx International PremiumFedEx First Overnight, FedEx PriorityOvernight, FedEx Standard Overnight,FedEx 2Day A.M., FedEx 2DayFedEx First Overnight, FedEx PriorityOvernight, FedEx 2Day (charge is notapplied to shipments rated as FedExExpress Multiweight)FedEx International PriorityFedEx First Overnight Freight, FedEx1Day Freight, FedEx 2Day Freight,FedEx International Priority Freight(U.S. import-rated shipments only)U.S. Express Package ServicesFedEx International First,FedEx International PriorityU.S. Express Freight Services,FedEx International Priority Freight,FedEx International Economy FreightU.S. Express Package Services,International Express Package Services,U.S. Express Freight ServicesU.S. Ground Services,International Ground Service$110 per shipment$4 per package$15 per package$15 per shipment$200 per shipment$15 per package$15 per shipment$200 per shipment$6 per request• $10 per week (invoiced weeklyshipping charges of $75 or more)• $20 per week (invoiced weeklyshipping charges of less than $75)114 fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m s117 FedEx Express Terms and Conditions117 U.S.130 International145 FedEx Ground Tarifffedex.com 1.800.GoFedEx 1.800.463.3339 115

116fedex.com 1.800.GoFedEx 1.800.463.3339

fedex express TERMS and CONDITIONSEffective January 3, 2011Updated July 14, 2011r e v i e w t e r m sContentsU.S. ShipmentsDefinitions 118Non-Waiver 119Account Numbers 119Alcoholic Beverages 119Billing 119Cartage Agents 120Claims 121Collect on Delivery (C.O.D.) Service 121Credit Terms 122Dangerous Goods 122Declared Value and Limits of Liability(Not Insurance Coverage) 123Delivery Signature Options 123Dimensional Weight (Volumetric Weight) 124Extra-Large Packages 124Firearms 124Fuel Surcharge 124Inspection of Shipments 124Liabilities Not Assumed 124Limitations on Legal Actions 125Live Animals and Ornamental Marine Life(Including Live Fish) 125Money-Back Guarantee Policy 125Oversize Packages 126Overweight Packages 126Package Consolidators (Including FedExAuthorized ShipCenters) 126Packaging and Marking 126Perishables 127Pharmaceuticals 127Pickup and Delivery 127Plants and Plant Materials 127Prohibited Items 127Proof of Delivery 128Rate Quotations 128Refusal or Rejection of Shipments 128Return Options 128Routing and Rerouting 128Service Areas 128Signature Releases 128Tobacco Products 129Undeliverable Shipments 129Warranties 129For the most current updates to the FedEx Express Terms and Conditions,please go to fedex.com.fedex.com 1.800.GoFedEx 1.800.463.3339 117

fedex express terms and conditionsU.S. ShipmentsThese FedEx Express Terms and Conditions, contained in the FedEx Service Guide,supersede all previous terms and conditions, amendments, supplements, and other priorstatements concerning the rates and conditions of FedEx Express service to which theseterms and conditions apply. The downloadable version (PDF) of the FedEx Express Termsand Conditions at fedex.com on the date of shipment is controlling.the FedEx Service Guide consists of the Our Services information at fedex.com (U.S.and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx ExpressTerms and Conditions; and the FedEx Ground Tariff. The information in the Our Servicessection of the FedEx Service Guide is not part of the contract of carriage. FedEx reservesthe right to unilaterally modify, amend, change or supplement the FedEx Service Guide,including, but not limited to, the rates, services, features of service, and these terms andconditions, without notice. Only an officer in the Legal Department of FedEx Corporationor successor positions may authorize a supplement to, or modification, change or amendmentof, the FedEx Service Guide. No other agent or employee of FedEx, its affiliates orsubsidiaries, nor any other person or party, is authorized to do so. This restriction inmodification does not apply to a modification applicable to a single customer andincluded in a FedEx Sales or FedEx Customer Automation agreement. To the extent aconflict exists between a FedEx Sales or FedEx Customer Automation agreement andthese FedEx Express Terms and Conditions, the FedEx Sales or FedEx Customer Automationagreement controls.any failure to enforce or apply a term, condition, or provision of the FedEx ServiceGuide shall not constitute a waiver of that term, condition or provision or otherwiseimpair our right to enforce or apply such a term, condition or provision in the future.U.S. ShipmentsThe following pages contain the FedEx Express Terms and Conditions applicable to thetransportation of any package, document, envelope, skid, container or other item byFedEx Express U.S. Services (including FedEx SameDay, FedEx SameDay City, FedEx FirstOvernight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx2Day, FedEx Express Saver, FedEx SameDay Freight, FedEx First Overnight Freight, FedEx1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight), including, but not limitedto, any such items tendered by customers utilizing FedEx electronic shipping systems,manifests, airbills, labels, shipping software and stamps when shipping between pointswithin the U.S., including Hawaii and Alaska. See the International Shipments sectionwhen shipping to or from international points, including points between Puerto Rico andthe U.S. See the FedEx Ground Tariff when shipping by FedEx Ground.If there is a conflict between these terms and conditions and the terms andconditions on any FedEx airbill, manifest, stamp, shipping label or other transitdocumentation, the terms and conditions in the FedEx Service Guide, as amended,modified, changed or supplemented, will control.Rates and service quotations by our employees and agents are based uponinformation you provide, but final rates and service may vary based upon the shipmentactually tendered and the application of these terms and conditions. Rates quoted willvary depending on whether (1) the shipper is a FedEx account holder and (2) the shipperhas discounts applied to his or her account.• Shippers will be quoted FedEx Standard List Rates if they have a valid FedExaccount, do not have discounts applied to their account and if they charge theirshipping to their account.• Shippers will be quoted Account-Specific Rates if they have a valid FedExaccount, have discounts applied to their account and if they charge their shippingto their account.• Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S.that are paid for by cash, check, debit or credit card instead of being charged to avalid FedEx account.For the most current information regarding areas served and delivery commitments,contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.Definitions“Account-Specific Rates” are the rates paid by FedEx account holders who have discountsapplied to their account and who charge their shipping to their FedEx account.“Airbill” means any shipping document, manifest, label, stamp, electronic entry or similaritem used to tender shipments to FedEx Express for transportation.“Business day” means Monday through Friday except for the following holidays:memorial Day New Year’s Dayindependence Day Constitution Day (Puerto Rico only)Labor DayGood Friday (Puerto Rico only)thanksgiving Day Three Kings Day (Puerto Rico only)christmas Day“Business delivery” means any delivery that is not a residential delivery.“Chargeable weight” means the greater of actual or dimensional weight. For all ratingpurposes, “length” is the longest side of any package or object. Any fraction of a poundis rounded up to the next-higher pound.“Commercial delivery” means any delivery that is not a residential delivery.“Consolidator” means any person, corporation, partnership or other entity that is independentfrom FedEx and derives income from the consolidation of the packages of othersfor tender to us, including all FedEx Authorized ShipCenter locations and entities whohave executed a Packaging and Pricing Agreement, Package Consolidator Agreement orPackaging Agreement with FedEx.“Customer,” “sender” or “shipper” means the person whose name is listed on theairbill as the sender.“FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporationand its officers, employees and agents (but does not include cartage agents).“FedEx Express Freight” means FedEx First Overnight Freight, FedEx 1Day Freight,FedEx 2Day Freight and FedEx 3Day Freight unless the context requires otherwise.“Freight” means any single piece or skid with a chargeable weight greater than 150 lbs.Any fraction of a pound is rounded up to the next-higher pound.“Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended orsupplemented.“In good credit standing” means: (1) that payment on the FedEx account is current;(2) the account is not in “cash-only” status; and, (3) for commercial or business accounts,the balance does not exceed the credit limit established by FedEx.“Overcharge” means a charge based on an incorrect rate; an incorrect special handlingfee; billing a service other than the service selected for the package; billing based onincorrect package or shipment weight; billing to the wrong account number; or any otherbilling, unrelated to a service failure, that results in an incorrect charge.“Package” means any single parcel or piece with a chargeable weight of 150 lbs. orless. Any fraction of a pound is rounded up to the next-higher pound.“Proof of delivery” means electronically captured delivery information, which mayinclude date, time, location and signature information.“Recipient” means the person whose name is listed on the airbill as the recipient.“Reroute” means to deliver a shipment to an address different from that specified onthe airbill, and includes a change: (1) from one street address to another in the samecity and state; (2) from directions to Hold at FedEx Location to a request for delivery toanother location; (3) from the delivery instructions on the airbill to a request to Hold atFedEx Location; or, (4) from one Hold at FedEx Location address to another in the samecity and state. Any requested change to an address that is not a reroute or an addresscorrection is a new shipment, and new shipping charges will apply.“Residential delivery” means a delivery made to a home or private residence, includinglocations where a business is operated from the home, and/or a delivery in which theshipper has designated the delivery address as residential.“Residential pickup” means a pickup from a home or private residence, includinglocations where a business is operated from the home.“Retail Rates” apply to shipments originating in the U.S. that are paid for by cash,check, debit or credit card instead of being charged to a valid FedEx account.“Return option” means FedEx Print Return Label, FedEx Email Return Label, FedExExpress Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag.“Service failure” means delivery of your package 60 seconds or more after our publisheddelivery commitment for the FedEx service for that package, except as otherwisedescribed in these terms and conditions.“Shipment” means one or more pieces, either packages or freight, moving on asingle airbill.118fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m s“Standard List Rates” are the rates paid by FedEx account holders who do not havediscounts applied to their account and who charge their shipping to their FedEx account.“Transportation charges” mean amounts assessed for movement of a shipmentand does not include any other fees or charges that may be assessed under the FedExService Guide, such as (but not limited to) declared-value charges, special handling fees,customs duties and taxes, C.O.D. charges, and surcharges.“Valid” as it relates to account numbers means a FedEx account number that has beenissued by FedEx and that is in good credit standing.“You” or “your” means the shipper/sender, recipient and their agents, servants,employees, and any other person or entity having or claiming an interest in a shipment.Non-WaiverAny failure by us to enforce or apply a term, condition or provision of the FedEx ServiceGuide does not constitute a waiver of that term, condition or provision and does nototherwise impair our right to enforce such term, condition or provision.Account NumbersFor transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you mustpay by cash (not accepted at all FedEx locations), check, money order or credit card.Payment is required when you give us your package. For “Bill Sender” and “Bill ThirdParty” transactions, packages will not be accepted unless you provide a valid FedExaccount number. For “Bill Recipient” transactions, packages can be tendered withoutpayment, but in order for the package to be delivered, the recipient must provide a validFedEx account number or pay with cash, check, money order or credit card at time ofdelivery. If the recipient refuses to pay, the package will be treated as undeliverable andthe sender will be responsible for all transportation charges and other fees, including allspecial handling fees.For customers utilizing our electronic systems, a valid FedEx account number isrequired for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions.FedEx account holders who pay for shipments originating in the U.S. with cash, check,debit or credit card instead of charging to a valid FedEx account will be charged FedExRetail Rates instead of FedEx Standard List Rates or Account-Specific Rates.Account numbers are issued by FedEx according to shipping location and are nontransferable.Account numbers are issued and used solely at the discretion of FedEx.FedEx may discontinue the use of accounts, in whole or in part, and terminate all orparticular accounts and account numbers at any time, for any reason, at its solediscretion. Improper, illegal or any other misuse of your FedEx account may also, atthe sole discretion of FedEx, result in loss of discounts or termination of the account.Improper, illegal or other misuse includes, but is not limited to, ordering supplies for anypurpose other than shipping with FedEx, unauthorized consolidation of shipments ownedby different parties, or violations of the terms and conditions in this FedEx Service Guide.If your account has been compromised or stolen, the account may be closed and you maybe issued a new account. However, you will be responsible for all valid charges on theclosed account. Any supplies, materials, rights or privileges that you acquire by holding aFedEx account number may not be used for any purpose other than shipping with FedEx,and FedEx may seek damages against you for any improper, illegal or other misuse ofyour account. If your account is terminated, we reserve the right, at our sole discretion,to deny your application for new or additional FedEx account numbers at any time inthe future. Except for Canada- and Puerto Rico-based accounts, international accountnumbers may not be used for shipments between two points within the U.S. All chargeswill be billed and must be remitted in U.S. funds.All requests for account numbers are subject to credit investigation and verificationby our Credit Department and Customer Account Confirmation Department. FedExutilizes business credit reporting agencies, audited financial statements, Standard &Poor’s and Moody’s bond ratings, and other sources as necessary, to determineeligibility for open credit terms. FedEx does not offer consumer credit privileges. Anyindividual shipping for personal use must prepay the shipment charges or establish aFedEx account for billing directly to a major credit card. Stored-value cards or gift cardscannot be used to open an account; however, such cards may be used for payment whentendering a package at staffed FedEx shipping locations, and in conjunction with ourcredit card acceptance policy.The party to whom a FedEx account number is issued is liable for all charges tothe account, including those resulting from unauthorized use. The account holder isresponsible for the safekeeping of the account number. The account number shouldbe released only to those authorized to ship on the account.Failure to keep your FedEx account current may result in your account being placedon a cash-only status. Use of an account on cash-only status may result in your packagebeing delayed, rejected or returned until arrangements for payment are completed. Ifthe account number to be billed is not valid, the shipment may be delayed until analternative form of payment is secured. If a package is held or delivery is otherwisedelayed because the account is not in good credit standing, you will not be entitled toa refund or credit of your transportation charges under the Service Failure Money-BackGuarantee Policy.You must use your FedEx account number to obtain any discount applicable to youraccount. Use of your account number constitutes your agreement that all packagesshipped by us shall be subject to these terms and conditions, as modified, amendedor supplemented.FedEx may provide trade credit information on its account holders to credit bureaus.Alcoholic BeveragesOnly licensed entities may ship alcohol of any type with FedEx. For more information, goto fedex.com/us/wine. Consumers may not ship alcohol.A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits)when both the shipper and recipient are either licensed wholesalers, licensed dealers,licensed distributors, licensed manufacturers, licensed retailers or licensed importers,subject to additional requirements and all applicable laws and regulations. Contact yourFedEx account executive for complete details.B. Licensee to Consumer. FedEx will accept wine shipments from licensed entitiesdirectly to consumers, subject to additional requirements and all applicable laws andregulations. Contact your FedEx account executive for complete details. Shipments ofbeer or spirits to consumers are prohibited.BillingA. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx accountnumber must appear on the airbill, and the account must be in good credit standing. Thesender may request an initial rebilling to another party, but all subsequent rebills will beonly to the sender. (See section G, Billing and Special Handling Fees.)B. “Bill Recipient” means charges will be billed to the recipient. (This is not C.O.D. service.)The recipient’s FedEx account number must be provided on the airbill at the time ofshipment, or by the recipient at the time of delivery, and must be in good credit standing.If an account number in good credit standing is not provided, the recipient must pay forthe shipment at the time of delivery.C. “Bill Third Party” means charges will be billed to someone other than the sender orrecipient. Charges for shipments within the U.S. may be billed only to a third party in theU.S. In order to choose this billing option, the FedEx account number of the third partymust appear on the airbill at the time it is tendered and the account must be in goodcredit standing.D. We reserve the right to verify the method of payment for any shipment and to refuseany shipment for which the method of payment cannot be verified.E. For packages tendered for transportation with a FedEx Express Prepaid Stamp, FedExreserves the right to bill the customer for packages that are overweight or requirespecial handling. FedEx Express Prepaid Stamps are nonrefundable and nontransferable.F. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX,THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR AND AGREES TO PAYALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES, IF THE RECIPIENTOR THIRD PARTY FAILS OR REFUSES TO PAY.G. Billing and Special Handling Fees:1. A special handling fee will be charged when no account number appears on theairbill or when an incomplete, inaccurate or invalid account number appears onthe airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a“Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received withouta FedEx account number, we will attempt to determine the correct account fromour records and bill the account for all charges and fees, plus the special handlingfee. Any applicable discount will apply. If, however, we cannot determinethe correct account, the transportation charges plus the special handling fee willbe billed directly to the sender, and no discount will be allowed. See Rates in theFedEx Service Guide for details.2. Payer Rebilling. A special handling fee will be charged to the sender for eachrequest for a change to billing instructions for a package. We will acceptrequests for change to billing instructions up to 90 days from the invoice date.Such requests will be accepted only for unpaid shipments.fedex.com 1.800.GoFedEx 1.800.463.3339 119

fedex express terms and conditionsU.S. Shipments(Billing, cont.)3. A $20 special handling fee will be charged to you for any check or electronicfunds transfer that is dishonored for any reason.H. Electronically captured data will be used for billing purposes in the event a billingcopy of the airbill is not available at the time of billing.I. You must furnish with your payment the invoice numbers to which your paymentapplies. Payment should be sent using your remittance advice to one of the following:(By FedEx Envelope)fedEx Lockbox 360353room 154-0455500 Ross Streetpittsburgh, PA 15262120(By U.S. Postal Service)Any customer not using electronic data interchange (EDI) or FedEx Billing Onlinewhose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH,pa, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to:fedExp.O. Box 371461pittsburgh, PA 15250-7461Any customer not using EDI or FedEx Billing Online whose billing address is inaK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY shouldmail payment and remittance detail to:fedExp.O. Box 94515palatine, IL 60094-4515Any customer not using EDI or FedEx Billing Online whose billing address is inaL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to:fedExp.O. Box 660481dallas, TX 75266-0481Any customer not using EDI or FedEx Billing Online whose billing address is inaZ, CA, HI, NV, OR or UT should mail payment and remittance detail to:fedExp.O. Box 7221pasadena, CA 91109-7321Customers who receive their invoices via EDI should mail their payment to:fedEx ERSp.O. Box 371741pittsburgh, PA 15250-7741Customers who receive their invoices via FedEx Billing Online should mail theirpayment and remittance detail to:fedEx Billing Onlinep.O. Box 371599pittsburgh, PA 15250-7599J. Customers using an EDI format for invoicing are required to submit remittance dataelectronically. Some invoice adjustment requests may also be transmitted electronically.K. If you are interested in or have questions regarding any of our invoicing orpayment methods, contact your FedEx account executive or call Revenue Services at1.800.GoFedEx 1.800.463.3339 (say “billing”), or access our internet application ManageMy Account at fedex.com.L. Invoice Adjustments/Overcharges:1. We reserve the right to audit airbills and shipments made via any means,including, but not limited to, an electronic shipping device to verify serviceselection and shipment weight. If the service selected or weight entered is incorrect,we may make appropriate adjustments to the shipment charges at any time.2. Default Billing. Senders are solely responsible for accurately completing allsections of the airbill and for the entry of accurate shipment information intoany electronic shipping device. If you fail to provide or correctly enter thisinformation, you will be billed and agree to pay based on our estimate of thenumber of packages transported and either the dimensional weight at the timeof billing or a standard default weight-per-package estimate, both of which willfedex.com 1.800.GoFedEx 1.800.463.3339be determined by us at our sole discretion. If no service is marked, we will sendyour shipment via FedEx Priority Overnight or FedEx 1Day Freight, whicheveris applicable.3. Our money-back guarantee policy governs and is the exclusive remedy forrequests for refunds or credits related to service failures. (See the Money-BackGuarantee Policy section for applicable notice provisions and other conditions.)If the money-back guarantee is suspended or revoked, there is no remedy.4. Requests for invoice adjustments due to an overcharge must be received within60 days after the original invoice date (or ship date if prepaid by cash, check,money order or credit card).5. FedEx is not obligated to refund any overcharge or pay any other obligationowed when your FedEx account is, or has been in the past, more than 60 dayspast due.6. If your account is more than 60 days past due, FedEx may, at its sole discretion,apply any overcharge amounts or other overpayments it agrees are owed to youagainst the oldest invoices.7. You may request an invoice adjustment for reasons not related to a servicefailure in the following ways:a. Use our internet application FedEx Billing Online at fedex.com if you are aregistered user; orb. Submit your request through the invoice adjustment feature at fedex.com; orc. Submit the request in writing using the invoice adjustment form on the backof your invoice. If your request exceeds the space available on the form,you may submit your request via email using the formatted spreadsheet andemail address provided at fedex.com/us/account/invhome/other/eremit.html;ord. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your requestvia the telephone invoice adjustment system, the request must state the reasonyou believe an adjustment or refund is warranted and must provide thefollowing: the FedEx account number (if any); the FedEx tracking number; andthe date of shipment.a partial payment against an invoice is not considered a request for invoiceadjustment or notice of a refund request.8. If you choose to send your request for an invoice adjustment for non-servicerelatedfailure via FedEx or the U.S. Postal Service, please send it to:fedExrevenue Services3965 Airways Boulevardmodule Gmemphis, TN 38116You may also send your request via fax to the FedEx toll-free fax service:1.800.548.3020.9. We will not be liable for any invoice adjustment unless you comply with thenotice requirements described above. The filing of a lawsuit against us does notconstitute compliance with these notice provisions.For additional information or assistance regarding billing issues, contact RevenueServices at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Mondaythrough Friday.M. Additional Taxes. If a federal value-added, consumption or similar tax is applicableto your shipment, we reserve the right to add that amount to your shipping chargeswithout notice. We pay any applicable federal excise tax on the air transportation portion ofour service.N. The shipper and any other party who is liable for payment are responsible for allreasonable costs incurred by FedEx in obtaining or attempting to obtain payment forservices rendered by us. Such costs include, but are not limited to, attorneys’ fees,collection agency fees, interest and court costs.O. At our sole discretion, FedEx may transfer and assign ownership of, and any rightsto collect, any and all charges due and payable to us.Cartage AgentsWe provide pickup and delivery service to points within our primary service areas.Service outside our primary service areas may be provided through cartage agents. Formore information, please call Customer Service at 1.800.GoFedEx 1.800.463.3339 orExpress Freight Customer Service at 1.800.332.0807.

e v i e w t e r m sA. Our delivery commitment time and money-back guarantee policy apply only to theportion of the transportation handled directly by us (see the Money-Back GuaranteePolicy section). The delivery commitment time begins when the cartage agent tendersthe shipment to us and ends when a shipment is available for pickup by you or a cartageagent. Our tender of a shipment to a cartage agent constitutes delivery of the shipmentby us for all purposes. Except as stated below for FedEx Express Freight shipments, we arenot responsible for service failures as a result of cartage agent pickups or deliveries.B. For FedEx Express Freight shipments destined to extended service areas (H4, H5, H6)and when FedEx arranges delivery by a cartage agent, our delivery commitment timeand money-back guarantee policy apply to both the portion of the transportation handleddirectly by us and to the portion of the transportation handled by the cartage agent.(See the Money-Back Guarantee Policy section.) For FedEx Express Freight shipmentsoriginating in extended service areas (H4, H5, H6, H7) the delivery commitment time beginswhen the cartage agent tenders the shipment to FedEx.C. For FedEx Express Freight shipments destined to H7 extended service areas, ourdelivery commitment time and money-back guarantee policy apply only to the portionof the transportation handled directly by us. The delivery commitment time ends whena shipment is available at the FedEx location for pickup by you or a cartage agent. Weare not responsible for service failures as a result of cartage agent pickups from, ordeliveries to, H7 extended service areas.D. If you elect to make arrangements for pickup or delivery directly with a cartageagent, you are responsible for all charges and fees assessed by the cartage agent.The invoice you receive from us will reflect only our charges and fees.E. A special handling fee applies; see Rates in the FedEx Service Guide.F. cartage agents are independent contractors. They are neither employees nor agentsof FedEx Express, and we are not responsible for any of their acts or omissions.ClaimsA. We must receive notice of a claim due to damage (visible or concealed), delay(including spoilage claims), shortage, or failure to properly collect or deliver a C.O.D.payment within 21 calendar days after delivery of the shipment. (See the Money-Back Guarantee Policy section for the time period to request a refund or credit oftranspor-tation charges due to a service failure.) We must receive notice of all otherclaims, including, but not limited to, claims for nondelivery or misdelivery, within ninemonths after the package was tendered to FedEx Express for shipment.B. Notice of claims for which you are seeking more than US$100 must be in writing.All claims must be made within the time limits set forth previously.C. Your notice of claim must include complete shipper and recipient information, aswell as the FedEx tracking number, date of shipment, number of pieces, and shipmentweight. Failure to provide us with notice in the manner and within the time limits setforth in paragraphs (A) through (B) will result in denial of your claim, and we will haveno liability or obligation to pay your claim. The filing of a lawsuit does not constitutecompliance with these notice provisions.D. Written documentation supporting the amount of your claim must be delivered tous within nine months after the package was tendered to FedEx Express for shipment.Such documentation may include original purchase invoices, estimates or invoicesfor repair, expense statements, appraisals, final confirmation screen if online orderwith proof of payment, or other records. These documents must be verifiable toour satisfaction.E. We are not obligated to act on any claim until all transportation charges havebeen paid. The claim amount may not be deducted from these charges or from anyoutstanding balance owed to us.F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premisesas well as the right to retrieve the damaged package for inspection at a FedEx facility.The terms and conditions applicable to the original shipment (including any declaredvalue) will govern the disposition of all claims in connection with the shipment,including any claim relative to the retrieval, inspection or return of the package. When apackage is picked up for inspection, a receipt for the damaged package will be providedif requested by the recipient. All of the original shipping cartons, packing and contentsmust be made available for our inspection and retained until the claim is concluded.G. Except in the case of concealed damage, receipt of the shipment by the recipientwithout written notice of damage on the airbill is prima facie evidence that theshipment was delivered in good condition.H. We do not accept claims from customers whose packages were tendered to FedExthrough a package consolidator. (See the Package Consolidators [Including FedExAuthorized ShipCenters] section.)I. Only one claim can be filed in connection with a shipment. Acceptance of paymentof a claim shall extinguish any right to recover in connection with that shipment.J. When we resolve a claim by paying full value for a shipment, we reserve the right topick up the package for salvage, and all rights, title to, and interest in the package shallvest with us.K. You can file a claim in the following ways:1. submit claims online at fedex.com/us/claimsonline.2. send written claims, including the completed claim form and supportingdocumentation, via the U.S. Postal Service or fax to:fedEx Cargo Claims Departmentp.O. Box 256pittsburgh, PA 15230fax: 1.877.229.4766if you fax your completed claim form and supporting documentation, FedEx willsend you a confirmation letter by return fax.3. call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtaina case number for your claim, then complete a print copy of the claim form. Youmay have to submit supporting documentation using FedEx Claims Online or themailing address or fax number listed above.L. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THEDENIAL OF YOUR CLAIM.Collect on Delivery (C.O.D.) ServiceA. We offer a collect-on-delivery service consisting of transportation of packages,collection of a payment instrument issued by or on behalf of the recipient and deliveryof a payment instrument to the shipper. The shipper is responsible for specifying onthe C.O.D. airbill, or in the appropriate field of the FedEx electronic shipping system orthird-party electronic shipping system, the amount (the C.O.D. amount) and the form ofpayment to be collected. We do not offer a cash-on-delivery service.B. If the shipper marks SECURED PAYMENT on the C.O.D. airbill, we will collecta cashier’s check, official check or money order. If the shipper marks UNSECUREDPAYMENT, we will collect a personal check, certified check, cashier’s check, officialcheck, money order or company check. CASH, TRAVELER’S CHECKS, “COM” CHECKS,CREDIT CARDS AND COUNTER CHECKS WILL NOT BE ACCEPTED IN PAYMENT OF ANYC.O.D. AMOUNT. If no payment type is selected, an unsecured payment type will becollected at the time of delivery.C. Performance of the C.O.D. service does not make us the agent of the shipper for anypurpose whatsoever, including, but not limited to, completion of the sale of the goods bythe shipper to the recipient. If the recipient cannot be located or fails or refuses to paythe C.O.D. amount via the requested instrument, the shipment will be returned to theshipper, and no refund or credit of either the transportation charges or the C.O.D. chargewill be given.D. Checks (including cashier’s, official, certified, business and personal checks) andmoney orders for the C.O.D. amount will be collected at the shipper’s sole risk, including,but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability withrespect to any such instrument.E. The maximum C.O.D. amount is US$50,000 per shipment. THE C.O.D. AMOUNTIS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE.(See the Declared Value and Limits of Liability section.)F. The original transportation of packages, collection of the payment instrument anddelivery of the payment instrument are considered a single shipment. The terms andconditions in the Declared Value and Limits of Liability section are applicable to allC.O.D. shipments. If no value is declared, our maximum liability will be the lesser of theC.O.D. amount or US$100. With respect to the C.O.D. shipment sent by a FedEx ExpressFreight service, if no value is declared, our maximum liability is the greater of US$100or US$1 per pound.G. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery,failure to collect the C.O.D. amount, failure to collect the specified form of payment,collection of an instrument in the wrong amount, or failure or delay in delivering thepayment instrument is limited to the declared value, subject in every event to themaximum declared-value limits and other limitations referenced above and in theDeclared Value and Limits of Liability section.fedex.com 1.800.GoFedEx 1.800.463.3339 121

fedex express terms and conditionsU.S. Shipments(Collect on Delivery (C.O.D.) Service, cont.)H. If the shipper sends more than one package on a single C.O.D. airbill, the totaldeclared value for all of the packages must be written in the appropriate airbill section.Our maximum liability will be limited to the total value declared subject in every eventto the maximum declared-value limits and other limitations referenced above and inthe Declared Value and Limits of Liability section.I. The payment instrument will be forwarded to the shipper via FedEx StandardOvernight where available, and otherwise via FedEx 2Day, and will be directed to theshipper’s address for the account number on which the C.O.D. shipment was shipped.Return C.O.D. service from Hawaii may be delayed one day due to transit time.J. Our money-back guarantee policy applies to transportation charges as well as to theadditional charge for C.O.D. service and is the exclusive remedy for refund or credit ofthese charges in the event of a service failure. See the Money-Back Guarantee Policysection for complete conditions and limitations. When the money-back guarantee issuspended or revoked, there is no remedy.K. If 20 percent or more of a sender’s C.O.D. shipments are refused, or a senderrequests changes to the C.O.D. amount for 10 percent or more of its C.O.D. shipments,FedEx has the option to revoke any discounts applicable to the sender’s account withoutnotice (including discounts for non-C.O.D. shipments) and to impose a special handlingfee of US$30 per shipment.L. C.O.D. transportation charges must be charged to the sender’s FedEx account number.Credit TermsA. We do not provide individual consumer credit privileges.B. As a condition of extending credit privileges, FedEx reserves the right to requirebusiness customers to provide current financial information, agree to bank draftarrangements for payment on account, provide a security deposit or provide a bankletter of credit.C. When credit privileges are extended, FedEx reserves the right to establish andenforce a credit limit on your account. At our sole discretion, we may review and amenda credit limit on your account.D. The invoice date begins the credit term cycle, and payment is due within 15 daysfrom the invoice date. Failure to keep your FedEx account current will result in youraccount being placed on cash-only status. This status may impair your ability to use ourservices, delay your shipments, and may result in the loss of any applicable discounts.E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING,THE pacKAGE maY BE HELD or stopped in transit UntiL YOU maKE ALternatiVEPAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLYIN SUCH CIRCUMSTANCES.F. The shipper, and any other party who is liable for payment, is responsible for allreasonable costs incurred by FedEx in obtaining or attempting to obtain payment forservices rendered by us. Such costs include, but are not limited to, attorneys’ fees,collection agency fees, interest and court costs.G. Credit privileges will not be restored until you have paid all past-due balances infull and all costs, fees and expenses incurred by FedEx in collecting or attempting tocollect such balances. FedEx may require establishment of electronic funds transfer asa prerequisite to credit restoration. FedEx may decline to restore credit privileges evenif all costs, fees and expenses are paid.H. Customers requesting removal from cash-only status must contact the RecoveryCollections department at 1.800.506.7580.I. At our sole discretion, we may apply payments made on your account to any unpaidinvoice issued on your account.J. Requests for research or refunds of payment must be received within 60 days fromthe date of payment.Dangerous GoodsA. all packages containing dangerous goods must comply with the International CivilAviation Organization (icao) Technical Instructions for the Safe Transport of DangerousGoods by Air, the International Air Transport Association (IATA) Dangerous GoodsRegulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippersof dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply withall FedEx Express variations listed in the current edition of the IATA tariff. The shipperis responsible for complying with all packing requirements and appropriate marking andlabeling of the package, documentation, as well as compliance with applicable local, state,and federal laws, regulations, ordinances and rules. The shipper is also responsible forensuring the recipient complies with all applicable local, state and federal laws,regulations, ordinances and rules for applicable hazard classes.122fedex.com 1.800.GoFedEx 1.800.463.3339B. Shippers must comply with all applicable local, state and federal laws governingpacking, marking and labeling of shipments of blood and blood products, regardless ofwhether they are infectious.C. FedEx packaging may not be used to ship dangerous goods (except for BiologicalSubstance, Category B [UN 3373], which may be shipped in the FedEx UN 3373 Pak,and IATA Section II lithium batteries, which may be shipped in FedEx boxes and tubes).D. shipments containing dangerous goods are not eligible for FedEx Express returnoptions, except dry ice, which may be shipped using the FedEx Print Return Label and theFedEx Email Return Label. FedEx Express dangerous goods surcharges are not assessed oncertain types of dangerous goods, and these may be shipped via FedEx Stamps. See theDangerous Goods section at fedex.com for a list of dangerous goods that are not assesseda surcharge.E. FedEx Express does not accept dangerous goods shipments prepared exclusively forground shipment.F. FedEx is not required to add dry ice to packages in its system, nor to provide re-icingservices.G. Common Fireworks (Division 1.4 explosives) will be accepted only with prior approvalfrom FedEx.H. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approvalto ship. This applies both to those that are fully regulated and those that meet thedefinition of IATA Section II lithium batteries. For details, go to fedex.com and enterkeyword “lithium batteries.”I. If the recipient refuses a package containing dangerous goods, or the package leaksor is damaged, it will be returned to the shipper, if possible. If the shipper refuses toaccept the returned shipment, or it cannot be returned because of leakage or damagedue to faulty packaging, the shipper is responsible for and agrees to reimburse andotherwise indemnify FedEx for all costs, fees and expenses it incurs in connection withthe cleanup and disposal of the package. The shipper agrees to indemnify FedEx for anyand all costs, fees and expenses FedEx incurs as a result of the shipper’s failure tocomply with FedEx Dangerous Goods shipping requirements.J. We have the right to refuse any package with an odor or any package that is wetor leaking. If a dangerous goods shipment damages or contaminates any property, theshipper is solely responsible for and will reimburse and indemnify FedEx for any andall costs, fees, and expenses it incurs in connection with the cleanup of such damageor contamination.K. Not all FedEx locations accept dangerous goods, and we reserve the right to refusedangerous goods at any location where they cannot be accepted in accordance withapplicable law. Dangerous goods shipments, including dry ice and Biological Substance,Category B (UN 3373) shipments, are not accepted at FedEx Express Drop Box locations,FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations, andunstaffed FedEx locations. FedEx Express shipments containing IATA Section II lithiumbatteries are accepted at FedEx Office Print and Ship Center locations and may be placedin FedEx Express Drop Boxes.L. The shipper must provide all required information and complete all boxes pertainingto dangerous goods on the FedEx airbill.M. Note: We are required by law to report improperly declared or undeclared shipmentsof dangerous goods to the U.S. Department of Transportation (DOT). The shippermay be subject to fines and penalties under applicable law. The DOT/Federal AviationAdministration (FAA) requires every shipper to have job-specific dangerous goodstraining prior to tendering a dangerous goods shipment to FedEx or another air carrier.When individuals tender a shipment containing dangerous goods it must be properlyclassified, packaged, marked, labeled and identified as dangerous goods, and includethe correct dangerous goods documentation.N. Dangerous goods may not be rerouted to an address other than the originalintended-recipient’s address provided by the shipper. (Note: Shipments may be madeavailable as hold for pickup or be returned to the sender.)O. We are required to maintain proper segregation of incompatible dangerous goodson all vehicles and aircraft. This necessity may cause the shipment to move on the nextavailable truck route or flight on which proper segregation can be maintained.P. accessible dangerous goods can be shipped via FedEx First Overnight Freight andFedEx 1Day Freight to and from primary service areas only. Inaccessible dangerous goodscan be shipped via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freightand FedEx 3Day Freight to and from primary and extended service areas.Q. If you have questions regarding shipments of dangerous goods, you may call1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” to connect to our DangerousGoods/Hazardous Materials Hotline for assistance.

e v i e w t e r m sDeclared Value and Limits of Liability(Not Insurance Coverage)A. the declared value of any package represents our maximum liability in connectionwith a shipment of that package, including, but not limited to, any loss, damage,delay, misdelivery, nondelivery, misinformation, any failure to provide information, ormisdelivery of information relating to the shipment. It is the shipper’s responsibility toprove actual damages. Exposure to and risk of any loss in excess of the declared valueis assumed by the shipper. You may transfer this risk to an insurance carrier of yourchoice through the purchase of an insurance policy. Contact an insurance agent orbroker if you desire insurance coverage. WE do not proVide insUrance coVeraGEof anY Kind.B. With respect to U.S. express package services, unless a higher value is declared andpaid for, our liability for each package is limited to US$100. For each package exceedingUS$100 in declared value, an additional amount will be charged. See Rates in the FedExService Guide for details.C. With respect to FedEx Express Freight services, unless a higher value is declaredand paid for, our liability for each piece (single handling unit) is limited to US$100 orUS$1 per pound, whichever is greater. When the declared value exceeds the greaterof US$100 or US$1 per pound per shipment, an additional amount will be charged foreach US$100 (or fraction thereof) of additional declared value. See Rates in the FedExService Guide for details.D. Except as limited below, the maximum declared value per package in any FedEx FirstOvernight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx2Day or FedEx Express Saver shipment is US$50,000. The maximum declared value pershipment for FedEx SameDay is US$2,000.E. Except as limited below, the maximum declared value per piece (single handling unit)in any FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight or FedEx3Day Freight shipment is US$50,000.F. Shipments (packages or freight) containing all or part of the following items arelimited to a maximum declared value of US$1,000:1. Artwork, including any work created or developed by the application of skill,taste or creative talent for sale, display or collection. This includes, but is notlimited to, items (and their parts) such as paintings, drawings, vases, tapestries,limited-edition prints, fine art, statuary, sculpture and collector’s items.2. Film, photographic images (including photographic negatives), photographicchromes and photographic slides.3. Any commodity that by its inherent nature is particularly susceptible to damageor the market value of which is particularly variable or difficult to ascertain.4. Antiques, or any commodity that exhibits the style or fashion of a past era andwhose history, age or rarity contributes to its value. These items include, but arenot limited to, furniture, tableware and glassware.5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains,china, crystal, glass, framed glass, and any other commodity with similarlyfragile qualities.6. Plasma screens.7. Jewelry, including, but not limited to, costume jewelry, watches and their parts,mount gems or stones (precious or semiprecious), industrial diamonds, andjewelry made of precious metal.8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts.9. Precious metals, including, but not limited to, gold and silver bullion or dust,precipitates, or platinum (except as an integral part of electronic machinery).10. stocks, bonds, cash letters or cash equivalents, including, but not limited to, foodstamps, postage stamps (not collectible), traveler’s checks, lottery tickets, moneyorders, gift cards and gift certificates, prepaid calling cards (excluding those thatrequire a code for activation), bond coupons, and bearer bonds.11. collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia.12. Guitars and other musical instruments that are more than 20 years old, andcustomized or personalized musical instruments.G. the maximum declared value for the contents of any FedEx Envelope or FedExPak is US$500. Goods with a value (actual or declared) exceeding US$500 should notbe shipped in a FedEx Envelope or FedEx Pak. (This limitation does not apply to itemsshipped in the FedEx Clinical Pak or FedEx UN 3373 Pak.)H. When the shipper sends more than one package on an airbill, the total declaredvalue for all the packages moving on the airbill must be written in the appropriatesection of the airbill. Our liability will be limited to the total declared value (not toexceed the per-package limit of US$500 or US$50,000 or the per-shipment limit ofUS$2,000, as described in this section). The declared value for each package will bedetermined by dividing the total declared value by the number of packages on the airbillunless you provide verifiable evidence supporting a different allocation.I. If a multiple-piece shipment is tendered to FedEx skidded and shrinkwrapped as onesingle handling unit, the maximum declared value for that single unit is US$50,000 andnot US$50,000 per package contained within that multiple-piece shipment.J. The maximum declared value we offer for shipments tendered to FedEx using FedExStamps purchased from anyone other than FedEx is US$100.K. The maximum declared value for FedEx Print Return Label and FedEx Email ReturnLabel shipments is US$1,000 for FedEx First Overnight, FedEx Priority Overnight, FedExStandard Overnight, FedEx 2Day A.M. and FedEx 2Day, and US$50,000 for FedEx 2DayFreight and FedEx 3Day Freight. The maximum declared value for FedEx ExpressTagshipments is US$50,000. We are not liable for any damage to a shipment or any claimarising out of the use of a return option unless the shipment was lost during delivery orthere was visible damage noted by the FedEx courier at the time of delivery. We are notliable for any concealed damage to items returned using FedEx Print Return Label, FedExEmail Return Label, FedEx ExpressTag or FedEx Stamps. Receipt of the shipment by therecipient without notice of damage on delivery is prima facie evidence that the shipmentwas delivered in good condition. Our liability for any loss or damage will not exceedthe actual amount of the damage or the declared-value amount, whichever is lower.All other terms and conditions related to FedEx Express claims regulations apply forshipments sent via a FedEx return option.L. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWEDIN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGEOF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWEDMAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEXSERVICE GUIDE AS TO SUCH SHIPMENT.M. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS,DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURETO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEEDA SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST,WHICHEVER IS LESS.N. The shipper is responsible for accurately completing the airbill or other shippingdocuments, including completion of the declared-value section. We cannot honorrequests to change the declared-value information on the airbill.O. See the Liabilities Not Assumed section for other limitations and exclusions onour liability.P. Additional restrictions may apply to a shipment if sent pursuant to an airlineinterline agreement.Delivery Signature OptionsFedEx offers three Delivery Signature Options for shippers:A. Indirect Signature Required. FedEx will obtain a signature in one of three ways:1. From any person at the delivery address; or2. From a neighbor, building manager or other person at a neighboring address; or3. The recipient can sign a FedEx door tag authorizing release of the packagewithout anyone present.B. Direct Signature Required. FedEx will obtain a signature from any person at thedelivery address. If no one is at the address, FedEx will reattempt delivery.C. Adult Signature Required. FedEx will obtain a signature from any person at least21 years old (government-issued photo identification required) at the delivery address.If there is no eligible recipient at the delivery address, FedEx will reattempt delivery.D. Special handling fees will apply. See Rates in the FedEx Service Guide for details.E. Shipments to residential addresses may be released without obtaining a signature.If you require a signature for a residential shipment, select one of the Delivery SignatureOptions.F. Indirect Signature Required is not available for shipments to nonresidentialaddresses.G. Shippers can choose the Deliver Without Signature option for shipments tononresidential addresses.H. Choosing a delivery signature option overrides a signature release. (See theSignature Release section.)I. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing andRerouting sections.fedex.com 1.800.GoFedEx 1.800.463.3339 123

fedex express terms and conditionsU.S. ShipmentsDimensional Weight (Volumetric Weight)Transportation charges may be assessed based on dimensional weight, which is avolumetric standard. Dimensional-weight pricing is applicable on a per-package orper-shipment basis to all shipments in customer packaging. FedEx packaging may also besubject to dimensional-weight pricing. If the dimensional weight exceeds the actual weight,charges based on the dimensional weight will be assessed. Customers who fail to applythe dimensional-weight calculation to a package may be assessed dimensional-weightcharges from FedEx. See the Dimensional Weight description in the Fees and OtherShipping Information section of the FedEx Service Guide for additional details.Extra-Large PackagesPieces weighing less than 151 lbs. that exceed 165 inches in length and girth combined(“extra-large” packages) may be accepted as FedEx Express Freight U.S. shipments.These pieces do not have to be palletized (skidded), stackable or forkliftable. Minimumbillable weight is 151 lbs. regardless of actual weight.the length and girth of a package is length plus (2 times the height) plus (2 timesthe width). If the dimension includes a fraction, a fraction of one-half or greater will berounded up to the next whole number; less than one-half will be rounded down to thenext whole number.FirearmsA. FedEx Express will transport and deliver firearms as defined by the United StatesGun Control Act of 1968, between areas served in the U.S., but only between:1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors;law enforcement agencies of the U.S. or any department or agency thereof; andlaw enforcement agencies of any state or any department, agency or politicalsubdivisions thereof; or2. Where not prohibited by local, state and federal law, from individuals to licensedimporters, licensed manufacturers or licensed dealers (and return of same).B. If your shipment contains firearms, select the Direct Signature Required or AdultSignature Required Delivery Signature Option, depending on the requirements of yourshipment. See the Delivery Signature Options section for details. Firearms shipmentsare not eligible for signature release or indirect delivery.C. firearms must be shipped via FedEx Priority Overnight service. FedEx Express cannotship or deliver firearms C.O.D. Firearms shipments cannot be placed in a FedEx ExpressDrop Box.D. Upon presenting the package for shipment, the person tendering the shipment toFedEx Express is required to notify FedEx Express that the package contains a firearm.The outside of the package must not be marked, labeled or otherwise identify that thepackage contains a firearm.E. the shipper and recipient must be of legal age as identified by applicable law.F. The shipper and recipient are required to comply with all applicable governmentregulations and laws, including those pertaining to labeling. The Bureau of Alcohol,Tobacco, Firearms and Explosives can provide assistance.G. FedEx Express will transport ammunition when packed and labeled in compliancewith local, state and federal law, and the Dangerous Goods section of this ServiceGuide. Ammunition is an explosive and must be shipped separately as dangerous goods.You agree not to ship loaded firearms or firearms with ammunition in the same package.Fuel SurchargeWe reserve the right to assess fuel and other surcharges on shipments without notice.The duration and amount of any surcharge will be determined at our sole discretion.By tendering your shipment to FedEx, you agree to pay the surcharges, as determinedby FedEx. The fuel surcharge rate, if applicable, is available on fedex.com.Inspection of ShipmentsWe may, at our sole discretion, open and inspect any shipment without notice.124fedex.com 1.800.GoFedEx 1.800.463.3339Liabilities Not AssumedFEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THEDECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX EXPRESS KNEW ORSHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED.In no event shall FedEx Express, including, without limitation, agents, contractors,employees and affiliates, be liable for any special, incidental or consequential damages,including, without limitation, loss of profits or income, whether or not FedEx Express hadknowledge that such damages might be incurred.We will not be liable for, nor will any adjustment, refund or credit of any kind begiven as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation orany failure to provide information, except such as may result from our sole negligence. Wewill not be liable for, nor will any adjustment, refund or credit of any kind be given as aresult of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure toprovide information caused by or resulting in whole or in part from:A. The act, default or omission of any person or entity, other than FedEx, includingthose of any local, state or federal government agencies.B. The nature of the shipment, including any defect, characteristic or inherent vice ofthe shipment.C. Your violation of any of the terms and conditions contained in the FedEx ExpressTerms and Conditions, as amended or supplemented, or on an airbill, including, but notlimited to, the improper or insufficient packing, securing, marking and addressing ofshipments, or use of an account number not in good credit standing, or failure to givenotices in the manner and time prescribed.D. Perils of the air, public enemies, criminal acts of any person(s) or entities, including,but not limited to, acts of terrorism, public authorities acting with actual or apparentauthority, authority of law, local disputes, civil commotion, hazards incident to a state ofwar, local or national weather conditions, national or local disruptions in air or groundtransportation networks (as determined solely by us), strikes or anticipated strikes (of anyentity, including, but not limited to, other carriers, vendors or suppliers), labor disruptionsor shortages caused by pandemic conditions or other public health event or circumstances,natural disasters (earthquakes, floods and hurricanes are examples of naturaldisasters), conditions that present a danger to our personnel, and disruption or failure ofcommunication and information systems (including, but not limited to, our systems).E. Our compliance with verbal or written delivery instructions from the sender, recipientor persons claiming to represent the shipper or recipient.F. Damage or loss of articles packaged and sealed by the sender or by person(s) actingat the sender’s direction, provided the seal is unbroken at the time of delivery, the packageretains its basic integrity, and the recipient accepts the shipment without noting thedamage on the delivery record.G. Erasure of data from or the loss or irretrievability of data stored on magnetictapes, files or other storage media, or erasure or damage of photographic images orsoundtracks from exposed film.H. The loss of any personal or financial information including, but not limited to, socialsecurity numbers, dates of birth, driver’s license numbers, credit card numbers andfinancial account information.I. Our inability to provide a copy of the delivery record or a copy of the signatureobtained at delivery.J. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up”markings), “fragile” labels or other special directions concerning packages.K. Your failure to ship goods in packaging approved by us prior to shipment where suchprior approval is recommended or required.L. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, lasertubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used forspecimens, and glass containers such as those used in laboratory test environments.M. The shipment of scale models (including, but not limited to, architectural models anddollhouses) and prototypes.N. Your use of an incomplete, inaccurate or invalid FedEx account number or yourfailure to provide a valid FedEx account number in good credit standing in the billinginstructions on shipping documentation.O. Our failure to notify you of any delay, loss or damage in connection with yourshipment or any inaccuracy in such notice.P. Performance of any services will not constitute FedEx as the shipper’s or anyone’sagent for any purpose.Q. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases orother items when not enclosed in outer packaging, or other general shipping containerscaused by adhesive labels, soiling or marking incidental to transportation.

e v i e w t e r m sR. the shipment of perishables, unless shipped in accordance with the Perishablessection of these terms and conditions.S. the shipper’s failure to provide accurate delivery address information.T. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish.U. The shipment of any alcoholic beverages, firearms or tobacco products if you failto comply with the applicable terms and conditions.V. damage to computers, or any components thereof, or any electronic equipment whenshipped in any packaging other than:1. the manufacturer’s original packaging, which is undamaged and has retained agood, rigid condition.2. packaging that is in accordance with the FedEx packaging guidelines availableonline at fedex.com/packaging.3. fedEx laptop packaging, for shipments of laptop computers.4. fedEx small electronic device packaging, for shipments of cell phones, handheldcomputers, mp3 players and similar items.W. any shipment containing a prohibited item. (See the Prohibited Items section.)X. our provision of packaging, advice, assistance or guidance on the appropriatepackaging of shipments unless such advice, assistance or guidance has been approvedin writing by FedEx Packaging Design and Development and the writing expresslyaccepts liability in the event of a damaged shipment.Y. failing to meet our delivery commitment for any shipments with an incomplete orincorrect address. (See the Undeliverable Shipments section.)Z. the failure to properly designate a delivery address as a Residential Delivery orCommercial Delivery, including delivery addresses that were processed through anyaddress verification function or program.AA. Failing to obtain the signature option requested for shipments using FedEx DeliverySignature Options.BB. Any package where FedEx records do not reflect that the package was tendered toFedEx by the shipper.CC. The shipper’s failure to delete all shipments entered into a FedEx self-invoicingsystem, internet shipping device or any other electronic shipping method used to shipa package, when the shipment is not tendered to FedEx. If you fail to do so and seeka refund, credit or invoice adjustment, you must comply with the notice provisionsin Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for anyrefund, credit or adjustment unless you comply with those notice provisions.DD. Damages indicated by any shockwatch, tiltmeter or temperature instruments.EE. Shipments released without obtaining a signature at residential addresses. (Seethe Delivery Signature Options section.)FF. Shipments released without obtaining a signature at nonresidential addresses thathave a signature release on file. (See the Delivery Signature Options section.)GG. Loss or damage to alcohol shipments unless an approved packaging type is usedor FedEx Packaging Design and Development has preapproved your packaging prior toshipment. See the Alcoholic Beverages section for further information.HH. Dangerous-goods shipments that the shipper did not properly declare, includingproper documentation, markings, labels and packaging. FedEx Express will not pay aclaim on undeclared or hidden dangerous goods and the FedEx Money-Back Guaranteedoes not apply.II. FedEx will not be liable for the failure to provide any services or service optionswhere our records do not reflect that the services or service options were selected bythe shipper.Limitations on Legal ActionsAny right you might have to damages, refunds, credits, recovery of reliance interests,disgorgement, restitution, injunctive relief, declaratory relief or any other legal orequitable relief whatsoever against us under any cause of action arising from thetransportation of any package pursuant to the FedEx Service Guide shall be extinguishedunless you file an action within one year from the date of delivery of the shipment orfrom the date on which the shipment should have been delivered.Any right that you might have to damages, refunds, credits, recovery of relianceinterests, disgorgement, restitution, injunctive relief, declaratory relief or any other legalor equitable relief whatsoever against us under any cause of action arising from thetransportation of any package pursuant to the FedEx Service Guide shall be extinguishedunless you first comply with all applicable notice periods and requirements in theseterms and conditions including, but not limited to, the periods and requirements forproviding notice under the Billing, Claims and Money-Back Guarantee Policy sections.You and we understand that timely and complete compliance with such notice periods andrequirements is a contractual condition precedent to your right to any relief whatsoever,and you must plead compliance with those conditions precedent on the face of anycomplaint that you file against us. You and we agree that FedEx cannot be consideredto have breached any obligation to you unless or until we wrongfully deny a claimsubmitted to us pursuant to the notice periods and requirements contained in theseterms and conditions. Finally, you and we agree that you will comply with applicablenotice periods and requirements even if you believe that such compliance will not result inrelief from us or if you lack knowledge regarding whether such compliance will result inrelief from us.You agree that you will not sue us as a class plaintiff or class representative, join asa class member, or participate as an adverse party in any way in a class-action lawsuitagainst us. Nothing in this paragraph, however, limits your rights to bring a lawsuit asan individual plaintiff.To the extent that any court finds that state rather than federal law applies to anyprovision of this contract, the controlling law is the substantive law of the state in whichyou tendered your shipment to us.The performance of any services does not make us an agent of the shipper or anythird party for any purpose.Live Animals and Ornamental Marine Life(Including Live Fish)FedEx Express does not accept live-animal shipments as part of its regular-scheduledservice and does not transport household pets such as dogs, cats, birds and hamsters.FedEx Express may accept certain shipments of live animals such as horses, livestockand zoo animals (to and from zoo locations only) on an exception basis if approved andcoordinated by the FedEx Live Animal Desk (call 1.800.405.9052).If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/tropical fish and beneficial insects on an exception basis under the following conditions:1. shipments must be from a business to a business (from a breeder to a pet store, forexample).2. the shipper must have its packaging tested and pre-approved by FedEx PackagingDesign and Development for the type of animal being shipped. Call 1.800.633.7019for assistance. It is the responsibility of the shipper to adequately packageshipments for all temperature extremes and handling conditions.Contact your FedEx account executive for details and additional requirements.Money-Back Guarantee PolicyWe offer a money-back guarantee for our services. This guarantee can be suspended,modified or revoked at our sole discretion without prior notice to you.A. Money-Back Guarantee. At our option, we will, upon request, either refund or credityour transportation charges in the event of a service failure (which means delivery of yourpackage 60 seconds or more after the published delivery commitment time for the selectedservice and destination, except as otherwise described in these terms and conditions). Thismoney-back guarantee is your exclusive remedy in the event of a service failure for therecovery of all or any portion of the FedEx charges for a shipment. If the money-backguarantee is suspended, there is no remedy or recovery of charges for a service failure.There are no delivery commitments for shipments on which the money-back guaranteeis suspended.B. Limitations. The following limitations apply:1. credits for transportation charges will be applied to the payer’s account only, andrefunds will be made payable to the payer only.2. only one refund or credit is permitted per package. In the case of multiple-pieceshipments, the money-back guarantee applies to each package in the shipment.If a service failure occurs for any package within the shipment, a refund or credit willbe given only for the portion of the transportation charges applicable to that package.3. the money-back guarantee for package services destined for areas outside ourprimary service areas applies only to the portion of the transportation provided directlyby us. The money-back guarantee for FedEx Express Freight services destined for areasoutside our primary service areas applies to the portion of the transportation provideddirectly by us and may also apply to the portion of the transportation provided by thecartage agent (see the Cartage Agent section for details).4. shipments scheduled for delivery on a holiday will be delivered the next businessday. Observance of local holidays (e.g., Mardi Gras, St. Patrick’s Day) may causedelivery delays. In both circumstances, the delivery commitment for application ofthe money-back guarantee policy will be extended for a period equal to the lengthof the holiday.fedex.com 1.800.GoFedEx 1.800.463.3339 125

fedex express terms and conditionsU.S. Shipments(Money-Back Guarantee Policy, cont.)C. Exceptions. FedEx will not be obligated to refund or credit your transportationcharges if:1. We provide you with proof of timely delivery, consisting of the date and time ofdelivery and, if applicable, the name of the person who signed for the shipment, orservice-exception information reflecting that the failure to deliver timely resultedfrom circumstances described under the Liabilities Not Assumed section.2. the service failure resulted, in whole or in part, from any of the circumstancesdescribed under the Liabilities Not Assumed section.3. the payer’s FedEx account number was not in good credit standing, or paymentinstructions were invalid, and delivery was delayed until payment arrangementswere secured.4. the shipment was scheduled for delivery on the Wednesday immediately prior toThanksgiving or during the seven calendar days before Christmas Day via any FedExExpress U.S. or FedEx Express Freight U.S. service, and was delivered within90 minutes of the published delivery commitment time for the selected serviceand destination.5. the shipment was rerouted from the delivery address to a Hold at FedEx Locationaddress.6. the shipment was undeliverable or returned.7. the shipment contained dangerous goods or dry ice.8. the shipment was delayed due to an incorrect address or Zip code or theunavailability or refusal of an appropriate or eligible person to accept delivery orsign for the package, including signatures obtained via FedEx Delivery SignatureOptions.9. the shipment was delayed due to security or other regulatory delays, includingpermanent, regular, or daily security procedures at the recipient location.D. Refund or Credit Requests. To qualify for a refund or credit due to a servicefailure, you must notify us of the service failure and request a refund or credit of yourtransportation charges in compliance with the conditions listed below. If you do notcomply with these conditions, you are not entitled to receive a refund or credit andcannot recover compensation for a service failure in any lawsuit.1. You may request a refund or credit of transportation charges due to a servicefailure in the following ways:a. Use our internet application FedEx Billing Online at fedex.com if you are aregistered user; orb. Submit your request through the invoice adjustment feature at fedex.com; orc. submit the request via our telephone invoice adjustment system at 1.800.GoFedEx1.800.463.3339 (say “billing”).2. Your notification of a service failure must include your FedEx account number, ifany; the FedEx tracking number; and the date of the shipment.3. all requests for refund or credit of transportation charges must be received viaone of the approved channels within 15 calendar days of the invoice date or within15 calendar days from the ship date if you are paying by credit card or in advanceby cash, check or money order.4. a partial payment against an invoice is not considered a request for invoiceadjustment or notice of a refund request. A notification of the reason for an unpaidcharge with your payment is not considered a request for an invoice adjustment ornotice of a refund request if the reason relates to a service failure.Oversize PackagesThe maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches inlength and 165 inches in length and girth. Packages that weigh 150 lbs. or less andexceed 108 inches in length or 130 inches in length and girth will be considered “oversize”packages. Oversize packages will be rated based on the greater of the package’s actualrounded weight or dimensional weight. In addition, an oversize charge will apply; seeRates in the FedEx Service Guide.packages that exceed 119 inches in length and 165 inches in length and girth may berefused or, if found in the express package network, may be considered for transportationat our sole discretion. These packages also will be rated based on the greater of thepackage’s actual rounded weight or dimensional weight, and an oversize chargewill apply.The length and girth of a package is length plus (two times the height) plus (twotimes the width). If the dimension includes a fraction, a fraction of one-half or greaterwill be rounded up to the next whole number; less than one-half will be rounded downto the next whole number.Overweight PackagesIf a package weighing more than 150 lbs. is incorrectly marked on the airbill or enteredinto any electronic shipping device as either FedEx First Overnight, FedEx PriorityOvernight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx ExpressSaver, then we may audit and correct the service to an available FedEx Express Freightservice. Terms and conditions of the applicable FedEx Express Freight service will apply.If a package weighing more than 150 lbs. is inadvertently tendered for FedEx FirstOvernight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx2Day or FedEx Express Saver, an additional charge of US$2 per pound will be assessedfor each pound in excess of 150 lbs. If a package weighing more than 150 lbs. isinadvertently tendered for FedEx Priority Overnight or FedEx 2Day to or from PuertoRico, an additional charge of US$2.25 per pound will be assessed for each pound inexcess of 150 lbs.Package Consolidators(Including FedEx Authorized ShipCenters)Consolidators are responsible for complying with all applicable requirements including, butnot limited to, requirements for shipping dangerous goods and complying with customs andother legal requirements applicable to packages tendered for international transportation.If you tender packages to a consolidator instead of to us directly, the followinglimitations apply:A. Consolidators are not agents of FedEx, and we are not responsible for any errorsor omissions made by them.B. Inquiries or claims regarding shipments tendered to a consolidator must be directedto the consolidator. We cannot assist the shipper, recipient or third party in these situations,nor do we have any liability for lost, damaged or delayed shipments. The consolidatoris the shipper in such cases.C. Consolidators may submit claims for refunds or credits for shipping charges underthe money-back guarantee policy. Neither the customer who tendered the package tothe consolidator nor the recipient is eligible for refunds or credits under the money-backguarantee policy.D. In order for a consolidator to receive packaging from FedEx, the consolidator mustfirst enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenterAgreement with FedEx.E. consolidators set their own rates for FedEx shipping. They may charge FedEx RetailRates for FedEx shipping services.F. Inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (FASC) mustbe directed to the FASC.G. FedEx assumes no liability, other than to the FASC, for lost, damaged or delayedshipments paid for at an FASC, as the FASC is the shipper of these packages. FASCsare independently owned and operated businesses. See the FASC representative forinformation regarding rates and services and the terms and conditions of carriage.FASCs are not agents of FedEx.Packaging and MarkingA. You must comply with all applicable local, state and federal laws, including thosegoverning packing, marking and labeling for all shipments.B. all packages must be prepared and packed by the shipper for safe transportationwith ordinary care in handling in an express-transportation environment. Any articlessusceptible to damage as a result of conditions that may be encountered in transportation,such as changes in temperature or atmospheric pressure, must be adequately protected byproper packaging. Each shipment must be legibly and durably marked with the name,address and Zip code of both the shipper and the recipient. Packages cannot be wrappedin kraft paper.C. You must use FedEx packaging or new corrugated boxes in good, rigid conditionlarge enough to allow cushioning of contents on the top, bottom and sides. For guidelineson packaging specific commodities go to fedex.com/packaging. Items that cannot be packedinto cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edgesand protrusions wrapped, and the address label must be secured using the tie-on tag orthe tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitivetape completely around the object). Briefcases, luggage, garment bags, aluminum cases,plastic cases, computer cartons or similar types of items whose outer finish might bedamaged by adhesive labels, soiling, marking or other types of surface damage that isnormal with ordinary care in handling should be placed in a protective container for shipment.Casters, wheels and rollers must be removed or packaged.126fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sD. The FedEx Small Box, FedEx Medium Box, FedEx Large Box and FedEx Tubecannot be used for FedEx Express Saver shipments.E. Expanded polystyrene foam coolers must be shipped inside a sturdy outercontainer unless tested and approved for acceptance by FedEx Packaging Design andDevelopment. Information on how to submit your packaging for testing is available atfedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine andother non-infectious liquid clinical specimens must be shipped inside a sturdy outerpackaging.F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will bereturned to the sender if possible. If the sender refuses to accept the returned shipmentor it cannot be returned because of leakage, or damage due to faulty packaging, theshipper is responsible for and will reimburse FedEx for all costs and fees of any typeconnected with the legal disposal of the shipment, and all costs and fees of any typeconnected with cleanup of any spill or leakage.G. fedEx does not recommend the use of wet ice (frozen water) as a refrigerant.Packages containing wet ice must be prepared to prevent the leakage of any liquid,regardless of package orientation. For additional wet-ice packaging requirements, referto the packaging guide Packaging Perishable Shipments at fedex.com/packaging.H. information on how to submit your packaging for testing or evaluation, and tips onpackaging specific commodities (including automotive and mechanical parts, computers andperishables), are available at fedex.com/packaging.I. For FedEx Express Freight shipments, freight must be on a skid, pallet or otherforkliftable base. Boxes should be stacked squarely on the skid without hanging overthe edge, and the weight should be distributed evenly on the skid to avoid excess weightbeing placed on materials inside the cartons. Use 70-gauge stretch wrap and pass aminimum of two bands (tightly secured) through the skid voids and around all cartons.J. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx1.800.463.3339 (say “order shipping supplies”).PerishablesWe are not liable for perishable articles unless packaged for a minimum transit timeof at least 12 hours greater than our delivery commitment time for the shipment.Perishables coming from Hawaii to the continental U.S. must be packaged for additionaltransit time. Shipping perishable articles over a weekend or holiday is discouraged, andpackaging such shipments for longer transit times is required. We recommend that youship perishable items via FedEx First Overnight, FedEx Priority Overnight, FedEx FirstOvernight Freight or FedEx 1Day Freight, and have your proposed packaging evaluated byFedEx Packaging Design and Development. Information on how to submit your packagingfor evaluation is available at fedex.com/packaging. Your failure to use proper packagingreleases us from any liability for spoiled perishables that we would otherwise assume(see the Liabilities Not Assumed section).PharmaceuticalsYou are responsible for complying with all applicable local, state and federal laws,regulations, ordinances and rules governing the shipment of pharmaceuticals. Packagescontaining pharmaceuticals must not have labels, markings or other written notice thata pharmaceutical is contained within. Select the Direct Signature Required DeliverySignature Option if you require FedEx to obtain a signature from someone at the deliveryaddress, or the Adult Signature Required Delivery Signature Option if you require anadult signature for delivery. See the Delivery Signature Options section for details.Pickup and DeliveryA. We do not offer a restricted-delivery service and may deliver to someone other thanthe person or entity named as the recipient. We also may make an indirect delivery.Indirect delivery is a completed delivery to an address or location other than the addresson the airbill and includes shipments delivered via Indirect Signature Required service.Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addressesmust include the complete street address and ZIP code of the recipient.B. if our first delivery attempt of a shipment to a non-residential address is unsuccessful,we may make two additional attempts on the following two consecutive business days.If a package still cannot be delivered, we may hold it for two additional business daysand may research its status with the sender, recipient, or both, and receive furtherinstruction. After that time, we will return it to the sender as undeliverable.C. Shipments to hotels, hospitals, government offices or installations, universitycampuses, or other facilities that utilize a mailroom or other central receiving area willbe delivered to the central receiving area, unless otherwise authorized and approvedby FedEx.D. Any person scheduling a pickup other than the sender must provide a FedEx accountnumber in good credit standing; otherwise, the pickup must be scheduled by the sender.We require a minimum of two hours from the time the shipment(s) will be ready tomake the pickup. (Contact FedEx Customer Service for the specific lead times required.)Repeated pickup attempts without packages being ready may result in the cancellationof pickup privileges.E. Proof of pickup is available upon request. You must provide the pickup numberor FedEx tracking number (also known as the airbill number). We will not provide proofof pickup unless you provide this information.F. At our sole discretion, we may refuse to pick up or deliver a shipment (package orfreight), or use alternative pickup or delivery arrangements, to maintain the safety of ouremployees and in cases in which we believe that our services may be used in violationof local, state or federal laws.G. Additional charges may apply for late-hours, weekend or holiday pickup and delivery.H. Pickup and delivery may not be available in all areas.I. A return on-call pickup surcharge applies for FedEx Print Return Label and FedEx EmailReturn Label shipments.J. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion,contact the recipient to obtain delivery instructions, or to notify them that a delivery isscheduled, that a delivery has been completed or that a shipment is available for pickupat a Hold at FedEx Location facility.K. If a shipper tenders packages that substantially exceed the number, type, size and/or weight of packages tendered on average for the location by the shipper throughoutthe year, FedEx may accept such packages but, at its sole discretion, suspend the FedExMoney-Back Guarantee, if applicable, or adjust commitment times.L. We reserve the right to assess a Residential Delivery surcharge on any shipmentdelivered to a home or private residence, including locations where a business isoperated from a home, or on any shipment in which the shipper has designated thedelivery address as a residence, including shipments where the delivery location hasbeen designated as Residential Delivery in error.Plants and Plant MaterialsYou must ship plants and plant materials, including seedlings, plant plugs and cutflowers, in accordance with applicable local, state and federal laws. Packagescontaining these items may be inspected by government agencies, which may resultin a delay in delivery. We are not liable or responsible for damage, refunds or creditsresulting from such delays. (See the Liabilities Not Assumed and Money-Back GuaranteePolicy sections.) Packaging should be tested for acceptance by FedEx Packaging Designand Development prior to shipping. See guidelines on packaging specific commodities atfedex.com/packaging.Prohibited ItemsYou are prohibited from tendering the following items for shipment, and they will notbe accepted:a. Cash and currency.b. Live animals, except as provided in the Live Animals and Ornamental Marine Life(Including Live Fish) section. (Edible seafood, such as live lobsters, crabsor other types of fish and shellfish for human consumption, is acceptable,provided the shipper is in compliance with all local, state and federal laws.)c. Animal carcasses. (Animal heads and other parts for taxidermy may be acceptedbut must be properly packaged. This restriction does not apply to properlypackaged meat or poultry products intended for human consumption.)d. Human corpses, human body parts, human embryos, or cremated or disinterredhuman remains.e. Shipments that require us to obtain a local, state or federal license for theirtransportation.f. Shipments that may cause damage or delay to equipment, personnel orother shipments.g. Lottery tickets and gambling devices where prohibited by law.h. Hazardous waste, including, but not limited to, used hypodermic needles orsyringes, or other medical waste.i. Packages that are wet, leaking or emit an odor of any kind.j. Live insects.k. Shipments or commodities that are prohibited by applicable local, state orfederal law.l. Waste or garbage for disposal.fedex.com 1.800.GoFedEx 1.800.463.3339 127

fedex express terms and conditionsU.S. Shipments(Prohibited Items, cont.)Notwithstanding any other provision of the FedEx Service Guide, we are not liable fordelay of, loss of or damage to a shipment of any prohibited item. The shipper agrees toindemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of theshipper’s violation of any local, state or federal laws or regulations or from tenderingany prohibited item for shipment.Proof of DeliveryA. We will, when available, provide proof-of-delivery information for packagesdelivered within our primary service areas when requested by the sender, recipientor third-party payer within 18 months of the shipping date. We assume no liability forour inability to provide a record of the proof of delivery. We assume no liability for ourinability to provide documentation of the proof-of-delivery phone call for FedEx SameDayservice.B. When available, we may also provide an image of the signature proof of delivery onlineat fedex.com. We will, when available and when requested by the sender, recipient orthird-party payer, provide an image of the recipient’s signature along with other deliveryinformation that is available in electronic form. The signature proof of delivery is availableonline at fedex.com or via FedEx Ship Manager software, FedEx DirectLink or electronicdata interchange (edi). If requested, we will send to the shipper, recipient or third party acopy of the signature proof of delivery via fax, or via FedEx Standard Overnight Envelope fora special handling fee (see Rates in the FedEx Service Guide for details).C. For FedEx SameDay service, we will, if requested, phone the shipper to provide thetime of delivery and name of the person who received the delivery. Two attempts aremade to contact the shipper within two hours of delivery. If unsuccessful, FedEx has nofurther obligation to the customer with respect to proof of performance.Rate QuotationsRates and service quotations by our employees and agents are estimates and will bebased upon information provided by you, but final rates and service charges may varyfrom the quotes based upon the characteristics of the shipment actually tendered to us.Any conflict or inconsistency between the FedEx Service Guide and other written or oralstatements or quotes (except those found in a FedEx Sales or FedEx Express CustomerAutomation agreement) concerning the rates, features of service, and terms andconditions applicable to FedEx Express service will be controlled by the FedEx ServiceGuide, as modified, amended, changed or supplemented. We are not liable for, nor willany adjustment, refund or credit of any kind be made, as a result of any discrepancy inany rate or service quotation made prior to tender of the shipment and the rates, andother charges that we invoice to you. Rates quoted will vary depending on whether(1) the shipper is a FedEx account holder and (2) the shipper has discounts applied tohis or her account.• Shippers will be quoted FedEx Standard List Rates if they have a valid FedExaccount, do not have discounts applied to their account and if they charge theirshipping to their account.• Shippers will be quoted Account-Specific Rates if they have a valid FedExaccount, have discounts applied to their account and if they charge their shippingto their account.• Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S.that are paid for by cash, check, debit or credit card instead of being charged toa valid FedEx account.Refusal or Rejection of ShipmentsWe reserve the right to refuse, hold or return any shipment and may do so at our solediscretion and without liability to us. We will execute that right when (but not limitedto cases in which): (1) the shipment may cause damage or delay to other shipments,property or personnel; (2) the shipment is likely to sustain damage or loss in transitbecause of improper packaging or otherwise; (3) the shipment contains any prohibiteditems; (4) the account of the person or entity responsible for payment is not in goodcredit standing; or (5) when acceptance of the shipment may jeopardize our ability toprovide service to other customers. We have no liability whatsoever for refusal orrejection of shipments.Return OptionsFedEx Express return options are subject to all other terms and conditions provided inthe FedEx Express claims regulations, and as a whole, these terms and conditions. Thecontents of a return shipment are subject to the same restrictions and prohibited-itemlimitations as the original shipment.Routing and ReroutingFedEx may accept a request to reroute a shipment subject to the following conditions:1. A special handling charge will be billed to the account number specified onthe FedEx airbill for each rerouted package, and it will appear as an addresscorrection on the invoice. This charge will not be applied when a package ischanged to Hold at FedEx Location and the FedEx location is in the same cityas the city on the airbill. Otherwise, the special handling charges will apply.See Rates in the FedEx Service Guide for details.2. To reroute a shipment, the sender must call 1.800.GoFedEx 1.800.463.3339 andprovide us with a FedEx account number, the FedEx tracking number, the newdestination and a valid contact telephone number for the recipient. A reroute toHold at FedEx Location can also be requested through fedex.com.3. We may not honor a reroute request from the recipient other than to Hold atFedEx Location within the original destination city.4. Our money-back guarantee policy does not apply to shipments that are rerouted.We have no liability or any remedy for service failure for these shipments.5. Only one reroute will be allowed per package.6. We may require photo identification of the person authorized to pick up thepackage.7. FedEx may not reroute shipments when Adult Signature Required has beenselected as a delivery signature option.8. Dangerous goods may not be rerouted to an address other than the originalintended-recipient’s address provided by the shipper. (Note: Shipments may bemade available as hold for pickup or be returned to the sender.)9. Any requested change to an address that is not a reroute or an addresscorrection is a new shipment, and new shipping charges will apply.We will determine the routing of all shipments, including the mode of transportationused, and may use air transportation, ground transportation or any combination thereofin providing our services. We reserve the right to divert any shipment (including use ofother carriers) in order to facilitate its delivery.Service AreasService areas are subject to change without notice. For current service area informationon selected ZIP codes, please call 1.800.GoFedEx 1.800.463.3339.Signature ReleasesA. shipments with a declared value of less than US$500 may be delivered and releasedwithout obtaining a signature when the sender has authorized a release or, at our soleoption, upon oral or written instruction from the sender or recipient. A shipment may alsobe released without a signature if the recipient has provided authorization by signing theRelease Delivery Authorization and Indemnification Agreement for Recipients (obtainedthrough your local FedEx World Service Center or your FedEx account executive). We mayauthorize shipments released without signature to those with accounts in good creditstanding and to those who otherwise have established a satisfactory payment history. Wealso reserve the right to release packages at residential delivery locations without obtaininga signature, provided that none of the restrictions below apply.B. At our sole discretion, some shipments may not be released without a deliverysignature even when release is authorized, including, but not limited to:1. Bill-recipient shipments when the recipient’s FedEx account is not in good creditstanding or is not indicated on the airbill.2. Damaged shipments.3. Dangerous goods shipments, except those with dry ice as the only dangerousgoods in the shipment.4. Firearms.5. C.O.D. shipments.6. Indirect deliveries.7. Shipments billed to an invalid or missing credit card number.8. Alcohol or tobacco shipments.9. One or more packages in a multiple-piece shipment if all packages cannot besafely released.10. The delivery location or circumstances are unsuitable for release withoutsignature as determined at our sole discretion.C. At our sole discretion, shipments having a declared value of US$500 or greater may notbe released without a signature even where the release is otherwise authorized.D. choosing one of the FedEx Delivery Signature Options will override a signature release.128fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sTobacco ProductsTobacco products will be accepted only when shipped from a licensed dealer or distributorto another licensed dealer or distributor. The shipper is solely responsible forcompliance with any applicable regulations, which may vary from state to state.Undeliverable ShipmentsAn undeliverable shipment is one that cannot be delivered for reasons that include,but are not limited to, any of the following:• The recipient refuses to pay for a bill-recipient shipment.• The recipient of a Hold at FedEx Location shipment cannot be located.• The recipient refuses to accept the shipment.• The recipient’s delivery address cannot be located.• The shipment was addressed to an area not served by FedEx.• The shipment’s contents or packaging are damaged to the point that rewrappingis not possible.• The shipment would likely cause damage or delay to other shipments or propertyor injury to personnel.• The shipment contains prohibited items.• The recipient’s place of business is closed.• No appropriate person was available to accept the shipment at a delivery locationon the initial delivery attempt or reattempts.• The shipment was improperly packaged.When practicable, we will contact the sender for instructions on returning or otherwisedisposing of the shipment. If the sender requests return, it will travel by FedEx 2Day,FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender).A. If a package shipment is undeliverable for any reason, we will attempt to notify theshipper to arrange for the shipment’s return. The charges associated with the originalshipment remain due and payable within 15 days from the invoice date. If a package ismarked “Bill Recipient” and is refused or returned to the sender, the billing is automaticallychanged to “Bill Sender.”B. Package shipments will be returned via FedEx Express Saver service at the shipper’sexpense unless contrary instructions are received from the shipper after five businessdays from the initial delivery attempt. However, nonfreight package shipments will bereturned via FedEx Priority Overnight service at no additional charge if the shipment isundeliverable because of a service failure or damage to the shipment caused by FedEx.If the shipment is undeliverable for any other reason, all return charges and fees will beassessed to the original shipper, along with the original transportation charges and fees.C. If a FedEx Express Freight shipment is marked “Bill Recipient” and is refused orreturned to the sender, the billing is automatically changed to “Bill Sender.”all FedEx Express Freight shipments will be returned via FedEx 3Day Freight. Thefreight shipment will be returned at no additional charge if the freight shipment isundeliverable because of a service failure. If the shipper requests return via anotherservice, our regular rates will apply. If the freight shipment is undeliverable because ofa non-service-failure reason, all return charges and fees will be assessed to the originalshipper, along with the original transportation charges and fees.our money-back guarantee policy does not apply to undeliverable or returned shipments.D. Dangerous goods shipments will only be returned via FedEx Dangerous GoodsService or other appropriate means. A dangerous goods special handling fee applies.The shipper must supply a completed return airbill and all other required documentation.E. If a shipment cannot be delivered or returned or if the shipper or recipient cannotbe contacted, the shipment may be transferred or disposed of by FedEx at its solediscretion, with or without notice, and the shipper, if known, agrees to pay any costsincurred in the disposal.WarrantiesWE MAKE NO WARRANTIES, EXPRESS OR IMPLIED.If you have questions or concerns regarding FedEx services, please send yourcorrespondence to: FedEx Customer Relations Department, 3875 Airways Blvd.,Module H, Memphis, TN 38116.These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiariesand affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted forcarriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning therates and conditions of FedEx service to which it applies.© 2011 FedEx. All rights reserved.No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.fedex.com 1.800.GoFedEx 1.800.463.3339 129

fedex express TERMS and CONDITIONSInternational Shipments (U.S. Edition)Effective January 3, 2011Updated July 14, 2011ContentsInternational shipments (U.S. Edition)Definitions 131Non-Waiver 132Account Numbers 132Alcoholic Beverages 132Billing 133Carriage Under International Conventions 134Cartage Agents 134Claims 135Collect on Delivery (C.O.D.) Service 135Credit Terms 135Customs Clearance 135Dangerous Goods 136Declared Value for Carriage and Limits of Liability(Not Insurance Coverage) 136Dimensional Weight (Volumetric Weight) 137Duties and Taxes 138Export Control Laws 138Extra-Large Packages 138Fuel Surcharge 138Inspection of Shipments 138Liabilities Not Assumed 138Limitations on Legal Actions 139Live Animals 140Money-Back Guarantee Policy 140Package Consolidators 141Package Tracking/Tracing 141Packaging and Marking 141Pharmaceuticals 141Pickup and Delivery 141Post Office Box Addresses 142Prohibited Items 142Proof of Performance (Verbal) 142Proof of Performance (Written) 143Rate Quotations 143Refusal or Rejection of Shipments 143Restrictions 143Routing and Rerouting 143Undeliverable Shipments 143Warranties 144130fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sThese FedEx Express Terms and Conditions, contained in the FedEx Service Guide,supersede all previous terms and conditions, amendments, supplements, and other priorstatements concerning the rates and conditions of FedEx Express service to which theseterms and conditions apply. The downloadable version (PDF) of the FedEx Express Termsand Conditions at fedex.com on the date of shipment is controlling.The FedEx Service Guide consists of the Our Services information at fedex.com (U.S.and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx ExpressTerms and Conditions; and the FedEx Ground Tariff. The information in the Our Servicessection of the FedEx Service Guide is not part of the contract of carriage. FedEx reservesthe right to unilaterally modify, amend, change or supplement the FedEx Service Guide,including, but not limited to, the rates, services, features of service, and these terms andconditions, without notice. Only an officer in the Legal Department of FedEx Corporationor successor positions may authorize a supplement to, or modification, change or amendmentof, the FedEx Service Guide. No other agent or employee of FedEx, its affiliatesor subsidiaries, nor any other person or party, is authorized to do so. This restriction inmodification does not apply to a modification applicable to a single customer andincluded in a FedEx Sales or FedEx Customer Automation agreement. To the extent aconflict exists between a FedEx Sales or FedEx Customer Automation agreement andthese FedEx Express Terms and Conditions, the FedEx Sales or FedEx Customer Automationagreement controls.Any failure to enforce or apply a term, condition, or provision of the FedEx ServiceGuide shall not constitute a waiver of that term, condition or provision or otherwiseimpair our right to enforce or apply such a term, condition or provision in the future.International Shipments (U.S. Edition)The following pages contain the FedEx Express Terms and Conditions applicable toFedEx Express international services and service options (including FedEx InternationalNext Flight, FedEx International First, FedEx International Priority, FedEx InternationalPriority Freight, FedEx International Broker Select, FedEx International PriorityDirectDistribution, FedEx International Priority DirectDistribution Freight, FedExInternational Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx InternationalMailService, FedEx International Economy and FedEx International Economy Freight) fromthe U.S. to selected international destinations and between Puerto Rico and the U.S.,including, but not limited to, any such items tendered by customers utilizing FedExelectronic shipping systems, air waybills, labels and shipping software. For internationalshipments tendered for FedEx International Premium, FedEx International Express Freight(IXF) or FedEx International Airport-to-Airport (ATA), please see the applicable ServiceGuide, terms and conditions, and/or tariffs for these services. Refer to fedex.com/us/services/terms/ixf.html. (Note: fedex.com URLs are subject to change.) See the U.S.Shipments section when shipping to and from points within the U.S., including Alaska andHawaii. Shipments originating outside the U.S. for U.S. or other international destinationsare subject to local tariffs and the terms and conditions of the FedEx subsidiary, branchor the independent contractor that accepted the shipment. These terms and conditionsinclude terms regarding the importation and customs clearance of shipments into theU.S. See the FedEx Ground Tariff when shipping by FedEx Ground.If there is a conflict between these terms and conditions and the terms andconditions on any FedEx air waybill, shipping label or other transit documentation,the terms and conditions in the FedEx Service Guide, as amended, modified, changedor supplemented, will control to the extent they are not in conflict with the rulesrelating to liability for international carriage established by the Warsaw Convention,as amended, or Montreal Convention, other applicable treaties or any applicable tariff.Rates and service quotations by our employees and agents are based upon informationyou provide, but final rates and service may vary based upon the shipment actually tenderedand the application of these terms and conditions. Rates quoted will vary dependingon whether (1) the shipper is a FedEx account holder and (2) the shipper has discountsapplied to his or her account.• Shippers will be quoted FedEx Standard List Rates if they have a valid FedExaccount, do not have discounts applied to their account and if they charge theirshipping to their account.• Shippers will be quoted Account-Specific Rates if they have a valid FedEx account,have discounts applied to their account and if they charge their shipping to theiraccount.• Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. thatare paid for by cash, check, debit or credit card instead of being charged to a validFedEx account.Any conflict or inconsistency between the FedEx Service Guide and other written or oralstatements concerning the rates, features of service, and terms and conditions applicable toFedEx Express international services from the U.S. to international locations and many termsregarding importation and inbound clearance of shipments into the U.S. will be controlled bythe FedEx Service Guide, as modified, amended or supplemented.For the most current information regarding areas served and delivery commitments,contact Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”for international information).The term “FedEx Express international services” means these services and serviceoptions: FedEx International Next Flight, FedEx International First, FedEx InternationalPriority, FedEx International Priority Freight, FedEx International Broker Select, FedExInternational Priority DirectDistribution, FedEx International Priority DirectDistributionFreight, FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedExInternational Economy, FedEx International Economy Freight and FedEx InternationalMailService.Definitions“Account-Specific Rates” are the rates paid by FedEx account holders who havediscounts applied to their account and charge for their shipping to their FedEx account.“Air waybill” means any shipping document, label, electronic entry or similar item usedin the FedEx system for the services described in these terms and conditions.“Ancillary clearance service” means value-added services that FedEx may provideto accommodate the requirements of regulatory agencies, or that customers may requestFedEx (or our assigned broker) to perform on the customer’s behalf. Such services areprovided in addition to the normal customs-clearance process. Ancillary clearanceservices may incur a service fee that will be invoiced to the designated payer.“Business day” means Monday through Friday except for the following U.S. holidays:Memorial Day New Year’s DayIndependence Day Constitution Day (Puerto Rico only)Labor DayGood Friday (Puerto Rico only)Thanksgiving Day Three Kings Day (Puerto Rico only)Christmas DayThe business day may differ in some international locations due to local customs.“Chargeable weight” means the greater of actual or dimensional weight. For allrating purposes, “length” is the longest side of any package or object. Any fraction of apound is rounded up to the next-higher pound.“Consolidator” means any person, corporation, partnership or other entity that isindependent from FedEx and derives income from the consolidation of the packages ofothers for tender to us, including all FedEx Authorized ShipCenter locations and entitieswho have executed a Packaging and Pricing Agreement, Package ConsolidatorAgreement or Packaging Agreement with FedEx.“Customer,” “sender” or “shipper” means the person whose name is listed on theair waybill as the sender.“FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporationand its officers, employees and agents (but does not include cartage agents).“Freight” means any single piece or skid with a chargeable weight greater than 150 lbs.Any fraction of a pound is rounded up to the next-higher pound.“Guide” or “Service Guide” means the FedEx Service Guide, as modified, amendedor supplemented.“In good credit standing” means: (1) that payment on the FedEx account is current;(2) the account is not in “cash only” status; and, (3) for commercial or business accounts,the balance does not exceed the credit limit established by FedEx.“Overcharge” means a charge based on an incorrect rate; an incorrect specialhandling fee; billing a service other than the service selected for the package; billingbased on incorrect package or shipment weight; billing to the wrong account number;or any other billing, unrelated to a service failure, that results in an incorrect charge.“Package” means any single parcel or piece with a chargeable weight of 150 lbs. orless. Any fraction of a pound is rounded up to the next-higher pound.“Recipient” or “consignee” means the person whose name is listed on the airwaybill as the recipient.fedex.com 1.800.GoFedEx 1.800.463.3339 131

fedex EXPRESS TERMS AND CONDITIONSInternational Shipments (U.S. Edition)(Definitions, cont.)“Reroute” means to deliver a shipment to an address different from that specifiedon the air waybill, and includes a change: (1) from one street address to another inthe same city and state, (2) from directions to Hold at FedEx Location to a request fordelivery to another location, (3) from the delivery instructions on the air waybill to arequest to Hold at FedEx Location, or (4) from one Hold at FedEx Location address toanother in the same city and state. Any requested change to an address that is not areroute or an address correction is a new shipment, and new shipping chargeswill apply.“Residential delivery” means a delivery made to a home or private residence, includinglocations where a business is operated from the home, and/or a delivery in which theshipper has designated the delivery address as residential.“Residential pickup” means a pickup from a home or private residence, includinglocations where a business is operated from the home.“Retail Rates” apply to shipments originating in the U.S. that are paid for by cash,check, debit or credit card instead of being charged to a valid FedEx account.“Service failure” means delivery of your package 60 seconds or more after ourpublished delivery commitment for the FedEx service for that package, except asotherwise described in these terms and conditions.“Shipment” means one or more pieces, either packages or freight, moving on a singleair waybill.“Standard List Rates” are the rates paid by FedEx account holders who do not havediscounts applied to their account and who charge their shipping to their FedEx account.“Transportation charges” mean amounts assessed for movement of a shipment anddo not include any other fees or charges that may be assessed under the FedEx ServiceGuide, such as (but not limited to) declared-value charges, special handling fees,customs duties and taxes, and surcharges.“Valid” as it relates to account numbers means a FedEx account number that has beenissued by FedEx and that is in good credit standing.“You” or “your” means the shipper/sender, recipient and their agents, servants,employees, and any other person or entity having or claiming an interest in a shipment.Non-WaiverAny failure by us to enforce or apply a term, condition or provision of the FedEx ServiceGuide does not constitute a waiver of that term, condition or provision and does nototherwise impair our right to enforce such term, condition or provision.Account NumbersFor transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” youmust pay by cash (not accepted at all FedEx locations), check, money order or credit card.Payment is required when you give us your package. For “Bill Sender” and “Bill ThirdParty” transactions, packages will not be accepted unless you provide a valid FedExaccount number.For “Bill Recipient” transactions, packages can be tendered without payment, but inorder for the package to be delivered, the recipient must provide a valid FedEx accountnumber or pay with cash, check, money order or credit card (if accepted as a form ofpayment in the destination country) at time of delivery. If the recipient or third partyrefuses to pay any transportation charges and other fees, including, but not limited to,duties and taxes, the package will be treated as undeliverable and the sender will beresponsible for all transportation charges and other fees, including all special handlingfees and duties and taxes.For customers utilizing our electronic shipping systems, a valid FedEx accountnumber is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions.FedEx account holders who pay for shipments originating in the U.S. with cash,check, debit or credit card instead of charging to a valid FedEx account will be chargedFedEx Retail Rates instead of FedEx Standard List Rates or Account-Specific Rates.Account numbers are issued by FedEx according to shipping location and arenontransferable. Account numbers are issued and used solely at the discretion of FedEx.FedEx may discontinue the use of accounts, in whole or in part, and terminate all orparticular accounts and account numbers at any time, for any reason, at its solediscretion. Improper, illegal or any other misuse of your FedEx account may also, atthe sole discretion of FedEx, result in loss of discounts or termination of the account.Improper, illegal or other misuse includes, but is not limited to, ordering supplies for anypurpose other than shipping with FedEx, unauthorized consolidation of shipments ownedby different parties, or violations of the terms and conditions in this FedEx Service Guide.If your account has been compromised or stolen, the account may be closed and you maybe issued a new account. However, you will be responsible for all valid charges on theclosed account. Any supplies, materials, rights or privileges that you acquire by holding aFedEx account number may not be used for any purpose other than shipping with FedEx,and FedEx may seek damages against you for any improper, illegal or other misuse of youraccount. If your account is terminated, we reserve the right, at our sole discretion, to denyyour application for new or additional FedEx account numbers at any time in the future.Except for Canada- and Puerto Rico-based accounts, international account numbers maynot be used for shipments between two points within the U.S. All charges will be billedand must be remitted in U.S. funds.All requests for account numbers are subject to credit investigation and verificationby our Credit Department and Customer Account Confirmation Department. FedEx utilizesbusiness credit reporting agencies, audited financial statements, Standard & Poor’s andMoody’s bond ratings, and other sources as necessary, to determine eligibility for opencredit terms. FedEx does not offer consumer credit privileges. Any individual shipping forpersonal use must prepay the shipment charges or establish a FedEx account for billingdirectly to a major credit card. Stored-value cards or gift cards cannot be used to openan account; however, such cards may be used for payment when tendering a packageat staffed FedEx shipping locations, and in conjunction with our credit card acceptancepolicy.The party to whom a FedEx account number is issued is liable for all charges to theaccount, including those resulting from unauthorized use. The account holder is responsiblefor the safekeeping of the account number. The account number should be released onlyto those authorized to ship on the account.Failure to keep your FedEx account current may result in your account being placedon a cash-only status. Use of an account on cash-only status may result in your packagebeing delayed, rejected or returned until arrangements for payment are completed. Ifthe account number to be billed is not valid, the shipment may be refused, delayed orreturned until an alternative form of payment is secured. If a package is held, returned,or delivery is otherwise delayed because the account is not in good credit standing, youwill not be entitled to a refund or credit of your transportation charges under the ServiceFailure Money-Back Guarantee Policy.You must use your FedEx account number to obtain any discount applicable to youraccount. Use of your account number constitutes your agreement that all packages andfreight shipped via FedEx Express international services shall be subject to these termsand conditions, as modified, amended or supplemented.FedEx may provide trade credit information on its account holders to credit bureaus.Alcoholic BeveragesOnly licensed entities may ship alcohol of any type with FedEx. For more information,go to fedex.com/us/wine. Consumers may not ship alcohol. An ancillary clearanceservice fee may apply if your shipment requires special import clearance processing;see fedex.com for more information.For U.S. Import: FedEx will not accept shipments of alcohol (beer, wine or spirits)to nonlicensed parties located in the U.S. from an international location. FedEx willaccept shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both theshipper and recipient are licensed entities. For more information, go to fedex.com/us/wine. The shipper must hold a license from the country of origin issued in accordancewith that country’s law and regulations. The recipient, located in the U.S., is required tohold: (1) a basic permit for importer and/or wholesaler issued from the U.S. Departmentof Treasury, Alcohol and Tobacco Tax and Trade Bureau (TTB), and (2) if applicable, awholesaler, dealer, distributor or manufacturer license issued from the state in whichthe recipient is located.For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. whenboth the shipper and recipient are licensed entities, and wine shipments from licensedentities directly to consumers in a limited number of countries, subject to additionalrequirements and all applicable laws and regulations. For more information, go tofedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importerand/or wholesaler issued from the TTB, and (2) if applicable, a wholesaler, dealer,distributor, retailer or manufacturer license issued from the state in which the shipperis located.Contact your FedEx account executive for complete details.132fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sBillingA. “Bill Sender” means the specified charges will be billed to the sender. The sender’sFedEx account number must appear in the appropriate section of the air waybill, andthe account should be current. FedEx International Next Flight and FedEx InternationalMailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but allcharges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill Sender”means the sender will be invoiced for applicable duties and taxes and additionalancillary clearance fees incurred.B. “Bill Recipient” means the specified charges will be billed to the recipient. In orderto choose this billing option, the recipient’s valid FedEx account number must appear onthe air waybill before it is delivered and payment on the account must be current, or therecipient must pay for the package at time of delivery. If the recipient is billed initiallyand refuses to make payment for the shipment, the charges may be rebilled to a thirdparty. If not paid by the third party, any additional rebilling must be to the sender’saccount. The sender is liable for, and will be billed for, all charges and fees in the eventthe recipient or any third party does not pay.C. “Bill Third Party” means the specified charges will be billed to someone other thanthe sender or recipient. In order to choose this billing option, the third party’s valid FedExaccount number must be entered in the appropriate section of the air waybill and mustbe in good credit standing. The sender is liable for, and will be billed for, all charges andfees in the event the recipient or any third party does not pay. If the third party refusesto pay, the transportation charges will automatically be billed to the sender and dutiesand taxes to the recipient. If the third party does not have credit arrangements with FedEx,the sender will automatically be billed.D. Invoices for transportation charges are payable within 15 days of the invoice date.Invoices for duties and taxes are payable upon receipt.E. We reserve the right to verify the method of payment for any shipment and to refuseany shipment for which the method of payment cannot be verified.F. At our sole discretion, we may accept requests to change billing instructions fromthe shipper or current bill-to party up to 90 days from the current invoice date. Suchrequests will be accepted only for unpaid shipments. FedEx must receive prior approvalfrom the new bill-to party for:• Transportation charges being rebilled to a consignee or third party when not dueto a FedEx billing error.• Duty-and-tax charges being rebilled to the shipper if originally billed to theconsignee and not due to a FedEx billing error.• Duty-and-tax charges being rebilled to the consignee or third party when not dueto a FedEx billing error.G. Billing and Special Handling Fees:1. A special handling fee will be charged where no account number appears onthe air waybill or where an incomplete, inaccurate or invalid account numberappears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party”transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package isreceived without a FedEx account number, we will attempt to determine thecorrect account from our records and bill the account for all charges and fees,plus the special handling fee. Any applicable discount will apply. If, however,we cannot determine the correct account, the transportation charges plus thespecial handling fee will be billed directly to the sender and no discount willbe allowed. See Rates in the FedEx Service Guide for details.2. A US$20 special handling fee will be charged to you for any check or electronicfunds transfer that is dishonored for any reason.H. Duties and taxes may be assessed on the contents of shipments destined forinternational locations. If we advance duties and taxes on behalf of the payer, the payermay be assessed a surcharge based on a flat rate or a percentage of the total amountadvanced (whichever is greater). See the Duties and Taxes section for details.I. Electronically captured data will be used for billing purposes in the event a billingcopy of the air waybill is not available at the time of billing.J. Charges in freely convertible currencies other than U.S. dollars are billed to thepayer’s account. Charges requiring conversion to a currency other than U.S. dollarswill be calculated daily using the median bid price obtained from OANDA, an Internetexchange-rate service, except for those currencies where FedEx is required to use localbank rates to convert currency for payers in that country. The median bid price is theaverage price at which buyers offer to buy currencies from sellers during the givenperiod. These currency conversion rates can be accessed at www.oanda.com.The currency-conversion rate in effect one day prior to the ship date will be used forconversions to non-hyper-inflationary currencies. However, we reserve the right to usethe exchange rate at invoice date, as opposed to shipment date, in countries where thecurrency is volatile.There is an additional exchange fee of 1.75 percent for conversion from any non-U.S.currency to U.S. dollars, 2.3 percent for U.S. dollars to any currency, and 2.0 percentbetween all non-U.S. currency conversions. The currencies of participating EuropeanUnion countries will have stationary conversion rates to the euro. There is no exchangefee between currencies related to the euro. Charges in currencies other than the U.S.dollars that are not freely convertible will be converted to U.S. dollars and billed to thepayer’s account either at the free-market rate or at the official rate at which FedEx waspermitted to purchase U.S. dollars in the relevant currency, at our sole option.K. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX,THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TOPAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANYDUTIES OR TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENTINSTRUCTIONS TO THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS ORREFUSES TO PAY.L. You must furnish with your payment the invoice numbers to which your paymentapplies. Payment should be sent using your remittance advice to one of the following:(By FedEx Envelope)FedEx Lockbox 360353Room 154-0455500 Ross StreetPittsburgh, PA 15262(By U.S. Postal Service)Any customer not using electronic data interchange (EDI) or FedEx Billing Onlinewhose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH,PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to:FedExP.O. Box 371461Pittsburgh, PA 15250-7461Any customer not using EDI or FedEx Billing Online whose billing address is inAK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY shouldmail payment and remittance detail to:FedExP.O. Box 94515Palatine, IL 60094-4515Any customer not using EDI or FedEx Billing Online whose billing address is inAL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to:FedExP.O. Box 660481Dallas, TX 75266-0481Any customer not using EDI or FedEx Billing Online whose billing address is inAZ, CA, HI, NV, OR or UT should mail payment and remittance detail to:FedExP.O. Box 7221Pasadena, CA 91109-7321Customers who receive their invoices via EDI should mail their payment to:FedEx ERSP.O. Box 371741Pittsburgh, PA 15250-7741Customers who receive their invoices via FedEx Billing Online should mail theirpayment and remittance detail to:FedEx Billing OnlineP.O. Box 371599Pittsburgh, PA 15250-7599M. Customers using an EDI format for invoicing are required to submit remittancedata electronically. Some invoice adjustment requests may also be transmittedelectronically.fedex.com 1.800.GoFedEx 1.800.463.3339 133

fedex EXPRESS TERMS AND CONDITIONSInternational Shipments (U.S. Edition)(Billing, cont.)N. If you are interested in or have questions regarding any of our invoicing or paymentmethods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx1.800.463.3339 (say “billing”), or access our internet application Manage My Account atfedex.com.O. Invoice Adjustments/Overcharges:1. We reserve the right to audit air waybills and shipments made via any means,including, but not limited to, an electronic shipping device, to verify serviceselection and shipment weight. If the service selected or weight entered isincorrect, we may make appropriate adjustments to the shipment charges atany time.2. Default Billing. Senders are solely responsible for accurately completing allsections of the air waybill and for the entry of accurate shipment informationinto any electronic shipping device. If you fail to provide or correctly enter thisinformation, you will be billed and agree to pay based on our estimate of thenumber of packages transported and either the dimensional weight at the timeof billing or a standard default weight-per-package estimate, both of which willbe determined by us at our sole discretion. If no service is marked, we will sendyour shipment via FedEx International Priority, FedEx International Economy,FedEx International Priority Freight or FedEx International Economy Freightservice as selected by us at our sole discretion.For FedEx International Priority and FedEx International Economy services,the recipient’s postal code is critical to correct invoicing (to those countries thatare in multiple rate scales). Any omission or incorrect entry will result in a billingbased on a default postal code.3. Our money-back guarantee policy governs and is the exclusive remedy forrequests for refunds or credits related to service failures. (See the Money-BackGuarantee Policy section for applicable notice provisions and other conditions.)If the money-back guarantee is suspended or revoked, there is no remedy.4. Requests for invoice adjustments due to an overcharge must be received within60 days after the original invoice date (or ship date if prepaid by cash, check,money order or credit card).5. FedEx is not obligated to refund any overcharge or pay any other obligation owedwhen your FedEx account is, or has been in the past, more than 60 days pastdue.6. If your account is more than 60 days past due, FedEx may, at its sole discretion,apply any overcharge amounts or other overpayments it agrees are owed to youagainst the oldest invoices.7. You may request an invoice adjustment for reasons not related to a service failure inthe following ways:a. Use our internet application FedEx Billing Online at fedex.com if you are aregistered user; orb. Submit your request through the invoice adjustment feature at fedex.com; orc. Submit the request in writing using the invoice adjustment form on the backof your invoice. If your request exceeds the space available on the form, youmay submit your request via email using the formatted spreadsheet and emailaddress provided at fedex.com/us/account/invhome/other/eremit.html; ord. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your request viathe telephone invoice adjustment system, the request must state the reason youbelieve an adjustment or refund is warranted and must provide the following:the FedEx account number (if any); the FedEx tracking number; and the dateof shipment.A partial payment against an invoice is not considered a request for invoiceadjustment or notice of a refund request.8. If you choose to send your request for an invoice adjustment for non-servicerelatedfailure via FedEx or U.S. Postal Service, please send it to:FedExRevenue Services3965 Airways Blvd.Module GMemphis, TN 38116You may also send your request via fax to the FedEx toll-free fax service:1.800.548.3020.9. We will not be liable for any invoice adjustment unless you comply with thenotice requirements described above. The filing of a lawsuit against us does notconstitute compliance with these notice provisions.134fedex.com 1.800.GoFedEx 1.800.463.3339For additional information or assistance regarding billing issues, contact FedExRevenue Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST),Monday through Friday.P. Additional Taxes. If a value-added, consumption or similar tax is applicable to yourshipment, we reserve the right to add that amount to your shipping charges without notice.We pay any applicable excise tax on the air transportation portion of our service.Q. The shipper and any other party who is liable for payment are responsible for allreasonable costs incurred by FedEx in obtaining or attempting to obtain payment forservices rendered by us. Such costs include, but are not limited to, attorneys’ fees,collection agency fees, interest and court costs.R. At our sole discretion, FedEx may transfer and assign ownership of, and any rightsto collect, any and all charges due and payable to us.Carriage Under International ConventionsA. As used in the FedEx Express terms and conditions, “Warsaw Convention” means theConvention for the Unification of Certain Rules relating to International Carriage by Air,signed at Warsaw, Oct. 12, 1929, or that convention as amended, including the MontrealProtocol No. 4. “Montreal Convention” means the Convention for the Unification ofCertain Rules relating to International Carriage by Air, signed at Montreal, May 28, 1999.“Carrier” includes the air carrier issuing the air waybill and all air carriers that carry thegoods or perform any other services related to the carriage.B. When the carriage involves an ultimate destination or stop in a country other than thecountry of departure, the Warsaw Convention or Montreal Convention may be applicable.The convention governs and, in most cases, limits our liability for loss of, damage to ordelay of cargo.C. The Warsaw Convention and the Montreal Convention limit our liability for loss or delayof or damage to your shipment, unless you declare a higher value for carriage and pay therequired fee as described below. The interpretation of the relevant Convention’s liability limitmay vary depending on the destination country. If the Warsaw Convention as amended byMontreal Protocol No. 4 applies to your shipment, our liability is limited to 17 Special DrawingRights (SDRs) per kilo, unless you declare a higher value for carriage and pay the required fee.If the Montreal Convention applies to your shipment, our liability is limited to 19 SDRs per kilo,unless you declare a higher value for carriage and pay the required fee. Otherwise, our liabilityis limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher value for carriageand pay the required fee.D. To the extent not in conflict with the rules relating to liability for internationalcarriage as established by the Warsaw Convention or the Montreal Convention, carriageand other services performed by us are subject to the provisions of the FedEx ServiceGuide and applicable tariffs as amended from time to time, which are incorporated in theFedEx Service Guide by reference. The tariffs, if any, may be inspected at our corporateheadquarters in Memphis, Tenn.E. FedEx assumes no obligation to carry the goods by any specified aircraft or over anyparticular route or to make connections at any point according to any schedules. Youagree FedEx may, without notice, substitute alternative carrier or aircraft, deviate fromthe route or routes, or cause the goods to be transported by motor vehicle.THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF TENDEROF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANYWAY WE DEEM APPROPRIATE.Cartage AgentsWe provide pickup and delivery to many international locations.A. If you elect to make arrangements for pickup or delivery directly with a cartageagent, you are responsible for all charges and fees assessed by the cartage agent.The invoice you receive from us will reflect only our charges and fees.B. Our delivery commitment time and money-back guarantee policy apply only to theportion of the transportation handled directly by us. (See the Money-Back GuaranteePolicy section.) The delivery commitment time begins when the cartage agent tendersthe shipment to us and ends when a shipment is available for pickup by you or a cartageagent. Our tender of a shipment to a cartage agent constitutes delivery of the shipmentby us for all purposes. We are not responsible for service failures as a result of cartageagent pickups or deliveries.C. A special handling fee applies; see Rates in the FedEx Service Guide.D. Cartage agents are independent contractors. They are neither employees nor agentsof FedEx Express, and we are not responsible for any of their acts or omissions.

e v i e w t e r m sClaimsA. We must receive notice of a claim due to damage (visible or concealed), delay(including spoilage claims) or shortage within 21 calendar days after delivery of theshipment. (See the Money-Back Guarantee Policy section for the time period to request arefund or credit of transportation charges due to a service failure.) We must receive noticeof all other claims, including, but not limited to, claims for nondelivery or misdelivery, withinnine months after the package was tendered to FedEx Express for shipment.B. Notice of claims for which you are seeking more than US$100 must be in writing.All claims must be made within the time limits set forth above.C. Your notice of claim must include complete shipper and recipient information, aswell as the FedEx tracking number, date of shipment, number of pieces, and shipmentweight. Failure to provide us with notice in the manner and within the time limits setforth in paragraphs (A) through (B) will result in denial of your claim, and we will haveno liability or obligation to pay your claim. The filing of a lawsuit does not constitutecompliance with these notice provisions.D. Written documentation supporting the amount of your claim must be delivered tous within nine months after the package was tendered to FedEx Express for shipment.Such documentation may include original purchase invoices, estimates or invoices forrepair, expense statements, appraisals, final confirmation screen if online order withproof of purchase, or other records. These documents must be verifiable to oursatisfaction.E. We are not obligated to act on any claim until all transportation charges havebeen paid. The claim amount may not be deducted from these charges or from anyoutstanding balance owed to us.F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premisesas well as the right to retrieve the damaged package for inspection at a FedEx facility.The terms and conditions applicable to the original shipment (including any declaredvalue) will govern the disposition of all claims in connection with the shipment,including any claim relative to the retrieval, inspection or return of the package. When apackage is picked up for inspection, a receipt for the damaged package will be providedif requested by the recipient. All of the original shipping cartons, packing and contentsmust be made available for our inspection and retained until the claim is concluded.G. Except in the case of concealed damage, receipt of the shipment by the recipientwithout written notice of damage on the air waybill is prima facie evidence that theshipment was delivered in good condition.H. We do not accept claims from customers whose packages were sent through apackage consolidator. (See the Package Consolidators section.)I. Only one claim can be filed in connection with a shipment. Acceptance of payment of aclaim shall extinguish any right to recover in connection with that shipment.J. When we resolve a claim by paying full value for a shipment, we reserve the right topick up the package for salvage, and all rights, title to, and interest in the package shallvest with us.K. You can file a claim in the following ways:1. Submit claims online at fedex.com/us/claimsonline for U.S. export shipments toall countries served by FedEx Express and U.S.-inbound shipments from Canada.2. Send written claims, including the completed claim form and supportingdocumentation, via the U.S. Postal Service or fax to:FedEx Cargo Claims DepartmentP.O. Box 256Pittsburgh, PA 15230Fax: 1.877.229.4766If you fax your completed claim form and supporting documentation, FedEx willsend you a confirmation letter by return fax.3. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtaina case number for your claim, then complete a print copy of the claim form. Youmay have to submit supporting documentation using FedEx Claims Online or themailing address or fax number listed above.L. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THEDENIAL OF YOUR CLAIM.Collect on Delivery (C.O.D.) ServiceWe do not offer C.O.D. service to international destinations. A shipment marked “C.O.D.”will be returned and all related charges will be billed to the sender.Credit TermsA. We do not provide individual consumer credit privileges.B. As a condition of extending credit privileges, FedEx reserves the right to requirebusiness customers to provide current financial information, agree to bank draftarrangements for payment on account, provide a security deposit or provide a bankletter of credit.C. When credit privileges are extended, FedEx reserves the right to establish andenforce a credit limit on your account. At our sole discretion, we may review and amenda credit limit on your account.D. The invoice date begins the credit term cycle, and payment for transportationcharges is due within 15 days from the invoice date. Failure to keep your FedEx accountcurrent will result in your account being placed on cash-only status. This status mayimpair your ability to use our services, delay your shipments and may result in the lossof any applicable discounts.Duties, taxes and other fees are payable immediately upon receipt of our invoice.If transportation charges and duties and taxes are on the same invoice, all charges aredue upon receipt of invoice.E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING,THE PACKAGE MAY BE REFUSED, HELD OR STOPPED IN TRANSIT UNTIL YOU MAKEALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICYWILL NOT APPLY IN SUCH CIRCUMSTANCES.F. The shipper, and any other party who is liable for payment, is responsible for allreasonable costs incurred by FedEx in obtaining or attempting to obtain payment forservices rendered by us. Such costs include, but are not limited to, attorneys’ fees,collection agency fees, interest and court costs.G. Credit privileges will not be restored until you have paid all past-due balances in fulland all costs, fees and expenses incurred by FedEx in collecting or attempting to collectsuch balances. FedEx may require establishment of electronic funds transfer as aprerequisite to credit restoration. FedEx may decline to restore credit privileges even ifall costs, fees and expenses are paid.H. Customers requesting removal from cash-only status must contact the FedExRecovery Collections department at 1.800.506.7580.I. We may apply payments made on your account to any unpaid invoice issued onyour account, at our sole discretion.J. Requests for research or refunds of payment must be received within 60 daysfrom the date of payment.Customs ClearanceA. All shipments that cross international borders must be cleared through customs,and you may also be required to provide additional information to obtain clearance fromother regulatory agencies in the destination country prior to delivery to the recipient.B. Except as provided under the FedEx International Broker Select section at fedex.com,we (or a broker selected by us) will submit shipments to customs and other regulatoryagencies for clearance. Duties and taxes or fees that may be assessed by any regulatoryagency may be advanced on behalf of the sender and recipient provided appropriatecredit arrangements have been made in advance. (See the Billing and Duties and Taxessections.) FedEx may charge an ancillary clearance service fee, where applicable, oninternational shipments for clearance processing, for services requested by the shipper,recipient or importer of record, or to recover the costs passed to FedEx by the regulatoryagency for regulatory filing. The types and amounts of fees vary by country. (Seefedex.com/ancillary/go/service for a list of ancillary clearance service fees in yourdestination country.)C. In some instances, at our option, we accept instructions from recipients to use adesignated customs broker other than FedEx (or the broker selected by FedEx) or thebroker designated by the shipper. In any event, FedEx (or the broker selected by FedEx)reserves the right to clear the shipment if the broker cannot be determined or will notperform clearance or if complete broker information is not provided (including name, address,phone number and postal code).D. When shipments are held by customs or other agencies due to incorrect or missingdocumentation, we may attempt first to notify the recipient. If local law requires thecorrect information or documentation to be submitted by the recipient and the recipientfails to do so within a reasonable time as we may determine, the shipment may beconsidered undeliverable. (See the Undeliverable Shipments section.) If the recipientfails to supply the required information or documentation, and local law allows thesender to provide the same, we may attempt to notify the sender. If the sender alsofedex.com 1.800.GoFedEx 1.800.463.3339 135

fedex EXPRESS TERMS AND CONDITIONSInternational Shipments (U.S. Edition)(Customs Clearance, cont.)fails to provide the information or documentation within a reasonable time as we maydetermine, the shipment will be considered undeliverable. We assume no responsibilityfor our inability to complete a delivery due to incorrect or missing documentation,whether or not we attempt to notify the recipient or sender. (See the UndeliverableShipments section.)E. Shipments requiring documentation in addition to the FedEx International AirWaybill, the FedEx International Next Flight Air Waybill or the FedEx InternationalMailService Air Waybill (e.g., a Commercial Invoice) may require additional transit time.Proper completion of necessary documentation, with complete and accurate shipmentinformation, including the appropriate Harmonized Tariff Schedule Code, is the shipper’sresponsibility.F. Shipments that contain goods or products that are regulated by multiple governmentagencies within the destination country (such as the Department of Agriculture, the Foodand Drug Administration, the Fish and Wildlife Service and the Federal CommunicationsCommission in the U.S. and comparable agencies in the destination country) may requireadditional time for clearance.G. The sender is responsible for making sure goods shipped internationally areacceptable for entry into the destination country. All charges for shipment to andreturn from countries where entry is not permitted are the sender’s responsibility.H. We assume no responsibility for shipments abandoned in customs, and suchshipments may be considered undeliverable.I. If acceptable wildlife products are shipped via the FedEx International BrokerSelect service option for U.S. import, they must be addressed to a broker at one ofthe 18 designated U.S. Fish and Wildlife ports.J. U.S. import shipments that contain products that originate from wildlife or containwildlife may require original permits/certificates (CITES) for U.S. Fish and WildlifeService clearance. U.S. importers of wildlife products must obtain an import license fromthe U.S. Fish and Wildlife Service for commercial shipments.K. The U.S. Food and Drug Administration (FDA) requires completion of FDA Prior Noticefor certain shipments containing food or food articles for human or animal consumptionprior to their arrival in the U.S. A copy of the FDA Prior Notice confirmation record mustbe included with the shipping documentation for all foods and food products that requirePrior Notice.L. For shipments that must be cleared through customs by the recipient, FedEx willdeliver the customs paperwork to the recipient, and delivery of paperwork constitutestimely delivery.Dangerous GoodsA. We accept most classes of dangerous goods as FedEx Express internationalshipments to and from dangerous-goods-designated cities in the following countries: theU.S., 1 Europe, Japan, Canada, Barbados, St. Maarten, Aruba, Trinidad, Tobago, the U.S.Virgin Islands and South Korea. Dangerous goods can also be shipped to many locations viaFedEx International Premium, FedEx International Express Freight and FedEx InternationalAirport-to-Airport.B. All packages containing dangerous goods must comply with the International CivilAviation Organization (ICAO) Technical Instructions for the Safe Transport of DangerousGoods by Air, the International Air Transport Association (IATA) Dangerous GoodsRegulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippersof dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with allFedEx Express variations listed in the current edition of the International Air TransportAssociation (IATA) tariff. All packages containing dangerous goods must comply with theIATA dangerous-goods regulations. The only exception is for a U.S. territory or commonwealthsuch as Puerto Rico. Shippers may use 49CFR when prepared by air as limited by thecommodities FedEx Express accepts prepared under these regulations. The shipper isresponsible for complying with all packing requirements and appropriate marking andlabeling of the package, documentation, as well as compliance with all applicable local,state and federal laws, regulations, ordinances and rules. The shipper is also responsiblefor ensuring the recipient complies with all applicable local, state and federal laws,regulations, ordinances and rules for applicable hazard classes.Dangerous goods can only be shipped using the FedEx Expanded ServiceInternational Air Waybill when using a paper air waybill for express service.C. Shippers must comply with all applicable local, state and federal laws governingpacking, marking and labeling of shipments of blood and blood products, regardless ofwhether they are infectious.D. FedEx packaging may not be used to ship dangerous goods (except for BiologicalSubstance, Category B [UN 3373], which may be shipped in the FedEx UN 3373 Pak, andIATA Section II lithium batteries, which may be shipped in FedEx boxes and tubes).E. FedEx Express does not accept dangerous goods shipments prepared exclusively forground shipment.F. FedEx is not required to add dry ice to packages in its system or to provide re-icingservices.G. Each shipment must be accompanied by the 8-1/2” Shipper’s Declaration forDangerous Goods form when required.Title 49CFR paperwork cannot be used for international dangerous goods shipments(except for a U.S. territory or commonwealth such as Puerto Rico), and such shipmentswill be refused or returned to the sender.H. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approvalto ship. This applies both to those that are fully regulated and those that meet thedefinition of IATA Section II lithium batteries. For details, go to fedex.com and enterkeyword “lithium batteries.”I. If the recipient refuses a package or freight piece containing dangerous goods, or thepackage leaks or is damaged, it will be returned to the shipper if possible. If the shipperrefuses to accept the returned shipment or it cannot be returned because of leakage ordamage due to faulty packaging, the shipper is responsible for and agrees to reimburseand otherwise indemnify FedEx for all costs, fees, and expenses it incurs in connectionwith the cleanup and disposal of the package or freight piece. The shipper agrees toindemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of theshipper’s failure to comply with FedEx Dangerous Goods shipping requirements.J. We have the right to refuse any package or freight piece with an odor or any packagethat is wet or leaking. If a dangerous goods shipment damages or contaminates anyproperty, the shipper is solely responsible for and will reimburse and indemnify FedExfor any and all costs, fees and expenses it incurs in connection with the cleanup of suchdamage or contamination.K. Not all FedEx locations accept dangerous goods, and we reserve the right to refusedangerous goods at any location where they cannot be accepted in accordance withapplicable law. Dangerous goods shipments, including dry ice and Biological Substance,Category B (UN 3373) shipments, are not accepted at FedEx Express Drop Box locations,FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations, andunstaffed FedEx locations. FedEx Express shipments containing IATA Section II lithiumbatteries are accepted at FedEx Office Print and Ship Center locations and may be placedin FedEx Express Drop Boxes.L. Note: We are required by law to report improperly declared or undeclaredshipments of dangerous goods to the U.S. Department of Transportation (DOT). Theshipper may be subject to fines and penalties under applicable law. The DOT/FederalAviation Administration (FAA) requires every shipper to have job-specific dangerousgoods training prior to tendering a dangerous goods shipment to FedEx or another aircarrier. When individuals tender a shipment containing dangerous goods it must beproperly classified, packaged, marked, labeled and identified as dangerous goods,and include the correct dangerous goods documentation.M. Dangerous goods may not be rerouted to an address other than the originalintended-recipient’s address provided by the shipper. (Note: Shipments may be madeavailable as hold for pickup or be returned to the sender.)N. We are required to maintain proper segregation of incompatible dangerous goodson all vehicles and aircraft. This necessity may cause the shipment to move on the nextavailable truck route or flight on which proper segregation can be maintained.O. If you have questions regarding shipments of dangerous goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” to connect to our DangerousGoods/Hazardous Materials Hotline for assistance.1Certain restrictions apply for Alaska and Hawaii shipments; see the Dangerous Goods sectionat fedex.com.Declared Value for Carriage and Limits of Liability(Not Insurance Coverage)The declared value for carriage of any package represents our maximum liability inconnection with a shipment of that package, including, but not limited to, any loss,damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information,or misdelivery of information relating to the shipment. It is the shipper’s responsibility toprove actual damages. Exposure to and risk of any loss in excess of the declared value is136fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sassumed by the shipper. You may transfer this risk to an insurance carrier of your choicethrough the purchase of an insurance policy. Contact an insurance agent or broker if youdesire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.A. If for any reason the Warsaw Convention or the Montreal Convention (see the CarriageUnder International Conventions section) does not govern our liability, our maximum liabilityfor loss, damage or delay, or any claim with regard to any shipment moving to or from theU.S. is limited to US$100, US$9.07 per pound or US$20.00 per kilo, whichever is greater,unless you declare a higher value for carriage and pay a greater charge. The interpretationof the relevant Convention’s liability limit may vary depending on the destination country. Ifthe Warsaw Convention as amended by Montreal Protocol No. 4 applies to your shipment,our liability is limited to 17 Special Drawing Rights (SDRs) per kilo, unless you declare a highervalue for carriage and pay the required fee. If the Montreal Convention applies to yourshipment, our liability is limited to 19 SDRs per kilo, unless you declare a higher value forcarriage and pay the required fee. Otherwise, our liability is limited to US$9.07 per pound(US$20.00 per kilo) unless you declare a higher value for carriage and pay the required fee.FedEx International Priority Freight and FedEx International Economy Freight shipmentshave a maximum declared-value limit of US$100,000 to most destinations. FedExInternational Broker Select shipments to many countries are allowed to exceed thecountry declared-value-for-carriage limit (but not the FedEx International Priority andFedEx International Economy maximum of US$50,000 per shipment).Except as limited below, unless a higher value is declared and paid for, our liability foreach package shipped between Puerto Rico and the U.S. is limited to US$100 or US$9.07per pound (whichever is greater). A minimum charge will be assessed for each packageexceeding US$100 in declared value. For each package exceeding US$500 in declaredvalue, an additional amount will be charged for each US$100 (or fraction thereof) ofdeclared value. See Rates in the FedEx Service Guide for details.Except as limited below, the declared-value limit for shipments between Puerto Ricoand the U.S. is US$50,000 per shipment, rather than US$50,000 per package.For packages shipped between Puerto Rico and the U.S., or sent to any internationallocation, the declared value for carriage cannot be greater than the declared value forcustoms. A FedEx Envelope and FedEx Pak to and from Puerto Rico is limited to adeclared value for customs and carriage of US$100.B. If you declare a higher value for carriage, an additional amount will be assessed foreach US$100 (or fraction thereof) by which the declared value for carriage exceeds theUS$100 or US$9.07 per-pound liability limitation, whichever is applicable. See Ratesin the FedEx Service Guide for details. EVEN IF A HIGHER VALUE IS DECLARED, OURLIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITSREPAIR COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVERIS LESS.C. The maximum declared value for customs and carriage for the contents of a FedExEnvelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per pound,whichever is greater. Goods with a value (actual or declared) exceeding US$100 shouldnot be shipped in a FedEx Envelope or FedEx Pak.D. The maximum declared value for customs and carriage for a FedEx internationalshipment, if other than a FedEx Envelope or FedEx Pak, can be found at fedex.com underthe individual country listing.Except as limited below, the maximum declared value per shipment for FedExInternational Next Flight is US$50,000. If a FedEx International Next Flight shipment istendered to FedEx palletized or shrinkwrapped as one single unit, the maximum declaredvalue is US$50,000. If more than one FedEx International Next Flight package is shippedon one air waybill, the declared value for carriage of each package will be determinedby dividing the total declared value for carriage by the number of packages in the shipment;the liability of FedEx for loss or damage will be limited to the actual value of thepackage(s) lost or damaged, not to exceed the per-package declared value.E. Shipments (packages or freight) containing all or part of the following items arelimited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07per pound, whichever is greater. Import of any of the following items may be prohibitedby individual countries, and a lower declared-value limitation for a country will controlthis stated limitation for such items:1. Artwork, including any work created or developed by the application of skill,taste or creative talent for sale, display or collection. This includes, but is notlimited to, items (and their parts) such as paintings, drawings, vases, tapestries,limited-edition prints, fine art, statuary, sculpture and collector’s items.2. Film, photographic images (including photographic negatives), photographicchromes and photographic slides.3. Any commodity that by its inherent nature is particularly susceptible to damageor the market value of which is particularly variable or difficult to ascertain.4. Antiques, or any commodity that exhibits the style or fashion of a past era andwhose history, age or rarity contributes to its value. These items include, but arenot limited to, furniture, tableware and glassware.5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains,china, crystal, glass, framed glass, and any other commodity with similarlyfragile qualities.6. Plasma screens.7. Jewelry, including, but not limited to, costume jewelry, watches and theirparts, mount gems or stones (precious or semiprecious), industrial diamonds,and jewelry made of precious metal.8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts.9. Precious metals, including, but not limited to, gold and silver bullion or dust,precipitates, or platinum (except as an integral part of electronic machinery).10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, foodstamps, postage stamps (not collectible), traveler’s checks, lottery tickets, moneyorders, gift cards and gift certificates, prepaid calling cards (excluding those thatrequire a code for activation), bond coupons, and bearer bonds.11. Liquor stamps and tax stamps.12. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia.13. Guitars and other musical instruments that are more than 20 years old, andcustomized or personalized musical instruments.F. The declared value for carriage cannot be greater than the declared value for customs.G. When the sender has not specified the declared value for carriage of each packageon an air waybill, but has specified a total declared value for all packages, the declaredvalue for each package will be determined by dividing the total declared value by thenumber of packages on the air waybill unless you provide verifiable evidence supportinga different allocation. The declared value of any package in a shipment cannot exceedthe declared value of the total shipment.H. Notwithstanding anything else in the FedEx Service Guide, we are not liable forany loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments,including, but not limited to, cash or currency, nor misdelivery of information.I. Notwithstanding anything else in the FedEx Service Guide, we are not liable for anyloss, damage or delay to any package that is not adequately packaged by the shipper.J. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWEDIN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGEOF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWEDMAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEXSERVICE GUIDE AS TO SUCH SHIPMENT.K. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS,DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURETO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEEDA SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST,WHICHEVER IS LESS.L. The shipper is responsible for accurately completing the air waybill or othershipping documents, including completion of the declared-value section. We cannothonor requests to change the declared-value information on the air waybill after tenderto FedEx.M. See the Liabilities Not Assumed section for other limitations and exclusions onour liability.N. Additional restrictions may apply to a shipment if sent pursuant to an airlineinterline agreement.Dimensional Weight (Volumetric Weight)Dimensional-weight pricing is applicable on a per-shipment basis to all shipments incustomer packaging. FedEx packaging may also be subject to dimensional-weight pricing.If the dimensional weight exceeds the actual weight, charges based on the dimensionalweight will be assessed. Customers who fail to apply the dimensional-weight calculation toa package may be assessed dimensional-weight charges by FedEx. See the DimensionalWeight description in the Fees and Other Shipping Information section of the FedEx ServiceGuide for additional details.fedex.com 1.800.GoFedEx 1.800.463.3339 137

fedex EXPRESS TERMS AND CONDITIONSInternational Shipments (U.S. Edition)Duties and TaxesA. In order to complete clearance of certain items through customs, we may be requiredto advance on your behalf certain duties and taxes as assessed by customs officials.For all shipments we may contact the payer before clearance is complete to confirm thearrangements for reimbursing us. At our sole discretion, we may require confirmationof reimbursement arrangements as a condition to completion of clearanceand deliveryincluding, but not limited to, cases of deliveries to recipients that we believe are notcreditworthy and of shipments with high declared values.B. Duties and taxes may generally be billed to the sender, the recipient or a thirdparty. If the sender fails to designate a payer on the air waybill, duties and taxes willautomatically be billed to the recipient where allowed. Bill Sender Duties and Taxesand Bill Third Party Duties and Taxes are options available only for deliveries tospecified locations (call FedEx Express International Customer Service at 1.800.GoFedEx1.800.463.3339 and say “international services”). REGARDLESS OF ANY PAYMENTINSTRUCTIONS TO THE CONTRARY, THE SENDER IS ULTIMATELY RESPONSIBLE FORPAYMENT OF DUTIES AND TAXES IF PAYMENT IS NOT RECEIVED. If transportationcharges for a shipment are billed to a credit card, FedEx reserves the right to also settleuncollected duties and taxes charges associated with that shipment to the creditcard account.C. In the event we advance duties, taxes or other fees, including the U.S. MerchandiseProcessing Fee, on behalf of the payer, the payer will be assessed a surcharge basedon a flat rate or a percentage of the total amount advanced. This surcharge will varydepending upon the destination country. See Rates in the FedEx Service Guide for thesurcharge that applies to U.S. import shipments.D. Shipments marked Bill Recipient Duties and Taxes may be delayed if we are not ableto reach the recipient to confirm that we will be reimbursed for any amounts advanced,and the money-back guarantee will not apply in these cases. (See the Liabilities NotAssumed and Money-Back Guarantee Policy sections.)E. If a recipient refuses to pay the duties and taxes, we may contact the sender. If thesender refuses to make satisfactory arrangements to reimburse us, the shipment maybe returned to the sender or placed into a general order warehouse or a customs-bondedwarehouse. The sender must then pay both the original transportation charges and thereturn charges. If we advanced any amounts as duties and taxes at either the originaldestination or upon return, the sender shall also be liable for such amounts.F. Payment for duties and taxes will be made by one of the following means at thesole discretion of FedEx: cash, check (personal or business, provided valid identificationis offered), money order, traveler’s check, or debit or deferment account. FedEx does notaccept prepayment of duties and taxes at the time of shipment. Payment of duties andtaxes may not be made by credit card.G. In the event that we require confirmation of duties and taxes reimbursementarrangements from the recipient, we will attempt to contact the recipient no later than12 p.m. on the day the shipment is available for customs clearance in the destinationcountry and inform the recipient of the estimated duties and taxes amount. If anarrangement satisfactory to us is made, the shipment will then be cleared through customsand delivered. If the shipment clears customs by 5 p.m. on the day arrangements areconfirmed, delivery will be scheduled for the next business day by 5 p.m. or the end of thelocal business day. In the event we have cleared packages on your behalf and you do nothave credit arrangements with FedEx, payment may be required prior to the release ofyour shipment.H. In the event the accuracy or propriety of duties and taxes assessed on a shipmentis disputed, FedEx or its designated broker may review the shipping documentstendered with the shipment. If FedEx determines that the duties and taxes were properlyassessed, the shipper agrees to pay the duties and taxes.Export Control LawsYou are responsible for and warrant your compliance with all applicable laws, rules andregulations, including, but not limited to, the export laws and government regulations ofany country to, from, through or over which your shipment may be carried. You agree tofurnish such information and complete and attach to the air waybill such documents asnecessary to comply with such laws, rules and regulations.In addition, you specifically warrant that you will not tender any shipments to us if youare listed on the Denied Persons List maintained by the U.S. Department of Commerce.You also warrant that you will not attempt to ship to persons or entities listed as SpeciallyDesignated Nationals or Blocked Persons by the U.S. Treasury Department and thatyou will ship items requiring a State Department license using our FedEx InternationalPremium, FedEx International Express Freight (IXF) or FedEx International Airport-to-Airport(ATA) services or FedEx International Priority using the FedEx International ControlledExport service option. FedEx will not carry shipments that violate any U.S. export laws.We assume no liability to you or any other person for any loss or expense — including,but not limited to, fines and penalties — if you fail to comply with any export laws,rules or regulations.Extra-Large PackagesExtra-large packages are pieces weighing less than 151 lbs. (or destination countrylimit) that exceed 130 inches (or destination country limit) in length and girth combined.These pieces may be refused, or at our sole discretion may be considered as FedExInternational Priority Freight or FedEx International Economy Freight shipments onceaccepted by us, and a minimum chargeable weight of 151 lbs. may be applied regardless ofactual weight.Fuel SurchargeWe reserve the right to assess fuel and other surcharges on shipments without notice.The duration and amount of any surcharge will be determined at our sole discretion. Bytendering your shipment to FedEx, you agree to pay the surcharges, as determined byFedEx. The fuel surcharge rate, if applicable, is available on fedex.com.Inspection of ShipmentsWe may, at our sole discretion, open and inspect any shipment without notice.Governmental authorities may also open and inspect any shipment at any time.Liabilities Not AssumedFEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THEDECLARED VALUE OR US$100 OR THE AMOUNT SET BY THE MONTREAL ORWARSAW CONVENTIONS (AS AMENDED), WHICHEVER IS GREATER, FOR CARRIAGEOF A SHIPMENT ARISING FROM TRANSPORTATION SUBJECT TO THE TERMS ANDCONDITIONS CONTAINED IN THE FEDEX SERVICE GUIDE, WHETHER OR NOT FEDEXEXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BEINCURRED.In no event shall FedEx Express, including, without limitation, agents, contractors,employees and affiliates, be liable for any special, incidental or consequential damages,including, without limitation, loss of profits or income, whether or not FedEx Express hadknowledge that such damages might be incurred.If we inadvertently accept a shipment with a destination city or cities that we do notserve in a country to which FedEx Express international services are provided, we mayattempt to complete the delivery. However, we will not be liable and we will not provideany proof of delivery. The delivery commitment listed for such country will not apply,and the applicable rate will be the highest for that country plus the maximum extendedservice area surcharge. In these cases, the money-back guarantee applies only to theportion of the transportation provided directly by us.We will not be liable or responsible for loss, damage or delay caused by events wecannot control.We will not be liable for, nor will any adjustment, refund or credit of any kind begiven as a result of any loss, damage, delay, misdelivery, nondelivery, misinformation orany failure to provide information, except such as may result from our sole negligence.We will not be liable for, nor will any adjustment, refund or credit of any kind be givenas a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation orfailure to provide information caused by or resulting in whole or in part from:A. The act, default or omission of any person or entity, other than FedEx, includingthose of any local, state or federal government agencies.B. The nature of the shipment, including any defect, characteristic or inherent vice ofthe shipment.C. Your violation of any of the terms and conditions contained in the FedEx ExpressTerms and Conditions, as amended or supplemented, or on an air waybill, standardconditions of carriage, tariff or other terms and conditions applicable to your shipment,including, but not limited to, the improper or insufficient packing, securing, marking andaddressing of shipments, or use of an account number not in good credit standing, orfailure to give notices in the manner and time prescribed.D. Perils of the air, public enemies, criminal acts of any person(s) or entities including,but not limited to, acts of terrorism, public authorities acting with actual or apparent138fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sauthority, authority of law, local disputes, civil commotion, hazards incident to a stateof war, local, national or international weather conditions (as determined solely by us),local, national or international disruptions in air or ground transportation networks (asdetermined solely by us), strikes or anticipated strikes (of any entity, including, but notlimited to, other carriers, vendors or suppliers), labor disruptions or shortages causedby pandemic conditions or other public health event or circumstances, natural disasters(earthquakes, floods and hurricanes are examples of natural disasters), conditions thatpresent a danger to our personnel, and disruption or failure of communication and informationsystems (including, but not limited to, our systems).E. Our compliance with verbal or written delivery instructions from the sender,recipient or persons claiming to represent the shipper or recipient.F. Damage or loss of articles packaged and sealed by the sender or by person(s) actingat the sender’s direction, provided the seal is unbroken at the time of delivery, thepackage retains its basic integrity, and the recipient accepts the shipment withoutnoting the damage on the delivery record.G. Our inability or failure to complete a delivery, or a delay to any delivery, due to actsor omissions of customs or other regulatory agencies.H. Delays in delivery caused by adherence to FedEx policies regarding the payment ofduties and taxes or other charges.I. Our inability to provide a copy of the delivery record or a copy of the signatureobtained at delivery.J. Erasure of data from or the loss or irretrievability of data stored on magnetictapes, files or other storage media, or erasure or damage of photographic images orsoundtracks from exposed film.K. The loss of any personal or financial information including, but not limited to, socialsecurity numbers, dates of birth, driver’s license numbers, credit card numbers andfinancial account information.L. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up”markings), “fragile” labels or other special directions concerning packages.M. Your failure to ship goods in packaging approved by us prior to shipment where suchprior approval is recommended or required.N. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, lasertubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used forspecimens and glass containers such as those used in laboratory test environments.O. Our failure to notify you of any delay, loss or damage in connection with yourshipment or any inaccuracy in such notice.P. Shipments released without obtaining a signature if a signature release is on file.Q. Our failure or inability to attempt to contact the sender or recipient concerningan incomplete or inaccurate address; incorrect, incomplete, inaccurate or missingdocumentation; payment of duties and taxes necessary to release a shipment; or anincomplete or incorrect customs broker’s address.R. The failure to properly designate a delivery address as a Residential Delivery orCommercial Delivery, including delivery addresses that were processed through anyaddress verification function or program.S. Any package where FedEx records do not reflect that the package was tendered toFedEx by the shipper.T. The shipper’s failure to delete all shipments entered into a FedEx self-invoicingsystem, Internet shipping device or any other electronic shipping method used to shipa package, when the shipment is not tendered to FedEx. If you fail to do so and seek arefund, credit or invoice adjustment, you must comply with the notice provisions in InvoiceAdjustments/Overcharges in the Billing section. FedEx is not liable for any refund, creditor adjustment unless you comply with those notice provisions.U. The shipment of scale models (including, but not limited to, architectural models,dollhouses, etc.) and prototypes.V. Your use of an incomplete, inaccurate, or invalid FedEx account number or yourfailure to provide a valid FedEx account number in good credit standing in the billinginstructions on shipping documentation.W. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, orother items when not enclosed in outer packaging, or other general shipping containerscaused by adhesive labels, soiling or marking incidental to transportation.X. The shipment of perishables or commodities that could be damaged by exposureto heat or cold, including, but not limited to, the shipment of any alcoholic beverages,plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture.Y. The shipper’s failure to provide accurate delivery address information.Z. Damage to computers, or any components thereof, or any electronic equipment whenshipped in any packaging other than:1. The manufacturer’s original packaging, which is undamaged and has retaineda good, rigid condition.2. Packaging that is in accordance with the FedEx packaging guidelines availableonline at fedex.com/packaging.3. FedEx laptop packaging, for shipments of laptop computers.4. FedEx small electronic device packaging, for shipments of cell phones,handheld computers, MP3 players and similar items.AA. Any shipment containing a prohibited item. (See the Prohibited Items section.)BB. Our provision of packaging, advice, assistance or guidance on the appropriatepackaging of shipments does not constitute acceptance of liability by FedEx unlesssuch advice, assistance or guidance has been approved in writing by FedEx PackagingDesign and Development and the writing expressly accepts liability in the event of adamaged shipment.CC. Failing to meet our delivery commitment for any shipments with an incompleteor incorrect address. (See the Undeliverable Shipments section.)DD. Damages indicated by any shockwatch, tiltmeter or temperature instruments.EE. Loss or damage to alcohol shipments unless an approved packaging type is usedor FedEx Packaging Design and Development has preapproved your packaging prior toshipment. See the Alcoholic Beverages section for further information.FF. Dangerous goods shipments that the shipper did not properly declare, includingproper documentation, markings, labels and packaging. FedEx Express will not pay aclaim on undeclared or hidden dangerous goods and the FedEx Money-Back Guaranteedoes not apply.GG. FedEx will not be liable for the failure to provide any services or service optionswhere our records do not reflect that the services or service options were selected bythe shipper.Limitations on Legal ActionsIn the event that the Warsaw Convention, as amended, or Montreal Convention doesnot prescribe limitations on legal actions, the following will apply.Any right you might have to damages, refunds, credits, recovery of relianceinterests, disgorgement, restitution, injunctive relief, declaratory relief or any otherlegal or equitable relief whatsoever against us under any cause of action arisingfrom the transportation of any package pursuant to the FedEx Service Guide shallbe extinguished unless you file an action within one year from the date of deliveryof the shipment or from the date on which the shipment should have been delivered.Any right that you might have to damages, refunds, credits, recovery of relianceinterests, disgorgement, restitution, injunctive relief, declaratory relief or any otherlegal or equitable relief whatsoever against us under any cause of action arisingfrom the transportation of any package pursuant to the FedEx Service Guide shall beextinguished unless you first comply with all applicable notice periods and requirementsin these terms and conditions including, but not limited to, the periods and requirements forproviding notice under the Billing, Claims and Money-Back Guarantee Policy sections. Youand we understand that timely and complete compliance with such notice periods andrequirements is a contractual condition precedent to your right to any relief whatsoever,and you must plead compliance with those conditions precedent on the face of anycomplaint that you file against us. You and we agree that FedEx cannot be consideredto have breached any obligation to you unless or until we wrongfully deny a claimsubmitted to us pursuant to the notice periods and requirements contained in theseterms and conditions. Finally, you and we agree that you will comply with applicablenotice periods and requirements even if you believe that such compliance will not resultin relief from us or if you lack knowledge regarding whether such compliance will resultin relief from us.You agree that you will not sue us as a class plaintiff or class representative, joinas a class member, or participate as an adverse party in any way in a class-action lawsuitagainst us. Nothing in this paragraph, however, limits your rights to bring a lawsuit asan individual plaintiff.To the extent that any court finds that state rather than federal law applies to anyprovision of this contract, the controlling law is the substantive law of the state in whichyou tendered your shipment to us.The performance of any services does not make us an agent of the shipper or anythird party for any purpose.fedex.com 1.800.GoFedEx 1.800.463.3339 139

fedex EXPRESS TERMS AND CONDITIONSInternational Shipments (U.S. Edition)Live AnimalsFedEx Express does not accept live-animal shipments as part of its regular-scheduledservice and does not transport household pets such as dogs, cats, birds and hamsters.FedEx Express may accept certain shipments of live animals such as horses, livestockand zoo animals (to and from zoo locations only) on an exception basis if approved andcoordinated by the FedEx Live Animal Desk (call 1.800.405.9052).Money-Back Guarantee Policy 1We offer a money-back guarantee for our services. This guarantee can be suspended,modified or revoked at our sole discretion without prior notice to you.A. Money-Back Guarantee. For U.S.-based payers, we will, at our option, and uponrequest, either refund or credit to the applicable invoice only your transportation charges ifwe deliver a shipment 60 seconds or more after the applicable delivery commitment time.The money-back guarantee applies to shipments tendered using the following services:FedEx International First, FedEx International Next Flight, FedEx International Priority,FedEx International Priority Freight, FedEx International Economy, FedEx InternationalEconomy Freight, FedEx International Priority DirectDistribution, FedEx International PriorityDirectDistribution Freight, FedEx International Premium, FedEx International Broker Select,FedEx 10kg Box and FedEx 25kg Box. It does not apply to FedEx International MailService.This money-back guarantee is your exclusive remedy in the event of a service failure forthe recovery of all or any portion of the FedEx charges for a shipment. If the money-backguarantee is suspended, there is no remedy or recovery of charges for a service failure.There are no delivery commitments for shipments on which the money-back guarantee issuspended.B. Limitations. The following limitations apply:1. Credits for transportation charges will be applied to the payer’s account only, andrefunds will be made payable to the payer only.2. Only one refund or credit is permitted per package. In the case of multiple-pieceshipments, this money-back guarantee applies to each package in the shipment. If aservice failure occurs for any package within the shipment, a refund or credit will begiven only for the portion of the transportation charges applicable to that package.For FedEx International Priority DirectDistribution and FedEx International PriorityDirectDistribution Freight, the money-back guarantee for shipment delays is proratedbased on the number and weight of packages within the shipment where delivery isnot completed by the service commitment.3. A credit or refund under our money-back guarantee policy will be applied onlyagainst charges for the shipment giving rise to the credit.4. An exact delivery commitment time can be obtained only by telephoningInternational Customer Service and supplying us with all of the following:1. Commodity being shipped2. Date of the shipment3. Exact destination4. Weight of the shipment5. Value of the shipmentAny transit time published in the FedEx Service Guide or elsewhere, or quoted byCustomer Service without the above five required facts, is only an estimate and isnot a stated delivery commitment time. You agree that our records regarding quoteddelivery times will constitute conclusive proof of any such quotes.5. This money-back guarantee does not apply to requests for invoice adjustment basedon overcharges (see the Billing section) or shipments to P.O. box addressesacceptable for delivery (see the Post Office Box Addresses section).6. The money-back guarantee for shipments destined for our extended service areasapplies only to the portion of the transportation provided directly by us.7. This money-back guarantee applies only to transportation charges paid by U.S.-based payers and does not apply to duties, taxes or other charges, includingancillary clearance service fees.8. Holidays in international locations will affect our transit times. Contact InternationalCustomer Service for information on delivery commitments that may be affected dueto the observance of these holidays. Deliveries normally scheduled to be made onthe day of holiday observance will be rescheduled for delivery on the next businessday. The delivery commitment for application of the money-back guarantee policywill be extended for a period equal to the length of the holiday.9. If the sender or recipient specifies a customs broker other than FedEx or thebroker selected by FedEx (where this service is available), notification may begiven to the broker by 12 p.m. on the first business day the shipment is availablefor customs clearance in the destination country, and such notification constitutestimely delivery.10. For FedEx International Next Flight service, the quoted delivery time may be changedfor many reasons, including, but not limited to, the following: flight delays orcancellations due to air traffic control, weather or mechanical problems. If thedelivery commitment is changed, the money-back guarantee will only be applicableto the latest quoted delivery time.C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if:1. We provide you with proof of timely delivery, consisting of the date and time ofdelivery and, if applicable, the name of the person who signed for the shipment, orservice-exception information reflecting that the failure to deliver timely resultedfrom circumstances described under the Liabilities Not Assumed section.2. The service failure resulted, in whole or in part, from any of the circumstancesdescribed under the Liabilities Not Assumed section.3. The payer’s FedEx account number was not in good credit standing, or paymentinstructions were invalid, and delivery was delayed until payment arrangementswere secured.4. The shipment was scheduled for delivery on the Wednesday immediately prior toThanksgiving or during the seven calendar days before Christmas Day via anyFedEx Express international or FedEx Express Freight international service, andwas delivered within 90 minutes of the published delivery commitment time for theselected service and destination.5. The shipment was undeliverable or returned.6. The shipment contained dangerous goods or dry ice.7. The shipment was delayed due to an incorrect address or to the unavailabilityor refusal of an appropriate or eligible person to accept delivery or sign forthe package.8. The shipment was delayed due to customs or regulatory delays, including, butnot limited to, any delays resulting from compliance with advance notice or priornotice requirements.9. The delay in delivery was caused by adherence to FedEx policies regarding thepayment of duties and taxes prior to customs clearance or at delivery.10. Incorrect FedEx tracking numbers were applied to the subject package or shipmentby customers using FedEx electronic shipping devices.11. Complete recipient information was not provided at the time of tender to FedEx.Complete recipient information must be provided on either the air waybill or throughany FedEx electronic shipping device.12. You did not book an international freight shipment as required.D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure,you must notify us of the service failure and request a refund or credit of your transportationcharges in compliance with the conditions listed below. If you do not comply with theseconditions, you are not entitled to receive a refund or credit and cannot recovercompensation for a service failure in any lawsuit.1. You may request a refund or credit of transportation charges due to a service failurein the following ways:a. Use our internet application FedEx Billing Online at fedex.com if you are aregistered user; orb. Submit your request through the invoice adjustment feature at fedex.com; orc. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx1.800.463.3339 (say “billing”).2. Your notification of a service failure must include your FedEx account number, if any;the FedEx tracking number; and the date of the shipment.3. All requests for refund or credit of transportation charges must be received via oneof the approved channels within 15 calendar days of the invoice date or within15 calendar days from the ship date if you are paying by credit card or in advance bycash, check or money order.4. A partial payment against an invoice is not considered a request for invoiceadjustment or notice of a refund request. A notification of the reason for anunpaid charge with your payment is not considered a request for an invoiceadjustment or notice of a refund request if the reason relates to a service failure.1Offer void where prohibited by law.140fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sPackage ConsolidatorsFedEx cannot accept a consolidation under FedEx Express international services orFedEx International Broker Select from a forwarder, unless the shipper:a. Is a FedEx Authorized ShipCenter, orb. Ships using FedEx International Airport-to-Airport, orc. Ships using FedEx International Express Freight, ord. Ships using FedEx International Premium.In addition, consolidators are responsible for complying with all applicable requirementsincluding, but not limited to, requirements for shipping dangerous goods and complyingwith customs and other legal requirements applicable to packages tendered forinternational transportation.If you tender packages to a consolidator instead of to us directly, the followinglimitations apply:A. Consolidators are not agents of FedEx, and we are not responsible for any errors oromissions made by them.B. Inquiries or claims regarding shipments tendered to a consolidator must be directedto the consolidator. We cannot assist the shipper, recipient or third party in thesesituations, nor do we have any liability for lost, damaged or delayed shipments. Theconsolidator is the shipper in such cases.C. Consolidators may submit claims for refunds or credits for shipping charges underthe money-back guarantee policy. Neither the customer who tendered the package tothe consolidator nor the recipient is eligible for refunds or credits under the money-backguarantee policy.D. In order for a consolidator to receive packaging from FedEx, the consolidator mustfirst enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenterAgreement with FedEx.E. Consolidators set their own rates for FedEx shipping. They may charge FedEx RetailRates for FedEx shipping services.F. Inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (FASC) mustbe directed to the FASC.G. FASCs are independently owned and operated businesses. See the FASCrepresentative for information regarding rates and services and the terms and conditionsof carriage. FASCs are not agents of FedEx.Package Tracking/TracingTracing of international packages is available upon request. Call FedEx InternationalCustomer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) anda tracing specialist will assist you. To trace your package, you must have all of thefollowing information when you call us:A. Air waybill number.B. Date of shipment.C. Recipient’s name and address.D. Number of packages and total weight of shipment.E. Contents and value of shipment.F. Your name and phone number, so we can call you back.Packaging and MarkingA. You must comply with all applicable laws (including, but not limited to, local, state,federal and international laws), including those governing packing, marking and labelingfor all shipments.B. It is the responsibility of the sender to properly complete the air waybill. Thesender’s address on an air waybill or electronic shipping device must show the countryin which the shipment is tendered to FedEx.C. All packages must be prepared and packed by the shipper for safe transportation withordinary care in handling in an express-transportation environment. Any articles susceptibleto damage as a result of conditions that may be encountered in transportation, such aschanges in temperature or atmospheric pressure, must be adequately protected by properpackaging. FedEx assumes no liability for perishables or commodities that could bedamaged by exposure to heat or cold. Each shipment must be legibly and durably markedwith the name, address and ZIP code/postal code of both the shipper and recipient.Packages cannot be wrapped in kraft paper.D. You must use FedEx packaging or new corrugated boxes in good, rigid conditionlarge enough to allow cushioning of contents on the top, bottom and sides. For guidelineson packaging specific commodities go to fedex.com/packaging. Items that cannot be packedinto cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edgesand protrusions wrapped, and the address label must be secured using the tie-on tagor the tire/crate label provided by FedEx (or you may secure it by wrapping pressuresensitivetape completely around the object). Briefcases, luggage, garment bags,aluminum cases, plastic cases, computer cartons or similar types of items whose outerfinish might be damaged by adhesive labels, soiling, marking or other types of surfacedamage that is normal with ordinary care in handling should be placed in a protectivecontainer for shipment. Casters, wheels and rollers must be removed or packaged.E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer containerunless tested and approved for acceptance by FedEx Packaging Design and Development.Information on how to submit your packaging for testing is available at fedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine and othernoninfectious liquid clinical specimens must be shipped inside a sturdy outer packaging.F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant.Packages containing wet ice must be prepared to prevent the leakage of any liquid,regardless of package orientation. For additional wet-ice packaging requirements, referto the packaging guide Packaging Perishable Shipments at fedex.com/packaging.G. If a shipment is refused by the recipient, leaks or is damaged, the shipment will bereturned to the sender if possible. If the sender refuses to accept the returned shipmentor it cannot be returned because of leakage, or damage due to faulty packaging, theshipper is responsible for and will reimburse FedEx for all costs and fees of any typeconnected with the legal disposal of the shipment, and all costs and fees of any typeconnected with cleanup of any spill or leakage.H. Information on how to submit your packaging for testing or evaluation, and tips onpackaging specific commodities (including automotive and mechanical parts, computersand perishables), are available at fedex.com/packaging.I. For international freight shipments, freight must be on a skid, pallet or other forkliftablebase. Boxes should be stacked squarely on the skid without hanging over the edge, andthe weight should be distributed evenly on the skid to avoid excess weight being placedon materials inside the cartons. Use 70-gauge stretchwrap and pass a minimum of twobands (tightly secured) through the skid voids and around all cartons.J. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx1.800.463.3339 (say “order shipping supplies”).PharmaceuticalsShipments of pharmaceuticals will only be accepted when tendered in accordancewith applicable local, state, federal and international laws. The shipper is responsiblefor compliance with all applicable laws. Controlled shipments moving under U.S. DrugEnforcement permits must be shipped using the FedEx International Controlled Exportservice option or FedEx air cargo services.Pickup and DeliveryA. We provide delivery service at no additional charge to international destinationswithin primary service areas.B. Agents are utilized for deliveries to points in extended service areas (ESAs).Depending on the final destination, an ESA surcharge per shipment may be applied forU.S. export shipments; see Rates in the FedEx Service Guide for details. Please callFedEx International Customer Service to determine if your shipment will be subject to anESA surcharge.C. We do not offer a restricted-delivery service and may deliver to someone other thanthe person or entity named as the recipient. We also may make an indirect delivery.Indirect delivery is a completed delivery to an address or location other than theaddress on the air waybill. Package addresses must include the complete street addressand telephone or telex number of the recipient.D. Shipments to hotels, hospitals, government offices or installations, universitycampuses, or other facilities that utilize a mailroom or other central receiving areawill be delivered to the central receiving area, unless otherwise authorized and approvedby FedEx.E. Any person scheduling a pickup other than the sender must provide a FedEx accountnumber in good credit standing, otherwise the pickup must be scheduled by the sender.We require a minimum of two hours from the time the shipment(s) will be ready to makethe pickup. (Contact FedEx International Customer Service for the specific lead timesrequired.) Repeated pickup attempts without packages being ready may result in thecancellation of pickup privileges.fedex.com 1.800.GoFedEx 1.800.463.3339 141

fedex EXPRESS TERMS AND CONDITIONSInternational Shipments (U.S. Edition)(Pickup and Delivery, cont.)F. If we inadvertently accept a shipment with a destination city not served in a countryto which FedEx International Priority is provided, we may attempt to complete thedelivery. However, certain limitations will apply. (See the Liabilities Not Assumed section.)G. FedEx International Priority Freight or FedEx International Economy Freight shipmentspicked up or delivered to H3 areas will be picked up or delivered via cartage agents anda special handling fee will apply; see Rates in the FedEx Service Guide. Freight pickupand delivery is not available on weekends (except in offshore locations where standardbusiness days vary) for FedEx International Priority Freight and FedEx InternationalEconomy Freight.H. Proof of pickup is available upon request. You must provide the pickup number orFedEx tracking number (also known as the air waybill number). We will not provide proofof pickup unless you provide this information.I. At our sole discretion, we may refuse to pick up or deliver a shipment (packageor freight), or use alternative pickup or delivery arrangements, to maintain the safetyof our employees and in cases in which we believe that our services may be used inviolation of local, state, federal or international laws.J. Additional charges may apply for late-hours, weekend or holiday pickup and delivery.K. The delivery commitment for FedEx International Next Flight service will be thedelivery time quoted to each customer. The quoted delivery time will vary for eachshipment and will depend on the availability of suitable commercial airline flights.A quoted delivery time may be changed for a variety of reasons, including, but notlimited to, flight delays or cancellations due to air traffic control, weather or mechanicalproblems. In the event of the occurrence of any of the foregoing, the FedEx InternationalNext Flight Service Desk shall quote a new delivery time to the shipper and recipient(if requested by the shipper) by telephone or by customer-reasonably-requested method;this new delivery time shall then become the quoted delivery time. Two attempts will bemade to reach the shipper and two attempts to reach the recipient (if requested by theshipper). Any such change in the quoted delivery time will be logged in to the tracking system.L. In order to facilitate delivery or release of a shipment, FedEx may, at its solediscretion, contact the recipient to obtain delivery instructions, or to notify them thata delivery is scheduled, that a delivery has been completed or that a shipment isavailable for pickup at a Hold at FedEx Location facility.M. If a shipper tenders packages that substantially exceed the number, type, sizeand/or weight of packages tendered on average for the location by the shipper throughoutthe year, FedEx may accept such packages but, at its sole discretion, suspend the FedExMoney-Back Guarantee, if applicable, or adjust commitment times.N. We reserve the right to assess a Residential Delivery surcharge on any shipmentdelivered to a home or private residence, including locations where a business isoperated from a home, or on any shipment in which the shipper has designated thedelivery address as a residence, including shipments where the delivery location hasbeen designated as Residential Delivery in error.Post Office Box AddressesYou may use post office box addresses for certain international locations, includingshipments to Puerto Rico, but you must include a valid telephone, fax or telex number onthe air waybill. FedEx cannot deliver to U.S. military post office box addresses such asAPO and FPO.Prohibited ItemsThe following items are not acceptable for carriage to any international destinationsunless otherwise indicated. (Additional restrictions may apply depending on destination.Various regulatory clearances in addition to customs clearance may be required for certaincommodities, thereby extending the transit time.)1. APO/FPO addresses.2. C.O.D. shipments.3. Human corpses, human organs or body parts, human and animal embryos, orcremated or disinterred human remains.4. Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany,France, Japan, United Arab Emirates and United Kingdom. Note: United ArabEmirates only allows Class 1.4 explosives to be shipped hold-for-pickup to theFedEx Express facility in Dubai.)5. Firearms, weaponry and their parts (acceptable between the U.S. and PuertoRico).6. Perishable foodstuffs and foods and beverages requiring refrigeration or otherenvironmental control.142fedex.com 1.800.GoFedEx 1.800.463.33397. Live animals including insects, except as provided in the Live Animals section inthe FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052.)8. Plants and plant material, including cut flowers (cut flowers are acceptablefrom the U.S. to selected points in Canada and from Colombia, Ecuador and theNetherlands to the U.S.).9. Lottery tickets and gambling devices where prohibited by law.10. Money (coins, cash, currency, paper money and negotiable instruments equivalentto cash such as endorsed stocks, bonds and cash letters).11. Pornographic and/or obscene material.12. Shipments 1 being processed under:a. Duty drawback claims unless advance arrangements are made.b. Temporary Import Bonds — acceptable under the FedEx International BrokerSelect option, for initial import only.c. U.S. State Department licenses.d. Carnets.e. U.S. Drug Enforcement Administration export permit.f. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited,with the exception of shipments subject to Letters of Credit calling for a“courier receipt,” as defined by Article 25 of UCP 600, shipped using the FedExExpanded Service International Air Waybill.g. Certificate of Registration shipments (CF4455).1You may be able to ship these items via FedEx International Controlled Export, FedEx InternationalPremium, FedEx International Express Freight (IXF) or FedEx International Airport-to-Airport (ATA).For information on FedEx International Controlled Export, call International Customer Service at1.800.GoFedEx 1.800.463.3339 (say “international services”). For information on the other serviceslisted call FedEx Express Freight Customer Service at 1.800.332.0807.13. Hazardous waste, including, but not limited to, used hypodermic needles orsyringes or other medical waste.14. Shipments that may cause damage to, or delay of, equipment, personnel or othershipments.15. Shipments that require us to obtain any special license or permit for transportation,importation or exportation.16. Shipments or commodities whose carriage, importation or exportation isprohibited by any law, statute or regulation.17. Shipments with a declared value for customs in excess of that permitted for a specificdestination. (See the Declared Value for Carriage and Limits of Liability section in theFedEx Service Guide.)18. Dangerous goods except as permitted under the Dangerous Goods section ofthese terms and conditions.19. Processed or unprocessed dead animals, including insects and pets. Taxidermyfinishedhunting trophies or completely processed (dried) specimens of wholeanimals or parts of animals are acceptable for shipment into the U.S.20. Packages that are wet, leaking or emit an odor of any kind.21. Wildlife products that require U.S. Fish and Wildlife Service export clearanceby FedEx prior to exportation from the U.S.22. In-bond shipments destined to or being withdrawn from a Foreign Trade Zoneor bonded warehouse, unless the FedEx International Broker Select option isselected for U.S. import shipments, or the FedEx International Controlled Exportservice option is selected for U.S. export shipments.Notwithstanding any other provision of the FedEx Service Guide, we are not liablefor delay of, loss of or damage to a shipment of any prohibited item. The shipper agreesto indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result ofthe shipper’s violation of any local, state or federal laws or regulations or from tenderingany prohibited item for shipment.Proof of Performance (Verbal)When requested by the sender or recipient, verbal confirmation of delivery (date, timeand name of person who signed for the shipment) is available. For shipments to manycountries that we serve, this information is usually available by 12 a.m. local time in thecountry of delivery on the day of scheduled delivery.For FedEx International Next Flight service, a proof-of-delivery phone call to theshipper stating the date and time of delivery, and the name of the person who signed forthe shipment will be performed for every shipment. Two attempts will be made to reachthe shipper by telephone. A faxed proof of delivery will also be provided upon request bythe shipper or the recipient.

e v i e w t e r m sProof of Performance (Written)When requested by the sender or recipient within one year of the shipping date, wewill, at our option, furnish a photostatic copy of the destination delivery record orelectronically captured delivery information for deliveries made to most points served.We assume no liability for our inability to provide a copy of the delivery record.Signature proof of delivery showing an image of the recipient’s signature may beavailable online at fedex.com for express deliveries made within the U.S., Canada andPuerto Rico.Rate QuotationsRates and service quotations by our employees and agents are estimates and will bebased upon information provided by you, but final rates and service charges may varyfrom the quotes based upon the characteristics of the shipment actually tendered to us.We are not liable for, nor will any adjustment, refund or credit of any kind be made,as a result of any discrepancy in any rate or service quotation made prior to tender ofthe shipment and the rates, and other charges that we invoice to you. Any conflict orinconsistency between the FedEx Service Guide and other written or oral statementsor quotes (except those found in a FedEx Sales or FedEx Express Customer Automationagreement) concerning the rates, features of service, and terms and conditionsapplicable to FedEx Express service will be controlled by the FedEx Service Guide, asmodified, amended, changed or supplemented. FedEx only provides estimates of customsduties and taxes through the Estimate Duties and Taxes feature on FedEx Global TradeManager at fedex.com.Rates quoted will vary depending on whether (1) the shipper is a FedEx accountholder and (2) the shipper has discounts applied to his or her account.• Shippers will be quoted FedEx Standard List Rates if they have a valid FedExaccount, do not have discounts applied to their account and if they charge theirshipping to their account.• Shippers will be quoted Account-Specific Rates if they have a valid FedExaccount, have discounts applied to their account and if they charge their shippingto their account.• Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S.that are paid for by cash, check, debit or credit card instead of being charged to avalid FedEx account.Refusal or Rejection of ShipmentsWe reserve the right to refuse, hold or return any shipment and may do so at our solediscretion and without liability to us. We will execute that right when (but not limitedto cases in which): (1) the shipment may cause damage or delay to other shipments,property or personnel; (2) the shipment is likely to sustain damage or loss in transitbecause of improper packaging or otherwise; (3) the shipment contains any prohibiteditems; (4) the account of the person or entity responsible for payment is not in good creditstanding; or (5) when acceptance of the shipment may jeopardize our ability to provideservice to other customers. We have no liability whatsoever for refusal or rejectionof shipments.RestrictionsA. Size restrictions vary by country.B. Per-package weight limits may vary by country.C. There is no limit on the aggregate weight of a multiple-piece shipment (except toArgentina), provided each individual package does not exceed the per-package weight limitfor the destination country. Shipments exceeding 500 lbs. require advance arrangementswith us. You must call us to arrange for pickup commitments and delivery commitments.The money-back guarantee will apply only once a delivery commitment has beenestablished by FedEx after pickup of your shipment.D. No more than one type of service may be indicated on a single air waybill and nomore than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped ona single air waybill.E. You may ship up to 10 different commodities on a single air waybill.F. Blood, urine and other liquid specimens containing infectious substances areconsidered dangerous goods. (See the Dangerous Goods section.) IATA regulationsapply. Note: Regulated infectious substances must not be shipped in a FedEx ClinicalPak. Instead, use the FedEx UN 3373 Pak for Biological Substance, Category B (UN 3373)shipments. You may use the FedEx Clinical Pak as an overwrap only for noninfectiousblood, urine and clinical samples packed to specific FedEx standards. For information onFedEx standards for specimens, go to fedex.com/packaging and read our brochures onpackaging clinical samples and Biological Substance, UN 3373 specimens. (Also see thePackaging and Marking section.)G. The declared value for carriage cannot exceed the declared value for customs asindicated on the air waybill.Routing and ReroutingWe will determine the routing of all shipments. Some shipments may be consolidated orforwarded by FedEx for transportation on foreign air carriers, or on either a charter or aninterline basis as FedEx may determine. We reserve the right to divert any shipment(including use of other carriers) in order to facilitate its delivery.FedEx assumes no obligation to reroute any shipment to a third country, to carry thegoods by any specified aircraft or over any particular route or to make connection at anypoint according to any schedules. You agree that FedEx may, without notice, substitutealternative carrier or aircraft, deviate from the route or routes, or cause the goods tobe transported by motor vehicle.Dangerous goods may not be rerouted to an address other than the originalintended-recipient’s address provided by the shipper. (Note: Shipments may be madeavailable as hold for pickup or be returned to the sender.)Any requested change to an address that is not a reroute or an address correctionis a new shipment, and new shipping charges will apply.THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THETENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENTIN ANY WAY WE DEEM APPROPRIATE.Undeliverable ShipmentsAn undeliverable shipment is one that cannot be delivered for reasons that include, butare not limited to, any of the following:• The recipient refuses to pay for a bill-recipient shipment.• The recipient refuses to accept the shipment.• The recipient’s delivery address cannot be located.• The shipment was addressed to an area not served by FedEx.• The shipment’s contents or packaging are damaged to the point that rewrappingis not possible.• The shipment is unable to clear customs.• The shipment would likely cause damage or delay to other shipments or propertyor injury to personnel.• The shipment contains prohibited items.• The recipient’s place of business is closed.• No appropriate person was available to accept the shipment at a delivery locationon the initial delivery attempt or reattempts.• The shipment was improperly packaged.• The recipient of a Hold at FedEx Location shipment cannot be located.Should a shipment be classified as undeliverable or unidentifiable, the followingguidelines apply:A. If a shipment is undeliverable for any reason, we may attempt to notify the senderto arrange for the return of the shipment if local customs regulations will allow. If thesender cannot be contacted within five business days, we may place the shipmentin a general order warehouse or a customs-bonded warehouse or will dispose of theshipment. In any event, if a package cannot be delivered, cleared through customs orreturned, the package may be transferred or disposed of by FedEx at its discretion andat any location. The shipper, if known, agrees to pay any costs incurred in returning,storing or disposing of an undeliverable shipment.B. For shipments returned from international points to the U.S., return charges and feeswill be assessed to the original shipper, along with the original charges and fees. Alsoincluded will be any other charges incurred by us, including, but not limited to, duties,taxes, ancillary clearance fees and storage fees, if applicable. For returned shipmentscontaining dangerous goods, the shipper must supply a completed return air waybill andall other required documents.C. Shipments that cannot be returned due to local regulatory constraints will either beplaced in a general order warehouse or a customs-bonded warehouse or disposed of atour sole discretion and at any location. The shipper agrees to pay any costs incurred byFedEx in such placement or disposal.fedex.com 1.800.GoFedEx 1.800.463.3339 143

fedex EXPRESS TERMS AND CONDITIONSInternational Shipments (U.S. Edition)WarrantiesWE MAKE NO WARRANTIES, EXPRESS OR IMPLIED.If you have questions or concerns regarding FedEx services, please send yourcorrespondence to FedEx Customer Relations Department, 3875 Airways Blvd.,Module H, Memphis, TN 38116.These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries andaffiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. Themost current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditionsof FedEx service to which it applies.© 2011 FedEx. All rights reserved.No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.144fedex.com 1.800.GoFedEx 1.800.463.3339

fedex Ground TARIFFTariff 200-X, effective January 3, 2011(Cancels Tariff 200-W, effective January 4, 2010)Updated July 14, 2011r e v i e w t e r m sContentsScope of Tariff 146Definitions 146Non-Waiver 146Account Numbers 146Alcoholic Beverages 147Billing 147Claims 148Collect on Delivery (C.O.D.) Service 150Credit Terms 151Declared Value and Limits of Liability(Not Insurance Coverage) 151Delivery Signature Options 151Dimensional Weight (Volumetric Weight) 152FedEx Home Delivery 152Firearms 152Fuel Surcharge 152Hazardous Materials 152Inspection of Shipments 153Liabilities Not Assumed 153Limitations on Legal Actions 154Money-Back Guarantee Policy 154Package Consolidators(Including FedEx Authorized ShipCenter Locations) 155Package Restrictions (Size and Weight) 155Packaging and Marking 156Pharmaceuticals 156Pickup and Delivery 156Plants and Plant Materials 156Prohibited Items 157Proof of Delivery 157Rate Quotations 157Refusal or Rejection of Shipments 157Return Options 157Tobacco Products 157Undeliverable Shipments 158Warranties 158International Service Conditions 158Additional Information 159fedex.com 1.800.GoFedEx 1.800.463.3339 145

fedex Ground tariffFedEx reserves the right to unilaterally modify, amend or supplement the rates, featuresof service, services, terms and conditions, and tariff in the FedEx Service Guide applicableto all customers without notice. All modifications, amendments or supplements may beauthorized only by an officer in the Legal Department of FedEx Corporation or successorpositions, but no other agent or employee of FedEx nor any other agent or party isauthorized to do so.The FedEx Service Guide consists of the Our Services information at fedex.com (U.S.and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; the FedEx ExpressTerms and Conditions; and this FedEx Ground Tariff. The information in the Our Servicessection of the FedEx Service Guide is not part of the contract of carriage. To the extentthat conflicts exist, if any, between the terms and conditions, other parts of the FedExService Guide, and the current versions, if any, of the FedEx Ground Tariff 200, the FedExGround Pick-Up Record, and fedex.com, the downloadable version (PDF) of the FedExGround Tariff (including any amendments, supplements or both) as then in effect on thedate of shipment shall control.Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply topackages originating in the U.S. for transportation via a FedEx Ground service.Scope of TariffA. Participating Carriers. FedEx Ground Package System, Inc. (FedEx Ground) withpackages originating in the U.S.B. Governing Publications. Except as otherwise provided, this tariff is governed bythe following publications, supplements thereto or succeeding publications thereof:FedEx Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effectat the time of shipment. These publications are available at fedex.com.C. Scope of OperationsFedEx Ground Package System, Inc. (U.S.):1. To operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreigncommerce, over irregular routes, transporting GENERAL COMMODITIES (exceptClasses A and B explosives, household goods and commodities in bulk) betweenpoints in the U.S. under continuing contract(s) with commercial shippers,receivers or brokers of such commodities.2. To operate as a COMMON CARRIER, by motor vehicle, in interstate or foreigncommerce, over irregular routes, transporting GENERAL COMMODITIES (exceptClasses A and B explosives, household goods and commodities in bulk) inpackages weighing 150 lbs. or less when transported in a motor vehicle in whichno one package exceeds 150 lbs., between ground points in the U.S.3. To operate as a common and contract carrier, by motor vehicle, in intrastatecommerce, over irregular routes, transporting GENERAL COMMODITIES (exceptClasses A and B explosives, household goods and commodities in bulk) betweenpoints in the U.S.Definitions“Account-Specific Rates” are the rates paid by FedEx account holders who havediscounts applied to their account and who charge their shipping to their FedEx account.“Business day” means Monday through Friday for FedEx Ground, and Tuesday throughSaturday for FedEx Home Delivery, except for the following holidays:Memorial Day Thanksgiving Dayindependence Day Christmas DayLabor Daynew Year’s DayObservation of holidays is subject to change. Refer to the holiday list on fedex.com fordetails.“Business delivery” means any delivery that is not a residential delivery.“Commercial delivery” means any delivery that is not a residential delivery.“Consolidator” means any person, corporation, partnership or other entity that isindependent from FedEx and derives income from the consolidation of the packages ofothers for tender to us, including all FedEx Authorized ShipCenter locations and entitieswho have executed a Packaging and Pricing Agreement, Package Consolidator Agreementor Packaging Agreement with FedEx.“FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground PackageSystem, Inc., and its officers, employees and agents (but does not include cartage agents).146fedex.com 1.800.GoFedEx 1.800.463.3339“In good credit standing” means: (1) that payment on the FedEx account is current;(2) the account is not in “cash only” status; and, (3) for commercial or business accounts, thebalance does not exceed the credit limit established by FedEx.“Overcharge” means a charge based on an incorrect rate or an incorrect special handlingfee, billing for the wrong type of service, or billing based on incorrect package or shipmentweight or account number.“Package” means any container and its contents, and includes any non-containerized article.“Proof of delivery” means electronically captured delivery information, which may includedate, time, location and signature information.“Residential delivery” means a delivery made to a home or private residence, includinglocations where a business is operated from the home, and/or a delivery in which theshipper has designated the delivery address as residential. FedEx Ground also has FedExHome Delivery service for residential packages.“Retail Rates” apply to shipments originating in the U.S. that are paid for by cash,check, debit or credit card instead of being charged to a valid FedEx account.“Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground CallTag, FedEx Print Return Label and FedEx Email Return Label.“Service failure” means FedEx Ground did not deliver your standard ground andmultiweight ground package(s) by the end of the scheduled delivery day as published onfedex.com, except as otherwise described in this tariff.“Shipment” means one or more packages shipped together to the same recipient.“Standard List Rates” are the rates paid by FedEx account holders who do not havediscounts applied to their account and who charge their shipping to their FedEx account.“Transportation charges” mean amounts assessed for movement of a shipment anddoes not include any other fees or charges that may be assessed under the FedEx ServiceGuide, such as (but not limited to) declared-value charges, special handling fees, customsduties and taxes, collect on delivery (C.O.D.) charges, and surcharges.“Valid” as it relates to account numbers means a FedEx account number that has beenissued by FedEx and that is in good credit standing.“You” or “your” means the shipper/sender, recipient and their agents, servants,employees, and any other person or entity having or claiming an interest in a shipment.Non-WaiverAny failure by us to enforce or apply a term, condition or provision of this FedEx GroundTariff does not constitute a waiver of that term, condition or provision and does nototherwise impair our right to enforce such term, condition or provision.Account NumbersFedEx account holders who pay for shipments originating in the U.S. with cash, check,debit or credit card instead of charging to a valid FedEx account will be charged FedExRetail Rates instead of FedEx Standard List Rates or Account-Specific Rates.Account numbers are issued by FedEx according to shipping location and are nontransferable.Account numbers are issued and used solely at the discretion of FedEx.FedEx may discontinue the use of accounts, in whole or in part, and terminate all orparticular accounts and account numbers at any time, for any reason, at its solediscretion. Improper, illegal or any other misuse of your FedEx account may also, atthe sole discretion of FedEx, result in loss of discounts or termination of the account.Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidationof shipments owned by different parties, or violations of the terms and conditions inthis FedEx Service Guide. If your account has been compromised or stolen, the accountmay be closed and you may be issued a new account. However, you will be responsiblefor all valid charges on the closed account. Any materials, rights or privileges that youacquire by holding a FedEx account number may not be used for any purpose other thanshipping with FedEx, and FedEx may seek damages against you for any improper, illegalor other misuse of your account. If your account is terminated, we reserve the right,at our sole discretion, to deny your application for new or additional FedEx account numbersat any time in the future. All charges will be billed and must be remitted inU.S. funds.All requests for account numbers are subject to credit investigation and verificationby our Credit Department and Customer Account Confirmation Department. FedEx utilizesbusiness credit reporting agencies, audited financial statements, Standard & Poor’s and

e v i e w t e r m sMoody’s bond ratings, and other sources as necessary, to determine eligibility for opencredit terms. FedEx does not offer consumer credit privileges. Any individual shipping forpersonal use must prepay the shipment charges or establish a FedEx account for billingdirectly to a major credit card. Stored-value cards or gift cards cannot be used to openan account; however, such cards may be used for payment when tendering a packageat staffed FedEx shipping locations, and in conjunction with our credit card acceptancepolicy.The party to whom a FedEx account number is issued is liable for all charges to theaccount, including those resulting from unauthorized use. The account holder is responsiblefor the safekeeping of the account number. The account number should be released only tothose authorized to ship on the account.Failure to keep your FedEx account current may result in “termination” of yourFedEx Ground service. If the account number to be billed is not valid, the shipment maybe refused, delayed or returned until an alternative form of payment is secured. If apackage is held, returned, or delivery is otherwise delayed because the account is not ingood credit standing, you will not be entitled to a refund or credit of your transportationcharges under the money-back guarantee policy.You must use your FedEx account number to obtain any discount applicable to youraccount. Use of your account number constitutes your agreement that all packagesshipped by us shall be subject to this tariff, as modified, amended or supplemented.Services and rates for packages dropped off at FedEx Office Print and Ship Centers,FedEx World Service Center locations and FedEx Authorized ShipCenter locations using theshipper’s FedEx Ground account number or bar code shall be as stated in the shipper’s FedExGround Service Agreement or FedEx Ground Pricing Addendum, if any, and the incorporateddocuments. Not all delivery services are available at FedEx Office Print and Ship Centersand FedEx World Service Center locations.FedEx may provide trade credit information on its account holders to credit bureaus.Alcoholic BeveragesOnly licensed entities may ship alcohol of any type with FedEx. For more information, go tofedex.com/us/wine. Consumers may not ship alcohol.A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits)when both the shipper and recipient are either licensed wholesalers, licensed dealers,licensed distributors, licensed manufacturers, licensed retailers or licensed importers,subject to additional requirements and all applicable laws and regulations. Contact yourFedEx account executive for complete details.B. Licensee to Consumer. FedEx will accept wine shipments from licensed entitiesdirectly to consumers, subject to additional requirements and all applicable laws andregulations. Contact your FedEx account executive for complete details. Shipments ofbeer or spirits to consumers are prohibited.BillingA. “Bill Sender” means charges will be billed to the sender. Payment on the accountmust be current. The sender may request an initial rebilling to another party, but allsubsequent rebills will be only to the sender.B. “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient(except for certain additional charges that are billed to the sender, including, but notlimited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickupcharges, address correction fees, and invalid or missing account number fees). “BillRecipient” should not be confused with C.O.D. service. In order to choose this billingoption, the recipient’s FedEx account number must be inputted into the sender’s electronicshipping system at the time the package is processed and payment on the account mustbe current. If the recipient is billed initially and refuses to make payment for the shipment,the charges may be rebilled to a third party. If not paid by the third party, any additionalrebilling will be to the sender’s account. (See section M, Billing Special Handling Fees.)The sender is liable for, and will be billed for, all charges and fees, plus all specialhandling fees in the event recipient or any third party does not pay. If due to the chargesthe recipient account exceeds credit limits with FedEx Ground, the sender will automaticallybe billed.C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someoneother than the sender or recipient (except for certain additional charges that are billed tothe sender, including, but not limited to, weekly pickup fees, alternate address pickup fees,on-call per-package pickup charges, address correction fees, invalid or missing accountnumber fees, and fees associated with C.O.D. or electronic C.O.D. [E.C.O.D.]). In order tochoose this billing option, the FedEx account number of the third party must be inputtedinto the sender’s electronic shipping system at the time the package is processed andpayment on the account must be current. If the third party is billed initially and refusesto make payment for the shipment, the charges may be rebilled to another party, butsubsequent requests will only be rebilled to the sender. (See section M, Billing SpecialHandling Fees.) If the party that is rebilled refuses to pay, the sender is liable for and willbe billed for all charges and fees, plus all special handling fees. If due to the charges thethird-party account exceeds credit limits with FedEx Ground, the sender will automaticallybe billed.D. “Bill FedEx Ground COLLECT” means transportation charges will be billed to therecipient and certain additional charges will be billed to the sender. The transportationcharges billed to the recipient include, but are not limited to, fuel surcharges and out-ofareasurcharges. The certain additional charges billed to the sender include, but are notlimited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickupcharges and address correction fees. In order to choose “Bill FedEx Ground COLLECT,”the sender is responsible for shipping to consignees who are authorized COLLECTrecipients. If the consignee is not authorized, the sender is liable for, and will be billedfor, all charges and fees, plus all special handling fees in the event the recipient or anythird party does not pay. If not paid by the third party, any additional rebilling will be tothe sender’s account (see section M, Billing Special Handling Fees). “Bill FedEx GroundCOLLECT” should not be confused with C.O.D. service.When shipping packages using the FedEx Ground COLLECT service option, the senderagrees to pay all additional charges and surcharges related to the shipment other thanthose billed to the recipient, as described above. The sender agrees to ship packagescollect only to recipients authorized by FedEx Ground to receive collect shipments. Thesender further agrees to pay all applicable transportation charges if a package is shippedto an unauthorized recipient or if an authorized recipient refuses to accept delivery of acollect shipment. An additional charge will be assessed on any package that is shippedcollect to a recipient not authorized by FedEx Ground to receive collect packages.E. for “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions,if the recipient or third party refuses to pay the charges, refuses delivery or cannot becontacted, the sender is responsible and will be billed for any and all charges. For“Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedExGround may verify the method of payment and reserves the right to not accept any “BillRecipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” shipment for which suchverification cannot be established.F. the sender’s shipment may be delayed if FedEx Ground determines that it is billed toa FedEx account number that is not in good credit standing. The service failure moneybackguarantee will not apply (see the Money-Back Guarantee Policy section for detailsand limitations).G. C.O.D. shipments may not be shipped “Collect” or “Bill Recipient.” Shipping chargesfor C.O.D. shipments must be billed to either a sender’s or third party’s FedEx accountnumber; they may not be paid by cash, check or credit card.H. notWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEXGROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES.I. a special handling fee will be applied for any check or electronic funds transfer (EFT)that is dishonored due to insufficient funds on deposit or incorrect or insufficientsignature of the drawer.J. You must furnish with your payment the invoice numbers to which your paymentapplies. Payment should be sent using your remittance advice to one of the following:(By FedEx Envelope)fedEx Lockbox 360353room 154-0455500 Ross StreetPittsburgh, PA 15262(By U.S. Postal Service)Any customer not using electronic data interchange (EDI) or FedEx Billing Onlinewhose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH,PA, RI, SC, VA, VT or WV should mail payment and remittance detail to:fedExP.O. Box 371461Pittsburgh, PA 15250-7461Any customer not using EDI or FedEx Billing Online whose billing address is inaK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY shouldmail payment and remittance detail to:fedExP.O. Box 94515Palatine, IL 60094-4515fedex.com 1.800.GoFedEx 1.800.463.3339 147

fedex Ground tariff(Billing, cont.)148Any customer not using EDI or FedEx Billing Online whose billing address is inAL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to:fedExP.O. Box 660481dallas, TX 75266-0481Any customer not using EDI or FedEx Billing Online whose billing address is inaZ, CA, HI, NV, OR or UT should mail payment and remittance detail to:fedExP.O. Box 7221Pasadena, CA 91109-7321Customers who receive their invoices via EDI should mail their payment to:fedEx ERSP.O. Box 371741Pittsburgh, PA 15250-7741Customers who receive their invoices via FedEx Billing Online should mail theirpayment and remittance detail to:fedEx Billing OnlineP.O. Box 371599Pittsburgh, PA 15250-7599K. Customers using an edi format for invoicing are required to submit remittance dataelectronically. Some invoice adjustment requests may also be transmitted electronically.L. if you are interested in or have questions regarding any of our invoicing or paymentmethods, contact your FedEx account executive or call FedEx Revenue Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), or access our internet application Manage MyAccount at fedex.com.M. Billing Special Handling Fees. A special handling fee will be applied in the followingsituations:1. invoicing where an incomplete, inaccurate, invalid or deleted account numberappears in the edi transmission of shipping information.a. for “Bill Sender” transactions, if the account number on the shipping bar codeis incomplete, inaccurate, invalid or deleted, and FedEx Ground is able todetermine the correct number from FedEx Ground records, all charges and fees,plus the special handling fee, will be billed to the sender, and any appropriateearned discount will apply. If the correct account number cannot be determinedfrom FedEx Ground records, all charges and fees plus the special handling feewill be billed to the sender, and no discount will be allowed.b. for “Bill Third Party” or “Bill Recipient” transactions, if the third party orrecipient account number in the electronic data interchange (edi) transmission isincomplete, inaccurate, invalid or deleted, all charges and fees, plus the specialhand-ling fee, will be billed to the sender. If FedEx Ground can determine thesender’s correct account number from FedEx Ground records, it will be usedfor billing, and any appropriate earned discount will apply. If billed to senderand sender’s correct account number cannot be determined from FedEx Groundrecords, no discount will be allowed.c. the fee for an incomplete, inaccurate, invalid or deleted account number will beapplied only once for each package with such an account number.2. Payer Rebilling. A special handling fee will be charged to the sender for all requeststo change a billing from the party billed or the bill-to party shown on the shippingtransmission. If there are multiple requests, the fee may be applied for each invoiceline item, which is rebilled. Requests for rebilling will be accepted up to 180 daysfrom the invoice date, not counting the invoice date. Rebill requests will be acceptedonly for unpaid shipments. Requests should be sent to:FedExrevenue Services3965 Airways Blvd., Module GMemphis, tn 38116For information regarding edi and eft, contact a FedEx account executive.N. Invoice Adjustments/Overcharges:1. fedEx Ground reserves the right to audit shipments made via an electronic shippingdevice to verify service selection and package or shipment weight. If the serviceselected or weight entered is incorrect, FedEx Ground may make appropriateadjustments to the invoice at any time.fedex.com 1.800.GoFedEx 1.800.463.33392. default Billing. Senders are responsible for entry of accurate shipment informationin any electronic shipping device. Because the number of packages and weight perpackage are critical to our ability to correctly invoice, any omission or incorrect entryor unavailable information will result in a billing based on our estimate of thenumber of packages transported and either the standard dimensional factor at thetime of billing or a standard “default” weight-per-package estimate determined atour sole discretion.3. You may request an invoice adjustment for reasons not related to a service failurein the following ways:a. use our Internet application FedEx Billing Online at fedex.com if you are aregistered user; orb. Submit your request through the invoice adjustment feature at fedex.com; orc. Submit the request in writing using the invoice adjustment form on the backof your invoice. If your request exceeds the space available on the form, youmay submit your request via email using the formatted spreadsheet and emailaddress provided at fedex.com/us/account/invhome/other/eremit.html; ord. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your requestvia the telephone invoice adjustment system, the request must state the reasonyou believe an adjustment or refund is warranted and must provide thefollowing: the FedEx account number (if any); the FedEx tracking number; andthe date of shipment.a partial payment against an invoice is not considered a request for invoiceadjustment or notice of a refund request.4. Requests for invoice adjustment due to an overcharge must be received within180 days after the date of shipment. For adjustments due to a service failure,see the Money-Back Guarantee Policy section.if you choose to send the invoice adjustment request separately from theremittance statement, please send to:fedExrevenue Services3965 Airways Blvd., Module GMemphis, tn 38116for additional information or assistance regarding billing issues, please contact aFedEx account executive.5. FedEx is not obligated to refund any overcharge or pay any other obligation owedwhen your FedEx account is, or has been in the past, more than 60 days pastdue.6. If your account is more than 60 days past due, FedEx may, at its sole discretion,apply any overcharge amounts or other overpayments it agrees are owed to youagainst the oldest invoices.O. Additional Taxes. If a federal value-added, consumption or similar tax is applicableto your shipment, FedEx Ground reserves the right to add that amount to yourshipment charges.P. The sender is responsible for all reasonable costs incurred by FedEx Ground inattempting to obtain payment on any transaction. Such costs include, but are notlimited to, attorneys’ fees, collection agency fees, and interest and court costs.Q. At our sole discretion, FedEx may transfer and assign ownership of, and any rights tocollect, any and all charges due and payable to us.R. Missing or Invalid Account Number. An account number is invalid if it is not thecorrect account number for the bill-to party, or it is the account number for a recipient orthird party who fails to pay the shipping charges. An additional charge will be assessedfor each missing or invalid account number.ClaimsA. Filing of Claims:1. All claims in connection with request for FedEx Ground C.O.D. service andall claims for loss of or damage to property tendered to FedEx Ground fortransportation in interstate or intrastate commerce (U.S.) must be filed inwriting; must include or refer to the Pick-Up Record or Customer ShippingRecord, if applicable, tracking ID, and date or other facts sufficient to identifythe package involved; and must be accompanied by documents that prove thevalue of the property and/or extent of the loss or damage.Documentation Requirements. Such documents may include original purchaseinvoices, estimates or invoices for repair (repairs are not authorized under thisprovision and should not be made until FedEx Ground has inspected the damaged

e v i e w t e r m spackage or expressly waived its right to inspect the damaged package), expensestatements, appraisal, final confirmation screen if online order with proof ofpurchase, or other certified documents; must assert our liability for the alleged lossor damage;and must make claim for the payment of a specified or determinableamount of money. A request for proof of delivery does not constitute the filing ofa claim.Notification. In the case of a claim for concealed loss or damage that is notdiscovered at the time of delivery, the sender or recipient must notify FedEx Groundas promptly as possible after the discovery of the damage, and in any event no laterthan 21 days after the date of delivery. Notification should be made by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”) and the claimant shall be issued a DamagedCall Tag. At the time the Damaged Call Tag is issued, the call center agent willprovide a confirmation number. This number should be recorded on the claimform along with the original tracking ID where indicated. Notification doesnot constitute filing of a claim as required in section C below.except as provided in the paragraph above, receipt of the shipment by therecipient without written notice of damage on the delivery record is prima facieevidence that the shipment was delivered in good condition. As a condition to FedExGround considering a claim, all the original shipping cartons, packing (inner andouter) and contents must be made available for FedEx Ground inspections. Packageand contents must be retained by the claimant until the claim is resolved.2. You can file a claim in the following ways:a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx GroundC.O.D. claims) for U.S. shipments, U.S. export shipments to Canada and U.S.-inbound shipments from Canada.b. Send written claims, including the completed claim form and supportingdocumentation, via the U.S. Postal Service or fax to:fedEx Cargo Claims DepartmentP.O. Box 256Pittsburgh, PA 15230fax: 1.877.229.4766if you fax your completed claim form and supporting documentation, FedEx willsend you a confirmation letter by return fax.c. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtaina case number for your claim, then complete a print copy of the claim form. Youmay have to submit supporting documentation using FedEx Claims Online or themailing address or fax number listed above.3. fedEx Ground will not voluntarily pay a claim for an uncertain amount, such as“$100 more or less.” FedEx Ground is not obligated to act on any claim until alltransportation charges are paid. The claim amount may not be deducted from thesecharges or any outstanding balance.4. Bad order reports, appraisal reports of damage, notations of exceptions on deliveryrecords or other documents, inspection reports issued by FedEx Ground inspectors orinspection agencies, requests for proof of delivery, and tracer or inspection requestsstanding alone are not sufficient to comply with these claim filing requirements.5. fedEx Ground shipment-status information is not intended or permitted to be usedby the shipper to file claims. (See Shipment-Status Information in the Proof ofDelivery section.)6. faiLure to COMPLY WitH anY of THE ABOVE ConditionS WILL reSULT in THEdeniaL of A CLaiM.7. fedEx Ground reserves the option to pick up salvage on damaged claims when theclaim is paid in full.B. Acknowledgment of Claims. FedEx Ground will, upon receipt in writing of a properclaim filed in the manner and form described in these regulations and accompanied bythe documents described, acknowledge the receipt of such claim in writing within 30days after the date of receipt by FedEx Ground unless FedEx Ground shall have paid ordeclined such claim in writing within 30 days of the receipt thereof. FedEx Ground willcreate either in writing or electronically a separate file for each claim received, assigneach claim a successive claim file number, and note the claim number assigned on alldocuments filed in support of the claim and all records and correspondence relating tothe claim, including the written acknowledgment of receipt and, if in its possession, thepickup and delivery records covering the package involved. FedEx Ground will record thedate a claim is received on the face of the claim document. The date of receipt will alsobe noted on our written acknowledgment of receipt.C. Time Limit for Filing Claims. Claims in connection with requests for FedEx GroundC.O.D. service and claims for loss, damage or delay must be filed in writing with FedExGround within nine months from the date of delivery, or, in the event that FedEx Groundfailed to make delivery, within nine months after the package was tendered to FedExGround for shipment. Suits against FedEx Ground must be instituted within two yearsand one day from the date FedEx Ground gives written notice that FedEx Ground hasdisallowed any part of the claim specified in the notice. If claims are not filed or suitsare not instituted in accordance with the foregoing provisions, FedEx Ground will not beliable and such claims will not be paid. A Claim Reporting Form can be requested from aFedEx account representative or by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”).D. Investigation of Claims:1. Each claim must be supported by the original Pick-Up Record or CustomerShipping Record (if applicable), evidence that applicable transportation chargeshave been paid, and documents that prove the value of the property, and/orextent of the loss or damage. Such documents may include original purchaseinvoices, estimates or invoices for repair, expense statements, appraisals, orother certified documents. The documents must be verifiable to our satisfaction.Where the property involved in a claim has not been invoiced to the recipient,or where an invoice does not show price or value, or where the property involvedhas not been sold, or where the property has been transferred at bookkeepingvalues only, FedEx Ground will, before voluntarily paying a claim thereon, requirethe claimant to establish the destination value of the quantity shipped, transportedor involved, and to certify the correctness of the valuations in writing.2. When a claim for loss of an entire package or an entire shipment cannot otherwisebe authenticated upon investigation, FedEx Ground will obtain from the recipient ofthe shipment involved a certified statement in writing that the property for whichthe claim is filed has not been received from any other source.3. In the event that the shipper and the recipient have refused a package, theproperty shall thereupon pass to FedEx Ground. FedEx Ground will not honor aclaim for an abandoned package.E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss ordamage to the property transported, either pay actual or declared value for the property,whichever is lower; or decline, or make a firm compromise settlement offer in writing tothe sender (unless special arrangements have been made) within 120 days after receiptof claim by FedEx Ground. If a claim cannot be processed and disposed of within 120days after the receipt thereof, FedEx Ground will advise in writing of the status of theclaim and the reason for the delay in making final disposition.F. Damaged Property:1. fedEx Ground Discovered Damage. Whenever property is damaged by FedEx Groundin the course of transportation and discovered by FedEx Ground prior to delivery,FedEx Ground will either (1) return the damaged property to the shipper or (2)remove any damaged property and ship the balance of undamaged merchandise. Ifdetermined to be liable and if damaged property is returned to the shipper, FedExGround may, at the shipper’s request, pay the full actual or declared value of theproperty, whichever is lower, and title of the property shall thereupon pass to FedExGround. If the shipper makes such a request, the shipper must hold the damagedproperty until FedEx Ground has completed the processing of the shipper’s claim.FedEx Ground shall not be liable for any special, incidental or consequentialdamages.2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground anddamage or loss is subsequently discovered by the recipient, inspection may be madeby FedEx Ground as promptly as practicable after receipt of request from therecipient or shipper. The shipper or recipient must notify FedEx Ground aspromptly as possible after discovery of the damage, and in any event no laterthan 21 days after the date of delivery. FedEx Ground reserves the right toinspect a damaged shipment on customer premises as well as the right toretrieve the damaged shipment for inspection at a local FedEx facility. All of theoriginal shipping cartons, packing and contents must be available for our inspectionand retained until the claim is concluded. Inspection will include examinationof the damaged property, the shipping container and its packing, and any otheraction necessary to establish all the facts. If a shortage is involved, the inspectorwill compare the contents of package with the invoice, weigh the shippingcontainer and contents, or conduct any other type of investigation necessary toestablish that a loss has occurred. In either case, the inspection will be limitedfedex.com 1.800.GoFedEx 1.800.463.3339 149

fedex Ground tariff(Claims, cont.)to a factual report. The shipper and recipient must cooperate with FedEx Groundto assist in the inspection. A written record of our findings will be made and acopy given to the shipper for claim support upon request. Any inspection reportissued will be incorporated into the claim file.the terms and conditions of the FedEx Ground Tariff applicable to the originalshipment (including, but not limited to, any declared value or limitation of liability)will govern the disposition of all claims in connection with said shipment, includingany claim relative to the retrieval, inspection, call tag or return of said shipment.3. in the event FedEx Ground does not make an inspection, the recipient must makethe inspection and record all information pertinent to the cause. The recipient’sinspection, in such case, may be considered as the FedEx Ground inspection andwill not jeopardize any recovery due the shipper based on the facts contained inthe report.G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilitieswithin 48 hours after being spotted with 225 or more packages per trailer. The shipperagrees not to file claims on any package shortages for spotted trailers. Upon writtenrequest from the shipper, FedEx Ground agrees to notify the shipper of any packageshortages within 120 hours after the shipper’s packages are transmitted to FedExGround. Notification to the shipper shall include date of pickup and the number ofpackages short of the total entered by the shipper on the FedEx Ground Pick-Up Recordor provided by the shipper on a computer-generated manifest. The shipper agrees notto file claims in connection with any package shortages reported by FedEx Ground tothe shipper.Collect on Delivery (C.O.D.) ServiceA. FedEx Ground C.O.D. Service:1. fedEx Ground offers collect-on-delivery service for packages within the U.S. andfrom the U.S. to Canada (E.C.O.D. remittance is only available for packages withinthe U.S.). To request FedEx Ground C.O.D. service, the shipper must prepare andattach to each C.O.D. package a C.O.D. label showing the amount to be collectedand a C.O.D. barcode label to designate the type of collection. The shipper mustalso enter the amount to be collected on the FedEx Ground Pick-Up Record in thespace provided for this purpose. THE C.O.D. AMount IS not THE SAME AS, andSHouLD not BE ConfuSed WitH, deCLared VALue. If the shipper does not alsodeclare the value of the package, our liability for loss or damage shall be limited tothe loss or damage actually sustained by the shipper or $100, whichever is lower(see the Declared Value and Limits of Liability section for details).2. fedEx Ground will collect for each C.O.D. package the amount shown on the C.O.D.label attached to the package, not to exceed $25,000 per package. If collectioncannot be made, FedEx Ground will return the C.O.D. package to the shipper. Theshipper must attach a C.O.D. barcode label to each C.O.D. package to designate thetype of collection:a “Regular” C.O.D. barcode label is used when the shipper does not designatethe type of payment to be collected.a “Guaranteed Funds” C.O.D. barcode label is used when the shipper designatesa money order, cashier’s check, official check or certified check to be collected.a “Currency” C.O.D. barcode label is used when the shipper designates onlycurrency to be collected. FedEx Ground will not accept currency in excess of $750in payment for the C.O.D. amount associated with any one package delivered inthe U.S. Additional per-package charges for “Currency” C.O.D.-labeled packagesdelivered in the U.S. will apply. The additional per-package charges for “Currency”C.O.D.-labeled packages do not apply to shipments from the U.S. to Canada.3. the original transportation of packages, collection of the payment and deliveryof the payment instrument or remittance of the payment are considered a singleshipment and the terms and conditions in the Declared Value and Limits of Liabilitysection are applicable to the entirety of a C.O.D. shipment4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery,failure to collect the C.O.D. amount, failure to collect the specified form ofpayment, collection of an instrument in the wrong amount, or failure or delayin delivering the payment instrument is limited to the declared value, subjectin every event to the maximum declared-value limits and other limitationsreferenced above and in the Declared Value and Limits of Liability section.5. all checks (including cashier’s checks, official checks and certified checks) andmoney orders tendered in payment of C.O.D. packages will be accepted by FedExGround at the shipper’s risk, including, but not limited to, the risk of nonpaymentand forgery, and FedEx Ground shall not be liable upon any such instrument.6. an additional charge will be assessed for each request for C.O.D. service to beperformed, whether or not FedEx Ground is able to collect as requested. If therecipient cannot be located or fails or refuses to pay the C.O.D. amount via therequested instrument, the shipment will be returned to the shipper, and no refundor credit of either the transportation charges or the C.O.D. charges will be given.7. Shipper represents and warrants it has legal right, interest, or appropriate legal title,to the C.O.D. funds subject to be collected and is authorized by the appropriateparties to receive such funds.8. Performance of the C.O.D. service will not constitute FedEx Ground as the shipper’sagent for any purpose, including, but not limited to, completion of the sale of thegoods by the shipper to the recipient.9. fedEx Ground C.O.D. shipments are not eligible for Hold at FedEx Location service.B. Collect on Delivery Remittance:1. remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection tothe shipper within 10 business days from date of collection. The C.O.D. amountwill be collected and remitted in the currency of the destination country. Our soleobligation shall be to timely remit the C.O.D. collection through the U.S. PostalService, and FedEx Ground shall not otherwise be liable for any loss or delaycaused by the remittance of the C.O.D collection.C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval ofFedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.)If the shipper is approved by FedEx Ground for enrollment, the following shall apply:1. fedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by electronicfunds transfer (eft) within 24 or 48 hours after the funds are deposited into theFedEx Ground Bank account as described below. Shipper must choose either the24- or 48-hour transfer option at time of enrollment.2. all checks received by FedEx Ground on behalf of the shipper shall be restrictivelyendorsed by FedEx Ground in substantially the following language and depositedinto our terminal bank accounts (“FedEx Ground Bank”):for dePOSit onLYfedex GroundaS AGent for THE WitHin naMed PAYeeLACK of endorSEMent Guaranteed3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before thebank’s close of business on the first business day following the delivery date. Upondeposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of all C.O.D.checks to be electronically transferred from FedEx Ground Bank to the shipper’sbank as shown on a voided check supplied to FedEx Ground during the enrollmentprocess.4. Shipper must notify FedEx Ground of any changes to shipper’s bank, account, orrouting instructions required for eft. Once notice is received by the FedEx GroundC.O.D department, changes to eft instructions may take up to 10 business days totake effect.5. if any check collected on behalf of the shipper is timely deposited by FedEx Groundbut thereafter is dishonored and returned to our bank as non-negotiable, the riskof nonpayment shall lie with the shipper, and the shipper shall reimburse FedExGround for the face amount of such check and any bank charges associated withthe return of the check (non-sufficient funds charges [“NSF charges”]) by permittingFedEx Ground to reduce subsequent electronic funds remittances by a like amount,provided that such returned check is promptly forwarded to the shipper by FedExGround to the shipper’s address. In the event that E.C.O.D remittances have notbeen sufficient to allow FedEx Ground to recover check amounts and associatedNSF charges within 30 days, the shipper agrees to permit FedEx Ground toelectronically deduct these fees from the shipper’s named financial institution.FedEx Ground will return any NSF C.O.D. checks to shipper via FedEx 2Day service.6. All collections in the form of cash shall be deposited into the FedEx Ground Bankaccount before the bank’s close of business on the first business day followingthe delivery date.7. If a bank does not allow a third-party endorsement of money orders or cashier’schecks, the money order or cashier’s check will be mailed back to the shipper,and the amount initially transferred electronically will be deducted from theshipper’s subsequent E.C.O.D. remittances. In the event that E.C.O.D remittanceshave not been sufficient to allow FedEx Ground to recover the amount initiallytransferred from subsequent E.C.O.D. remittances within 30 days, the shipper150fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sagrees to permit FedEx Ground to electronically deduct the amounts initiallytransferred from the shipper’s named financial institution. Shipper agrees topermit FedEx Ground to also reduce the next electronic funds transfer for theshipping charges included in the money order or cashier’s check.8. On or before the end of each business day during participation in the E.C.O.D.program and thereafter so long as any funds belonging to the shipper remain inthe possession or control of FedEx Ground, FedEx Ground will transmit thedetails of all deposits at the shipper’s designated bank and/or FedEx Ground’sbank and/or checks returned for insufficient funds to the shipper. Such reportingshall be provided to the shipper by either facsimile transmission or emailas selected by the shipper during the enrollment process.9. in addition to the charge assessed for each C.O.D. package tendered to FedExGround by the shipper, an additional weekly service charge will be assessed forthe E.C.O.D. service.10. at its sole discretion, FedEx reserves the right to revoke a shipper’s E.C.O.D.enrollment without notice.Credit TermsA. FedEx Ground does not provide individual consumer credit privileges.B. fedEx Ground will extend credit to shippers who, in the sole judgment of FedExGround, are creditworthy.C. As a condition of extending credit privileges, FedEx Ground reserves the right torequire business customers to provide current financial information, agree to bank draftarrangements for payment on account, provide a security deposit or provide a bank letterof credit.1. deposit Plan. After depositing an amount equivalent to four weeks’ transportationcharges as estimated by FedEx Ground, payments are required within 15 days ofinvoice date. The deposit amount is subject to change to reflect revised estimatesof the shipper’s charges.2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will additionalcharges be rendered for their services. Net balances will be refunded at the requestof the shipper.D. When credit privileges are extended, FedEx reserves the right to establish andenforce a credit limit on your account. At our sole discretion, we may review and amenda credit limit on your account.E. The invoice date begins the credit term cycle, and payment is due within 15 daysfrom the invoice date. Failure to keep your FedEx account current will result in “termination”of your ground service.F. if THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THEPACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVEPAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLYIN SUCH CIRCUMSTANCES.G. the shipper, and any other party who is liable for payment, is responsible for allreasonable costs incurred by FedEx Ground in obtaining or attempting to obtain paymentfor services rendered by FedEx Ground. Such costs include, but are not limited to,attorneys’ fees, collection agency fees, interest and court costs.H. Credit privileges will not be restored until you have paid all past-due balances in fulland all costs, fees and expenses incurred by FedEx Ground in collecting or attempting tocollect such balances. FedEx Ground may require establishment of electronic fundstransfer as a prerequisite to credit restoration. FedEx Ground may decline to restorecredit privileges even if all costs, fees and expenses are paid.I. Customers requesting the reinstatement of their FedEx Ground service must contactthe Recovery Collections department at 1.800.506.7580.J. at our sole discretion, FedEx Ground may apply payments made on your account toany unpaid invoice issued on your account.Declared Value and Limits of Liability (Not InsuranceCoverage)A. fedEx Ground liability with regard to any package is limited to the sum of $100unless a higher value is declared at time of tender and a greater charge paid as providedin the FedEx Service Guide.B. the declared value of any package represents our maximum liability in connectionwith a package, including, but not limited to, any loss, damage, delay, misdelivery,nondelivery, misinformation, any failure to provide information, or misdelivery ofinformation. Exposure to and risk of any loss in excess of the declared value is eitherassumed by the shipper or transferred by the shipper to an insurance carrier through thepurchase of an insurance policy. The shipper should contact an insurance agent or brokerif insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCECOVERAGE OF ANY KIND.C. in cases where the shipper declares or agrees in writing that the property beingshipped is released to a value exceeding $100 per package or article not enclosed in apackage, an additional charge for each $100 or fraction thereof of total valuation will beassessed to which the base rate applies, up to a maximum declared value of $50,000per package.D. Packages containing all or part of the following items are limited to a maximumdeclared value of $1,000:1. artwork, including any work created or developed by the application of skill,taste or creative talent for sale, display or collection. This includes, but is notlimited to, items (and their parts) such as paintings, drawings, vases, tapestries,limited-edition prints, fine art, statuary, sculpture and collector’s items.2. film, photographic images (including photographic negatives), photographic chromesand photographic slides.3. any commodity that by its inherent nature is particularly susceptible to damage orthe market value of which is particularly variable or difficult to ascertain.4. antiques, or any commodity that exhibits the style or fashion of a past era andwhose history, age or rarity contributes to its value. These items include, but are notlimited to, furniture, tableware and glassware.5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia.6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains,china, crystal, glass, framed glass and any other commodity with similarlyfragile qualities.7. Plasma screens.8. Jewelry, including, but not limited to, costume jewelry, watches and their parts,mount gems or stones (precious or semiprecious), industrial diamonds, and jewelrymade of precious metal.9. furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts.10. Precious metals, including, but not limited to, gold and silver bullion or dust,precipitates or platinum (except as an integral part of electronic machinery).11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, foodstamps, postage stamps (not collectible), traveler’s checks, lottery tickets, moneyorders, gift cards and gift certificates, prepaid calling cards (excluding those thatrequire a code for activation), bond coupons, and bearer bonds.12. Guitars and other musical instruments that are more than 20 years old, andcustomized or personalized musical instruments.13. Packages returned through the FedEx Ground Package Returns Program (PRP). Seethe Return Options section.E. anY effort to deCLare A VALue in exCESS of THE MaxiMUMS ALLOWedin THE fedex SerVICE Guide IS nuLL and Void. our ACCEPtanCE for CarriaGEof anY PACKAGE BearinG A deCLared VALue in exCESS of THE ALLOWedMaxiMUMS doeS not ConStitute A WaiVer of anY ProVISion of THE fedexSerVICE Guide AS to SUCH PACKAGE.F. reGardLESS of THE deCLared VALue of A PACKAGE, our LiaBILitY forLOSS, daMAGE, deLAY, MISdeLIVerY, nondeLIVerY, MISinforMation, anYfaiLure to ProVide inforMation, or MISdeLIVerY of inforMation, WILL notexCeed itS rePair COST, itS dePreCiated VALue or itS rePLACEMent COST,WHICHEVer IS LESS.G. See the Liabilities Not Assumed section for other limitations and exclusions onour liability.Delivery Signature OptionsFedEx offers three Delivery Signature Options for shippers:A. Indirect Signature Required. FedEx will obtain a signature in one of three ways:1. from any person at the delivery address; or2. From a neighbor, building manager or other person at a neighboring address; or3. The recipient can sign a FedEx door tag authorizing release of the package withoutanyone present.B. Direct Signature Required. FedEx will obtain a signature from any person at thedelivery address. If no one is at the address, FedEx will reattempt delivery.C. Adult Signature Required. FedEx will obtain a signature from any person at least21 years old (government-issued photo identification required) at the delivery address.If no eligible recipient is at the address, FedEx will reattempt delivery.fedex.com 1.800.GoFedEx 1.800.463.3339 151

fedex Ground tariff(Delivery Signature Options, cont.)D. Shipments to residential addresses may be released without obtaining a signature. If yourequire a signature for a residential shipment, select one of the Delivery Signature Options.E. FedEx International Ground. For FedEx International Ground shipments from theU.S. to residential addresses in Canada, FedEx may release the package without asignature. For FedEx International Ground shipments from the U.S. to nonresidentialaddresses in Canada, FedEx will attempt to obtain a signature.F. Special handling fees apply. See Rates in the FedEx Service Guide.G. Indirect Signature Required is not available for shipments to nonresidential addresses.H. FedEx Ground may accept requests for address corrections from a shipper or arecipient for shipments involving the Direct Signature Required or Indirect SignatureRequired options, alcohol shipments, and shipments where no signature is required.I. also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup andDelivery, and Proof of Delivery sections.Dimensional Weight (Volumetric Weight)Transportation charges may be assessed based on dimensional weight, which is avolumetric standard. Dimensional-weight pricing is applicable on a per-package basis.Customers who fail to apply the dimensional-weight calculation to a package may beassessed dimensional-weight charges from FedEx. See the Dimensional Weightdescription in the Fees and Other Shipping Information section of the FedEx Service Guidefor additional details.FedEx Home DeliveryA. a package is defined as a FedEx Home Delivery package if its bar code includes oneof the designated FedEx Home Delivery service codes.B. Service days for FedEx Home Delivery packages are defined as Tuesday throughSaturday for normal deliveries. Saturday is not a service day for all areas. Contact aFedEx account executive for additional information.C. fedEx Home Delivery shippers must transmit an electronic manifest that containsall package information directly to FedEx Ground in an approved electronic format. Theelectronic transmission must include package weight, destination ZIP code, and recipientname and address. The package label must meet FedEx Home Delivery specifications,including the “H” on the bar-code label.D. fedEx Home Delivery packages may not weigh more than 70 lbs. FedEx HomeDelivery packages may not contain hazardous materials, except for materials classifiedas “Other Restricted Materials — Domestic” (ORM-D), and may not be shipped underthe FedEx Ground COLLECT service program.E. fedEx Home Delivery packages may not be shipped in conjunction with FedEx GroundC.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.).F. all FedEx Home Delivery packages will be considered residential, even if the packagesare addressed to a business, and will be subject to the FedEx Home Delivery residentialsurcharge as published in the FedEx Service Guide in effect at the time of shipment.G. any FedEx Home Delivery package will be eligible for the FedEx Home DeliveryMoney-Back Guarantee and will not be eligible for the FedEx Ground Money-BackGuarantee. FedEx Home Delivery packages must meet all the terms and conditions ofthe FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee.H. any package shipped as a FedEx Home Delivery package that fails to comply withthe terms and conditions of this service may be refused by FedEx Ground, or if initiallyaccepted by FedEx Ground, may later be returned to the shipper. Noncompliance withthe terms and conditions of FedEx Home Delivery may also result in additional chargesupon written notice to the shipper.FirearmsA. fedEx Ground will transport and deliver firearms (excluding handguns) as defined by theUnited States Gun Control Act of 1968, between areas served in the U.S., but only between:1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors;law enforcement agencies of the U.S. or any department or agency thereof; andlaw enforcement agencies of any state or any department, agency or politicalsubdivisions thereof; or2. Where not prohibited by local, state and federal law, from individuals to licensedimporters, licensed manufacturers or licensed dealers (and return of same).B. if your shipment contains firearms, select the Direct Signature Required or AdultSignature Required Delivery Signature Option, depending on the requirements of yourshipment. See the Delivery Signature Options section for details. Firearms shipments arenot eligible for signature release, driver release or indirect delivery.152fedex.com 1.800.GoFedEx 1.800.463.3339C. fedEx Ground cannot ship or deliver firearms C.O.D.D. upon presenting the package for shipment, the person tendering the shipment to FedExGround is required to notify FedEx Ground that the package contains a firearm. The outsideof the package must not be marked, labeled or otherwise identify that the package containsa firearm.E. the shipper and recipient must be of legal age as identified by applicable law.F. The shipper and recipient are required to comply with all applicable governmentregulations and laws, including those pertaining to labeling. The Bureau of Alcohol, Tobacco,Firearms and Explosives can provide assistance.G. FedEx Ground will transport small-arms ammunition when packed and labeled incompliance with local, state and federal law, and the Hazardous Materials section of thisService Guide. Ammunition is an explosive and must be shipped separately as hazardousmaterials. You agree not to ship loaded firearms or firearms with ammunition in thesame package.H. fedEx Ground will not accept for transport handguns, assembled or disassembled.Fuel SurchargeFedEx reserves the right to assess fuel and other surcharges on shipments withoutnotice. The amount and duration of any such surcharges will be determined at our solediscretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges,as determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com.Hazardous MaterialsPackages containing hazardous materials, including materials classified as “OtherRegulated Materials – Domestic” (ORM-D), cannot be shipped via FedEx internationalservices or to Hawaii or Alaska (consumer-commodity ORM-D can be shipped to Canadaif properly labeled). Hazardous material shippers must be properly qualified through a FedExsales representative before tendering hazardous material packages via FedEx Ground.A. all packages containing hazardous materials must be properly classified, described,packaged, marked, labeled and in proper condition for transportation according toapplicable regulations and FedEx Ground requirements. FedEx Ground accepts onlycertain hazardous materials as listed in the current copy of the FedEx Ground ShippingHazardous Materials Guide, which is incorporated herein by reference. Contact a FedExaccount executive, see fedex.com or call 1.800.GoFedEx 1.800.463.3339 and say “hazardousmaterials” for more information.B. fedEx Ground does not accept for transportation hazardous waste, hazardoussubstances, inhalation hazards, and biohazards such as blood, urine, fluids and othernoninfectious diagnostic specimens.C. Hazardous materials, except orM-D materials, cannot be banded, strapped ortaped to form a bundle. Packaging restrictions and service restrictions apply. Unlessother U.S. Department of Transportation (dot) restrictions apply, FedEx Ground doesnot accept hazardous materials over 70 lbs. (32 kg). FedEx Ground does not acceptpails or drums over 8 gallons (32 liters). All pails or drums must be in performanceorientedpackaging (POP). FedEx Ground will accept authorized pails or drums as singlepackaging. Hazardous materials may not be shipped in any FedEx packaging.D. Hazardous material shipments, including shipments containing orM-D materials, arenot accepted at FedEx Express Drop Box locations, FedEx Office Print and Ship Centerlocations, FedEx World Service Center locations, FedEx Express station or ramp locations,FedEx Authorized ShipCenter locations, and unstaffed FedEx locations.E. Batteries, including lithium batteries, may be regulated when shipped for highwaytransport. Shippers should refer to the most current U.S. Department of Transportationregulations to ensure compliance with marking, labeling and packaging requirements asthey pertain to the transportation of batteries. Additional restrictions may apply to thetransportation of lithium batteries between the contiguous U.S. and Alaska and Hawaii.For details, go to fedex.com and enter keyword “lithium batteries.”F. Packages containing hazardous materials are not eligible for FedEx Ground returnoptions, except for packages shipped by preapproved shippers using the FedEx GroundPackage Returns Program.G. all damaged or leaking hazardous material packages may be properly repackaged,prepared in accordance with applicable DOT regulations and returned to the shipper.The undamaged portion of a damaged hazardous materials shipment will be returned tothe shipper for recycling, reprocessing or disposal. If the shipper refuses to accept thereturned shipment, or if the shipment cannot be returned to the shipper, as determinedat our sole discretion, the shipper is responsible for and will reimburse FedEx Ground forall costs and fees of any type connected with the legal disposal of the shipment and allcosts and fees of any type connected with cleanup of any spill or leakage.

e v i e w t e r m sH. no service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packagesnot properly prepared in accordance with dot regulations and FedEx Ground requirements.I. Hazardous material packages found in the FedEx Ground system not properly preparedin accordance with DOT regulations and FedEx Ground requirements will be held forcustomer pickup. If the shipper refuses to pick up or make other arrangements for deliveryacceptable to FedEx Ground, the shipper will reimburse FedEx Ground for all costs andfees of any type connected with the legal disposal of the shipment. The shipper agreesto indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incursas a result of the shipper’s failure to comply with FedEx Hazardous Materials shippingrequirements.J. in the event the shipper loads any FedEx Ground vehicle, the shipper agrees tosegregate hazardous materials in accordance with regulations.K. the shipper may be held accountable for all costs associated with any damagedor leaking hazardous material package that is not properly prepared in accordance withall DOT regulations and FedEx Ground requirements. Cost may include response, cleanupand disposal.L. Materials classified as ORM-D are the only hazardous materials that can be shippedvia FedEx Home Delivery.M. Packages containing hazardous materials are not eligible for signature release, driverrelease or indirect delivery.N. Charge for Handling Hazardous Materials. In addition to the other rates and chargesnamed in this tariff, a charge will be assessed on each package of hazardous materials.O. effective Aug. 1, 2011, the shipper is required to transmit hazardous materialshipping information using a FedEx electronic shipping solution, a FedEx-recognizedhazardous materials vendor software application, a FedEx Compatible Solutions Programapplication or a custom solution that has the ability to transmit hazardous materialshipping information electronically.Inspection of ShipmentsFedEx Ground reserves the right, but is not required, to open and inspect any packagetendered to it for transport.Liabilities Not AssumedFEDEX Ground WILL not BE LiaBLE for anY daMAGES in exCESS of THE deCLaredVALue of A SHIPMent, WHetHer or not fedex Ground KneW or SHouLD HAVEKnoWN THat SUCH daMAGES MIGHT BE inCurred.In no event shall FedEx Ground, including, without limitation, agents, contractors,employees and affiliates, be liable for any special, incidental or consequential damages,including, without limitation, loss of profits or income, whether or not FedEx Ground hadknowledge that such damages might be incurred.FedEx Ground will not be liable for, nor shall any adjustment, refund or credit ofany kind be made, as a result of any loss, damage, delay, misdelivery, nondelivery,misinformation or any failure to provide information, except such as may result fromour sole negligence. FedEx Ground will not be liable for, nor shall any adjustment, refundor credit of any kind be given as a result of, any loss, damage, delay, misdelivery,nondelivery, misinformation or failure to provide information caused by or resulting inwhole or in part from:1. the act, default or omission of any person or entity, other than FedEx, includingthose of any local, state or federal government agencies.2. the nature of the shipment, including any defect, characteristic or inherent vice ofthe shipment.3. the shipper’s violation of any of the terms and conditions contained in this tariff,as amended from time to time, including, but not limited to, the improper andinsufficient packing, securing, marking and labeling of shipments, or use of anaccount number not in good credit standing.4. Perils of the air, public enemies, criminal acts of any person(s) or entities,including, but not limited to, acts of terrorism, public authorities acting withactual or apparent authority, authority of law, local disputes, civil commotions,hazards incident to a state of war, local, national or international weatherconditions (as determined solely by FedEx Ground), local, national or internationaldisruptions in ground transportation networks (as determined solely by FedExGround), strikes or anticipated strikes (of any entity, including, but not limitedto, other carriers, vendors or suppliers), labor disruptions or shortages causedby pandemic conditions or other public health event or circumstances, naturaldisasters (earthquakes, floods and hurricanes are examples of natural disasters),conditions that present a danger to FedEx Ground personnel, and disruption orfailure of communication and information systems (including, but not limited to,FedEx Ground systems).5. damage or loss of articles packaged and sealed by the sender or by person(s) actingat the sender’s direction, provided the seal is unbroken at the time of delivery, thepackage retains its basic integrity, and the recipient accepts the shipment withoutnoting the damage on the delivery record.6. erasure of data from or the loss or irretrievability of data stored on magnetic tapes,files or other storage media, or erasure or damage of photographic images orsoundtracks from exposed film.7. the loss of any personal or financial information including, but not limited to, socialsecurity numbers, dates of birth, driver’s license numbers, credit card numbers andfinancial account information.8. our inability to provide a copy of the delivery record or a copy of the signatureobtained at delivery.9. failing to meet our delivery commitment for any shipments with an incomplete orincorrect address. (See the Undeliverable Shipments section.)10. failing to obtain the signature option requested for shipments using FedEx DeliverySignature Options.11. Shipments released without obtaining a signature at residential addresses. (See theDelivery Signature Options section.)12. Shipments released without obtaining a signature at nonresidential addresses if asignature release is on file. (See the Delivery Signature Options section.)13. our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up”markings), “fragile” labels or other special directions concerning packages.14. damages indicated by any shockwatch, tiltmeter or temperature instruments.15. Your failure to ship goods in packaging approved by us prior to shipment where suchprior approval is recommended or required.16. the shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, lasertubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used forspecimens, and glass containers such as those used in laboratory test environments.17. the shipment of scale models (including, but not limited to, architectural models,dollhouses, and so on) and prototypes.18. Your use of an incomplete, inaccurate, or invalid FedEx account number or yourfailure to provide a valid FedEx account number in good credit standing in the billinginstructions on shipping documentation.19. our failure to notify you of any delay, loss or damage in connection with yourshipment or any inaccuracy in such notice.20. Performance of any services will not constitute FedEx Ground as the shipper’sor anyone’s agent for any purpose.21. damage to briefcases, luggage, garment bags, aluminum cases, plastic cases orother items when not enclosed in outer packaging, or other general shippingcontainers caused by adhesive labels, soiling or marking incidental to transportation.22. Shipping of plants and plant materials is discouraged with FedEx Ground. FedExGround assumes no liability for damages in transit or damages resulting from delayof shipments.23. Any package where FedEx Ground package scan records do not reflectacceptance of the package by FedEx Ground from the shipper.24. The shipper’s failure to delete all shipments entered into a FedEx self-invoicingsystem, Internet shipping device or any other electronic shipping method usedto ship a package, when the shipment is not tendered to FedEx. If you fail todo so and seek a refund, credit or invoice adjustment, you must comply withthe notice provisions in Invoice Adjustments/Overcharges in the Billing section.FedEx is not liable for any refund, credit or adjustment unless you comply withthose notice provisions.25. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish.26. The shipment of any alcoholic beverages, firearms or tobacco products if you failto comply with the applicable terms and conditions.27. Damage to computers, or any components thereof, or any electronic equipmentwhen shipped in any packaging other than:a. The manufacturer’s original packaging, which is undamaged and has retained agood, rigid condition.b. Packaging that is in accordance with the FedEx packaging guidelines availableonline at fedex.com/packaging.c. fedEx laptop packaging, for shipments of laptop computers.d. fedEx small electronic device packaging, for shipments of cell phones,handheld computers, MP3 players and similar items.fedex.com 1.800.GoFedEx 1.800.463.3339 153

fedex Ground tariff(Liabilities Not Assumed, cont.)28. Our provision of packaging, advice, assistance or guidance on the appropriatepackaging of shipments unless such advice, assistance or guidance has beenapproved in writing by FedEx Packaging Design and Development and the writingexpressly accepts liability in the event of a damaged shipment.29. FedEx Ground does not provide protective services for transportation of perishablecommodities or of commodities requiring protection from heat or cold. Suchcommodities will be accepted for transportation solely at the shipper’s risk forloss of value or damage occasioned by exposure to heat or cold. The shipperagrees to not file damage claims for perishable items.30. fedEx will not be liable for the failure to provide any services or service optionswhere our records do not reflect that the services or service options were selectedby the shipper.31. our compliance with verbal or written delivery instructions from the sender,recipient or persons claiming to represent the shipper or recipient.32. the failure to properly designate a delivery address as a Residential Delivery orCommercial Delivery, including delivery addresses that were processed through anyaddress verification function or program.33. the shipper’s failure to provide accurate delivery address information.34. any shipment containing a prohibited item. (See the Prohibited Items section.)35. Loss or damage to alcohol shipments unless an approved packaging type is used orFedEx Packaging Design and Development has preapproved your packaging prior toshipment. See the Alcoholic Beverages section for further information.36. our inability or failure to complete a delivery, or a delay to any delivery, due to actsor omissions of customs or other regulatory agencies.37. delays in delivery caused by adherence to FedEx policies regarding the payment ofduties and taxes or other charges.38. our failure or inability to attempt to contact the sender or recipient concerninganincomplete or inaccurate address; incorrect, incomplete, inaccurate ormissing documentation; payment of duties and taxes necessary to release ashipment; or an incomplete or incorrect customs broker’s address.39. Hazardous-materials shipments that the shipper did not properly declare,including proper documentation, markings, labels and packaging. FedEx Ground willnot pay aclaim on undeclared or hidden hazardous materials and the FedEx Money-Back Guarantee does not apply.Limitations on Legal ActionsAny civil claim for overcharges must be brought within 18 months after the claim accrues.Any civil claim for, including, but not limited to, any loss, damage, delay, misdelivery,nondelivery, misinformation, any failure to provide information, or misdelivery of informationrelating to the shipment, must be brought within two years and one day from the dateFedEx Ground gives written notice that FedEx Ground has disallowed any part of the claimspecified in the notice.Any right you might have to damages, refunds, credits recovery of reliance interests,disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitablerelief whatsoever against FedEx Ground under any cause of action arising from thetransportation of any package pursuant to the FedEx Service Guide shall be extinguishedunless you first comply with all applicable notice periods and requirements in this tariffincluding, but not limited to, the periods and requirements for providing notice under theBilling, Claims and Money-Back Guarantee Policy sections. You and FedEx Groundunderstand that timely and complete compliance with such notice periods and requirementsis a contractual condition precedent to your right to any relief whatsoever, and you mustplead compliance with those conditions precedent on the face of any complaint that you fileagainst FedEx Ground. You and FedEx Ground agree that FedEx Ground cannot be consideredto have breached any obligation to you unless or until FedEx Ground wrongfully denies aclaim submitted to FedEx Ground pursuant to the notice periods and requirements containedin this tariff. Finally, you and FedEx Ground agree that you will comply with applicable noticeperiods and requirements even if you believe that such compliance will not result in relieffrom FedEx Ground or if you lack knowledge regarding whether such compliance will resultin relief from FedEx Ground.You agree that you will not sue FedEx Ground as a class plaintiff or class representative,join as a class member, or participate as an adverse party in any way in a class-action lawsuitagainst FedEx Ground. Nothing in this paragraph, however, limits your rights to bring alawsuit as an individual plaintiff.To the extent that any court finds that state rather than federal law applies to anyprovision of this contract, the controlling law is the substantive law of the state in whichyou tendered your shipment to FedEx Ground.154 fedex.com 1.800.GoFedEx 1.800.463.3339The performance of any services does not make FedEx Ground an agent of theshipper or any third party for any purpose.Money-Back Guarantee PolicyWe offer a money-back guarantee for our services. This guarantee can be suspended,modified or revoked at our sole discretion without prior notice to you.A. Money-Back Guarantee. The money-back guarantee is your exclusive remedy in theevent of a service failure for the recovery of all or any portion of the FedEx charges for ashipment. If the money-back guarantee is suspended, there is no remedy or recovery ofcharges for a service failure. There are no delivery commitments for shipments on which themoney-back guarantee is suspended.1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request,either refund or credit your transportation charges in the event of a service failure(which means if FedEx does not deliver the shipper’s standard ground andmultiweight ground package(s) by the end of the scheduled delivery day as publishedon fedex.com).2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, uponrequest, either refund or credit your transportation charges and residential surchargein the event of a service failure (which means if FedEx does not deliver the shipper’sresidential package(s) by the end of the scheduled delivery day as published onfedex.com). For shipments designated as FedEx Date Certain Home Delivery, FedExEvening Home Delivery or FedEx Appointment Home Delivery, see the FedEx HomeDelivery Money-Back Guarantee for Convenient Delivery Options section below.3. FedEx Home Delivery Money-Back Guarantee for Convenient DeliveryOptions. At our option, we will, upon request, either refund or credit yourtransportation charges, residential surcharge and the applicable convenient deliveryoption charge in the event of a service failure (which means if FedEx does notprovide the FedEx Home Delivery convenient delivery option service requested forthe shipper’s package(s), as described below).a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx DateCertain Home Delivery Money-Back Guarantee applies if the shipment is notdelivered on the valid date requested. To be considered valid, the requested datemust be no earlier than the scheduled delivery as published on fedex.com;cannot be a Sunday, a Monday or a FedEx holiday; and must be within 14 daysfrom the pickup date. If the delivery date requested is invalid, the FedEx DateCertain Home Delivery Money-Back Guarantee will not apply.b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx EveningHome Delivery Money-Back Guarantee applies if the shipment is not deliveredbetween 5 and 8 p.m. on or before the scheduled delivery date as publishedon fedex.com.c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedExAppointment Home Delivery Money-Back Guarantee applies if the shipment is notdelivered within one hour before or after the time, and on the date, requested bythe recipient and agreed to by FedEx.B. Limitations. The following limitations apply:1. a credit or refund under the money-back guarantee will be applied only againstcharges for the shipment giving rise to the credit.2. at the sole discretion of FedEx, the money-back guarantee may not be honoredwhen the request is made by, or the information utilized to determine the statusof the package is determined by, a third party other than the payer of the charges.3. The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S.For shipments destined to Canada, the FedEx Money-Back Guarantee only appliesto transportation charges related to brokerage-inclusive service.4. if FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent fordelivery to remote rural areas, the money-back guarantee only applies to the portionof transportation provided directly by FedEx Ground.5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving willbe scheduled for delivery on that day if the recipient business is open, but in anyevent, the delivery commitment will be extended to the next business day forapplication of the money-back guarantee.6. Packages tendered for delivery on holidays that are business days for FedEx Ground(for example, Good Friday and Presidents Day) will be scheduled for delivery onthat day if the recipient business is open. However, if the recipient business isknown by FedEx Ground to be closed due to the holiday, the packages will bescheduled for delivery on the next business day the recipient is open, but themoney-back guarantee will not apply.

e v i e w t e r m s7. to be eligible for the FedEx Home Delivery Money-Back Guarantee for ConvenientDelivery Options, the shipper must have fulfilled the following conditions:a. Prepare and attach to each package a 128 bar-code label showing the deliveryoption requested. The shipper must also provide FedEx Ground with the requiredelectronic information for the service level selected.b. Convenient delivery options are offered at the shipment level. To qualify as ashipment, one or more packages must have the following:– The same shipper number– The same origin location– The same ship date– The same recipient address– The same convenient delivery option selectedC. Exceptions. FedEx will not be obligated to refund or credit your transportation charges,residential surcharge or convenient delivery option charge if:1. We provide you with proof of timely delivery, consisting of the date and time ofdelivery and, if applicable, the name of the person who signed for the shipment, orservice-exception information reflecting that the failure to deliver timely resultedfrom circumstances described under the Liabilities Not Assumed section.2. the service failure resulted, in whole or in part, from any of the circumstancesdescribed under the Liabilities Not Assumed section.3. the shipper did not properly label the package in accordance with the FedEx ServiceGuide, including, without limitation, affixing the correct business name and contactname (for FedEx Ground packages) or recipient name (for FedEx Home Deliverypackages) and deliverable address (number, street, city, state, and a five-digit ZIP code)and correctly placing the customer-specific FedEx Ground or FedEx Home Deliverybar-code label on the package. For FedEx Home Delivery packages, the shipper mustprint the letter “H” (Home) on the address label in accordance with the FedEx HomeDelivery label specifications.4. the shipper did not timely and accurately transmit all electronic package-leveldata required, including, but not limited to, any electronic package-level datanecessary for package sorting by FedEx Ground, to the extent required by theShipper’s Agreement with FedEx Ground. For FedEx Appointment Home Deliveryshipments, a valid telephone number for the recipient must be included in thedata-entry information when the shipment is processed.5. the package was not picked up by a FedEx Ground driver at the shipper’s location oran alternate address location, at a FedEx Office Print and Ship Center, at a FedExWorld Service Center, or at a FedEx Authorized ShipCenter prior to that location’sregular scheduled pickup time. If a package is accepted by FedEx Ground after alocation’s regular scheduled pickup time, an additional transit day may be added tothe scheduled delivery date.6. the package was tendered for transportation during the 14 calendar days beforeChristmas.7. the shipment contained special instructions, including, but not limited to, FedExGround Call Tag service and FedEx Delivery Signature Options.8. there was an unexpected large release of packages from your shipping location.9. a charge for additional handling or address correction applied; see Rates in theFedEx Service Guide for details.10. fedEx received a request to redirect the shipment from a delivery address to a Holdat FedEx Location address.11. the package was unauthorized (see the Package Restrictions [Size and Weight]section).12. The shipment was undeliverable or returned.D. Refund or Credit Requests. To qualify for a refund or credit due to a servicefailure, you must notify us of the service failure and request a refund or credit in compliancewith the conditions listed below. If you do not comply with these conditions, you arenot entitled to receive a refund or credit and cannot recover compensation for a servicefailure in any lawsuit.1. You may request a refund or credit due to a service failure in the following ways:a. use our Internet application FedEx Billing Online at fedex.com if you are aregistered user; orb. Submit your request through the invoice adjustment feature at fedex.com; orc. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx1.800.463.3339 (say “billing”).2. Your notification of a service failure must include your FedEx tracking number andinvoice number, if applicable.3. all requests for a refund or credit must be received via one of the approved channelswithin 15 calendar days of the invoice date or within 15 calendar days from the shipdate if you are paying by credit card or in advance by cash, check or money order.4. a partial payment against an invoice is not considered a request for invoiceadjustment or notice of a refund request. A notification of the reason for anunpaid charge with your payment is not considered a request for an invoiceadjustment or notice of a refund request if the reason relates to a service failure.Package Consolidators (Including FedEx AuthorizedShipCenter Locations)Consolidators are responsible for complying with all applicable requirements including,but not limited to, requirements for shipping hazardous materials and complying withcustoms and other legal requirements applicable to packages tendered for internationaltransportation.if you tender packages to a consolidator instead of to us directly, the followinglimitations apply:A. Consolidators are not agents of FedEx, and we are not responsible for any errorsor omissions made by them.B. inquiries or claims regarding shipments tendered to a consolidator must be directed tothe consolidator. We cannot assist the shipper, recipient or third party in these situations,nor do we have any liability for lost, damaged or delayed shipments. The consolidator isthe shipper in such cases.C. Consolidators may submit claims for refunds or credits for shipping charges underthe money-back guarantee policy. Neither the customer who tendered the package tothe consolidator nor the recipient is eligible for refunds or credits under the money-backguarantee policy.D. In order for a consolidator to receive packaging from FedEx, the consolidator mustfirst enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenterAgreement with FedEx.E. Consolidators set their own rates for shipping. They may charge FedEx Retail Ratesfor FedEx shipping services.F. Inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (faSC) must bedirected to the faSC.G. FASCs are not required to have a FedEx Ground Pick-Up Record book at their location.Drop-off customers should bring their FedEx Ground Pick-Up Record to the faSC with theirdrop-off packages.H. FedEx Ground assumes no liability, other than to the faSC, for lost, damaged or delayedshipments paid for at an faSC, as the faSC is the shipper of these packages. The faSC’sbarcode must appear as the shipper’s bar code for all shipments paid for at an faSC. faSCs areindependently owned and operated businesses. See the faSC representative for informationregarding rates and services and the terms and conditions of carriage. faSCs are notagents of FedEx.Package Restrictions (Size and Weight)A. FedEx Ground will accept for transport packages that weigh up to the maximumpackage weight published in the FedEx Service Guide in effect at the time of shipment andthat measure up to 165 inches in combined length and girth. FedEx reserves the right toassess additional handling, oversize package and unauthorized package surcharges on anypackage whose dimensions are altered during transit, causing it to meet the parameters forthese charges.MeaSureMent of LenGTH and GirtH:a. regular-Shaped Packages: The length and girth of a package is length plus(two times the height) plus (two times the width). If the dimension includes afraction, a fraction of one-half or greater will be rounded up to the next wholenumber; less than one-half will be rounded down to the next whole number.b. irregular-Shaped Packages and Regular-Shaped Articles With Hollow or OpenSpaces: To measure combined length and girth, assume the package or articleto be enclosed in a six-sided, rectangular container, and then determine thecombined length and girth as for regular-shaped packages.B. Charge for Unauthorized Packages.1. In addition to the other rates and charges named in this tariff, a charge of $50 perpackage will be assessed for the following conditions:– Any package measuring more than 108 inches in length. 1– Any package measuring more than 165 inches in length and girth combined. 1– Any package weighing more than 150 lbs. 1fedex.com 1.800.GoFedEx 1.800.463.3339 155

fedex Ground tariff(Package Restrictions [Size and Weight], cont.)2. A charge of $100 per package will be assessed for any package weighing more than70 lbs. destined to the Yukon, Northwest Territories, Nunavut and Labrador. This chargeapplies to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z.1Note: These packages are unauthorized, may be refused or returned to the shipper and will bedelivered at the option of FedEx Ground.Packaging and MarkingA. All packages must be prepared and packed by the sender for safe transportationwith ordinary care in handling. Recipient address labels should be placed on both sidesof each package with an additional label enclosed inside. Any articles susceptible todamage as a result of conditions that may be encountered in air ground transportation,such as changes in temperature, must be adequately protected by proper packaging.Each shipment must be legibly and durably marked with the name, address and ZIP codeof both the shipper and recipient. The ZIP code is crucial to the efficient movement ofthe package through the FedEx Ground system.new corrugated boxes in good, rigid condition large enough to allow cushioning ofcontents on the top, bottom and sides should be used. For guidelines on packagingspecific commodities go to fedex.com/packaging. Items that cannot be packed intocartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges andprotrusions wrapped, and the address label must be secured using the tie-on tag or thetire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitivetape completely around the object). Briefcases, luggage, garment bags, aluminum cases,plastic cases, computer cartons or similar types of items whose outer finish might bedamaged by adhesive labels, soiling, marking or other types of surface damage that isnormal with ordinary care in handling should be placed in a protective container forshipment. Casters, wheels or rollers must be removed or packaged.expanded polystyrene foam coolers must be shipped inside a sturdy outer containerunless tested and approved for acceptance by FedEx Packaging Design and Development.Information on how to submit your packaging for testing is available at fedex.com/packaging.B. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will bereturned to the sender, if possible. If the sender refuses to accept the returned shipment orit cannot be returned because of leakage or damage due to faulty packaging, the shipper isresponsible for and will reimburse FedEx Ground for all costs and fees of any type connectedwith the legal disposal of the shipment and all costs and fees of any type connected withcleanup of any spill or leakage.C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but notlimited to, electronic and electrical devices, scientific testing equipment, fragile glass,crystal, porcelain, or china) should be preapproved by FedEx Packaging Design andDevelopment prior to shipping.D. Package Inspection and Testing. FedEx Ground reserves the right to request ashipper to submit a representative sampling of the packaging for inspection and testing.If the shipper fails to comply with our request to inspect and test the packaging or thesampling fails FedEx testing, FedEx Ground will not be liable for any damages due toimproper packaging.E. Preshipment Inspection and Testing for Oversize Packages. At the solediscretion of FedEx Ground, FedEx Ground may require a shipper of packages classifiedas Oversize, as defined in the Rates section of the FedEx Service Guide, to submit arepresentative sampling of the oversize packaging for inspection and testing. If theshipper fails to comply with our request to inspect and test oversize packaging or thesampling fails FedEx testing, FedEx Ground will not be liable for any damage to shipper’soversize packages.For general packaging assistance, including packing, sealing and labeling tips andinformation on how to submit your packaging for testing or evaluation, go to fedex.com/packaging.PharmaceuticalsYou are responsible for complying with all applicable local, state and federal laws,regulations, ordinances and rules governing the shipment of pharmaceuticals. Packagescontaining pharmaceuticals must not have labels, markings or other written notice thata pharmaceutical is contained within. Select the Direct Signature Required DeliverySignature Option if you require FedEx to obtain a signature from someone at the deliveryaddress, or the Adult Signature Required Delivery Signature Option if you require anadult signature for delivery. See the Delivery Signature Options section for details.Pickup and DeliveryA. Pickup Service:1. fedEx Ground may provide on-call pickup service for a per-package pickup fee forcustomers that do not have a FedEx Ground regular scheduled pickup. This fee maybe higher if the pickup is made the same day it is requested or if the request ismade through FedEx Customer Service.2. fedEx Ground may provide pickup service for a weekly pickup fee to regularscheduled pickup customers. An additional charge will apply to shippers who areinvoiced for less than $75 in weekly combined FedEx Express, FedEx Ground andFedEx SmartPost charges. The weekly pickup fee applies to the shipping locationassociated with the FedEx Ground account number.3. An alternate address pickup fee may apply to pickup service at shippinglocations other than the location associated with the FedEx Ground accountnumber. The alternate address pickup fee only applies to account numbersassessed the weekly pickup fee.4. Charges for pickup service shall apply in addition to the rates set forth in the FedExService Guide in effect at the time of shipment. Upon payment of the applicablepickup service charge, FedEx Ground will call at the shipper’s premises once eachbusiness day, if required, to pick up packages for delivery to all points served byFedEx Ground.5. the shipper agrees to declare all applicable additional charges on the Pick-UpRecord or the Customer Shipping Record, if applicable. FedEx Ground reserves theright to assess additional charges on those packages that the shipper does notproperly rate and to re-rate packages the shipper fails to rate properly.B. Delivery. FedEx Ground does not offer a restricted-delivery service and may deliverto someone other than the person or entity named as the recipient. FedEx Ground mayrelease the package with no signature at a residential address if none of the FedExDelivery Signature Options are selected. FedEx will attempt to obtain a signature forshipments to nonresidential addresses. Where a signature is required, FedEx will makeup to three attempts at delivery. A notice that delivery has been attempted will be leftat the recipient’s address after the first and second attempts. (See the DeliverySignature Options section.)At our sole discretion, shipments having a declared value of US$500 or greater maynot be released without a signature even where the release is otherwise authorized.FedEx Ground may, at its sole discretion, utilize a postal service or an interlinecartage agent for deliveries to remote rural areas. Packages tendered to a postal serviceor interline cartage agent may result in additional transit days. Our tender of a shipmentto a postal service or interline cartage agent constitutes delivery of the shipment by us forall purposes. Contact a FedEx account executive for more information.Shipments to hotels, hospitals, government offices or installations, universitycampuses, or other facilities that utilize a mailroom or other central receiving area willbe delivered to the central receiving area, unless otherwise authorized and approved byFedEx Ground.In order to facilitate delivery or release of a shipment, FedEx Ground may, at its solediscretion, contact the recipient to obtain delivery instructions, or to notify them that adelivery is scheduled, that a delivery has been completed or that a shipment is availablefor pickup at a Hold at FedEx Location facility.We reserve the right to assess a Residential Delivery surcharge on any shipmentdelivered to a home or private residence, including locations where a business is operatedfrom a home, or on any shipment in which the shipper has designated the delivery addressas a residence, including shipments where the delivery location has been designated asResidential Delivery in error.C. Redirect to Hold at FedEx Location:1. the shipper or recipient may request to redirect a package to a FedEx Office locationwithin the FedEx Ground/FedEx Home Delivery terminal delivery area of the originaladdress.2. fedEx may not redirect to Hold at FedEx Location if Adult Signature Required hasbeen selected as a delivery signature option.3. Shipments that are requested to be redirected to Hold at FedEx Location are noteligible for the FedEx money-back guarantee.Plants and Plant MaterialsShipping of plants and plant materials is discouraged by FedEx Ground. FedEx Groundassumes no liabilities if such materials are damaged in transit or if damages result fromdelay of shipment.156fedex.com 1.800.GoFedEx 1.800.463.3339

e v i e w t e r m sProhibited ItemsYou are prohibited from tendering the following items for shipment, and they will notbe accepted:1. Money, cash, coins, currency, paper money and negotiable instruments equivalentto cash, such as endorsed stocks, bonds and cash letters.2. all live animals. (Edible seafood, such as live lobsters, crabs or other types of fishand shellfish for human consumption, is acceptable, provided the shipper is incompliance with all local, state, and federal laws.)3. animal carcasses. (Animal heads and other parts for taxidermy may be acceptedbut must be properly packaged. This restriction does not apply to properly packagedmeat or poultry products intended for human consumption.)4. Human corpses, human organs or body parts, human and animal embryos, orcremated or disinterred human remains.5. Shipments that require us to obtain a local, state or federal license for theirtransportation.6. Shipments that may cause damage or delay to equipment, personnel or othershipments.7. Lottery tickets and gambling devices where prohibited by law.8. Hazardous waste (including, but not limited to, used hypodermic needles or syringes,or other medical waste), hazardous substances, inhalation hazards, biohazards suchas blood, urine, fluids and other noninfectious diagnostic specimens.9. Packages that are wet, leaking or emit an odor of any kind.10. Live insects.11. Shipments or commodities that are prohibited by applicable local, state or federallaw.12. Common fireworks.13. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. inweight.14. restriction for Service to Alaska and Hawaii. The following goods are prohibited:those of unusual value, hazardous materials (including orM-D materials), householdgoods, commodities in bulk, commodities requiring special equipment or handlingand those commodities injurious or contaminating to other lading, nondomesticatedanimal products, dangerous goods, firearms, foods, furs, hazardous substancesor any materials regulated by the dot or by the International Civil AviationOrganization (ICao), jewelry, live animals, perishables, plants, seeds, and tobacco.15. Handguns.16. Waste or garbage for disposal.Notwithstanding any other provision of the FedEx Service Guide, we are not liablefor delay of, loss of or damage to a shipment of any prohibited item. The shipper agreesto indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incursas a result of the shipper’s violation of any local, state or federal laws or regulations orfrom tendering any prohibited item for shipment.Proof of DeliveryA. Verification of Delivery. Shippers may obtain proof of package delivery, includingdelivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.GoFedEx1.800.463.3339. There is no additional charge for this service.B. Shipment-Status Information. FedEx Ground may provide selected shippers a dailyor weekly list generated from our shipment-status information. This list is provided sothat shippers will have a quick, abbreviated record of packages shipped and received.Shipment-status files contain preliminary and incomplete delivery data. It is not intendedor permitted to be used to file claims or to determine whether any individual shipmentfails to meet FedEx Ground service commitments.C. Automatic Proof of Delivery. With this option, FedEx Ground will send the shipper asignature obtained at time of delivery for those packages designated as Indirect SignatureRequired, Direct Signature Required or Adult Signature Required. Enrollment is requiredprior to participation in the Automatic Proof of Delivery program. If authorized by FedExGround to participate in this program, FedEx Ground will provide the shipper with theirchoice of letter of proofs of delivery, manifest proofs of delivery, or both, via any of thefollowing media: fax, U.S. Postal Service, ftP (file transfer protocol) or CD-roM. Contact aFedEx account executive for details.D. P.O.D. Advantage. FedEx Ground may provide enrolled shippers weekly or monthlyreports of delivery information. This data is provided so shippers will have easy accessibilityto delivery information. P.O.D. Advantage reports contain preliminary and incompletedelivery data. It is not intended or permitted to be used to file claims or to determinewhether any individual shipment fails to meet our service commitments. FedEx Groundwill not be liable for its inability to provide P.O.D. information. An additional charge willbe assessed.Rate QuotationsRates and service quotations by FedEx Ground employees and agents are estimates andwill be based upon information the shipper provides, but final rates and service may varybased upon the shipment actually tendered and the application of this tariff. Ratesquoted will vary depending on whether (1) the shipper is a FedEx account holder and(2) the shipper has discounts applied to his or her account.• Shippers will be quoted FedEx Standard List Rates if they have a valid FedExaccount, do not have discounts applied to their account and if they charge theirshipping to their account.• Shippers will be quoted Account-Specific Rates if they have a valid FedExaccount, have discounts applied to their account and if they charge their shippingto their account.• Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S.that are paid for by cash, check, debit or credit card instead of being charged toa valid FedEx account.For the most current information regarding areas served and deliverycommitments, check online at fedex.com or contact FedEx Customer Service at1.800.GoFedEx 1.800.463.3339.Refusal or Rejection of ShipmentsFedEx Ground reserves the right to refuse to transport any package that it, at its solediscretion, determines to be dangerous, hazardous or likely to soil, taint or otherwisedamage other shippers’ property or FedEx Ground equipment, personnel or contractors,or is improperly or insecurely packaged or wrapped, or is economically or operationallyimpracticable to transport. Packages must be packaged and wrapped so as to pass theprocedures described in the Packaging and Marking section covering testing of thepackaged products weighing under 150 lbs. (68 kg).Return OptionsA. FedEx Ground return options are subject to all other terms and conditions providedin the FedEx Ground claims regulations, and as a whole, the tariff. The contents of areturn shipment are subject to the same restrictions and prohibited-item limitations asthe original shipment.B. Written authorization from FedEx Ground is required to participate in the PackageReturns Program (PRP). The maximum liability assumed by FedEx Ground for packagesreturned through PRP, FedEx Print Return Label or FedEx Email Return Label is limitedto $100 unless a higher value is declared, up to a maximum of $1,000, at time of tenderand a greater charge paid (see the Declared Value and Limits of Liability section). Theshipper may declare a value up to $50,000 for packages returned through the FedExGround Call Tag. The declared value of the FedEx Ground Call Tag may not exceed thevalue of the declared value on the original shipment. The shipper may not declare a valuefor a package returned to FedEx Ground through a damage call tag. FedEx Ground shall notbe liable for any damage to a shipment or claim arising out of the use of a return optionunless the package was lost during shipment or there was visible damage noted by thedriver at time of delivery. FedEx Ground shall not be liable for any concealed damage foritems returned by using PRP, FedEx Print Return Label or FedEx Email Return Label. Receiptof a shipment without written notice of damage on the delivery record is prima facieevidence that the shipment was delivered in good condition. The FedEx Ground liabilityfor any loss or damage arising out of an authorized return shipment shall never exceedthe actual amount of damage or the declared amount, whichever is lower. All otherterms and conditions related to FedEx Ground claims regulations and, as a whole, thetariff, shall apply for packages shipped through the use of a FedEx Ground return option.Tobacco ProductsTobacco products will be accepted only when shipped from a licensed dealer or distributorto another licensed dealer or distributor. The shipper is solely responsible for compliancewith any applicable regulations, which may vary from state to state.fedex.com 1.800.GoFedEx 1.800.463.3339 157

fedex Ground tariffUndeliverable ShipmentsAn undeliverable shipment is one that cannot be delivered for reasons that include, butare not limited to, any of the following:• The recipient refuses to pay for a bill-recipient shipment.• The recipient of a Hold at FedEx Location shipment cannot be located.• The recipient refuses to accept the shipment.• The recipient’s delivery address cannot be located.• The shipment was addressed to an area not served by FedEx.• The shipment’s contents or packaging are damaged to the point that rewrappingis not possible.• The shipment would likely cause damage or delay to other shipments or propertyor injury to personnel.• The shipment contains prohibited items.• The recipient’s place of business is closed.• No appropriate person was available to accept the shipment at a delivery locationon the initial delivery attempt or reattempts.• The shipment was improperly packaged.A. Undeliverable shipments may be returned via FedEx Ground service at the payer’sexpense. Shipments will be returned via FedEx Ground service at no additional chargeif the shipment is undeliverable because of damage to the shipment caused by FedEx.However, if the shipment is undeliverable for any other reason, FedEx Ground reservesthe right to assess return transportation charges and fees to the original payer, alongwith the original transportation charges and fees.B. Our money-back guarantee policy does not apply to undeliverable or returnedshipments.C. If a shipment cannot be delivered or returned or if the shipper or recipient cannotbe contacted, the shipment may be transferred or disposed of by FedEx at its solediscretion, with or without notice, and the shipper, if known, agrees to pay any costsincurred in the disposal.WarrantiesFEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLYDISCLAIMS ANY AND ALL WARRANTIES.International Service ConditionsIn addition to the preceding terms and conditions, the additional terms and conditionsbelow apply exclusively to international shipments to Canada.A. Billing:1. invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearanceservice fees may be assessed on the contents of shipments destined for Canada.These are payable by the importer of record (normally the consignee, unlessotherwise indicated) in the first instance. For FedEx International Ground brokerageinclusiveshipments, duties and taxes may be billed to the shipper, recipient or thirdparty. However, the payer of transportation charges will be billed for the clearanceentry fee in all cases. Charges to the shipper’s account in currencies other thanU.S. dollars will be converted to U.S. dollars, using a weekly Wall Street Journalconversion rate corresponding to the pickup date of the shipment or, for FedExInternational Ground Distribution, the date FedEx Ground takes possession of theshipment. A service fee may apply. The clearance entry fee is subject to all applicableCanadian taxes.regardless of any payment instructions to the contrary, the shipper is ultimatelyliable for all charges and fees relating to a shipment, including, but not limited to,any duties or taxes that FedEx Ground has advanced. Shippers are responsible foraccurately completing all sections of the required export documentation and for theentry of accurate shipment information (including, but not limited to, commoditydescriptions and values for duty) on the Commercial Invoice and in any electronicdevice or software program.2. Responsibility for Payment. The shipper is responsible for all charges, includingtransportation charges, duties and clearance entry (brokerage) fees, ancillaryclearance service fees, governmental penalties and fines, taxes, FedEx Groundattorney fees and legal costs related to this shipment, and charges related tobroker unassigned shipments, or broker select shipments where the brokerinformation provided is incorrect. The shipper will also be responsible for any costFedEx Ground may incur in returning shipments to the shipper or warehousingthem, pending disposition.158fedex.com 1.800.GoFedEx 1.800.463.3339B. Customs Clearance. Brokerage-inclusive service is the automatic default for FedExInternational Ground shipping on FedEx electronic shipping solutions. In some instances,at the option of FedEx Ground, FedEx Ground may accept instructions from the importerof record to use a designated customs broker other than the broker arranged by FedExGround or the broker designated by the shipper. In this case, the shipment will no longerbe considered a brokerage-inclusive shipment.When FedEx Ground arranges clearance services, a clearance entry fee will be addedas a surcharge to the transportation invoice to cover processes required to check theCommercial Invoice submitted with the shipment and to complete entry preparationprocedures required by either U.S. Customs and Border Protection or the Canada BorderServices Agency, including calculation of applicable duties and taxes for each type ofcommodity included in the shipment.1. u.S. Export Shipments. You are responsible for and warrant your compliance with allapplicable laws, rules and regulations, including, but not limited to, the export lawsand government regulations of any country to, from, through or over which yourshipment may be carried. You agree to furnish such information and complete andattach to the shipment such documents as necessary to comply with such laws,rules and regulations.in addition, you specifically warrant that you will not tender any shipments tous if you are listed on the Denied Persons List maintained by the U.S. Departmentof Commerce. You also warrant that you will not attempt to ship to persons orentities listed as Specially Designated Nationals or Blocked Persons by the U.S.Treasury Department and that you will not ship items requiring a State Departmentlicense. FedEx Ground will not carry shipments that violate any U.S. export laws.We assume no liability to you or any other person for any loss or expense —including, but not limited to, fines and penalties — if you fail to comply with anyexport laws, rules or regulations.Shipments crossing international borders must be cleared through customs in thedestination country before being delivered to the consignee. You are responsiblefor providing FedEx with the importer of record’s customs broker. This can be doneby entering broker information on the Commercial Invoice or by selecting thebroker select option and entering broker information in the automation device. Ifthe importer of record is self-clearing the shipment through customs, you mustspecifically indicate that on the shipment documentation or clearance feesmay apply.the shipper agrees to provide all required documentation for the customsclearance and certifies that all statements and information on said documentation,including documentation submitted electronically, are true and correct. The shipperauthorizes FedEx Ground to forward all information of any nature regardingshipments to any and all governmental or regulatory agencies that request orrequire such information. The shipper understands that making false declarations orstatements may result in civil and criminal penalties, including forfeiture and sale.if the shipper does not complete all documents required for carriage, or if thedocuments submitted are not appropriate for the services or destinations specified,the shipper hereby authorizes FedEx Ground, where permitted by law, to complete,correct or replace the documents for the shipper at the shipper’s expense. However,FedEx Ground is not obligated to do so.if a substitute form of Commercial Invoice is needed to complete delivery of theshipment, and FedEx Ground completes such a document, the terms of this tariffwill continue to govern.When shipments are held by customs or other agencies because of incorrect ormissing documentation, FedEx Ground may attempt to notify the consignee orshipper, as determined by local law. If the consignee or shipper fails to supply therequired information or documentation, the shipment may be determined to beundeliverable. FedEx Ground assumes no responsibility for the inability to completea delivery due to incorrect or missing documentation. Shipments held by customs orother agencies because of incorrect or missing documentation will requireadditional transit time.2. u.S. Import Shipments. Shipments originating outside the U.S. for delivery inthe U.S. are subject to local tariffs and the service conditions of FedEx Ground.These service conditions include terms regarding the importation and customsclearance of shipments into the U.S. from Canada.u.S. Customs regulations require the Social Security Number (SSN) of anindividual and the Internal Revenue Service Employer Identification Number (EIN)of the U.S. consignee for certain shipments being imported into the U.S. Thisinformation must be included on the Commercial Invoice for all U.S. import

e v i e w t e r m sshipments. The EIN or SSN must be on file with the U.S. Customs Service. Anychanges to a company address, or the EIN or SSN, should be provided to FedExGround for system updating. Shipments that arrive in the U.S. that do not havethe correct EIN or SSN may be detained until that information can be obtainedfrom the consignee or determined otherwise. This requirement applies toshipments imported to the U.S. requiring a formal entry.C. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may electto disburse duties and taxes on the importer’s behalf. A FedEx Ground agent or employeemay contact the importer to confirm arrangements for reimbursement of amounts to bedisbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed tothe shipper, consignee or third party as designated on the Commercial Invoice or enteredin an automation device.if a consignee from whom reimbursement is requested refuses to pay assessedduties and taxes, FedEx Ground may bill the shipper. If the shipper refuses to makesatisfactory arrangements for reimbursement, the shipment may be placed into ageneral order or customs-bonded warehouse. The shipper remains liable for all amountsadvanced by FedEx Ground.D. Inspection of Shipments. FedEx Ground, or its agents or brokers, may open andinspect any or all packages in a shipment at any time. This action may be initiated byFedEx Ground or at the request of government authorities.E. Postal Codes and Telephone Numbers. The consignee’s postal code, telephonenumber and contact name are critical information and should be included on both theCommercial Invoice and address label.F. Prohibited Items. Subject to the terms and conditions of the FedEx Ground Tariff,FedEx Ground will not ship the following prohibited goods to Canada. This list is notall-inclusive and is subject to modification without notice. FedEx Ground reserves theright to open and inspect any package tendered for delivery. FedEx Ground will refuseand may return any shipment that is considered unsafe, unlawful, or violates the termsand conditions of the FedEx Ground Tariff.1. alcoholic beverages.2. ammunition of any kind.3. all live animals, dead animals and animals that have been mounted.4. Money, cash, coins, currency, paper money and negotiable instruments equivalentto cash, such as endorsed stocks, bonds and cash letters.5. dangerous goods.6. Firearms, weaponry and their parts (and replicas thereof).7. explosives, fireworks, flares, matches.8. furs.9. Hazardous materials (shipments classified as “Other Regulated Materials —Domestic” [orM-D] are allowed if they contain consumer commodities only andare properly labeled).10. Hazardous waste (including, but not limited to, used hypodermic needles or syringes,or other medical waste), hazardous substances, inhalation hazards, biohazards suchas blood, urine, fluids and other noninfectious diagnostic specimens.11. Human corpses, human organs or body parts, human and animal embryos, orcremated or disinterred human remains.12. Perishables (including, but not limited to, perishable food/foodstuffs/beverages,perishable pharmaceuticals, and any other items requiring refrigeration or otherenvironmental controls).13. Plants, plant materials and seeds, including cut flowers.14. Pornographic and/or obscene material.15. tobacco, cigarettes and tobacco products.16. Personal items declared as personal effects or unaccompanied baggage. (Personalitems not declared as personal effects are acceptable; duties and taxes may apply.)17. Lottery tickets and gambling devices where prohibited by law.18. Shipments being processed under:a. duty drawback claims unless advance arrangements are madeb. temporary Import Bondsc. u.S. State Department licensesd. Carnetse. u.S. Drug Enforcement Administration export permitf. Letters of creditg. Certificate of Registrationh. Shipments moving into or out of United States Foreign Trade Zones or bondedwarehouses.19. Shipments that may cause damage to, or delay of, equipment, personnel orother shipments.20. Shipments that require FedEx Ground to obtain any special license or permit fortransportation, importation or exportation.21. Shipments whose carriage, importation or exportation is prohibited by any law,statute or regulation.22. Packages that are wet, leaking or emit an odor of any kind.23. improperly packaged shipments.24. Waste or garbage for disposal.25. Live insects.26. any commodity that requires Electronic Export Information (formerly known as theShipper’s Export Declaration, or Sed).G. Rural Surcharges. Canada packages destined to the Yukon, Northwest Territories,Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and will incur anadditional charge. The additional charge is in addition to applicable transportation charges.H. Shipper Warranty. The shipper warrants that each article in each shipment willpossess the required paperwork to export, will be properly described on the CommercialInvoice, will be acceptable for transport by FedEx Ground, and will be properly marked,addressed and packaged to ensure safe transportation with ordinary care in handling.I. Undeliverable Shipments. The shipper may elect to have a shipment returned if theshipment is refused by the consignee or for any other reason cannot be delivered. If ashipment is returned to the shipper, the shipper is responsible for payment of both theoriginal transportation charges and the return charges. All duties and taxes, assessedin the destination country as well as the origin country upon return, are also theresponsibility of the shipper. All return charges are payable immediately upon request.a shipper may elect to “abandon” the shipment in the destination country. If ashipment is abandoned, FedEx Ground, at its discretion, reserves the right to disposeof the merchandise. The shipper will be responsible for any charges associated withdisposal.Additional InformationFor additional information on shipping with FedEx, please consult the additionalsections of the FedEx Service Guide: Our Services, Rates and the FedEx Express Termsand Conditions. You can also call us at 1.800.GoFedEx 1.800.463.3339.© 2011 FedEx. All rights reserved.fedex.com 1.800.GoFedEx 1.800.463.3339 159

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indexFor in-depth information about FedEx services and how to ship, go to Our Services at fedex.com/ourservices.i n d e x1-Business-Day Delivery OptionsInternational Freight.............................................................................................................. 6International Package........................................................................................................... 4U.S. Freight............................................................................................................................ 5U.S. Package.......................................................................................................................... 31Day FreightFees and Other Shipping Information...................................................................... 101–114Rates.................................................................................................................................... 52Service Description............................................................................................................... 52-Business-Day Delivery OptionsInternational Freight.............................................................................................................. 6International Package........................................................................................................... 4U.S. Freight............................................................................................................................ 5U.S. Package.......................................................................................................................... 32Day (Packages)Fees and Other Shipping Information...................................................................... 101–114Rates................................................................................................................. 22–47, 49–50Service Description............................................................................................................... 32Day A.M. (Packages)Fees and Other Shipping Information...................................................................... 101–114New Service........................................................................................................................ 15Rates................................................................................................................. 22–47, 49–50Service Description............................................................................................................... 32Day FreightFees and Other Shipping Information...................................................................... 101–114Rates.................................................................................................................................... 52Service Description............................................................................................................... 53-Business-Day Delivery OptionsInternational Freight.............................................................................................................. 6International Package........................................................................................................... 4U.S. Freight............................................................................................................................ 5U.S. Package.......................................................................................................................... 33Day FreightFees and Other Shipping Information...................................................................... 101–114Rates.................................................................................................................................... 52Service Description............................................................................................................... 55-Business-Day Delivery OptionsInternational Freight.............................................................................................................. 6International Package........................................................................................................... 4AAccount, OpeningOpen an Account...................................................................................................................12Online: fedex.comCall: 1.800.GoFedEx 1.800.463.3339 and say “new account setup”Account ManagementSolutions............................................................................................................................... 12Online: fedex.com/afteryoushipAdditional Document Charge (FedEx International Next Flight)........................................ 88, 90Additional Handling Surcharge....................................................................................... 102–103Additional Shipping Fees..................................................................................... 88, 90, 102–114Additional Weight Charges (FedEx International Next Flight)........................................... 88, 90Address Correction Fee........................................................................................... 102, 103–104Adult Signature Required .....................................................................................................7, 109Advanced Tracking at fedex.com............................................................................................... 11After Hours Pickup or Delivery (SameDay)................................................................................ 51Air Cargo Services........................................................................................................................ 6Air Distribution Service................................................................................................................ 6Air Freight Forwarding.................................................................................................................. 6Air Waybill.................................................................................................................................. 10Airbill ........................................................................................................................................... 10Aircraft, Chartering....................................................................................................................... 5Airport-to-Airport, International................................................................................................... 6AlaskaExpress Package Rates........................................................................................... 43–45, 50Ground and Home Delivery Rates................................................................................ 97–99Alternate Address Pickup, Ground.................................................................................. 101, 109Ancillary Clearance Service Fees.................................................................................... 102, 104Appointments, Home Delivery........................................................................................ 3, 7, 110Authorized ShipCenter Locations............................................................................................... 11BBarcode Labels............................................................................................................................ 10Billing Online Plus....................................................................................................................... 12Billing Options............................................................................................................................. 12BoxesInternational Options............................................................................................................. 4Purchasing.............................................................................................................................. 8Brochures, Shipping via International MailService..................................................................... 4Broker SelectApplicable Services................................................................................................... 102, 105Fees..................................................................................................................................... 105Service Description................................................................................................................ 7Business Delivery Options via Ground......................................................................................... 3CCall Tag, GroundApplicable Services................................................................................................... 101, 109Fees..................................................................................................................................... 109Service Description................................................................................................................ 7CanadaExpress Package Rates................................................................................................. 54–55Ground Service....................................................................................... 7, 10, 100, 101–114Northern Canada Surcharge..................................................................................... 102, 112Zone Chart............................................................................................................................ 21Cargo Services.............................................................................................................................. 6Catalogs, Shipping via International MailService....................................................................... 4Certificate of Origin.................................................................................................................... 10Change of Air Waybill Charge........................................................................................ 102, 105Charters......................................................................................................................................... 5Checks (Payment Option)............................................................................................................ 12ClaimsCall: 1.800.GoFedEx 1.800.463.3339 and say “claims”Clearance Entry Fee......................................................................................................... 102, 105C.O.D. See Collect on Delivery (C.O.D.)COLLECT, Ground........................................................................................................................ 12Collect on Delivery (C.O.D.)Applicable Services................................................................................................... 101, 108Electronic C.O.D. (E.C.O.D.)................................................................................... 7, 101, 110Fees..................................................................................................................................... 108Service Description................................................................................................................ 7Commercial Invoice..................................................................................................................... 10Confirmation of Delivery............................................................................................................... 7Consolidated Shipments............................................................................................................... 6Controlled Export, InternationalApplicable Services................................................................................................... 101, 110Fees..................................................................................................................................... 110Service Description................................................................................................................ 7Courier Pickup Charge..................................................................................................... 101, 105Credit Card (Payment Option)..................................................................................................... 12Currency Conversion Fee................................................................................................. 102, 105Custom CriticalCall: 1.800.762.3787Service Description................................................................................................................ 5Customer ServiceCall: 1.800.463.3339Customs Clearance...................................................................................................... 4, 6, 7, 105fedex.com 1.800.GoFedEx 1.800.463.3339 163

indexDDangerous GoodsApplicable Services................................................................................................... 101, 106Fees..................................................................................................................................... 106Service Description................................................................................................................ 7Online: fedex.com/dangerousgoods and select Dangerous GoodsDate Certain Home Delivery Option............................................................................................ 7Deaf, Telecommunications Device forCall: 1.800.238.4461Declared Value Fee.............................................................................................. 88, 90, 101, 106Delicate Shipments, Custom Critical........................................................................................... 5Delivery Area Surcharge.................................................................................................. 102, 107Delivery Fees.................................................................................................... 101, 102, 107–114Delivery Optionsinternational Freight............................................................................................................... 6international Package............................................................................................................ 4U.S. Freight............................................................................................................................. 5U.S. Package........................................................................................................................... 3See also Saturday Delivery or PickupDelivery Reattempts.................................................................................................. 51, 102, 107Delivery Signature OptionsApplicable Services................................................................................................... 101, 109Fees..................................................................................................................................... 109Service Description................................................................................................................ 7Desktop, FedEx............................................................................................................................ 11Dimensional Weight........................................................................................................ 102, 108Direct Signature Required................................................................................................... 7, 109DirectDistribution, International................................................................................................... 6Documentation............................................................................................................................ 10Drop Boxes.................................................................................................................................. 11Drop-Off and TrackingOptions.................................................................................................................................. 11Online: fedex.com/locationsandtrackingDuties and Taxes............................................................................................................. 102, 108EEarly-Morning Services. See First Overnight; First Overnight Freight; International FirstE.C.O.D. See Electronic C.O.D. (E.C.O.D.)edi. See Electronic Data Interchange (edi)eei. See Electronic Export Information (eei)Electronic C.O.D. (E.C.O.D.)Applicable Services................................................................................................... 101, 110Fees..................................................................................................................................... 110Service Description................................................................................................................ 7Electronic Data Interchange (edi).............................................................................................. 12Electronic Export Information (eei)...................................................................... 10, 88, 101, 108Electronic Funds Transfer (Payment Option).............................................................................. 12Email Return LabelApplicable Services................................................................................................... 101, 109Fees..................................................................................................................................... 109Service Description................................................................................................................ 7Emergency Shipments. See Custom Critical; International Next Flight; SameDay;SameDay City; SameDay FreightEnvelopes...................................................................................................................................... 8Environmental Information........................................................................................................... 8Evening Home Delivery............................................................................................................. 110Excess Mileage Fee (SameDay)................................................................................................. 51Excise Taxes................................................................................................................................ 16Expanded Service International Air Waybill.............................................................................. 10Export Documentation................................................................................................................ 10Express Documentation.............................................................................................................. 10Express Drop Boxes.................................................................................................................... 11i n d e xExpress Freight Services, Internationaldangerous Goods.................................................................................................. 7, 101, 106Options.................................................................................................................................... 6Rate Calculation................................................................................................................... 16Rates.............................................................................................................................. 91–93Zones.................................................................................................................................... 20Express Freight Services, U.S.dangerous Goods.................................................................................................. 7, 101, 106Options.................................................................................................................................... 5Rate Calculation................................................................................................................... 16Rates..................................................................................................................................... 52Express MultiweightPricing..................................................................................................................................... 5U.S. Export Rates................................................................................................................. 69U.S. Import Rates................................................................................................................. 86U.S. Package Rates....................................................................................................... 49–50Zones............................................................................................................................. 49–50Express Package Services, Internationaldangerous Goods.................................................................................................. 7, 101, 106Options.................................................................................................................................... 4Rate Calculation................................................................................................................... 16Rates.............................................................................................................................. 53–90Zones............................................................................................................................. 17–19Online: fedex.com/internationalpackagesExpress Package Services, U.S.dangerous Goods.................................................................................................. 7, 101, 106Fees and Other Shipping Information...................................................................... 101–114Options.................................................................................................................................... 3Rate Calculation................................................................................................................... 16Rates by Zone................................................................................................................ 22–50Online: fedex.com/uspackagesExpress SaverFees and Other Shipping Information...................................................................... 101–114Rates.............................................................................................................................. 22–42Service Description................................................................................................................ 3ExpressTagApplicable Services................................................................................................... 101, 109Fees..................................................................................................................................... 109Service Description................................................................................................................ 7Extended Service Area Delivery or Pickup Fee............................................................... 102, 108Extra Service Charge....................................................................................................... 101, 108FFee Changes in 2011.................................................................................................................. 15Online: fedex.com/us/2011ratesFees .............................................................................................................. 51, 88, 90, 101–114First OvernightFees and Other Shipping Information...................................................................... 101–114Rates.................................................................................................................. 22–47, 49–50Service Description................................................................................................................ 3First Overnight FreightFees and Other Shipping Information...................................................................... 101–114new Service......................................................................................................................... 15Rates..................................................................................................................................... 52Service Description................................................................................................................ 5Freight Packaging Resources....................................................................................................... 9Online: fedex.com/packagingfreightFreight Services, Internationaldangerous Goods.................................................................................................. 7, 101, 106Options.................................................................................................................................... 6Rate Calculation................................................................................................................... 16Rates.............................................................................................................................. 91–93Zones.................................................................................................................................... 20164fedex.com 1.800.GoFedEx 1.800.463.3339

i n d e xF (cont.)Freight Services, U.S.Dangerous Goods.................................................................................................. 7, 101, 106Options.................................................................................................................................... 5Rate Calculation................................................................................................................... 16Rates..................................................................................................................................... 52Online: fedex.com/usfreightFuel Surcharge.................................................................................................................. 102, 110GGround, FedEx............................................................................................................................... 3Ground, International Service to CanadaAlternate Address Pickup......................................................................................... 101, 109Automatic Proof of Delivery.................................................................................................. 7Barcode Labels..................................................................................................................... 10Collect-On-Delivery Payment................................................................................................. 7Fees and Other Shipping Information...................................................................... 101–114Hazardous Materials............................................................................................. 7, 101, 111Pickup Record....................................................................................................................... 10Proof of Delivery..................................................................................................................... 7Rate Calculation................................................................................................................... 16Rates................................................................................................................................... 100Return Services...................................................................................................................... 7Service Description................................................................................................................ 4Shipment Label.................................................................................................................... 10Ground, U.S. ServicesAlternate Address Pickup......................................................................................... 101, 109Automatic Proof of Delivery.................................................................................................. 7Barcode Labels..................................................................................................................... 10Collect-On-Delivery Payment................................................................................ 7, 101, 110Fees and Other Shipping Information...................................................................... 101–114Hazardous Materials............................................................................................. 7, 101, 111Package Returns Program...................................................................................................... 7Pickup Record....................................................................................................................... 10Proof of Delivery..................................................................................................................... 7Rate Calculation................................................................................................................... 16Rates.............................................................................................................................. 94–99Return Services...................................................................................................................... 7Service Description................................................................................................................ 3Ground Alternate Address Pickup................................................................................... 101, 109Ground Automatic Proof of Delivery............................................................................................ 7Ground Barcode Labels............................................................................................................... 10Ground Call TagApplicable Services................................................................................................... 101, 109Fees..................................................................................................................................... 109Service Description................................................................................................................ 7Ground C.O.D................................................................................................................................ 7Ground COLLECT......................................................................................................................... 12Ground Documentation............................................................................................................... 10Ground Electronic C.O.D. (E.C.O.D.)Applicable Services................................................................................................... 101, 110Fees..................................................................................................................................... 110Service Description................................................................................................................ 7Ground International Shipment Label........................................................................................ 10Ground Multiweight...................................................................................................................... 5Ground Package Returns Program............................................................................................... 7Ground Pickup Record................................................................................................................. 10Ground P.O.D. AdvantageApplicable Services................................................................................................... 101, 110Fees..................................................................................................................................... 110Service Description................................................................................................................ 7Guarantee, Money-Back............................................................................................................... 3HHand Carry Fee (FedEx International Next Flight).............................................................. 88, 90HawaiiExpress Package Rates........................................................................................... 43–48, 50Ground and Home Delivery Rates................................................................................ 97–99Hazardous MaterialsApplicable Services................................................................................................... 101, 111Fees..................................................................................................................................... 111Service Description................................................................................................................ 7Online: fedex.com/dangerousgoods and select Hazardous MaterialsHigh-Security Shipments, Custom Critical.................................................................................. 5Hold at FedEx Location Service.................................................................................................... 7Holiday Delivery or Pickup Charge (SameDay).......................................................................... 51Home DeliveryFees and Other Shipping Information...................................................................... 101–114Rates.............................................................................................................................. 94–98Service Description................................................................................................................ 3Home Delivery Convenient Delivery OptionsApplicable Services................................................................................................... 101, 110Fees..................................................................................................................................... 110Service Description................................................................................................................ 7How to Pack............................................................................................................................. 8, 9Hundredweight/Per-Pound RatesU.S................................................................................................................................. 49–50U.S. Export............................................................................................................................ 69U.S. Import............................................................................................................................ 86IIATA (023) Air Waybill.................................................................................................................. 6IATA Neutral Air Waybill............................................................................................................. 6Import Rates (to U.S.).......................................................................................................... 70–86Importers, Service Option............................................................................................................. 7Indirect Signature Required................................................................................................. 7, 109Inside Delivery or Pickup Charge.................................................................................... 101, 111InSight ..........................................................................................................................................11International Air Waybill............................................................................................................ 10International Airport-to-Airport.................................................................................................... 6International Broker Select. See Broker SelectInternational Controlled ExportApplicable Services................................................................................................... 101, 110Fees..................................................................................................................................... 110Service Description................................................................................................................ 7International DirectDistribution.................................................................................................... 6International EconomyFees and Other Shipping Information...................................................................... 101–114Rates........................................................................................................... 53–68, 69, 70–86Service Description................................................................................................................ 4International Economy FreightFees and Other Shipping Information...................................................................... 101–114Rates.............................................................................................................................. 91, 92Service Description................................................................................................................ 6International Express Freight (IXF)............................................................................................... 6International FirstFees and Other Shipping Information...................................................................... 101–114Rates......................................................................................... 57–58, 61, 69, 70–82, 85–86Service Description................................................................................................................ 4International Freight ServicesFees and Other Shipping Information...................................................................... 101–114Options.................................................................................................................................... 6Rate Calculation................................................................................................................... 16U.S. Export Rates.......................................................................................................... 91, 93U.S. Import Rates................................................................................................................. 92Zones.................................................................................................................................... 20Online: fedex.com/internationalfreightfedex.com 1.800.GoFedEx 1.800.463.3339 165

indexI (cont.)International Ground to CanadaFees and Other Shipping Information...................................................................... 101–114Ground International Shipment Label................................................................................. 10Rates................................................................................................................................... 100Service Description................................................................................................................ 4International Ground Distribution................................................................................................ 6International MailService............................................................................................................. 4International Next FlightFees and Other Shipping Information................................................................................. 88Rates.............................................................................................................................. 87–90Service Description................................................................................................................ 4Shipment Documentation.................................................................................................... 10International Out-of-Delivery Area Surcharge................................................................ 102, 111International Out-of-Pickup Area Surcharge.................................................................. 102, 111International Package ServicesCanada................................................................................................................... 54–55, 100Fees and Other Shipping Information...................................................................... 101–114Options.................................................................................................................................... 4Puerto Rico........................................................................................................................... 53Rate Calculation................................................................................................................... 16U.S. Export Rates..................................................................................... 53–69, 87–88, 100U.S. Import Rates.............................................................................................. 70–86, 89–90Zones............................................................................................................................. 17–19Online: fedex.com/internationalpackagesInternational PremiumFees and Other Shipping Information...................................................................... 101–114Pickup Charge..................................................................................................................... 113Rates..................................................................................................................................... 93Service Description................................................................................................................ 6International PriorityFees and Other Shipping Information...................................................................... 101–114Rates........................................................................................................... 53–68, 69, 70–86Service Description................................................................................................................ 4International Priority DirectDistribution....................................................................................... 6International Priority DirectDistribution Freight.......................................................................... 6International Priority FreightFees and Other Shipping Information...................................................................... 101–114Rates.............................................................................................................................. 91, 92Service Description................................................................................................................ 6Invalid Account Number Fee........................................................................................... 102, 112Invoicing and Payment Options.................................................................................................. 12IXF. See International Express Freight (IXF)KKinko’s. See Office, FedExLLabelsEmail Return Label................................................................................................ 7, 101, 109Freight Shipments.................................................................................................................. 9Ground Barcode Labels........................................................................................................ 10Ground International Shipment Label................................................................................. 10Print Return Label.................................................................................................. 7, 101, 110Online: fedex.com/createlabelsLegal Size Reusable Envelope...................................................................................................... 8Locations, Shipping..................................................................................................................... 11Online: fedex.com and select Find a LocationLTL (Less-Than-Truckload) Freight Delivery............................................................................ 5, 9i n d e xMMailService, International............................................................................................................ 4Management of AccountSolutions............................................................................................................................... 12Online: fedex.com/afteryoushipMetro Service Area Delivery Fee.............................................................................. 51, 102, 111Metro Service Area Pickup Fee................................................................................. 51, 102, 111MexicoRates..................................................................................................................................... 56Minimum Billable Weight for FedEx Express Packaging............................................... 102, 111Missing Account Number Fee......................................................................................... 102, 112Mobile (Tracking)........................................................................................................................ 11Money Orders (Payment Option)................................................................................................ 12Money-Back Guarantee................................................................................................................ 3Multiple-Piece Shipments............................................................................................... 102, 112Multiweight, ExpressPricing..................................................................................................................................... 5U.S. Export Rates................................................................................................................. 69U.S. Import Rates................................................................................................................. 86U.S. Package Rates....................................................................................................... 49–50Zones............................................................................................................................. 49–50Multiweight, Ground..................................................................................................................... 5NNext-Business-Day Delivery. See First Overnight; First Overnight Freight; International First;International Next Flight; Priority Overnight; Standard OvernightNorthern Canada Surcharge............................................................................................ 102, 112OOcean Distribution Service........................................................................................................... 6Ocean Freight Forwarding............................................................................................................ 6Office, FedEx............................................................................................................................... 11Office Max................................................................................................................................... 11Office Print and Ship Centers..................................................................................................... 11On-Call Pickup Charge..................................................................................................... 101, 112Online Billing............................................................................................................................... 12Online ResourcesOnline: fedex.comOpening AccountOnline: fedex.comCall: 1.800.GoFedEx 1.800.463.3339 and say “new account setup”Optional Service Fees............................................................................................................... 101Out-of-Delivery-Area Surcharge, International.............................................................. 102, 111Out-of-Pickup-Area Surcharge, International................................................................. 102, 111Outside Delivery Area Pickup or Delivery Fee (SameDay)........................................................ 51Oversize Charge......................................................................................................... 51, 102, 113Oversize Package Charge (FedEx SameDay)............................................................................. 51PPackage Drop-off........................................................................................................................ 11Package Pickup FeesAlternate Address (Ground)...................................................................................... 101, 109Extended Service Area.............................................................................................. 102, 108Inside Pickup.............................................................................................................. 101, 111International Premium........................................................................................................ 113Metro Service Area............................................................................................. 51, 102, 111On-Call....................................................................................................................... 101, 112Residential Pickup..................................................................................................... 102, 114SameDay.............................................................................................................................. 51Saturday Pickup.................................................................................................................. 114Weekly Pickup........................................................................................................... 101, 114166fedex.com 1.800.GoFedEx 1.800.463.3339

i n d e xP (cont.)Package Pickup Options................................................................................................................ 7Package Returns Program (FedEx Ground)................................................................................... 7Package Services. See International Package Services; U.S. Package ServicesPackage Size and WeightCalculation................................................................................................................. 102, 108FedEx International Next Flight Additional Charges................................................... 88, 90Limitations.............................................................................................................................. 3Minimum Billable Weight for FedEx Express Packaging........................................ 102, 111Packaging Resources............................................................................................................... 8–9Online: fedex.com/packaging, fedex.com/packagingfreightPacking Supplies........................................................................................................................... 8Packing Tips............................................................................................................................. 8–9Paks................................................................................................................................................8Pallet Size and Weight................................................................................................................. 6Payer Rebilling Fee.......................................................................................................... 102, 113Payment Options............................................................................................................ 12, 88, 90Phone Numbers............................................................................................................ Back CoverPickup Fees. See Package Pickup FeesPickup Reattempt Charge........................................................................................................... 51Pickup Record, Ground................................................................................................................ 10P.O.D. See Proof of Delivery (P.O.D.)Print Return LabelApplicable Service.................................................................................................... 101, 110Fees..................................................................................................................................... 110Service Description................................................................................................................ 7Printing Services (FedEx Office)................................................................................................. 11Priority OvernightFees and Other Shipping Information...................................................................... 101–114Rates.............................................................................................................................. 22–50Service Description................................................................................................................ 3Proof of Delivery (P.O.D.)Ground Automatic Proof of Delivery..................................................................................... 7Ground P.O.D. Advantage..................................................................................... 7, 101, 110Signature Proof of Delivery.................................................................................. 7, 101, 114Puerto RicoRates.............................................................................................................................. 53, 69RRate Changes in 2011................................................................................................................. 15Online: fedex.com/us/2011ratesRatesHow to Calculate.................................................................................................................. 16International Express Freight (Export).......................................................................... 91–93International Express Freight (Import)................................................................................. 92International Express Package (Export)............................................................ 53–68, 87–88International Express Package (Import)............................................................ 70–86, 89–90International Ground to Canada........................................................................................ 100U.S. Express Freight............................................................................................................. 52U.S. Express Package.................................................................................................... 22–51U.S. Ground and Home Delivery................................................................................... 94–99Multiweight....................................................................................................... 49–50, 69, 86Online: fedex.com/us/2011ratesReroute of Shipment Fee................................................................................................. 101, 113Residential Delivery Charge............................................................................................ 102, 113Residential Delivery Options via Ground..................................................................................... 3See also Home DeliveryResidential Pickup Charge............................................................................................... 102, 114Retail Locations.......................................................................................................................... 11Return On-Call Pickup Surcharge.................................................................................... 101, 114Return Services.................................................................................................................... 7, 101Return System, FedEx................................................................................................................... 7Rush Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City;SameDay FreightSSameDayFees....................................................................................................................................... 51Rates..................................................................................................................................... 51Service Description................................................................................................................ 3Shipment Documentation.................................................................................................... 10SameDay CityFees....................................................................................................................................... 51Rates..................................................................................................................................... 51Service Description................................................................................................................ 3Same-Day Delivery. See Custom Critical; International Next Flight; SameDay;SameDay City; SameDay FreightSameDay FreightFees....................................................................................................................................... 51Rates..................................................................................................................................... 51Service Description................................................................................................................ 5Saturday Delivery or PickupApplicable Services................................................................................................... 101, 114Fees..................................................................................................................................... 114SameDay Products............................................................................................................... 51Service Description................................................................................................................ 7Ship Centers (FedEx Office)........................................................................................................ 11Ship Manager at fedex.com....................................................................................................... 10Shipment-Status TrackingOptions.................................................................................................................................. 11Online: fedex.com/locationsandtrackingShipper’s Export Declaration Filing Fee.......................................................................... 101, 108Shipping Labels. See LabelsShipping Locations...................................................................................................................... 11Shipping Supplies......................................................................................................................... 8ShipSite at Office Max............................................................................................................... 11Signature Options. See Delivery Signature OptionsSignature Proof of DeliveryApplicable Services................................................................................................... 101, 114Fees..................................................................................................................................... 114Service Description................................................................................................................ 7Size and Weight. See Package Size and WeightSmartPost...................................................................................................................................... 3SmartPost Returns........................................................................................................................ 7Special Handling Services............................................................................................... 7, 88, 90Stamps, FedEx............................................................................................................................... 7Standard OvernightFees and Other Shipping Information...................................................................... 101–114Rates.................................................................................................................. 22–47, 49–50Service Description................................................................................................................ 3Sunday Delivery or Pickup Charge (SameDay).......................................................................... 51SuppliesOnline: fedex.comCall: 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies”Supply Chain Management.......................................................................................................... 7Surcharge Changes in 2011....................................................................................................... 15Online: fedex.com/us/2011ratesSurchargesAdditional Handling........................................................................................................... 102Delivery Area............................................................................................................. 102, 107Fuel............................................................................................................................ 102, 110International Out-of-Delivery or Pickup Area........................................................... 102, 111Northern Canada....................................................................................................... 102, 112Return On-Call Pickup............................................................................................... 101, 114Surface Distribution Service......................................................................................................... 6Surface Expedite........................................................................................................................... 5fedex.com 1.800.GoFedEx 1.800.463.3339 167

indexTTagsExpressTag............................................................................................................ 7, 101, 109Ground Call Tag..................................................................................................... 7, 101, 109Tariff (FedEx Ground)....................................................................................................... 145–159Taxes and Duties............................................................................................................. 102, 108Telecommunications Device for DeafCall: 1.800.238.4461Temperature-Sensitive Shipments, Custom Critical................................................................... 5Terms and Conditions (FedEx Express)........................................................................... 117–144Toll-Free Phone Numbers............................................................................................ Back CoverTracking ShipmentsOptions ........................................................................................................................................ 11Online: fedex.com/locationsandtrackingTrade Networks............................................................................................................................ 6UURLs ............................................................................................................................. Back CoverUS Freight Airbill......................................................................................................................... 10US Package Airbill...................................................................................................................... 10U.S. Freight ServicesFees and Other Shipping Information...................................................................... 101–114Options.................................................................................................................................... 5Rate Calculation................................................................................................................... 16Rates..................................................................................................................................... 52Online: fedex.com/usfreightU.S. Package ServicesFees and Other Shipping Information...................................................................... 101–114Options.................................................................................................................................... 3Rate Calculation................................................................................................................... 16Rates by Zone.................................................................................................... 22–50, 94–99Online: fedex.com/uspackagesWWebsiteOnline: fedex.comWeekend or Holiday Delivery Charge (FedEx International Next Flight).......................... 89, 90Weekly Pickup Fee........................................................................................................... 101, 114Weight and Size. See Package Size and WeightWorld Service Center Locations................................................................................................ 11ZZone ChartsCanada.................................................................................................................................. 21International Express Freight Services................................................................................ 20International Express Package Services...................................................................... 17–19International Premium.......................................................................................................... 93168fedex.com 1.800.GoFedEx 1.800.463.3339

The following service marks and trademarks are owned by FedEx and registered in the United States Patent and Trademark Office as well as in certain foreign countries: Federal ExprESS, FedEx ExprESS,FedEx GrOUnd, FedEx OFFice, FedEx Freight, FedEx cUSTOm Critical, FedEx Trade nETworks, FEdex SUPPlychain sySTEms, the FedEx lOGO, FedEx, my FEdex, FedEx SamEday, FedEx FirSTOvernight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx Express Saver, FEDEX SAMEDAY CITY, fedex sameday freight, fedex firstovernight freight, FedEx 1Day Freight, FedEx 2Day Freight, FedEx 3Day Freight, FedEx Express Freight, fedex freight priority, fedex freight economy, FedEx International NextFlight, FedEx International First, FedEx International Priority, FedEx International Priority DirectDistribution, FedEx International Economy, FedEx International MailService,FedEx 10kg Box, FedEx 25kg Box, FedEx International Broker Select, FedEx International Priority Freight, FedEx International Economy Freight, fedex internationaldirectdistribution, FedEx International Priority DirectDistribution Freight, FedEx International Premium, FedEx International Express Freight, FedEx InternationalAirport-to-Airport, FedEx CharTErs, FedEx hOme dElivery, FedEx SmarTPOST, FedEx DaTE cErtain hOme dElivery, FedEx Evening hOme dElivery, FedEx aPPOintment hOme dElivery,FEdex exprESS multiweight, FedEx GrOUnd mUltiweight, FedEx InTErnational Ground, fedex international ground distribution, FedEx International Ground Multiweight, FEDEXEXPEDITED FREIGHT SERVIcES, FedEx Delivery Signature Options, FedEx Collect on Delivery (C.O.D.), FedEx Ground C.O.D., FedEx Ground Electronic C.O.D. (E.C.O.D.), FedEx GroundCOLLECT, FedEx Ship Manager, FedEx Ship Manager at fedex.com, FedEx ExpressTag, FedEx Express Billable Stamps, FedEx Express Prepaid Stamps, FedEx Ground Call Tag, FedExGround Package Returns Program, fedex smartpost returns, FedEx Billing Online, fedex global trade manager, FedEx Export AgentFile, FedEx InSight, FEDEX OFFICE PRINT & shipCENTER, FedEx World Service Center, FedEx Authorized ShipCenter, FedEx Express Drop Box, fedex retail rates, FedEx US Airbill, FedEx International Air Waybill, FedEx ExpandedService International Air Waybill, FedEx Envelope, Legal Size Reusable FedEx Envelope, FedEx Pak, FedEx Clinical Pak, FEDEX UN 3373 PAK, FEDEX PADDED PAK, FedEx Small Box, FedExMedium Box, FedEx Large Box, fedex tube, FEDEX NATIONAL LTL, SURFACE EXPEDITE, FedEx claims online.© 2011 FedEx. All rights reserved.

YOUR SHIPPING RESOURCESonlineShip a packageLearn how to packTrack a packageGet service informationUse international shipping toolsManage your accountGet started as a new customerfedex.com/us/shipfedex.com/packagingfedex.com/trackingfedex.com/ourservicesfedex.com/internationalfedex.com/us/accountfedex.com/us/newcustomerON THE PHONECustomer Service 1.800.GoFedEx 1.800.463.3339FedEx Expedited Freight Services ®FedEx Express Freight Customer ServiceFedEx FreightFedEx Custom CriticalFedEx Trade NetworksFedEx ® ChartersInternational Regulatory ConsultingFedEx Packaging ServicesTelecommunications Device for the DeafSAYPRESS“Schedule a pickup” 1“Track a package” 2“Find FedEx locations” 3“International services” 4“Order shipping supplies” 61“Get rates” 62“Billing” 71“New account setup” 72“Claims” 75“Technical support” 76“Dangerous goods” 81“Hazardous materials” 81“Representative” 01.800.398.06251.800.332.08071.866.393.45851.800.762.37871.800.249.29531.800.238.01811.800.851.33361.800.633.70191.800.238.4461(7 a.m. to 8 p.m. CT, weekdays)in personFedEx LocationsFedEx Officefedex.com/dropoff1.800.GoFedEx 1.800.463.3339and say “office and print services”0004545PMPrinted on recycled paperRev. 2/11