328ChapterGlossary/IndexAgeing—p 74-83, 273-323Agility—p 19, 137-138Alexander, Christopher—p 16Analysis—p 33, 36-37, 40, 48Architecture of solutionsOne of the outcomes ofthe HDL Studio model. An“architecture of solutions” isEcology of the problemOne of the outcomes of theHDL Studio Model. An “ecologyof the problem” is a wayof describing the connectionsand interdependencies of asystemic challenge.—p 113-115Education—p 54-63, 141-203Elevator pitch—p 41, 117EmpathyHDL Global 1968—p 16HDL Global 2010—p 43HDL Studio ModelA lightweight tool to enableinstitutions to quickly sketchnew solutions to the challengesthey face, thereby kickstartingthe trans<strong>for</strong>mationprocess. Executing a studioinvolves considerations aboutpeople, place, problem, andprocess.IterationThe process of taking multiplepasses at a question to helpgenerate a broader range ofpossible solutions or perspectives.In design, iteration isgenerally an early to mid phaseprocess of cycling through newtakes on the same question ina quick manner.—p 21, 32-33, 35, 36-37, 139Kosonen, Mikko—p 137-139Leadershipa balanced portfolio of actions —p 46-47, 62that are designed to produce—p 87-89—p 19-20, 23, 103positive impact in concert.—p 113-115See 62-63, 72-73, 82-83 <strong>for</strong>examples described in anabbreviated <strong>for</strong>m.Carbon neutrality—p 33, 39, 64-73, 205-271Clients—p 17, 24, 26, 139Ethnography—p 15, 35Final reviewThe “final review” comes atthe end of the studio week.While the <strong>for</strong>mat is flexible,every review involves a 10-30minute presentation by theStudio team using audiovisualmaterial that they havecreated, followed by a 60-90Hospitality—p 121-122, 131-132Inertia—p 21, 73, 115, 137-138Innovation—p 15, 17, 21-22, 27, 32, 33, 47,82, 137IntegrationThe process of bringing disparateLead userA term coined by MIT ProfessorEric von Hippel to describeusers that have needs thatlead current market offeringsand thus can be leveragedto help create new markets,products, and services.—p 141Learning—p 26, 32, 40, 54-63minute conversation. Thecultures, knowledge, andComplexityteam presents to a group of perspectives together to create Lincoln, Abraham—p 16, 17, 20, 32, 36, 48, 57, 138 3-5 invited review guests whohave a deep understanding ofa common conversation.—p 47, 57, 73, 77—p 23-24Consultancy relationship—p 40Decision makingthe topic at hand. Followingthe presentation, the studioteam and their guests discussthe positives, negatives, andSee also: synthesisIntuitionLow2NoSitra’s model of sustainableurban development that seeksto retool the practice of citymaking—p 19-21, 25, 27, 33, 35, 121, areas of opportunity within the The act of unconsciouslyto thrive in a carbon138<strong>Design</strong>, short history ofcontent presented.—p 88, 110-111, 116-119recognizing patterns andrelationships based onaccrued experience. Intuitionneutral economy. CurrentlySitra is prototyping the firstiteration of this model by leading—p 28Formatting, importance of the development of a blockis frequently leveraged in early—p 41, 42-45phases where in<strong>for</strong>mation or of five buildings in central<strong>Design</strong> thinking—p 15-16, 26, 40Dropout students—p 54-63, 141-203<strong>Helsinki</strong> <strong>Design</strong> <strong>Lab</strong> (HDL)An initiative by Sitra, TheFinnish Innovation Fund, toadvance strategic design as anew discipline in tackling theproblems of the interdependentworld. We advance knowledge,skill-set, and achievementin strategic design usingthree main tools: our website,our Studios, and the HDLGlobal event and network.complexity is overwhelmingor absent.—p 36-37Investment—p 17, 24, 73, 83, 114, 137<strong>Helsinki</strong> that strive to meetrigorous carbon standardsand support carbon-neutrallifestyles.—p 22, 33, 39Mulgan, Geoff—p 15-17Nordic Model—p 77, 138, 275, 277
SubsectionAppendix329Pin-upA meeting where work that isstill in progress is pinned upSiloRefers to the division of laborinto functional groups thatStrategic intentIf vision specifies why actionshould be taken, intent narrowsVisionThe best vision statementsanswer the simple questionon the wall so that a project often have little or no horizontalin on what exactly should “why?” By describing anconnection between each team may have a group discussionbe done. Strategic intent opportunity and offering aabout it. Pin-ups often other—like the silo structures specifies a course of action in general direction of change,happen on a daily basis during that store various sorts of dry terms of methods and desired strong vision makes the statusintense design phases.—p 109-110goods. This works wonderfully outcomes. While it mightwhen problems can be cleanly include some key details, <strong>for</strong>quo fungible.—p 23-24, 113Place, the importance of—p 121-125, 132Planssubdivided, and less so wheninterdependencies exist.—p 16, 21-22, 30, 31Sketchingthe most part these remainfuzzy and adaptable to futureevolutions of the context.Nevertheless, strategic intentacts as a shared touchpointSee also: intent, planVisualisationLiterally “making visible”, theThe description of a detailed The quick and dirty exploration that helps a team to make strategic implications of visualisationcourse of action that includes of an idea, often using visual individual decisions that aligncome when used as anroles, responsibilities,timelines, and other practicaldetails. The best plans reflecttechniques. Sketches allow the towards a common vision.relationships between part and —p 23-24whole to be explored whenanalytical tool, not merely toillustrate fully <strong>for</strong>med thoughtsex post facto. This includesvision percolated through details are still fuzzy.See also: vision, plansketching, data visualisation,strategic intent and are subject —p 20, 37-39, 46, 109, 114-115to continual reality checks.Studioand mapping.—p 47-48—p 23-24, 26, 28, 35, 40, 48 StewardshipMay refer to a team of peopleSee also: vision, intentPre-factualGood strategies rarely remainunchanged when pressed intoaction. Stewardship is a roleof ongoing involvement over(p 101-105), a design processas described in this book (p87-89), or a physical place (p121-125).See 24, 30, 40, 44-45, 64, 73,76, 83, 96, 112, 115, 116 <strong>for</strong>examples—p 21the duration of an initiative toWelfare systemassist with corrective feedback, Synthesis—p 62, 74-83, 273-323Prototyping—p 16, 139troubleshooting, and coursecorrection.The act of combining multipleelements to create one thing. Wicked problems—p 22, 23, 26, 40, 47-48 In contrast to cutting and pasting—p 20, 32Recruiting—p 101-105Return on investment—p 24, 73ScaleStrategic designTraditional definitions ofdesign often focus on creatinga solution <strong>for</strong> a specific need—be it a product, a building, ora service. Strategic design isthings together, synthesisresults in more than the sumof its parts.—p 6Third culture kids—p 25—p 19, 21, 27, 31, 35, 38-39, 67, the adaptation of principles72-73, 93, 94-95, 114-115 from traditional design to "big Time managementpicture" systemic challenges —p 107-111Service design—p 24, 28-29, 82like health care, education, andclimate change. It is the use of Uncertainty, Com<strong>for</strong>t withdesign method and mindset —p 19, 25, 47, 57, 137to redefine how problems areapproached, identify opportunities<strong>for</strong> action, and helpdeliver more complete andresilient solutions.—p 19-41Protip: why bother with page numbers? For quicker searching,download a free copy of this book and use the 'find' command.http://helsinkidesignlab.org/instudio/
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6Ways Through This BookAcknowledgin
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10015019023Foreword by Geoff Mulgan
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100 %90 %80 %70 %60 %50 %Finland200
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slowly leads to the practice whereb
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BibliographyAho, Erkki and Kari Pit
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Luopa, Pauliina and Minna Pietikäi
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Inhabitations/km²1—1617—499500
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Population Growth9746—45154515—
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