PCD Strategy Evaluation 2007.pdf - NT Health Digital Library ...

PCD Strategy Evaluation 2007.pdf - NT Health Digital Library ... PCD Strategy Evaluation 2007.pdf - NT Health Digital Library ...

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esources to support the implementation process. Planning is underway to implement the systeminto Wadeye, Peppimenarti and Palumpa in the Top End and Ti Tree, Ti Tree 6 mile, Ti TreeStation, Stirling, Ali Curung and Yuendemu in Central Australia. This implementation plan forCentral Australia will mean there is not a consistent information management solution for allhealth services in a health zone. For example in the Walpiri Health Zone – Yuendemu, Willowraand Nyirripi, there are plans to link up Yuendemu to PCIS, but not the other 2 sites. A similarsituation will exist in the Anmatjere zone. The key barrier identified by Health ServicesInformation to implement the system in all communities is the poor communication infrastructurein remote areas with only satellite communication available in many places. Thereforeconsideration will also need to be given to finding a computerised patient information system forsites where there are no medium to longer term plans to implement PCIS.The urban community health services do not have a patient information system or recall systemfor managing chronic disease care. This is largely because they do not provide medical services,however, many of the services required by people with chronic disease are delivered byCommunity Health Services.The Renal Services Unit in Darwin is using a patient information system provided by apharmaceutical company, which is not tailored specifically for their needs. Without an informationsystem that supports recall systems and communication between service providers there is nobasis to manage patient and share information in urban areas.During stakeholder interviews staff from NTDH&CS consistently reported that acute caredemands continue to dominate the business of the clinic. For this reason in some communities,the Public Health Nurse is the only person actively following up chronic disease patient recalls.Effective orientation and training for short-term employees remains an ongoing challengeparticularly in sites with high turnover.Apart from the NTDH&CS clinics participating in the ABCD project, very few NTDH&CS servicescould demonstrate any ongoing quality improvement activities to help strengthen chronic diseasesystems. In the new WYN Health zone, the role of the public health nurse is to establishpopulation health systems, including the chronic disease recall systems, and to train staff in theiruse. This position will undertake quality improvement activities to establish PDSA cycles of auditand feedback about chronic disease care. This was one of many roles identified for the PublicHealth Project Officer that was proposed for each health zone in a paper tabled by AMSANT atthe NT Health Forum in 2001 (and very similar to the role of the Professional Practice Nurse thatChapter 3: Progress Against PCDS Objectives – Evaluation of the NT Preventable Chronic Disease Strategy 2007 28

was in place in Central Australia in the late 1990‟s). It was expected that all the chronic diseasepublic health nurses would take on a similar role regardless of whether a regional boardemployed them under PHCAP arrangements, or they were employed by NTDH&CS. Due to theacute care demands in the NTDH&CS clinics, the NT Public Health nurses take on an operationalrole in service delivery rather than focusing on systems support roles as proposed in 2001.Aboriginal Community Controlled Health Services with computerised patient information systemswill have the capacity to report against most of the NT AHKPIs, but manual systems will need tobe established in the NTDH&CS clinics and non government services that do not have acomputerised patient information system. Many of these indicators are good outcomes measuresfor the key result areas of the NTPCDS and they should be linked as the outcomes indicators forthe strategy.Assessment against objectivePopulation lists are reported to be in place in all health service locations across the NorthernTerritory with the majority of ACCHOs using computerised patient information systems thatsupport a population health approach including the production of population lists, chronic diseaseregisters and recall systems. The NTDH&CS have chronic disease registers for communitiesserviced by DMOs and reported having predominantly paper based recall systems. The recallsystems are largely paper based in NTDH&CS remote clinics that are cumbersome and thereforenot used consistently by all staff. As at June 30, 2007 there was no regular reporting of chronicdisease activities and outcomes, but that will change as the Aboriginal Health Key PerformanceIndicator reporting commences.3.2 WORKFORCEDefinition: The workforce is defined as all health disciplines that provide clinical andeducational services to the NT population – physicians, general practitioners, nurses in alllocations, Aboriginal Health Workers, allied health professionals and other allied workerssuch as nutritionists, podiatrists etc. Ninety-five percent of the remote workforce is madeup of remote area nurses and Aboriginal health workers, supported by visiting specialists,medical and allied health services (41, 42) .There are two NTPCDS objectives that have been allocated to this workforce section. They relateto staff orientation and a whole of government approach to workforce development.Chapter 3: Progress Against PCDS Objectives – Evaluation of the NT Preventable Chronic Disease Strategy 2007 29

esources to support the implementation process. Planning is underway to implement the systeminto Wadeye, Peppimenarti and Palumpa in the Top End and Ti Tree, Ti Tree 6 mile, Ti TreeStation, Stirling, Ali Curung and Yuendemu in Central Australia. This implementation plan forCentral Australia will mean there is not a consistent information management solution for allhealth services in a health zone. For example in the Walpiri <strong>Health</strong> Zone – Yuendemu, Willowraand Nyirripi, there are plans to link up Yuendemu to PCIS, but not the other 2 sites. A similarsituation will exist in the Anmatjere zone. The key barrier identified by <strong>Health</strong> ServicesInformation to implement the system in all communities is the poor communication infrastructurein remote areas with only satellite communication available in many places. Thereforeconsideration will also need to be given to finding a computerised patient information system forsites where there are no medium to longer term plans to implement PCIS.The urban community health services do not have a patient information system or recall systemfor managing chronic disease care. This is largely because they do not provide medical services,however, many of the services required by people with chronic disease are delivered byCommunity <strong>Health</strong> Services.The Renal Services Unit in Darwin is using a patient information system provided by apharmaceutical company, which is not tailored specifically for their needs. Without an informationsystem that supports recall systems and communication between service providers there is nobasis to manage patient and share information in urban areas.During stakeholder interviews staff from <strong>NT</strong>DH&CS consistently reported that acute caredemands continue to dominate the business of the clinic. For this reason in some communities,the Public <strong>Health</strong> Nurse is the only person actively following up chronic disease patient recalls.Effective orientation and training for short-term employees remains an ongoing challengeparticularly in sites with high turnover.Apart from the <strong>NT</strong>DH&CS clinics participating in the ABCD project, very few <strong>NT</strong>DH&CS servicescould demonstrate any ongoing quality improvement activities to help strengthen chronic diseasesystems. In the new WYN <strong>Health</strong> zone, the role of the public health nurse is to establishpopulation health systems, including the chronic disease recall systems, and to train staff in theiruse. This position will undertake quality improvement activities to establish PDSA cycles of auditand feedback about chronic disease care. This was one of many roles identified for the Public<strong>Health</strong> Project Officer that was proposed for each health zone in a paper tabled by AMSA<strong>NT</strong> atthe <strong>NT</strong> <strong>Health</strong> Forum in 2001 (and very similar to the role of the Professional Practice Nurse thatChapter 3: Progress Against <strong>PCD</strong>S Objectives – <strong>Evaluation</strong> of the <strong>NT</strong> Preventable Chronic Disease <strong>Strategy</strong> 2007 28

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